Manager, Media Strategy – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 22:32:40 GMT

Job description: The opportunity:The journey to expand the Global Performance Marketing Shared Service CoE fuels our ambition.Join our team as a Media Strategy Manager to support our growing digital transformation and be part of a dedicated group of professionals crafting the future of digital marketing!Responsibilities

  • Manage marketing strategy for North American and Global Wealth and Asset Management divisions, connecting all paid digital media effectively.
  • Work closely with market segment teams and creative agencies to develop and implement digital media strategies and goals, focusing on targeting, platforms, formats, and budget.
  • Analyze and apply industry trends, performance data, and other resources to advise on strategy, audience development, test & learn opportunities, optimizations, and measurement.
  • Track, share, and manage timelines across the team, ensuring the subject matter experts (SMEs) have the support and tools they need to succeed.
  • Help optimize processes to improve campaign efficiency and guide platforms for various media channels.
  • Provide feedback to partner teams on tooling needs for campaign planning and execution efficiency.
  • Develop a comprehensive reporting framework to gain advanced insights into the efficiency of each media platform, both individually and holistically.

How Will You Create Impact?Manage coordinated campaigns with experts for GWAM and North American divisions, from strategy to reporting.What motivates you?

  • You obsess about customers, listen, engage, and act for their benefit
  • Your mentality is geared towards thinking on a larger scale, always eager to explore how your agility can contribute to business success.
  • You thrive in teams and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity, and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

What We Are Looking For:

  • 5+ years of experience working in digital media across all channels (search, social, programmatic, video, etc.)
  • Google Ads Certification (Search, display, video)
  • Experience leading and planning multi-channel media for large budgets
  • Proven hands-on experience with Google Ads, Facebook Ads, and Google Marketing Platform, and understanding of additional channels
  • Strong understanding of media performance measurement (e.g. MMM or MTA) and web analytics platforms (Adobe Analytics, GA4)
  • Experience in financial services is a plus for planning and implementing campaigns
  • Proficient in successfully running and presenting with various international collaborators
  • Strong analytical skills, comfortable gathering and digesting data, and analyzing large datasets across various media platforms

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Summary

Opportunity: Manulife is seeking a Media Strategy Manager to support the Global Performance Marketing Shared Service Center. This role is integral to the company’s digital transformation and future of digital marketing.

Responsibilities:

  • Manage marketing strategies for North American and Global Wealth and Asset Management.
  • Collaborate with teams and agencies to develop digital media strategies, focusing on targeting, formats, and budget.
  • Analyze trends and performance data to optimize strategies and audience development.
  • Track timelines and support subject matter experts.
  • Optimize processes for campaign efficiency and feedback on tooling needs.
  • Create comprehensive reporting frameworks for media platform efficiency.

Impact: Coordinating campaigns from strategy to reporting for the divisions.

Motivations: Ideal candidates are customer-focused, collaborative, ownership-driven, and committed to integrity and inclusivity.

Qualifications:

  • 5+ years in digital media across multiple channels.
  • Google Ads Certification and experience with platforms like Facebook Ads.
  • Strong understanding of media performance measurement and web analytics.
  • Experience in financial services is a plus.
  • Proficient analytical skills for handling large datasets.

Offer:

  • Competitive salary and benefits.
  • Opportunities for career growth and professional development.
  • Flexible work policies and strong work-life balance.

Company Commitment: Manulife emphasizes a values-first culture, promoting diversity and equal opportunity in recruitment and employment.

Location & Salary: Primary location is Toronto, Ontario, with a hybrid work arrangement. Salary ranges from CAD 86,250 to CAD 155,250, depending on various factors.

Benefits: Includes health, dental, mental health, retirement plans, and a comprehensive paid time-off program.

Director, Front-End Development, Global Design System – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 07:56:09 GMT

Job description: The OpportunityAs Director, Front-End Development, Global Design System at Manulife, you will play a key leadership role in a Global Design System team responsible for shaping, scaling, and driving adoption of an enterprise-wide design system that serves multiple business units across Canada, Asia, and the US. This system will enable consistency, efficiency, accessibility, and innovation across Manulife’s public, secure, and mobile digital experiences. You will partner closely with engineering, design, and product teams across regions to establish governance, ensure adoption, and evolve the system to meet diverse business and customer needs.As part of Manulife’s Technology organization, this is a pivotal leadership role within a multi-functional team supporting enterprise digital transformation. You will lead a software development team supporting and evolving a React.js based component library that supports all of Manulife’s digital experiences on multiple platforms and systems, with an immediate focus on Adobe Experience Manager Cloud implementation. The ideal candidate has successfully led software development of enterprise-wide design systems and understands the organizational, technical and cultural complexities of embedding a design system into the fabric of a global enterprise.Responsibilities:Global Design System Strategy & Leadership

  • Define and implement a scalable, enterprise-grade design system that supports Manulife’s digital transformation across all regions.
  • Be responsible for the overall software development cycle for Manulife’s Global Design System React component library, including mobile apps, web, CMS
  • Assist in architecture design and implementation plans for AEM Cloud projects
  • Balance global standardization with regional flexibility, ensuring usability across diverse markets and regulatory landscapes.
  • Partner with executive leadership, engineering, product, and design teams to align the design system with business priorities.

Governance, Adoption & Enablement

  • Establish governance models, contribution frameworks, and adoption strategies to ensure system sustainability

Provide oversight and management of technical architecture and delivery by supporting, coaching, and mentoring cross-discipline teams.Build and cultivate a global design system community, fostering a culture of design system ownership.Establish and be responsible for training, onboarding, and community engagement initiatives to drive system adoption across teams.Develop and supervise KPIs that measure adoption, efficiency gains, and business impact.Cross-Functional Leadership & Stakeholder Influence

  • Serve as a primary design system advocate, navigating organizational complexity to foster collaboration and influence decision-making at all levels
  • Lead multi-functional alignment, partnering with regional and local technology teams to develop the best technical design and implementation approach, ensuring the design system is embedded into workflows
  • Collaborate and contribute to software project proposals by reviewing requirements, capabilities, and infrastructure
  • Mentor team members, ensuring software development adheres to best practices and quality standards through code and design reviews.

Technical & Operational Execution

  • Lead the evolution of tooling, documentation, and workflows, ensuring seamless integration with enterprise platforms (Figma, Storybook, React, Angular, etc).
  • Work closely with design leadership to ensure design-to-code consistency, accessibility compliance (WCAG), and performance optimization.
  • Maintain a structured backlog of design system updates, prioritizing enhancements based on business needs and user feedback.
  • Identify and handle external partnerships and vendors as needed to support system expansion.
  • Stay abreast of industry trends and emerging technologies, providing strategic guidance on their integration for business advantage.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 10+ years of proven experience in technology, preferably within a global enterprise or multi-jurisdictional organization.
  • High-degree of experience supporting and working with Design Systems
  • Hands-on experience directing a team to deliver technical solutions
  • In-depth knowledge of cloud computing infrastructure, web and/or mobile app development, marketing technology (CMS, DAM, Search, Marketing Automation, etc)
  • Practical experience with Responsive Design and Single Page Application development using standard processes and modern frameworks such as React and Angular
  • 3+ years experience using React with Javascript and/or Typescript
  • Proven use of modern CSS and HTML practices to build performant and accessible web experiences
  • Experience with web accessibility compliance, performance, and cross-device support
  • Understanding of tooling including ESLint, Webpack, NPM, Babel
  • Experience with alternative JS frameworks (Angular, Vue) a plus
  • 3+ years exposure developing Adobe AEM/CQ websites and applications
  • Knowledge of AEM Editable Templates, the AEM style system, and AEM Core Components to enable effective website customization and design
  • Familiarity with the ACS Commons Library for expedient and efficient development processes
  • Strong expertise in Agile, Lean UX, and enterprise digital delivery models
  • Exceptional partner management, influence, and communication skills
  • Experience working in sophisticated matrixed organizations with multiple business units and partners
  • Experience navigating multi-lingual, multi-cultural, and regulatory complexities in global design and technology
  • Background in IT lifecycle management and governance a plus

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all partners and has a positive social and environmental impact.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $105,750.00 CAD – $190,350.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Summary of Director, Front-End Development Position at Manulife

Role Overview:
The Director of Front-End Development will lead the Global Design System team at Manulife, responsible for creating an enterprise-wide design system to enhance digital experiences across multiple regions, including Canada, Asia, and the US. This position aims to improve consistency, efficiency, accessibility, and innovation across Manulife’s digital platforms.

Key Responsibilities:

  1. Design System Strategy:

    • Develop and implement a scalable design system to support digital transformation.
    • Oversee the software development cycle for a React-based component library.

  2. Governance and Adoption:

    • Establish governance models and frameworks for system sustainability.
    • Develop training and engagement initiatives to drive system adoption.

  3. Cross-Functional Leadership:

    • Advocate for the design system across the organization, partnering with various teams.
    • Mentor team members in software development best practices.

  4. Technical Execution:

    • Lead enhancements in tooling and documentation for seamless integrations.
    • Ensure design-to-code consistency and compliance with accessibility standards.

Candidate Requirements:

  • 10+ years of technology experience in a global enterprise.
  • Strong background in design systems and directing software teams.
  • Proficiency in React.js, cloud infrastructure, web/mobile app development, and web accessibility.
  • Familiarity with Adobe Experience Manager and multi-cultural complexities.

Work Environment:

  • Offers competitive salary, flexible work arrangements, and professional development opportunities.
  • Focus on diversity, equity, and inclusion within the workplace.

Company Information:
Manulife is a prominent financial services provider committed to fostering an inclusive environment and creating a positive societal impact.

Location & Salary:

  • Primary Location: Toronto, Ontario (Hybrid working model).
  • Salary Range: CAD 105,750 – CAD 190,350, dependent on experience and local market conditions.

AVP, Affinity Product and Platforms – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 07:28:49 GMT

Job description: Position Responsibilities– Business Strategy and Evolution: Strategic leadership of the Affinity H&D/LLB Product and Platforms organization, including setting the product strategy in line with the overall business strategy, and driving product/solution innovation.– Competitive Intelligence: Establish a view of the competitive market for Affinity and generate insights to assist in product development, distribution strategies, and marketing strategies.– Business Roadmap: Maintain the product and capability roadmap for the H&D/LLB business, including planning short- and long-term product deliverables in partnership with peers/stakeholders.– Leadership: Lead and develop a team of 15 Product and Delivery professionals, clearing roadblocks, and promoting employee engagement.– Delivery: Senior sponsorship of approved growth initiatives and projects, including accountability for managing scope, launch timing, and budget.– Digital Experience: Define the H&D and LLB digital experience strategy, capabilities, and delivery roadmap to drive increased sales and improved customer experience.– Distribution Effectiveness: Consult with distribution teams to influence the optimal distribution of Manulife’s products consistent with the product strategy and drive sales conversion end-to-end in the funnel from digital engagement, through advice, and fulfillment.– Marketing and Value Proposition: Collaborate with marketing on campaigns to grow our sales and brand while ensuring the value proposition and key messages for each product are conveyed across marketing vehicles.– External Relationships: Represent Manulife Affinity externally, including participating on industry committees, speaking engagements, and meeting with sponsors and advisors.– Vendor Management: Develop and maintain strong positive relationships with key third-party delivery partners or vendors to facilitate delivery of leading experiences while managing cost to Manulife.– Financial Management: Manage product budget effectively and partner with pricing to understand and manage the profitability of our product portfolio.Required Qualifications– Experience in product strategy including research, business casing, product development, execution, measurement of results, and financial analysis of the portfolio.– Experience in product, delivery, service, distribution, marketing, or process management, preferably including previous exposure to Affinity.– Experience in getting deliverables from ideation to market launch.– Excel at leading, inspiring, coaching, mentoring, and developing a cross-functional team of product and delivery specialists.– Understanding of the target market for Affinity products and the competitive marketplace to enhance Manulife’s position.Preferred Qualifications– Awareness of industry issues, emerging trends, and the opportunities/challenges these may present.– Effective delegator capable of overseeing a complex portfolio of products and projects and providing strategic direction to senior product staff.– Effective communicator both internal and external to Manulife, able to represent Manulife externally with advisors, clients, and partners.– Enthusiastically share the product and capability roadmap and vision across the organization to educate and gain support from stakeholders.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $123,400.00 CAD – $229,300.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Position Summary: Business Strategy and Evolution

Responsibilities:

  • Strategic Leadership: Oversee the Affinity H&D/LLB Product and Platforms organization, aligning product strategy with overall business objectives and fostering innovation.
  • Competitive Intelligence: Analyze the competitive landscape to inform product development and marketing strategies.
  • Business Roadmap: Manage the product roadmap, coordinating with stakeholders for both short- and long-term goals.
  • Leadership: Lead a team of 15 professionals, facilitating their development and removing obstacles to enhance engagement.
  • Delivery Oversight: Sponsor growth initiatives, ensuring projects meet scope, timing, and budget requirements.
  • Digital Strategy: Define and implement a digital experience roadmap to boost sales and enhance customer satisfaction.
  • Distribution Collaboration: Work with distribution teams to maximize product strategy and sales conversion.
  • Marketing Alignment: Partner with marketing to effectively convey value propositions through campaigns.
  • External Representation: Represent Manulife Affinity at industry events and in relations with sponsors/advisors.
  • Vendor Management: Build strong partnerships with vendors for efficient and cost-effective delivery.
  • Financial Management: Oversee product budget and profitability analysis.

Required Qualifications:

  • Experience in product strategy, development, and financial analysis.
  • Background in product delivery, service, or marketing, particularly in Affinity.
  • Proven track record from ideation to market launch.
  • Strong leadership skills for a cross-functional team.
  • Knowledge of Affinity market and competitive landscape.

Preferred Qualifications:

  • Awareness of industry trends and challenges.
  • Effective delegation and strategic oversight of product portfolios.
  • Strong communication abilities for internal and external representation.
  • Commitment to sharing product vision across the organization.

About Manulife

Manulife Financial Corporation provides international financial services aimed at simplifying decisions for customers.

Workplace Diversity

Manulife prioritizes diversity and inclusion in its workforce, ensuring fair recruitment and a barrier-free employment process.

Employment Details:

  • Location: Toronto, Ontario (Hybrid work arrangement)
  • Salary Range: $123,400 – $229,300 CAD, variable by location and experience.
  • Benefits: Comprehensive health and wellness benefits, retirement plans, and generous time-off policies.

Business Development Manager – Manulife – Vancouver, BC

Company: Manulife

Location: Vancouver, BC

Expected salary:

Job date: Wed, 23 Apr 2025 22:05:22 GMT

Job description: in sales strategies, marketing concepts and product applications An expert in Wealth Management solutions and strategies… an External Wholesaler. as well as roles in our Banking, Insurance, Marketing, Product Management and Asset Management areas…

Program Management & Operations Lead – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Apr 2025 06:29:29 GMT

Job description: Manulife is on a journey to become a customer-obsessed digital leader. As we modernize our marketing technology (MarTech) stack and scale personalization, we are seeking a dynamic Program Management & Operations to drive execution, efficiency, and impact across key strategic initiatives.This role is a cornerstone of our transformation efforts, supporting high-visibility programs in partnership with marketing, technology, and business stakeholders across multiple lines of business and global geographies. It’s ideal for someone who thrives in a fast-paced, matrixed environment, brings strong program and operations rigor, and is energized by working at the intersection of strategy and execution.Key ResponsibilitiesProgram Leadership

  • Lead the delivery of complex, cross-functional programs, including MarTech modernization and personalization initiatives.
  • Partner with segment marketing teams (Retirement, Retail, Wealth, Institutional) to understand priorities and translate them into actionable plans.
  • Align programs with broader organizational goals, ensuring consistent delivery of value and business outcomes.
  • Collaborate closely with global shared services and data & technology teams to support activation, automation, and measurement.

Planning & Execution

  • Develop and maintain initiative roadmaps, timelines, and resource plans.
  • Monitor and report on sprint progress, risks, milestones, and deliverables using agile methods.
  • Own detailed initiative documentation to support transparency, governance, and knowledge-sharing.
  • Ensure OKRs are defined, tracked, and aligned with performance objectives.

Operational Excellence

  • Lead initiative planning and prioritization, balancing strategic goals with executional feasibility.
  • Track and manage program and operations budgets, providing insights and reports to guide decisions.
  • Build strong partnerships with Marketing Operations, IT, Finance, Procurement, and vendors to ensure efficient delivery and governance.
  • Support contract negotiations and vendor engagement in collaboration with internal teams, ensuring alignment with procurement best practices.

Stakeholder Engagement

  • Act as a communication bridge across functions, delivering clear, timely updates through email, meetings, and presentations.
  • Provide leadership with visibility into program status, issues, and opportunities to drive informed decisions.
  • Foster a culture of collaboration and accountability across teams.

Qualifications

  • Proven experience in program management or operations, ideally within MarTech, digital transformation, or marketing environments.
  • Strong analytical and problem-solving skills with a knack for simplifying complexity.
  • Excellent written and verbal communication skills; confident in executive-facing reporting and presentations.
  • Demonstrated ability to work cross-functionally in a large, matrixed organization.
  • Experience with agile/scrum methodologies and sprint/project tracking tools.
  • Budget management and financial acumen.

Preferred Certifications

  • Project Management Professional (PMP)
  • Agile Project Management (ICAgile, PMI-ACP)
  • Certified Scrum Master or equivalent

When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-WAMAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $105,750.00 CAD – $190,350.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is looking for a dynamic Program Management & Operations professional to support their transformation efforts and drive key strategic initiatives related to modernizing their marketing technology stack and scaling personalization efforts. This role involves leading complex programs, collaborating with various teams, ensuring operational excellence, and engaging stakeholders effectively. The ideal candidate will have experience in program management, strong analytical skills, and excellent communication abilities. Manulife offers a flexible and inclusive work environment with opportunities for growth and development. Compensation and benefits are competitive and vary based on location.

Manager, Paid Media Analytics – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 23 Apr 2025 06:32:23 GMT

Job description: The opportunityManulife is creating a Global Digital Marketing Center of Excellence to enhance its position as a digital customer leader. This initiative combines Marketing Technology and Demand Generation to build tailored customer journeys using connected data, which improves brand awareness, traffic, leads, sales, and dedication. They are looking for an innovative Media Analytics Manager to join their distributed team. This role involves producing insights from marketing data, leading quantitative and qualitative research on media performance, and providing actionable recommendations. The manager will work with tools like Adobe Analytics, Google Marketing Platform, and Power BI to deliver insights through reports and analysis.Responsibilities

  • Conduct in-depth analysis across media platforms and offer strategic recommendations to optimize paid campaigns in collaboration with the media team.
  • Lead initiatives to analyze data relevant to business needs, ensuring data accuracy and reliability.
  • Create data visualization reports to communicate key trends and insights, supporting decision-making.
  • Collaborate with teams to provide data-driven solutions and evaluate the effectiveness of strategies.
  • Manage communication between marketing and Martech implementation to ensure all the paid media campaigns are tagged at optimal taxonomy

How will you create an impact?This role makes a difference by acting as a bridge between marketing teams and data experts, helping everyone work together better. It involves understanding how customers interact with marketing efforts, from first contact to long-term engagement, and using that information to improve the overall customer experience and marketing results.What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 5-7 years relevant experience in a similar role preferably with a B2B and B2B2C background
  • Experience with digital marketing campaign analysis.
  • Experience with Business Intelligence data visualization tools (Power BI, Tableau, Domo)
  • Experience with digital media and web analytics tools such as Adobe Analytics, and Media Platforms (Google Marketing Platform, GA4, Meta, LinkedIn)
  • Demonstrated technical proficiency (i.e., use of software tools, coding experience, Excel, etc.)
  • Basic understanding of database management and SQL is preferred.
  • Experience in financial industry would be highly beneficial.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Understand the nuances between the different channels and media platforms to ask the right questions.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
  • We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
  • We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is launching a Global Digital Marketing Center of Excellence to strengthen their digital customer leadership position. They are seeking an innovative Media Analytics Manager to join their team, responsible for providing insights from marketing data and leading research on media performance. The role involves collaborating with various teams and utilizing tools like Adobe Analytics and Google Marketing Platform. The company offers competitive salary and benefits, opportunities for growth, and a values-first culture committed to diversity and inclusion. The position is based in Toronto, Ontario, with a hybrid working arrangement. Salary ranges from $86,250 CAD to $155,250 CAD, depending on location and relevant factors. Employees can access a range of benefits including health insurance, retirement savings plans, and paid time off.

Assistant Manager, Learning & Development – Manulife – Halifax, NS

Company: Manulife

Location: Halifax, NS

Expected salary:

Job date: Sat, 19 Apr 2025 03:15:38 GMT

Job description: The Global Contact Center is seeking a multifaceted and strategic Assistant Manager to lead our North American Learning… of our contact center staff. The Assistant Manager will collaborate closely with global teams and global contact center leaders…

The Global Contact Center is looking for an Assistant Manager to oversee training and development of staff in North America. The Assistant Manager will work closely with global teams and leaders to strategically improve the contact center’s performance.

Manulife – CAF LTD Administrator – Ontario

Company: Manulife

Location: Ontario

Expected salary:

Job date: Thu, 10 Apr 2025 01:04:59 GMT

Job description: Are you looking to join a dynamic encouraging team with unlimited opportunities to develop, succeed and grow? If you are the kind of person who enjoys working as part of a team yet can work independently, is passionate about helping others and thrives in a fast-paced environment, this position could be ideal for you.Reporting to the Associate Manager, CAF LTD and Vocational Rehabilitation Program (VRP) Support, the CAF LTD Administrator will work along with and in support of our Disability Case Managers and Vocational Rehabilitation Counsellors.Key responsibilities for this role will include (but are not limited to):Supporting Disability Case Managers and Vocational Rehabilitation Counsellors in a variety of tasks.Working as a liaison with plan members, schools/colleges, and other collaborators.Running new claim set up.Providing front line customer service by telephone and email.Accountability for administration and follow ups with plan members for outstanding information.Other duties as needed.What we are looking for:Excellent organizational skills with the ability to efficiently handle challenging priorities.Excellent communication skills (oral and written).Strong office administration skills.Consistent record of customer service experience in a fast paced environment.Excellent problem-solving and decision-making skills.Analytical skills with a close attention to detail.Ability to work efficiently and collaborate in a team environment.Deadline driven.Knowledge of the Canadian Armed Forces terminology, processes and concepts considered an asset.Requirements:Bilingual (English/French) oral and written requiredProficiency in MS Office (Word, Excel, Outlook and Teams) as well as Web Based applications.Education:Post-secondary education preferredWhat motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location CAN, Ontario – Full Time RemoteWorking ArrangementRemoteSalary range is expected to be between $38,250.00 CAD – $63,750.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife – Senior Full-stack Software Engineer – Waterloo, ON

Company: Manulife

Location: Waterloo, ON

Expected salary:

Job date: Thu, 10 Apr 2025 22:32:14 GMT

Job description: The OpportunityManulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.Office Location: Ideally Waterloo – ON, alternatively Toronto – ONWork arrangement: Hybrid – 3 days in office, 2 days from Home (remote working arrangement is not available)People Leader Role: NoJOB DESCRIPTIONDesigns, develops, tests, delivers, maintains and improves business applications as a member of a team, works across full-stack through entire software development lifecycle.Individual Responsibilities:

  • Builds, codes, tests, maintain high quality software
  • Participates in Agile sprints and ceremonies; supports rapid iteration and development
  • Translates user requirements into software requirements
  • Designs, develops, tests, delivers, maintains and improves business applications as a member of a team, works across full-stack through entire software development lifecycle
  • Builds code to specifications and standards
  • Builds and codes moderately complex software
  • Minimal time coaching teammates
  • Contributes code across BUs
  • Has positive impact to specific organizational entities & has some understanding of the nature of the impact
  • Usually a top contributor to team’s success
  • Designs, codes, unit tests and integrates new features and functionality as defined by the PO and team
  • Applies creative problem solving that bring software designs to life
  • Builds apps, APIs and data solutions to drive projects
  • Promotes agile principles and methodology
  • Participates in ideation and brainstorming sessions to devise creative and disruptive digital solutions
  • Performs various investigative “Spikes” in order to mitigate technical uncertainty and risk
  • Assists in the development of automated test harnesses as necessary to ensure delivery of high quality code
  • Updates progress daily through the tracking tool (Jira) or Kanban board
  • Completes and ensures completion of any required documentation required e.g. deployment, maintenance, support and business needs
  • Participate in the weekly Look Ahead meetings to assist the Product Owner to refine the Product Backlog including providing initial estimates
  • Apply disciplined coding practices to enable agility and delivery of high quality code

Job Requirements:Must have:7+ years of IT software development experience5+ years of production experience with mobile development using React Native (TypeScript): Demonstrated expertise in building and maintaining mobile applications with React Native and TypeScript.3+ years of production experience with NestJS: Solid experience in developing backend services using NestJS.5+ years of experience building and integrating REST APIs: Strong background in designing and implementing RESTful APIs.

  • Expert understanding of software development lifecycle
  • Understanding of how technology supports Manulife business strategy
  • Familiar with platform technologies
  • Familiar with modern software architectures and API-driven development
  • Familiar with scripting languages
  • Prioritizes efficient code production by using open-source frameworks and patterns
  • Mentors Associate Engineers
  • Seeks coaching from experts
  • Attends advanced training sessions and is certified on multiple domains of expertise
  • Demonstrates all core skills, and good interpersonal skills for the role
  • Good working and background knowledge of area of practice
  • Use and combine knowledge of the discipline and the market to formulate the right approach
  • Participates in functional demos utilizing new tech; designs own control structures
  • Fit for purpose, though may lack refinement
  • Sees actions partly in terms of longer-term goals
  • Understands the corporate climate & culture
  • Strong knowledge of the business
  • Writes clear, readable and maintainable code, takes ownership of the quality and usability of code
  • Understands how to find and reuse patterns and platforms in the Manulife ecosystem and the broader community
  • Hands-on RDBMS experience (data modeling, analysis, programming, stored procedures)
  • Good foundation in data structures, algorithms, and OO Design with rock-solid programming skills
  • Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
  • Constantly learns from both success and failure
  • Good organizational and problem-solving abilities that enable you to manage through creative abrasion
  • Good verbal and written communication; effectively articulates technical vision, possibilities, and outcomes
  • Experiments with emerging technologies and understanding how they will impact what comes next
  • BS or MS in Computer Science preferred or equivalent professional experience
  • Experiments with emerging technologies and understanding how they will impact what comes next.​

When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife – Senior Mobile Software Engineer – Waterloo, ON

Company: Manulife

Location: Waterloo, ON

Expected salary:

Job date: Fri, 11 Apr 2025 00:42:57 GMT

Job description: The OpportunityManulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.Office Location: Ideally Waterloo – ON, alternatively Toronto – ONWork arrangement: Hybrid – 3 days in office, 2 days from Home (remote working arrangement is not available)People Leader Role: NoJOB DESCRIPTIONYou will develop and test mobile applications, manage versions & updates as required.Individual Responsibilities:

  • Builds, codes, tests, maintain high quality mobile applications
  • Participates in Agile sprints and ceremonies; supports rapid iteration and development
  • Translates user requirements into software requirements
  • Responsible for designing, developing, testing, maintaining and improving application APIs as a member of a team, works across key data, orchestration, rules and transactional stacks through the entire application and system development life cycle.
  • Builds code to specifications and standards
  • Builds and codes moderately complex software
  • Minimal time coaching teammates
  • Contributes code across BUs
  • Has positive impact to specific organizational entities & has some understanding of the nature of the impact
  • Usually a top contributor to team’s success
  • Analyzes, codes, and tests software components as defined by the PO and team
  • Creates and conducts executable tests, continuously integrating code into the overall software framework
  • Reviews current software framework to identify defects and opportunities to improve performance and stability
  • Completes and ensures completion of any required documentation required e.g. deployment, maintenance, support and business needs
  • Researches technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiency
  • Promotes agile principles and methodology
  • Applies disciplined coding practices to enable agility and delivery of high quality code

Job Requirements:Must have:At least 7+ years experience in Software development experience5+ years of production experience with mobile development using React Native (TypeScript): Extensive experience in developing and maintaining mobile applications with React Native and TypeScript.5+ years of experience developing enterprise-grade applications: Proven ability to build robust, scalable, and secure applications for enterprise use.

  • Understanding of software development lifecycle
  • Understanding of how technology supports Manulife business strategy
  • Familiar with platform technologies
  • Familiar with modern software architectures and API-driven development
  • Familiar with scripting languages
  • Mentors Associate Engineers
  • Seeks coaching from experts
  • Attends advanced training sessions and is certified on multiple domains of expertise
  • Demonstrates all core skills, and good interpersonal skills for the role
  • Good working and background knowledge of area of practice
  • Use and combine knowledge of the discipline and the market to formulate the right approach
  • Participates in functional demos utilizing new tech; designs own control structures
  • Fit for purpose, though may lack refinement
  • Sees actions partly in terms of longer-term goals
  • Understands the corporate climate & culture
  • Strong knowledge of the business
  • Writes clear, readable and maintainable code, takes ownership of the quality and usability of code
  • Understands systems development methodology
  • Strong foundation in design, programming and testing
  • Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
  • BS or MS in Computer Science preferred or equivalent professional experience
  • Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
  • Constantly learns from both success and failure
  • Good organizational and problem-solving abilities that enable you to manage through creative abrasion
  • Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
  • Experiments with emerging technologies and understanding how they will impact what comes next.

Decision Authorities:

  • Able to achieve most tasks using own judgement
  • Can lead smaller groups where required
  • Drives 50% of the time in paired programming
  • Good analytical skills, copes with complex situations through deliberate analysis and planning

When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Waterloo, OntarioWorking ArrangementHybridSalary range is expected to be between $94,220.00 CAD – $174,980.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.