Principal Product Manager – Flexible Platform: Work Objects & Notifications – PagerDuty – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Oct 2024 05:25:27 GMT

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is seeking a Principal Product Manager (Flexible Platform) to join our diverse, customer-focused team! As Principal Product Manager, you will help our customers better manage a variety of different types of real-time urgent work, not just in Software and IT Operations, but in a variety of other functions across the landscape of Digital Operations. You’ll own two of our most critical building blocks, Flexible Work Objects, and Flexible Notifications, and play a key technical and product leadership role across several development teams working to define our strategy and roadmap. The Flexible Platform team is working closely with other product development teams internally who will leverage these building blocks to build new products as well as external customers and partners!This is an exciting opportunity to work closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability; our larger, more sophisticated customers, in particular, are asking for a high level of customizability in terms of how they manage real-time work (such as work objects beyond PD’s incidents) like post-mortems, tasks, customer cases, security events, and how these objects leverage other flexible platform building blocks like notifications, workflows, and automation actions!The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of other product development teams and our external customers (and you have the metrics at your fingertips to back it up)! You’re equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform customer. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is feasible, usable, and maintainable.KEY RESPONSIBILITIES

  • Define the roadmap for two of our core flexible platform building blocks: Work Objects and Notifications
  • Partner closely with engineering and design on new building block enhancements.
  • Prioritize feedback from 3rd-party developers, internal development teams, internal Professional Services, and partner teams.
  • Partner with other PD development teams to enable them on how to leverage platform building blocks and help make them successful.
  • Design the tools and content to seamlessly onboard development teams and customers onto the platform.
  • Support marketing with content and awareness for developers and internal stakeholders.

BASIC QUALIFICATIONS

  • 6-10+ years of product management experience for a SaaS enterprise software company preferably with B2B applications and platform experience.
  • Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
  • You have enough technical knowledge to be respected by engineers.
  • Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design.
  • Ability to be self-driven in writing SQL queries to get access to make data-driven decisions.
  • Ability to effectively interface and communicate with customers and all stakeholders within the organization.
  • Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing staff.
  • Experience with Agile software methods or a desire to learn them; we don’t throw PRDs over the fence and hope for the best.
  • You strongly empathize with customers where your customers are other internal or external development teams. You can sit down with users and understand the ways that your product is not satisfying their needs.
  • You can lead without giving orders and argue a viewpoint persuasively.
  • You can write, speak, and think about complicated and highly technical problems with uncommon lucidity.
  • Proven record of product management accomplishments and initiatives with demonstrated success in product build and release to market.

PREFERRED QUALIFICATIONS

  • Bachelor’s and/or Master’s in Engineering, Computer Science, technical related field, or equivalent practical experience as a software engineer.
  • Software development experience is a big plus.
  • Excellent problem-solving skills along with strong verbal and written communication skills.
  • Rapid, resourceful problem solver.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Toronto office 1 Day per month, so you can thrive in your new role and fully embrace being a Dutonian!The base salary range for this position is 155,000 – 231,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

PagerDuty is seeking a Principal Product Manager to join their team, focusing on platform flexibility. The ideal candidate will have experience with SaaS enterprise software, integration architecture, API design, and the ability to work effectively with customers and cross-functional teams. The role requires technical knowledge, communication skills, and a customer-centric approach. PagerDuty offers a competitive salary, benefits package, flexible work arrangements, and opportunities for professional growth and development. The company is committed to diversity and inclusivity, providing equal opportunities for all qualified individuals.

Director, Go To Market Pricing – Toronto, Ontario, Canada – PagerDuty – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Sep 2024 07:41:13 GMT

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!As Director, Pricing Strategy, you will be responsible for developing and driving company pricing strategy for PagerDuty GTM Teams. Read on to see the impact you can make here at PagerDuty!You will report to the VP, Pricing and play a key role in enabling the company’s rapid growth, helping to extend the PagerDuty Operations Cloud and expand our routes-to-market.You will support Sales and Customer Success leaders in optimizing pricing and packaging for all transaction types, customer segments and routes to market.You will work with the Pricing Team to develop, document and execute scalable pricing programs, policies and practices for operationalizing our pricing framework across regions, channels and key business segments.You will partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications and other teams to craft PagerDuty’s pricing and discount strategy and operations for innovation, growth, profitability and market leadership.Key Responsibilities:

  • Design frameworks for effective and scalable discount management, including people, process and system implications
  • Research market, emerging trends, industry/competitive pricing and recommend price actions
  • Develops pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
  • Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales team to provide guidance on deal structure on large or non-standard opportunities
  • Provide tools to simplify enablement
  • Monitor KPIs, develop reporting and lead monthly and quarterly review cycles.
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives
  • Become an expert in PagerDuty’s business with a deep understanding of our products, the markets we serve and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals

Basic Qualifications:

  • You have 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance
  • You have 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, FedRamp pricing
  • You have a strong understanding of how to effectively price for various partner types and government programs
  • You possess strong analytical and financial abilities and have prior experience managing strategic initiatives with minimum supervision
  • You are a strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing) with comfort across business and technical discussions
  • You are an entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus and influence others.

Preferred Qualifications:

  • You have a good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software and ability to ability to ramp quickly in new technology areas
  • You excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
  • You hold an MBA degree from a world-class institution and Bachelor’s degree with strong academic performance

**This role is expected to come into our Toronto office 1 day/week, so you can thrive in your new role and fully embrace being a Dutonian!****The base salary range for this position is 155,000 – 231,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.**Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

PagerDuty is a company that empowers teams to do critical work through their Operations Cloud. They are looking for a Director, Pricing Strategy to develop and drive pricing strategy for GTM Teams. The role includes designing frameworks for discount management, researching market trends, and collaborating with various teams to optimize pricing. The ideal candidate has experience in SaaS pricing, strong analytical and communication skills, and the ability to work in a fast-paced environment. The role offers competitive salary, benefits, and work flexibility. PagerDuty is committed to diversity and inclusion, and provides reasonable accommodations for individuals with disabilities.

Director, Product Pricing Strategy – Toronto, Ontario, Canada – PagerDuty – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Expected salary:

Job date: Sat, 21 Sep 2024 03:00:45 GMT

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!As the Director, Product Pricing Strategy, you will be responsible for developing and driving company pricing strategy for PagerDuty products. Read on for the impact you can make as a senior contributor to our ongoing pricing initiatives + innovation.Reporting to the VP, Pricing, expect to play a key role in enabling the company’s rapid growth, helping to extend the PagerDuty Operations Cloud and expand our routes-to-market while supporting cross functional teams like Product Management in optimizing pricing and packaging for the launch of new products and as well as ongoing maintenance.Collaborate and work with the Pricing Team to develop, document and execute scalable pricing programs, policies and practices for operationalizing our pricing framework across regions, channels and key business segments.You will partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications and other teams to craft PagerDuty’s pricing and packaging strategy and operations for innovation, growth, profitability and market leadership.Key Responsibilities:

  • Design frameworks for effective and scalable price setting and multi-product attach, including people, process and system implications
  • Research market, emerging trends, industry/competitive pricing and recommend price actions
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy and profitability goals
  • Drive cross-functional project management, data analysis and modeling for assessing options, impact and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales team to provide guidance on deal structure on large or non-standard opportunities
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption
  • Become an expert in PagerDuty’s business with a deep understanding of our products, the markets we serve and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals

Basic Qualifications:

  • You have 3+ years work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption based pricing models
  • You have a good working knowledge of the Software / SaaS industry, ideally with domain exposure to DevOps, IT Ops or infrastructure software and ability to ability to ramp quickly in new technology areas
  • You possess strong analytical and financial abilities and have prior experience managing strategic initiatives with minimum supervision
  • You excel in areas of strategy development, business analysis and financial modeling, problem solving and project management
  • You are a strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing like narrative style storytelling) with comfort across business and technical discussions

Preferred Qualifications:

  • You hold an MBA degree from a world-class institution and Bachelor’s degree with strong academic performance
  • You are an entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus and influence others.
  • You have 8+ years work experience at a top-tier consulting firm, pricing, marketing, finance or corporate strategy function and track record of high performance

**This role is expected to come into our Toronto, Ontario, Canada office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!**Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.

PagerDuty is looking for a Director, Product Pricing Strategy to develop and drive pricing strategies for PagerDuty products. The role involves collaborating with various teams to optimize pricing and packaging, develop pricing programs, and analyze market trends. The ideal candidate should have experience in SaaS subscription monetization strategies and strong analytical skills. The position is based in Toronto, Canada with occasional office visits required. PagerDuty offers competitive benefits and a supportive work environment.

PagerDuty – Senior Talent Partner – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is seeking a dynamic Senior Talent Partner to join our Talent Acquisition Team, that is dedicated to driving the success of our Go-to-Market (GTM) organization. This role will be instrumental in acquiring top talent while also identifying, creating and leading programming efforts to improve go-to-market attraction and hiring capabilities. The ideal candidate will have a strong background in recruiting, combined with the ability to design and implement programs that enhance our talent acquisition strategy for transforming our Go-to-Market organization.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Toronto office once per month, so you can thrive in your new role and fully embrace being a Dutonian!How You Impact Our Vision: Key ResponsibilitiesRecruiting (75%)

  • Lead end-to-end recruiting processes for senior-level roles within the GTM organization, including Sales and Customer Success.
  • Partner closely with hiring managers to understand their talent needs and develop tailored sourcing strategies.
  • Utilize advanced sourcing techniques to identify and engage top-tier candidates, ensuring a high-quality talent pipeline.
  • Manage candidate experience from initial contact through onboarding, ensuring a seamless and positive process.
  • Provide guidance and training to hiring managers on best practices for interviewing, evaluating, and selecting candidates.
  • Collaborate with the broader Talent Acquisition team, HRBPs, and compensation teams to ensure alignment on recruiting strategy, hiring goals, diversity initiatives, and compensation philosophy.”

Program Management (25%)

  • Candidate Delivery Optimization: Develop and refine programs that enhance the efficiency and effectiveness of candidate delivery to the sales team, ensuring alignment with GTM recruiting goals.
  • Process Improvement Initiatives: Lead initiatives aimed at streamlining the recruitment process, including candidate pipeline management, interview scheduling, and feedback loops.
  • Stakeholder Collaboration: Work closely with sales leadership to ensure recruiting strategies and processes meet the specific needs of the GTM team, facilitating timely and successful hires.
  • Thought Leader: Act as a thought leader in talent strategy, bringing innovative ideas to the table to enhance the GTM team’s overall talent experience.

Basic Qualifications:

  • 8+ years of experience in talent acquisition
  • 3-5 years of experience recruiting for GTM roles within a high-growth SaaS or technology company.
  • Proven ability to recruit for Customer Success, Sales and senior-level positions, with a track record of successful placements.
  • 2+ years of previous experience in creating innovative programs and sourcing tactics to execute talent delivery-related initiatives.
  • Strong understanding of the GTM landscape and the specific talent needs of sales, marketing, and customer success teams.
  • Exceptional communication, negotiation, and stakeholder management skills.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • Commitment to diversity, equity, and inclusion in all aspects of talent acquisition and management.

Preferred Qualifications:

  • Self-Starter that thrives in a collaborative, fast-paced, ambiguous and autonomous work environment.
  • Passionate about Inclusion and Belonging and creating a pipeline and process to support hiring of communities of under-represented in tech sales.
  • Possesses high competencies in critical thinking and communication/interpersonal skills.
  • Strong influence skills, consultative with the ability to handle high volume and multiple, distributed hiring partners.
  • Experience in Greenhouse applicant tracking systems is a plus.
  • Operational excellence.

The base salary range for this position is 98,000 – 138,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.
PagerDuty is looking for a Senior Talent Partner to join their team and drive the success of their Go-to-Market organization through acquiring top talent and designing and implementing programs to improve go-to-market attraction and hiring capabilities. The ideal candidate will have a strong background in recruiting and the ability to enhance talent acquisition strategy for the organization. PagerDuty offers a flexible, hybrid workplace and encourages in-person collaboration. The role requires coming into the Toronto office once per month. The job responsibilities include recruiting for senior-level roles in the GTM organization and leading initiatives to optimize candidate delivery and streamline the recruitment process. The ideal candidate should have at least 8 years of talent acquisition experience, 3-5 years of recruiting for GTM roles, and strong communication and stakeholder management skills. PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, generous paid time off, and various employee wellness programs. PagerDuty is an equal opportunity employer committed to diversity and inclusion in the workplace.
Job Description:

Location: Edmonton, AB

Salary: $50,000 – $70,000 a year

We are currently seeking a dedicated and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing and managing all operational aspects of the business, including scheduling, inventory management, and quality control.

Key Responsibilities:
– Develop and implement operational strategies to improve efficiency and effectiveness
– Manage day-to-day operations and ensure compliance with company policies and procedures
– Oversee scheduling and coordinate workflow to meet production targets
– Monitor and evaluate performance metrics to identify areas for improvement
– Conduct regular quality inspections to ensure products meet company standards
– Collaborate with other departments to ensure seamless operations

Qualifications:
– Bachelor’s degree in Business Administration or related field
– Minimum of 3 years of experience in operations management
– Strong leadership and communication skills
– Proficiency in Microsoft Office Suite
– Knowledge of industry best practices and regulations

If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team and help us drive operational excellence!

Expected salary: $138000 per year

Job date: Sat, 17 Aug 2024 22:53:13 GMT

PagerDuty – Associate Product Marketing Manager – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is seeking an Associate Product Marketing Manager to join our diverse, customer-focused team! In this role, you will focus on developing go-to-market strategies for products that are part of the PagerDuty Operations Cloud. This is an exciting opportunity to help shape the external-facing efforts for PagerDuty products and features. The ideal candidate will have a strong background in B2B marketing, preferably in software and cloud technologies, and a proven track record in driving successful marketing strategies.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Toronto office once per week, so you can thrive in your new role and fully embrace being a Dutonian!KEY RESPONSIBILITIES

  • Develop clear and compelling product positioning and messaging that differentiates the PagerDuty Operations Cloud and product area.
  • Create effective sales training materials and operationalize enablement, making it easy for sales to understand our product offerings, key positioning, and marketing efforts.
  • Build deep expertise for target personas, markets and customer segments.
  • Provide competitive intelligence and analysis to inform marketing strategies, product roadmaps, and sales enablement efforts
  • Take responsibility for Tier 3 launch development and execution of go-to-market plans and own monthly customer-centric product communications.
  • Assist in the development of content for routine moments (product updates, industry event support) and larger impact moments (SKO, Summit) and industry event messaging.
  • Shadow customer and partner briefings, analyst engagements.
  • Support the creation and execution of demand generation campaigns, including email marketing, content marketing, social media, and webinars.
  • Collaborate with the content team to develop engaging and informative content (blogs, white papers, et.c) that addresses customer solutions and showcases product value.

BASIC QUALIFICATIONS

  • 2+ years of Product Marketing, Solution Engineering, Sales, or Go-To-Market background working with technical products in close collaboration with the field, customer success, product, partners, and other stakeholders
  • 1+ year experience in B2B SAAS
  • Demonstrated ability to collaborate, project manage, and execute with cross-functional teams

PREFERRED QUALIFICATIONS

  • 1+ year of hands-on product marketing experience building a range of GTM assets, including compelling sales plays and enablement materials, succinct slide pitch-decks, demo videos, and event/webinar content.
  • Strong written and verbal communication skills for both internal and external audiences.
  • Solid project management skills with the ability to handle multiple projects simultaneously
  • Creative thinking and problem-solving abilities
  • Strong attention to detail and organizational skill
  • Understanding of complex enterprise sales cycles

The base salary range for this position is 87,000 – 122,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.
PagerDuty is seeking an Associate Product Marketing Manager to join their team, focusing on developing go-to-market strategies for products within the PagerDuty Operations Cloud. The ideal candidate will have experience in B2B marketing, software, and cloud technologies. The role includes responsibilities such as creating product positioning, sales training materials, competitive analysis, and supporting demand generation campaigns. The position offers a competitive salary and benefits package, with the base salary range being 87,000 – 122,000 CAD. PagerDuty operates as a flexible, hybrid workplace with opportunities for in-person collaboration. The company values customer-centricity, teamwork, innovation, ownership, and inclusivity. The role also offers generous benefits including paid time off, wellness programs, paid parental leave, and more. PagerDuty is committed to diversity and inclusion, and is an equal opportunity employer.
Title: IT Security Analyst

Company: The Judge Group

Location: Ottawa, ON

Description:
We are seeking an IT Security Analyst to join our growing team. In this role, you will be responsible for ensuring the security of our organization’s systems and information. You will perform regular security assessments, identify vulnerabilities, and develop strategies to protect our systems from cyber threats. Additionally, you will monitor our networks for any suspicious activity and respond to security incidents as needed. The ideal candidate will have a strong background in information security, excellent problem-solving skills, and the ability to work well under pressure.

Responsibilities:
– Conduct security assessments to identify potential vulnerabilities
– Develop and implement security policies and procedures
– Monitor networks for suspicious activity
– Investigate and respond to security incidents
– Work closely with other teams to implement security measures
– Stay up-to-date on the latest security threats and technologies

Qualifications:
– Bachelor’s degree in Computer Science, Information Systems, or related field
– 2+ years of experience in IT security
– Knowledge of common security tools and technologies
– Strong problem-solving skills
– Excellent communication skills
– Relevant certifications (e.g., CISSP, CISM) are a plus

Expected salary: $122000 per year

Job date: Fri, 16 Aug 2024 23:26:03 GMT

PagerDuty – Product Marketing Manager – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is seeking a Product Marketing Manager to join our diverse, customer-focused team! The Product Marketing Manager will be a key member of the product marketing team driving the success of PagerDuty in the Enterprise IT space. This is an exciting opportunity as you will report to the Director of Product Marketing and help develop product messaging, lead product launches, and build marketing collateral. The ideal candidate is someone who has an understanding of Enterprise IT and can create compelling marketing assets and drive business results.As a Product Marketing Manager at PagerDuty, you’ll be supporting go-to-market strategy for the PagerDuty products, building messaging and assets for product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for products and features that are part of the broader PagerDuty Operations Cloud platform for real-time operations.PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.This role is expected to come into our Toronto office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!KEY RESPONSIBILITIES

  • Develop compelling messaging and value propositions in the context of major industry trends and the competitive landscape, using your deep understanding of the broader marketing function to drive customer success
  • Create persona based content using your knowledge of the current market trends affecting the target personas, with an understanding of those personas priorities and habits
  • Demonstrate empathy for customers (internal or external) and find ways to effectively meet their needs with limited supervision.
  • Develop solid written messaging, utilizing best practices.
  • Present product messaging to various internal and external audiences, adjusting the presentation as needed (sales enablement sessions, product videos, etc.).
  • Develop strategic competitive positioning, collaborating closely with field teams to ensure alignment with market demands and competitor landscape, driving differentiation and market leadership.
  • Regularly communicate with product, marketing, and sales counterparts, executing on solutions to competing priorities and urgent requests in the face of limited resources and known obstacles.
  • Independently project manage product launches and provide campaign support by creating and effectively communicating a plan to accomplish what the organization needs for success.
  • Take responsibility for work streams in routine moments (product updates, industry event support) and larger impact moments (SKO, Summit), including Tier 3 launch planning and execution, industry event messaging and monthly customer-centric product communications.
  • Work in close collaboration with the demand generation team to execute the strategy and programs that drive demand for their product.
  • Interpret metrics for their product marketing scope, considering leading and lagging indicators, as well as awareness, consideration, and decision stages.

BASIC QUALIFICATIONS

  • 5+ years of experience in product, solutions or partner marketing for a SaaS-based or software businesses
  • Proven experience launching and growing successful products in close collaboration with the field, customer success, product, partners, and other stakeholders
  • Proven experience with strong writing and presentation skills with internal and external stakeholders

PREFERRED QUALIFICATIONS

  • Domain expertise in DevOps, ITOps and ITSM technologies and markets
  • Strong project management skills with the ability to handle multiple projects simultaneously
  • Strategic mindset and experience with competitive positioning
  • Creative thinking and problem-solving abilities
  • Strong attention to detail and organizational skill
  • Understanding of complex enterprise sales cycles

The base salary range for this position is 98,000 – 138,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.
PagerDuty is looking for a Product Marketing Manager to join their team and help drive success in the Enterprise IT space. The ideal candidate should have experience in product or partner marketing for SaaS-based businesses and strong writing and presentation skills. Responsibilities include developing messaging, creating persona-based content, supporting product launches, and collaborating with various internal teams. The position offers competitive salary, benefits, flexible work arrangements, and opportunities for career growth within a company focused on digital operations management. PagerDuty is committed to diversity, equity, and inclusion, and offers accommodations for individuals with disabilities during the application process.
Title: Retail Sales Assistant

Job Description:
We are looking for a motivated and customer-focused Retail Sales Assistant to join our team. In this role, you will be responsible for assisting customers with their purchases, providing product information, and completing transactions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others.

Responsibilities:
– Greet and assist customers in a friendly and professional manner
– Provide product information and answer any questions customers may have
– Process sales transactions accurately and efficiently
– Maintain a clean and organized store environment
– Assist with restocking inventory and merchandise displays
– Handle customer inquiries and resolve any issues in a timely manner
– Meet and exceed sales goals and targets

Requirements:
– High school diploma or equivalent
– Retail sales experience is preferred but not required
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Customer service-oriented mindset
– Ability to work a flexible schedule, including weekends and holidays

If you are a team player with a passion for customer service, we would love to hear from you. Join our team and help us provide a top-notch shopping experience for our customers! Apply now.

Expected salary: $138000 per year

Job date: Sat, 17 Aug 2024 00:12:37 GMT

PagerDuty – Principal Product Manager – Flexible Platform: Work Objects & Notifications – Toronto, ON

https://logoimg.careerjet.net/e1e65bb5908c4fe1e884a0278bdf1989_mobile.png


Company: PagerDuty

Location: Toronto, ON

Job description: PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!PagerDuty is seeking a Principal Product Manager (Flexible Platform) to join our diverse, customer-focused team! As Principal Product Manager, you will help our customers better manage a variety of different types of real-time urgent work, not just in Software and IT Operations, but in a variety of other functions across the landscape of Digital Operations. You’ll own two of our most critical building blocks, Flexible Work Objects, and Flexible Notifications, and play a key technical and product leadership role across several development teams working to define our strategy and roadmap. The Flexible Platform team is working closely with other product development teams internally who will leverage these building blocks to build new products as well as external customers and partners!This is an exciting opportunity to work closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability; our larger, more sophisticated customers, in particular, are asking for a high level of customizability in terms of how they manage real-time work (such as work objects beyond PD’s incidents) like post-mortems, tasks, customer cases, security events, and how these objects leverage other flexible platform building blocks like notifications, workflows, and automation actions!The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of other product development teams and our external customers (and you have the metrics at your fingertips to back it up)! You’re equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform customer. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is feasible, usable, and maintainable.KEY RESPONSIBILITIES

  • Define the roadmap for two of our core flexible platform building blocks: Work Objects and Notifications
  • Partner closely with engineering and design on new building block enhancements.
  • Prioritize feedback from 3rd-party developers, internal development teams, internal Professional Services, and partner teams.
  • Partner with other PD development teams to enable them on how to leverage platform building blocks and help make them successful.
  • Design the tools and content to seamlessly onboard development teams and customers onto the platform.
  • Support marketing with content and awareness for developers and internal stakeholders.

BASIC QUALIFICATIONS

  • 6-10+ years of product management experience for a SaaS enterprise software company preferably with B2B applications and platform experience.
  • Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
  • You have enough technical knowledge to be respected by engineers.
  • Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design.
  • Ability to be self-driven in writing SQL queries to get access to make data-driven decisions.
  • Ability to effectively interface and communicate with customers and all stakeholders within the organization.
  • Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing staff.
  • Experience with Agile software methods or a desire to learn them; we don’t throw PRDs over the fence and hope for the best.
  • You strongly empathize with customers where your customers are other internal or external development teams. You can sit down with users and understand the ways that your product is not satisfying their needs.
  • You can lead without giving orders and argue a viewpoint persuasively.
  • You can write, speak, and think about complicated and highly technical problems with uncommon lucidity.
  • Proven record of product management accomplishments and initiatives with demonstrated success in product build and release to market.

PREFERRED QUALIFICATIONS

  • Bachelor’s and/or Master’s in Engineering, Computer Science, technical related field, or equivalent practical experience as a software engineer.
  • Software development experience is a big plus.
  • Excellent problem-solving skills along with strong verbal and written communication skills.
  • Rapid, resourceful problem solver.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Toronto office 1 Day per month, so you can thrive in your new role and fully embrace being a Dutonian!The base salary range for this position is 155,000 – 231,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.Not sure if you qualify?Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.How we workOur values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • HibernationDuty – an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off – 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.Go behind-the-scenes on our and @pagerduty on Instagram.Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.PagerDuty uses the E-Verify employment verification program.
PagerDuty is looking for a Principal Product Manager to join their team and work on their Flexible Platform, which includes managing urgent work across various functions in Digital Operations. The ideal candidate will have strong product management experience with B2B applications and platform knowledge. They will be responsible for defining the roadmap for core building blocks, prioritizing feedback, collaborating with internal and external teams, and designing tools for onboarding. The role is based in Toronto and will involve some in-person work. PagerDuty offers competitive salary, benefits, flexible work arrangements, and opportunities for growth and development.
Job Description

We are currently seeking a talented and experienced Marketing Manager to join our team. The ideal candidate will have a strong background in marketing and brand management, with a proven track record of developing and implementing successful marketing strategies.

Responsibilities:
– Develop and implement innovative marketing strategies to drive brand awareness and sales growth
– Manage all aspects of brand messaging, positioning, and communications
– Collaborate with cross-functional teams to develop and execute integrated marketing campaigns
– Analyze market trends and consumer insights to identify growth opportunities
– Monitor and report on key performance metrics to evaluate campaign effectiveness
– Keep abreast of emerging trends and technologies in the marketing industry

Qualifications:
– Bachelor’s degree in Marketing, Business Administration, or related field
– 5+ years of experience in marketing, with a focus on brand management
– Strong analytical skills and a data-driven approach to decision-making
– Excellent communication and presentation skills
– Ability to work effectively in a fast-paced, dynamic environment

If you are a creative thinker with a passion for marketing and a desire to make a positive impact, we want to hear from you. Apply now to join our team!

Expected salary:

Job date: Wed, 31 Jul 2024 06:24:05 GMT

PagerDuty – Product Manager – Business Analytics – Toronto, ON

Company: PagerDuty

Location: Toronto, ON

Job description: knowledge of Salesforce Objects in specific and Marketing and Sales data in general Background in SaaS B2B or B2C Product…) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets…
PagerDuty is a global leader in digital operations management, offering the PagerDuty Operations Cloud which revolutionizes how critical work is managed. The content discusses the importance of knowledge of Salesforce Objects, specifically in the context of Marketing and Sales data in SaaS B2B or B2C products.
Job Description:

We are looking for an experienced and motivated Sales Representative to join our team. The Sales Representative will be responsible for selling products and services using solid arguments to prospective customers. The successful candidate will source new sales opportunities and close sales to achieve quotas. The Sales Representative will play a key role in increasing revenue by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services.

Responsibilities:
– Present, promote and sell products/services using solid arguments to existing and prospective customers
– Establish, develop and maintain positive business and customer relationships
– Achieve agreed upon sales targets and outcomes within schedule
– Coordinate sales effort with team members and other departments
– Analyze the territory/market’s potential, track sales, and status reports
– Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
– Keep abreast of best practices and promotional trends
– Continuously improve through feedback

Qualifications:
– Proven work experience as a Sales Representative
– Excellent knowledge of MS Office
– Highly motivated and target driven with a proven track record in sales
– Excellent selling, communication, and negotiation skills
– Ability to create and deliver presentations tailored to the audience needs
– Relationship management skills and openness to feedback
– BS/BA degree or equivalent

If you are a self-starter with a passion for sales and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Sales Representative.

Expected salary: $138000 per year

Job date: Wed, 31 Jul 2024 03:59:08 GMT