Tag: execution

https://logoimg.careerjet.net/aa26adbd9c23f4cbd41a59262be35b12_mobile.png


Company: Canada Life

Location: London, ON – Toronto, ON

Job description: Permanent Full Time–The Manager will play a lead role in business case development and defining the measurement criteria for Marketing and Experience’s (ME) strategic initiatives working with internal stakeholders to help identify, scope, and prioritize these initiatives.The Manager would be the lead M&E representative in the BU planning and reporting forums for all initiatives associated with the digital experience.In addition, the Manager would foster an atmosphere of creativity, innovation, and continuous improvement, and act as a change leader in driving forward M&E’s vision and strategy more broadly across our organization.What you will do:

• Work with the Product Owner and partners across the organization to develop recommendations and roadmaps for digital capabilities.
• Engage with other stakeholders to develop and share a deep understanding of the portfolio of initiatives under M&E oversight.
• Oversee the initiative stage gating approval process – both within the BU-specific, and the corporate framework
• Play a key role in creating the financial models for the initiative, including feasibility of estimates provided by the dev teams, and crafting relevant business KPIs along with measurable metrics tied to hard/soft benefits
• The Manager will participate in a broad range of meetings to gather information, discuss, issues, or present recommendations and/or findings.
• Work with internal stakeholders to execute on approved initiatives
• Act as key M&E product lead in coordinating efforts with internal stakeholders to push initiatives towards launch
• Represent M&E as product SME in joint initiatives led by other stakeholders
• Act as M&E lead in shaping digital experience roadmap messages in conjunction with BU partners and leadership
• Play a key role in working with internal M&E teams to develop a reporting structure that delivers the heart of the message and influence the improvement of the current BU reporting requirements
• The Manager is expected to develop presentations from beginning to end; from storylining and outlining, to polished CEO and senior leadership-ready decks.

What you will bring:

• 5-10+ year track record of proactively identifying and delivering improved outcomes for a product, capability, or experience – ideally in a large-scale or enterprise context.
• Experience partnering with a broad range of stakeholders and skilled team members in dynamic, agile work environments.
• Ability to respond proactively to evolving priorities while simultaneously moving items forward to completion
• Financial acumen with experience working on business cases and financial plans
• Ability to provide planning thought leadership and develop collaborative working relationships with stakeholder partners at all levels
• Communication skills including PowerPoint and the ability to keep stakeholders engaged and updated on progress throughout the governance and initiative/lab development process
• Experience using collaboration and support tools such as JIRA, Confluence, ServiceNow, or similar a plus
• Project management

–The base salary for this position is between $74,500.00 – $137,900.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.Be your best at Canada Life- Apply today!Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.#LI-HybridRequisition ID: 1545Category: Digital TechnologyLocation:Toronto, ON London, ON Winnipeg, MBDate: Jul 24, 2024If you are not finding suitable opportunities now, please click below to join our talent community!
The content describes a permanent full-time position as a Manager in Marketing and Experience (ME) responsible for developing business cases and leading strategic initiatives related to digital experience. The Manager will work with internal stakeholders to prioritize initiatives, develop financial models, and create measurable metrics. The role also involves collaborating with stakeholders, developing presentations, and coordinating efforts to launch initiatives. The ideal candidate should have a track record of delivering improved outcomes, financial acumen, project management skills, and experience working in agile environments. The base salary for the position ranges from $74,500 to $137,900 annually. Canada Life, the company offering the position, emphasizes diversity, inclusivity, and providing equal opportunities for all applicants.
Job Description

Position: Customer Service Representative

Location: Toronto, ON

Salary: $15 – $18 per hour

Our company is seeking a Customer Service Representative to join our team in Toronto. The primary role of the Customer Service Representative is to provide excellent customer service and support to our clients.

Responsibilities:

– Respond to customer inquiries via phone, email, and chat
– Process orders and provide order status updates to customers
– Resolve customer complaints in a professional and timely manner
– Provide product information and pricing to customers
– Maintain accurate records of customer interactions and transactions
– Work collaboratively with other team members to meet customer needs

Qualifications:

– High school diploma or equivalent
– Previous customer service experience preferred
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment
– Proficiency in Microsoft Office and customer service software
– Ability to multitask and prioritize tasks

If you are a motivated individual with excellent customer service skills, we encourage you to apply for this position. We offer a competitive salary and a supportive work environment. Apply now to join our team!

Expected salary: $74500 – 137900 per year

Job date: Fri, 26 Jul 2024 04:37:08 GMT