Overnight Guest Service Agent – Hilton Orlando Lake Buena Vista – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Sat, 31 May 2025 02:13:00 GMT

Job description:

Job Description: Guest Services Associate

Position Overview:

We are seeking a motivated and detail-oriented Guest Services Associate to join our dynamic team. In this role, you will play a vital part in enhancing our guests’ experiences by providing exceptional service and support. You will assist with guest information confirmation, room selection, and electronic key coding, while also promoting our marketing programs to enhance guest engagement.

Key Responsibilities:

  • Guest Interaction: Confirm guest information and room rates, ensuring a smooth check-in/check-out process.
  • Room Management: Select appropriate rooms based on guest preferences and requirements, ensuring optimal satisfaction.
  • Technology Use: Code electronic keys efficiently and accurately for guest access.
  • Marketing Support: Actively promote hotel marketing programs to enhance brand awareness and engage guests.
  • Professional Development: Engage in learning opportunities to improve digital literacy and acquire professional certificates.
  • Career Growth: Participate in career development initiatives, including mentorship and training programs, to support your professional journey.
  • Team Collaboration: Contribute to Team Member Resource Groups, fostering a supportive and inclusive work environment.

Qualifications:

  • Strong communication and customer service skills
  • Proficient in using digital tools and software
  • Ability to work effectively in a team-oriented environment
  • Commitment to ongoing learning and professional development

If you’re passionate about hospitality and eager to grow your career while supporting a vibrant team, we invite you to apply for the Guest Services Associate position today!

Compass Group – Guest Services Coordinator and Reception Agent – Mississauga, ON

Company: Compass Group

Location: Mississauga, ON

Expected salary:

Job date: Wed, 21 May 2025 22:48:12 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job DetailsMonday to Friday Corporate ScheduleAdditional Benefits: 3 weeks vacation, excellent healthcare benefits, Group Retirement Savings ProgramJob SummaryReporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Reception Agent and Guest Services Coordinator will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in downtown Toronto, Ontario.If you were to come on board as our Reception Agent & Guest Services Coordinator, we’d ask you to do the following for us:

  • Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience
  • Coordinate space reservations and guest registrations from the main reception desk
  • Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience
  • Register and check in clients and visitors as required using internal systems
  • Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events
  • Assist with planning and communicating office meetings and community events as required
  • Coordinate with 3rd party vendors relating to systems, maintenance, etc.
  • Conduct opening and closing duties
  • Support office health and safety duties as required
  • Share information about the office, building, surrounding areas, transportation, local attractions and restaurants, and other points of interest
  • Other duties as assigned

Think you have what it takes to be our Reception Agent & Guest Services Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels
  • Excellent written and verbal communication skills
  • Strong relationship building skills
  • Detail oriented with strong analytical skills
  • Strong technical skills and ability to quickly learn and operate internal and external systems
  • Ability to manage competing priorities and meet frequent deadlines
  • Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint, etc.)
  • Resourceful learner with an improvement mindset and strong problem-solving abilities

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group – Guest Services Coordinator and Reception Agent – Mississauga, ON

Company: Compass Group

Location: Mississauga, ON

Expected salary:

Job date: Thu, 22 May 2025 03:14:43 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job DetailsMonday to Friday Corporate ScheduleAdditional Benefits: 3 weeks vacation, excellent healthcare benefits, Group Retirement Savings ProgramJob SummaryReporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Reception Agent and Guest Services Coordinator will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in downtown Toronto, Ontario.If you were to come on board as our Reception Agent & Guest Services Coordinator, we’d ask you to do the following for us:

  • Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience
  • Coordinate space reservations and guest registrations from the main reception desk
  • Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience
  • Register and check in clients and visitors as required using internal systems
  • Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events
  • Assist with planning and communicating office meetings and community events as required
  • Coordinate with 3rd party vendors relating to systems, maintenance, etc.
  • Conduct opening and closing duties
  • Support office health and safety duties as required
  • Share information about the office, building, surrounding areas, transportation, local attractions and restaurants, and other points of interest
  • Other duties as assigned

Think you have what it takes to be our Reception Agent & Guest Services Coordinator? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels
  • Excellent written and verbal communication skills
  • Strong relationship building skills
  • Detail oriented with strong analytical skills
  • Strong technical skills and ability to quickly learn and operate internal and external systems
  • Ability to manage competing priorities and meet frequent deadlines
  • Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint, etc.)
  • Resourceful learner with an improvement mindset and strong problem-solving abilities

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Marketing Guest Experience Representative – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Wed, 28 May 2025 23:09:55 GMT

Job description:

Job Description: Marketing Guest Experience Representative

Position Overview:
As a Marketing Guest Experience Representative, you will play a crucial role in enhancing customer satisfaction and promoting our brand. You will support various marketing initiatives while ensuring all guests receive a warm welcome and exceptional service.

Key Responsibilities:

  • Marketing Support: Provide comprehensive marketing assistance to our team by managing and executing promotional campaigns, ensuring all marketing materials align with brand guidelines.

  • Collateral Management: Order, track, and manage marketing collateral pieces, ensuring that all materials are current and readily available for site operations.

  • Guest Check-In: Welcome all guests at the front desk, ensuring a smooth check-in process and fostering a positive first impression of our establishment.

  • Customer Engagement: Actively interact with guests to ensure their needs are met, gather feedback, and promote upcoming events or services.

  • Collaboration: Work closely with the marketing team to develop campaigns and strategies that enhance the overall guest experience and drive brand loyalty.

  • Event Support: Assist in organizing and executing marketing events, ensuring that all logistical details are handled efficiently.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Previous experience in customer service or marketing preferred.
  • Ability to multitask and work effectively in a fast-paced environment.

Join us as a Marketing Guest Experience Representative and be a vital part of our team, where your contributions will help create memorable experiences for our guests while driving our marketing efforts forward!

Guest Service Agent – Hilton Orlando Lake Buena Vista – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Wed, 28 May 2025 23:09:44 GMT

Job description:

Job Title: Guest Services Associate

Job Description:

We are seeking a motivated and detail-oriented Guest Services Associate to join our dynamic team. This role offers a unique opportunity to engage in language learning and enhance your digital literacy while supporting our guests in a professional environment.

Key Responsibilities:

  • Guest Assistance: Confirm guest information, manage room rates, and guide guests through the selection of rooms based on their preferences.
  • Technical Support: Code electronic keys and ensure guest access to their accommodations without issues.
  • Marketing Promotion: Actively promote and inform guests about our marketing initiatives, special offers, and additional services available.
  • Career Development: Participate in ongoing training programs to earn professional certificates in languages, digital literacy, and customer service excellence.
  • Team Collaboration: Work closely with team members to create a welcoming atmosphere and enhance the overall guest experience.

Qualifications:

  • Strong communication skills and a passion for helping others.
  • Basic computer proficiency; familiarity with hospitality software is a plus.
  • Enthusiasm for learning and growing within the industry.
  • Ability to work flexible hours, including weekends and holidays.

Join us to advance your skills in a supportive environment focused on career growth and professional development. If you’re ready to contribute to an exceptional guest experience, we encourage you to apply!

Representative, Guest Services – Simon Property Group – Orlando, FL

Company: Simon Property Group

Location: Orlando, FL

Expected salary:

Job date: Sun, 25 May 2025 00:11:08 GMT

Job description:

Job Title: Guest Services Coordinator

Job Description:

We are seeking a dynamic and detail-oriented Guest Services Coordinator to join our team. This role focuses on enhancing our guests’ experience through effective marketing materials, signage, and displays. Key responsibilities include:

  • Marketing Materials Management: Develop, design, and maintain engaging marketing materials that promote our services and events, ensuring that all information is current and accurately reflects our brand.

  • Signage Creation and Maintenance: Create visually appealing signs throughout the facility to guide guests and provide essential information. Regularly update all signage to ensure clarity and relevance.

  • Display Management: Curate and maintain various displays to enhance the atmosphere and informative nature of our guest areas. This includes updating displays for seasonal events and promotional activities.

  • Guest Interaction: Assist guests with any inquiries regarding services and information, providing exceptional customer service to enhance their overall experience.

  • Collaboration: Work closely with marketing and operations teams to align promotional materials with overall business objectives and ensure consistent messaging.

  • Feedback Collection: Gather guest feedback on displays and materials to continually improve and adapt our offerings.

The ideal candidate will possess strong creative skills, attention to detail, and a passion for delivering outstanding guest experiences. If you are enthusiastic about creating an inviting and informative environment, we encourage you to apply!

Guest Service Supervisor – Drury Hotels – Orlando, FL

Company: Drury Hotels

Location: Orlando, FL

Expected salary: $24.5 per hour

Job date: Tue, 20 May 2025 04:36:47 GMT

Job description:

Job Description: Marketing and Sales Specialist

We are seeking a highly motivated and results-driven Marketing and Sales Specialist to join our dynamic team. This position requires an individual who can perform at and above company expectations, demonstrating a thorough knowledge of marketing and sales programs.

Key Responsibilities:

  • Develop and implement effective marketing strategies to drive sales and enhance brand awareness.
  • Conduct market research to identify trends, competitor activities, and customer preferences.
  • Collaborate with cross-functional teams to align marketing campaigns with sales objectives.
  • Manage and optimize digital marketing initiatives, including social media, email campaigns, and SEO strategies.
  • Analyze and report on marketing performance metrics to inform future campaigns and strategies.
  • Engage with customers to gather feedback and build strong relationships, ensuring a high level of satisfaction.
  • Participate in the planning and execution of sales events and promotional activities.

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Proven experience in marketing and sales, with a track record of achieving or exceeding performance targets.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to thrive in a fast-paced, results-oriented environment.
  • Proficiency in marketing tools and software, including CRM systems and data analytics platforms.

Join us and be a part of a team that is dedicated to achieving excellence and delivering exceptional results in marketing and sales!

Guest Service Agent (Full-Time) – Hilton Orlando Buena Vista Palace – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary:

Job date: Fri, 23 May 2025 04:06:39 GMT

Job description:

Job Description: Hospitality Services Coordinator

Position Overview:
We are seeking a dedicated Hospitality Services Coordinator to oversee and enhance the guest experience within our establishment. This role involves a blend of guest interaction, administrative duties, and marketing initiatives to ensure all visitors feel welcomed and informed throughout their stay.

Key Responsibilities:

  • Guest Reception: Serve as the first point of contact for guests, providing a warm welcome and essential information about the facility and local attractions.

  • Room Management: Coordinate room assignments, ensuring the correct coding of electronic keys and timely room preparation.

  • Guest Information: Prepare and distribute welcome packets that include maps, schedules, and promotional materials to enhance guest understanding of amenities and services.

  • Digital Literacy: Utilize digital tools and platforms for effective communication and guest management, ensuring all processes are seamless and efficient.

  • Marketing Initiatives: Promote current marketing programs and special offers to guests, enhancing their experience and encouraging repeat visits.

  • Qualifications:

    • High school diploma or equivalent; college degree preferred.
    • Strong English language skills; familiarity with English-language learning is a plus.
    • Proven digital literacy, including experience with booking systems and social media platforms.
    • Professional certificates in hospitality or related fields are an asset.

Skills Required:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Customer-focused with a positive attitude.
  • Ability to work collaboratively in a team-oriented environment.

Join Us:
If you are passionate about hospitality and dedicated to providing exceptional service, we would love to have you on our team!

Marketing Guest Experience Representative – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sun, 18 May 2025 07:24:38 GMT

Job description:

Job Description: Marketing Guest Experience Representative

As a Marketing Guest Experience Representative, you will play a vital role in enhancing our guests’ overall experience while providing essential support to our marketing initiatives. Your responsibilities will include:

  • Marketing Support: Assist in executing marketing strategies by coordinating and tracking various marketing collateral pieces for our site operations.

  • Guest Check-In: Welcome and check in guests at the front desk, ensuring a smooth and friendly arrival experience.

  • Order Management: Manage the ordering and inventory of marketing materials, ensuring all collateral is up-to-date and readily available for operational needs.

  • Collaboration: Work closely with the marketing team to align guest experiences with brand messaging and promotions.

  • Customer Engagement: Engage with guests to gather feedback and insights, fostering a welcoming environment that encourages repeat visits.

If you are passionate about marketing and dedicated to providing exceptional guest experiences, we invite you to join our dynamic team!

Guest Service Agent – Signia by Hilton Orlando Bonnet Creek – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $19.19 per hour

Job date: Thu, 15 May 2025 01:09:46 GMT

Job description:

Job Title: Educational Program Coordinator

Job Description:

We are seeking a motivated and dynamic Educational Program Coordinator to join our team. This role will focus on enhancing school completion, supporting English-language learning initiatives, and promoting digital literacy among students.

Key Responsibilities:

  • Develop and implement programs aimed at increasing school completion rates, with a focus on English-language learners.
  • Design and promote digital literacy initiatives to equip students with essential skills for the modern workforce.
  • Facilitate the issuance of professional certificates, ensuring students have the opportunity to showcase their newly acquired skills.
  • Collaborate with marketing teams to promote educational programs effectively, increasing participation and community awareness.
  • Provide exceptional customer service by preparing welcome packets for new students and guests, including information on program offerings and campus resources.
  • Ensure a warm and inviting atmosphere by assisting guests with navigation to rooms and connecting them with a bell person when needed.

Qualifications:

  • Strong background in education, program development, or a related field.
  • Excellent communication and interpersonal skills.
  • Proficient in digital tools and platforms relevant to education and marketing.
  • Experience in coordinating events or programs is a plus.

Join us in making a meaningful impact on the educational journey of our students while fostering community engagement and growth!