Staff Product Manager – HelloFresh – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Jun 2025 23:49:56 GMT

Job description: S’more about the teamAs a Staff Product Manager in our TAM Alliance, you will lead key strategic product initiatives that support the growth and evolution of HelloFresh’s newest brands, such as our vitamins and supplement brand Factor Form, and explore emerging growth channels and tactics. This high-impact role will focus on enabling experimentation, validating hypotheses efficiently, and driving scalable growth through innovative approaches while building customer-centric digital experiences.You will be a senior individual contributor with wide-ranging scope and influence, responsible for shaping long-term product vision, setting strategic roadmaps, and owning end-to-end delivery of impactful features across our digital product. With a strong foundation in eCommerce and ideally experience in B2B channels, you’ll partner closely with cross-functional teams across product, engineering, design, product analytics, business and marketing to explore what’s next for HelloFresh’s fastest-growing portfolio.This is a high-visibility, individual contributor role ideal for a creative and seasoned product leader who thrives in ambiguity, moves quickly, and makes decisions rooted in experimentation and data. You’ll help HelloFresh push boundaries, test bold hypotheses, and unlock the next wave of customer and business value.Lettuce share what this role will be responsible for

  • Define and drive the long-term vision and strategy for HelloFresh’s emerging brands and experimental growth channels, such as Factor Form.
  • Build and prioritize a roadmap that supports customer-centric innovation, leveraging a structured framework to validate new opportunities.
  • Lead cross-functional teams across engineering, design, analytics, and growth to deliver high-impact features and scalable product solutions.
  • Develop a deep understanding of target customer segments, using qualitative and quantitative insights to inform decisions.
  • Identify, test, and scale new growth tactics and digital experiences across web and mobile platforms.
  • Collaborate closely with commercial stakeholders, brand leaders, and senior leadership to align product strategy with business goals.
  • Mentor other PMs and elevate the product craft through informal leadership and cross-team collaboration.
  • Operate as a connector across teams, ensuring strategic alignment and cross-functional momentum behind your initiatives.

Sound a-peeling? Here’s what we’re looking for

  • Proven track record (8+ years) in product management with a focus on eCommerce and growth innovation.
  • Experience in experimentation techniques, hypothesis-driven development, and rapid iteration.
  • Strong product sense and creative thinking – able to spot opportunities that others might overlook.
  • Excellent stakeholder management and communication skills – you know how to bring diverse teams together and drive alignment.
  • A proven ability to lead in ambiguity, navigating uncertainty with focus and creativity. You turn open questions into actionable roadmaps and inspire others to follow.
  • Demonstrated ability to lead complex initiatives with high strategic value and deliver results.
  • Data-driven decision maker with solid analytical skills; comfortable working with metrics, A/B tests, and customer research.
  • Strong technical understanding; comfortable working closely with engineers and understanding backend platform implications.
  • A passion for building innovative products that make a measurable impact on customer experience and business outcomes.
  • Familiarity with B2B channels or experience in building products that serve multiple customer types is a plus.

Let’s cut to the cheese, this is why you’ll love it here

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRID

Job Summary: Staff Product Manager at HelloFresh

As a Staff Product Manager in the TAM Alliance, you will spearhead strategic initiatives for HelloFresh’s emerging brands, including vitamins and supplements. Your main focus will be to drive scalable growth through experimentation and customer-centric digital experiences.

Key Responsibilities:

  • Define and implement long-term product vision and strategy.
  • Build and prioritize a roadmap for innovation, validating new opportunities.
  • Lead cross-functional teams to deliver impactful features.
  • Deeply understand target customer segments using both qualitative and quantitative data.
  • Experiment with and scale new growth tactics across various platforms.
  • Collaborate with stakeholders to align product strategies with business objectives.
  • Mentor and guide other product managers.
  • Ensure strategic alignment and cooperation among teams.

Requirements:

  • 8+ years of product management experience, especially in eCommerce.
  • Proficient in experimentation, hypothesis-driven development, and analytical skills.
  • Strong communication and stakeholder management abilities.
  • Ability to navigate ambiguity and inspire others.
  • A technical background that supports collaboration with engineers.
  • Familiarity with B2B channels is a plus.

Benefits:

  • Significant discounts on meal kits.
  • Comprehensive health benefits from day one.
  • Generous PTO and vacation.
  • Support for career development and growth.
  • A fun workplace culture with social events and diversity initiatives.

Work Arrangement:
HelloFresh promotes a flexible hybrid work model, allowing employees to choose in-office and remote work days, with a minimum of two days in the office weekly.

Senior Manager, Growth Strategy and Operations – HelloFresh – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Thu, 05 Jun 2025 00:56:30 GMT

Job description: As the Senior Manager of Growth Strategy and Operations, you will be responsible for driving strategic priorities across the department to ensure our business achieves its financial targets. Your responsibilities will include managing a significant marketing budget, analyzing data to identify areas of improvement, creating and implementing strategies to optimize processes and workflows, and measuring the effectiveness of new initiatives. You will also work on special projects and provide support to senior leaders in the company. This position reports to the Associate Director of Growth Strategy and Operations.You will…

  • Collaborate with various teams and stakeholders across the organization, such as Marketing, Brand, Product/Tech, and Finance
  • Conduct market research to identify opportunities for growth and expansion. (I.e. TAM)
  • Develop and implement business strategies to achieve specific goals, such as increasing revenue or reducing costs
  • Analyze data to identify trends and patterns that can inform business decisions. (e.g. Data Analysis, SQL, Excel Modeling etc.)
  • Lead the execution of efficiency initiatives (e.g. metrics, goals, roadmaps).
  • Orchestrate and steer growth across multiple channels and stakeholders, while managing a significant marketing budget
  • Facilitate running the business (e.g., run business reviews, business planning, initiative tracking)
  • Communicate performance updates and provide insightful data-driven strategic recommendations to leadership, based on strategic insights, analysis, etc.
  • Develop and implement processes and workflows to increase efficiency
  • Supporting cross-functional projects to ensure successful execution

You are…

  • Skilled in analyzing large amounts of data, identifying trends, and drawing conclusions from that data. You should be comfortable working with data and be proficient in Excel and other data analysis tools
  • Strategic and able to think critically about the company’s goals and how to achieve them. You have a broad perspective and are able to see the big picture, but also able to logically explain why you are recommending a specific action
  • Obsessed with growth while not being afraid to get your hands dirty
  • Passionate for deducing growth opportunities from qualitative and quantitative data, structured and unstructured.
  • Persistent and have bias-to-action with a track record of performance. Interest in other growth/performance marketing channels is a plus
  • A natural hustler with a contagious “can-do” attitude who thrives in fast-paced environments
  • Responsible and love owning projects from start to finish
  • A great communicator; you can present complex information in a clear and concise manner
  • Proactive and enjoy coming up with new ideas and can explain your rationale
  • Analytical and able to use data to optimize day-to-day performance and run a business.

You have…

  • Experience leading complex growth marketing strategic and operational initiatives across various functional domains and geographies.
  • Ability to deliver effective presentations and build partnerships with executive leaders and their teams across HelloFresh.
  • Ability to structure analysis and drive/execute data modeling and reporting initiatives.
  • Excellent strategic thinking, problem-solving, analysis, and written/verbal communication skills, with effective business acumen and attention to detail.
  • MBA is preferred; a Master’s degree in Marketing, Operations research, or equivalent practical experience.
  • 7+ years of experience in Marketing Management Consulting, Growth Marketing Management, DTC Consumer Marketing, Digital Marketing.
  • 4 years of experience in Marketing Media or Technology

You’ll get…Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits – A parental leave top-up program for expectant parents.
Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

As the Senior Manager of Growth Strategy and Operations, you will lead initiatives to drive financial success by managing marketing budgets, analyzing data, optimizing processes, and measuring new initiatives. Your role entails collaborating with various teams, conducting market research, developing business strategies, and executing efficiency initiatives across multiple channels.

You should possess strong data analysis skills, strategic thinking, a growth mindset, and effective communication abilities. Experience in growth marketing and marketing technology is essential, alongside a preferred MBA or relevant master’s degree.

The position offers attractive benefits, including meal kit discounts, health and wellness benefits, generous vacation, family support, and career development opportunities, while also promoting a fun and inclusive work environment. Note that exposure to common allergens may be a consideration in this role.

HelloFresh – Associate, Google Led Growth – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 04:17:23 GMT

Job description: As the Associate of Google Led Growth, North America, you will be at the forefront of managing and optimizing paid search accounts for Factor Canada Paid Search accounts. You will work closely with the team that leads the strategic planning to handle campaign execution with internal/external teams. You will also leverage analytics to make data-driven decisions and optimize a substantial marketing budget to meet company objectives.You will…

  • Serve as the primary point of contact for internal and external teams, overseeing all aspects of campaign management, budgeting, and weekly optimization (including Google and Bing across text search, Display, YouTube, PMAX, Shopping, and App Install)
  • Assist in strategically planning, executing, and optimizing paid search campaigns
  • Align campaign performance with business goals on a daily level, focusing on activation, retention, and reactivation metrics.
  • Regularly analyze and report on campaign KPIs to key stakeholders during monthly and quarterly business reviews.
  • Analyze & report on campaign KPIs to key stakeholders during monthly and quarterly business reviews.
  • Partner with internal teams to optimize campaign performance; e.g. Creative, BI, CRM, etc.- (targeting, optimization, creative direction, etc.)
  • Conduct advanced A/B tests (pricing, bidding, and creatives) and provide comprehensive analysis to identify business opportunities.

You are…

  • Proficient in hands-on paid search campaign management (Google ads and Bing ads in text search, Display, YouTube, PMAX, Shopping, and App Install)
  • Familiar with performance marketing metrics (CPC, CVR, CTR, CAC, LTV) and the ability to use data to drive daily performance optimizations.
  • Strong quantitative and analytical skills, proficient in working with large data sets using Excel or Google Sheets.
  • Comfortable working with large data sets, skilled in Excel / Google Sheets
  • Detail-oriented, able to find efficiencies and opportunities across multiple data sources
  • Familiar with the fast-paced, demanding, and analytical environment
  • A positive mindset towards challenges and new opportunities

At a minimum, you have…

  • A bachelor’s degree with a strong academic record and proven relevant experience in a performance marketing or highly commercial role.
  • 3-4+ years of experience in Paid Search, either from an agency or client-side role
  • Knowledge of Paid Search bidding, targeting, and optimization.
  • Familiarity with tag management & app tracking setup and troubleshooting

is a plus
. * Experience working with performance marketing metrics and platform reporting.

  • Strong analytical ability and problem-solving skills. Able to use data to optimize day-to-day performance.
  • Strong organizational skills and project management ability
  • Google and Bing Ads certified

You’ll get…

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRIDWorking ConditionsIt’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

HelloFresh – Senior Manager, Strategic Sourcing (Grocery) – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Sun, 25 May 2025 05:57:43 GMT

Job description: S’more about the teamThe Senior Manager, Strategic Sourcing will own and execute strategy and operations for all ingredient sub-categories within Grocery (i.e. Dairy, Dry, Spices, Processed Goods, Baked Goods and HelloFresh Market). Reporting to the Director of Strategic Sourcing, you will be responsible for the strategic sourcing activities, the quality and sustainability aspects of our products and general management of our supplier network required to be able to meet our ingredient specifications. You will also lead negotiations with vendors, develop exciting new product offerings, and guide procurement process improvements. By engaging closely with suppliers, supply chain teams and our culinary department you will play a key role in building the best meal kit product in the market.Lettuce share what this role will be responsible for

  • Refine and implement a sourcing and supply chain strategy for our Grocery categories that maximizes quality, reduces risk, and increases profitability
  • Be accountable for category performance: delivering saving initiatives, ensuring on time/in full/in quality delivery from all vendors, supporting internal stakeholders to execute the plan. In general, you will be seen at the Subject Matter Expert across the organization for all aspects of the Grocery categories
  • Develop a culture of continuous improvement, both internally and externally through strong vendor relationships, identify opportunities for cost reduction and quality improvements and implement best practice
  • Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
  • Partner with internal stakeholder groups, particularly Procurement Operations, Quality & Technical and Product, to execute projects and/or improvements from ideation to national launch to performance review; provide Project Management support for Grocery initiatives across supply chain
  • Coach and mentor a team of direct and indirect reports
  • Other duties as assigned by your manager and leadership team

Sound a-peeling? Here’s what we’re looking for

  • 5 – 10 years of supply chain, operations, management consulting or strategic sourcing experience with Bachelorʼs and/or Masterʼs degree in business, engineering, supply chain or related discipline
  • Authentic leadership: direct communicator, able to build strong relationships across the company with all levels, coaching and mentoring employees of all levels;
  • Great collaboration skills, with the ability to effectively work closely with cross-functional team;
  • Ability to handle multiple projects and assignments at a time to prioritize and meet budget deadlines and achieve objectives;
  • Top-notch problem solving skills – you can be creative, collaborative, and relentless to overcome any hurdle!;
  • Strong analytical and data skills: you can translate numbers into action and approach problems with data and facts.
  • Strong knowledge and interest in strategic sourcing and continuous improvement processes
  • An entrepreneurial mindset and a passion for solving complex problems
  • Availability to travel within Canada, and occasionally Internationally, up to 15%

Let’s cut to the cheese, this is why you’ll love it here

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRIDWorking ConditionsIt’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Senior Specialist, Offline Marketing – HelloFresh – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 22:47:11 GMT

Job description: S’more about the teamHelloFresh is seeking a growth-minded and highly-organized Offline Marketing Senior Specialist to join the Canadian Growth Marketing team. The Offline Marketing Senior Specialist will play a key role in driving customer acquisition for HelloFresh Canada brands. With strong expertise in project management, the Offline Marketing Senior Specialist will lead campaign execution across our Direct Mail Channel, will assist with automation tasks and special projects. This position drives customer growth through current channel optimization and new channel innovation, and leverages data and reporting to provide new insights. This position will proactively search out process improvement opportunities and implement solutions to make the channel run more efficiently.Reporting to the Director, Growth, you will join a Toronto-based growth marketing team that is talented and driven. With a product that excites consumers and a market-leading position, HelloFresh is primed to be the number one meal kit and food partner for businesses. This is a wonderful opportunity to join a rapidly growing business with a team that is passionate and fun.Lettuce share what this role will be responsible for

  • Be responsible for managing the error free execution of direct mail campaigns for HelloFresh Canada, Chefs Plate and Factor Canada. You will execute on these programs with accuracy, timeliness and attention to detail by planning work back schedules, managing deadlines and identifying and managing future potential roadblocks.
  • Execute monthly direct mail audience targeting by working with large Canada Post and internal data sets via Excel.
  • Own the relationship with external vendors and partners to execute Direct Mail campaigns. You will be the primary contact for these partners including and not limited to our print and mail delivery partners.
  • Manage the creative pipeline with the Brand Team (approval of design, copy and landing pages).
  • Monitor and optimize campaign performance through A/B testing, data reporting and analyzing insights. It is expected that you are knowledgeable about the campaigns in the testing pipeline and are aware of campaign and monthly performance at any given time.
  • Manage critical operations including voucher creation, campaign setup, invoicing and cost reporting.
  • Responsible for the month end finance process including but not limited to the approval of invoices and variance analysis.
  • Project manage ad hoc marketing campaigns in Direct Mail and other growth channels: developing strategy, planning, execution, budgeting, and analysis.
  • Identify opportunities to drive customer growth in specific audience segments and geographic regions.
  • Develop strategy for the testing pipeline for discounting, creative, format and audiences as well as any other levers that will contribute to the success of your channels.
  • Identify opportunities for growth and optimization as well as challenges and provide recommendations for solutions that improve core KPIs.
  • All other duties, as assigned

Sound a-peeling? Here’s what we’re looking for

  • 3+ years of experience in growth or performance marketing (or in a related/relevant field)
  • Advanced proficiency in Excel/Google Sheets is required
  • Organized and detail oriented
  • A strong critical quantitative thinker
  • Skilled in project management and operations
  • Experienced in executing digital or print marketing campaigns
  • Have an interest in improving processes and scaling activity
  • A self-starter who takes initiative
  • Energized by helping to solve problems and breaking down barriers
  • Experienced with working with multiple stakeholders with limited supervision
  • Entrepreneurial and fast moving with the ability to pivot when faced with a challenge
  • Bilingual (French) is a plus

Let’s cut to the cheese, this is why you’ll love it here

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRIDWorking ConditionsIt’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

HelloFresh is hiring an Offline Marketing Senior Specialist for its Canadian Growth Marketing team. This role focuses on customer acquisition through direct mail campaigns, requiring strong project management skills and data analysis to optimize performance. Key responsibilities include managing campaign execution, audience targeting, vendor relationships, and finance processes. The ideal candidate should have over three years of experience in growth marketing, excellent Excel skills, and a detail-oriented mindset. Benefits include meal kit discounts, health coverage, flexible work arrangements, and development opportunities. The position emphasizes a collaborative team environment and diversity initiatives. Applicants should submit a PDF application.

HelloFresh – Manager, Customer Care – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 07:13:09 GMT

Job description: S’more about the teamReporting to the Senior Manager Customer Experience, the Customer Care Manager is responsible for leading the day-to-day operations & management of the Customer Care Team, both locally in Toronto with our Care Support Team and externally for our call center operations. This role also collaborates on the planning and implementation of new products & strategies where it relates to customer service across several workstreams such as learning and development, error reporting accuracy and other vital initiatives. This role helps us to build upon our operational excellence and customer experience for both HelloFresh Canada, Chefs Plate and Factor Canada.Lettuce share what this role will be responsible for

  • Drive seamless customer support across voice, email, chat, social, and self-service platforms, including using real-time dashboards to ensure service level metrics are consistently met
  • Develop high standards for execution to meet key metrics (AHT, CSAT, NPS), prepare reports and take corrective action as needed
  • Analyze and report on Care performance metrics, including call trends, Contact Center Net Promoter Score (CC NPS), and other key customer satisfaction indicators; deliver actionable insights to cross-functional stakeholders to inform strategic decisions.
  • Design, implement, and continuously refine customer service training programs to support both new hire onboarding and ongoing agent development, ensuring alignment with evolving business goals and customer experience standards.
  • Build and maintain strong partnerships with business leaders and cross-functional teams to gain a deep understanding of organizational objectives and culture, enabling the alignment of training initiatives with strategic priorities and operational needs.
  • Support Care leadership in the execution of customer experience initiatives, including targeted projects involving data analysis, insight development, and the creation of executive-level presentation materials.
  • Contribute to continuous improvement efforts by identifying opportunities to streamline processes, enhance service delivery, and elevate the customer experience across all contact channels.
  • Perform additional duties as assigned, demonstrating flexibility and a proactive approach to supporting business needs in a fast-paced, customer-centric environment.

Sound a-peeling? Here’s what we’re looking for

  • 3-5 years of experience managing in a call center environment
  • 1-2 years of leadership experience, preferably in a hybrid work environment
  • French/English Bilingualism is an asset
  • Excellent written and verbal communication skills, with experience reporting to executives and senior leaders
  • Demonstrated ability to work well under pressure and within a fast paced egoless environment

Let’s cut to the cheese, this is why you’ll love it here

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRIDWorking ConditionsIt’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Growth Marketing Manager – HelloFresh – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Sat, 10 May 2025 01:31:19 GMT

Job description: About the RoleFactor (factormeals.ca) is like a “startup within a startup” and we want to keep up the momentum by adding a Growth Marketing Manager to lead our digital marketing portfolio.Reporting to the Associate Director, Marketing, you’ll deliver on our new customer acquisition objectives by optimizing our Factor marketing strategies and customer experience. Acting as a strategy thought-partner, you’ll collaborate with teammates across Product Marketing, Brand Marketing, Physical Product, Digital Marketing, helping to execute our quarterly Marketing roadmaps. This includes new channel launches, on-site experimentation, existing channel / vendor management, and ownership of strategic budget planning across this portfolio. You will manage and oversee daily campaign management and analysis, forecasting, and developing new content with our internal Brand team.This is a data-driven role for someone who is motivated by both impact and teamwork; we love to celebrate wins and work together to achieve our teams’ goals.What you will be doing:

  • Lead the growth of new customer acquisition through supporting digital marketing channels managed and executed by our collection of global partners and local vendors. This is your domain and primary metrics will be focused on helping provide valuable insights and building initiatives to support growing the volume and quality of new customers acquired.
  • You will interface directly with channel leads across all major Digital marketing channels and have expertise in providing value added strategy and data driven insights to optimize for ROI.
  • Pull and analyze performance data of current and past campaigns from external and internal data sources (ex. Internal CRM and subscription databases, Google Ads, Facebook Ads, Google Analytics, Tableau, etc.) to identify and understand customer trends, behavior patterns, and the ‘why’ behind performance.
  • Collaborate with teammates to develop and execute hypothesis-driven testing roadmaps (A/B, pre v. post, geo-lift study, etc.), optimizing performance and documenting results to build upon our library or learnings.
  • Be an active participant in developing the quarterly & annual budget planning cycles for Factor.
  • Closely collaborate with internal and external marketing partners and vendors to strategize and execute on new and current campaigns to hit conversion targets.
  • Collaborate with our local brand team and designers to analyze performance of current creatives and provide recommendations and brief in new ads/creative and landing page changes and concepts
  • Champion the incubation of building up new channels and growth initiatives across online and offline.
  • Keep in touch with the latest in digital marketing trends and tactics for improving efficiency or engagement metrics.
  • Coach and mentor the Online Marketing Coordinator, as well as all associated manager duties (performance reviews, career development, workload management, etc.)
  • Run ideation sessions for the full Factor marketing team to develop new ideas or concepts for future testing.
  • Collaborate with other HelloFresh markets globally to share learnings and identify trends that could be useful in growth of your channels.

At a minimum, you have:

  • 3-5 years experience working in relevant Growth or User Acquisition role or working in an agency environment or similar focused on high growth or performance marketing (focused on CPAs, ROI, LTV, conversion growth YoY and MoM)
  • Strong understanding of digital landscape including paid search, social, display, video, affiliates, CRO, SEO, and attribution methodology
  • Track record of initiating new channels (i.e.,Twitch, Amazon Advertising, Tik Tok)
  • Expertise with analytics and reporting tools such as Tableau, Google Analytics, etc.
  • Experience managing a direct report
  • Experience in eCommerce, subscription or SaaS businesses
  • The ability to thrive in a dynamic, fast-paced, collaborative environment.
  • Deep understanding of digital marketing best practices
  • A history of effective stakeholder management
  • In-platform channel management experience (Facebook / Google) preferred
  • Basic understanding of SQL, hands on experience preferred

What you’ll get in return:

  • Competitive salary and health benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

Working Conditions:It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.If this sounds like you, please click the “Apply Now” button. If this role doesn’t quite match what you’re looking for, but you’d like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We’d love to hear from you!#factor#JD1008

Role Summary: Growth Marketing Manager at Factor (factormeals.ca)

Factor is seeking a Growth Marketing Manager to enhance its digital marketing efforts and drive new customer acquisition. Reporting to the Associate Director of Marketing, the role focuses on optimizing marketing strategies and improving customer experience, collaborating with various teams, and managing budget planning.

Key Responsibilities:

  • Lead new customer acquisition through digital marketing channels.
  • Provide strategic insights to optimize ROI across various platforms.
  • Analyze campaign performance data to identify customer trends.
  • Develop and execute testing roadmaps to enhance campaign performance.
  • Participate in budgeting processes and collaborate with marketing partners.
  • Oversee creative performance and recommend optimizations.
  • Innovate new growth initiatives and stay updated on digital marketing trends.
  • Mentor the Online Marketing Coordinator and manage team-related duties.
  • Facilitate idea generation sessions for marketing strategies.
  • Collaborate globally with HelloFresh markets for shared insights.

Qualifications:

  • 3-5 years of experience in growth/user acquisition or high-performance marketing.
  • Strong knowledge of digital marketing channels and analytics tools (e.g., Tableau, Google Analytics).
  • Experience in eCommerce, subscription, or SaaS businesses.
  • Proven ability to thrive in dynamic environments and manage stakeholders effectively.
  • Basic understanding of SQL preferred.

Compensation and Benefits:

  • Competitive salary, health benefits, and a substantial discount on meal subscriptions.
  • High-impact work contributing to community well-being.
  • Opportunities for personal and professional growth.

Working Conditions:
Exposure to common allergens in food products may occur. Candidates with concerns should address them during the hiring process.

Interested applicants can apply through the provided link, or visit the jobs page for additional opportunities.

HelloFresh – Senior Logistics Analyst – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 23:27:06 GMT

Job description: S’more about the teamReporting to the Associate Director, Logistics, as part of the Logistics team, you will play a key role in implementing and initiating various continuous improvement projects such as improving on time performance, cost performance management, reporting, and technical capabilities for both our third party and last mile fleet teams.Lettuce share what this role will be responsible for

  • Ownership of error reports and weekly data for logistics, and implement related process improvement recommendations
  • Own processes for analyzing financial and operational performance of internal last mile fleet hubs across Canada and third party network
  • Support Last Mile teams with developing tools to measure warehouse/driver level performance metrics
  • Develop initiatives that provide world class insights, flexibility and options for our customers
  • Develop and maintain fleet resource planning in order to maximize effective use of assets and labour for the last mile fleet.
  • Generate sound logistics initiatives and plans for improvement for various modes of transportation (FTL, LTL, last mile delivery)
  • Participate and support department in logistics initiatives
  • All other duties, as assigned

Sound a-peeling? Here’s what we’re looking for

  • 3-4 years of experience with leading supply chain, transportation, or manufacturing companies
  • Proven ability to quickly adapt, problem solve and drive the right results using data
  • Quantitative and analytical experience – must have exceptional MS Excel skills
  • SQL, Database, queries, macros, tableau, power BI a strong asset
  • Self-motivated and strong entrepreneurial with a strong attitude towards getting things done
  • Real passion for food is an asset!!!

Let’s cut to the cheese, this is why you’ll love it here

  • Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  • Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
  • Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
  • Family Benefits – A parental leave top-up program for expectant parents.
  • Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
  • Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
  • Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
  • Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid ApproachAt HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.#LI-HYBRIDWorking ConditionsIt’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Senior Associate, Influencer Marketing – HelloFresh – Toronto, ON

Company: HelloFresh

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Apr 2025 04:48:57 GMT

Job description: Role: Sr. Associate, Influencer MarketingLocation: Toronto (Ca)We are seeking a highly motivated Senior Associate of Influencer Marketing to join our Performance Marketing team. This role is ideal for someone with experience in managing and scaling influencer programs, strong relationship management and negotiation skills, and a results-driven mindset. The Senior Associate will take a more strategic role in identifying and securing top influencer talent, optimizing performance-driven campaigns, and contributing to overall team growth. This position requires a strong business development mindset, data-driven decision-making, and cross-functional collaboration to drive impactful results.You will…Talent Sourcing & Relationship Management:

  • Proactively identify and onboard high-potential influencers, building a scalable and high-performing influencer portfolio.
  • Cultivate and manage strong relationships with influencers, agencies, and content creators, ensuring long-term partnerships.
  • Lead negotiation strategies to optimize influencer contracts and maximize ROI while securing favorable terms.
  • Mentor junior team members on best practices for outreach and relationship-building.

Campaign Strategy & Management:

  • Manage and scale influencer campaigns from inception to completion, both in-house and with agency partners.
  • Optimize product seeding initiatives, ensuring a strategic approach to engaging VIP influencers and brand advocates.
  • Develop data-driven campaign briefs that align influencer content with performance goals and brand messaging.
  • Implement and refine tracking mechanisms to measure and report on campaign effectiveness.
  • Identify areas for optimization, making strategic recommendations to improve influencer performance.

Execution & Prioritization:

  • Balance multiple influencer partnerships and campaign timelines, ensuring seamless execution and impactful results.
  • Collaborate with influencers to ensure high-quality, brand-aligned content that meets campaign objectives.
  • Address challenges proactively and apply a solution-oriented approach to improve processes.
  • Support testing and innovation in influencer marketing strategies to enhance efficiency and performance.

Data & Performance Analysis:

  • Analyze influencer performance data, drawing insights to improve future partnerships and campaign results.
  • Manage and optimize tracking codes, UTMs, and attribution models for more accurate performance analysis.
  • Develop detailed post-campaign reports with key learnings, takeaways, and data-driven recommendations.
  • Leverage insights to inform budget allocation and optimize spend on high-performing influencers.

Collaboration & Industry Insights:

  • Work closely with internal teams (paid media, content, CRM, analytics) to integrate influencer efforts into broader marketing strategies.
  • Stay on top of industry trends, social media algorithms, and evolving influencer marketing best practices.
  • Provide guidance and recommendations for scaling the influencer program, leveraging emerging trends and opportunities.

You have…

  • Bachelor’s degree in Marketing, Communications, Business, or a related field.
  • 3+ years of experience in influencer marketing, business development, or a related field, with a strong focus on pitching, relationship buidling and negotiation.
  • Demonstrated ability to identify, onboard, and manage influencer partnerships at scale.
  • Strong understanding of performance marketing metrics (CPM, CPV/CPS, CAC, incremental CAC, LTV, ROI) and their application to influencer marketing.
  • High proficiency in Excel and data analysis tools.
  • Excellent communication, persuasion, and interpersonal skills, with experience leading negotiations.
  • Familiarity with UTM tracking, performance analytics, and influencer marketing platforms (e.g., AspireIQ, CreatorIQ).
  • Knowledge of social media trends, content production, and emerging digital marketing practices, particularly in the wellness & food verticals.
  • A proactive, strategic mindset with a passion for scaling influencer marketing programs.

You’ll get…Box Discount – Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness – Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
Vacation & PTO – Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits – A parental leave top-up program for expectant parents.
Growth & Development – We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun – From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives – With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns – this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The company is looking for a Senior Associate of Influencer Marketing in Toronto, Canada, who will be responsible for managing and scaling influencer programs, building relationships with influencers, optimizing campaigns, and analyzing performance data. The ideal candidate will have a bachelor’s degree, 3+ years of experience in influencer marketing, strong negotiation skills, and knowledge of performance marketing metrics. The role offers benefits such as discounts on meal kits, health and wellness benefits, vacation time, and opportunities for career growth and development. Candidates should be aware that the role may involve exposure to common food allergens. The company reserves the right to adjust job responsibilities as needed.