Tag: Norton

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Company: Norton Rose Fulbright

Location: Toronto, ON

Job description: Hybrid work schedule – Please note that this position can also be filled in any of our offices across CanadaWe are seeking an individual to take on the key responsibility of implementing and managing the firm’s digital marketing technologies across NRF globally. The role reports to the sr. director – central services, and works closely and in alignment with the regional digital managers, and the head of brand and communications – central services. This dynamic role demands a high level of collaboration with teams throughout NRF, and provides an exceptional opportunity to lead the planning, implementation, and performance measurement of our digital marketing technology stack, including platforms, integrations, and data. To excel in this role, we’re looking for a proactive problem-solving analytical and creative individual with exceptional stakeholder management skills to develop and drive our digital marketing strategy.You will be focusing on:

• Working collaboratively with regional CMOs, digital leads and the head of brand and communications – central services, to support the development of a marketing technology roadmap that supports the business across all five NRF regions (EMEA, US, Canada, South Africa and Australia).
• Providing strategic guidance on the marketing technology stack (including the firm’s intranet).
• Overseeing the firm’s website, ensuring it is visually appealing, user friendly, and optimized for search engines (SEO). Regularly tracking website performance and implementing improvements to enhance the user experience.
• Assisting the firm to select the right marketing technology tools.
• Managing relationships with external agencies, vendors, and partners, to ensure we are leveraging our investments.
• Advising and overseeing the firm-wide MarTech data strategy.
• Reporting and providing performance analysis on marketing activities across all channels.
• Overseeing the configuration, deployment, operation, and use of existing platforms, working with suppliers as appropriate.
• Developing and promoting a continuous improvement approach for the MarTech stack.
• Ensuring adherence to data privacy and other applicable regulations within the firm’s MarTech stack.
• Mentoring and developing the regional digital marketing teams.

What you bring to the roleBackground:

• Extensive experience (including both operational and strategic) of core marketing platforms including: website, intranet, email marketing, client relationship management, and social media management platforms.
• Previous experience working in a digital leading role within a professional services firm.
• Bachelor’s degree in marketing, business or a related discipline required.

Leadership and planning:

• Proven experience in leading the development and roll-out of a digital marketing roadmap that supports the business objectives.
• Ability to undertake significant change and project management activities operating across teams and across multiple geographies.
• Experience in building executive-level materials, with the ability to distil complex concepts into clear, easy-to-understand business presentations.

Stakeholder management:

• Natural influencing skills, with an ability to work successfully with both junior and senior people.
• A strong collaborator, bringing people together across offices and functions to work effectively in virtual teams in a complex global matrix structure.

Technology & analytics:

• Knowledge of the emerging MarTech landscape.
• Experience with website optimization, including UX design, A/B testing, and conversion rate optimization.
• Knowledge of online advertising in fields such as search engine marketing, social & pay per click.
• Specific experience of the following platforms would be beneficial: Sitecore, Vuture, MS365, InterAction, SEMRush, Sharepoint, Eloqua, ON24, LinkedIn.
• Excellent analytical and data-driven decision-making skills. Including using tools such as Google Analytics.
• A strong understanding of data management fundamentals, including GDPR requirements and compliance.

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.To find out more about how we integrate diversity, equity and inclusion in everything we do please click .If you are unable to apply for a position online or require any reasonable adjustments during the recruiting process, please contact TORHR_RH@nortonrosefulbright.com to further discuss your needs.Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact to discuss further.We thank all candidates for their applications, but please note that we will be contacting only those whom we invite for an interview.
A global law firm is looking for an individual to implement and manage their digital marketing technologies. The role involves collaborating with regional teams, overseeing the marketing technology stack, website management, data strategy, and performance analysis. The ideal candidate should have experience in marketing platforms, leadership, stakeholder management, technology, and analytics. The firm promotes inclusivity, diversity, and equity in the workplace. Applicants may be required to provide proof of vaccinations.
Position: Customer Service Representative

Location: Vancouver, BC

Job Type: Full-time, Permanent

Salary: $17 – $19 per hour

We are looking for a Customer Service Representative to join our team in Vancouver. The successful candidate will be responsible for providing excellent customer service to our clients, handling inquiries, resolving complaints, and ensuring customer satisfaction.

Responsibilities:
– Answering customer inquiries via phone, email, and in-person
– Resolving customer complaints in a professional and timely manner
– Processing orders, returns, and exchanges
– Communicating with other departments to ensure customer needs are met
– Maintaining accurate records of customer interactions
– Providing product information and assistance to customers

Qualifications:
– Previous customer service experience
– Excellent communication skills, both verbal and written
– Strong problem-solving and decision-making skills
– Ability to work well under pressure and in a fast-paced environment
– Experience using CRM software is an asset
– High school diploma or equivalent

If you are a customer service-oriented individual with a passion for helping others, we would love to hear from you. Apply now to join our team and make a difference in our customers’ lives.

Expected salary:

Job date: Wed, 20 Mar 2024 05:16:27 GMT