Integrated Communications Specialist – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Wed, 07 May 2025 00:02:55 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will make:The Integrated Communications Specialist is part of a fast-paced team of communications and marketing professionals. Under the direction of the Director of Communications, the team works closely with a wide range of stakeholders to develop strategic communications to advance Softchoice’s reputation.This position plays a key role in protecting and enhancing Softchoice’s brand and reputation. The role supports the development of strategic communications plans that advance our corporate image, profile, reputation and profitability.In this role, you will be responsible for the development of communications materials supporting employee communications, corporate events, executive visibility, crisis communications and traditional and social media. The Specialist also leads the development of measurement and reporting across the team.The ideal candidate is eager to build a career in integrated communications across a diverse set of internal stakeholders and has a keen interest in research and analysis, staying aware of industry and world trends and peer campaigns. In exchange, you will have direct access to our leaders and communications strategy discussions along with exciting and sometimes challenging learning opportunities.What you will do:

  • Under the direction of the Manager, Integrated Communications, and working with others across the organization, support an integrated corporate communications plan that aligns to Softchoice’s strategic priorities and goal.
  • Support comprehensive communications programs and calendaring across our three strategic pillars.
  • Support the development and preparation of crisis communications to reactively and proactively protect our brand and reputation.
  • Execute multi-channel communications campaigns and develop content that delivers against priority tactics.
  • Monitor and measure the effectiveness of integrated communications and provide insights to support evidence-based recommendations for improvement.
  • Coordinate with the translation team to ensure that all social media content meets compliance requirements
  • Support the execution of public relations campaigns by maintaining a media database, identifying relevant media opportunities, and creating press materials.
  • Develop knowledge of key journalists, communication themes, and peer activity in the media to support the development of Softchoice’s public relations plan.
  • Work with business stakeholders to identify relevant speaking opportunities and events for partnership.
  • Work with Solutions Marketing, Content, and Demand Generation functions to support the execution of brand-level campaigns and tactics.

What you will bring to the table:

  • 3-5 years of progressive integrated communications experience, ideally with agency experience
  • Strong, creative, and efficient writer able to communicate complex information through accessible, current, and error-free writing
  • Experience and comfort working directly with senior leaders
  • Interest and experience in managing stakeholders across an organization
  • Curiosity, willingness and eagerness to learn and grow
  • Solution-driven mindset eager to support clarity and cohesiveness in the face of ambiguity
  • Excellent time and project management experience with the ability to manage complex and several smaller projects simultaneously
  • Experience in B2B technology or related industries is an asset
  • Post-secondary education in communications, marketing or a related field, or equivalent experience

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6673
EoE/M/F/Vet/Disability#LI-NP1

Summary of Softchoice Overview and Integrated Communications Specialist Role

About Softchoice:
Softchoice is a software-focused IT solutions provider that empowers organizations to be agile and innovative. They emphasize cloud migration, modern workplace development, and informed technology decision-making to enhance success for both businesses and their customers. The company is committed to fostering a culture of inclusion, offering career development, and supporting its employees’ successes.

Role Overview: Integrated Communications Specialist

  • Position Purpose: Work within a dynamic communications team to strengthen Softchoice’s brand and reputation through strategic communications initiatives.
  • Key Responsibilities:
    • Develop and implement corporate communications plans aligned with company goals.
    • Create crisis communications and execute multi-channel campaigns.
    • Monitor and measure communication effectiveness, providing insights for improvement.
    • Maintain media relations and assist in public relations efforts.
    • Collaborate with stakeholders for events and marketing campaigns.

Candidate Profile:

  • 3-5 years of integrated communications experience, preferably with agency background.
  • Strong writing skills, comfortable engaging with senior leadership.
  • Project management experience, especially in B2B technology sectors.
  • Curiosity and eagerness to learn and grow.

Work Environment:

  • Collaborative, innovative, and high-performing culture.
  • Flexible working options with competitive benefits.
  • Recognition as a Great Place to Work for 20 years.
  • Commitment to diversity, equity, and inclusion.

Additional Information:
Softchoice encourages applications from diverse backgrounds and provides accommodations during the hiring process to ensure accessibility and support.

Job ID: 6673

Equal Opportunity Employer: Softchoice promotes an inclusive workplace free from discrimination based on protected categories.

Growth Marketing Specialist – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Wed, 30 Apr 2025 01:27:15 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:The Growth Manager Specialist is a critical role focused on driving results at the intersection of our top technology partners, demand generation programs, and Softchoice’s portfolio of solutions and services. This role ensures that partner technologies are seamlessly integrated into our marketing programs, with a specific focus on the bottom of the funnel and driving measurable outcomes through digital channels, including our website, ecommerce platform, and SAM+ hub.By aligning partner strategies to our broader demand generation efforts and optimizing partner-driven sales through digital platforms, the Growth Manager Specialist plays a pivotal role in driving engagement, leads, and revenue growth.What you’ll do:Partner Alignment:

  • Serve as the primary liaison between top technology partners to align partner marketing aspirations and investments with Softchoice’s demand generation programs.
  • Collaborate with portfolio marketing, partner alliance managers, and category teams to prevent duplication of service offerings, ensuring partner-driven solutions complement and enhance Softchoice’s existing portfolio.
  • Identify and manage gaps in partner integration across demand generation programs, ensuring consistency and alignment across all stages of the customer journey.

Demand Generation Support:

  • Work alongside the Growth Marketing Managers in the strategic planning stages of programs by bringing the partner technology perspective into audience segmentation and content needs.
  • Focus on execution of partner-aligned content and strategies, particularly for segments and audiences in the consideration and evaluation stages of the funnel.
  • Ensure partner-specific metrics, such as lead generation and conversion rates, are tracked and contribute to broader program goals.

Digital Sales Enablement:

  • Collaborate with the e-commerce and web teams to ensure partner offerings are effectively represented and positioned to drive customer expansion through greater adoption of our digital sales channels.
  • Work with the SAM+ hub team to promote partner technology procurement throughthe platform, creating seamless pathways for customers to explore, evaluate, and purchase partner-aligned solutions.
  • Track and analyze sales performance through digital channels, providing actionable insights to improve partner-driven results.

Program Execution:

  • Own the execution of connecting partner technologies to Softchoice solutions within the demand generation programs, aligning with content, audience, and funnel strategies.
  • Collaborate with execution teams (events, SEO, paid media, and content) to ensure partner technologies are effectively represented across all channels.
  • Build and manage bottom-of-the-funnel content and engagement strategies for partner-focused audiences, ensuring clear connections between partner technologies and Softchoice services.

Stakeholder Collaboration:

  • Partner with category teams, RGM, and sales teams to ensure partner technologies are integrated into the sales narrative and customer engagements.
  • Communicate program results and partner-specific performance to both internal and external stakeholders, providing actionable insights for continuous improvement.

What you will bring to the table:

  • Experience: 2 to 3 years of experience in partner marketing, demand generation, or a related field, ideally in a B2B environment.
  • Executional Focus: Proven ability to translate strategic plans into effective execution with measurable results.
  • Funnel Expertise: Strong understanding of marketing funnels, particularly the consideration and evaluation stages where partner technology is most impactful.
  • Collaborative Skills: Demonstrated success in working cross-functionally with marketing, sales, and partner teams.
  • Portfolio Management: Familiarity with managing technology partner offerings and aligning them to broader solution portfolios.
  • Analytical Mindset: Proficiency in tracking and analyzing campaign performance, with the ability to report on partner-specific contributions to larger program goals

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6663
EoE/M/F/Vet/Disability#LI-NP1

Summary of Softchoice Overview and Growth Manager Specialist Role

Why You’ll Love Softchoice:
Softchoice is a software-focused IT solutions provider that enhances organizational agility and innovation. The company emphasizes employee engagement and community support, promoting a culture of inclusion and career advancement.

Role Impact:
The Growth Manager Specialist drives results by integrating top technology partners with demand generation programs, focusing on digital channels to enhance engagement, lead generation, and revenue growth.

Key Responsibilities:

  • Partner Alignment: Liaise with technology partners to ensure marketing strategies align with demand generation efforts.
  • Demand Generation Support: Collaborate with marketing managers to create and execute partner-specific content and strategies.
  • Digital Sales Enablement: Work with web and e-commerce teams to optimize partner offerings and track sales performance.
  • Program Execution: Ensure effective representation of partner technologies across various channels and manage content that connects partners to Softchoice solutions.
  • Stakeholder Collaboration: Communicate results and performance insights to internal and external stakeholders.

Qualifications:

  • 2-3 years in partner marketing or demand generation.
  • Experience with marketing funnels, especially in B2B environments.
  • Strong analytical and collaborative skills.

Additional Insights:
Softchoice values a diverse applicant pool and encourages applicants with varied backgrounds. The company offers a flexible work environment, competitive benefits, and is recognized as a great workplace.

Commitment to Inclusion:
Softchoice promotes equal opportunity employment and provides accommodations for applicants as needed. It ensures a safe and supportive recruitment process, including digital interviews.

Work Environment Highlights:

  • Collaborative culture focused on innovation and support.
  • Flexibility in work arrangements.
  • Recognized for inclusive practices and employee benefits starting from day one.

Vendor PreSales Specialist – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 04:43:07 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:Do you have a passion for driving solutions through developing strong relationships? As our Vendor Sales Specialist, you’ll understand the challenges customers have with the security of their environment and solve those challenges through delivery of technical products that reduce their risks. Coordinate and execute sales strategies across multiple sales districts and channels. Grow customers through competitive tactics while retaining and enriching base of existing accounts. Manage local vendor partnerships to ensure successful execution of solutions.What you’ll do:

  • Managing a pipeline of sales opportunities supporting multiple different technology partners.
  • Providing pre-sales support to Sales Representatives and customers on vendor licensing and solutions.
  • Identifying new agreement prospects and upsell/cross-sell opportunities on existing customer base.
  • Developing customer proposals and pricing comparisons for vendor licensing solutions.
  • Delivering product roadmap, licensing, and financial content to customers.
  • Participating in local customer events to deliver Softchoice content.
  • Developing and delivering training to Sales teams on vendor’s products and services.
  • Engaging with local Sales teams to sell jointly into sales territories and customer accounts.

What you’ll bring to the table:

  • Excellent customer-facing presentation skills.
  • Excellent verbal and written communication skills.
  • Confidence in executive-level meetings.
  • Ability to develop strategy and tactics to meet business objectives.
  • A strong sense of competition and refuse to lose.
  • The ability to be self-managed and motivated. 2+ years of relevant industry experience.
  • 3+ years in either a sales or marketing capacity.
  • Must have work experience in IT industry. Strong vendor licensing background.
  • Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Post-Secondary Degree or equivalent, preferred.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6592
EoE/M/F/Vet/Disability

Summary of Softchoice Overview:

Why You’ll Love Softchoice:

  • Focus on Agility and Innovation: Softchoice is a software-focused IT solutions provider that helps organizations enhance agility, engage employees, and make informed tech decisions. Their services include cloud migration and workplace development.
  • Culture of Inclusion: They prioritize career development and foster a supportive culture that values diversity and community impact.

Role of Vendor Sales Specialist:

  • Sales and Relationship Building: This position involves understanding security challenges faced by customers and providing technical solutions to mitigate risks.
  • Responsibilities:
    • Manage a sales pipeline for various technology partners.
    • Offer pre-sales support and develop proposals.
    • Identify upsell opportunities and engage in customer events.
    • Train Sales teams on vendor products.

Qualifications:

  • Excellent communication and presentation skills.
  • 2+ years of industry experience and 3+ years in sales/marketing.
  • Strong IT and vendor licensing knowledge.
  • A relevant post-secondary degree is preferred.

Why You’ll Love Working Here:

  • Collaborative Environment: A supportive culture focused on collective success.
  • Flexibility: Employees can tailor their workdays to suit personal needs.
  • Recognition: Awarded as a Great Place to Work for 20 consecutive years.
  • Diversity Commitment: Emphasizes inclusion and offers equal opportunity employment.

Additional Notes:

  • Softchoice provides accommodations during recruitment and prioritizes applicants’ safety through digital interviewing and remote onboarding.
  • Applicants with diverse experiences are encouraged to apply, even if they don’t meet all qualifications.

Sr. Manager, Partner Solutions – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 07:04:34 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture.In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.Softchoice works with many IT service providers who specialize in services that are outside of our in-house competencies, so we can deliver complete solutions to our customers. In this role you will lead the Partner Solutions team who are responsible for building and managing our partner ecosystem and supporting Sales and customers with solutions delivered by our partners. Primary responsibilities include development of Partner relationships across the organization, identification and nurturing of strategic alliances, sales enablement across sales roles for go to market solutions, and performance management/mentorship of all direct reports.What you’ll do:

  • Make recommendations & execute initiatives that maximize profitability, improve operational efficiency, and deliver sales results through partner execution
  • Direct engagement with Sales, customers, and partners
  • Identify and capitalize on market trends that will accelerate growth and differentiate offerings in the marketplace with professional services not delivered in house
  • Collaborate with relevant stakeholders to develop effective GTM solutions with key vendors
  • Develop relationships with Sales leaders in markets to support the partner strategy for each region
  • Act as point of escalation for all partner related satisfaction issues
  • Develop and deliver relevant training to Sales to improve their effectiveness in selling partner related solutions
  • Provide regular coaching and mentorship to all direct reports
  • Manage performance and professional development of team members
  • Collaborate with category peers to develop, refine, and maintain a common management process
  • Identify opportunities and create strategies with internal teams around execution
  • On boarding of new partners with contract and price negotiation
  • Developing and maintaining a consolidated national partner catalog
  • Responsible for the full life cycle of partner engagement including ITLS and Partner Engagement
  • Manage and grow the North American Partner Solutions revenue and margin plan

What you’ll bring to the table:

  • Post-Secondary Degree in Business and/or equivalent work experience
  • 10+ years of businesstobusiness sales and marketing experience
  • Must have work experience in sales industry (technology reseller and channel experience an asset)
  • Demonstrated ability to guide cross departmental collaboration on initiatives
  • Experience developing and communicating strategy to various stakeholders
  • Strong MS Office – specifically intermediate proficiency with PowerPoint and Excel
  • Creative and strategic thinker with strong presentation experience
  • Demonstrable experience in direct sales and indirect sales (business development)
  • Must be technically proficient
  • Managerial experience an asset

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6630
EoE/M/F/Vet/Disability

Summary of Softchoice

Overview:
Softchoice is an IT solutions provider focused on enhancing organizational agility and innovation. The company emphasizes cloud migration, modern workplace development, and strategic technology decision-making to drive success for clients and their employees.

Company Culture:
Softchoice is committed to a supportive, inclusive work environment that fosters employee development and community engagement. The company has been recognized as a Great Place to Work for 20 consecutive years.

Role Impact:
The company seeks to enhance customer experiences through a customer-centric culture. Candidates will lead the Partner Solutions team, developing partnerships, supporting sales, and managing the partner ecosystem.

Key Responsibilities:

  • Maximize profitability and operational efficiency through partner initiatives.
  • Collaborate with sales teams and partners to develop market strategies.
  • Manage performance and professional growth for team members.
  • Oversee the full lifecycle of partner engagement and revenue growth.

Requirements:

  • Post-secondary degree in Business or equivalent experience.
  • 10+ years in B2B sales/marketing, preferably in the technology sector.
  • Strong collaboration, strategy communication, and technical skills.
  • Managerial experience is advantageous.

Inclusivity:
Softchoice encourages diverse applicants and offers accommodations during the recruitment process. They are committed to a safe and supportive hiring experience.

Employee Benefits:
Flexible work arrangements, competitive benefits from day one, and a high-performance culture are key offerings.

For applicants unsure about their qualifications, Softchoice welcomes varied experiences and backgrounds, encouraging applications from all interested candidates.

Sr. Director, Sales Operations – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary: $147900 – 174000 per year

Job date: Tue, 22 Apr 2025 22:14:18 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you’ll have:We are looking for a Sr. Director of Sales Operations to evolve our sales insights to the next level here at Softchoice!The Sr. Director of Sales Operations is a strategic leadership role responsible for overseeing the design, implementation, and administration of key processes and programs that drive the success of the sales organization and enable growth. This role focuses on sales quota management, sales compensation plans, and ensuring optimal sales resource coverage across customers and prospects. The Sr. Director will partner closely with Sales, Finance, Marketing, and other cross-functional teams to deliver insights and operational excellence that supports revenue growth and customer satisfaction.If you are interested in joining a passionate Sales Operations team at a leading IT Solutions and Services Provider in North America, then we want to talk to you!What you’ll do:Resource Planning & Sales Strategy

  • Strategically align sales resources with customer and prospect needs to maximize revenue potential.
  • Develop and refine the sales team’s organizational layout to maximize efficiency and align with company goals.
  • Work with sales leaders and sellers to identify peel and grow opportunities to meet regional AE headcount targets by re-allocating HC where required, engaging the correct stakeholders on headcount forecasts, analyzing the health and performance of the sales organization and acting as internal control for new or promoted sellers.
  • Identify regions with untapped potential and optimize sales coverage in high-demand locations.
  • Ensure balanced and healthy sales territories by analyzing market size, customer demand, and seller performance.
  • Review and refine the end-to-end sales process for efficiency, consistency, and improved outcomes.
  • Work with Marketing, Pre-Sales, and Customer Success teams to create positive customer experiences and drive growth.
  • Lead initiatives to adapt the sales organization to rapid growth, acquisitions, or market shifts.
  • Execute and facilitate the AE Attrition and Account Transition process, ensuring Anaplan reconciles and coordinate account movement with sales leaders.
  • Identify and prioritize key customer segments based on value, industry, or geographic location. Evaluate accounts at attrition to determine appropriate segment, fencing against lost business accounts for up to 6 months, and align viable prospects to districts for targeted sales efforts.
  • Build the Anaplan Model, facilitate configuration files by engaging sales leaders and sellers and load final AE plans into the Anaplan with a monthly reconciliation process.
  • Provide sales leaders with a detailed analysis and summary of their team’s performance within the AE leveling guidelines and send P&C all finalized compensation documents for processing.
  • Adjudicate on fencing policies to ensure a consistent and transparent process.
  • Support WWT and SFTC Tiger Team by ensuring compliance and managing all aspects of RFP/RFQ responses, including strategy, logistics, communication, and delivery of quality response documents.

Sales Process & Communication

  • Build Evergreen reporting for SMP metrics that are not able to be tracked in PBI.
  • Build and facilitate MAPs in collaboration with sales leadership each year.
  • Communicate SPIFFs/Contests/Pclub/Platinum Club/Orange Crush/Medallion program reporting and updates to sales leaders and sellers.
  • Provide Townhall updates.
  • Manage SFDC enhancements, collaborating with IT and Sales for development, testing, and deployment.

WWT Acquisition Support

  • Act as a central point of contact with WWT Sales Operations.
  • Assist in evaluating and suggesting the best areas where SFTC and WWT should focus their efforts in terms of products and market segments to maximize opportunities.
  • Provide guidance on how SFTC is to launch its capabilities and product strategies, explaining the process for these rollouts and determining if the strategies should vary based on different market segments.
  • Identifying regions or districts that excel in certain practices and those that are falling behind. The goal is to ensure that all areas can fully benefit from the strengths and capabilities of each other, promoting overall synergy and improvement.
  • Understand the synergies within WWT vertical plays, and develop/implement those programs with RVPs.
  • Determine and own the ideal organizational structure to optimize WWT and SFTC P&L.

Global Expansion

  • Be the strategic lead on global expansion for SMB/Commercial outside of North America.
  • Help to outline the “playbook” to add SMB/Commercial headcount in these locations and develop the “compensation/quota/coverage” in these locations.
  • Work with Talent acquisition to drive the headcount expansion needs based on defined territory guidelines and real time attrition.

Operational Leadership:

  • Lead a team of sales operations professionals, providing mentorship, guidance, and development opportunities.
  • Develop and implement processes and tools to enhance sales productivity and operational efficiency.
  • Partner with IT to ensure sales tools and CRM systems support operational goals and are effectively utilized.

What you’ll bring to the table:

  • Post-Secondary Degree in Business, Engineering, or Computer Science (MBA preferred)
  • 10+ years of experience in sales operations, sales strategy, or related roles, with at least 5 years in a leadership position.
  • Proven expertise in quota design, sales compensation, and territory/resource planning.
  • Strong analytical and problem-solving skills with proficiency in tools such as Salesforce, Excel, and BI platforms.
  • Demonstrated success in leading high-performing teams and driving operational improvements in a dynamic environment.
  • Experience developing models and forecasts, competitive analyses and summarizing findings for management/executives.
  • Statistical or financial analysis experience an asset.
  • Highly self-directed with ability to manage ambiguity.
  • Ability to lead multi-disciplinary teams in matrix structure.
  • Excellent verbal and written communication, interpersonal, and presentation skills.
  • Exceptional business acumen.

Compensation:

  • Vancouver, BC: Base pay range $147,900 – $174,000 per year

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6629
EoE/M/F/Vet/Disability#LI-DV1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative, and their people engaged, connected, and creative at work. They offer career development and advancement opportunities, have a culture of inclusion and belonging, and strive to do what’s good for their people and communities. They are looking for a Sr. Director of Sales Operations to drive sales insights and operational excellence to support revenue growth and customer satisfaction. The role involves resource planning, sales strategy, sales process and communication, WWT acquisition support, global expansion, and operational leadership. The ideal candidate will have a post-secondary degree, 10+ years of experience in sales operations, leadership skills, analytical abilities, and strong communication skills. Benefits include competitive compensation, a collaborative work environment, flexibility, and inclusive culture. Softchoice is an equal opportunity employer committed to diversity, inclusion, and belonging. They provide accommodation during the recruitment process and prioritize the safety and well-being of applicants and team members.

Digital Operations Manager – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Tue, 01 Apr 2025 22:38:37 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you’ll have:The Digital Operations Manager is accountable for executing on our long-term digital commerce business strategy and growing our e-commerce business through self-service procurement and management of technology; driving efficiency and productivity of our sellers and an amazing customer experience.This person will be required to lean into our core values to be successful:

  • We grow our people first: applying their experience in developing people, coaching and mentorship to support a high performing team across multiple disciplines that are looking to develop personally and professionally.
  • We take care of each other: leaning into their leadership skills to build a highly engaged culture within their team to ensure productivity balanced with mental health and wellbeing
  • We have customer passion: bringing their experience of building teams and business with a strong customer lens, focusing on customer experience and customer success as the outcomes of our strategy and digital selling experience.
  • We own the end result: leveraging their strategic consulting, analytical background and track record of execution to guide, and hold accountable, our strategy and digital selling teams to hit their annual goals. They will also leverage their communication and presentation skills to interface with broader audiences to ensure alignment and execution.

What You’ll Do:

  • Drive revenue and rebate through eCommerce channels by ensuring we drive accelerated adoption of our digital platforms with our customers and our sellers.
  • Monitor and report performance of all web platforms to Exec Steering Committee (revenue, customer adoption, NPS/CES etc.)
  • Develop and execute on customer and sales enablement strategies (including project management, development of content etc.)
  • Manage Migration for Adobe VIP MP for segments of customer
  • Own end to end program management of the Web platform:
  • Ensure Digital Adoption of the My Softchoice Platform (ensuring we have the right products on web, with the correct pricing etc.)
  • Project managing the migration of customers onto platform (ensuring we are meeting customer migration targets from business case on time, gathering information from our partners on eligible customers, ensure we are following the assigned processes etc.)
  • Own program communication to all stakeholders (sales, customers, IT etc) including executive steering committee through the formulation of different program
  • Develop sequence of training (both at time of launch and ongoing) ahead of rolling out the program to customers to empower Sales reps to ensure the program is being adopted.
  • Support any sales or customers web issue resolution, acting as a single point of contact to direct questions and issues to the correct team and help create required support paths to automate.
  • Maintain a strong understanding of platform capabilities and E-Commerce best practices

About You:

  • Possess superior analytical and problem-solving skills
  • Highly structured but comfortable with ambiguity and dynamic environments
  • Intellectually curious and loves to teach, coach and mentor
  • Energized by engaging and influencing others
  • Detail oriented with a focus on results and bias for action
  • Not afraid to get your hands dirty
  • Excellent communication and presentation skills

What you’ll bringt to the table:

  • 5+ years of experience in enablement / marketing / digital.
  • Post-Secondary Degree in Business Administration, Marketing or related field
  • Experience with project ownership, including planning, management, and execution of digital programs
  • Proven ability to be agile, creative, organized, and partner effectively with cross-functional teams
  • Self-sufficient worker capable of managing multiple deadlines with little supervision.
  • Experience with B2B e-Commerce or digital marketing
  • Skilled at logical structuring and presenting data in story format
  • Excellent written and oral communication skills with experience presenting to senior-level executives

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6591
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that helps organizations become agile and innovative, with engaged and connected employees. The company supports career development and advancement for its employees and focuses on inclusion and belonging in its culture. The Digital Operations Manager role involves driving revenue and customer adoption through e-commerce channels, project management, and communication with stakeholders. The ideal candidate should have experience in enablement/marketing/digital, possess analytical and problem-solving skills, and be agile and creative. Softchoice encourages diversity and inclusion in its workplace and offers competitive benefits. The company is committed to providing accommodations during the recruitment and hiring process and conducts digital interviews. Upon joining Softchoice, new employees will be onboarded remotely.

Product Manager, Managed Services – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 07:01:50 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
The (GTM) Managed Services Product Manager role will be responsible for taking a portfolio of services to market, and driving the go-to-market activities that result in numerous downstream impacts:

  • Achieve the most important measure of success for our solution offers, which is the attainment of revenue plans assigned to them.
  • Drive revenue from the addition of new customers of the solution offering, enabled by a strategy and execution plan to engage and win the target profile for the offering.
  • Maximize the retention and growth of existing customers by ensuring the value of the offers remain high and delivered completely to them.
  • Enable Softchoice to achieve differentiation in the market, gaining the exposure and customer demand that comes from it.
  • Empower internal success for the teams and individuals that support these solution offerings through continuous improvement of the processes to bring them to market.

What you’ll do:
To achieve these impacts, the GTM Managed Services Product Manager will have core responsibilities in the following areas:
Manage a Services Portfolio

  • You will be assigned to one or more portfolios and serve as the primary representative of that portfolio to all stakeholders, managing the lifecycle, performance, and driving growth in the market.
  • Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.
  • Become an expert on the market problems driving your portfolio using direct customer interviews, win/loss analysis, sourced data, and industry research.

Take Your Portfolio to Market

  • Lead the development and execution of the go-to-market strategy for your portfolio.
  • Ensure executive buy-in by effectively communicating the value proposition and ROI of your strategy.
  • Gather the needs of target customers and their buying motivations.
  • Know the competitive landscape, including the specific strengths and weaknesses that we possess relative to it.
  • Drive go-to-market strategy and activities leading to growth of pipeline and revenue
  • Provide our Marketing team with the expertise and insights they need to develop the best possible solution messaging, content, and marketing activity,
  • Enable Sales and Presales teams with the training and support they require to effectively engage customers at scale.
  • Define, communicate, and enable our teams to maximize services market fit.

Grow the Business and Improve Market Positioning

  • Manage the performance of your portfolio by gathering, analyzing, and communicating the KPI’s and customer experience metrics. Taking corrective action as needed.
  • Proactively raise awareness and commitment to action through internal communications with stakeholders at all levels and functions of the organization
  • Maintain cross-functional alignment with the services delivery teams, gaining alignment on a prioritized roadmap of the capabilities and services improvements which they will develop to maximize the growth of the services in market.
  • Participate in integrated sales and marketing campaigns, driving the market adoption of services, in accordance with the annual Cloud or Workplace GTM plans.

What you’ll bring to the table:
This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for a portfolio’s success in the market:

  • Minimum of 5 years of prior product management experience, driving and executing on strategy / 8+ years of other experience that includes marketing and / or business leadership equivalence.
  • Equivalent experience, or a degree in business, marketing, or related field. An advanced degree is desirable.
  • Experience in product management or marketing, preferably in support of professional or managed services.
  • Experience designing activities that drive pipeline and revenue targets attainment.
  • Strong executive communication skills including written, verbal, and presentation, and proven experience building trust with, and influencing, business executives.
  • Ability to work independently and manage multiple workstreams simultaneously.
  • Experience with lean, agile, and design thinking.
  • Ability to conduct and gather market research that uncovers customers unmet needs
  • Experiencing leading workshops, groups, and building consensus
  • Strong collaboration, influencing, and negotiating skills.
  • Relentless customer focus
  • Enjoyment from working in a fast-paced and demanding environment.
  • A passion for enabling others.
  • Pragmatic Marketing certification rewarded.
  • Up to 10% travel may be required.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6469
EoE/M/F/Vet/Disability#LI-KM1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. They support their people through career development and advancement, and promote a culture of inclusion and belonging. The GTM Managed Services Product Manager role involves taking a portfolio of services to market and driving revenue, customer growth, and market differentiation. The role requires experience in product management, marketing, and business leadership. Softchoice offers opportunities to a diverse group of individuals and is committed to diversity, inclusion, and belonging. They provide competitive benefits and accommodation for applicants who require it. Softchoice conducts digital interviews, criminal record checks, education verification, and reference checks for new hires.

Lead Generation Rep – Google Cloud (Hybrid) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Mar 2025 04:17:59 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:As a Lead Generation Representative for our Google business, you will help prospects/customers move through their research and consideration journey through a multi-channel customer service model. As you help our customers and prospects on their path to success, you will find success within your role with the transition of leads to an accepted sale pipeline stage.This role reports into the Customer Acquisition Team at Softchoice. As a Lead Generation Rep, you’ll execute on outreach activities (email and phone) in alignment to our marketing & sales funnel programs between Softchoice & Google.Success in this role requires a commitment to learning, growing with others, and teaching peers about our Google customer questions and conversations. You will collaborate closely with members of our digital programs, digital marketing, operations, sales, and Google teams.This role is hybrid with the expectation of working in the Toronto office once every 1-2 weeks.What you’ll do:

  • Review, process, and accept leads from various campaigns, target account lists & any other lead programs deemed to be a fit by leadership
  • Engage and educate customers and prospects about Google & Softchoice through digital outreach strategies and by phone
  • Design, execute, and report on outreach sequences
  • Connect customers and prospects to additional thought leadership, resources, and experts
  • Support lead development outreach for the Digital Program Manager and customer event programs
  • Review and report on sales pipeline for Google leads

What you’ll bring to the table:

  • 1-2 years of sales experience and/or customer service expeirence
  • Customer centric mindset and experience
  • Self-starter who thrives in a fast paced, project-based environment
  • A learn, grow, and teach mindset
  • Written and oral communication skills.
  • Experience with digital customer engagements

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6508
EoE/M/F/Vet/DisabilityEntry Level#LI-CW1

Softchoice is a software-focused IT solutions provider that helps organizations be agile and innovative. They prioritize the success of their customers and people, offering career development and advancement opportunities. The Lead Generation Representative role involves engaging and educating prospects about Google and Softchoice through digital outreach strategies and phone calls. While 1-2 years of sales or customer service experience is preferred, the company values diversity and encourages individuals with various backgrounds to apply. Softchoice offers a high-performing culture, flexibility, competitive benefits, and a commitment to inclusion and equal opportunity employment. They provide accommodations during the recruitment process and prioritize the safety and well-being of all applicants and team members.

Solutions Marketing Manager – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Feb 2025 00:54:50 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:The Portfolio Marketing Manager, a key role within Softchoice’s Solutions & Alliances organization, is responsible for defining and communicating the strategic narrative for our portfolios and value propositions for solutions and services. This cross-functional position sets the direction for how these narratives are communicated both internally and externally.Reporting to the Senior Manager of Portfolio Marketing, you will collaborate closely with Softchoice’s leadership team and solution development leads in the Workplace business unit.What you’ll do:Identify priorities for Softchoice’s Workplace business unit in partnership with the Workplace leadership teamDefine the strategy by which the portfolio is effectively positioned in the market; this will have a heavy emphasis on Microsoft M365Develop an internal and external go-to-market strategy aligned to Microsoft 365 and Workplace priorities; this includes message development, content creation, sales enablement, and campaign planning and executionPartner with cross-functional teams to execute against go-to-market strategy; these include content creation, demand generation and sales enablement teamsConduct extensive market research and work closely with subject matter experts to define compelling value propositions and key differentiators for our Microsoft 365 and Workplace solutionsBuild messaging frameworks for all priority solutions designed to inform the development of internal and external facing contentLead the development of sales materials such as data sheets, customer presentations, call scripts, email templates, explainer videos, and morePrioritize and plan the launch of new Workplace servicesCollaborate on Microsoft 365 and Workplace brand awareness and lead generation campaigns; this includes working closely with our demand generation, partner category, and brand communications teamsMonitor the performance of the Workplace portfolio and use data to inform and prioritize marketing activities that drive portfolio growthWhat you’ll bring to the table:8+ years of experience in marketing communications within the B2B technology spaceDeep understanding of Microsoft 365 and Workplace technologies, customer needs, trends and competitive dynamicsStrong experience creating positioning statements and messaging frameworksExcellent written and verbal communication skillsExceptional relationship building skills and ability to work cross-functionallyCreative thinking and strong presentation capabilitiesAbility to write in distinctive styles for a range of audiencesDeep understanding of messaging and content aligned to each stage of the buyer’s journeyA solution-focused team player capable of working autonomously in a remote settingA natural curiosity along with the desire to share knowledge with othersAbility to communicate concisely and with the confidence to engage with our leadership teamStrong project management skillsNot sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6352
EoE/M/F/Vet/Disability#LI-NP1

Softchoice is a software-focused IT solutions and services provider that helps organizations be agile and innovative. They support their people through career development and advancement, and are committed to an inclusive culture. The Portfolio Marketing Manager role involves defining and communicating strategic narratives for portfolios and value propositions. The ideal candidate has experience in B2B technology marketing, with a deep understanding of Microsoft 365 and Workplace technologies. Softchoice encourages diverse applicants and offers competitive benefits, emphasizing inclusivity and equal opportunity employment. They provide accommodations for interviews and are committed to ensuring a positive experience for all applicants and team members.

Product Manager, Go-To-Market (GTM) – Softchoice – Toronto, ON

Company: Softchoice

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 07:41:40 GMT

Job description: Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.The impact you will have:
The Go-to-Market (GTM) Product Manager role will be responsible for taking a portfolio of services to market, and driving the go-to-market activities that result in numerous downstream impacts:

  • Achieve the most important measure of success for our solution offers, which is the attainment of revenue plans assigned to them.
  • Drive revenue from the addition of new customers of the solution offering, enabled by a strategy and execution plan to engage and win the target profile for the offering.
  • Maximize the retention and growth of existing customers by ensuring the value of the offers remain high and delivered completely to them.
  • Enable Softchoice to achieve differentiation in the market, gaining the exposure and customer demand that comes from it.
  • Empower internal success for the teams and individuals that support these solution offerings through continuous improvement of the processes to bring them to market.

What you’ll do:
To achieve these impacts, the GTM Product Manager will have core responsibilities in the following areas:
Manage a Services Portfolio

  • You will be assigned to one or more portfolios and serve as the primary representative of that portfolio to all stakeholders, managing the lifecycle, performance, and driving growth in the market.
  • Engage with vendor partners to gain feedback and support to improve services, as well as their support to take our services to market.
  • Become an expert on the market problems driving your portfolio using direct customer interviews, win/loss analysis, sourced data, and industry research.

Take Your Portfolio to Market

  • Lead the development and execution of the go-to-market strategy for your portfolio.
  • Ensure executive buy-in by effectively communicating the value proposition and ROI of your strategy.
  • Gather the needs of target customers and their buying motivations.
  • Know the competitive landscape, including the specific strengths and weaknesses that we possess relative to it.
  • Drive go-to-market strategy and activities leading to growth of pipeline and revenue
  • Provide our Marketing team with the expertise and insights they need to develop the best possible solution messaging, content, and marketing activity,
  • Enable Sales and Presales teams with the training and support they require to effectively engage customers at scale.
  • Define, communicate, and enable our teams to maximize services market fit.

Grow the Business and Improve Market Positioning

  • Manage the performance of your portfolio by gathering, analyzing, and communicating the KPI’s and customer experience metrics. Taking corrective action as needed.
  • Proactively raise awareness and commitment to action through internal communications with stakeholders at all levels and functions of the organization
  • Maintain cross-functional alignment with the services delivery teams, gaining alignment on a prioritized roadmap of the capabilities and services improvements which they will develop to maximize the growth of the services in market.
  • Participate in integrated sales and marketing campaigns, driving the market adoption of services, in accordance with the annual Cloud or Workplace GTM plans.

What you’ll bring to the table:
This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for a portfolio’s success in the market:

  • Minimum of 5 years of prior product management experience, driving and executing on strategy / 8+ years of other experience that includes marketing and / or business leadership equivalence.
  • Equivalent experience, or a degree in business, marketing, or related field. An advanced degree is desirable.
  • Experience in product management or marketing, preferably in support of professional or managed services.
  • Experience designing activities that drive pipeline and revenue targets attainment.
  • Strong executive communication skills including written, verbal, and presentation, and proven experience building trust with, and influencing, business executives.
  • Ability to work independently and manage multiple workstreams simultaneously.
  • Experience with lean, agile, and design thinking.
  • Ability to conduct and gather market research that uncovers customers unmet needs
  • Experiencing leading workshops, groups, and building consensus
  • Strong collaboration, influencing, and negotiating skills.
  • Relentless customer focus
  • Enjoyment from working in a fast-paced and demanding environment.
  • A passion for enabling others.
  • Pragmatic Marketing certification rewarded.
  • Up to 10% travel may be required.

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.Why You’ll Love Working Here:

  • The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
  • High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
  • Flexibility: Plan your workdays in a way that suits you best
  • Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
  • Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
  • Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Require accommodation? We are ready to help:
We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.Our commitment to your experience:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.When you join Softchoice, we will onboard you remotely. Don’t worry. It’s quick, simple and you’ll be connected with your new team in no time.Job Requisition ID: 6469
EoE/M/F/Vet/Disability#LI-KM1

Softchoice is an IT solutions and services provider that helps organizations be agile and innovative while keeping their employees engaged and connected. They prioritize career development and inclusion for their employees. The Go-to-Market Product Manager role involves taking a portfolio of services to market and driving activities that lead to revenue growth. The ideal candidate will have experience in product management, marketing, and business leadership. Softchoice values diversity and offers equal opportunity employment. They prioritize a high-performing culture, flexibility, and competitive benefits for their employees. They also provide accommodations during the recruitment process and prioritize a safe working environment.