Front Desk Supervisor – Residence Inn Orlando Lake Buena Vista – Orlando, FL

Company: Residence Inn Orlando Lake Buena Vista

Location: Orlando, FL

Expected salary:

Job date: Thu, 17 Jul 2025 22:45:57 GMT

Job description:

Job Description: Guest Services Representative

Company: Hersha Hospitality

Overview:
Join our dynamic team at Hersha Hospitality and play a vital role in delivering exceptional guest experiences through brand-specific marketing programs. As a Guest Services Representative, you will be the first point of contact for our guests, setting the tone for their stay from the moment they arrive.

Key Responsibilities:

  • Guest Engagement: Greet guests immediately upon arrival with a warm and welcoming demeanor. Ensure a positive first impression that reflects our brand values.

  • Registration Process: Efficiently register and assign guests to their accommodations, handling check-in and check-out procedures while ensuring compliance with brand standards.

  • Marketing Programs: Assist in executing brand-specific marketing programs aimed at enhancing guest engagement and promoting special offers or events.

  • Customer Service: Address guest inquiries, resolve issues, and provide information about hotel amenities and local attractions to ensure a memorable stay.

  • Communication: Maintain clear communication with team members and management to ensure smooth operations and exceptional guest service.

Qualifications:

  • Previous experience in hospitality or customer service is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Attention to detail and a commitment to guest satisfaction.

Why Join Us?
At Hersha Hospitality, we value our team members and their contributions to creating a welcoming environment. If you are passionate about hospitality and enjoy making a difference in guests’ experiences, we invite you to apply and be part of our team!

Front Desk Supervisor – Holiday Inn – Orlando, FL

Company: Holiday Inn

Location: Orlando, FL

Expected salary:

Job date: Wed, 18 Jun 2025 23:23:47 GMT

Job description:

Job Description: Marketing Coordinator at Hersha Hospitality

As a Marketing Coordinator with Hersha Hospitality, you will play a pivotal role in promoting our brand-specific marketing programs while ensuring exceptional guest experiences. Your primary duty will be to greet guests immediately upon their arrival, creating a welcoming atmosphere that reflects our commitment to hospitality. You’ll be responsible for registering and assigning guests to their accommodations, ensuring a smooth check-in process.

In addition to front-line duties, you will collaborate with the marketing team to develop and execute promotional campaigns that align with our brand identity. This includes crafting engaging content, managing social media platforms, and coordinating events that enhance our brand presence.

Key Responsibilities:

  • Warmly greet guests and ensure a friendly, welcoming experience from the moment they arrive.
  • Efficiently register guests, assign rooms, and provide information about hotel amenities and local attractions.
  • Collaborate with the marketing team to develop brand-specific campaigns that drive engagement and enhance guest loyalty.
  • Assist in managing social media content and digital marketing initiatives.
  • Coordinate promotional events and activities to boost brand visibility and community engagement.
  • Gather and analyze guest feedback to inform marketing strategies and improve overall guest satisfaction.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Experience in hospitality or marketing is a plus.
  • Proficient in digital marketing tools and social media platforms.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Join our dynamic team at Hersha Hospitality and contribute to delivering memorable experiences while promoting our exceptional brand.

Director of Sales – Holiday Inn – Orlando, FL

Company: Holiday Inn

Location: Orlando, FL

Expected salary:

Job date: Sat, 07 Jun 2025 00:09:56 GMT

Job description:

Job Title: Director of Sales

Overview:

We are seeking a dynamic and results-driven Director of Sales to lead our sales initiatives and drive revenue growth for our hotel. The successful candidate will develop and execute strategic sales plans that enhance our market presence and meet the needs of our clientele.

Key Responsibilities:

  • Strategic Sales Development: Create comprehensive sales strategies that align with the hotel’s overall business objectives and marketing plan to maximize revenue opportunities.

  • Revenue Goals Achievement: Successfully achieve annual hotel revenue targets as outlined in the annual budget, ensuring a consistent focus on profitability.

  • Direct Sales Engagement: Lead direct sales efforts by identifying potential clients, building relationships, and negotiating contracts to enhance occupancy rates and generate new business.

  • Collaboration with Marketing: Work closely with the marketing team to develop promotional campaigns that drive awareness, attract customers, and differentiate our offerings in the competitive landscape.

  • Performance Monitoring: Regularly analyze sales metrics and KPIs to assess effectiveness and implement adjustments as needed to ensure targets are consistently met.

  • Team Leadership: Lead and mentor the sales team, fostering a collaborative environment that encourages performance excellence and professional growth.

  • Market Analysis: Conduct ongoing market research to stay informed about industry trends, competitive landscape, and customer preferences to strategically position the hotel.

Qualifications:

  • Proven experience in sales leadership within the hospitality industry or a related field.
  • Strong understanding of sales strategies, market dynamics, and revenue management.
  • Excellent interpersonal and communication skills for building relationships with clients and team members.
  • Ability to analyze data and make informed decisions to drive sales performance.
  • Bachelor’s degree in Business, Marketing, Hospitality, or a related field preferred.

Join us in this exciting opportunity to shape our sales direction and contribute to our hotel’s success!

Food & Beverage Manager – Holiday Inn – Orlando, FL

Company: Holiday Inn

Location: Orlando, FL

Expected salary:

Job date: Sun, 25 May 2025 05:06:23 GMT

Job description:

Job Title: Equipment Maintenance Coordinator

Job Description:

We are looking for a highly organized and detail-oriented Equipment Maintenance Coordinator to ensure the optimal functioning of all operational equipment. This role requires a unique combination of technical expertise and interpersonal skills, as you will need to engage with diverse teams while demonstrating patience, tact, and diplomacy in all interactions.

Key Responsibilities:

  • Regularly inspect and maintain all equipment to ensure it is in working order, promptly addressing any issues that arise.
  • Collaborate with team members to facilitate timely repairs and maintenance, ensuring minimal disruption to operations.
  • Participate actively in marketing efforts by promoting equipment usage and showcasing successful projects, highlighting the value of our services.
  • Maintain accurate records of equipment maintenance and repairs, providing reports as needed to management.
  • Foster a positive work environment by effectively communicating with colleagues and responding to inquiries with patience and professionalism.

Qualifications:

  • Strong understanding of equipment maintenance and repair processes.
  • Excellent interpersonal skills, with the ability to communicate sensitively and diplomatically with team members and stakeholders.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with marketing principles and the ability to contribute to promotional efforts.

Join our team and play a pivotal role in maintaining our equipment while supporting our marketing initiatives in a collaborative and respectful atmosphere!

Front Desk Supervisor – Residence Inn Orlando Lake Buena Vista – Orlando, FL

Company: Residence Inn Orlando Lake Buena Vista

Location: Orlando, FL

Expected salary:

Job date: Fri, 09 May 2025 00:55:46 GMT

Job description:

Job Title: Front Desk Associate

Job Description:

Join Hersha Hospitality as a Front Desk Associate, where you will play a vital role in creating memorable experiences for our guests. In this position, you will implement brand-specific marketing programs while providing exceptional customer service.

Key Responsibilities:

  • Greet guests warmly upon arrival, ensuring a welcoming atmosphere.
  • Register and assign guests to their rooms, processing all necessary paperwork with accuracy.
  • Assist guests with inquiries, reservations, and any special requests, maintaining the brand standards of hospitality.
  • Collaborate with team members to ensure smooth operations and guest satisfaction.
  • Promote and implement marketing initiatives that enhance guest experiences and align with company goals.
  • Handle check-out procedures and process payments efficiently.
  • Support the front desk team in various administrative tasks as needed.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work in a fast-paced environment while maintaining a positive demeanor.
  • Previous experience in hospitality or customer service is preferred.

If you have a passion for hospitality and a commitment to excellence, we invite you to join our dynamic team and contribute to the Hersha Hospitality brand experience!

Front Desk Supervisor – Holiday Inn – Orlando, FL

Company: Holiday Inn

Location: Orlando, FL

Expected salary:

Job date: Fri, 20 Dec 2024 05:10:19 GMT

Job description: The Marketing Coordinator at Hersha Hospitality is responsible for overseeing and implementing brand-specific marketing programs. This role involves greeting guests upon arrival, registering them, and assigning accommodations. The Marketing Coordinator will work closely with the marketing team to promote the hotel’s services and offerings to potential guests. Strong communication and customer service skills are essential for this role, as the Marketing Coordinator will be interacting with guests on a daily basis. Additionally, attention to detail and a creative mindset are important to develop and execute successful marketing campaigns to drive business and increase brand awareness.

Front Desk Supervisor – Residence Inn Orlando Lake Buena Vista – Orlando, FL

Company: Residence Inn Orlando Lake Buena Vista

Location: Orlando, FL

Expected salary:

Job date: Wed, 06 Nov 2024 07:16:27 GMT

Job description: The Marketing Coordinator for Hersha Hospitality is responsible for overseeing and implementing brand-specific marketing programs to drive business and enhance the guest experience. This role involves greeting guests upon arrival, registering them, and assigning rooms, ensuring a seamless and positive check-in process. The Marketing Coordinator works closely with the marketing team to execute various campaigns, promotions, and events to attract and retain guests. Strong communication and customer service skills are required to engage with guests and promote the hotel’s brand image. This position is ideal for individuals with a passion for hospitality and a knack for creating memorable guest experiences.

Business Development Manager Food Service – Mission Inn Resort & Club – Orlando, FL

Company: Mission Inn Resort & Club

Location: Orlando, FL

Expected salary:

Job date: Thu, 19 Sep 2024 07:08:15 GMT

Job description: This position involves managing new and existing accounts, developing and implementing sales and marketing strategies, and optimizing profits for the company. The successful candidate will be responsible for aligning sales strategies with solutions, as well as having expertise in executing sales and marketing campaigns on social media platforms. This role requires a strong understanding of sales and marketing principles, excellent communication skills, and the ability to drive results.

Front Desk Supervisor – Holiday Inn – Orlando, FL

Company: Holiday Inn

Location: Orlando, FL

Expected salary:

Job date: Sat, 05 Oct 2024 03:17:15 GMT

Job description: This job involves working in the hospitality industry with a focus on marketing programs for Hersha Hospitality and their specific brands. The main responsibilities include welcoming guests upon arrival, registering them, and assigning rooms according to their preferences. The ideal candidate should have excellent customer service skills, be detail-oriented, and have a passion for promoting and maintaining the brand image through various marketing initiatives. This role requires a strong ability to multitask, communicate effectively with guests, and collaborate with team members to ensure a positive guest experience.

Hilton – Complex Director of Sales and Marketing – Hilton Toronto Airport Hotel and Hilton Garden Inn Toronto Airport – Toronto, ON – Mississauga, ON

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Company: Hilton

Location: Toronto, ON – Mississauga, ON

Job description: Join our team as the Complex Director of Sales and Marketing at two of Toronto’s premier airport properties: and . Situated minutes from Toronto Pearson International Airport, our hotels offer luxury, comfort, and exceptional service. At Hilton, a thriving team culture is crucial; you will foster a collaborative, innovative, and motivating environment, ensuring your team feels valued and inspired to achieve exceptional results. We seek a visionary leader with a proven track record in hospitality sales and marketing!As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.What will I be doing?The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a “predictive and prescriptive” approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.Strategy:· Produce your hotel’s Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support· Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves· Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient· Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share· Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective· Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies· Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets· Develop and execute departmental expense budget and forecasts· Develop and maintain detailed and real-time knowledge of all competitor and market activity· Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)Leadership:· Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies.· Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis.· Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools.· Responsible for recruiting and retention of all sales and marketing roles.· Lead, engage, and develop team members, including ongoing performance development and Career Development Plans· Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:o Group Saleso Business Transient Saleso Leisure Saleso Catering Saleso Marketing· Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goalsOwnership, Customer, and Stakeholder Relations:· Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)· In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)· Liaise with Hilton Worldwide Sales, regional support and brand teams· Build strong relationships with CVB, community influencers and 3rd party travel partners· High level of engagement with customers from all sales segments· Support of team’s high-impact site visits and pre-convention meetings· Support of sales managers sales travel into feeder marketsThe Benefits – Hilton is proud to have an award-winning workplace culture and benefits such as:

  • Full Health Insurance after 3 months
  • Uncapped Sales Incentive Plan
  • Career growth and development
  • Go Hilton travel discount program
  • Recognition and awards programs
  • Vacation
  • Complimentary parking and Lunch
  • RRSP available to invest after 1year

What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or call 1-844-217-AODA.
Hilton is seeking a Complex Director of Sales and Marketing for two premier airport properties in Toronto. The ideal candidate will be a visionary leader with a proven track record in hospitality sales and marketing. Responsibilities include overseeing commercial strategies, connecting strategy and business processes, and facilitating the delivery of the Americas Commercial Operating Model. The role involves developing and deploying creative and impactful business strategies for the hotels. The benefits of working at Hilton include a full health insurance, uncapped sales incentive plan, career growth opportunities, and more. Hilton is committed to providing exceptional guest experiences and ensuring accessibility for all guests.
Title: Front Desk Receptionist

Location: Vancouver, British Columbia

Job Type: Full-time, Permanent

Salary: $16.00 to $18.00 /hour

Summary:

We are seeking a skilled Front Desk Receptionist to join our team at a dynamic and growing company in Vancouver, BC. The ideal candidate will have a friendly and professional demeanor, excellent communication and organizational skills, and the ability to create a positive first impression for our clients and visitors.

Responsibilities:

1. Greet clients and visitors with a warm and welcoming attitude
2. Answer and direct incoming calls and emails in a professional manner
3. Maintain a neat and tidy reception area
4. Schedule appointments and assist with administrative tasks as needed
5. Provide basic office support to various departments
6. Handle incoming and outgoing mail and packages
7. Assist with any other duties as assigned by management

Qualifications:

1. Previous experience in a receptionist or customer service role preferred
2. Proficient with Microsoft Office Suite and basic office equipment
3. Excellent verbal and written communication skills
4. Strong organizational and multitasking abilities
5. Ability to work effectively in a fast-paced environment
6. A positive attitude and willingness to learn and grow within the company

If you are a professional and personable individual with a passion for customer service, we would love to hear from you. Please apply with your resume and cover letter to be considered for this exciting opportunity.

Expected salary:

Job date: Fri, 31 May 2024 23:45:27 GMT