Sr. Product Manager, Digital Experience – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Thu, 19 Dec 2024 23:16:04 GMT

Job description: Company DescriptionMomentum Financial Services Group, formerly Money Mart Financial Services is a leading provider of financial services in North America. For 40 years we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 500 locations and robust digital and mobile platforms, we provide access to cash and related products to help our customers achieve their goals. We operate retail locations in local communities and cities across Canada under the Money Mart® brand and in Quebec as Insta Cheques® and in United States as Money Mart® and The Check Cashing Store®.Our highly skilled workforce puts customers first in everything we do. We serve millions of people annually with diverse and innovative financial products and services. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.We believe in giving back to the communities where we live and work. With the generous support of our customers and staff, we proudly contribute annually to charities and non-profit organizations, along with using our time and talent to serve in local communities throughout Canada and the United States. We are looking for aspiring, passionate people who are dedicated to understanding and providing our customers with the right financial solutions utilizing a growing menu of products and services. We embrace diversity and offer a fast-paced work environment.Job DescriptionGENERAL FUNCTIONMomentum Financial Services Group (MFSG) is seeking a Senior Product Manager, Digital Experience, to join our growing team and play an instrumental role in our digital transformation journey.Reporting to the Director of Digital Channels, this role will support the strategic development and execution of MFSG’s omnichannel customer experience, spanning mobile, online, and in-store solutions. The ideal candidate will bring expertise in omnichannel experiences and mobile app, web and secure channel development, enabling a cohesive and customer-centric digital ecosystem. This is a key opportunity for an experienced digital product manager to shape impactful customer journeys and contribute to the innovation of financial services at MFSG.This role offers an exciting opportunity to directly impact MFSG’s digital transformation and omnichannel experience. As MFSG continues to evolve, this position has strong potential for growth and the chance to play a pivotal role in shaping the future of digital financial services.DUTIES/RESPONSIBILITIES

  • Strategic Planning and Roadmap Development
  • Collaborate with the Director of Digital Channels on three-year strategic plans for MFSG’s digital properties, including the Branch Digital platform, Mobile App, public websites and secure online applications.
  • Contribute to the identification and prioritization of high-impact features for mobile, such as new product integration and capability development, to enhance customer engagement and satisfaction.
  • Balance short-term, high-impact wins with a long-term roadmap that aligns with MFSG’s digital transformation goals and drives customer acquisition, retention, and loyalty.
  • Customer Journey and Omnichannel Experience Optimization
  • Define, map, and implement optimization strategies to enhance customer journeys across digital (online and mobile), in-store, and phone channels, focusing on personalization, ease of use, engagement, and conversion optimization.
  • Drive initiatives to create a seamless, integrated omnichannel experience that ensures smooth transitions between digital and physical touchpoints.
  • Collaborate with cross-functional teams to deliver a cohesive, customer-centric journey, elevating satisfaction and loyalty across MFSG’s online, in-store, and phone channels.
  • Mobile App Experience
  • Lead the creation of a compelling, user-friendly mobile app experience in close partnership with the App Product Owner, IT, and Marketing teams.
  • Develop strategies to increase app downloads, user engagement & product sales, working with Marketing to deliver impactful campaigns that attract and retain mobile users.
  • Coordinate with IT for technical integrations that enhance the app’s functionality and customer experience, ensuring alignment with MFSG’s broader digital objectives.
  • Customer-Centric Roadmap and Product Vision
  • Build and maintain a customer-centric product roadmap that aligns with the Director’s strategic vision for digital transformation, supporting personalized, seamless transitions across channels.
  • Utilize data and customer insights to inform the roadmap, focusing on features and functionalities that enhance engagement, retention, and lifetime customer value.
  • Cross-Functional Collaboration with Marketing and IT
  • Drive initiatives that ensure consistent messaging and functionality across all channels, in partnership with Marketing and IT teams.
  • Support the development and execution of omnichannel strategies that align with MFSG’s overall digital transformation objectives, delivering a unified customer experience across digital and physical touchpoints.

QualificationsEDUCATION

  • Bachelor’s degree or equivalent work experience

EXPERIENCE

  • 7+ years of experience in digital product management, with a strong background in omnichannel experience design and mobile app development.
  • Proven expertise in customer journey optimization and the ability to lead initiatives that bridge digital and in-person touchpoints.
  • Passionate about digital customer experience and driven to fix and improve digital products and services.
  • Demonstrated success in working collaboratively with cross-functional teams, particularly with Marketing and IT, to ensure seamless integrations and drive digital adoption.

SKILLS

  • Strong analytical skills with experience in building data-driven product roadmaps that support customer engagement, personalization, and retention.

Additional InformationWe invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit and you’re ready to start an exciting career with an organization that encourages employee growth, apply today! We look for bright, energetic, motivated individuals who are interested in learning and developing their career.All your information will be kept confidential according to EEO guidelines.

Momentum Financial Services Group, formerly Money Mart Financial Services, is a leading provider of financial services in North America with over 500 retail locations. They are seeking a Senior Product Manager, Digital Experience, to drive their digital transformation and improve customer experiences across mobile, online, and in-store platforms. The ideal candidate will have experience in omnichannel experiences, mobile app development, and customer journey optimization. This role offers the opportunity to shape the future of digital financial services and grow within the organization. The company values diversity and offers training and development programs for employee success. If you are passionate about digital customer experience and looking to advance your career, apply today.

Manager, Corporate Accounting – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Dec 2024 23:59:12 GMT

Job description: . Job Description GENERAL FUNCTION The Manager, Corporate Accounting is responsible for oversite and management of the corporate accounting… Strong organization, planning and project management skills; ability to prioritize tasks for self and team to meet requirements…

Manager, Corporate Accounting – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Thu, 05 Dec 2024 23:30:59 GMT

Job description: . Job Description GENERAL FUNCTION The Manager, Corporate Accounting is responsible for oversite and management of the corporate accounting… Strong organization, planning and project management skills; ability to prioritize tasks for self and team to meet requirements…

Senior Marketing Manager – US – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Thu, 21 Nov 2024 23:09:39 GMT

Job description: successful candidate has a versatile skill set in digital, retail, and traditional marketing approaches and is a strategic thinker… that encompass digital, retail, and traditional marketing (OOH, email, SMS, etc) to promote sub-prime lending Campaign Strategy…

Sr Director Growth, US Market – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Nov 2024 23:00:12 GMT

Job description: closely with the marketing team to ensure effective marketing support for US operations and coordinate with the digital team…. Digital Product Oversight: Manage and grow Money Mart’s digital product in the US, ensuring its development aligns with market…

IT Operations Manager, Infrastructure – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sun, 17 Nov 2024 23:04:29 GMT

Job description: Group provides solutions. #Corporate Job Description The primary function of the Operation Manager – Infrastructure… Enterprise-level software package integration and deployment. Expert understanding of infrastructure project lifecycles…

Sr Director Growth, US Market – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sun, 17 Nov 2024 23:12:02 GMT

Job description: Company DescriptionMomentum Financial Services is a leading provider of financial services in North America. For 40 years, we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.#CorporateJob DescriptionGENERAL FUNCTIONThe US Market Development Lead will spearhead the strategic growth and development of our brand across the United States. This role will be responsible for identifying and expanding into new states, analyzing market opportunities, and establishing partnerships to drive profitable growth and increase market volume. Working cross functionally with teams across the business, this individual will leverage resources to enhance profitability, foster partnerships, and ensure successful product launches, positioning our brand for long-term success in the US market.DUTIES/RESPONSIBILITIES

  • P&L Management and Financial Acumen: Oversee and be jointly responsible for the profit and loss of existing products in the US, ensuring financial targets and profitability are met.
  • Profitability and Market Performance Enhancement: Collaborate with the product owner to analyze and refine product offerings, implementing strategies to improve profitability and market performance.
  • Product Launch and Go-to-Market Strategy: Lead the launch of new products in the US market, developing and executing strategies for a successful market entry and sustained growth likely through partnerships
  • Market Knowledge and Business Expansion: Utilize deep knowledge of the US market to identify opportunities and drive business expansion, adapting strategies to meet evolving market needs.
  • KPI Management and Performance Tracking: Establish, track, and report on key performance indicators (KPIs), developing actionable plans to achieve or exceed targets.
  • Digital Product Oversight: Manage and grow Money Mart’s digital product in the US, ensuring its development aligns with market demands and is effectively scaled across multiple geographies.
  • Cross-Functional Collaboration and Communication: Work closely with the marketing team to ensure effective marketing support for US operations and coordinate with the digital team to optimize digital channels.
  • Strategic Planning and Long-term Vision: Develop and implement strategic plans to address market trends, competition, and business opportunities, driving long-term success and sustainability.
  • Stakeholder Engagement and Relationship Building: Build and maintain strong relationships with Stores/Sales, Operations, Marketing, vendors, and other internal teams, to foster collaboration and support business goals.
  • Financial Analysis: Work with Finance to conduct regular financial analysis and reporting to provide insights into performance, identify areas for improvement, and ensure alignment with overall business objectives.

EDUCATION:

  • A bachelor’s degree in business, finance, marketing, or a related field is preferred.

EXPERIENCE

  • 10-15 years of experience in product or strategy
  • Proven track record in managing product-level P&L, ideally with experience in financial analysis and meeting profitability targets for products in the U.S. market.
  • Experience working alongside product teams to refine offerings and enhance market positioning, ideally with hands-on experience in margin enhancement or cost efficiency initiatives.
  • Demonstrated experience in leading product launches, developing go-to-market strategies, and driving product growth from launch through maturity, preferably in digital products or financial services.
  • Significant experience in market analysis and growth strategy development for U.S. markets, with demonstrated success in driving business expansion. Experience in non-prime is important.
  • Experience in setting clear KPIs and using dashboards or reporting tools to track performance metrics across multiple geographies or business units.
  • Proven track record of successful collaboration with cross-functional teams to achieve common business goals, with a focus on aligning product and marketing strategies.
  • Experience in strategic planning, particularly in competitive industries, and demonstrated ability to develop actionable plans that address market trends and ensure business sustainability.
  • Experience building and maintaining relationships across functions (Sales, Operations, Marketing, etc.) to support and drive organizational objectives.

SKILLS

  • Deep understanding of profit and loss (P&L) management, budgeting, and financial forecasting.
  • Analytical skills to assess product performance, identify improvement opportunities, and implement cost saving measures without sacrificing quality.
  • Strong project management, strategic planning, and execution skills, particularly in launching new products and expanding existing ones in the U.S.
  • In-depth knowledge of the U.S. market landscape, consumer behavior, and competitive dynamics, with the ability to adapt business strategies based on evolving trends.
  • Expertise in establishing, analyzing, and optimizing KPIs to drive business outcomes and make data-driven decisions.
  • Strong interpersonal skills to collaborate effectively with marketing, sales, and operations teams, and ability to foster teamwork across functions.
  • Strategic thinking with the ability to anticipate market trends, analyze competition, and create long-term plans for sustained growth.
  • Strong relationship management skills to engage and influence internal and external stakeholders effectively.
  • Experience in a previous Growth role, consulting and/or Financial Services experience is an asset

QualificationsEDUCATION:

  • A bachelor’s degree in business, finance, marketing, or a related field is preferred.

EXPERIENCE

  • 10-15 years of experience in product or strategy
  • Proven track record in managing product-level P&L, ideally with experience in financial analysis and meeting profitability targets for products in the U.S. market.
  • Experience working alongside product teams to refine offerings and enhance market positioning, ideally with hands-on experience in margin enhancement or cost efficiency initiatives.
  • Demonstrated experience in leading product launches, developing go-to-market strategies, and driving product growth from launch through maturity, preferably in digital products or financial services.
  • Significant experience in market analysis and growth strategy development for U.S. markets, with demonstrated success in driving business expansion. Experience in non-prime is important.
  • Experience in setting clear KPIs and using dashboards or reporting tools to track performance metrics across multiple geographies or business units.
  • Proven track record of successful collaboration with cross-functional teams to achieve common business goals, with a focus on aligning product and marketing strategies.
  • Experience in strategic planning, particularly in competitive industries, and demonstrated ability to develop actionable plans that address market trends and ensure business sustainability.
  • Experience building and maintaining relationships across functions (Sales, Operations, Marketing, etc.) to support and drive organizational objectives.

SKILLS

  • Deep understanding of profit and loss (P&L) management, budgeting, and financial forecasting.
  • Analytical skills to assess product performance, identify improvement opportunities, and implement cost saving measures without sacrificing quality.
  • Strong project management, strategic planning, and execution skills, particularly in launching new products and expanding existing ones in the U.S.
  • In-depth knowledge of the U.S. market landscape, consumer behavior, and competitive dynamics, with the ability to adapt business strategies based on evolving trends.
  • Expertise in establishing, analyzing, and optimizing KPIs to drive business outcomes and make data-driven decisions.
  • Strong interpersonal skills to collaborate effectively with marketing, sales, and operations teams, and ability to foster teamwork across functions.
  • Strategic thinking with the ability to anticipate market trends, analyze competition, and create long-term plans for sustained growth.
  • Strong relationship management skills to engage and influence internal and external stakeholders effectively.
  • Experience in a previous Growth role, consulting and/or Financial Services experience is an asset

Additional InformationAll your information will be kept confidential according to EEO guidelines.*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

Momentum Financial Services is a leading provider of financial services in North America, offering a variety of products and services to help customers manage their finances. They are looking to hire a US Market Development Lead to drive the strategic growth of their brand in the United States. The successful candidate will be responsible for expanding into new states, analyzing market opportunities, establishing partnerships, and ensuring profitable growth. The ideal candidate will have 10-15 years of experience in product or strategy, with a strong track record in managing product-level P&L, launching new products, and driving business expansion in the US market. They should also have strong analytical, project management, and interpersonal skills, as well as a deep understanding of the US market landscape and consumer behavior. A bachelor’s degree in business, finance, marketing, or a related field is preferred.

Senior Manager, Retail Delivery – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sat, 09 Nov 2024 23:09:05 GMT

Job description: Group provides solutions. #Corporate Job Description We are seeking an experienced Senior Manager, Retail Delivery… to drive process improvements, support project launches, and ensure operational excellence across over 400 branches in North…

Senior Product Manager – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Oct 2024 22:02:16 GMT

Job description: Company DescriptionMomentum Financial Services is a leading provider of financial services in North America. For 40 years, we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.#CorporateJob DescriptionGENERAL FUNCTIONThe Senior Product Manager will oversee and guide multiple segments of our product portfolio including Installment Lending and Cheque Cashing within North America, while simultaneously providing thought leadership for business line strategy and enabling the execution of initiatives to deliver on financial plans. With full P&L ownership, this individual will build our commercial business. In this highly cross-functional role, the Sr. Manager will also work alongside other heads of business to deliver on department and company goals.DUTIES/RESPONSIBILITIES

  • Ownership of the product roadmap, along with full P&L ownership of the Canadian and US Installment lending & core Cheque Cashing business – personal and commercial
  • Work closely with our technology teams to guide current product features and develop new features
  • Build out product roadmap for Installment loan to grow market share
  • Build small business and commercial Cheque Cashing program – driving synergies to push cross product utilization
  • Plan and strategize internal and external growth opportunities, testing new channel and acquisition opportunities
  • Drive robust and reliable insights, utilizing Tableau to manage business insights and drive performance
  • Manage the regulatory compliance aspect of products
  • Monitor the competitive landscape and stay abreast of new initiatives within the market
  • Create and implement a strategic plan across multiple product channels and geographies
  • Build reports and presentations for leadership
  • Work with retail and channel leaders to deliver plan results
  • Work closely with cross functional teams to build and implement marketing initiatives

QualificationsEDUCATION

  • Bachelor’s degree required and a graduate degree in a related field is highly desirable

EXPERIENCE

  • 5-7 years of consumer product experience
  • Subject matter expert in the Canadian financial services space
  • Demonstrated experience in product development, along with knowledge of product management strategies
  • Omnichannel distribution experience – both retail and digital delivery
  • Experience in the alternative financial services space considered an asset

SKILLS

  • Strong financial acumen
  • Well versed in macro/micro market analysis
  • Deep analytical capabilities – must be able to use Tableau
  • Ability to collaborate with peers to deliver on cross functional priorities
  • Strong relationship management skills
  • Strong leaderships skills, with the ability to build and grow a diverse team
  • Great communication skills – both written and verbal
  • Capable of managing complex problems and providing fact-based recommendations

Additional InformationAdditional InformationAll your information will be kept confidential according to EEO guidelines.*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this rol

Momentum Financial Services is a leading provider of financial services with a retail network of over 400 locations. They offer diverse financial products such as loans, cheque cashing, money transfer, and prepaid cards. The company is seeking a Senior Product Manager to oversee their Installment Lending and Cheque Cashing business in North America. The ideal candidate should have 5-7 years of consumer product experience, strong financial acumen, and the ability to collaborate with cross-functional teams. This role requires developing product roadmaps, building out new features, and strategizing internal and external growth opportunities. The Senior Product Manager will also need to have strong analytical capabilities, relationship management skills, and proven leadership abilities.

Senior Product Manager – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Oct 2024 22:43:59 GMT

Job description: Company DescriptionMomentum Financial Services is a leading provider of financial services in North America. For 40 years, we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.#CorporateJob DescriptionGENERAL FUNCTIONThe Senior Product Manager will oversee and guide multiple segments of our product portfolio including Installment Lending and Cheque Cashing within North America, while simultaneously providing thought leadership for business line strategy and enabling the execution of initiatives to deliver on financial plans. With full P&L ownership, this individual will build our commercial business. In this highly cross-functional role, the Sr. Manager will also work alongside other heads of business to deliver on department and company goals.DUTIES/RESPONSIBILITIES

  • Ownership of the product roadmap, along with full P&L ownership of the Canadian and US Installment lending & core Cheque Cashing business – personal and commercial
  • Work closely with our technology teams to guide current product features and develop new features
  • Build out product roadmap for Installment loan to grow market share
  • Build small business and commercial Cheque Cashing program – driving synergies to push cross product utilization
  • Plan and strategize internal and external growth opportunities, testing new channel and acquisition opportunities
  • Drive robust and reliable insights, utilizing Tableau to manage business insights and drive performance
  • Manage the regulatory compliance aspect of products
  • Monitor the competitive landscape and stay abreast of new initiatives within the market
  • Create and implement a strategic plan across multiple product channels and geographies
  • Build reports and presentations for leadership
  • Work with retail and channel leaders to deliver plan results
  • Work closely with cross functional teams to build and implement marketing initiatives

QualificationsEDUCATION

  • Bachelor’s degree required and a graduate degree in a related field is highly desirable

EXPERIENCE

  • 5-7 years of consumer product experience
  • Subject matter expert in the Canadian financial services space
  • Demonstrated experience in product development, along with knowledge of product management strategies
  • Omnichannel distribution experience – both retail and digital delivery
  • Experience in the alternative financial services space considered an asset

SKILLS

  • Strong financial acumen
  • Well versed in macro/micro market analysis
  • Deep analytical capabilities – must be able to use Tableau
  • Ability to collaborate with peers to deliver on cross functional priorities
  • Strong relationship management skills
  • Strong leaderships skills, with the ability to build and grow a diverse team
  • Great communication skills – both written and verbal
  • Capable of managing complex problems and providing fact-based recommendations

Additional InformationAdditional InformationAll your information will be kept confidential according to EEO guidelines.*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this rol

Momentum Financial Services is a leading provider of financial services in North America, offering diverse products such as loans, cheque cashing, money transfer, and prepaid cards. The company is seeking a Senior Product Manager to oversee Installment Lending and Cheque Cashing products, with responsibilities including developing product roadmaps, driving growth strategies, and ensuring regulatory compliance. The ideal candidate will have 5-7 years of consumer product experience, expertise in the Canadian financial services industry, and strong analytical and leadership skills. The company is committed to accommodating applicants with disabilities during the recruitment process. Internal applicants are required to notify their current manager if interested in applying for this role.