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Company: BMO Financial Group
Location: Toronto, ON
Job description: Application Deadline: 03/03/2024
Address: 100 King Street West
Job Family Group: Business Management
As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.
Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.
Interested in learning more about our campus program? Stay up-to-date with BMO Campus Recruitment by following us on Instagram @BMO_on_Campus and joining our LinkedIn group BMO Campus Recruiting & Early Talent.
Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available at
To apply for this opportunity, please submit your cover letter, resume and an unofficial copy of your academic transcript. By applying for this general posting, you will be considered for a number of different student opportunities across multiple locations. If you are selected to move forward, you will be provided additional information.
Supports an assigned senior leader in executing strategic priorities for the business/group. Gathers and integrates information to promote the effective and profitable operation of the business/group and enhances the Bank’s profile in the marketplace. Works with stakeholders to interpret financial and business results, understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the effective management of risk, including operational and compliance risk and management of the attestation/reporting process specific to the business. Provides strategic counsel on community/industry events and directs and coordinates the logistics of these events. Supports the development of effective, consistent communications for the business/group senior leader and for the leadership team.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business/group on implementation of solutions.
- Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Conducts independent review, analysis, and resolution of strategic issues.
- Monitors and tracks performance, and addresses any issues.
- Designs and produces regular and ad-hoc reports, and dashboards.
- Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
- Builds effective relationships with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Acts as the primary point of contact for service / customer complaint escalations managing the process and communication and following up to ensure customer satisfaction and optimizing overall customer experience.
- Ensures the effective planning and control of unit operating expenses in accordance with business forecasts to ensure spending is maintained within budget.
- Coordinates budgets and reporting to track actual results vs. budget.
- Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
- Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.
Qualifications: * Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills – In-depth.
- Collaboration & team skills – In-depth.
- Analytical and problem solving skills – In-depth.
- Influence skills – In-depth.
Compensation and Benefits: $44,500.00 – $82,500.00
Pay Type: Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
BMO is offering co-op/internship opportunities in Business Management at their campus program. Students will have the chance to gain skills, be part of various programs, and contribute to the team. The role involves supporting strategic priorities, analyzing data, and building relationships with stakeholders. The compensation for the position ranges from $44,500 to $82,500. BMO offers a comprehensive benefits package and is committed to creating an inclusive workplace. Applicants must submit a cover letter, resume, and academic transcript for consideration. The application deadline is 03/03/2024.
Job Title: Customer Service Representative
Location: Vancouver, BC
Salary: $18 – $20 per hour
Job Type: Full-time, Permanent
Job Description:
We are seeking a Customer Service Representative to join our team in Vancouver, BC. The successful candidate will be responsible for providing exceptional customer service to clients, answering inquiries, resolving customer issues, and maintaining accurate records of customer interactions.
Responsibilities:
– Respond to customer inquiries via phone, email, and in-person
– Provide product information and pricing to clients
– Process orders and follow up on order status
– Investigate and resolve customer complaints
– Maintain accurate records of customer interactions
– Help customers with product returns or exchanges
– Collaborate with other team members to ensure customer satisfaction
Requirements:
– Previous customer service experience is preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficiency in Microsoft Office Suite
– Ability to work in a fast-paced environment and prioritize tasks
– High school diploma or equivalent
If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team in Vancouver, BC.
Expected salary: $44500 – 82500 per year
Job date: Tue, 27 Feb 2024 23:36:00 GMT
