Zeiss – SAP S/4HANA S2C Solution Consultant – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Expected salary:

Job date: Fri, 20 Jun 2025 01:35:29 GMT

Job description: About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role?The FIT4 S/4 HANA S2C (Service to Customer) Solution Consultant Americas Hub at FIT4 plays a pivotal role in spearheading the design and execution of functional and technical S/4 HANA solutions, with a specialized focus on elevating the service-to-customer experience across various roll-in projects. This position demands a comprehensive mastery of SAP’s S2C service management with focus on Inhouse Repair and Return Management Processes within the S/4 HANA framework, coupled with a strategic vision to integrate these solutions seamlessly into the existing business landscape. The S/4 HANA S2C solution consultant will collaborate with business units, gather requirements, configure solutions, and lead the deployment of S/4 HANA functionalities that enhance customer service delivery. The successful candidate will navigate complex project environments using strong project management skills, leveraging deep SAP knowledge to drive innovation and operational excellence in service delivery during the critical transformation period.Sound Interesting?Here’s what you’ll do:Design functional and technical SAP S/4HANA solutions focused on service management, ensuring seamless integration with satellite systems, like CRM, based on detailed business and IT requirements.Develop and document comprehensive design specifications for S2C processes in the area of Inhouse Repair and (Advanced) Return Management (ARM), ensuring alignment with business needs and IT capabilities.Coordinate and steer development efforts towards global development factories, aligning with broader project goals and timelines.Ensure that development efforts are on track and aligned with the overall transformation strategy.Provide expert guidance on SAP best practice architectures and advanced technologies, supporting deployment teams in deploying robust S2C solutions.Act as a subject matter expert in SAP S/4 HANA, advising on system capabilities and potential improvements.Champion process standardization across service operations, evaluating the necessity of process deviations and advocating for adherence to global templates.Ensure compliance with established architecture principles and standards, creating scalable, secure, and efficient solutions.Review and manage the approval process for configuration and functional specification documents, maintaining high standards of quality and precision.Oversee testing activities, including review and coordination of bug fixing, to validate that the solutions meet all functional and performance criteria. Developing and executing comprehensive test plans to ensure system integrity and performance.Support the cutover, migration, and hypercare phases specifically for the S2C process domain, ensuring operational continuity and system reliability post-go-live.Do you qualify?Proven experience as a solution consultant/architect in SAP transformations with a focus on Service to Customer processes.Experience in managing large scale SAP transformations.Expertise in configuring and implementing S2C processes for Inhouse Repair and (Advanced) Return Management (ARM) processes within SAP ERP systems.In-depth knowledge of SAP S/4HANA’s service management functionalities and integration with third-party systems, like SalesforceExtensive familiarity with global template processes related to S2C and adjacent domains.Relevant SAP certifications or equivalent qualifications.Excellent analytical and communication skills, capable of leading discussions and presentations to stakeholders at all levels.Working Conditions and Special Demands:Hybrid Work: 3 days in the office, 2 days remote.Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required.Compensation:The annual salary range for this position based on location:Toronto, Canada is 95,000 – 115,000 CAD.The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.Your ZEISS Recruiting Team: Maria KhalilCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Digital Sales & Technical Support Specialist – Zeiss – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Mar 2025 00:22:44 GMT

Job description: About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!Location/Region: This position is located in Toronto area and will cover Canada virtually.What’s the role?As a Digital Sales and Technical Support Specialist, you get to work with an astonishing team that plays a vital role in Carl Zeiss Canada Limited. Showcase your skills and experience with process enhancement.Sound Interesting?Here’s what you’ll do:The Digital Sales & Technical Support Specialist plays a key role in driving digital sales growth, delivering high-impact software demonstrations, and providing advanced technical support for eyecare digital solutions. This position focuses on expanding market adoption by engaging key stakeholders, refining product rollout strategies, and enhancing user experience. The role involves developing tailored presentations that highlight ROI, clinical benefits, and seamless workflow integration. Additionally, this position supports business development by fostering relationships with key opinion leaders, optimizing digital workflows, and collaborating with cross-functional teams to drive sales strategies. With a strong emphasis on product innovation and training initiatives, the Digital Sales & Technical Support Specialist contributes to the continued success and expansion of cutting-edge eyecare technology.

  • Support the sales of ZEISS Digital Solutions by assisting regional teams and sales directors.
  • Conduct product demonstrations and provide technical insights to potential customers.
  • Assist in the expansion of digital service contracts and rollouts of digital platforms (Health Data Platform, Veracity, EYECO, Forum subscriptions).
  • Gather market insights and customer feedback to help refine digital sales strategies.
  • Provide technical support for digital solutions, troubleshooting issues and ensuring timely resolutions.
  • Assist the training department in developing training programs for new and existing products.
  • Assist in training customers on product usage and best practices.
  • Monitor customer feedback and report common issues to improve product performance.
  • Document and escalate complex technical issues as needed.
  • Assist in installing, configuring, and deploying digital products at client locations.
  • Work with clients to understand their needs and ensure proper product integration.
  • Troubleshoot connectivity issues and collaborate with IT teams to resolve technical challenges.
  • Work with marketing teams to support product launches and promotional efforts.
  • Provide insights from customer interactions to help shape future product developments.
  • Collaborate with internal teams to streamline digital product adoption and training initiatives.
  • Track and document customer interactions, technical issues, and resolutions.
  • Assist in maintaining performance reports, including key metrics and customer satisfaction insights.
  • Foster a collaborative and customer-centric work culture within the support team.
  • Support financial tracking related to digital product sales and service contracts.
  • Drive the sales of ZEISS Digital Solutions by supporting regional teams and sales directors in customer engagement and business development.
  • Conduct high-impact product demonstrations, providing technical insights and strategic value propositions to potential clients.
  • Support the expansion of digital service contracts and oversee the rollout of digital platforms, including Health Data Platform, Veracity, EYECO, and Forum subscriptions.
  • Gather and analyze market insights and customer feedback to refine digital sales strategies and enhance product positioning.
  • Provide advanced technical support for digital solutions, ensuring efficient troubleshooting and timely resolution of customer issues.
  • Collaborate with the training department to develop and implement comprehensive training programs for new and existing products.
  • Train customers on product software usage, best practices, and workflow optimization to maximize adoption and satisfaction.
  • Monitor customer feedback and proactively report common challenges to drive continuous product improvement.
  • Document and escalate complex technical issues, working closely with internal teams to implement effective solutions.
  • Oversee the installation, configuration, and deployment of digital products at client locations, ensuring seamless integration.
  • Act as a trusted advisor to clients by understanding their needs and optimizing product implementation to fit their workflows.
  • Diagnose and troubleshoot connectivity issues, collaborating with IT teams to resolve technical challenges efficiently.
  • Partner with marketing teams to support product launches, promotional campaigns, and educational initiatives.
  • Translate customer interactions into actionable insights that shape future product developments and enhancements.

Do You Qualify?

  • Bachelor’s degree in Engineering, Marketing, Computer Science, Healthcare Technology, or a related field.
  • Minimum of 5+ years of experience in digital sales, technical consulting, or enterprise-level technical support, preferably within the healthcare or medical device industry.
  • Strong knowledge of medical software, EMR/EHR systems, digital healthcare platforms, and regulatory compliance in medical technology. Experience working with ophthalmology or optometry software solutions is highly desirable.
  • In-depth understanding of networking, IT infrastructure, system integrations, cloud-based solutions, and PACS systems, with the ability to troubleshoot complex connectivity issues. Experience with API integrations and data interoperability is a plus.
  • Proven ability to analyze customer needs, identify solutions, and implement effective strategies to improve user adoption, efficiency, and customer satisfaction.
  • Experience in consultative selling, software demonstrations, and driving digital adoption across multiple stakeholders, including clinicians, practice managers, and IT professionals.
  • Exceptional communication and interpersonal skills, with the ability to engage senior-level decision-makers and deliver persuasive presentations. Experience in leading training programs, webinars, or industry events is preferred.
  • Ability to work both independently and cross-functionally in a dynamic environment, collaborating with product management, marketing, and technical support teams to drive digital transformation in eyecare.
  • Experience managing customer accounts, overseeing digital solution implementations, and ensuring seamless product rollouts with a focus on long-term customer success.

We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDentalRPPEmployee Assistance ProgramPaid time off including vacation, personal, and sick daysThe list goes on!ZEISS is an equal opportunity employer.Your ZEISS Recruiting Team: Jo Anne MittelmanCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

ZEISS is a global company with a history of over 177 years, focusing on innovation and technology for a sustainable future. They are currently looking for a Digital Sales and Technical Support Specialist in the Toronto area to drive digital sales growth, provide technical support for eyecare digital solutions, and support product launches. The ideal candidate should have a Bachelor’s degree and a minimum of 5+ years of experience in digital sales or technical consulting, preferably in the healthcare industry. ZEISS offers a range of benefits for employees and is an equal opportunity employer. They prioritize the safety of their employees and customers during the COVID-19 pandemic. Accommodations can be provided for individuals with disabilities during the recruitment process.

Zeiss – Head of Marketing (Sr. Manager) – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Dec 2024 00:23:30 GMT

Job description: About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role?As a Head of Marketing (Senior Manager), you get to work with an astonishing team that plays a vital role in Carl Zeiss Vision. Show case your skills and experience with process enhancementSound Interesting?Here’s what you’ll do:

  • This position will be responsible for overseeing the marketing function. The individual will be tasked with developing and executing marketing strategies and initiatives for both existing and new products.
  • They will also be responsible for devising channel marketing strategies, ensuring consistent branding for CZV’s product portfolio, and leading cross-functional planning activities such as forecasting and new product launches
  • . Collaboration with corporate marketing, global R&D, and technology teams will be required to develop global marketing programs and innovative products that align with the company’s business priorities.

List below details in the Job Requirements Section in WorkdayDo you qualify?

  • Bachelor’s Degree in marketing, related field, or equivalent experience
  • 3-5 years in a marketing leadership role, with experience in multi-national manufacturing company with consumer and wholesale distribution channels
  • Extensive experience with large B2B company considered with prior direct to consumer experience
  • Proven success in managing diverse teams
  • Management expertise, specifically the ability to motivate, inspire and develop staff to achieve their highest potential
  • Optical industry experience preferred
  • Experience with B2B and B2C activities
  • Ability to drive results in a complex global organization and in a competitive environment
  • Successful track record of creativity, innovation, and the personal flexibility to respond to emerging business realities
  • Team player who understands the necessity of both collaboration with and coordination of various interests in a matrix management environment
  • Takes a hands-on approach to the design and implementation of market strategy
  • Derives satisfaction from the management of a very complex portfolio of activities in a fast-moving and highly competitive environment
  • Demonstrated skills in leadership, communication, analytics, problem solving and creativity; strong record of results and achievement
  • Excellent communication (verbal and written) and presentation skills, Bilingual English & French an asset
  • Proven ability to build and maintain relationships
  • Proven track record in project management, including managing contributions of remote teams
  • Ability to travel (domestic 15-25%, international 5-10%)
  • Experience working with Microsoft suite of products and other mainstream productivity apps (TEAMS, MIRO, ZOOM, SalesForce, etc.p

We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDentalRPPEmployee Assistance ProgramPaid time off including vacation, personal, and sick daysThe list goes on!ZEISS is an equal opportunity employer.Your ZEISS Recruiting Team: Jo Anne MittelmanCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Head of Digital Sales and Technical Support – Zeiss – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Expected salary:

Job date: Fri, 01 Nov 2024 03:18:14 GMT

Job description: About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!Location/Region: This position is located in Toronto,What’s the role?As a Head of Digital Sales and Technical Support you get to work with an astonishing team that plays a vital role in Carl Zeiss Limited. Show case your skills and experience with process enhancement.Sound Interesting?Here’s what you’ll do:Head of Digital Sales & Technical Support is responsible for overseeing all aspects of digital technical support services within the organization as well as future digital rollouts.This role will ensure the seamless delivery of high-quality technical assistance through digital channels, including online forums live chat and other digital support platforms.The Head of Digital Sales & Technical Support will lead efforts to enhance customer experience, manage technical escalations, and drive process improvements to deliver timely and effective resolutions.The position holds a P and L responsibility for the Digital business and must work to ensure pathways to profitability, pursue Digital service contract growth, and incorporate new iterations and offerings from the Digital Ecosystem within ZEISS Health Data Platform.The Head of Digital Sales & Technical Support must develop product knowledge within the sales team of data management and instrument connectivity product line, including networking solutions to the practice and an awareness of market conditions and competition within the sales workforce.Work closely with upstream marketing to assist in development of new product specifications for Canada & Global Marketplace. Work with downstream marketing to develop product launch plans, specifications and promotions.Work closely with Regional Sales Directors in the regions to uncover & develop business in their sectors, perform product demonstrations and enhancing their product knowledge for the product line

  • Drive the Sales of all ZEISS Digital Solutions with the National/Regional Teams.
  • Lead, mentor, and manage a team of Digital Technical Support Team and executing the Forum implementation/deployment and overall digital sales.
  • Develop all future digital platforms which will be roll out by Global (HDP, Veracity, EYECO, Forum subscriptions).
  • Provide Digital Portfolio sales and support must be provided across all CZC departments including MCS and OPT.
  • Develop and implement strategies to optimize team performance and efficiency.
  • Responsible for the P and L for Zeiss Digital Portfolio including current and future digital products and their successful integration into existing portfolio.
  • Document monthly revenue and expense projections, review customer problems, plan monthly activity and evaluate competitive business encounters in a monthly forecast.
  • Work frequently with Regional Sales Managers to review opportunities, schedule demonstrations and help close business.
  • Assist in the design of marketing programs, advertising, product promotion, sales contests and future product direction.
  • Recruit, hire and develop or promote the most proven and experienced ophthalmic representatives within the industry, or within Zeiss as well.
  • Work with Upstream, Downstream and Global marketing & R&D teams on new product specifications and related issues.
  • Coordinate with FORUM Installation and ensure knowledge transfer/training program between Account Managers and Clinical Applications Team.
  • Assists the Regional Sales Managers, Key Account Managers & Regional Directors to manage new product demonstration inventory and select sites for unit placements.
  • Evaluate and certify reps within the region on their capability to take over responsibility for the new product line.
  • Assist the training department in developing training programs for new and existing products.
  • Foster a collaborative and customer-centric work culture within the support team.
  • Provide ongoing training and professional development to team members, ensuring they stay updated on the latest technologies and support methodologies.
  • Install, configure, and deploy Digital products and connectivity solutions at client locations.
  • Collaborate with clients to understand their specific requirements and recommend appropriate connectivity solutions.
  • Troubleshoot connectivity issues and provide timely resolution to ensure minimal downtime.
  • Oversee the day-to-day operations of digital technical support, ensuring prompt and accurate resolution of customer issues.
  • Develop and refine processes to improve response times, first-call resolution rates, and customer satisfaction.
  • Ensure high levels of customer satisfaction through efficient digital support services and by building long-term relationships with key customers.
  • Monitor and analyze customer feedback to identify areas for service improvement.
  • Implement best practices and innovative solutions to anticipate and meet customer needs.
  • Analyze performance metrics to optimize support operations and drive continuous improvement.
  • Stay abreast of the latest digital technologies and trends, incorporating them into the support strategy when applicable.
  • Regularly report on key performance indicators (KPIs), customer satisfaction metrics, and team performance to senior management.
  • Oversee the selection and implementation of digital tools, software, and systems that enhance support operations.
  • Ensure that the support team leverages the latest technology to provide seamless, remote support to customers.

Do you qualify?

  • Undergraduate degree, preferably in engineering, marketing, Computer Science. MBA or advanced degree is preferred.
  • · Minimum of eight (8) years of experience in technical support, with at least 5 years in a leadership or managerial role.
  • · Seven (7) years relevant experience in medical software sales strongly required
  • · Knowledge of EMR/EHR business models a definite plus.
  • · Experience and familiarity of CZC products and line of business.
  • · Must possess expertise in networking and connectivity, including IT and PACS.
  • · Possess high level of technical and clinical knowledge within the ophthalmology and optometry field.
  • · Demonstrated ability to lead a team, manage projects, and improve processes in a fast-paced environment.
  • · Exceptional communication, interpersonal, and problem-solving skills.
  • · Customer-focused mindset with a strong commitment to service excellence.
  • · Industry standard credentialing preferred but not required. Possess knowledge of the diagnostic ophthalmic industry.
  • · At least three to five (3­5) years of experience in an ophthalmology clinic setting or in the diagnostic ophthalmology industry or comparable experience.
  • · Knowledge of visual fields, lensometry, refractometry, and biometry and/or fundus photography. Knowledge of laser scanning technology, fluorescein angiography, and/or OR experience is helpful but not mandatory.
  • · Proven experience in implementing and configuring networking equipment, such as routers, switches and access points.
  • · Strong understanding of networking protocols, including TCP/IP, VLAN, and DNS.
  • · Excellent communications skills (written & verbal) and the ability to work with customers in challenging situations is required.
  • · Apply knowledge of the diagnostic ophthalmic industry to conduct tailored training for doctors and staff in operation and clinical applications.
  • · Ability to follow standard practices & procedures in analyzing data or situations from which answers can readily be obtained.
  • · Ability to travel overnight and work occasional weekends.
  • · Well organized and capable of working independently with minimal supervision. Requires valid driver’s license.

We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDentalRPPEmployee Assistance ProgramPaid time off including vacation, personal, and sick daysThe list goes on!ZEISS is an equal opportunity employer.Your ZEISS Recruiting Team: Jo Anne MittelmanCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

ZEISS is a global company with over 177 years of experience in the industry, focusing on innovation and technology for a sustainable future. They are currently seeking a Head of Digital Sales and Technical Support in Toronto. The role involves overseeing digital technical support services, driving sales of digital solutions, and managing a team to ensure efficient customer support. The ideal candidate should have a background in engineering, marketing, or computer science, with experience in technical support and medical software sales. ZEISS offers a variety of benefits and is an equal opportunity employer. Additionally, COVID-19 vaccination is required for employment, and accommodations can be made for those who require them.

Head of Marketing for MED – Zeiss – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Oct 2024 07:50:15 GMT

Job description: About Us:How many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!Location/Region: This position is located in Toronto area.What’s the role?As a Head of Marketing (MED), you get to work with an astonishing team that plays a vital role in the Carl Zeiss Limited business. Show case your skills and experience with process enhancement.Sound Interesting?Here’s what you’ll do:The Head of Marketing is responsible for the development and execution of national, downstream marketing and distribution strategies, supporting the Sales Management and field sales force in marketing matters (including assisting in the management of distributor relations) and managing related budgeting and revenue planning functions for Carl Zeiss Canada. Supports the Group’s upstream marketing efforts by closely interfacing with the respective upstream teams, (located in Germany) on local market needs and requirements. The Head of Marketing is influential in creating and executing internal, as well as external growth strategies, and takes the lead on all Canadian marketing activities related to Medical Technology.

  • Develop and implement strategic marketing plans to achieve business objectives, including brand positioning, product launches, and promotional campaigns.
  • Lead the development of marketing collateral, including sales materials, brochures, presentations, and digital content, ensuring consistency in messaging and brand identity.
  • Conduct market research to identify trends, competitive landscape, and customer insights to inform marketing strategies and tactics.
  • Manage digital marketing initiatives, including website content, social media, email marketing, and online advertising campaigns, to drive engagement and lead generation.
  • Collaborate with cross-functional teams, including sales, product development, and operations, to align marketing efforts with overall business goals and objectives.
  • Analyze marketing performance metrics and KPIs to track campaign effectiveness, ROI, and customer engagement, and provide insights for continuous improvement.
  • Product Management: Develops new products and improving existing products in preparation for market launch including:
  • Product portfolio and innovation plan, product lifecycle and category management, technology licensing and
  • Pricing, product concepts, claims and specification, competitive product comparisons and talking points, new product introductions
  • Introduces new products and forecasting associated revenue
  • Stay abreast of industry trends, best practices, and emerging technologies in medical technology and healthcare marketing to drive innovation and competitive advantage.
  • Ensure compliance with regulatory requirements and industry standards in all marketing and promotional activities.
  • Lead Marketing team to achieve annual sales and profit plans.
  • Develops Market plan and executes the local implementation.
  • Leads the commercialization teams for new product launches.
  • Develop successful working relationships with Field of Business Leadership, Business Sector Leadership and product development to ensure all current and future product developments are supported with timely and effective communications programs for common goals of the business.
  • Contributes to new product development plans and programs, in collaboration with Germany, including the successful launch of products to the Canadian Market.
  • Plan, organize, staff, train and develop marketing personnel and develop future marketing leaders.
  • Develop, implement and manage annual budget and compensation plans for department personnel.
  • Interact with all levels of the organization, customers, KOL’s, vendors and industry competitors, with especially close working relationships with field sales leaders and their teams.
  • Plan, organize and conduct meetings and discussion groups, including annual marketing meetings
  • Develop and manage promotional plans and materials for major trade shows.
  • Capitalize on new revenue growth opportunities; implement for maximum effect.
  • Proactively establish productive working relationships across multiple stakeholders, including customers, across functions, including sales, product development and/or functional peer group managers and senior management.
  • Maintain professional relationship with customers and thought leaders within educational institutions, government and industry worldwide.

Do you qualify?Bachelor’s degree in marketing, Business Administration, or related field; MBA preferred.Proven track record of developing and executing successful marketing strategies and campaigns that drive business results.Minimum 10 years of marketing and sales/sales management experience, or related experience, preferably in the medical device industry. Distributor management experience preferred.Minimum 5 years personnel management experience requiredStrong leadership and management skills, with experience leading and developing high-performing teams.Excellent communication skills, with the ability to effectively collaborate and influence cross-functional teams.Strategic thinker with strong analytical and problem-solving abilities.Proficiency in digital marketing tools and platforms, including CMS, CRM, email marketing, and social media management.Knowledge of regulatory requirements and compliance considerations in healthcare marketing.Excellent computer skills including use of Microsoft products (Outlook, Excel, and Word).Ability to effectively present information to groups of people and train on relevant topics.Ability to work independently with minimal supervision.Capital equipment and/or medical device experience in the medical/surgical Ophthalmology settingVisualization systems a plusStrong marketing leadership and decision-making skills criticalSuccessful experience managing and leading professional staffPolished oral presentation and written communication skillsExcellent analytical skills and ability to clearly communicate policy decisions company strategy and visionExperienced knowledge of financial analysis and analysis toolsOrganizational agility to work across functions, business sectors and customers and marketsExperience and awareness of working in multi-cultural businesses – peers, customers, etc.Experience in other functional areas, product marketing, product development, sales, finance and other customer facing roles a plus. Translating business objectives into the brand portfolio strategy and implementation plans Working Environment:Standard working hours are typically 40 hours per week Monday – Friday.Regular working hoursWilling to travel over weekends and holidays, including domestic and international travel (up to 30%).A Combination of hybrid work and work in the field with customer and meeting/conventions.Ability to work in a multi-cultural business environment, foreign language skills are desirable.We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDentalRPPEmployee Assistance ProgramPaid time off including vacation, personal, and sick daysThe list goes on!ZEISS is an equal opportunity employer.Your ZEISS Recruiting Team: Jo Anne MittelmanCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

ZEISS is a global company with over 177 years in business, focusing on innovation, technology, and sustainability. They have a diverse range of portfolios in various segments and are currently looking for a Head of Marketing in the Toronto area. The role involves developing and executing marketing strategies, managing product launches, collaborating with cross-functional teams, and leading the marketing team to achieve business objectives. Candidates should have a Bachelor’s degree, proven marketing experience, strong leadership skills, and proficiency in digital marketing tools. The working environment includes travel, hybrid work, and a focus on employee benefits. Additionally, COVID-19 prevention measures are in place, including vaccination requirements for new hires. ZEISS is committed to providing accessible and inclusive employment practices for all candidates.

Zeiss – Clinical Application Specialist – Toronto, ON

Company: Zeiss

Location: Toronto, ON

Job description: and procedures. Abide by state and federal employment law. Install, configure, and deploy Digital products and connectivity… and integration of connectivity solutions. Undergraduate degree, preferably in engineering, marketing, or life sciences. MBA…
This content discusses the importance of abiding by state and federal employment laws while installing, configuring, and deploying digital products and connectivity solutions. It emphasizes the need for employees to have an undergraduate degree, preferably in engineering, marketing, or life sciences, and suggests an MBA for further advancement in this field.
Job Description

We are currently looking for a reliable and experienced Carpenter to join our team. In this role, you will be responsible for a variety of carpentry tasks such as constructing, installing, repairing, and maintaining structures made of wood, plywood, and other materials.

Responsibilities:
– Reading and interpreting construction plans and blueprints
– Measuring and cutting materials to exact specifications
– Installing structures such as windows, doors, cabinets, and stairs
– Repairing damaged or broken structures
– Maintaining and updating tools and equipment
– Ensuring compliance with building codes and safety regulations

Qualifications:
– High school diploma or equivalent
– Minimum of 3 years of experience in carpentry
– Proficient in reading construction plans and blueprints
– Strong attention to detail and accuracy
– Good communication and teamwork skills
– Ability to work independently and follow instructions

If you meet the qualifications and are interested in this Carpenter position, please apply now.

Expected salary:

Job date: Sat, 01 Jun 2024 05:58:05 GMT

Zeiss – Regional Sales Director – Toronto, ON

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Company: Zeiss

Location: Toronto, ON

Job description: What we’re Looking for:The Regional Sales Director will manage the achievement of annual revenue and profit goals for sales of a specific geographic area, ensure the recruitment, training, motivation and career development of Sales Representatives and Application personnel, communicate corporate goals, strategies and tactics to Field Sales, recommend marketing strategies, budget considerations, pricing policies, promotional programs, territory configurations and future products to upper management, all of which would contribute to the generation of new business. The Regional Sales Director (RD) is responsible for the leadership and management of Sales and Applications in the assigned Region. The Regional Director is the leader of a selling team comprised of Account Managers and Clinical Application/Technical Support Specialists. The RD is responsible for providing direction for sales and must understand and appreciate organizational and regional policies and expectations to the field Regional Staff while responsible for customer satisfaction and market share within the Regional geography.What you’ll do:

  • Profitably achieve sales and business volume in the region.
  • Attain or exceed annual revenue and profit goals for area of responsibility while managing within a specific expense budget.
  • Implement sales and service strategy as per the Head of Medical Technology and Head of Service and guide the overall direction of the appropriate region.
  • Craft annual regional strategic plan
  • Conduct regional performance acceleration meetings quarterly each FY.
  • Provide constructive feedback and personal views on time and when appropriate.
  • Volunteer for and accept assignments and responsibilities at the national level.
  • Serve as an active participant/lead sales activities & planning in national/regional meetings accordingly.
  • Manage area inventory and receivables to meet annual guidelines.
  • Management, motivation and training of members team in profit objectives and P&L responsibility.
  • Aid in the design of marketing programs, advertising, product promotion, sales contests and future
  • product direction.
  • Recruit, hire and develop the most proven and experienced representatives within the industry
  • Conduct performance reviews annually and document discipline issues according to HR policy
  • Document monthly revenue and expense projections, review customer problems, plan monthly activity and evaluate competitive business encounters in a monthly forecast. A rolling 12-month forecast is updated monthly.
  • Attend to customer complaints or issues raised from the customer survey responses and document their resolution. Prioritize customer satisfaction.
  • Coordinate, promote and implement incremental business opportunities with strategic partners.
  • Assist in the assessment and development of senior sales representatives and National Accounts Managers. Assist in the development of commission plans, sales contests, sales meetings, and new product implementation and represent the sales force to other departments in the home office
  • Provides leadership for ZEISS’s internal/external customers in all assigned tasks, while upholding ZEISS Values at all times: inclusive of constructive problem solving, facilitating creative improvements, & inspiring others.
  • Achieves the Region’s revenue and KPIs for ZEISS products and services as they are sold into all applicable customer segments within Region. Establishes an environment and foundation for future sales and service growth. Sells and teaches/coaches others how to sell value and solutions to ZEISS’s customers.
  • Directs the selling and support activities within the Region, inclusive of resource deployment and customer interactions. Prioritizes effectively and in accordance with corporate objectives.
  • Efficiently manages the region’s Customers including Hospitals, Professional Education, Private Practices and Buying Group relationships as assigned. Works in conjunction with the Corporate and Buying Groups team to ensure attention and growth in the key account segments.
  • Leads the Regions staff inclusive of managing performance, coaching, mentoring, hiring and career development.
  • Responsible for the Region’s forecasting and sales and service tracking and KPI performance management.
  • Sets the vision for the Region and develops and adheres to a business plan to attain this vision.
  • Evaluates market trends and gather competitive information, identify trends that affect current and future growth of regional sales and profitability. Disseminate information to regional sales representatives, marketing, service management and sales operations.
  • Special projects and other duties as assigned.

Who you are:

  • A degree in science is required, B.Sc minimum. MBA an asset.
  • Minimum six (6) years of successful Senior Regional Sales Manager experience (national account experience preferred) and min 10+ years of ophthalmic experience.
  • Knowledge of healthcare, medical devices and market segments
  • Proven leadership skills, strong analytical skills.
  • A proven track record of recruiting and building an A class team.
  • Strategic project planning and implementation skills.
  • Strong Sales, business and profit oriented, proactive thinking.
  • The proven builder of business in a highly competitive environment with a main emphasis on customer relations and satisfaction.
  • Demonstrated record of achievement in a prior sales and management position.
  • Strong closing skills. Prior attendance at formal sales training courses a plus.
  • Proven oral, written, telephone and presentation skills. Strong interpersonal skills.
  • Ability to learn and retain product specific information and utilize to position the features and benefits to customers.
  • Computer literate with knowledge of all Microsoft Office Applications especially Excel.
  • High level of technical/clinical product knowledge.
  • Ability to manage multiple tasks with strong organizational and communication skills.
  • Computer literacy in word processing, spreadsheet and database management.
  • Exceptional negotiating and diplomacy skills.
  • Ability to develop and make corporate-level presentations.
  • Excellent team building, teaching and motivation skills are required.
  • Requires clean DMV record and current valid driver’s license

Working Hours:

  • Hours may vary and will require evening and weekend work depending on business needs and will require working overtime

Travel:

  • Ability to travel as required by role (up to 75% of the time).

Physical Demands:

  • Ability to lift and carry 50 pounds (demonstration equipment).
  • Digital dexterity and hand/eye coordination in the operation of office equipment
  • Ability to speak to and hear customers and/or employees via phone and in person
  • Body motor skills sufficient to enable the incumbent to move from one office location to another

Your ZEISS Recruiting Team: Jo Anne MittelmanCOVID-19 ConsiderationsAt ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.AccommodationZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
The Regional Sales Director will be responsible for achieving revenue and profit goals in a specific geographic area, managing Sales Representatives and Application personnel, communicating corporate goals to the field sales team, and recommending marketing strategies and budget considerations. They will lead a selling team, manage inventory and receivables, conduct performance reviews, and collaborate with strategic partners. The ideal candidate should have a degree in science, minimum six years of Senior Regional Sales Manager experience, knowledge of healthcare and medical devices, strong leadership and analytical skills, and the ability to travel up to 75% of the time. The position may require evening and weekend work, lifting and carrying heavy equipment, and good communication and organizational skills. Job applicants must also provide proof of full COVID-19 vaccination before starting employment with ZEISS. Accommodations for disabilities are available throughout the recruitment process.
Marketing Manager

Our company is seeking an experienced Marketing Manager to join our team. The successful candidate will be responsible for developing and implementing marketing strategies to promote our products and services.

Key Responsibilities:
– Develop marketing plans and strategies to increase brand awareness and drive sales
– Collaborate with internal teams to create and execute marketing campaigns
– Monitor and analyze market trends to identify opportunities for growth
– Manage the company’s social media accounts and online presence
– Coordinate with external agencies and vendors to execute marketing initiatives

Qualifications:
– Bachelor’s degree in Marketing, Business, or related field
– Proven experience as a Marketing Manager or similar role
– Strong knowledge of marketing principles and techniques
– Excellent communication and organizational skills
– Ability to work independently and as part of a team

If you are a dynamic and results-driven individual with a passion for marketing, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Sat, 04 May 2024 04:20:50 GMT

Zeiss – Market Development Specialist – Toronto, ON

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Company: Zeiss

Location: Toronto, ON

Job description:

  • Create and manage the implementation of the annual strategic marketing plan for each customer segment within area of responsibility.
  • Manage the product portfolio for the assigned product/customer segment.
  • Drive results through the launch of new products, next generation products, and product enhancements
  • Achieve planned revenue and profit targets – support team as required including Tender developments and responses.
  • Launch new products, next generation products, and product enhancements as the product changes to meet market needs. Executing regional product launch, ensuring global consistency, regionally efficiency, and locally effective.
  • Plan and manage the product line inventory, pricing, quotation programs, CRM and marketing budget.
  • Continuously monitor market needs and customer acceptance through sales force contact, customer visits, attending key congresses and meetings, and conducting primary and secondary market research.
  • Monitor sales and profits and report on product line performance to management, utilize sales analysis skills to understand and report on product and market dynamics.
  • Plan and manage the product line marketing budget.
  • Provide input to assist Sales Management in forecast sales for manufacturing and financial planning.
  • Understand market dynamics and recommend pricing strategy.
  • Have intimate knowledge of the sales process for the assigned customer segment and provide critical sales tools. Support regional local sales training by providing strategic goals and marketing messages. Liaise with regional Sales Training resources as content experts. Perform Sales Training during phase training sessions, trade shows, and sales meetings.
  • Provide Field Sales with updates on product, services, and market changes.
  • Be a resource to Field Sales and respond to point of sales questions and requests.
  • Develop and implement the promotional plans and materials including: mailings, advertising, product literature, speakers, web marketing, digital marketing outlets, etc.
  • Analyze competitive products and incorporate competitive strategies into promotional and product development plans to stay ahead of the competition.
  • Collect secondary market research and provide to SBU, such as sales and market share by market, customer needs by market, product requirements by market. Understands what drives market segmentation.
  • Contribute local market information based on customer needs/solutions, reimbursement information, competitive activities, market pricing, naming schemes to SBU for creation of business plan, marketing plan, and launch plan.
  • Develop and nurture local/regional and national KOL relationships and manage KOL contracts and consulting agreements.
  • Be a resource to Field Sales and respond to point of sales questions and requests.
  • Perform Sales Training during phase training sessions, trade shows, and sales meetings.
  • Provide local customer support.
  • Consult with customers to identify potential marketing needs, to support product adoption and effectiveness.
  • Work with Marcom/trade media to provide product specific information to assist with articles.
  • Collaborate with customers on landmark events, articles and studies supporting market
  • development needs.
  • Support regional/local tradeshow collateral/booth property needs, providing messaging & positioning to meet exhibit objectives as assigned by management.
  • BA or BS degree, preferably in marketing, engineering or life sciences. An MBA is preferred.
  • Minimum of 3-5 years of successful experience in a marketing and/or sales position.
  • Experience in the medical industry is preferred.
  • Experience bringing new products to market is highly preferred.
  • Knowledge and experience in the product development process preferred.
  • Outstanding, proven communication skills (written, group presentations, etc.) are required.
  • Proven ability to work closely with a field sales team is required.
  • Strong Microsoft Word, Excel, and PowerPoint skills are required.
  • Strong strategic and analytical skills including forecasting, sales analysis, and ROI analysis are required
  • Proven ability to work with internal customers through strong collaboration and external customers.
  • Willing to travel over weekends and holidays, including domestic and international travel (25%).
  • Ability to work in a multi-cultural business environment
  • Willing to travel over weekends and holidays, including domestic and international travel (up to 25%).
  • Ability to work in a multi-cultural business environment and to lift and move products (up to 50 lbs).
  • Ability to work in a multi-cultural business environment, foreign language skills are desirable.

Your ZEISS Recruiting Team: Jo Anne Mittelman

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
The content outlines the responsibilities and requirements for a Marketing Manager position in a medical industry. The role involves creating and managing strategic marketing plans, managing product portfolios, launching new products, achieving revenue targets, monitoring market trends, providing sales support, analyzing competition, developing promotional plans, and collaborating with customers. The position requires a BA or BS degree, 3-5 years of marketing or sales experience, preferably in the medical industry, and strong communication and analytical skills. The role also involves domestic and international travel and may require lifting and moving products. Additionally, COVID-19 vaccination is a requirement for employment, and accommodations are available for candidates requiring assistance during the recruitment process.
Job Title: Packing Clerk
Location: Niagara Falls, Ontario
Salary: $14.50 per hour

Our company is looking for a reliable and hardworking Packing Clerk to join our team in Niagara Falls, Ontario. The ideal candidate will be responsible for preparing and packing products for shipment, ensuring accuracy and timeliness of orders.

Responsibilities:
– Packing products according to company standards
– Labeling packages with correct addresses and shipping information
– Monitoring inventory levels and reporting any discrepancies
– Communicating with warehouse staff to coordinate packing and shipping schedules
– Maintaining a clean and organized work area

Qualifications:
– High school diploma or equivalent
– Previous experience in packing or warehouse environment preferred
– Ability to lift heavy objects and stand for extended periods of time
– Strong attention to detail and accuracy
– Excellent communication and teamwork skills

If you are a motivated individual with a strong work ethic, we encourage you to apply for this exciting opportunity to join our team as a Packing Clerk. Apply now by clicking the link below.

Expected salary:

Job date: Sun, 25 Feb 2024 23:56:25 GMT