Client Success and Support Manager – Kalamuna – Toronto, ON

Company: Kalamuna

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Dec 2024 23:57:44 GMT

Job description: You are equal parts best pal and air traffic controller.What You’ll DoThe Support Manager’s primary responsibility is to ensure customer success through the smooth delivery of client support work with a commitment to quality, timeliness, and personable communication. More than a traffic controller, you will hold a collaborative view towards managing and anticipating client priorities and engaging the team to meet them. You’ll help scope and estimate tasks, leaning on other SMEs as appropriate, complete site audits, and have the ability to perform some content entry and site building tasks. Our true measurement of success is the value we create for our clients, and that means proactively advancing optimizations, catching bugs before they are reported, and otherwise offering strategic advice with a growth mindset that helps our client partners engage with their audiences, and change their corner of the world. This role reports to our Director of Projects.This is a short term, 3-month appointment at 30 hours/week.Responsibilities:

  • Onboard projects we deliver or inherit into our support practice
  • Act as or with account managers to ensure customer satisfaction is high through appropriate response times, and clear communication
  • Generate ideas with the team grow and deepen existing client relationships
  • Work with Sales and Marketing to help frame the value proposition of support to prospective clients and the public
  • Jointly help formulate support services offerings
  • Manage the flow and prioritization of support work in JIRA, assigning and escalating tickets
  • Keep abreast of major code changes for popular modules and libraries
  • Develop and maintain processes to perform timely security updates
  • Facilitate moves from patched to version releases of modules when they become available
  • Manage releases and oversee deployments
  • Lead a process of continuous improvement of QA practices within Support aligned with Agency best practices
  • Work with the team and client to actively build the support backlog
  • Refine issues so they are actionable by detailing requirements, defining success, QA steps, and if appropriate, suggesting implementation direction
  • Work with Project Managers to coordinate mini-sprints to optimize work delivery for mid-size support clients
  • Coordinate and conduct rotating audits on a monthly, quarterly, semi-annual basis depending on service level
  • Conduct trainings and client-facing documentation
  • Contribute to and maintain internal documentation on Support practices and resources, including Project Briefs
  • Work with project operations to ensure we have sufficient development, strategy, and design resources to manage support work
  • Coordinate on-call support providers who operate outside our service hours to operate independently, while remaining aligned with our culture of service and communication style

Qualifications:

  • Ability to translate client requests into an actionable development tickets
  • Experience working with development teams to confirm and revise estimates
  • Site health monitoring experience such as New Relic, Sentry, Pingdom etc
  • Active in the Drupal and/or WordPress community, or other open-source projects
  • Familiarity with collaborative development tools such as Git
  • Past web agency experience
  • Experience with agile development methodologies like Scrum and Kanban
  • Familiarity with UX design for the web
  • Experience in Drupal 7, 8, 9, 10
  • Experience with WordPress
  • Knowledge of accessibility standards and best practices

Bonus points if you know about

  • Core web technologies (PHP, HTML, CSS, and JS)
  • LAMP stack server architectures; AWS experience is a plus
  • Drupal’s top contributed modules.
  • DevOPS and CI experience such as: CircleCI, GitHub actions, Jenkins
  • Strong experience with the Linux command line, including Drush

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR

The Support Manager is responsible for ensuring customer success through client support work by managing and prioritizing tasks, engaging the team, and offering strategic advice. This role involves onboarding projects, managing client relationships, coordinating support work, and maintaining internal documentation. The ideal candidate should have experience with development teams, site health monitoring, web agency experience, agile development methodologies, UX design, Drupal, WordPress, accessibility standards, and core web technologies. The Support Manager will work with a civic spirit to help socially impactful institutions and must be committed to diversity and inclusion. Kalamuna offers various benefits and a commitment to continued development and excellence.

Director of Business Development – Kalamuna – Toronto, ON

Company: Kalamuna

Location: Toronto, ON

Expected salary: $95000 – 110000 per year

Job date: Sun, 13 Oct 2024 07:39:24 GMT

Job description: Tell compelling stories and drive meaningful impact—join us as a Sales Leader.You’ll leverage your experience in the educational, government, and nonprofit sectors to develop and maintain relationships with mission-driven organizations in need of digital transformation. As a trustworthy and authentic storyteller you will help lead prospects to choose Kalamuna’s solutions in web strategy, design, and development. Your written and verbal communication skills will articulate our value proposition and build meaningful client relationships and drive new business.Kalamuna is a well-established, dynamic 30-person digital agency with clients across the US and Canada. You’ll work closely with Leadership and report to the CEO, collaborating directly with the accounts team and subject matter experts to deliver successful delivery of pitches and proposals. As a collaborative sales leader, your focus will be growth-focused, with an aptitude to translate market insights into strategic, actionable recommendations to grow the business.Targeted salary range of $95,000-$110,000 with an 80/20 base-to-bonus split, plus additional commission.Candidates for this full-time (40h/wk) remote position must reside in the US or Canada. If you’re a recruiter or agency, please don’t contact us.What You’ll Do

  • Develop and execute strategic sales plans to meet company growth targets
  • Work with marketing to develop effective sales materials and campaigns
  • Drive new business and outreach initiatives, seeking out and nurturing new client partnerships
  • Ensure effective lead generation and qualification across all lead sources for optimal pipeline size, quality, value, and appropriate fit
  • Conduct discovery calls, present proposals, and negotiate contracts
  • Own and optimize efficient processes for the creation of estimates, proposals, and presentations
  • Help formulate productized service offerings and lines of business, and help account managers deploy them
  • Build and maintain relationships with new and existing clients to foster long-term partnerships
  • Represent Kalamuna at industry events, conferences, and networking opportunities
  • Maintain an accurate and up-to-date sales pipeline in Hubspot and maintain data that promotes timely reporting and informs decision-making
  • Grow and manage the sales team’s activities and workstreams

Qualifications

  • 5+ years of experience in a sales leadership role where selling services in an agency setting was your primary focus
  • Proven track record of B2B sales success and negotiation, especially within mission-driven organizations in our key sectors, such as education, government, and nonprofit
  • Experience writing winning RFP responses for large institutional client opportunities
  • Strong understanding of web design, UX, and open-source platforms like Drupal and WordPress
  • Excellent communication and presentation skills with the ability to tailor messages to different audiences
  • Proven experience understanding customer needs, pain points, and using a consultative approach to sales
  • Experience managing leads and a sales pipeline and maintaining a tidy CRM
  • Technical savviness and the ability to suggest and integrate new software tools and processes to facilitate sales operations
  • Experience using leading AI tools (like ChatGPT) to streamline and improve efficiency of reviewing documents, producing sales materials, and automating workflows
  • Ability to work independently and collaboratively in a distributed team

Bonus Points

  • Technical curiosity or familiarity with web development processes
  • Understanding the products and services of platforms like Acquia, Pantheon, Platform.sh, or WPEngine
  • Proficiency in French or other languages
  • Familiarity with the broader software ecosystems like CRMs, donation pages, marketing automation, personalization technologies, analytics, etc
  • Passion for open-source technology and digital accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR

Kalamuna is seeking a Sales Leader with experience in the educational, government, and nonprofit sectors to drive digital transformation for mission-driven organizations. The Sales Leader will develop relationships, lead prospects to choose Kalamuna’s solutions, and drive new business. Responsibilities include strategic sales planning, lead generation, negotiating contracts, and maintaining client relationships. Qualifications include experience in agency sales, B2B sales success, and familiarity with web design and open-source platforms. Kalamuna values diversity and offers benefits such as paid leave, health insurance, and retirement funds. Recruiters and agencies are asked not to contact Kalamuna.

Director of Business Development – Kalamuna – Toronto, ON

Company: Kalamuna

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Oct 2024 02:30:26 GMT

Job description: Tell compelling stories and drive meaningful impact—join us as a Sales Leader.You’ll leverage your experience in the educational, government, and nonprofit sectors to develop and maintain relationships with mission-driven organizations in need of digital transformation. As a trustworthy and authentic storyteller you will help lead prospects to choose Kalamuna’s solutions in web strategy, design, and development. Your written and verbal communication skills will articulate our value proposition and build meaningful client relationships and drive new business.Kalamuna is a well-established, dynamic 30-person digital agency with clients across the US and Canada. You’ll work closely with Leadership and report to the CEO, collaborating directly with the accounts team and subject matter experts to deliver successful delivery of pitches and proposals. As a collaborative sales leader, your focus will be growth-focused, with an aptitude to translate market insights into strategic, actionable recommendations to grow the business.This position has an 80-20 salary-to-bonus compensation plan, plus commission.Candidates for this full-time (40h/wk) remote position must reside in the US or Canada. If you’re a recruiter or agency, please don’t contact us.What You’ll Do

  • Develop and execute strategic sales plans to meet company growth targets
  • Work with marketing to develop effective sales materials and campaigns
  • Drive new business and outreach initiatives, seeking out and nurturing new client partnerships
  • Ensure effective lead generation and qualification across all lead sources for optimal pipeline size, quality, value, and appropriate fit
  • Conduct discovery calls, present proposals, and negotiate contracts
  • Own and optimize efficient processes for the creation of estimates, proposals, and presentations
  • Help formulate productized service offerings and lines of business, and help account managers deploy them
  • Build and maintain relationships with new and existing clients to foster long-term partnerships
  • Represent Kalamuna at industry events, conferences, and networking opportunities
  • Maintain an accurate and up-to-date sales pipeline in Hubspot and maintain data that promotes timely reporting and informs decision-making
  • Grow and manage the sales team’s activities and workstreams

Qualifications

  • 5+ years of experience in a sales leadership role where selling services in an agency setting was your primary focus
  • Proven track record of B2B sales success and negotiation, especially within mission-driven organizations in our key sectors, such as education, government, and nonprofit
  • Experience writing winning RFP responses for large institutional client opportunities
  • Strong understanding of web design, UX, and open-source platforms like Drupal and WordPress
  • Excellent communication and presentation skills with the ability to tailor messages to different audiences
  • Proven experience understanding customer needs, pain points, and using a consultative approach to sales
  • Experience managing leads and a sales pipeline and maintaining a tidy CRM
  • Technical savviness and the ability to suggest and integrate new software tools and processes to facilitate sales operations
  • Experience using leading AI tools (like ChatGPT) to streamline and improve efficiency of reviewing documents, producing sales materials, and automating workflows
  • Ability to work independently and collaboratively in a distributed team

Bonus Points

  • Technical curiosity or familiarity with web development processes
  • Understanding the products and services of platforms like Acquia, Pantheon, Platform.sh, or WPEngine
  • Proficiency in French or other languages
  • Familiarity with the broader software ecosystems like CRMs, donation pages, marketing automation, personalization technologies, analytics, etc
  • Passion for open-source technology and digital accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR

Kalamuna is seeking a Sales Leader with experience in the educational, government, and nonprofit sectors to drive digital transformation for mission-driven organizations. The role involves developing and executing strategic sales plans, working with marketing on sales materials and campaigns, driving new business initiatives, and maintaining client relationships. The ideal candidate will have experience in B2B sales, strong communication skills, and a technical understanding of web design and open-source platforms. Kalamuna is committed to diversity and welcomes applications from underrepresented communities. The company offers benefits such as paid holidays, PTO, health insurance, and flexibility in work hours.

Business Development Manager – Kalamuna – Toronto, ON

Company: Kalamuna

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Sep 2024 22:38:31 GMT

Job description: Tell compelling stories and drive meaningful impact—join us as a Sales Leader.You’ll leverage your experience in the educational, government, and nonprofit sectors to develop and maintain relationships with mission-driven organizations in need of digital transformation. As a trustworthy and authentic storyteller you will help lead prospects to choose Kalamuna’s solutions in web strategy, design, and development. Your written and verbal communication skills will articulate our value proposition and build meaningful client relationships and drive new business.Kalamuna is a well-established, dynamic 30-person digital agency with clients across the US and Canada. You’ll work closely with Leadership and report to the CEO, collaborating directly with the accounts team and subject matter experts to deliver successful delivery of pitches and proposals. As a collaborative sales leader, your focus will be growth-focused, with an aptitude to translate market insights into strategic, actionable recommendations to grow the business.This position has an 80-20 salary-to-bonus compensation plan, plus commission.Candidates for this full-time (40h/wk) remote position must reside in the US or Canada. If you’re a recruiter or agency, please don’t contact us.What You’ll Do

  • Develop and execute strategic sales plans to meet company growth targets
  • Work with marketing to develop effective sales materials and campaigns
  • Drive new business and outreach initiatives, seeking out and nurturing new client partnerships
  • Ensure effective lead generation and qualification across all lead sources for optimal pipeline size, quality, value, and appropriate fit
  • Conduct discovery calls, present proposals, and negotiate contracts
  • Own and optimize efficient processes for the creation of estimates, proposals, and presentations
  • Help formulate productized service offerings and lines of business, and help account managers deploy them
  • Build and maintain relationships with new and existing clients to foster long-term partnerships
  • Represent Kalamuna at industry events, conferences, and networking opportunities
  • Maintain an accurate and up-to-date sales pipeline in Hubspot and maintain data that promotes timely reporting and informs decision-making
  • Grow and manage the sales team’s activities and workstreams

Qualifications

  • 5+ years of experience in a sales leadership role where selling services in an agency setting was your primary focus
  • Proven track record of B2B sales success and negotiation, especially within mission-driven organizations in our key sectors, such as education, government, and nonprofit
  • Experience writing winning RFP responses for large institutional client opportunities
  • Strong understanding of web design, UX, and open-source platforms like Drupal and WordPress
  • Excellent communication and presentation skills with the ability to tailor messages to different audiences
  • Proven experience understanding customer needs, pain points, and using a consultative approach to sales
  • Experience managing leads and a sales pipeline and maintaining a tidy CRM
  • Technical savviness and the ability to suggest and integrate new software tools and processes to facilitate sales operations
  • Experience using leading AI tools (like ChatGPT) to streamline and improve efficiency of reviewing documents, producing sales materials, and automating workflows
  • Ability to work independently and collaboratively in a distributed team

Bonus Points

  • Technical curiosity or familiarity with web development processes
  • Understanding the products and services of platforms like Acquia, Pantheon, Platform.sh, or WPEngine
  • Proficiency in French or other languages
  • Familiarity with the broader software ecosystems like CRMs, donation pages, marketing automation, personalization technologies, analytics, etc
  • Passion for open-source technology and digital accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR

Kalamuna is seeking a Sales Leader with experience in the educational, government, and nonprofit sectors to drive meaningful impact. The role involves developing and maintaining relationships with mission-driven organizations in need of digital transformation. Responsibilities include strategic sales planning, driving new business, and representing Kalamuna at industry events. Qualifications include 5+ years of sales leadership experience, strong communication skills, and a track record of B2B sales success. The company values diversity and welcomes applications from underrepresented communities. The position offers a competitive salary-to-bonus compensation plan and benefits.

Senior Manager of Business Development – Kalamuna – Toronto, ON

Company: Kalamuna

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Sep 2024 02:35:36 GMT

Job description: Tell compelling stories and drive meaningful impact—join us as a Sales Leader.You’ll leverage your experience in the educational, government, and nonprofit sectors to develop and maintain relationships with mission-driven organizations in need of digital transformation. As a trustworthy and authentic storyteller you will help lead prospects to choose Kalamuna’s solutions in web strategy, design, and development. Your written and verbal communication skills will articulate our value proposition and build meaningful client relationships and drive new business.Kalamuna is a well-established, dynamic 30-person digital agency with clients across the US and Canada. You’ll work closely with Leadership and report to the CEO, collaborating directly with the accounts team and subject matter experts to deliver successful delivery of pitches and proposals. As a collaborative sales leader, your focus will be growth-focused, with an aptitude to translate market insights into strategic, actionable recommendations to grow the business.This position has an 80-20 salary-to-bonus compensation plan, plus commission.Candidates for this full-time (40h/wk) remote position must reside in the US or Canada. If you’re a recruiter or agency, please don’t contact us.What You’ll Do

  • Develop and execute strategic sales plans to meet company growth targets
  • Work with marketing to develop effective sales materials and campaigns
  • Drive new business and outreach initiatives, seeking out and nurturing new client partnerships
  • Ensure effective lead generation and qualification across all lead sources for optimal pipeline size, quality, value, and appropriate fit
  • Conduct discovery calls, present proposals, and negotiate contracts
  • Own and optimize efficient processes for the creation of estimates, proposals, and presentations
  • Help formulate productized service offerings and lines of business, and help account managers deploy them
  • Build and maintain relationships with new and existing clients to foster long-term partnerships
  • Represent Kalamuna at industry events, conferences, and networking opportunities
  • Maintain an accurate and up-to-date sales pipeline in Hubspot and maintain data that promotes timely reporting and informs decision-making
  • Grow and manage the sales team’s activities and workstreams

Qualifications

  • 5+ years of experience in a sales leadership role where selling services in an agency setting was your primary focus
  • Proven track record of B2B sales success and negotiation, especially within mission-driven organizations in our key sectors, such as education, government, and nonprofit
  • Experience writing winning RFP responses for large institutional client opportunities
  • Strong understanding of web design, UX, and open-source platforms like Drupal and WordPress
  • Excellent communication and presentation skills with the ability to tailor messages to different audiences
  • Proven experience understanding customer needs, pain points, and using a consultative approach to sales
  • Experience managing leads and a sales pipeline and maintaining a tidy CRM
  • Technical savviness and the ability to suggest and integrate new software tools and processes to facilitate sales operations
  • Experience using leading AI tools (like ChatGPT) to streamline and improve efficiency of reviewing documents, producing sales materials, and automating workflows
  • Ability to work independently and collaboratively in a distributed team

Bonus Points

  • Technical curiosity or familiarity with web development processes
  • Understanding the products and services of platforms like Acquia, Pantheon, Platform.sh, or WPEngine
  • Proficiency in French or other languages
  • Familiarity with the broader software ecosystems like CRMs, donation pages, marketing automation, personalization technologies, analytics, etc
  • Passion for open-source technology and digital accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accommodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all underrepresented communities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR

Kalamuna is hiring a Sales Leader with experience in the educational, government, and nonprofit sectors to develop and maintain relationships with mission-driven organizations in need of digital transformation. The role involves driving new business, presenting proposals, and negotiating contracts. The ideal candidate will have 5+ years of sales leadership experience in an agency setting, with a proven track record of B2B sales success. Kalamuna is committed to diversity and welcomes applicants from all backgrounds.

Kalamuna – Digital Project Manager – Toronto, ON

https://logoimg.careerjet.net/ca7eb0b61aaff6a8bbd77817347636b8_mobile.png


Company: Kalamuna

Location: Toronto, ON

Job description: Digital Project ManagerBreak it down. Build it up.You didn’t just organize Halloween candy by color, size, and overall brand sentiment — you convinced your friends to adopt your organizational schema. Today, you bring your big-picture thinking, and talents to the internet.Kalamuna is seeking an agile project manager to lead and manage both website redesigns and retainer-based, strategic growth programs for mission-driven organizations. You should be familiar with content management systems (CMS), as most of our projects are in Drupal or WordPress, though not exclusively. We work in enterprise ecosystems and run sophisticated research and development projects too.From Discovery to Design, and right through to Implementation and Post-launch you’ll balance schedule, scope, and budget. You’ll be the connector between and across our cross-functional teams, and with our client partners and internally. You’ll also play a hand in planning team assignments across the organization that promote work-life balance, and work closely with other account and project managers to continue building a sustainable practice.Candidates for this full-time (32-40h/wk) remote position must reside in the US or Canada. We are open to considering the right candidate at ~20/wk initially, leading into full-time. If you’re a recruiter or agency, please don’t contact us.Qualifications

  • 2+ years of Agency experience with a proven track record managing CMS projects
  • 3+ years of agile experience, including scrum and kanban
  • Eager to work in a distributed team
  • Ability to manage concurrent emerging needs balanced against higher level priorities
  • Proficiency with Jira + comfort with its reporting capabilities
  • Understanding of content strategy, user experience, and development roles + relationships
  • Experience working with developers, designers, and clients
  • Ability to facilitate estimation practices, and measure progress against them
  • Experience owning project budget and accuracy of project hours for accurate client billing
  • Exceptional people skills
  • Clear, concise communication
  • Experience writing actionable tickets
  • Comfortable producing documentation for internal teams and client stakeholders
  • Ability to recognize changes in scope and act accordingly
  • Thorough attention to detail in providing User Acceptance Testing and Quality Assurance support

Bonus points

  • Advanced JIRA/Confluence management
  • Internal program management experience
  • Higher education and/or government experience
  • Account management experience
  • Public speaking, writing, and community engagement
  • Analytics and Digital Marketing Strategy experience
  • Experience in Digital Accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, GreenBiz, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accomodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all minorities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR
Kalamuna is looking for a digital project manager with agency experience to lead website redesigns and growth programs for mission-driven organizations. The ideal candidate should have experience with CMS projects, agile methodologies, Jira, and client management. Bonus points for experience in digital marketing, accessibility, program management, and account management. Kalamuna values diversity and offers a range of benefits including paid holidays, PTO, health insurance, and retirement funds. They are committed to promoting diversity and inclusion in their hiring practices. Recruiters and agencies are asked not to contact them.
Job Description

We are currently seeking a skilled and experienced Data Scientist to join our team. The ideal candidate will have a strong background in data analysis, statistics, and machine learning. The Data Scientist will be responsible for analyzing complex data sets to extract insights and drive informed business decisions.

Key Responsibilities:
– Manipulate and analyze large data sets using statistical and machine learning techniques
– Develop predictive models to support business decision-making
– Collaborate with cross-functional teams to implement data-driven solutions
– Communicate complex findings and insights to key stakeholders in a clear and concise manner
– Stay up-to-date on the latest trends and technologies in data science

Qualifications:
– Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, or Data Science
– Proficiency in programming languages such as Python, R, or SQL
– Strong analytical and problem-solving skills
– Experience with statistical and machine learning techniques
– Excellent communication and presentation skills

If you are passionate about data science and want to work in a dynamic and collaborative environment, we’d love to hear from you. Apply now to join our team as a Data Scientist.

Expected salary:

Job date: Fri, 26 Jul 2024 22:41:22 GMT

Kalamuna – Digital Project Manager – Toronto, ON

https://logoimg.careerjet.net/ca7eb0b61aaff6a8bbd77817347636b8_mobile.png


Company: Kalamuna

Location: Toronto, ON

Job description: Digital Project ManagerBreak it down. Build it up.You didn’t just organize Halloween candy by color, size, and overall brand sentiment — you convinced your friends to adopt your organizational schema. Today, you bring your big-picture thinking, and talents to the internet.Kalamuna is seeking an agile project manager to lead and manage both website redesigns and retainer-based, strategic growth programs for mission-driven organizations. You should be familiar with content management systems (CMS), as most of our projects are in Drupal or WordPress, though not exclusively. We work in enterprise ecosystems and run sophisticated research and development projects too.From Discovery to Design, and right through to Implementation and Post-launch you’ll balance schedule, scope, and budget. You’ll be the connector between and across our cross-functional teams, and with our client partners and internally. You’ll also play a hand in planning team assignments across the organization that promote work-life balance, and work closely with other account and project managers to continue building a sustainable practice.Candidates for this full-time (32-40h/wk) remote position must reside in the US or Canada. We are open to considering the right candidate at ~20/wk initially, leading into full-time. If you’re a recruiter or agency, please don’t contact us.Qualifications

  • 2+ years of Agency experience with a proven track record managing CMS projects
  • 3+ years of agile experience, including scrum and kanban
  • Eager to work in a distributed team
  • Ability to manage concurrent emerging needs balanced against higher level priorities
  • Proficiency with Jira + comfort with its reporting capabilities
  • Understanding of content strategy, user experience, and development roles + relationships
  • Experience working with developers, designers, and clients
  • Ability to facilitate estimation practices, and measure progress against them
  • Experience owning project budget and accuracy of project hours for accurate client billing
  • Exceptional people skills
  • Clear, concise communication
  • Experience writing actionable tickets
  • Comfortable producing documentation for internal teams and client stakeholders
  • Ability to recognize changes in scope and act accordingly
  • Thorough attention to detail in providing User Acceptance Testing and Quality Assurance support

Bonus points

  • Advanced JIRA/Confluence management
  • Internal program management experience
  • Higher education and/or government experience
  • Account management experience
  • Public speaking, writing, and community engagement
  • Analytics and Digital Marketing Strategy experience
  • Experience in Digital Accessibility

Working With UsPeople are at the ♥ of everything we do.Kalamuna is driven by a civic spirit to help socially impactful institutions, nonprofits, and governments better communicate with constituents and do right by the people they serve. We bring digital communications to life for organizations as varied as Fair Trade USA, GreenBiz, the American Foundation for the Blind, the Environmental Defence Fund, the Smithsonian, UC Berkeley, Stanford, and the Fine Arts Museums of San Francisco.Kalamuna’s mission is to empower our clients with the research, strategy, design, and technology that will transform their organizations to better serve the needs of their audiences and communities. Kalamuna aligns itself in this manner to make each of our client’s missions our mission. We seek to be impactful, not only for our clients and partners but for the social good of our communities.We’re committed to your excellence and continued development; we’re in this together. Kalamuna offers many benefits, including paid holidays, PTO, paid bereavement leave, parental leave, health insurance, long and short-term disability, a continued learning & travel stipend, an equipment fund, and retirement funds with 3% match. We offer flexibility in work hours and accomodations. When pandemic-free, we organize company-wide gatherings like team building workshops, conferencing, and additional fun.We’re looking for individuals with a broad range of interests and experiences to be their authentic selves. Your story, your passion is what interests us most. Meet some of our team at .Commitment to DiversityKalamuna is committed to eradicating institutional discrimination and bias and to uplifting the lived experiences of all minorities.As such, Kalamuna welcomes applications from all backgrounds, particularly from people of color; women; LGBTQ2S+ people; immigrants or refugees; people who are differently-abled; and people from low- or moderate-income backgrounds. Kalamuna is an equal opportunity, affirmative action employer and does not discriminate in its employment decisions on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, disability status, veteran status, military obligations, marital status and policy party affiliation, or on any other basis that complies with applicable laws.If you’re a recruiter or agency, please don’t contact us. No exceptions.Powered by JazzHR
Kalamuna is looking for an agile project manager with agency experience to lead website redesigns and growth programs for mission-driven organizations. The role involves balancing schedule, scope, and budget, working with cross-functional teams and clients, and supporting team assignments. Qualifications include CMS project management experience, agile skills, Jira proficiency, and clear communication. Bonus points for advanced JIRA/Confluence skills and experience in digital marketing strategy or accessibility. Kalamuna values diversity and offers benefits including paid holidays, PTO, and continued learning opportunities. They are committed to promoting diversity and do not discriminate in employment decisions.
Marketing Coordinator

Location: Calgary, AB

Salary: $20.00 to $25.00 / hour (To be negotiated)

Vacancies: 1 vacancy

Terms of employment: Permanent, Part time leading to full time

Employment conditions: Day, Evening, Weekend

Job requirements
Languages
English Education
Secondary (high) school graduation certificate Experience
1 year to less than 2 years Specific Skills
Prepare and/or deliver educational, publicity and information programs, materials and sessions Manage social media strategies, including posting and monitoring for Calgary search Serve as the digital marketing lead, working cross-functionally to develop and distribute marketing assets that engage target audiences to deliver our message Manage workflow tracking and optimization through project management platforms Maintain client services with sales strategies Provide inventory control and management Work under pressure; Attention to detail; Tight deadlines; Ability to multitask Business Equipment and Computer Applications
MS Excel; MS PowerPoint; MS Word; MS Outlook; MS Windows; MS Office; Adobe Illustrator; Adobe Photoshop; InDesign; Adobe Pagemaker Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Organized; Ability to multitask; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication
Employer
Insight Marketing Ltd.

Expected salary:

Job date: Sat, 20 Jul 2024 04:38:07 GMT