Live Nation Entertainment – Field Operations Specialist – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Apr 2025 04:28:39 GMT

Job description: Job Summary:JOB DESCRIPTION – FESTIVAL OPERATIONS SPECIALISTLocation: CanadaDivision: Ticketmaster CanadaLine Manager: Sr. Manager – Festival OperationsContract Terms: Full-Time, PermanentTHE TEAMWe’re fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else!), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.THE JOBWorking primarily with the Front Gate ticketing system, this position delivers operational services and support to Ticketmaster’s festival business clients (venues and promoters). The Festival Operations Specialist (FOS) is responsible for coordinating and executing the ticketing needs of festival operations in collaboration with multiple departments and clients. This role includes significant client facing components as well as a requirement for a very strong technical understanding of our products and equipment. Responsibilities will also include developing and maintaining excellent client relationships, and day to day operational support.WHAT YOU WILL BE DOINGClient ServiceProvide direct support for Festival clients through consultation on product configuration, usage and best practices;Understand client organization’s long-term business goals and recommend appropriate system and product solutions;Oversee the building, maintaining and management on all client event tickets;Schedule and maintain regular client calls and in person meetings;Advise and assist with client reporting;Facilitate optimal product usage through suggested business process improvements and advanced training;Maintain advanced overall knowledge of all Ticketmaster products;Operational SupportInstall, support and deploy various equipment and services at festival locations;Provide best practices, training and support of client event and box office needs where required;Oversee a TM staffed Box Office team where required;Maintain maximum site efficiencies through collaboration with other on-site teams and third-party providers;Ensure timely and accurate reporting on live event statistics and access control;Maintain inventory and upkeep of technology assetsProblem ResolutionUse troubleshooting techniques and tools to identify the root cause of issues;Research client/customer complaints about service levels;Work with National/Central support groups to expedite problem resolution;Troubleshoot software and hardware issues;Coordinate networking issues;Balance Audits/Settlement issues;Work with Customer Service for events with problems and/or special circumstances;WHAT YOU NEED TO KNOW (TECHNICAL SKILLS)3+ years festival, ticketing or other related experienceBilingualism (written and oral); English and French is strong assetExperience with Ticketmaster software and hardware is preferredStrong computer skills, especially MS Word and ExcelDemonstrated organizational and critical thinking skills, paired with a keen attention to detailAble to successfully manage multiple and competing priorities in a time sensitive environmentAutonomous and able to work under minimal supervisionReliable, adaptable and team-orientedMust be able to meet the physical and technical demands of remote festival locations with little to no infrastructureMust be able to lift and carry up to 25 pounds unassisted, and able to push and pull rolling carts and cases weighing up to 100 pounds unassistedMust be able to show flexibility in schedule and location to accommodate festivals (work multiple days in a row beyond a standard work week, or shift lengths beyond a standard work day)Travel requiredA passion for live events!YOU (BEHAVIOURAL SKILLS)Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry.Problem Solving and Innovation – Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts.Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

Live Nation Entertainment – Festival Contractors – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Apr 2025 01:20:56 GMT

Job description: Job Summary:** This is an onsite role to support summer festival events throughout Canada**THE TEAMWe’re fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else!), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.THE JOBWorking primarily with the Front Gate ticketing system, this position delivers operational services and support to Ticketmaster’s festival business clients (venues and promoters) while on site at our festival events. The Festival Operations Specialist (FOS) is responsible for coordinating and executing the ticketing needs of festival operations in collaboration with multiple departments and clients. This role includes significant client facing components as well as a requirement for a very strong technical understanding of our products and equipment.WHAT YOU WILL BE DOINGOperational Support

  • Install, support and deploy various equipment and services at festival locations;
  • Provide best practices, training and support of client event and box office needs where required;
  • Oversee a TM staffed Box Office team where required;
  • Maintain maximum site efficiencies through collaboration with other on-site teams and third-party providers;
  • Ensure timely and accurate reporting on live event statistics and access control;
  • Maintain inventory and upkeep of technology assets

Problem Resolution

  • Use troubleshooting techniques and tools to identify the root cause of issues;
  • Research client/customer complaints about service levels;
  • Work with National/Central support groups to expedite problem resolution;
  • Troubleshoot software and hardware issues;
  • Coordinate networking issues;
  • Work with Customer Service for events with problems and/or special circumstances

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

  • 3+ years festival, ticketing or other related experience
  • Bilingualism (written and oral); English and French is strong asset
  • Experience with FrontGate or Ticketmaster software and hardware is preferred
  • Strong computer skills, especially MS Word and Excel
  • Demonstrated organizational and critical thinking skills, paired with a keen attention to detail
  • Able to successfully manage multiple and competing priorities in a time sensitive environment
  • Autonomous and able to work under minimal supervision
  • Reliable, adaptable and team-oriented
  • Must be able to meet the physical and technical demands of remote festival locations with little to no infrastructure
  • Must be able to lift and carry up to 25 pounds unassisted, and able to push and pull rolling carts and cases weighing up to 100 pounds unassisted
  • Must be able to show flexibility in schedule and location to accommodate festivals (work multiple days in a row beyond a standard work week, or shift lengths beyond a standard work day)
  • Travel required
  • A passion for live events!

YOU (BEHAVIOURAL SKILLS)

  • Business Acumen – You understand and can apply general business concepts, using external networks to understand market situations and industry.
  • Problem Solving and Innovation – Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts.
  • Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).
  • Winning Teamwork – Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others.

LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

Senior Product Manager – eBay Live – eBay – Toronto, ON

Company: eBay

Location: Toronto, ON

Expected salary:

Job date: Tue, 08 Apr 2025 02:22:54 GMT

Job description: At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role:We are looking for a highly-motivated Senior Product Manager to join the eBay Live team. As a member of the Expansion & Key Verticals team, you will be responsible for diving deep into the vertical-specific needs of buyers and sellers and building foundational Live shopping capabilities. You will work closely with a cross-functional team of partners to navigate product, business, and legal implications of moving into new markets and categories. If you thrive in a zero-to-one space and have a desire to play a critical role in the success of one of eBay’s most exciting growth areas, we want to hear from you.What you will accomplish:Become an inspiring leader in the live commerce space to develop and champion a product strategy supporting international and category expansionConduct comprehensive market research and competitive analysis to inform product decisions and prioritize features for different regions and categoriesCollaborate with cross-functional teams, including engineering, design, marketing, business units, and legal to develop a scalable yet locally relevant and compliant user experience for new geographiesFoster relationships with regional partners and category experts to validate strategies and gain insights that will advise the development of the eBay Live experienceEstablish key success metrics and report on product and program performance, insights, and risks to goal with eBay leadership.Embrace a leadership role in navigating the complexities of international e-commerce regulations, cultural nuances, and category-specific trendsWhat you will bring:5+ years of product management or strategy consulting experience with e-commerce experience preferredBachelor’s degree required; MBA or equivalent experience preferredAbility to thrive in an ambiguous environment and make tradeoffs based on incomplete dataProven track record to define and complete complex product roadmaps through cross-functional collaboration; experience with international eCommerce markets preferred but not requiredHigh levels of ownership and an ambitious spirit to not only identify emerging problems but also address them in a fast-paced environmentAlignment with eBay’s core values (customer obsession, innovation, and inclusion) demonstrated through driving results, collaboration, and using customer insights to inform product decisionsPlease see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.

eBay is a global ecommerce platform that aims to change the way people shop and sell online. They empower millions of buyers and sellers in over 190 markets worldwide. They are committed to pushing boundaries, encouraging bold ideas, and fostering authenticity in their work culture. The company is focused on sustainability and creating economic opportunities for all. eBay is looking for a Senior Product Manager to join their Live team and help expand and enhance the Live shopping experience. The role involves conducting market research, collaborating with cross-functional teams, and navigating international e-commerce regulations. The ideal candidate will have experience in product management or strategy consulting, thrive in an ambiguous environment, and have a track record of successfully defining and completing complex product roadmaps. eBay is an equal opportunity employer and is committed to ensuring digital accessibility for people with disabilities.

VIP Host – Budweiser Stage – Live Nation Entertainment – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Apr 2025 01:35:06 GMT

Job description: Job Summary:Company Overview:Live Nation Entertainment is the world’s leading live entertainment and eCommerce Company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live eventand digital platforms.Who Are You?Crew Members have a leading role in the service experience our guests have. The extent to which we recognize our crew members for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for band members and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.Position Overview:Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the VIP Host team at Budweiser Stage where our staff are our band members and have the unique opportunity to create an exceptional fan experience.Willing to go above and beyond for both fans and fellow band members, possess a positive “can-do” attitude …rain or shine -the show must go on!Job Functions:

  • Assist in hosting of the VIP/Premium Seat Service experience – including the club, pavilion/box seat holders, and AMEX cardholders
  • Make sure VIP Club and VIP Boxes are show-ready (no additional cleaning needed, tables, chairs are in good working order etc.)
  • Welcome guests as they enter the VIP entrances. Issue additional credentials as directed. Manage entrance flow during intermissions.
  • Answer questions, show guests to their seats, and assist with any other needs that may arise throughout the evening
  • Intermittently check on VIP Boxes to ensure only properly ticketed/ credentialed guests are permitted
  • Deliver exemplary customer service to exceed expectations and maintain customer loyalty
  • Refer unresolved customer grievances to designated departments for further investigation
  • Help the PSS team and wait-staff keep the VIP Club areas tidy and running smoothly throughout the show
  • Serve as a resource of information for all guests regarding their experience. Be knowledgeable of venue policies, event details
  • Aid all crew members as necessary and communicating effectively with others to enhance the overall guest experience
  • Partner with fellow crew members at the end of show to close the venue- this may include collecting and properly storing event equipment, stanchions, barricade, recycling, etc.
  • Ensure guests are safely enjoying the show. Report any disturbances to security.
  • Guide guests to exits or provide other instructions or assistance in case of emergency
  • Other tasks as assigned by the VIP Club Supervisor, PSS Coordinator or Venue Management as required

Qualifications:

  • High School Diploma or equivalent
  • At least 1 year in Guest Services/Hosting/Service experience
  • Valid Ontario Smart Serve Certification
  • Creative thinker and problem solver
  • Upbeat, positive personality
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact, and diplomacy
  • A strong sense of teamwork and ability to execute programs
  • Position requires constant walking, climbing stairs, lifting, and carrying 50+ lbs. and occasional sitting
  • Must be willing and able to work in various weather conditions, including rain and heat
  • Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue

All crew members must be 18 years of age or older and be legally eligible to work in Canada.Equal Employment OpportunityLive Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations are available on request for candidates taking park in all aspects of the recruitment and selection process. If accommodation is needed during the application process, please contact us and we will work with you to meet your accessibility needs.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Canada recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Canada may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment, a leading live entertainment and eCommerce company, is looking for VIP Host team members at Budweiser Stage to create exceptional fan experiences. Responsibilities include assisting with VIP service, ensuring VIP areas are show-ready, welcoming guests, providing exemplary customer service, and assisting with venue closing activities. Qualifications include at least 1 year of guest services experience, Ontario Smart Serve Certification, and the ability to work in various weather conditions. Live Nation Canada is an equal opportunity employer and accommodations are available for candidates with accessibility needs.

Sales Planner, Live Sports Sales, Amazon Ads – Amazon – Toronto, ON

Company: Amazon

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Apr 2025 23:34:48 GMT

Job description: DESCRIPTIONAmazon Ads is one of our fastest growing businesses and offers advertisers a rich array of media solutions inclusive of premium Live Sports properties across the US, Canada, Europe, Japan, Australia, Brazil, and Mexico. This role would be focused on supporting our growing sports rights expansion in Canada (NHL, NBA, WNBA, PWHL, NWSL, MMA, and Overtime Elite Basketball). The strategy and insights we deliver Live Sports advertisers foster meaningful connections with consumers – from discovery to loyalty – in a unique way versus any other sports media platform at scale. We believe that Live Sports advertising, when done well, enhances the customer experience with delightful discovery for viewing fans and compelling performance for advertisers.We’re looking for a driven and passionate Sales Planner to support our Live Sports Sales team surrounding our growing portfolio of sports properties in the Canada market (They will need to partner seamlessly across internal divisions and teams to support pan-Amazon business results benefiting our viewing fans and advertising customers.Key job responsibilities

  • Work with Live Sports Sales, Go-To-Market (GTM) team, and clients to build sports media plans, managing both the internal inventory needs and financial/mix asks from clients and agencies
  • Collaborate with Sales, Operations, Product, and internal account teams in execution of all live sports ad deals
  • Manage pre and post-sale operations and decision making for the business, ensuring delivery, and managing to ad sales deal points
  • Distribute pre and post logs to all advertisers
  • Assist sales and account teams with campaign reporting and insights
  • Work with billing teams on invoicing and reconciliation

About the team
Amazon Ads is dedicated to driving measurable outcomes for both brands and agencies through advertising. Our ad solutions – including sponsored content, premium video, audio and custom ads – leverage Amazon’s innovations and insights to find, attract, and engage meaningfully with audiences. We’re all about helping brands reach the right audiences in the right places, without causing disruption. Our robust insights, expansive portfolio of properties, and comprehensive advertising solutions help advertisers interact and form relationships with customers – and give them a purposeful presence in customer’s lives.BASIC QUALIFICATIONS– 3+ years of digital advertising and client facing roles experience
– Experience analyzing data and best practices to assess performance drivers
– Experience with annual brand and media planning
– 3- 5 years in sales account management working with agencies and clients in linear and digital ad deployment
– 1-3 years in sports account management
– Experience in ad sales planning systems
– Proficient in media math
– Experience managing proposals and liability
– Customer service experiencePREFERRED QUALIFICATIONS– Experience in e-commerce or online advertising
– Experience in omni-channel marketing, search engine marketing or search engine optimizationAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The job role involves supporting the Live Sports Sales team for Amazon Ads in Canada, focusing on sports rights expansion. Responsibilities include building sports media plans, collaborating with internal teams, managing pre and post-sale operations, and providing campaign reporting and insights. The role requires experience in digital advertising, sales account management, sports account management, media planning, and proficiency in media math. Preferred qualifications include experience in e-commerce or online advertising and omni-channel marketing. Amazon is committed to diversity and inclusion in the workplace.

Control Room – Budweiser Stage – Live Nation Entertainment – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 04:28:04 GMT

Job description: Job Summary:Who are we?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit .The Role:As part of the Operations team, you will participate in all functions of the Event Control Centre, including dispatch, CCTV, deployment of staff and reporting.Job Functions:

  • Monitor and operate a fully digital multi-channel trunked radio system, connecting all event operations department with the venue
  • Monitor venue CCTV for potential issues, utilize monitoring software to collect images and videos for evidence and record keeping purposes
  • Determine and assign the level of priority of the call and enter the data into a cloud-based reporting system
  • Receive and respond to a variety of emergency and non-emergency reports
  • Monitor inventory sign out and returns at each show
  • Document and log all relevant radio calls, CCTV footage and written reports for incidents within the venue
  • Liaise with emergency services partners for prompt response to incidents
  • Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue

Qualifications:

  • The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and supervisors
  • The ability to actively listen and communicate effectively through clear speech
  • The ability to use judgment and decision-making skills to evaluate situations, establish priorities and resolve matters
  • General knowledge of radio etiquette and procedures
  • Ability to take direction while also displaying strong personal initiative
  • A positive, winning attitude incorporating integrity, confidentiality and discretion
  • Ability to work well within a team environment
  • Must be available to work evenings and weekends as required
  • Minimum of 1 year practical dispatch experience or a combination of education and experience
  • Comfortable with MS Office programs
  • Working knowledge of TURBONet dispatch software is desirable
  • Although not required, preference will be given to those holding a valid Ontario Security License

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.Employment EquityLive Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment is seeking a qualified individual to join their Operations team as part of the Event Control Centre. The role involves monitoring and operating radio systems, CCTV, dispatching staff, and reporting incidents. Qualifications include strong communication skills, ability to work well in a team, and previous dispatch experience. Live Nation Canada promotes equal employment opportunity and accommodations for candidates with disabilities. The company values diversity and seeks to hire the most qualified individuals for the job.

Guest Services Ambassadors – Budweiser Stage – Live Nation Entertainment – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Mar 2025 03:45:52 GMT

Job description: Job Summary:Company Overview:
Live Nation Entertainment is the world’s leading live entertainment and eCommerce Company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.Who Are You?
Our Crew Members have a leading role in the service experience our guests have. The extent to which we recognize our band members for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for band members and guests is our first priority . We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.Position Overview:Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Guest Services team at Budweiser Stage where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.Exceptional front-line customer service, willing to go above and beyond for both fans and fellow band members, possess a positive ”can-do” attitude …rain or shine -the show must go on!THE JOB
Budweiser Stage is seeking Guest Service s crew member s . The Guest Services representative will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This is a seasonal, part-time position.WHAT THIS ROLE WILL DO

  • Deliver exemplary customer service to maintain customer loyalty. Answer in person inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
  • Proactively approach guests and adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Solicit sales of new or additional services or products.
  • Confer with customers in person to provide information about products or services, take, or enter order s , or obtain details of complaints.
  • Keep records of customer interactions or transaction , recording details of inquiries, complaints, or comments, as well as action taken.
  • Track inventory levels during show and report back to Guest Services Supervisor
  • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
  • Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
  • Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
  • Other tasks as assigned by the Guest Services Supervisor or a Venue Manager

WHAT THIS PERSON WILL BRING

  • High School Diploma or equivalent
  • At least 2 years in Customer Service and communications
  • Ability to amplify voice when speaking with a large crowd of people
  • Strong strategic thinking and creative problem-solving skills
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • A strong-sense

of teamwork and ability to execute programs

  • Excellent verbal and written communication skills

All crew members must be 18 years of age, and available for a variety of shifts, including; evenings, weekends and overnight.We thank all applicants for their interest, however, only those chosen for an interview will be contacted.Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.Physical Requirements/Work EnvironmentSitting for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.Employment EquityLive Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment is seeking Guest Service Crew Members for Budweiser Stage to deliver exemplary customer service and maintain customer loyalty during events. Responsibilities include interacting with customers, resolving complaints, and participating in venue sustainability programs. Applicants must have strong communication skills, be available for a variety of shifts, and be at least 18 years old. Live Nation Canada promotes equal employment opportunity and provides accommodations for candidates with disabilities during the recruitment process.

Safety Ambassador – Budweiser Stage – Live Nation Entertainment – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 04:43:25 GMT

Job description: Job Summary:Company Overview:Live Nation Entertainment is the world’s leading live entertainment and eCommerce Company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.Who Are You?
Our Crew Members have a leading role in the service experience our guests have. The extent to which we recognize our crew members for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why SAFETY for crew members and guests is our first priority . We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.Position Overview:Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us – be part of the new Safety Ambassador team at Budweiser Stage where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive ”can-do” attitude …rain or shine – the show must go on!Job Functions:

  • Assist with keeping the venue safe, clean and presentable to the guest
  • Identify guests in possible distress or experiencing a medical issue and liaise with medical staff to connect appropriate care
  • Proactively approach escalating situations to deescalate in a calm manner
  • Warn persons of rule infractions or violations of venue policies , preserve safety &

order

  • Provide assistance to with guests with special needs, such as helping with seat accommodations, or those who may be having a mental health episode
  • Guide guests to exits or provide other instructions or assistance in case of emergency
  • May assist in verifying staff credentials to generally restricted areas and examine tickets

or VIP passes to verify authenticity

  • Assist patrons by giving directions places inside or outside the venue
  • Lock-down of areas and access control duties for guest and artist safety
  • Help create a protective space for our fans that encourages reporting of incidents
  • May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
  • Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent preferred
  • Experience in mental health, community services, and/or health and safety fields strongly preferred
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • Position requires constant walking, climbing stairs and occasional sitting
  • Able to work outdoors (rain or shine), among crowds and in a loud environment
  • A passion for live events!

All crew members must be 18 years of age, and available for a variety of shifts, including; evenings, weekends and overnight.

Live Nation Entertainment is seeking Safety Ambassadors for Budweiser Stage who will be responsible for assisting with keeping the venue safe, clean, and presentable to guests. The role involves identifying guests in distress, deescalating situations, enforcing venue policies, assisting guests with special needs, and providing directions and assistance in case of emergencies. The ideal candidate will have experience in mental health or community services, excellent communication skills, judgment, and be able to work in outdoor and loud environments. All crew members must be 18 years old and available for a variety of shifts, including evenings, weekends, and overnight.

Live Nation Entertainment – Senior SRE Developer – Toronto, ON

Company: Live Nation Entertainment

Location: Toronto, ON

Expected salary:

Job date: Sat, 15 Mar 2025 05:20:41 GMT

Job description: Job Summary:Location: Remonte, OntarioDivision: Ticketmaster CanadaLine Manager: Senior Director, Data EngineeringContract Terms: Permanent, 37.5 hours per weekTHE TEAMThe TM1 data applications team is global group of dedicated engineers , providing reliable and consistent data to the stakeholder to make data driven decisions. The team comprises of various of data products including reports , insights analytics and data integerations.THE JOBJoin a multi-year platform operation effort as a Site Reliability Developer! Among many other duties, the SRE team within Ticketmaster’s TM1 Data applications is focused on toil reduction, process improvement, configuration management automation, governance,compliance and gathering metrics for the Tm1 Data applications.We are looking for a site reliability Developer (SRE) with strong collaboration, leadership, and communication skills (including great written communication like release notes and documentation) to join us as we mature our SRE and DevOps practices. The ideal candidate will possess a blend of technical and nontechnical skills with the ability to gather requirements, develop solutions to problems, work within teams to implement those solutions, and teach others. Together with data applications engineerings teams and project management, our SRE will use metrics to identify areas for continuous improvement. Our team is never satisfied with the status quo!WHAT YOU WILL BE DOING

  • Use modern tools to streamline configuration management e.g. Ansible, Ansible Tower, Docker, Kubernetes , Helm
  • Assess opportunities to transition services and capabilities to the on prem or cloud and execute as appropriate
  • Automate deployments of services/applications into a hybrid cloud environment (CloudStack and AWS)
  • Work closely with closely with data applications engineering teams to support the infrastructure they need and platform on which their services run.
  • Gather and analyze metrics from infrastructure to assist performance tuning and to reduce costs.
  • Assessment and metrics surrounding SRE initiatives and usage, reincorporating that data to help Ticketmaster with prioritization and planning.
  • Building the reputation of Ticketmaster as a world class digital company with world class SRE practices.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

  • Bachelors degree (or equivalent) in computer science or related discipline.
  • Experience in deploying and governing production applications.
  • Expert level knowledge of linux operating systems and deploying and maintain data base stacks.
  • Excellent experience in container and orchestration technologies like docker, Kubernetes and helm.
  • Knowledge of writing infrastructure as a code using terraform or pulumi.
  • Experiance managing and setting up data infrastructure like hadoop/spark , presto , trino and databases like mysql etc.
  • Experience creating and managing Monitoring tools like Prometheus , Grafana and splunk.
  • Experience working with ecryption tools like Vault, and ecryptions such as PGP etc.
  • Experience with CI/CD tools – public (AWS) and private cloud (Cloudstack) gitlab, cloudstack.
  • Experience working with AWS cloud AWS S3 and understanding of acess and governance in AWS cloud.
  • Scripting languages like bash or powershell.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

  • Effectively gathers requirements
  • Takes initiative to independently identify and solve problems
  • Lead and instruct teammates on adoption of DevOps technologies

BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

  • HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
  • WEALTH: 401(k) program with company match, Stock Program Reimbursement
  • FAMILY: New parent programs & support including caregiver leave and infertility support
  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.#LI-Remote

LN Concerts, Production/Settlement Manager – Live Nation Entertainment – Orlando, FL

Company: Live Nation Entertainment

Location: Orlando, FL

Expected salary:

Job date: Sat, 15 Mar 2025 04:49:55 GMT

Job description: The job involves overseeing a global network of 7,000 artists in over 40 countries to create strategic music marketing programs for Live Nation Media & Sponsorship. The role requires meticulously compiling show expenses from Production Managers, vendors, building and marketing teams to ensure quality, reliability, and cost efficiency. The ideal candidate will have a strong understanding of the music industry and a keen eye for detail to effectively manage expenses and marketing strategies for successful music events.