Shoppers Drug Mart – Coordinator, Bilingual Patient Care – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Thu, 14 Aug 2025 04:54:22 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Job Description SummaryBasic Function
Reporting to the Supervisor, of Patient Care Operations, the Patient Care Coordinator’s primary objectives are to handle new patient enrollments, respond to inbound inquiries, triaging calls to the appropriate team members, indexing documents and work collaboratively with the Patient Care Specialists. The incumbent is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.As the position deals with highly sensitive information, the incumbent is expected to act in a diplomatic professional manner, and maintain patient confidentiality, as per SDM Specialty Health Network policy and legal requirements.Job DescriptionNature and ScopeThe Patient Care Coordinators are the first line of contact for patients, caregivers, physicians, clinics, consumers, medical professionals and pharmacies. Primary responsibilities include, but are not limited to, responding to customer service inquires pertaining to patient support programs, obtaining and documenting patient information, triaging calls to appropriate team members and supporting the Patient Care Specialists with specific tasks. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role. This position has a permanent work from home option – remote workers within Canada are welcomed to apply.Principal Accountabilities

  • Responds to incoming customer related calls from patients, pharmacies and clinics regarding status of active patient files within SLA’s
  • Triage calls to appropriate team members
  • Indexing patient documents received from but not limited to; clinics, MD offices, patients and insurance companies; and create files as needed
  • Works collaboratively with Patient Care Specialists to enhance the patient journey and experience
  • Support special projects and initiatives as required to support PCS Operations
  • Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy
  • Provide exceptional customer service to all parties involved in Health Services, ensuring that the unique needs of patients, clinics and program requirements are met
  • Understands the molecule(s) in full detail
  • Act as a patient advocate, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
  • Results driven – must meet or exceed establish performance and quality metrics
  • Assisting Supervisor, Patient Care Operations with projects as required
  • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
  • Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON

Patient Recruitment Associate – Charter Research – Orlando, FL

Company: Charter Research

Location: Orlando, FL

Expected salary:

Job date: Sat, 09 Aug 2025 01:06:51 GMT

Job description:

Job Title: Community Outreach Coordinator

Job Description:

We are seeking a passionate and organized Community Outreach Coordinator to join our team in advancing our future studies initiatives. This role is crucial for enhancing community engagement and fostering relationships with diverse stakeholders.

Key Responsibilities:

  • Organize and Coordinate Outreach Programs: Develop, implement, and oversee community outreach programs that align with our mission and objectives. Ensure these programs effectively reach targeted audiences and meet community needs.

  • Collaboration and Networking: Establish partnerships with local organizations, community leaders, and stakeholders to enhance program visibility and participation. Attend community events and represent the organization positively.

  • Marketing Input: Provide insightful contributions to the marketing strategy, helping to promote outreach initiatives through various channels. Collaborate with the marketing team to create compelling content that raises awareness and encourages community involvement.

  • Evaluation and Reporting: Monitor and evaluate the effectiveness of outreach programs. Collect feedback and data to assess impact, providing reports and recommendations for improvement.

Qualifications:

  • Bachelor’s degree in Communications, Social Sciences, Public Relations, or a related field.
  • Experience in community outreach, program coordination, or marketing preferred.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Creative problem-solving skills and a proactive approach to community engagement.

Why Join Us?

This is an exciting opportunity to make a significant impact in the community while advancing our future studies projects. If you are passionate about enhancing community connections and have a knack for organizing successful outreach initiatives, we encourage you to apply!

Shoppers Drug Mart – Bilingual Patient Care Specialist – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Wed, 30 Jul 2025 22:31:49 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.Bilingual Patient Care Specialist (Remote)Basic FunctionThe Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.Nature and ScopeThe Patient Care Specialist is the main point of contact for the patient, and in some programs, also the single point of contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.What you will do

  • Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
  • Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
  • Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
  • Understands the molecule(s) in full detail
  • Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
  • Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
  • Administers financial means tests and manages all aspects of financial assistance within the program as applicable

Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy; including self-injection training

  • Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey
  • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
  • Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

What you will need

  • College Diploma or University degree is required
  • 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e. physicians, nurses, pharmacists)
  • Experience with public (provincial and federal) and private third party drug reimbursement plans
  • 2-3 years’ experience in a Customer Service or Call Centre setting
  • Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
  • Bilingualism (French & English) required
  • Demonstrated ability to work successfully within a fast paced, team based environment

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON

Shoppers Drug Mart – Patient Care Specialist – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Thu, 31 Jul 2025 06:09:02 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?Basic FunctionThe Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.Nature and ScopeThe Patient Care Specialist is the main point of contact for the patient, and in some programs, also the single point of contact for the group of physician clinics/offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.What you will do

  • Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
  • Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
  • Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
  • Understands the molecule(s) in full detail
  • Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
  • Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
  • Administers financial means tests and manages all aspects of financial assistance within the program as applicable

Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy; including self-injection training

  • Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager/Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey
  • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
  • Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures

What you will need

  • College Diploma or University degree is required
  • 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e. physicians, nurses, pharmacists)
  • Experience with public (provincial and federal) and private third party drug reimbursement plans
  • 2-3 years’ experience in a Customer Service or Call Centre setting
  • Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
  • Demonstrated ability to work successfully within a fast paced, team based environment
  • Hybrid Role – 1 Day Remote & 4 Days in Office

Why work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: Temporary with Benefits (Fixed Term)Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON

VFMP Patient Program Administrative Assistant – University of British Columbia – Vancouver, BC

Company: University of British Columbia

Location: Vancouver, BC

Job description: such as event schedules, exam track assignments and project timelines. Prepares classrooms for suitable teaching environments… Program Manager and in collaboration with the VFMP Office manager to ensure administrative practices meet unit service…
The content outlines the responsibilities related to managing event schedules, exam track assignments, and project timelines. It involves preparing classrooms for effective teaching environments and working with the VFMP Office Manager to ensure that administrative practices align with unit service requirements.
I’m unable to access external websites directly. However, if you can provide the key details or text from the job description, I’d be happy to help you rewrite or summarize it!

Expected salary: $4449 – 4676 per month

Job date: Sun, 10 Aug 2025 02:59:40 GMT

Patient Recruitment Associate – Actalent – Orlando, FL

Company: Actalent

Location: Orlando, FL

Expected salary: $20 – 25 per hour

Job date: Fri, 01 Aug 2025 05:35:43 GMT

Job description:

Job Description: Marketing and Sales Specialist

We are seeking a dynamic Marketing and Sales Specialist to join our innovative team. In this role, you will leverage your expertise in marketing strategies and sales techniques to drive growth and brand awareness. A background in marketing or sales is considered an asset, as it will enhance your ability to contribute effectively to our objectives.

Key Responsibilities:

  • Develop and implement creative marketing strategies that differentiate our brand in the marketplace.
  • Conduct thorough market research to identify trends, opportunities, and consumer insights.
  • Collaborate with cross-functional teams to drive integrated marketing campaigns.
  • Generate out-of-the-box ideas that capture attention and engage our target audience.
  • Monitor and analyze campaign performance metrics to optimize strategies and achieve sales targets.
  • Maintain relationships with clients and stakeholders to foster brand loyalty and drive repeat business.

Qualifications:

  • Previous experience in marketing or sales is an asset.
  • Strong creative thinking and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in digital marketing tools and platforms.
  • Ability to work collaboratively in a fast-paced environment.

Join us to make a significant impact on our marketing efforts and drive sales growth through innovative thinking!

Patient Recruitment Associate – Actalent – Orlando, FL

Company: Actalent

Location: Orlando, FL

Expected salary: $20 – 25 per hour

Job date: Thu, 24 Jul 2025 04:32:12 GMT

Job description:

Job Title: Marketing and Sales Associate

Job Description:

We are seeking a dynamic Marketing and Sales Associate to join our innovative team. In this role, you will leverage your excellent written and verbal communication skills to develop and execute effective marketing strategies that promote our products and services.

Key Responsibilities:

  • Collaborate with the marketing team to create compelling content and promotional materials.
  • Engage in market research to identify trends and opportunities for growth.
  • Think creatively to brainstorm and implement out-of-the-box marketing ideas and initiatives.
  • Assist in the development and execution of marketing campaigns across multiple channels.
  • Build relationships with potential clients and maintain communication with existing customers.
  • Utilize your language skills to communicate with diverse audiences and reach broader markets.

Skills & Qualifications:

  • Outstanding written and verbal communication skills.
  • Previous experience in marketing or sales is a valuable asset.
  • Proven ability to think creatively and generate innovative marketing solutions.
  • Proficiency in multiple languages is preferred and will enhance your effectiveness in this role.
  • Strong analytical skills and attention to detail.

Join us and contribute to shaping the future of our marketing efforts while advancing your career in a dynamic environment!

Compass Group – District Manager, Patient Food and Environmental Services – Toronto, ON

Company: Compass Group

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Jul 2025 22:48:43 GMT

Job description: You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Job SummaryThe District Manager, Patient Food and Environmental Services is responsible for supporting on-site management with leadership, mentoring and guidance for everyday Patient Food Operations and EVS Management. You will be a key player when it comes to compliance, ensuring company standards are met and establishing training and audit tools.Now, if you were to come on board as one of our District Manager, Patient Food and Environmental Services, we’d ask you to do the following for us:

  • Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.
  • Responsible for delivering and cultivating exceptional quality and innovative solutions for clients.
  • Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.
  • Provide leadership, mentoring and guidance to unit operations to ensure operations are in compliance with client directives and company standards.
  • Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.
  • Maintain budget compliance.
  • Support new business through sales, analysis, operational review, formal reports, and presentations.
  • Drive the implementation of company technical programs, tools and systems and champion innovation and best practices.
  • Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools.
  • Conduct regular visits to client locations to observe and review operations.

Think you have what it takes to be our District Manager, Patient Food and Environmental Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience.
  • Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.
  • Proven track record of positive client relationship building.
  • Forward thinker who stays abreast of industry trends, enabling anticipation and delivery of the future needs of your clients.
  • Passionate and results oriented with a demonstrated record of success and excellent work ethic.
  • Strong business acumen, creative entrepreneurial mindset and proven financial performance.
  • Solid financial analysis experience with a track record of delivering on bottom-line improvement.
  • Excellent verbal and written communication and interpersonal skills
  • Ability to manage multiple concurrent projects and teams.
  • Superior organizational skills.
  • Able to work and communicate effectively with the facility residents.
  • Effective team player who works collaboratively with others.
  • Valid driver’s license and the ability to travel over-night as required (Minimal).
  • Proficiency with MS Word, Excel and Outlook.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Shoppers Drug Mart – Patient Care Coordinator – Mississauga, ON

Company: Shoppers Drug Mart

Location: Mississauga, ON

Expected salary:

Job date: Sun, 06 Jul 2025 02:42:37 GMT

Job description: Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.Why this role is important?The Patient Care Coordinators are the first line of contact for patients, caregivers, physicians, clinics, consumers, medical professionals and pharmacies. Primary responsibilities include, but are not limited to, responding to customer service inquires pertaining to patient support programs, obtaining and documenting patient information, triaging calls to appropriate team members and supporting the Patient Care Specialists with specific tasks. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role. This position has a permanent work from home option – remote workers within Canada are welcomed to apply.Principal Accountabilities· Responds to incoming customer related calls from patients, pharmacies and clinics regarding status of active patient files within SLA’s· Triage calls to appropriate team members· Indexing patient documents received from but not limited to; clinics, MD offices, patients and insurance companies; and create files as needed· Works collaboratively with Patient Care Specialists to enhance the patient journey and experience· Support special projects and initiatives as required to support PCS Operations· Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy· Provide exceptional customer service to all parties involved in Health Services, ensuring that the unique needs of patients, clinics and program requirements are met· Understands the molecule(s) in full detail· Act as a patient advocate, determines coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process· Results driven – must meet or exceed establish performance and quality metrics· Assisting Supervisor, Patient Care Operations with projects as required· Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)· Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and proceduresWhy work at Shoppers Drug Mart?Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your work, co-workers, customers and community.How You’ll Succeed:At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.Employment Type: Full timeType of Role: RegularShoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.#EN #SS #ON

Patient Outreach Specialist – Össur – Orlando, FL

Company: Össur

Location: Orlando, FL

Expected salary:

Job date: Wed, 09 Jul 2025 06:28:59 GMT

Job description:

Job Description: Direct-to-Consumer (DTC) Marketing Specialist

Position Overview:
We are seeking a highly motivated Direct-to-Consumer (DTC) Marketing Specialist to join our dynamic team. In this role, you will be responsible for onboarding new marketing initiatives, implementing tailored DTC marketing strategies, and fostering strong relationships with both existing and potential patients. Your expertise will play a crucial role in attracting and engaging new patients while enhancing overall patient satisfaction and loyalty.

Key Responsibilities:

  • Onboarding & Implementation:

    • Develop and execute onboarding processes for new marketing initiatives.
    • Collaborate with cross-functional teams to implement effective DTC marketing plans that align with organizational goals.

  • DTC Marketing Strategy:

    • Design and manage targeted DTC marketing campaigns to attract and engage potential patients.
    • Utilize various channels, including digital marketing, social media, and traditional media, to reach diverse audiences.
    • Analyze campaign performance and make data-driven adjustments to optimize results.

  • Patient Relationship Management:

    • Build and maintain strong relationships with existing patients to encourage repeat visits and referrals.
    • Engage with potential patients through informative outreach and personalized communication.
    • Gather feedback from patients to continuously improve services and patient experiences.

  • Collaboration & Reporting:

    • Collaborate with healthcare providers and administrative teams to ensure cohesive messaging and care delivery.
    • Provide regular reports and insights on marketing performance and patient engagement metrics.

Qualifications:

  • Bachelor’s degree in Marketing, Communications, Healthcare Administration, or a related field.
  • Proven experience in DTC marketing strategies, preferably within the healthcare industry.
  • Strong interpersonal skills and the ability to build relationships with diverse audiences.
  • Proficiency in digital marketing tools and analytics platforms.
  • Excellent communication skills, both verbal and written.

What We Offer:

  • A collaborative work environment focused on innovation and patient care.
  • Opportunities for professional growth and development in the healthcare marketing space.
  • Competitive salary and comprehensive benefits package.

Join us in making a significant impact on patient engagement and care through effective marketing strategies!