Senior Manager, Cards Client Journey Enablement – 12 Month Secondment – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Fri, 28 Mar 2025 08:25:08 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingReporting to the Senior Director, Cards Client Journey Enablement, you’ll be accountable for leading key initiatives to drive exceptional client experience and radically simple interactions, while helping to make our clients’ ambitions a reality. You will examine our end-to-end cards journey with a customer-centric lens. Use data, voice of the customer, front-line service teams and industry insights to create, prioritize, and implement actionable strategies. You will drive results in client satisfaction, likelihood to recommend, loyalty, and retention. You’ll be a customer champion as you collaborate with all lines of business and shared services across CIBC.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How you’ll succeedStrategic & Innovative Client-Focused Thinking — Combine creative problem-solving and innovative thinking techniques with a good understanding of the team’s strategic priorities to recommend new opportunities across the portfolio.Build Partnerships – Work with stakeholders to create a one-plan approach and secure alignment on target clients, objectives, strategies and tacticsLeverage Data – Deliver insights through data analysis and research to drive improvementsStrategy Development – Develop appropriate KPIs and targets; manage to set targets. Understand our clients by leading research stakeholder feedback, customer feedback, benchmarking and journey mapping to develop deep understanding of our clients’ needs and inform how we attract, engage and retain card clients. Integrate across products and channels to collaboratively design and launch a roadmap that delivers a radically simple digital experience. Define client engagement journeys along with internal systems, processes and communications and identify key gaps, points of friction, opportunity for improvement and implement solutionsProcess Improvement- Source Proactively scalable, creative and innovative ideas by assessing our competition, financial services outside of Canada and other industries outside of banking. Support ideation sessions with product, CX, marketing and channels to identify new opportunities. Provide client centric insights and direction to Product and channels in support of key decisions. Size market opportunities and secure funding and buy-in from senior executive leaders. Execute against funded initiatives providing a seamless client experience. Help drive a client focused culture across the teams. Implement processes to ensure client experience is top of mind for all new initiatives.Who you areYou can demonstrate experience in leading complex projects or processes that require multi-party / stakeholder buy-inYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.Strong knowledge of business planning, business model analysis, detailed working knowledge of marketing concepts, digital space, client experience and In-depth knowledge of the credit card businessYou’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. Relationship management skills to effectively deal with individuals at all levels of the organization and convey factual and/or conceptual information requiring detailed explanation and interpretationYour influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. Significant presentation and influencing skills sufficient to recognize and respond to underlying concerns and multiple interests; resolve individual and unique concerns that may be in conflict; significantly promote and/or negotiate on CIBC and Card Products’ behalf.You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible. Expert knowledge of strategic and business planning processes to convey complex conceptual information involving interpretation and opinions on global emerging payments market data and trendsValues matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.*Subject to program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitWe may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Expected End Date 2026-04-07Job Location Toronto-81 Bay, 25th FloorEmployment Type Temporary (Fixed Term)Weekly Hours 37.5Skills Accountability, Building Partnerships, Card Payments, Client Satisfaction, Customer Experience (CX), Digital Change, Digital Delivery, Digital Mapping, Digital Technology, Identifying Opportunities, Innovative Solutions, New Initiatives, Personal Initiative, Prioritization, Results-Oriented, Strategic Objectives, Strategy Development, Teamwork

CIBC is looking for professionals who are dedicated to providing exceptional client experiences and making their ambitions a reality. The role involves leading initiatives to drive client satisfaction and loyalty, examining the end-to-end cards journey with a customer-centric lens, and collaborating with stakeholders to identify and implement strategies for improvement. The ideal candidate will have experience in leading complex projects, strong knowledge of business planning and the credit card business, and be passionate about building relationships and driving collective success. CIBC offers competitive compensation, benefits, and opportunities for professional growth in an inclusive work environment. The position is located in Toronto, with a temporary fixed-term contract until April 2026.

Scale Programs Analyst – 1 Year Secondment /Contract – Kraft Heinz – Toronto, ON

Company: Kraft Heinz

Location: Toronto, ON

Expected salary:

Job date: Sun, 10 Nov 2024 00:22:10 GMT

Job description: Job DescriptionScale Programs Analyst at a glance…The Scale Programs Analyst reports into the Omni Path to Purchase Lead.What’s on the menu?Owns the brief for Omni-Channel national multi-branded programs (eg. Summer BBQ, Festive, Back to School) with the support of the different marketing activation functions (Platform, Brand Communications, Omni Shopper Marketing, Digital Experiences)Delivery of timely feedback and relentless commitment to consolidating, monitoring and managing the program workflow scheduleDay to day coordination of the different stakeholders (agencies included) and ensures their compliance to their role in the processManagement of approved collaboration tools and leads implementation and program measurement cross-functionallySales communication of all multi-branded KHC owned programsOmni integration as a co-lead with specific Platform and Brand Comms teamsRecipe for Success – apply now if this sounds like you!Ability to communicate effectively and develop strong relationships with key stakeholdersStrong storytelling skills as brief writing and internal selling is a critical component of the roleAdvanced problem solving to identify challenges and support the big ideas for our shopper activationsThe role operates in specific rules, methods, strategies for omni execution set up by Lead3+ years of marketing experience, with focus on brand communications and/or scale marketingCreative Agency experience considered an assetThis role would be a 1 year secondment for an internal candidate or a 1 year fixed term contract for an external candidate.Location(s) Toronto – Queen’s Quay – HeadquartersKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact for assistance.

The Scale Programs Analyst is responsible for overseeing multi-branded programs such as Summer BBQ, Festive, and Back to School with the support of various marketing functions. This role involves coordinating stakeholders, managing program workflow, and ensuring compliance with roles. The ideal candidate will have strong communication and relationship building skills, problem-solving abilities, and marketing experience. This is a 1 year secondment for internal candidates or a 1 year fixed term contract for external candidates, based in Toronto at Kraft Heinz headquarters. Kraft Heinz is an Equal Opportunity Employer.

Sr. Manager, Privileged Identity & Access Operations (18 month secondment) – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sun, 03 Nov 2024 08:57:45 GMT

Job description: they are and what they contribute. To learn more about CIBC, please visit What you’ll be doing As a Sr. Manager, Privileged Identity & Access… capabilities at CIBC. Engagement management, including project planning, budget management, and resource management…

Marketing Manager, Generative AI (12 Month Secondment) – Deloitte – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Fri, 04 Oct 2024 22:33:51 GMT

Job description: Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 127227
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.By living our Purpose, we will make an impact that matters.

  • Learn from deep subject matter experts through mentoring and on the job coaching
  • Leverage the Deloitte CPA Advantage program, a comprehensive support program for CPA modules and the CFE.
  • Be encouraged to deepen your technical skills…whatever those may be.
  • Build your leadership skills at Deloitte University.
  • Have many careers in one Firm.
  • Partner with clients to solve their most complex problems
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Enjoy My Benefit Dollars – a flexible benefit to support your physical, financial and emotional well-being.
  • Experience a firm where wellness matters.
  • Experience MyFlex and an agile work environment where work is what you do not where you do it
  • Experience MyFlex where reduced hours or seasonal work allows you to meet your personal goals.
  • Build a network of colleagues for life
  • Have an impact that matters through pro bono and significant volunteer opportunities.
  • Be empowered to lead and have impact with clients, our communities and in the office.
  • Be expected to share your ideas and to make them a reality.
  • Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
  • Grow your network and your knowledge by joining one of our many Employee Resource Groups.

If you are passionate about developing and executing marketing programs to build brand awareness, foster strong strategic relationships and drive growth, this is the opportunity for you.What will your typical day look like?As a Marketing Manager, you will be an integral part of the Marketing team responsible for supporting the Senior Marketing Manager in advising and leading the marketing strategy and execution of campaigns for the Generative AI portfolio. You will drive forward key marketing campaigns aligned to the business objectives in context of Deloitte’s positioning in the market. You will work in close collaboration with our internal clients and in-house Agency and Digital teams to: develop integrated marketing campaigns; create campaign briefs; manage project deliverables; communicate status updates; ensure campaigns are on schedule and on budget; and report on campaign’s effectiveness.About the teamDeloitte’s Marketing team is looking for an experienced individual to join the team on a one-year contract as a Marketing Manager, Generative AI. The Marketing team consists of approximately 180 people across Canada, spanning four groups: Brand & Positioning, Field Marketing, Marketing Technology, and the creative Agency. Reporting to the Senior Marketing Manager, the Marketing Manager is energetic and driven and will help oversee the marketing strategy, management and reporting of Deloitte’s Generative AI efforts. You will be expected to regularly collaborate with the broader marketing group and cross-functional teams.Enough about us, let’s talk about youThe ideal candidate will have:

  • A minimum 6 years of marketing experience – ideally in B2B marketing – with a focus on campaign development, management and reporting (including events, conferences, sponsorships, digital marketing, and thoughtware)
  • Demonstrated experience managing project timelines and deliverables to ensure successful execution of programs, including ROI and campaign effectiveness reporting
  • Excellent interpersonal and client service skills with multiple levels of leadership, including experience developing and presenting marketing plans to senior leaders
  • Strong budget planning, organizational and problem-solving skills – comfortable in managing multiple tasks and timelines simultaneously
  • Demonstrated skills as a team player by leading through trust and professional respect, including demonstrated evidence of people coaching and working with virtual teams and remote resources across multiple time zones
  • Interest in and awareness on emerging technology would be ideal

Total RewardsThe salary range for this position is $85,000 – $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Deloitte is seeking a Marketing Manager for a one-year contract in Toronto, ON. The role involves developing and executing marketing campaigns for the Generative AI portfolio. The ideal candidate should have at least 6 years of marketing experience, preferably in B2B marketing, with strong project management skills. The salary range is $85,000 – $156,000, with additional benefits such as mental health support, flexible work arrangements, and a hybrid work structure. Deloitte values diversity and inclusion and encourages applications from all qualified candidates.

Marketing Manager, Generative AI (12 Month Secondment) – Deloitte – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary: $85000 – 156000 per year

Job date: Sat, 05 Oct 2024 05:58:43 GMT

Job description: for you. What will your typical day look like? As a Marketing Manager, you will be an integral part of the Marketing team responsible for supporting… the Senior Marketing Manager in advising and leading the marketing strategy and execution of campaigns for the Generative…

Resourcing and Operations Senior Manager, Deloitte Global Audit and Assurance (Secondment/ FTC) – Deloitte – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary:

Job date: Wed, 11 Sep 2024 22:01:58 GMT

Job description: — What will your typical day look like? Our Resource Operations Senior Manager will lead, develop and formulate an implementation plan… for the required operational changes in line with portfolio project‘s objectives. This role will ensure business processes…

Resourcing and Operations Senior Manager, Deloitte Global Audit and Assurance (Secondment/ FTC) – Deloitte – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Sep 2024 01:35:13 GMT

Job description: — What will your typical day look like? Our Resource Operations Senior Manager will lead, develop and formulate an implementation plan… for the required operational changes in line with portfolio project‘s objectives. This role will ensure business processes…

Senior Manager, Cards Client Journey Enablement – 14 Month Secondment – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Wed, 28 Aug 2024 07:14:21 GMT

Job description: to do. Strong knowledge of business planning, business model analysis, detailed working knowledge of marketing concepts, digital space, client… to collaboratively design and launch a roadmap that delivers a radically simple digital experience. Define client engagement journeys…

Deloitte – Senior Manager, Deloitte Global Audit and Assurance Resourcing and Operations (Secondment/ FTC) – Toronto, ON

Company: Deloitte

Location: Toronto, ON

Job description: — What will your typical day look like? Our Resource Operations Senior Manager will lead, develop and formulate an implementation plan… for the required operational changes in line with portfolio project‘s objectives. This role will ensure business processes…
The Resource Operations Senior Manager will be responsible for leading and developing a plan to implement operational changes in line with project objectives. They will also ensure that business processes are aligned with the portfolio projects.
Job Description

We are currently seeking a creative and motivated Graphic Designer to join our team. The ideal candidate will have a strong background in graphic design, with experience working on a variety of projects including branding, digital marketing, and print collateral.

Responsibilities:
– Develop creative concepts and design solutions for various projects
– Work collaboratively with the marketing team to create visually engaging materials
– Create engaging and on-brand graphics for social media, email campaigns, and website
– Prepare design files for print production
– Coordinate with vendors to ensure quality and timely delivery of printed materials
– Stay up-to-date on industry trends and new design technologies

Qualifications:
– Bachelor’s degree in Graphic Design or related field
– Minimum of 2 years of graphic design experience
– Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
– Strong communication and organization skills
– Ability to multitask and work efficiently in a fast-paced environment

If you are passionate about design and looking to grow your career with a dynamic team, we would love to hear from you. Apply now to join our team as a Graphic Designer.

Expected salary:

Job date: Sat, 10 Aug 2024 22:32:48 GMT