Manulife – Sr. Bank Investigator – Ontario

Company: Manulife

Location: Ontario

Expected salary:

Job date: Sat, 05 Apr 2025 07:10:27 GMT

Job description: Position Overview:As a Senior Bank Investigator, you will leverage your expertise in conducting intricate criminal and conduct investigations. Collaborating closely with Investigators and Analysts, you’ll provide strategic guidance and a clear investigative methodology. You will also serve as a crucial liaison with Investigative Services leadership, as well as industry and law enforcement partners. You will spearhead engagement practices with partners and law enforcement.In this role, you’ll be pivotal in identifying, understanding, and mitigating financial crime threats faced by the Bank through your advanced investigative efforts. Your findings will inform discussions on financial crime risk within the Bank. Your critical guidance on partner engagement, including with law enforcement, will help identify and mitigate Manulife Bank’s exposure to criminal risk.As a Senior Bank Investigator, your role is crucial in identifying, understanding, and reducing financial crime threats to the Bank through superior investigative activities. Reporting to Canada Legal, your findings will drive discussions on financial crime risk. Your guidance on partner engagement, including law enforcement, will be integral in identifying and mitigating Manulife Bank’s criminal risks.Key Responsibilities:Design investigative methodologies for complex cases, optimizing recovery, minimizing customer impact, and ensuring investigative success.Lead financial crime and conduct investigations, showcasing proven expertise.Conduct interviews with customers and employees as part of investigations.Prepare comprehensive reports that summarize important investigative findings.Develop criminal briefs for law enforcement and manage the referral and engagement processes for enforcement and prosecution.Utilize risk assessment and mitigation strategies to determine appropriate methodologies.Create and maintain a model for industry and law enforcement liaison engagement.Stay informed about current and emerging financial crime threats to Manulife Bank.Maintain records of investigations using incident management software.Support Investigative Services leadership when needed.Required Qualifications:Established professional in financial crimes investigation with at least 10 years of experience in financial services, particularly in managing complex financial crime and conduct investigations.Proven record of successful criminal and/or civil prosecution.Well-established industry network.Ability to apply complex information and data to enhance investigative processes and outcomes.Experience conducting civil or criminal investigations, including providing evidence.Strong interviewing and interpersonal skills.Financial Crime Certification is required: CFE, CFCI, CFCS, CFI, or other internationally recognized and accredited certifications in financial crime investigation and/or interviewing.Preferred Qualifications:Demonstrated ability in decision-making and effective problem-solving.Exceptional technical and writing skills, capable of preparing technical and investigative reports.Ability to thrive in a team environment, providing valuable support and guidance to other investigative personnel.Proactive in taking ownership, building solutions, and focusing on key priorities.When you join our team:We empower you to learn and develop the career you desire.We recognize and support you in a flexible environment where well-being and inclusion are priorities.As part of our global team, we’ll assist you in shaping the future you envision.#LI-RemoteAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location CAN, Ontario – Full Time RemoteWorking ArrangementRemoteSalary range is expected to be between $68,775.00 CAD – $114,625.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

CDP Martech Engineer – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Apr 2025 22:16:22 GMT

Job description: The opportunityManulife is looking for hands-on data engineer to join our dynamic team and play a key role in the implementation, optimization, and maintenance of our Customer Data Platform (CDP). This role is a member of the Global Performance Marketing Shared Services team. The candidate we’re seeking should have a validated foundation in data engineering, ETL processes, and data integration and extract valuable insights from customer data for strategic business decisions.ResponsibilitiesDesign, develop, and handle end-to-end data pipelines that facilitate the flawless extraction, transformation, and loading of data from diverse sources into the CDP.Design testing plans, develop and implement data quality checks, validation rules, and monitoring mechanisms to maintain data accuracy and integrity within the CDP.Develop and maintain detailed documentation for data pipelines, processes, and configurations to support easy understanding and smooth onboarding.Implement data cleansing, enrichment, and transformation processes to ensure high-quality data is available for analysis and reporting.Continuously improve and optimize ETL processes to enhance data flow efficiency, minimize latency, and support real-time and batch processing requirements.Monitor data pipeline performance and solve issues to ensure efficient data flow, and proactively find opportunities for improvement.Ensure alignment with data privacy and compliance standards provided by internal compliance teams throughout the data lifecycle within the CDP.Collaborate with data analysts, business collaborators, and data scientists to comprehend data needs and transform them into efficient data engineering solutions.Work closely with business leads and data architects to design, implement and lead end-to-end CDP architecture based on business requirements.Collaborate with the technical lead/architect to identify and implement enhancements to the CDP infrastructure, integrations, and functionalities.Work closely with teams from different functions to create XDM schemas for data from diverse source systems, including Azure data lake, CRM, marketing platforms, and transactional databases, to ensure accuracy and reliability.How will you create an impact?Manulife is embarking on a multi-year journey to build a Global Performance & Digital Marketing CoE (Center of Excellence) which will fuel our daring ambition to become a digital customer leader. This global central organization brings together Marketing Technology (Martech), Demand Generation (Demand Gen), Marketing Measurement, Marketing Automation, Personalization, and other functional areas of Digital Marketing to build a comprehensive, full-funnel approach designed to drive tailored customer journeys powered by connected data, that when integrated raises brand awareness, drives quality traffic, generates leads, secures sales, and cultivates brand loyalty.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forLooking for a Data Engineer with a consistent track record of implementing and maintaining data pipelines and ETL processes, with 5 or more years of proven enterprise experience.Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Master’s degree is a plus.Prior experience in working on a Customer Data Platform implementation is a plus.Familiarity with XDM (Experience Data Model) concepts is a plus.Proficiency in programming languages such as Python, Java, or Scala for data manipulation and transformation.Hands-on experience with ETL tools, data integration platforms, and data warehousing concepts.Familiarity with cloud platforms (e.g., Azure, Amazon, GCP) and their associated data services.Detailed understanding of data privacy and compliance regulations and standard methodologies.Excellent problem-solving skills and the ability to fix technical issues efficiently.Effective communication skills to collaborate with technical and non-technical partners and team members.Diligent approach with a dedication to delivering high-quality work in a fast-paced environment.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location CAN, Ontario, Toronto, 200 Bloor Street EastWorking ArrangementHybridSalary range is expected to be between $75,880.00 CAD – $140,920.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is seeking a hands-on data engineer to join their team and play a key role in the Customer Data Platform (CDP). The responsibilities include designing and developing data pipelines, ensuring data accuracy and integrity, and collaborating with various teams. The role involves working on a Global Performance & Digital Marketing CoE project. The ideal candidate should have experience in data engineering, ETL processes, and data integration. Manulife offers competitive salary and benefits, opportunities for growth and career development, and a values-first culture. They are committed to diversity, equity, and inclusion in the workplace.

Manulife – Front-End Software Engineer – Waterloo, ON

Company: Manulife

Location: Waterloo, ON

Expected salary:

Job date: Sat, 29 Mar 2025 08:27:16 GMT

Job description: The OpportunityFront End Software Engineer (GWAM Digital Technologies)This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.The Global Wealth & Asset Management Digital Technologies group division is looking for a self-motivated, driven, and enthusiastic team member to support the Digital Technologies organization driving digital transformation and marketing automation. Our global team provides digital technology solutions to investors, advisors, and retail customers across the globe. We are looking for an intermediate level Front End Software Engineer to drive digital initiatives and help transform the group to have a digital first, customer centric mindset.Office location: preferred location is Waterloo – Canada, alternative location is Toronto – CanadaWork arrangement: Hybrid – 3 days in office, 2 days from Home (Remote working option is not available)People Management: noKey Accountabilities:Builds, codes, tests, maintain high quality software.Participates in Agile sprints and ceremonies; supports rapid iteration and development.Translates user requirements into software requirements.Designs, develops, tests, delivers, maintains, and improves business applications as a member of a team, works across full stack through entire software development lifecycle.Accepts and modifies specifications and standards.Manages portions of development projectJob Requirements:Must have minimum 5 years IT industry experienceMust have Front end development experience for at least 3 to 5 years with 3 or more years in a similar positionSolid hands-on experience in React, Node.js, Express, JavaScript, HTML5, CSS3 and writing front end tests.Experience in designing solid React components with Redux, that is reusable, efficient, and easy to maintain; Knowledge of React server-side rendering.Solid CSS experience in building user interfaces with scalability and mobile responsiveness in mind.Experience in building digital products with accessibility in mind and conducting accessibility testing throughout the design and development processes.Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.Experience working/communicating with clients and stakeholders while being empathetic to their needs.Good verbal and written communication; effectively articulates technical vision, possibilities, and outcomes.Nice to haves:Working knowledge or exposure to Adobe Experience Manager (AEM) will be a HUGE plus.Cloud based development experience with Azure Kubernetes Services (AKS) or similar platform.Exposure to PaaS and micro-service architectures.Working Knowledge of CI/CD tools such as Github Actions/ Team CityKnowledge in Github CodeQL, Synk, and SonarQubeDeveloping junior engineers and a passion for growing staff within the organizationAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $75,880.00 CAD – $140,920.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife – Technical Support Engineer – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Fri, 21 Mar 2025 07:09:26 GMT

Job description: The OpportunityAt Manulife, we are continually expanding our expertise in Azure platform and application support. To meet increasing demand and deliver exceptional operational support to our users, we have this exciting opportunity for you.Role type: Fulltime PermanentOffice location: Toronto, ON (200 Bloor St. East)Work arrangement: Hybrid (3 days in office, 2 days from Home); Remote working option is not available.Working conditions: This role requires to be on-call rotational basis and availability after hours as needed.Role responsibilities:Must have:Provide technical support for enterprise data platforms, databases (SQL, Synapse SQL Pools, Mongo DB) and ensuring their optimal availability and reliability.Provide L2 level support for Pipelines/Batch jobs. Should be able to understand the code and provide timely resolutions and meet the SLAsExperience monitoring IT Infrastructure for its availability, capacity, hardware and OS also monitor Platform (IAAS, PAAS, SAAS) to identify and resolve issues, minimizing downtime and ensuring data accessibility.Demonstrable experience as Enterprise Data Support Engineer or similar role.Solid understanding of Windows Server, Linux server in Enterprise environmentExperience in supported technologies (i.e. Azure Data Factory, Databricks, Synapse & Purview)Act as point of contact for downtime communication.Develop and maintain documentation for data processes, configurations, and troubleshooting procedures.Work closely with IT Security teams to coordinate system hardening, patching, and security updates.Assist in the management of data infrastructure, including database servers and cloud-based solutions.Deliver training and support as required to GOCC Teams, first level support engineers and new team members.Collaborate with level 1 support teams in resolving incidents.Develop automation of provisioning Azure services and resourcesDevelops, maintains, and tests data pipelines, application framework, infrastructure for data generation; works closely with information architects, Solution Engineers and Data ScientistsAdministration and Supporting process like Incident, Change & Problem ManagementAccess Control ManagementRisk and Vulnerability ManagementExperience in Devops & CI/CD tools GitHub, Terraform, Visual Studio required.Good to have:Builds, codes, tests and maintains high quality software/maintenance scripts/dashboards/reportsStrong technical skills in Azure, GCP, Azure VNET, Azure Monitoring, Azure PaaS, Azure SaaS, Azure IaaS and database management (e.g., MySQL, PostgreSQL, SQL Server).Knowledge or Hands on experience in Power BI is an assetExperience with New Relic & Moogsoft monitoring toolsStay ahead of emerging data technologies and standard methodologies to continuously enhance data systems and processes.Familiarity with scripting languages such as Python or Shell scripting for automation.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBachelor’s degree or equivalent experience in technical fieldExperience in Azure Data Lake Environments.Knowledge with data integration tools (e.g., Informatica PowerCenter, APIs, IDMC) and cloud platforms (e.g., AWS, Azure, Google Cloud).Excellent problem-solving skills & Root cause analysis required for this jobStrong communication skills, with the ability to explain complex technical concepts to non-technical partners.Ability to work independently and multi-functionally in a fast-paced environment.Ability to build relationships, engage and influence others, work with business units, architects, peers and partners globallyAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $75,880.00 CAD – $140,920.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

CDP Data Engineer – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Mar 2025 02:23:24 GMT

Job description: The opportunityManulife is looking for hands-on data engineer to join our dynamic team and play a key role in the implementation, optimization, and maintenance of our Customer Data Platform (CDP). This role is a member of the Global Performance Marketing Shared Services team. The candidate we’re seeking should have a validated foundation in data engineering, ETL processes, and data integration and extract valuable insights from customer data for strategic business decisions.ResponsibilitiesDesign, develop, and handle end-to-end data pipelines that facilitate the flawless extraction, transformation, and loading of data from diverse sources into the CDP.Design testing plans, develop and implement data quality checks, validation rules, and monitoring mechanisms to maintain data accuracy and integrity within the CDP.Develop and maintain detailed documentation for data pipelines, processes, and configurations to support easy understanding and smooth onboarding.Implement data cleansing, enrichment, and transformation processes to ensure high-quality data is available for analysis and reporting.Continuously improve and optimize ETL processes to enhance data flow efficiency, minimize latency, and support real-time and batch processing requirements.Monitor data pipeline performance and solve issues to ensure efficient data flow, and proactively find opportunities for improvement.Ensure alignment with data privacy and compliance standards provided by internal compliance teams throughout the data lifecycle within the CDP.Collaborate with data analysts, business collaborators, and data scientists to comprehend data needs and transform them into efficient data engineering solutions.Work closely with business leads and data architects to design, implement and lead end-to-end CDP architecture based on business requirements.Collaborate with the technical lead/architect to identify and implement enhancements to the CDP infrastructure, integrations, and functionalities.Work closely with teams from different functions to create XDM schemas for data from diverse source systems, including Azure data lake, CRM, marketing platforms, and transactional databases, to ensure accuracy and reliability.How will you create an impact?Manulife is embarking on a multi-year journey to build a Global Performance & Digital Marketing CoE (Center of Excellence) which will fuel our daring ambition to become a digital customer leader. This global central organization brings together Marketing Technology (Martech), Demand Generation (Demand Gen), Marketing Measurement, Marketing Automation, Personalization, and other functional areas of Digital Marketing to build a comprehensive, full-funnel approach designed to drive tailored customer journeys powered by connected data, that when integrated raises brand awareness, drives quality traffic, generates leads, secures sales, and cultivates brand loyalty.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forLooking for a Data Engineer with a consistent track record of implementing and maintaining data pipelines and ETL processes, with 5 or more years of proven enterprise experience.Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Master’s degree is a plus.Prior experience in working on a Customer Data Platform implementation is a plus.Familiarity with XDM (Experience Data Model) concepts is a plus.Proficiency in programming languages such as Python, Java, or Scala for data manipulation and transformation.Hands-on experience with ETL tools, data integration platforms, and data warehousing concepts.Familiarity with cloud platforms (e.g., Azure, Amazon, GCP) and their associated data services.Detailed understanding of data privacy and compliance regulations and standard methodologies.Excellent problem-solving skills and the ability to fix technical issues efficiently.Effective communication skills to collaborate with technical and non-technical partners and team members.Diligent approach with a dedication to delivering high-quality work in a fast-paced environment.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $75,880.00 CAD – $140,920.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is looking for a data engineer to join their team and work on their Customer Data Platform. The role involves designing and maintaining data pipelines, ensuring data accuracy and integrity, and collaborating with various teams to meet business requirements. The company is on a journey to build a Global Performance & Digital Marketing CoE and is looking for someone who is customer-focused, innovative, and collaborative. The ideal candidate should have a background in data engineering, ETL processes, and experience with customer data platforms. Manulife offers competitive salary and benefits, career growth opportunities, and a values-driven work culture.

Reporting Analyst – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 26 Mar 2025 07:33:01 GMT

Job description: This is a unique position at Manulife and the financial industry where the incumbent will have access to insurance data with the mandate of presenting and analyzing the data to find new opportunities for the businesses. This role will appeal to individuals with a real passion for discovering insights and solving problems using data.Reporting into Field Compensation and Sales Reporting umbrella, the Reporting Analyst has these areas of responsibility: Complete sales reporting for our individual insurance business, Develops and generates insights for the Insurance Leadership and Sales teams. Provide in-depth analysis of data used for strategy and sales initiatives. The Reporting Analyst provides insights and analysis specifically in support of product development, digital transformation, underwriting and sales. Understanding of respective business strategies is critical in order to produce relevant and meaningful analysis and insights to support business goals and objectives.Position Responsibilities:Key ResponsibilitiesDevelopment of data driven insights and analytics deliverablesConsult, prepare and distribute effective and concise analytics deliverables for all levels of management, in support of business objectives using various Business Intelligence tools.Develop ad hoc value-added solutions based on consulting with management, internal and external business partners.Following solutions standards will be monitored to ensure expected customer satisfaction:Relevancy, Accuracy, Timeliness, Visual Appeal, Compliant with privacy and confidentiality guidelinesReports will be used for the following purposes:Strategic planning and goal setting, Tactical decisions, RecognitionConduct ongoing needs assessment interviews with customers to determine reporting requirements and test/validate all developed solutions. Look for opportunities to streamline and consolidate reporting effectiveness.Additional functions include building, executing and maintaining queries and spreadsheets.Act as a central information resource and liaison for internal and external business partners for sales and MIS.A “roll up your sleeves” attitude and willingness to perform tasks with a range of difficulty from routine tasks to preparing analysis for senior management.This role is required to participate in projects that support new data projects.Transfer knowledge to the other teams and departments through coaching/consulting.Review requirements with the requestor to ensure a full understanding of the needs to build the solution in an accurate and timely manner. Negotiate delivery dates with Clients based on the complexity of the requirements.Provide in-depth analysis of data used for strategy and initiativesPrepare in-depth analysis and commentary for major initiatives such as:Trend analysis and prediction, Segmentation and personas, and correlationsThis role will need to recognize and extract relevant information required for analysis and reporting.Act as a key point of contact with business to bridge and translate business requirements to analytics and reporting needsPartners with other internal divisions (e.g. Finance, Product, Marketing Research, Strategy)Required Qualifications:University degree in Business, Economics, or Mathematics2 years’ experienceExceptional query knowledge (SQL , Excel, Access, MS Office, etc.)Experience working with Business Intelligence Tools (e.g. Power BI)Knowledge of Salesforce is required (Reports and Dashboards, DataLoader)Proven excellence in communication– both verbal and writtenSolid understanding of the upstream admin systems and downstream impacts to other areasStrong team player with a high commitment to quality work and servicePreferred Qualifications:Excellent customer service and organizational skills.Highly motivated, able to work independently and handle high-volume tasks.Skilled in collaborating with senior management and developing positive internal relationships.Flexible and creative problem solver, continuously seeking improvements.Adapts to new technologies, designs effective reports, and maintains integrity in service.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $61,350.00 CAD – $102,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is seeking a Reporting Analyst to work within the insurance data sector, providing insights and analysis for the business. The role involves developing data-driven insights, generating reports for management, and collaborating with internal and external partners. Key responsibilities include creating analytics deliverables, conducting needs assessments, and preparing in-depth analysis for strategic initiatives. The ideal candidate will have a university degree, 2 years of experience, exceptional query knowledge, and proficiency in Business Intelligence tools. The position offers competitive benefits and opportunities for growth within the company. Manulife is committed to diversity and inclusion in the workplace.

Manulife – Derivatives Engineer – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Mar 2025 06:18:29 GMT

Job description: The OpportunityThe Derivatives product team at Manulife has the mandate to ensure we deliver business and IT initiatives that enable Manulife’s regional strategic vision. We are involved in projects across multi-channel business and technology-based initiatives, and the work will accordingly involve extensive stakeholder management and collaboration across multiple functional teams.As part of this team, we are seeking a highly skilled Derivatives Engineer with deep expertise in derivatives pricing, risk management, and trading system development. The ideal candidate will have a strong quantitative finance background combined with software engineering skills to build and optimize models, trading platforms, and risk analytics tools.This role requires expert-level knowledge of derivatives across multiple asset classes, including pricing methodologies, market conventions, risk sensitivities (Greeks), and regulatory requirements. You will work closely with quantitative analysts, traders, risk managers, and technology teams to develop high-performance, scalable solutions for derivatives valuation, trading, and risk management.Office location: Toronto – ONWork arrangement: Hybrid (3 days in office, 2 days from Home); Working remote option is not available.Position Responsibilities:Develop, test, and maintain software applications and systems related to financial derivatives trading, ensuring high performance and scalability.Collaborate with product managers and stakeholders to gather requirements and translate them into technical specifications and designs.Utilize programming languages such as Java, Python, or C# to build robust and efficient trading systems.Implement algorithms and data structures to support real-time trading strategies, risk management and hedge accounting functionalities.Integrate new features and enhancements into existing systems, ensuring seamless operation and compatibility.Work with APIs and external data feeds to incorporate market data and analytics into trading platforms.Identify and resolve performance bottlenecks in trading systems, ensuring low-latency and high-throughput operations.Participate in User Acceptance Testing and collaborate with QA teams to ensure end-to-end system integritySupport project planning, timelines and deliverables for IT initiatives ensuring smooth system rollouts, including training and post-implementation support.Collaborate with other IT teams to design technology solutions for derivatives life cycle management and ensure alignment between business objectives and technology capabilities.Work with large datasets, analyzing derivatives trade data for insights and reportingPractical experience in Agile delivery methodsFoster a culture of continuous leaning, attending fintech and derivatives innovation forumsGood facilitation and influencing skills, including the ability to work effectively across a large organization and develop strong cross-functional relationshipsGood organization and high attention to detail, with the ability to adapt to a fast-paced environment and changing prioritiesRequired Qualifications:Minimum of 5-6 years of experience in business and system analysis, highly prefered in financial derivatives or capital marketsBachelor’s degree in Finance, Economics, Information Technology, or a related field.Extensive experience and strong understanding in financial derivatives, including options, futures, forwards and swapsExperience and in depth understanding of all derivatives including trade life cycleExpertise in derivatives pricing models, including stochastic processes and volatility modeling.Strong familiarity with financial software and systems (e.g., Bloomberg, Findur, Aladdin, Murex, etc).Experience with financial derivatives, trading systems, or financial software development is highly desirable.Proficiency in writing detailed, clear and testable user stories with acceptance criteriaCollaborate with developers and QA teams to refine and size user stories in backlog grooming and sprint planning sessionsExperience with business analysis tools and software (e.g., SQL, Excel, project management software).Strong analytical and creative problem-solving skills, good communications at all business levels, with the ability to exercise flexibility and judgment in a dynamic environmentAbility to explain complex technical concepts to non-technical stakeholdersPreferred Qualifications:Master’s degree in Finance, Economics, Information Technology, or a related field.Professional certifications such as CFA, FRM, or PMP.Familiarity with P&L calculations, market risk (VaR, Greeks) and regulatory compliance (Dodd-Frank, EMIR, etc)Exposure to Agile project management and content management tools such as JIRA and ConfluenceKnowledge of cloud computing, containerization (Docker, Kubernetes), and distributed systems is a plus.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife – Senior Cloud Engineer – Waterloo, ON

Company: Manulife

Location: Waterloo, ON

Expected salary:

Job date: Sun, 23 Mar 2025 07:36:48 GMT

Job description: The OpportunityCalling on a Senior Cloud Engineer who can seamlessly combine tech know-how with eye for business to help us meet our cloud computing needs, including infrastructure design, maintenance, support and planning, and everything in between!Not only are you experienced in cloud-based tech, but you have a firm grasp of PaaS technologies, platforms and applications, and have intimate knowledge of how best to customize these for our business, to help us become more secure and efficient. You are able to connect the dots and evolve our cloud capabilities over time, evolve your own capabilities as an engineer and keep an eye on developments that can support our expansion.Office location: ideally Waterloo – ON, Toronto – ON or Boston – USA locations are possibleWork arrangement: Hybrid (3 days in office, 2 days from Home); Working remote option is not available.Key Accountabilities:Working in tandem with our engineering team to identify and implement the most efficient cloud-based solutions for the company.Planning, crafting and developing cloud-based applications.Managing cloud environments in accordance with company security guidelines.Deploying and debugging cloud initiatives as needed in accordance with standard processes throughout the development lifecycle.Educating teams on the implementation of new cloud-based initiatives, providing associated training as required.Employing outstanding problem-solving skills, with the ability to see and solve issues before they snowball into problems.Using your extensive knowledge of APIs to craft RESTful services, and integrate them with existing data providers, using JSON or XML as needed.Lead and develop standard processes for larger Cloud Engineer team.Building and designing web services in the cloud, along with implementing the set-up of geographically redundant services.Orchestrating and automating cloud-based platforms throughout the company.Participate in Agile sprints and ceremonies; support rapid iteration and developmentResponsible for designing, developing, testing, maintaining and improving application APIs as a member of a team, work across key data, orchestration, rules and transactional stacks through the entire application and system development life cycle.Builds code to specifications and standardsCreates and conducts executable tests, continuously integrating code into the overall software frameworkResearches technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiencyPromotes agile principles and methodologyJob Requirements:Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or relevant field.Total IT industry experience of 8+ years, with 2-5+ years experience architecting scalable distributed systems.2+ years of experience in Azure CloudExperience with at least one end-end enterprise implementation using PaaS preferable AKS.Experience working with Public/Private/Hybrid cloud architecture (PaaS) using AKS preferably and Azure, Azure SQL, etc.Experience in Terraform, Infra as Code, and Desired State Configuration is highly desired.Must be Certified in Kubernetes or TerraformGood knowledge of Unix and Bosh CLIExperience with end-to-end application development in open-stack technologies running in private, public or hybrid datacenter locations is preferred.Software development in an agile environment with a focus on DevOps with CI/CD.Excellent communication and presentation skills and ability to communicate at different management levels.Familiar with platform technologies, modern software architectures and API-driven development, scripting languages, technologies such as: API Gateways, Messaging, Data Event Streaming, REST, SOAP, Distributed Tracing, Relational and Document Database Interface/SQLWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

AVP, Media Strategy, Planning and Execution – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 23:19:29 GMT

Job description: The OpportunityWe are seeking an experienced and dynamic AVP for Media Strategy and Planning to oversee millions of in-house media spend across North America! The successful candidate will be responsible for leading media buys with all major publishers, including Google, Meta, X, LinkedIn, and others. This role requires a strategic leader who can manage a team of 20+ members and drive media planning, strategy, execution, and publisher relationships.Responsibilities

  • Lead media buys with major publishers such as Google, Meta, X, and others.
  • Develop and complete detailed media plans and strategies.
  • Lead a team of 20+ media professionals, providing guidance, mentorship, and performance management.
  • Build and maintain positive relationships with media publishers and partners.
  • Monitor and analyze media performance, optimizing campaigns for maximum return on investment.
  • Collaborate with cross-functional teams to align media strategies with overall business goals.
  • Stay updated with industry trends and standard methodologies in media trading and execution.
  • Apply deep expertise in attribution modeling and first-party data.
  • Develop and implement compelling campaign storytelling strategies.
  • Experience with in-sourcing media teams, ad trafficking, and ad operations.
  • Develop audience segmentation strategies.
  • Optimize existing campaigns to achieve Return on Ad Spend (ROAS) or Lifetime Value (LTV).
  • Manage the SEO team & strategies to improve organic search performance and visibility.
  • Experience with MarTech platforms (Adobe, SFMC, Zeta, etc.), especially the ability to connect owned channels and paid media channels for the purpose of personalization.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Bachelor’s degree in Marketing, Advertising, Business, or a related field.
  • MBA preferred but not required
  • Proven experience in media trading and execution, with a focus on digital media.
  • Solid understanding of media buying platforms and tools.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Experience with Media Mix Modeling.

Preferred qualifications

  • Experience managing large media budgets and working with major publishers.
  • Advanced degree in Marketing, Advertising, or a related field.
  • Certifications in digital marketing or media buying.
  • Expertise in attribution modeling and first-party data.
  • Experience in campaign storytelling.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $126,600.00 CAD – $235,300.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is seeking an Assistant Vice President for Media Strategy and Planning to oversee media spending across North America, working with major publishers and managing a team. The role requires developing media plans, managing relationships, optimizing campaigns, and staying updated on industry trends. The ideal candidate has a background in marketing or advertising, experience in media trading, and strong leadership skills. Manulife offers competitive benefits and growth opportunities, emphasizing diversity, equity, and inclusion in the workplace. The salary range for the position is $126,600.00 CAD – $235,300.00 CAD.

Global Operations & Marketing Technical Program Manager – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 01:12:57 GMT

Job description: Join our Global Operations & Marketing Technology (GOMT) team!Collaborating with the VP, Strategy and Transformation, you’ll join a forward-thinking team of high-performing professionals focused on working together, challenging the status quo, and owning our future.How will you contribute:Bringing expertise of MarTech, such as Adobe products (Adobe Experience Manager). As a part of our digital transformation journey, this role will work cross-functionally with multiple segments as well as strategic vendors to shape the technology needed to enable an improved customer experience.Responsibilities:Program managing the scope, timeline, and resources related to technical outcomes as part of a global digital transformation program.Manages and coordinates technical sub-workstreams through all phases of initiation, development, and implementation.Collaborating with internal partners between IT and Marketing, and external vendor experts to define a detailed delivery roadmap in 2025 and beyond.Actively contributing to program RAID logs, developing analysis and forming recommendations on mitigating actions, and supporting the resolution of risks and issues.Preparing workstream updates for executive audience.Proactively identifying areas of improvement across delivery processes, technical architecture, with proposed recommendations for management discussions.Providing effective and regular communication within the project team, partners, sponsors, and management.Identifying technical resource needs for the program and establishes roles, expectations, and goals with team members.Understands nature of impact and creates lessons learned for future delivery of technical outcomes.Works with other technical delivery leads to follow documentation standard processes and sharing of technical expertise.Sees the big picture and has a vision for alternative approaches to getting the job done.Skills and Experience:Demonstrated professional experience in Adobe Experience Manager program delivery, change management, program management, including a post secondary degree and/or Master’s degree or equivalent experience in Business, Engineering, Computer Science program.Business sense to work seamlessly with technical/non-technical partners.Strong influencing and collaboration skills.High level of proficiency with MS PowerPoint, Excel, PowerBI, SharePoint and other program management tools.Experience integrating business and technology teams.Exceptional oral, written and interpersonal communication skills with the ability to simplify complex technical concepts into business-and value focused language.Communicate clearly and consistently, keeping collaborators well informed of progress and challenges.Experienced in working with globally diverse teams.Remains current with emerging digital marketing technologies.Collaborate with North America and Asia teams.Ability to multi-task, prioritize, with great attention to details, along with comfort in assisting with administrative and reporting tasks as needed.What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $105,750.00 CAD – $190,350.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

The Global Operations & Marketing Technology team at Manulife is seeking a professional experienced in Adobe Experience Manager program delivery to join their team. Responsibilities include program managing technical outcomes, collaborating with internal and external partners, and contributing to the global digital transformation program. The ideal candidate will have a post-secondary degree in Business, Engineering, or Computer Science, strong communication skills, and the ability to work with diverse teams. Manulife offers competitive salary and benefits packages, growth opportunities, and a commitment to diversity, equity, inclusion, and corporate citizenship. Applicants can request reasonable accommodations during the application process. The salary range for this role is between $105,750.00 CAD – $190,350.00 CAD, with variations based on location and individual factors.