Company: Microsoft
Location: Toronto, ON
Expected salary: $112700 per year
Job date: Fri, 06 Jun 2025 22:08:00 GMT
Job description: In the Small, Medium Enterprise & Channel (SME&C) organization, we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of the Americas SME&C Corporate team, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also be able to work cross-collaboratively while living our shared SME&C Corporate priorities: Diversity and Inclusivity, Well-being, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME&C Corporate organization and the value we deliver to our customers, partners, and one another, every day.Security has never been more top of mind for governments and businesses, and Microsoft Security Solution is committed to keeping nations and citizens secure in an increasingly complex cyber landscape. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place. Following a year of incredible success, we are excited to be expanding our team with ambitious, diversified, and driven new talent, eager to make a difference in the fight against cybercrime. We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.In the Security Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end security thought leadership driving significant customer value and enabling transformational customer outcomes. As a Security Specialist you will build digital transformation security strategies with customers, collaborating across different groups inside the Customer environment to successfully enable them to be more secure. You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Security opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your security end-to-end expertise.This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities:Sales Execution
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer’s industry. Has a fundamental understanding of customers’ business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services. Shares learning on digital transformation through seminars, workshops, Webinars, and direct engagement.
- Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams). Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft’s sales process (MSP) to determine the quality of the opportunity and whether to proceed.
- Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); or licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
- Identifies customer business needs and technical readiness. Collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers’ needs. Leverages the value propositions to communicate business impact of proposed solutions.
- Develops an understanding of external stakeholders’ mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer’s/partner’s business.
- Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
- Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposals and consumption plans with partners. Implements partner strategies to scale the business.
- Applies the orchestration model to support deal closure by identifying and aligning internal stakeholders and leveraging relationships with partners.
Technical Expertise
- Researches competitor products, solutions, and/or services and collaborates with the “compete” global black belts (GBBs) to implement strategies to position Microsoft against competitors in customer communication.
Sales Excellence
- Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
- Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients’ overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team. Collaborates with partners and resources and learns about customer business. Supports senior team members to explore business and emerging opportunities.
- Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
- Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
- Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Other
andQualifications:Required/Minimum Qualifications
- 4+ years of technology-related sales or account management experience
- OR Bachelor’s Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience.
- 2+ years of Security solution sales or consulting services sales experience in Cyber security.
Additional or Preferred Qualifications
- 5+ years of technology-related sales or account management experience
- OR Bachelor’s Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience.
- 2+ years of solution sales or consulting services sales experience.
Digital Solution Area Specialists IC3 – The typical base pay range for this role across Canada is CAD $72,600 – CAD $112,700 per year.Find additional pay information here:Microsoft will accept applications for the role until June 20th, 2025.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .
The Small, Medium Enterprise & Channel (SME&C) organization at Microsoft aims to empower customers through cloud solutions by fostering a digital-first, globally led framework in collaboration with partners. Members of the SME&C Corporate team will assist customers in achieving their business goals through digital engagement and co-selling partnerships. Emphasizing values such as diversity, well-being, and sustainability, the organization seeks individuals passionate about digital solutions and focused on customer needs.
In the Security Specialists team, Microsoft is expanding and looking for skilled sellers to develop security strategies that enhance customer safety against cyber threats. The role involves leading discussions, collaborating internally and with partners, and driving sales execution to facilitate security solutions. Successful candidates will engage with customers to identify needs and provide tailored solutions, contributing to their security transformation.
Microsoft promotes a culture of collaboration, innovation, and inclusion, aiming to empower every individual and organization globally. The qualifications needed for the roles include several years of sales or account management experience, particularly in security solutions or consulting services. Microsoft is committed to equal employment opportunities and offers reasonable accommodations throughout the recruitment process.
