Senior Strategy Manager – Small & Medium Business (SMB) – Telus – Toronto, ON – Vancouver, BC

Company: Telus

Location: Toronto, ON – Vancouver, BC

Expected salary: $94000 – 142000 per year

Job date: Wed, 16 Oct 2024 22:45:37 GMT

Job description: DescriptionTELUS is renowned for its inclusive workplace where our diverse team members make significant contributions, setting us apart in the industry. Our success hinges on both our forward-thinking team and our innovative technology solutions. Our team embodies qualities like enthusiasm, innovation, passion, and energy. We believe that our high-performance culture offers personal fulfillment, professional challenges, and financial rewards.The SMB Growth & Retention team is dedicated to acquiring new business and retaining existing customers in the Small Business segment. Spanning across Canada, Central America, Morocco, and the Philippines, our team employs an omnichannel approach to address this vibrant and expanding market. We collaborate closely with Marketing, Product, and Channel teams, leveraging integration strategies to maximize our collective expertise and drive market growth and differentiation.We seek individuals who embrace transformation and are committed to driving meaningful change to deliver exceptional outcomes. This role presents a unique opportunity to shape your career while transforming our SMB channel operations. Are you up for the challenge?Position Summary:As the ‘Chief of Staff’ for the Vice-President, your primary responsibility will be to develop, own, and execute our best-in-class business strategy within the SMB Growth & Retention team. You will establish robust controls and coordination strategies across all business phases, ensuring efficient and effective delivery of our long-term operational strategy.We are looking for a highly adaptable individual who champions collaboration, execution, and teamwork. If you thrive in a fast-paced, growth-oriented environment and excel at turning business challenges into clearly defined solutions and result-oriented plans, you could be the perfect fit.Key Responsibilities:

  • Strategic Planning and Execution:
  • Lead the development and refinement of strategic priorities aligned with our SMB goals.
  • Translate strategic objectives into actionable plans for the sales organization.
  • Manage strategy scorecards and executive alignment with corporate goals.
  • Cross-Functional Alignment and Collaboration:
  • Ensure alignment and execution of strategic priorities across various departments.
  • Facilitate collaboration, resolve conflicts, and accelerate decision-making.
  • Enablement and Capability Building:
  • Develop and implement enablement programs for sales teams.
  • Conduct training and workshops to enhance strategic thinking and execution excellence.
  • Performance Monitoring and Optimization:
  • Define KPIs and metrics to track initiative success.
  • Analyze performance data to drive continuous improvement and optimize outcomes.
  • Governance and Reporting:
  • Manage financial reporting and governance processes.
  • Prepare executive-level presentations and reports on program financials and KPIs.

QualificationsYou’re the perfect fit if you:

  • Are a passionate problem solver with a track record in business solutioning.
  • Thrive in high-growth, transformative environments.
  • Make agile decisions and adapt quickly to changing business conditions.
  • Have strong sales efficacy and experience in sales enablement.
  • Are familiar with Premier Sales Organization methodologies and similar systems.
  • Excel in collaboration and relationship building.
  • Possess technical and analytical proficiency, including CRM systems and data management.
  • Are action-oriented, self-directed, and team-oriented.
  • Operate effectively in cross-functional teams and build trust easily.
  • Embrace innovation and change, with experience in executive reporting.

Experience Required:

  • 5-7 years of relevant experience.

Great-to-Haves:

  • Experience in TELUS B2B sales, strategy, or enablement.
  • Exposure to Premier Sales Organization (PSO) methodologies.
  • Experience in matrix structures delivering end-to-end success.
  • Strong research, analytics, problem-solving, communication, presentation, and documentation skills.
  • Project management, data visualization, and executive reporting skills.

Salary Range: $94,000-$142,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS is known for its diverse and inclusive workplace culture, with a high-performance team focused on innovation and technology solutions. The SMB Growth & Retention team is dedicated to acquiring new business and retaining customers in the Small Business segment. They are seeking adaptable individuals to shape their career and drive change within the organization. The Chief of Staff role involves strategic planning, cross-functional collaboration, performance monitoring, and governance responsibilities. Qualifications include problem-solving skills, experience in sales enablement, and familiarity with Premier Sales Organization methodologies. The salary range is $94,000-$142,000 with potential for a performance bonus or sales incentive plan. TELUS offers a comprehensive total rewards package, career growth opportunities, flexibility in work arrangements, and a commitment to diversity and inclusion.

Director, Sales – Small Medium Business – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $130000 – 194000 per year

Job date: Sat, 05 Oct 2024 06:37:39 GMT

Job description: to solve complex problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance… with external or internal parties or to use English applications or software as part of their tasks. Sales and Marketing Help…

Small and Medium Business Applications Sales Lead – Microsoft – Toronto, ON

Company: Microsoft

Location: Toronto, ON

Expected salary: $102300 per year

Job date: Sun, 22 Sep 2024 05:42:21 GMT

Job description: In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft’s next $100 billion-dollar business – this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.The Small and Medium Business (SMB) segment within SMC is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience.As the Small and Medium Business Applications Sales Lead, you are accountable to Business Applications business goals of Microsoft’s SMB business and be the customer advocate across the organization. This requires continuous innovation and evolution of our sales execution strategy, while remaining centered on the customer.To be successful, you have a deep understanding of the local market, customer acquisition engines and partner programs and motions across services/products and the respective routes-to-market. You will lead a v-team of key business stakeholders from the partner, products and services, marketing, and sales operations teams, drive alignment on the SMB solution area strategy through the development of a holistic business plan and ensure always on execution with the right level of investments to address customer needs and accelerate their digital transformation. This role is flexible in that you can work up to 50% from home.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Responsibilities:The Canada Small and Medium Business Applications Sales Lead is accountable for delivering on revenue quotas and driving growth across Biz Apps Solution Areas}, leading the orchestration and execution of SMB growth plans, and managing SMB investments in the Canada area

  • SMB SME – Builds SMB solution play execution plans across relevant sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Defines rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed.
  • Customer SME: including participating in customer events, and delivery customer webinars.
  • Partner: Deep understanding of partner programs such as Surestep, QRP, BGI.
  • Sales Performance- Manage SMB segment revenue growth and new net customer adds on cloud-based solutions offerings within local markets. Prioritize go-to-market offerings and ensure channel partner recapture of expiring legacy end-customers to move their business to the cloud. Develop strategies for securing cloud customers through cloud solution provider (CSP) expansion within the local SMB market. Share SMB customer insights and recommendations to shape programs that drive cloud customer acquisition.
  • Revenue, Customer Adds and SMB priority metrics accountability.
  • Sales Execution- Facilitates collaboration across the business to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation. Including ROB and orchestration of v-team across organizations
  • Partner (SureStep; BGI; QRP; Deal Desk; Channel Incentives & Offers)
  • Vendor tele (Local capacity & Training)
  • Strategic partnerships (Identify, Recruit and Manage)
  • Deal execution – Where appropriate, supports the realization of deals that are complex, represent significant market share, and/or penetrate competitor’s market share by working directly with and through local partners.
  • Customer Insights and Satisfaction – Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction.

Embody our &Qualifications:Required/Minimum Qualifications

  • Bachelor’s Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 6+ years relevant Sales or Marketing experience with Information Technology products and/or services
  • OR equivalent experience.

Additional or Preferred Qualifications.

  • Bachelor’s Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services OR 5+ years relevant sales experience with Information Technology product/services
  • OR equivalent experience.
  • A self-starter with a track record of consistently meeting or exceeding sales targets
  • Demonstrable sales hygiene & deal excellence discipline, using sales methods, processes and tools
  • Capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
  • Desire to work in a competitive environment where growth potential is driven by one’s abilities and attitude
  • Solid Time Management Skills with an ability to work independently with a high level of integrity
  • Leading, partnering and orchestrating with virtual teams of experts
  • Skill to breakdown complex information with the ability to thrive in an ambiguous, fast based environment
  • Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
  • Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
  • Enterprise and/or Channel Sales. 4+ years’ experience selling business to business IT solutions and meeting revenue targets.
  • Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
  • Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.
  • Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
  • Understanding of business solutions, specifically CRM and/or ERP applications including one or more of: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact.
  • Have completed one or more training and/or certification on these Microsoft technologies (Power BI, Power Platform, or Dynamics 365) or similar information technology solutions or software applications
  • Willing to attain certification in any Microsoft Business application technologies within 12 months.

SMB Sales IC4 – The typical base pay range for this role across Canada is CAD $102,300 – CAD $168,300 per year.Find additional pay information here:Microsoft will accept applications for the role until Septemeber 25, 2024Microsoft is an equal opportunity employer. All qualified Applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .#SMC25

The Small, Medium, Corporate (SMC) and Digital Sales organization at Microsoft is focused on empowering customers through the Microsoft cloud. This segment is poised to be Microsoft’s next $100 billion-dollar business. The Small and Medium Business (SMB) segment is a key driver of growth, dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide. The SMB Applications Sales Lead is responsible for driving revenue growth and customer acquisition in the SMB market. Key responsibilities include developing and executing SMB growth plans, managing SMB investments, and collaborating with key stakeholders across the organization. The ideal candidate will have a deep understanding of the market, partner programs, and sales execution strategies. The role offers flexibility to work from home up to 50% of the time. Microsoft is committed to creating an inclusive work environment where all employees can thrive. The company values respect, integrity, and accountability. Qualified candidates will have a Bachelor’s degree and 6+ years of relevant Sales or Marketing experience in Information Technology. Additional qualifications include experience in enterprise and/or channel sales, CRM/ERP software, and cloud-based business applications. The base pay range for this role in Canada is CAD $102,300 – CAD $168,300 per year. Microsoft is an equal opportunity employer.

Channel Manager, Sales – Small Medium Business Solutions – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $63000 – 95000 per year

Job date: Sat, 14 Sep 2024 04:17:56 GMT

Job description: and negotiate marketing partnerships and support developers throughout the build life cycle focusing on providing an optimal… business market. Collaborate with and consolidate feedback for the Business Marketing team to drive efficiencies. As the…

Loyalty & Retention Sales Director – Small & Medium Business (SMB) – Telus – Burnaby, BC – Vancouver, BC

Company: Telus

Location: Burnaby, BC – Vancouver, BC

Expected salary: $130000 – 194000 per year

Job date: Fri, 13 Sep 2024 04:40:44 GMT

Job description: Business Marketing team to drive efficiencies. You are motivated by numbers and you understand the story behind KPIs, activity… Establish and deliver on key performance indicators (KPIs) Collaborate with stakeholders in Marketing and TDX to meet…

Director, Small medium business Loyalty & Retention – Telus – Burnaby, BC – Vancouver, BC

Company: Telus

Location: Burnaby, BC – Vancouver, BC

Expected salary: $130000 – 194000 per year

Job date: Thu, 12 Sep 2024 01:34:38 GMT

Job description: Business Marketing team to drive efficiencies. You are motivated by numbers and you understand the story behind KPIs, activity… Establish and deliver on key performance indicators (KPIs) Collaborate with stakeholders in Marketing and TDX to meet…