We believe in having a transparent hiring process to provide a fair and inclusive experience to all our candidates.
Our team is dedicated to ensuring you have a great candidate experience, and that starts with outlining our hiring process from start to finish so you know what to expect every step of the way (no surprises!)—click here to learn more!
Do you strive for the thrill of taking an idea and seeing it come to life? Are you ready to interact directly with a community of engaged users? You aren’t afraid of getting hands-on and are eager to help us keep building our brand on social media. You’re looking for a big challenge that holds big opportunities—and you’ll find that at Thinkific!
As the Social Media Specialist at Thinkific, you are just as comfortable outlining a social plan as you are rolling up your sleeves to dive into content creation. Working alongside the Senior Social Media Manager, you will be responsible for creating and publishing content to grow Thinkific’s voice on our social media channels and online communities. You know how to craft compelling and unique content customized for each platform that engages and inspires an audience.
In this role, you will:
To be successful in this role, you likely:
You might be the person we’re looking for if you:
This is an incredible role for the right candidate. We can’t wait to meet you!
We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.
Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we’re building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 50,000 course creators and more than 25 million students, and these numbers are growing each day!
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Job Mission and Purpose
We put our customers first, so they have the best experience possible with SAP’s Digital Supply Chain solutions. We are brave, bold and deliver on our commitments. We celebrate when our customers win. Their success is our success.
The Customer Engagement Executive (CEE) works directly with our Digital Supply Chain customers is guide them through their journey with our solutions. The CEE works to increase customer satisfaction, retention, renewals, references and upsells for Cloud products within the Digital Supply Chain solutions portfolio. They achieve this by building strong relationships with our customers and helping them maximize the value of their partnership with SAP.
The CEE oversees key customer milestones throughout the customer lifecycle, from deal signature, through to system provisioning, monitoring implementation progress and business case achievement. The CEE is expected to serve as the strategic point of contact for the customer and to leverage appropriate resources across SAP functions to maintain overall customer health.
The CEE maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. AEs, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
Example KPIs: (financial) business metrics used to track role effectiveness
The Customer Engagement Executive is a revenue generating, non-Quota Carrying role. The compensation is based 50% on financial metrics and 50% by MBOs. Attainment is monitored via Success Map. All CEE role incentives should align to four categories:
Financial Metrics
MBO Metrics
Note: The CEE will work with a non-customer facing renewals specialist (shared service role) who will focus on the administrative parts of the renewal quote-to-cash process. The CRS manages quote creation, modification, and booking to ensure accurate renewal transaction. The CRS may provide financial reporting and account termination support.
Job Objectives | tasks and functions CEEs must accomplish to effectively perform their role
Territory Management
Build Account Relationships
Nurture References
Drive Value Realization
Manage Retention
Upselling/Cross-selling
Required Experience and Education
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:302795 | Work Area: Sales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
The key to SAP’s success? Our people.
We grow. We lead. We innovate – together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.
Driven by innovation? It’s in our DNA.
At SAP, innovation is more than just developing top-notch software – it’s creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.
Got ambitious goals? Achieve them – at SAP.
Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged – and working towards their individual career goals.
There’s more to it than coding.
Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That’s why we introduced the Hasso Plattner Founders’ Award – the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.
Driven by innovation.
SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, modular in nature, and support outcome-based business models.
Not all heroes wear capes.
The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages – and bring their own unique to the table.
Customer Engagement Executive – Digital Supply Chain (Toronto)
Facility: 302795
Posted Date: Aug 18, 2021
Work Area: Sales
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 – 10%
Location:
Toronto, ON, CA, M5K 1B7
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Expected salary:
Location: Toronto, ON
Job date: Fri, 20 Aug 2021 06:42:46 GMT
Apply for the job now!
Kotn is looking for a Social Media Manager to join our team and play a pivotal role in growing the social media presence of the brand. You will be responsible for managing all of Kotn’s social media platforms. You will tell the brand story via compelling social narratives and optimize for what drives engagement and audience growth across the various social platforms. You will join the Brand Marketing team and collaborate with our Creative team as the social media expert for the company. This role reports to the Director of Brand Marketing.
What you’ll be working on
Creative strategy and content execution (60%)
Social channel maintenance (40%)
What You’ll Bring
iProspect is the dedicated performance-marketing company within dentsu. Our mission is to Drive Business Performance. We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients meet their quantifiable business goals every day, consistently, in every market. We are entirely focused on delivering better business results through optimization, creation and analysis across all digital platforms. Our scope ranges from recommending how to use content more effectively to optimizing daily media channel performance and maximizing visibility in eCommerce platforms.
Additional Information
We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsuaegis.com or to begin a conversation about your individual accessibility needs throughout the hiring process.
