Regional Director, Quality and Patient Safety – Vancouver Coastal Health – North Vancouver, BC

Company: Vancouver Coastal Health

Location: North Vancouver, BC

Job description: in a complex health care environment including progressive clinical practice, education, research, project management… in experience in care theory, integrating it into program strategy and direction. Applies project management methodologies…
This content discusses the importance of integrating progressive clinical practice, education, research, and project management in a complex health care environment. It emphasizes the need for experience in care theory and the ability to incorporate it into program strategy and direction. Additionally, it highlights the use of project management methodologies to effectively manage initiatives in the healthcare sector.
Job Description:

We are seeking a motivated and detail-oriented Medical Office Assistant to join our team. In this role, you will be responsible for performing various administrative tasks to ensure the smooth operation of the medical office. Duties include scheduling patient appointments, maintaining patient records, processing insurance claims, and handling billing inquiries. The ideal candidate will have excellent communication skills, be able to multitask effectively, and have a strong attention to detail.

Responsibilities:
– Schedule patient appointments and maintain appointment calendar
– Collect patient information and update medical records
– Process insurance claims and verify patient insurance coverage
– Answer phones and respond to patient inquiries
– Assist with billing and financial transactions
– Coordinate referrals to other healthcare providers
– Maintain confidentiality of patient information

Qualifications:
– High school diploma or equivalent
– Previous experience in a medical office setting preferred
– Strong communication and interpersonal skills
– Proficient in basic computer skills
– Knowledge of medical terminology
– Ability to multitask and prioritize tasks effectively
– Strong attention to detail and accuracy

If you are a team player who is passionate about providing excellent patient care and are looking to join a dynamic healthcare team, we encourage you to apply for this position.

Expected salary:

Job date: Tue, 15 Apr 2025 22:41:04 GMT

Lead Dental Receptionist & Patient Concierge – Transcend Specialized Dentistry – Vancouver, BC

Company: Transcend Specialized Dentistry

Location: Vancouver, BC

Expected salary: $34 – 44 per hour

Job date: Fri, 11 Apr 2025 22:42:18 GMT

Job description: /email marketing campaigns Exceptional interpersonal, written, and verbal communication skills Tech-savvy with experience in CRM…

Boehringer Ingelheim – National Patient Access Manager – Private Payers – Burlington, ON

Company: Boehringer Ingelheim

Location: Burlington, ON

Expected salary:

Job date: Fri, 28 Mar 2025 01:01:32 GMT

Job description: THE POSITIONLead the development, orchestration and leveraging of the Integrated Customer Plans (as per the advocacy strategy) for private payer stakeholders in order to produce conditions that will facilitate the successful negotiation/ execution of Product Listing Agreements for Boehringer Ingelheim products.Responsibilities

  • Lead a cross functional team to develop and execute the Integrated Customer Plans (ICP) for private payer stakeholders in line with the Integrated Business Plan (IBP) access strategy.
  • Apply segmentation and targeting approaches to identify and prioritize actionable and attractive business opportunities based on customer understanding, relative potential and ROI.
  • Ensure Integrated Customer Plans define a customer journey built upon a strong understanding of customer drivers, engagement preferences and needs.
  • Develop overall Private Payer strategy and messaging to engage meaningful partnerships with Private Payer Stakeholders.
  • Providing Private Payor insights in collaboration with the ICP Manager to develop effective tools to engage stakeholders.
  • Identify opportunities for partnerships with key stakeholders.
  • Provide consultation to Market Access Team and Marketing regarding the impact of the private market developments regarding access to medications.
  • Lead the negotiation process for listing agreements and/or partnership agreements as required.
  • Maintains strong relationships with key private payer decision makers and stakeholders to generate reliable intelligence with respect to the business and healthcare environment.

This position is fully remote.
Employees in remote roles can live anywhere in Canada and are only required to visit the Burlington office a few times each year.Requirements

  • Bachelor or master’s in business or science
  • 3+ years customer-facing experience with private payer stakeholders
  • 4-5 years in account management with proven negotiation skills
  • Excellent communication skills
  • Proven creative thinking
  • Good financial skills
  • Bilingualism in English and French is an asset

Total RewardsWe offer a competitive salary, generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.Visit https://www.boehringer-ingelheim.com/ca/careers/benefits-rewardsREADY TO APPLY?Click the “Apply Now” button below to submit your application. We thank all applicants for their interest in our company. Please note that only candidates selected for an interview will be contacted. Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.DEADLINE FOR APPLICATIONSApplications for this position will be accepted until April 9, 2025.Not exactly the position you are looking for but have someone else in mind? Share it via the button on the bottom of the page with friends or colleagues who might be interested.

Compass Group – Patient Food Services Supervisor, Contract – St Catherines, Argyll and Bute – Ontario

Company: Compass Group

Location: St Catherines, Argyll and Bute – Ontario

Expected salary:

Job date: Fri, 28 Mar 2025 23:33:40 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global… find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps…

Lead Dental Receptionist & Patient Concierge – Transcend Specialized Dentistry – Vancouver, BC

Company: Transcend Specialized Dentistry

Location: Vancouver, BC

Expected salary: $34 – 44 per hour

Job date: Sat, 29 Mar 2025 23:41:07 GMT

Job description: /email marketing campaigns Exceptional interpersonal, written, and verbal communication skills Tech-savvy with experience in CRM…

Takeda – Lead, Patient Engagement – Ontario

Company: Takeda

Location: Ontario

Expected salary:

Job date: Fri, 21 Mar 2025 04:10:02 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionRole ObjectiveIn an increasingly complex and rapidly changing environment, Takeda is searching for a highly visionary individual to strengthen, lead, and shape the strategic partnerships with Patient Organizations (PO). As a patient-focused organization, the well-being of Canadian patients is central to our work and drives our commitment to a diverse portfolio of innovative treatments. The National Lead, Patient Engagement will lead the development of the vision and long-term strategy for patient engagement & advocacy in Canada, across the portfolio of products, with the goal of executing a sustainable overarching plan.Cross functional work and collaboration across all levels, including global colleagues, will be critical to ensure that the patient engagements, partnerships and advocacy strategy for specific therapeutic business portfolios is clearly defined and executed with excellence. They will envision and lead the strategy, including the implementation and improvement of the patient engagement process and relevant SOP’s.Based in Ontario, the position of National Lead, Patient Engagement will be field based reporting to the Head of Patient, Value & Access (PVA).The National Lead must be an inspirational role model who has a proven ability to influence without authority. This individual should possess strong interpersonal, collaborative and leadership skills that serve to oversee the internal patient engagement process and drive strategic partnerships with patient organizations and champion the patient voice within the organization.AccountabilitiesWork in close collaboration with Access, Medical, Regulatory, and other cross functional team members to ensure the delivery of a seamless strategy and plan for Takeda.Identify and execute opportunities to collaborate with POs that align with Takeda Canada’s overall strategic plan for Patient Engagement.Together with internal business partners, develop programs to raise awareness of and educate on disease-related topics including the delivery of platforms to inform and empower patients to have more control over their disease.Incorporate patient-centric strategies into the strategic imperatives of all pipeline products, working with Europe and Global colleagues.Develop a local metric for measuring the impact of the engagement activities on the patient experience/outcomes.Responsible for maintaining a thorough understanding of and strictly adhering to Takeda’s Code of Conduct, Innovative Medicines Canada’s (IMCs) Code of Ethical Practices , and Takeda’s SOPs, upholding a commitment to ethics and compliance and operating with integrity within all business objectives.Take an important role on the Canadian Donations and Grants Committee (Committee), working closely with Medical Affairs and Compliance; exercising proper supervision and oversight to ensure due diligence for the Committee.Exercise a leadership role in representing Takeda Canada’s position and driving strategies on patient engagement industry committees with IMC/BIOTECanada.Lead the development and oversight of the patient engagement process, system and SOP’sDemonstrate curiosity and experimentation to learn, adopt and grow in the digital transformation.Incorporate digital innovation and technology to improve ways of working.Key CapabilitiesStrong understanding of current pharmaceutical industry, in particular government policy, stakeholder engagement, or market access.Understanding of the specialty pharma business model and the overall healthcare environment.Ability to establish collaborative, trusting partnerships to drive common priorities with external customers.Establish active and compliant partnerships with patient organizations and communities.Promote and conduct the affairs of the company with the highest standards of integrity and corporate governance, demonstrating commitment to the values of Takeda-ismAbility to lead without authority, to envision, enroll and engage internal cross functional partners to deliver strategic partnerships with patient organizations.Strong leadership to envision innovative strategies, including internal patient engagement systems, processes and SOPs.Detail oriented to maintain and track budget.Strong oral, communication and interpersonal skills.Education and ExperienceMinimum bachelor’s degree (sciences, economics, political science or public administration). Post-graduate experience (training or degree) in a related field, preferred.Expert level experience (7+ years) in pharmaceutical reimbursement / market access strategy, advocacy, health policy and/or stakeholder partnerships.Proven track record for creating and demonstrating value at organization level in speciality therapeutic areasRelevant experience in patient advocacy, stakeholder management and collaborative leadershipBuild positive stakeholder relations internally and externally and both locally and globallyExperience in leading without authority to have enterprise wide impactInnovative thinking and with an entrepreneurial mindsetBilingual French and English is an asset.Highly effective oral and written communication skillsTravel RequirementsWillingness to travel to meetings and/or conferences or client sites, including overnight trips, as required (10-20%)Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations CAN – Remote (Ontario)Worker Type EmployeeWorker Sub-Type RegularTime Type Full time

Takeda – National Lead, Patient Engagement – Ontario

Company: Takeda

Location: Ontario

Expected salary:

Job date: Fri, 21 Mar 2025 07:19:21 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionRole ObjectiveIn an increasingly complex and rapidly changing environment, Takeda is searching for a highly visionary individual to strengthen, lead, and shape the strategic partnerships with Patient Organizations (PO). As a patient-focused organization, the well-being of Canadian patients is central to our work and drives our commitment to a diverse portfolio of innovative treatments. The National Lead, Patient Engagement will lead the development of the vision and long-term strategy for patient engagement & advocacy in Canada, across the portfolio of products, with the goal of executing a sustainable overarching plan.Cross functional work and collaboration across all levels, including global colleagues, will be critical to ensure that the patient engagements, partnerships and advocacy strategy for specific therapeutic business portfolios is clearly defined and executed with excellence. They will envision and lead the strategy, including the implementation and improvement of the patient engagement process and relevant SOP’s.Based in Ontario, the position of National Lead, Patient Engagement will be field based reporting to the Head of Patient, Value & Access (PVA).The National Lead must be an inspirational role model who has a proven ability to influence without authority. This individual should possess strong interpersonal, collaborative and leadership skills that serve to oversee the internal patient engagement process and drive strategic partnerships with patient organizations and champion the patient voice within the organization.AccountabilitiesWork in close collaboration with Access, Medical, Regulatory, and other cross functional team members to ensure the delivery of a seamless strategy and plan for Takeda.Identify and execute opportunities to collaborate with POs that align with Takeda Canada’s overall strategic plan for Patient Engagement.Together with internal business partners, develop programs to raise awareness of and educate on disease-related topics including the delivery of platforms to inform and empower patients to have more control over their disease.Incorporate patient-centric strategies into the strategic imperatives of all pipeline products, working with Europe and Global colleagues.Develop a local metric for measuring the impact of the engagement activities on the patient experience/outcomes.Responsible for maintaining a thorough understanding of and strictly adhering to Takeda’s Code of Conduct, Innovative Medicines Canada’s (IMCs) Code of Ethical Practices , and Takeda’s SOPs, upholding a commitment to ethics and compliance and operating with integrity within all business objectives.Take an important role on the Canadian Donations and Grants Committee (Committee), working closely with Medical Affairs and Compliance; exercising proper supervision and oversight to ensure due diligence for the Committee.Exercise a leadership role in representing Takeda Canada’s position and driving strategies on patient engagement industry committees with IMC/BIOTECanada.Lead the development and oversight of the patient engagement process, system and SOP’sDemonstrate curiosity and experimentation to learn, adopt and grow in the digital transformation.Incorporate digital innovation and technology to improve ways of working.Key CapabilitiesStrong understanding of current pharmaceutical industry, in particular government policy, stakeholder engagement, or market access.Understanding of the specialty pharma business model and the overall healthcare environment.Ability to establish collaborative, trusting partnerships to drive common priorities with external customers.Establish active and compliant partnerships with patient organizations and communities.Promote and conduct the affairs of the company with the highest standards of integrity and corporate governance, demonstrating commitment to the values of Takeda-ismAbility to lead without authority, to envision, enroll and engage internal cross functional partners to deliver strategic partnerships with patient organizations.Strong leadership to envision innovative strategies, including internal patient engagement systems, processes and SOPs.Detail oriented to maintain and track budget.Strong oral, communication and interpersonal skills.Education and ExperienceMinimum bachelor’s degree (sciences, economics, political science or public administration). Post-graduate experience (training or degree) in a related field, preferred.Expert level experience (7+ years) in pharmaceutical reimbursement / market access strategy, advocacy, health policy and/or stakeholder partnerships.Proven track record for creating and demonstrating value at organization level in speciality therapeutic areasRelevant experience in patient advocacy, stakeholder management and collaborative leadershipBuild positive stakeholder relations internally and externally and both locally and globallyExperience in leading without authority to have enterprise wide impactInnovative thinking and with an entrepreneurial mindsetBilingual French and English is an asset.Highly effective oral and written communication skillsTravel RequirementsWillingness to travel to meetings and/or conferences or client sites, including overnight trips, as required (10-20%)Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations CAN – Remote (Ontario)Worker Type EmployeeWorker Sub-Type RegularTime Type Full time

Amgen – Patient Access Navigator – Ontario – Ontario

Company: Amgen

Location: Ontario

Expected salary:

Job date: Sat, 22 Mar 2025 07:18:49 GMT

Job description: Career Category AdministrativeJob DescriptionJoin Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Role: Patient Access Navigator, Patient ServicesReports to: Patient Access & Reimbursement Senior ManagerLocation: Ontario Remote BasedWhat you will doLet’s do this. Let’s change the world. Amgen is a values-based organization, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses. Amgen’s mission is To Serve Patients, and our Patient Support Programs (PSPs) are the cornerstone of how this pledge and dedication is put into action to support patients throughout their treatment journey.Amgen has an exciting opportunity for an experienced, energetic & patient-focused Patient Access Navigator to join our Patient Services Team and deliver customer facing services to support patient access.As part of Amgen Entrust Patient Support Services, Patient Access Navigators would be responsible for supporting patients, and their health care providers, to access Amgen therapies and associated support services.Role Specific Tasks:Responsible for enrolling and onboarding patients into an Amgen Patient Services ProgramLiaise with patient’s relevant health care providers to support patient’s access to therapy and support servicesProvide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff, including physicians, nurses and/or office managersAble to work collaboratively and synergistically with: Amgen Patient Services Team members and cross-functional partners who have roles supporting the patient journey, Third Party PSP team members at Patient Program HUB and other decentralized PSP partnersEstablish milestones and checkpoints to ensure successful work/project completion; follows up on work efforts and takes corrective steps when needed to ensure work remains on trackResponsible for supporting patients to navigate reimbursement access for their prescribed Amgen therapy, including, reimbursement investigation, facilitating insurance coverage documentation, coordination of benefits, & financial assistanceCoordinate Free of Charge Goods (FOCG) for patients who are eligibleCoordinating bridging to reimbursement for patients who meet eligibility requirementsFacilitate patients access to reminder servicesCoordination with other approved Amgen 3rd Party Patient Service Providers to support: Scheduling lab testing at the request of a prescribing HCP, coordinating and/or scheduling injection training resources, and coordinating infusion servicesAdhere to Amgen pharmacovigilance policy for reporting AEs and PCsWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.Basic Qualifications:Bachelor’s degreeOrCollege diploma and 4 years of related experiencePreferred Qualifications:2+ years of patient support/reimbursement experience or 3 years of relevant work experience in a “high service culture”Nursing or other clinical backgroundExperience with Patient Support ProgramsFamiliarity with Heath Canada requirementsOrganized, detail oriented with strong service-based mindsetExperience with Salesforce or other relevant CRM systemsMulti-tasking, prioritization and proactive problem-solving abilitiesStrong analytical skills and strategic mindsetStrong verbal and written communication skillsProven ability to collaborate and work in teams to achieve results in a sophisticated, fast-paced service environmentAbility and willingness to conduct field travel, as well as travel to company meetings, client sites, etc. including some overnight and weekend travelProficient with Microsoft Office (e.g. Word, Excel, Outlook)What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Apply now and make a lasting impact with the Amgen team.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

Patient Experience Consultant – Orlando Health – Orlando, FL

Company: Orlando Health

Location: Orlando, FL

Expected salary:

Job date: Sat, 22 Mar 2025 05:06:42 GMT

Job description: The Marketing Compliance Specialist at Orlando Health is responsible for ensuring all marketing activities and materials adhere to company policies and regulations. This role requires a Bachelor’s degree in Marketing or a related field, along with a strong understanding of compliance standards. The ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work effectively with cross-functional teams to ensure marketing initiatives are compliant with all applicable guidelines. Success in this role requires a deep understanding of marketing best practices and a commitment to upholding the highest standards of ethical conduct in all marketing efforts.