NTT Data – PlanetTogether SME – Remote – Toronto, ON

Company: NTT Data

Location: Toronto, ON

Expected salary:

Job date: Sat, 31 May 2025 22:35:01 GMT

Job description: Req ID: 327332NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a PlanetTogether SME – Remote to join our team in Toronto, Ontario (CA-ON), Canada (CA).Looking for a Level-3 Kinaxis Technical Support Engineer to resolve incidents for Kinaxis, PlanetTogether, and the integration between them.Tier-3 Support Responsibites:We are looking for comprehensive Tier-3 support to ensure the smooth operation and continued optimization of our Scheduling tool, PlanetTogether, and the Kinaxis/PlanetTogether integration. * Troubleshooting and Issue Resolution:Diagnose and resolve any issues related to the Accelerator (Kinaxis Composite Workbooks and Scripting) responsible for loading data from Kinaxis into PlanetTogether. * Customization Support and Fixes:Address issues related to customizations implemented within PlanetTogether and the Accelerator. Apply necessary fixes to ensure the custom functionality operates as intended/designed. * Version Upgrade Testing and Adjustments:Test new PlanetTogether version upgrades for compatibility with existing systems and custom logic. If PlanetTogether releases a standard solution that replaces a previously implemented custom solution, the corresponding custom logic must be removed as part of the upgrade to ensure system efficiency.
Capped at two version upgrades per year.Scope:· Coverage for 2 Plants: Greenville, NC; Ferentino, Italy· Expected service hours during the US business hours: 9:00 AM ET to 5:00 PM ET and CET, Monday through Friday, excluding holidays.Requirements:

  • Minimum 5+ years of experience in a technical support role supporting external customers on a software solution, ideally in a SaaS environment
  • Experience in Enterprise Resource Planning (ERP) support, supply chain applications ideal including
  • Accelerator (Kinaxis Composite Workbooks and Scripting) responsible for loading data from Kinaxis into PlanetTogether
  • Knowledge of relevant case tracking applications
  • Solid working knowledge of Windows environments, ERP business software, and experience with web-based applications
  • Strong research skills
  • Working knowledge of relational databased and query writing considered an asset
  • Experience in manufacturing, production planning, inventory management or demand management in a support or planning role a strong asset

About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .INDHCLSMC#LI-PAS

NTT Data – PlanetTogether SME – Remote – Toronto, ON

Company: NTT Data

Location: Toronto, ON

Expected salary:

Job date: Sun, 01 Jun 2025 06:20:17 GMT

Job description: Req ID: 327332NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a PlanetTogether SME – Remote to join our team in Toronto, Ontario (CA-ON), Canada (CA).Looking for a Level-3 Kinaxis Technical Support Engineer to resolve incidents for Kinaxis, PlanetTogether, and the integration between them.Tier-3 Support Responsibites:We are looking for comprehensive Tier-3 support to ensure the smooth operation and continued optimization of our Scheduling tool, PlanetTogether, and the Kinaxis/PlanetTogether integration. * Troubleshooting and Issue Resolution:Diagnose and resolve any issues related to the Accelerator (Kinaxis Composite Workbooks and Scripting) responsible for loading data from Kinaxis into PlanetTogether. * Customization Support and Fixes:Address issues related to customizations implemented within PlanetTogether and the Accelerator. Apply necessary fixes to ensure the custom functionality operates as intended/designed. * Version Upgrade Testing and Adjustments:Test new PlanetTogether version upgrades for compatibility with existing systems and custom logic. If PlanetTogether releases a standard solution that replaces a previously implemented custom solution, the corresponding custom logic must be removed as part of the upgrade to ensure system efficiency.
Capped at two version upgrades per year.Scope:· Coverage for 2 Plants: Greenville, NC; Ferentino, Italy· Expected service hours during the US business hours: 9:00 AM ET to 5:00 PM ET and CET, Monday through Friday, excluding holidays.Requirements:

  • Minimum 5+ years of experience in a technical support role supporting external customers on a software solution, ideally in a SaaS environment
  • Experience in Enterprise Resource Planning (ERP) support, supply chain applications ideal including
  • Accelerator (Kinaxis Composite Workbooks and Scripting) responsible for loading data from Kinaxis into PlanetTogether
  • Knowledge of relevant case tracking applications
  • Solid working knowledge of Windows environments, ERP business software, and experience with web-based applications
  • Strong research skills
  • Working knowledge of relational databased and query writing considered an asset
  • Experience in manufacturing, production planning, inventory management or demand management in a support or planning role a strong asset

About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .INDHCLSMC#LI-PAS

Director, SME Sales Specialist (North America) – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Apr 2025 22:53:41 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, SME Sales Specialist (North America)Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview:
Across North America (U.S. & Canada), Small, and Medium Businesses (SMEs) are essential to economic growth, contributing significantly to employment and GDP. However, small businesses often face payment inefficiencies, relying on manual, cash, and check-based transactions that limit growth and financial access.
Mastercard is dedicated to enabling businesses to grow and thrive in a digital-first economy. Our rallying cry is “Empowering Every Business, Everywhere”—this segment is central to Mastercard’s growth strategy, given its importance in the payments ecosystem as both payers and acceptors of electronic transactions.Role:
The SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in this segment. This role requires a full-cycle sales approach, complemented by product management responsibilities to support go-to-market execution.Key Responsibilities:
Sales

  • Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment share across North America.
  • Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities.
  • Identify and engage potential customers through direct outreach, partnerships, and market intelligence.
  • Understand SME pain points and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation.
  • Position Mastercard’s SME product suite—both core and through strategic partnerships—to maximize client value.
  • Manage the end-to-end sales process, from qualifying leads to negotiating contracts and closing deals.
  • Expand Mastercard’s reach by developing and managing relationships with fintechs, acquirers, issuers, and other ecosystem players.
  • Engage directly with customers and partners to position Mastercard solutions, negotiate deals, and drive conversions.
  • Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
  • Track and analyze performance metrics, adjusting sales tactics and strategies as needed to exceed growth targets.

Product Management:

  • Support go-to-market execution by collaborating with product, marketing, and partnerships teams to enhance Mastercard’s SME solutions.
  • Analyze market trends, competition, and SME lifecycle journeys to inform product and sales strategies, driving differentiation and innovation.
  • Identify and drive partnership opportunities to improve value propositions and expand distribution channels.
  • Identify and drive innovation in B2B and supply chain finance, integrating Mastercard’s capabilities with key industry players.
  • Develop sales enablement tools and training materials to support SME-focused sales colleagues.

All About You:
The ideal candidate for this position should

  • Be passionate about “Empowering Every Business, Everywhere” and the idea of democratizing access to digital payments and financial tools for MSMEs.
  • Have proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoption.
  • Have a strong background in sales, business development, or account management within financial services, fintech, or payments.
  • Have experience working with fintechs and alternative payment providers to drive innovation in B2B transactions.
  • Possess strong relationship management, influencing, and communication skills.
  • Be self-motivated, a quick learner, and able to manage multiple priorities in a fast-paced environment.
  • Hold a Bachelor’s degree (required); advanced degree preferred.
  • English required; knowledge of French or Spanish is a plus.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a global technology company focused on powering economies and empowering people through digital payments. They are seeking a Director, SME Sales Specialist for North America to drive revenue growth and expand Mastercard’s presence in the small and medium business segment. The ideal candidate should have experience in sales, business development, and financial services, and be passionate about democratizing access to digital payments for MSMEs. Mastercard is an equal opportunity employer and values diversity and inclusion in its workforce. All employees are expected to prioritize information security and adhere to security policies and practices.

NAM SME Director Sales Specialist – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Apr 2025 01:17:30 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryNAM SME Director Sales SpecialistJob Description – Director, SME Sales Specialist (North America)Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview
Across North America (U.S. & Canada), Small, and Medium Businesses (SMEs) are essential to economic growth, contributing significantly to employment and GDP. However, small businesses often face payment inefficiencies, relying on manual, cash, and check-based transactions that limit growth and financial access.
Mastercard is dedicated to enabling businesses to grow and thrive in a digital-first economy. Our rallying cry is “Empowering Every Business, Everywhere”—this segment is central to Mastercard’s growth strategy, given its importance in the payments ecosystem as both payers and acceptors of electronic transactions.
Role
The SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in this segment. This role requires a full-cycle sales approach, complemented by product management responsibilities to support go-to-market execution.
Key Responsibilities
Sales

  • Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment share across North America.
  • Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities.
  • Identify and engage potential customers through direct outreach, partnerships, and market intelligence.
  • Understand SME pain points and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation.
  • Position Mastercard’s SME product suite—both core and through strategic partnerships—to maximize client value.
  • Manage the end-to-end sales process, from qualifying leads to negotiating contracts and closing deals.
  • Expand Mastercard’s reach by developing and managing relationships with fintechs, acquirers, issuers, and other ecosystem players.
  • Engage directly with customers and partners to position Mastercard solutions, negotiate deals, and drive conversions.
  • Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
  • Track and analyze performance metrics, adjusting sales tactics and strategies as needed to exceed growth targets.

Product Management

  • Support go-to-market execution by collaborating with product, marketing, and partnerships teams to enhance Mastercard’s SME solutions.
  • Analyze market trends, competition, and SME lifecycle journeys to inform product and sales strategies, driving differentiation and innovation.
  • Identify and drive partnership opportunities to improve value propositions and expand distribution channels.
  • Identify and drive innovation in B2B and supply chain finance, integrating Mastercard’s capabilities with key industry players.
  • Develop sales enablement tools and training materials to support SME-focused sales colleagues.

The ideal candidate for this position should:

  • Be passionate about “Empowering Every Business, Everywhere” and the idea of democratizing access to digital payments and financial tools for MSMEs.
  • Have proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoption.
  • Have a strong background in sales, business development, or account management within financial services, fintech, or payments.
  • Have experience working with fintechs and alternative payment providers to drive innovation in B2B transactions.
  • Possess strong relationship management, influencing, and communication skills.
  • Be self-motivated, a quick learner, and able to manage multiple priorities in a fast-paced environment.
  • Hold a Bachelor’s degree (required); advanced degree preferred.
  • English required; knowledge of French or Spanish is a plus.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is a global technology company focused on creating a digital economy that benefits everyone. They are dedicated to empowering businesses to thrive in a digital-first economy by providing secure and innovative payment solutions. They are seeking a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in the small and medium business sector in North America. The ideal candidate should have a strong background in sales, business development, or account management within financial services, fintech, or payments, and be passionate about democratizing access to digital payments for businesses. Mastercard is an equal opportunity employer that values diversity and inclusivity.

Azure B2C SiteMinder SME – NTT Data – Halifax, NS

Company: NTT Data

Location: Halifax, NS

Expected salary:

Job date: Tue, 26 Nov 2024 23:07:55 GMT

Job description: as required. Communicate potential security exposures, misuse, or noncompliance situation to their manager. Work closely with business units… with staff, management, project teams, IS department and various software vendors. Proven analytical and problem-solving…

The content highlights the importance of identifying and reporting potential security exposures, misuse, or noncompliance issues to one’s manager. It emphasizes the need to collaborate closely with various stakeholders, including business units, staff, management, project teams, IT department, and software vendors. The ability to analyze and solve problems effectively is also mentioned as a necessary skill in this role.

Azure B2C SiteMinder SME – NTT Data – Halifax, NS

Company: NTT Data

Location: Halifax, NS

Expected salary:

Job date: Wed, 27 Nov 2024 06:05:53 GMT

Job description: as required. Communicate potential security exposures, misuse, or noncompliance situation to their manager. Work closely with business units… with staff, management, project teams, IS department and various software vendors. Proven analytical and problem-solving…

It is important to communicate potential security exposures, misuse, or noncompliance situations to a manager. It is also crucial to work closely with business units, staff, management, project teams, the IS department, and software vendors to address these issues. Strong analytical and problem-solving skills are necessary in this role.

Project Manager – Trading Platforms SME – Goldenpick Technologies – Toronto, ON

Company: Goldenpick Technologies

Location: Toronto, ON

Expected salary:

Job date: Tue, 12 Nov 2024 23:30:10 GMT

Job description: Project Manager – Trading Platforms SME Toronto,ON – (Hybrid 4 day on-site) Responsibilities… to gather inputs and requirements for IBOR initiative – Create documentation for project plan and other related artifacts…

Audit Manager, Emerging Risks, TI&I Audit SME – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sat, 09 Nov 2024 07:57:27 GMT

Job description: they are and what they contribute. To learn more about CIBC, please visit What you’ll be doing As the Audit Manager, you will be expected… to be knowledgeable in one or more emerging areas concerning Technology (SME) for the all areas of such as Project, Technology risk, Cyber…

Adobe Experience Platform Technical SME – LanceSoft – Toronto, ON

Company: LanceSoft

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Oct 2024 23:56:16 GMT

Job description: Description:

  • Business group: Digital Technology – support content delivery platforms and services
  • Project: To lead the delivery of marketing orchestration capabilities leveraging Adobe suite of products
  • As the Technical Lead for the Marketing Technology domain, you will be responsible for the end-to-end delivery of marketing capabilities. Your role will include leading the implementation, configuration, and optimization of marketing technology platforms, with a strong emphasis on delivering personalization at scale using the Adobe suite of marketing technology platforms (Adobe Experience Platform, Adobe Real-Time Customer Data Platform, Adobe Journey Optimizer, Adobe Target, etc.).
  • The candidate will have the opportunity to work with multiple stakeholders and different departments throughout the bank on a high visibility project. They will also be working with consultants who have expertise in this area. Lastly there is an opportunity for FTE conversion.

Responsibilities:

  • Lead the implementation of marketing capabilities with the objective of delivering personalized experience at scale by utilizing the Adobe Experience suite of marketing platforms.
  • Collaborate with business, Product and Engineering to lead the development and continuous refinement of the overall product strategy and technology roadmap.
  • Ensure the solution aligns with business objectives and expectations by delivering the intended value and at the same time adhering to organizational and industry standards throughout the delivery lifecycle.
  • Contribute to the creation of proof of concepts (POC) to test validated solutions.
  • Oversee the team’s daily product activities throughout the entire lifecycle, ensuring seamless integration of tasks into product backlogs.
  • Drive proactive and reactive problem management across all delivery teams.
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.

Candidate Requirements/Must Have Skills:

  • 1+ year hands on experience in developing and implementing integrated marketing solutions with a focus on personalization utilizing the Adobe Experience Platform – including Adobe Real-time Customer Data, and Adobe Journey Optimizer

*NOTE: Need a technical AEP SME who can actually understand and work with the technical aspects and set up of AEP in back-end vs. just maintenance + configurationNice-To-Have Skills:

  • Proficiency in working with Adobe Experience Cloud products, including Adobe Analytics and Adobe Target
  • Experience with AEM Sites, Assets, Workflow
  • Experience working with Realtime, high availability and low latency systems.
  • 2+ years’ experience with data management including data modelling, data integration, and data governance.
  • 2-3 years of experience leading large-scale projects through design, build and implementation

Education:

  • Post- secondary – technical field e.g. computer science preferred
  • Adobe certifications an asset

Best VS. Average Candidate:

  • Ideal candidate has experience implementing Adobe solutions, deliver personalization capabilities, strong working experience with onboarding and personalization platforms.

The content describes a project within a business group focused on Digital Technology, where the goal is to lead the delivery of marketing orchestration capabilities using Adobe suite of products. The Technical Lead for Marketing Technology is responsible for implementing, configuring, and optimizing marketing technology platforms, specifically focusing on delivering personalization at scale. The candidate will work with multiple stakeholders, collaborate with different departments, and have the opportunity for FTE conversion. Must have skills include hands-on experience with Adobe Experience Platform, while nice-to-have skills include proficiency in Adobe Experience Cloud products and experience with data management. The ideal candidate has experience implementing Adobe solutions and delivering personalization capabilities.