Compass Group – Guest Experience Associate, Porsche Experience Centre – Pickering, ON

Company: Compass Group

Location: Pickering, ON

Expected salary: $18 per hour

Job date: Fri, 28 Feb 2025 23:07:30 GMT

Job description: Working Title: Guest Experience Associate, Porsche Experience Centre, Pickering, ON
Employment Status: Full-Time
Starting Hourly Rate: $18.00/hour
Address: 777 Durham Live Avenue,Pickering, ON, L1W 4C3
New Hire Schedule:7AM – 6PM, WED – SUNYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryThe Guest Experience Associate is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all timesNow, if you were to come on board as our Guest Experience Associate, we’d ask you to do the following for us:

  • Greet and assist guests in a warm, friendly, and professional manner. Welcome customers by determining their coffee interests and needs
  • Provide accurate information about products, services, and promotions. Educate customers by presenting and explaining the coffee drink menu, answering questions
  • Handle customer inquiries, requests, and concerns promptly and effectively.
  • Process transactions accurately, including handling payments and issuing receipts.
  • Maintain a clean, organized, and inviting front-of-house area.
  • Monitor and respond to guest feedback to enhance the overall experience.
  • Assist in coordinating events, reservations, or special requests as needed.
  • Collaborate with team members to ensure seamless service.
  • Uphold company policies, procedures, and service standards.
  • Support other departments as required to ensure guest satisfaction.
  • Replenish retail offerings and serve orders to the table.
  • Deliver personalized customer service by anticipating guest needs and providing tailored recommendations.
  • Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
  • Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
  • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations
  • Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

Think you have what it takes to be our Guest Experience Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:About you: * Excellent customer service skills

  • Previous work experience as a Barista is an asset
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills and ability to work as part of a team
  • Physical ability to carry out the duties of the position
  • Excellent listening and oral communication skills.
  • Basic computer skills and knowledge of office technology / equipment.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group – Guest Experience Associate, Porsche Experience Centre – Pickering, ON

Company: Compass Group

Location: Pickering, ON

Expected salary: $18 per hour

Job date: Sat, 01 Mar 2025 00:20:50 GMT

Job description: Working Title: Guest Experience Associate, Porsche Experience Centre, Pickering, ON
Employment Status: Full-Time
Starting Hourly Rate: $18.00/hour
Address: 777 Durham Live Avenue,Pickering, ON, L1W 4C3
New Hire Schedule:7AM – 6PM, WED – SUNYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryThe Guest Experience Associate is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all timesNow, if you were to come on board as our Guest Experience Associate, we’d ask you to do the following for us:

  • Greet and assist guests in a warm, friendly, and professional manner. Welcome customers by determining their coffee interests and needs
  • Provide accurate information about products, services, and promotions. Educate customers by presenting and explaining the coffee drink menu, answering questions
  • Handle customer inquiries, requests, and concerns promptly and effectively.
  • Process transactions accurately, including handling payments and issuing receipts.
  • Maintain a clean, organized, and inviting front-of-house area.
  • Monitor and respond to guest feedback to enhance the overall experience.
  • Assist in coordinating events, reservations, or special requests as needed.
  • Collaborate with team members to ensure seamless service.
  • Uphold company policies, procedures, and service standards.
  • Support other departments as required to ensure guest satisfaction.
  • Replenish retail offerings and serve orders to the table.
  • Deliver personalized customer service by anticipating guest needs and providing tailored recommendations.
  • Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
  • Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
  • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations
  • Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

Think you have what it takes to be our Guest Experience Associate? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:About you: * Excellent customer service skills

  • Previous work experience as a Barista is an asset
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills and ability to work as part of a team
  • Physical ability to carry out the duties of the position
  • Excellent listening and oral communication skills.
  • Basic computer skills and knowledge of office technology / equipment.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Marketing Guest Experience Representative – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sun, 02 Mar 2025 08:11:14 GMT

Job description: As a Marketing Guest Experience Representative, you will be responsible for providing full marketing support to ensure the success of the organization. This may include ordering and tracking marketing collateral for the site’s operation, checking in guests according to front desk procedures, and assisting with any other marketing-related tasks as needed. You will play a key role in enhancing the overall guest experience and promoting the organization’s brand through various marketing initiatives. This position requires strong organizational skills, attention to detail, and a willingness to collaborate with team members to achieve marketing goals.

Guest Relations Coordinator (MVC) – Marriott Vacations Worldwide – Orlando, FL

Company: Marriott Vacations Worldwide

Location: Orlando, FL

Expected salary:

Job date: Wed, 26 Feb 2025 03:05:55 GMT

Job description: The US Sales & Marketing team is seeking enthusiastic and motivated individuals to join our dynamic team. We are looking for individuals with outgoing personalities who are driven to provide exceptional service to our clients. As part of our team, you will have the opportunity to showcase your marketing skills and contribute to the overall success of the company. If you are looking to chart your own course in the world of sales and marketing, this is the perfect opportunity for you. Sign up for job alerts and take the first step towards a rewarding career with us.

Guest Service Agent (Part-Time) – Embassy Suites by Hilton Orlando Airport – Hilton – Orlando, FL

Company: Hilton

Location: Orlando, FL

Expected salary: $17 per hour

Job date: Sun, 23 Feb 2025 04:39:06 GMT

Job description: As a hotel front desk agent, your main responsibilities include welcoming guests, confirming their information and room rates, assisting in the selection of rooms that best meet their needs, coding electronic keys for room access, and promoting marketing programs and amenities offered by the hotel. You will also be required to provide excellent customer service, handle guest inquiries and concerns, and ensure a smooth check-in and check-out process for all guests. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Guest Services Content Specialist – Arc’teryx – North Vancouver, BC

Company: Arc’teryx

Location: North Vancouver, BC

Job description: Department: Guest Services Reports to: Manager, Guest Services Training Location: North Vancouver, BC… members, ensuring training is practical, relevant, and aligned with company goals Working closely with the training Manager…
This position in the Guest Services department in North Vancouver, BC reports to the Manager of Guest Services Training. Responsibilities include developing and delivering training programs for staff members that are practical, relevant, and in line with company objectives. Collaboration with the training Manager is essential in achieving these goals.
Job Description

Financial Planner

Our company is seeking a motivated and experienced Financial Planner to join our team. In this role, you will be responsible for providing financial advice to clients, analyzing their financial situations, and creating customized financial plans to help them reach their goals.

Responsibilities:
– Meet with clients to assess their financial goals and objectives
– Develop personalized financial plans based on the client’s needs and risk tolerance
– Present financial recommendations and strategies to clients
– Monitor and review client accounts to ensure they are meeting their financial goals
– Stay up-to-date on industry trends and changes in financial regulations

Qualifications:
– Bachelor’s degree in finance, economics, or related field
– Certified Financial Planner (CFP) designation preferred
– Minimum of 3 years of experience in financial planning
– Strong analytical and problem-solving skills
– Excellent communication and presentation abilities

If you are passionate about helping clients achieve their financial goals and have a strong background in financial planning, we would love to hear from you. Apply now to join our team!

Expected salary: $70000 – 85000 per year

Job date: Sat, 22 Feb 2025 02:01:10 GMT

Representative, Guest Services – Simon Property Group – Orlando, FL

Company: Simon Property Group

Location: Orlando, FL

Expected salary:

Job date: Wed, 19 Feb 2025 07:45:32 GMT

Job description: The Guest Services Marketing Coordinator is responsible for managing all marketing materials within a hospitality property. This includes overseeing signage, displays, and ensuring that all information is current and engaging for guests. The Coordinator works closely with the marketing team to create visually appealing materials that promote the property’s amenities and services. They are also responsible for monitoring feedback from guests and making adjustments to marketing materials as needed. This role requires strong attention to detail, creativity, and a passion for creating a positive guest experience.

Internship – Technology, Guest Arrivals (Academic Year, Fall 2025 & Spring 2026) – Universal Parks & Resorts – Orlando, FL

Company: Universal Parks & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sat, 15 Feb 2025 04:12:15 GMT

Job description: This job requires a strong background in digital media, computer science, marketing, or a related field. The ideal candidate will have experience with Microsoft Suite and possess knowledge of various digital marketing techniques and strategies. Strong analytical skills and the ability to think creatively are also important for success in this role. The successful candidate will work on various digital marketing initiatives to drive brand awareness and customer engagement.

Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Wed, 12 Feb 2025 23:07:46 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada with a strong corporate culture focused on excellence in food quality and service. The marketing team is a dynamic group that handles all aspects of marketing to achieve company goals. The Guest Advocate role is responsible for managing guest inquiries and feedback, tracking trends, and assisting with marketing projects. The ideal candidate will have previous guest service experience, strong communication skills, and be proficient in Microsoft Office and Google Workspace. O&B values diversity and offers competitive compensation, benefits, training opportunities, staff dining discounts, and an RRSP matching program.

Guest Services Assistant – Oliver & Bonacini – Toronto, ON

Company: Oliver & Bonacini

Location: Toronto, ON

Expected salary:

Job date: Thu, 13 Feb 2025 00:27:03 GMT

Job description: Company DescriptionOliver & Bonacini is recognized as one of Canada’s leading hospitality companies, operating a variety of unique and innovative restaurants, event venues and catering in Ontario, Quebec, and Alberta. O&B credits its success to the development of a strong corporate culture, where excellence of food quality and service are valued above all else.The TeamThe marketing team at O&B is a dynamic group of creative professionals who specialize in all areas of marketing, including digital marketing, public relations, social media, graphic design, photography, guest relations and more. With a focus on collaboration and producing exceptional work, we work together to achieve company goals and objectives, while identifying new opportunities that will help set O&B apart in the food and hospitality industry.Job DescriptionAt O&B our guests are extremely important to us! Our Guest Advocate acts as a liaison between our guests and our restaurants and event venues, ensuring all guest inquiries receive a timely and thoughtful response. From assisting with a special reservation to resolving concerns, they act as an extension of the hospitality we provide in our restaurants and venues. The GA is also responsible for tracking and reporting on trends in the feedback received, and will assist with donations, sponsorship, and other marketing-related requests. As the guest-facing arm of the marketing department, they will also have the opportunity to work on a variety of marketing projects, and have the chance to learn about various marketing tactics from the ground up. This position is based out of our midtown head office, with visits to Toronto restaurants that are accessible by the TTC.Primary Duties and Responsibilities

  • Receive, analyze and take appropriate action in response to guest inquiries and requests via telephone, email, social media and other platforms
  • Manage the investigation, resolution and reporting of all guest feedback and concerns
  • Manage feedback database accurately while reporting and seeing guest suggestions and comments through to completion/resolution
  • Escalate all unresolved issues to the proper Restaurant Manager and/or Chef de Cuisine, keeping District level management informed as needed
  • Ensure all O&B policies and procedures relating to guest service and service recovery are followed
  • Be the main point of guest contact, liaising with operational colleagues ensuring that guests are kept fully informed of progress at all times
  • Recognize ongoing feedback trends and assist in developing and implementing solutions
  • Monitor and track feedback trends across all online review/guest experience platforms (OpenTable, Google, Tripadvisor, etc.)
  • Identify, track, and resolve exceptions to guest procedures and communicate anomalies in processes, products or timing that could impact guest service
  • Update current guest database with notes and comments regarding guest suggestions and outcomes
  • Receive and track all donation, sponsorship and public appearance requests
  • Ensure timely processing, tracking and response of donation, sponsorship and public appearance requests to all parties involved
  • Other administrative duties as assigned

QualificationsThe ideal candidate will possess:

  • Bachelor’s degree in business, marketing or communications preferred
  • Superior communication skills, both verbal and written, ensuring inquiries are addressed in a professional and courteous manner
  • Compassion and an ability to view a singular situation form multiple perspectives
  • Two to three years previous guest service and feedback handling experience in a similar environment
  • Two years of previous administrative experience
  • Proficiency with Microsoft Office Suite (including Excel) and Google Workspace
  • Strong organizational skills with the ability to efficiently multitask and adapt to shifting priorities in a dynamic environment
  • Meticulous attention to detail, ensuring reliable and consistent integrity of information
  • Decisive decision making skills and sound judgment
  • Effective problem solving skills
  • A self-starter attitude and the willingness and ability to learn specific software applications
  • Creativity, flexibility and a sense of humour!

Please note: as this is a communications role, cover letters are strongly encouraged!Additional InformationO&B values diversity and inclusion, and we encourage all people qualified for this role to apply.In addition to competitive compensation, we offer:

  • A comprehensive group benefits program
  • Training and development opportunities
  • Staff dining discount
  • RRSP matching program

**We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini is a leading hospitality company in Canada, known for its innovative restaurants, event venues, and catering services. The marketing team is a dynamic group of professionals focused on collaboration and producing exceptional work. The Guest Advocate role involves responding to guest inquiries and feedback, managing guest databases, and assisting with marketing projects. The ideal candidate will have a bachelor’s degree, excellent communication skills, previous experience in guest service, and strong organizational abilities. Benefits include a comprehensive benefits program, training opportunities, dining discounts, and an RRSP matching program. The company values diversity and inclusion in the workplace.