Vice-President, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Tue, 19 Aug 2025 23:19:22 GMT

Job description: , Information Technology, Marketing, Commerce, or a related field. 10+ years of experience in digital marketing technologies, IT… Canada Department: Marketing Employment Type: Full-Time Reports to: Vice-President, Marketing When it comes…

The content describes a job position in the marketing department requiring a candidate with over 10 years of experience in digital marketing technologies and IT, preferably in Information Technology, Marketing, or Commerce. The role is full-time and reports to the Vice-President of Marketing, based in Canada.

Director, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Aug 2025 07:59:31 GMT

Job description: . 10+ years of experience in digital marketing technologies, IT project management, or a related field, with at least 5… Canada Department: Marketing Employment Type: Full-Time Reports to: Vice-President, Marketing When it comes…

The job requires over 10 years of experience in digital marketing technologies or IT project management, with a minimum of 5 years in a related field. It is a full-time position in Canada, reporting to the Vice-President of Marketing.

Vice-President, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Aug 2025 00:36:16 GMT

Job description: , Information Technology, Marketing, Commerce, or a related field. 10+ years of experience in digital marketing technologies, IT… Canada Department: Marketing Employment Type: Full-Time Reports to: Vice-President, Marketing When it comes…

The job is for a full-time position in Canada within the Marketing department, reporting to the Vice-President of Marketing. The ideal candidate should have over 10 years of experience in digital marketing technologies and related fields like Information Technology or Commerce.

Director, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Aug 2025 04:45:39 GMT

Job description: . 10+ years of experience in digital marketing technologies, IT project management, or a related field, with at least 5… Canada Department: Marketing Employment Type: Full-Time Reports to: Vice-President, Marketing When it comes…

The content outlines a job opportunity in Canada for a full-time role in the marketing department. The position requires over 10 years of experience in digital marketing technologies or IT project management, with a minimum of 5 years in a relevant field. The role reports to the Vice-President of Marketing.

Marketing Administrative Assistant – Mattamy Homes – Orlando, FL

Company: Mattamy Homes

Location: Orlando, FL

Expected salary:

Job date: Thu, 31 Jul 2025 03:39:18 GMT

Job description:

Job Title: Marketing Administrative Assistant
Location: Orlando, Florida
Employment Type: Full-Time / Permanent

Job Description:
We are seeking a highly organized and proactive Marketing Administrative Assistant to join our dynamic team in Orlando, Florida. In this role, you will play a crucial part in supporting the Director of Marketing and the broader marketing team, ensuring that operations run smoothly and efficiently across various locations, including Sarasota, Southeast Florida, Tampa, and Tucson.

Key Responsibilities:

  • Assist the Director of Marketing in daily administrative tasks and project coordination.
  • Manage schedules, organize meetings, and prepare relevant materials for presentations and reports.
  • Coordinate marketing campaigns and events, ensuring timelines and budgets are adhered to.
  • Compile and analyze data to support marketing initiatives and track performance metrics.
  • Maintain organized records and files related to marketing activities and campaigns.
  • Facilitate communication between team members, stakeholders, and external partners.
  • Prepare and process marketing collateral, maintaining consistency in branding and messaging.
  • Handle inquiries and provide excellent customer service to internal and external contacts.

Qualifications:

  • Proven experience in an administrative or support role, preferably within a marketing department.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills.
  • Proficient in office software, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Detail-oriented with a focus on accuracy and quality.
  • Ability to work effectively both independently and as part of a team.
  • A proactive attitude and willingness to learn and adapt in a fast-paced environment.

If you are enthusiastic about marketing and have a knack for providing top-notch administrative support, we would love to hear from you! Join us in making a significant impact in the marketing landscape across Florida and beyond.

Marketing Administrative Assistant – Mattamy Homes – Orlando, FL

Company: Mattamy Homes

Location: Orlando, FL

Expected salary:

Job date: Wed, 30 Jul 2025 22:16:30 GMT

Job description:

Job Title: Marketing Administrative Assistant
Location: Orlando, Florida
Employment Type: Full-Time / Permanent

Job Overview:
We are seeking a detail-oriented and proactive Marketing Administrative Assistant to support the Director of Marketing in our Orlando office. This role is crucial in ensuring smooth operations and effective communication within the marketing department. The ideal candidate will thrive in a fast-paced environment and possess strong organizational and multitasking skills.

Key Responsibilities:

  • Support Marketing Leadership: Collaborate closely with the Director of Marketing to manage calendars, schedule meetings, and coordinate travel arrangements.

  • Project Coordination: Assist in the execution of marketing campaigns, including gathering necessary materials, tracking project timelines, and ensuring deadlines are met.

  • Administrative Tasks: Manage incoming communications, prepare reports, and maintain marketing databases to support ongoing initiatives.

  • Research and Analysis: Conduct market research and analyze data to provide insights that assist in decision-making processes.

  • Event Coordination: Help organize promotional events and campaigns, including logistics, materials preparation, and on-site assistance.

  • Communication Liaison: Act as a point of contact for internal teams and external vendors, facilitating smooth information flow and project updates.

Qualifications:

  • Proven experience in an administrative role, preferably within a marketing environment.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with marketing software tools.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to prioritize workload and manage multiple tasks.
  • A proactive attitude and ability to work collaboratively within a team.

Why Join Us?
Be part of a dynamic marketing team in a vibrant location, where your contributions will have a direct impact on our growth and success. We offer a supportive work environment, opportunities for professional development, and a chance to work with creative and passionate individuals.

If you’re ready to take your career to the next level in a role that blends administrative support with marketing innovation, we want to hear from you!

Marketing Administrative Assistant – Mattamy Homes – Orlando, FL

Company: Mattamy Homes

Location: Orlando, FL

Expected salary:

Job date: Thu, 31 Jul 2025 05:20:09 GMT

Job description:

Job Title: Marketing Administrative Assistant

Location: Orlando, Florida

Employment Type: Full-Time / Permanent

About the Role:
We are seeking a motivated and detail-oriented Marketing Administrative Assistant to join our dynamic team. This role is based in Orlando, Florida, and will provide essential support to the Director of Marketing. Our ideal candidate will thrive in a fast-paced environment and contribute to the overall effectiveness of our marketing initiatives across multiple regions including Sarasota, Southeast Florida, Tampa, and Tucson.

Key Responsibilities:

  • Assist in the planning and execution of marketing campaigns and strategies.
  • Coordinate and manage marketing materials, ensuring they align with brand standards.
  • Support the Director of Marketing with scheduling, correspondence, and project management.
  • Maintain and organize marketing databases and records.
  • Facilitate communication between various departments and external partners.
  • Prepare reports and presentations for the marketing team.
  • Manage social media accounts and assist in content creation.
  • Respond to inquiries and provide excellent customer service to stakeholders and clients.

Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
  • Previous experience in an administrative or marketing support role is a plus.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with marketing software and tools.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a collaborative team.

Why Join Us?
This is an excellent opportunity to grow your career in marketing while supporting a passionate team dedicated to making a difference. If you are eager to learn and contribute to innovative marketing projects, we encourage you to apply!

Application Process:
Please submit your resume and a cover letter detailing your qualifications and interest in the position. We look forward to hearing from you!

Director, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Aug 2025 00:05:41 GMT

Job description: Location:Toronto, Ontario (Hybrid – 4 days per week in office; w. up to 50% travel)Company:Mattamy Homes CanadaDepartment:MarketingEmployment Type:Full-TimeReports to:Vice-President, MarketingWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.about what makes working at Mattamy special and our award-winning culture.What we offerThe Director, Marketing Technology will serve as the strategic and technical leader for ensuring the success and optimization of all marketing technology (MarTech) and sales platforms within the organization. This role is a critical bridge between marketing and IT teams, driving seamless integration, innovation, and establish requirements and operational excellence across digital platforms to enhance customer engagement, lead generation, and sales effectiveness. It encompasses a wide range of technologies, including marketing automation platforms, CRM systems, sales enablement, website, data analytics tools, among others. The Director, Marketing Technology will be accountable for driving the research and solutioning necessary to continue advancing the customer experience in alignment with Mattamy’s company vision. The ideal candidate has experienced full ownership of/accountability for CRM systems along with other leveraged marketing platforms in the homebuilding industry.Note: Depending on the skills, knowledge, and experience of the selected candidate, this role may be hired at either the Director or VP level.What you’ll do

  • Work hand-in-hand with executive leaders of sales and marketing in both countries (Canada & USA) to support the vision and solutions to support the holistic customer experience
  • Provide strategic and thought leadership on the development, implementation, and continuous improvement of a comprehensive and innovative MarTech and sales enablement platforms in alignment with business objectives, including leveraging AI and other key solutions.
  • Provide technical oversight and drive exceptional cross-functional collaboration to ensure the seamless integration and interoperability between various platforms, tools, and data sources
  • Evaluate and recommend technologies or tools to improve efficiency, scalability, and performance.
  • Gather and execute requirements in alignment with the organization’s technology needs and strategic roadmap
  • Manage the end-to-end lifecycle of MarTech and sales platforms, including implementation, operation, maintenance, and upgrades.
  • Monitor platform health and performance, ensuring uptime, data accuracy, and optimal configuration.
  • Lead troubleshooting and resolution of technical issues, coordinating with vendors and internal teams as needed.
  • Accountable for continuous and data-driven optimization, including but not limited to leveraging analytics to track and improve the effectiveness of marketing and sales campaigns across platforms, and establishing KPIs and dashboards to provide real-time insights into platform performance and ROI.
  • Collaborate, with fluid communication skills, with data teams to enhance customer segmentation, personalization, and predictive modeling.
  • Work closely with marketing, sales, and IT teams to prioritize projects and deliver seamless employee and customer user experiences.
  • Work closely with training team to coordinate and ensure user training is meeting business and user needs on an ongoing basis. Provide training and mentorship on the effective use of MarTech platforms.
  • Maintain strong relationships with external vendors and partners to negotiate contracts and support.
  • Other duties as required

What you bring

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, Commerce, or a related field.
  • 10+ years of experience in digital marketing technologies, IT project management, or a related field, with at least 5 years in a leadership role in the homebuilding industry preferred.
  • Proficiency in CRM platforms, marketing automation tools, data analytics tools, and DXP/CMS platforms.
  • Experience with APIs, middleware, and integrations to unify disparate platforms.
  • Strong ability to interpret data and derive actionable insights.
  • Proven experience with and understanding of the consumer journey throughout the sales and marketing funnel and how technology platforms enable the online and offline consumer experience.
  • Proven ability to lead cross-functional teams and manage multiple stakeholder relationships.
  • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Excellent organization skills and project management

Bonus points

  • Exposure to and intimate knowledge on AI and machine learning technologies in MarTech.
  • Experience in Agile or DevOps environments.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.Who we areis the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.Be yourself. We want it that way.At Mattamy, we’re passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we’re on a journey toward a welcoming, barrier-free culture for everyone. ​​​​Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.Qualified applicants will be contacted directly by the Talent Acquisition team.

Job Summary: Director, Marketing Technology at Mattamy Homes Canada

Location: Toronto, Ontario (Hybrid, 4 days in-office, up to 50% travel)
Company: Mattamy Homes Canada
Department: Marketing
Employment Type: Full-Time

Overview:
Mattamy Homes, recognized for innovative homebuilding and community planning, seeks a Director of Marketing Technology to lead and optimize its marketing technology (MarTech) and sales platforms. This role requires a strategic leader who will integrate marketing and IT to boost customer engagement, lead generation, and sales effectiveness.

Key Responsibilities:

  • Collaborate with senior sales and marketing leaders in Canada and the USA to enhance customer experience.
  • Provide strategic oversight for the development and improvement of MarTech and sales platforms.
  • Ensure seamless integration between various technologies and data sources.
  • Evaluate and recommend tools to enhance performance and efficiency.
  • Manage the lifecycle of MarTech platforms, ensuring uptime and data accuracy.
  • Utilize data analytics for continuous platform optimization.
  • Work with training teams to ensure effective user training on MarTech platforms.
  • Maintain vendor relationships and negotiate contracts.

Qualifications:

  • Bachelor’s or Master’s degree in a related field.
  • 10+ years in digital marketing technologies or IT project management, with 5 years in a leadership role, preferably in homebuilding.
  • Proficient in CRM and marketing automation tools, data analytics, and DXP/CMS platforms.
  • Strong data interpretation skills and understanding of the consumer journey.
  • Excellent communication and project management skills.

Bonus Points:

  • Experience with AI and machine learning in MarTech.
  • Familiarity with Agile or DevOps environments.

Company Culture:
Mattamy Homes values diversity and inclusivity, aiming to cultivate a supportive work environment. The organization is committed to accommodating individuals with disabilities throughout the hiring process.

Application Note:
Candidates are encouraged to apply even if they do not meet all requirements.

About Mattamy Homes:
Mattamy is the largest family-owned homebuilder in North America, helping over 8,000 families achieve home ownership annually. Communities span across major Canadian cities and the U.S.

Vice-President, Marketing Technology – Mattamy Homes – Toronto, ON

Company: Mattamy Homes

Location: Toronto, ON

Expected salary:

Job date: Wed, 20 Aug 2025 03:47:36 GMT

Job description: Location:Toronto, Ontario (Hybrid – 4 days per week in office; w. up to 50% travel)Company:Mattamy Homes CanadaDepartment:MarketingEmployment Type:Full-TimeReports to:Vice-President, MarketingWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.about what makes working at Mattamy special and our award-winning culture.What we offerThe Vice-President, Marketing Technology will serve as the strategic and technical leader for ensuring the success and optimization of all marketing technology (MarTech) and sales platforms within the organization. This role is a critical bridge between marketing and IT teams, driving seamless integration, innovation, and establish requirements and operational excellence across digital platforms to enhance customer engagement, lead generation, and sales effectiveness. It encompasses a wide range of technologies, including marketing automation platforms, CRM systems, sales enablement, website, data analytics tools, among others. The Vice-President, Marketing Technology will be accountable for driving the research and solutioning necessary to continue advancing the customer experience in alignment with Mattamy’s company vision. The ideal candidate has experienced full ownership of/accountability for CRM systems along with other leveraged marketing platforms in the homebuilding industry.Note: Depending on the skills, knowledge, and experience of the selected candidate, this role may be hired at either the Director or VP level.What you’ll do

  • Work hand-in-hand with executive leaders of sales and marketing in both countries (Canada & USA) to support the vision and solutions to support the holistic customer experience
  • Provide strategic and thought leadership on the development, implementation, and continuous improvement of a comprehensive and innovative MarTech and sales enablement platforms in alignment with business objectives, including leveraging AI and other key solutions.
  • Provide technical oversight and drive exceptional cross-functional collaboration to ensure the seamless integration and interoperability between various platforms, tools, and data sources
  • Evaluate and recommend technologies or tools to improve efficiency, scalability, and performance.
  • Gather and execute requirements in alignment with the organization’s technology needs and strategic roadmap
  • Manage the end-to-end lifecycle of MarTech and sales platforms, including implementation, operation, maintenance, and upgrades.
  • Monitor platform health and performance, ensuring uptime, data accuracy, and optimal configuration.
  • Lead troubleshooting and resolution of technical issues, coordinating with vendors and internal teams as needed.
  • Accountable for continuous and data-driven optimization, including but not limited to leveraging analytics to track and improve the effectiveness of marketing and sales campaigns across platforms, and establishing KPIs and dashboards to provide real-time insights into platform performance and ROI.
  • Collaborate, with fluid communication skills, with data teams to enhance customer segmentation, personalization, and predictive modeling.
  • Work closely with marketing, sales, and IT teams to prioritize projects and deliver seamless employee and customer user experiences.
  • Work closely with training team to coordinate and ensure user training is meeting business and user needs on an ongoing basis. Provide training and mentorship on the effective use of MarTech platforms.
  • Maintain strong relationships with external vendors and partners to negotiate contracts and support.
  • Other duties as required

What you bring

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, Commerce, or a related field.
  • 10+ years of experience in digital marketing technologies, IT project management, or a related field, with at least 5 years in a leadership role in the homebuilding industry preferred.
  • Proficiency in CRM platforms, marketing automation tools, data analytics tools, and DXP/CMS platforms.
  • Experience with APIs, middleware, and integrations to unify disparate platforms.
  • Strong ability to interpret data and derive actionable insights.
  • Proven experience with and understanding of the consumer journey throughout the sales and marketing funnel and how technology platforms enable the online and offline consumer experience.
  • Proven ability to lead cross-functional teams and manage multiple stakeholder relationships.
  • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Excellent organization skills and project management

Bonus points

  • Exposure to and intimate knowledge on AI and machine learning technologies in MarTech.
  • Experience in Agile or DevOps environments.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.Who we areis the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.Be yourself. We want it that way.At Mattamy, we’re passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we’re on a journey toward a welcoming, barrier-free culture for everyone. ​​​​Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.Qualified applicants will be contacted directly by the Talent Acquisition team.

Location: Toronto, Ontario (Hybrid – 4 days in-office with up to 50% travel)
Company: Mattamy Homes Canada
Department: Marketing
Employment Type: Full-Time
Reports to: Vice-President, Marketing

Overview:
Mattamy Homes is a leading homebuilder in Canada known for its commitment to community and sustainable living. The company values a supportive team environment, encouraging employee contributions and fostering career growth.

Position: Vice-President, Marketing Technology
This role is pivotal for the strategic and technical leadership of marketing technology (MarTech) and sales platforms. The VP will facilitate seamless integration between marketing and IT, optimizing customer engagement and lead generation. Key responsibilities include managing MarTech systems, ensuring cross-platform collaboration, and driving continuous improvement in technology and processes.

Key Responsibilities:

  • Collaborate with sales and marketing leaders to enhance the customer experience.
  • Lead the development and optimization of MarTech platforms.
  • Evaluate and recommend tools for efficiency and performance.
  • Manage lifecycle operations of MarTech systems.
  • Monitor platform performance and implement data-driven improvements.
  • Engage with teams to prioritize projects and improve user experiences.
  • Train staff on effective MarTech use and maintain vendor relationships.

Qualifications:

  • Bachelor’s or Master’s in a relevant field.
  • Over 10 years of experience in digital marketing technology or IT, with 5+ years in a leadership role, preferably in homebuilding.
  • Proficient in CRM and marketing automation tools, with strong data analysis skills.
  • Experience in managing multiple stakeholders and leading cross-functional teams.

Bonus Skills:

  • Knowledge of AI and machine learning in MarTech.
  • Experience in Agile or DevOps environments.

Company Culture:
Mattamy Homes prioritizes diversity and inclusion, striving to cultivate an environment where all employees can thrive. The company is also committed to accommodating individuals with disabilities throughout the hiring process.

Call to Action:
Interested applicants are encouraged to apply, even if they do not meet all requirements, as Mattamy is willing to support professional growth.

Mattamy Homes – Junior IT Specialist, Division Services – Mississauga, ON

Company: Mattamy Homes

Location: Mississauga, ON

Expected salary:

Job date: Thu, 31 Jul 2025 23:46:12 GMT

Job description: Location:Mississauga, OntarioCompany:Mattamy Homes CanadaDepartment:Information Technology, GTA Lowrise DivisionEmployment Type:Full-TimeReports to:Manager, Division ServicesWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.about what makes working at Mattamy special and our award-winning culture.What we offerReporting to the IT Manager, Division Services, the Junior IT Specialist Division Service will be responsible for supporting and ensuring delivery of IT services to the Toronto Homebuilding business so that end users can accomplish business tasks, while striving to achieve the company mission the Best Homeowner Experience, in all activities undertaken.What you’ll do

  • Provide exemplary end-user support and service in all situations, keeping the end-user informed of progress and workarounds.
  • Provide a prompt response to user requests for information and assist in application system problem resolution.
  • Collaborate with IT Service Delivery Leads for activities such as incident management, problem management and root cause analysis and to resolve after-hours incidents.
  • Proactively build relationships and awareness of remote office activities with key stakeholders from the different divisions.
  • Ensure defined process and procedures are followed and maintained.
  • Partner with People & Culture and business leads to ensure onboarding/offboarding processes are followed.
  • Assist all users with Windows 10, Windows 11, Dell, iPads, iPhone and Android support.
  • Troubleshoot meeting related issues with Logitech devices/Microsoft Teams and assist remote users through LogMeIn.
  • Triage issues and service requests via phone, e-mail or service desk ticketing system.
  • Log all incoming calls in an Incident Management tool and resolve and/or escalate calls as required.
  • Train users on Mattamy processes and applications.
  • Manage ordering & deployment of hardware and software required for users.
  • Ensure user hardware central database is managed and up to date.
  • Manage distribution groups.
  • Assist users in troubleshooting Multi-Factor Authentication (MFA) related issues.
  • Deployment and troubleshooting Konica Minolta printers and ensure toner inventory is managed.

What you bring

  • Strong knowledge of computer hardware, software, operating systems, and networking fundamentals (LAN/WAN/VPN).
  • Proficiency in diagnosing and resolving technical issues in a Windows and/or Mac environment.
  • Understanding of Wide Area Network and LAN technologies that can be used to connect site, trailers and offices.
  • Demonstrated experience with client support and a proven ability to deliver a high level of customer service.
  • Excellent written and verbal communication skills.
  • Customer and Vendor relationship management skills.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability.
  • Strong ability to achieve high performance goals and meet deadlines in a fast-paced environment.
  • Able to travel within the GTA region.

Bonus points

  • College Diploma or University Degree in business or information systems.
  • Experience with the following systems: Fresh Service, Solarwinds, Office 365 (Applications, Email, Teams, Sharepoint, PIMS/ LAPS, MFA), Active Directory, Apple, Windows and Android Devices, Dell Hardware, JD Edwards and LogMeIn.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.Who we areis the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.Be yourself. We want it that way.At Mattamy, we’re passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we’re on a journey toward a welcoming, barrier-free culture for everyone. ​​​​Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.Qualified applicants will be contacted directly by the Talent Acquisition team.