Lead UX Researcher (Digital) – 18 Month Contract – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Fri, 06 Sep 2024 22:22:30 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.Position OverviewAre you curious about innovation in news media? Do you get excited about uncovering unmet user needs and insights that will become elemental to a user experience? Do you nerd out on systematizing your team’s research practice? If so, read on!As Lead UX researcher, you will create an Experience Vision for The Globe, and apply order and automation to our UX research operations and practice.What can you expect during 18 months working at The Globe? You will:

  • Analyze, organize, apply systems and automate our UX research operations
  • Dig into our existing research and data to map the complete user journey across all touchpoints
  • Do discovery work to deeply understand our readers’ personal contexts and uncover unmet needs that will be instrumental to our strategy to build an exceptional, possibly surprising and definitely delightful reader experience
  • Produce an Experience Vision that will be fundamental to The Globe’s product strategy
  • Communicate your findings to The Globe’s executive team, the Product Design team, and leaders in Editorial, Marketing and Revenue on a regular basis
  • Mentor our product design team to level up their research skills

You will bring:

  • 8+ years of experience in UX, with significant experience in UX research
  • Your passion for user experience and design thinking
  • A strong desire to be innovative within the news, content publishing and media industry
  • Experience optimizing a research library (we use Airtable), best-practices research techniques and templates, and systems to socialize findings
  • Confidence through experience communicating with leadership and facilitating stakeholder alignment
  • Charisma and clarity in oral communication and documentation
  • Experience working with data and metrics
  • Proven ability to translate both qualitative and quantitative insights to innovation in user experience
  • A positive attitude that embraces diversity and inclusion in the workplace: you have a learning mindset and take initiative to act on feedback and information
  • Extensive experience using research tools such as Airtable, Miro, Google suite or Microsoft

WHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Generous vacation and flexible work arrangements
  • Parental leave top-up
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • Annual wellness subsidy
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products
  • Education assistance for external training courses

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

The Globe and Mail is a well-respected media brand in Canada, known for its high-quality journalism and commitment to diversity and inclusivity. They offer flexible work arrangements, support programs, and opportunities for growth and development for their employees. The company is looking to hire a Lead UX researcher who will be responsible for creating an Experience Vision for The Globe, optimizing research operations, and mentoring the product design team. They offer competitive compensation, a hybrid work environment, generous benefits, and opportunities for career advancement. The Globe is dedicated to diversity and inclusion in the workplace and requires all employees to be fully vaccinated. They welcome applications from individuals of all backgrounds and offer accommodations for applicants with disabilities.

Software Developer – Tech Lead – IG Wealth Management – Toronto, ON – Winnipeg, MB

Company: IG Wealth Management

Location: Toronto, ON – Winnipeg, MB

Expected salary:

Job date: Fri, 06 Sep 2024 00:34:18 GMT

Job description: Division: IGM TechnologyLocation: Toronto or WinnipegIGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie InvestmentsUnder IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.At IG Wealth Management, our vision is to inspire financial confidence.This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.Job Summary:The role of a Senior Salesforce Software Developer at our company is a thrilling journey through the landscape of our extensive Salesforce environment. You’ll be a critical player in designing and implementing innovative solutions that empower our business functions, create impactful customer experiences, and drive our organization’s success.Key Responsibilities:Innovation Catalyst: Develop customized solutions within the Salesforce platform. Your creativity and technical expertise will directly contribute to supporting critical business functions, achieving project objectives, meeting client requirements, and realizing company goals.Digital Guardian: Take charge of the daily support and maintenance of our internal Salesforce instance. Your vigilant attention to detail will ensure our systems are always running smoothly and are in sync with evolving mission requirements.Collaboration Champion: Collaborate closely with project managers, clients, and other developers. Your excellent communication skills will foster cohesive project strategies and ensure effective synergy throughout all phases of development, testing, and deployment.Agile Achiever: Thrive in a flexible and proactive work environment. Your ability to quickly adapt to changing project requirements and customer objectives will be key in delivering successful outcomes.Tech Trendsetter: Stay ahead of the curve by keeping up to date on new Salesforce features and functionalities. Your insights will be instrumental in driving process improvements.Key Qualifications:Bachelor’s degree in Computer Science or related field.Proven experience as a Salesforce developer in a similar role.Advanced knowledge of Salesforce CRM platforms.Experience with Salesforce Service Cloud, Marketing Cloud, Mulesoft, Salesforce Voice is highly desirable.Interest or experience in generative AI.Proficiency in APEX, Visualforce, Lightning Design System, and other Salesforce technologies.Strong problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.Ability to manage and deliver on multiple tasks with competing priorities.Salesforce Developer Certification is highly preferred.Please visit our career page by clicking on the following link: https://www.ig.ca/en/careersWe thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.Please apply by September 18, 2024.#LI-KN1#LI-Hybrid

IGM Financial Inc. is a leading wealth and asset management company in Canada with various services for financial planning and investment management. They are currently looking for a Senior Salesforce Software Developer to join their team in Toronto or Winnipeg. The developer will be responsible for developing innovative solutions within the Salesforce platform, supporting business functions, and collaborating with other team members. The company is committed to diversity and encourages applications from all qualified candidates. The ideal candidate should have a Bachelor’s degree in Computer Science or a related field, proven experience as a Salesforce developer, and knowledge of Salesforce CRM platforms. Advanced knowledge of Salesforce Service Cloud, Marketing Cloud, Mulesoft, Salesforce Voice, and Salesforce Developer Certification are highly desirable. Interested applicants can apply through the company’s career page by September 18, 2024.

Concept Outsource Lead – Mediatonic – Vancouver, BC

Company: Mediatonic

Location: Vancouver, BC

Job description: art lead(s) and working with the Outsource Manager, the Concept Outsourcing Lead will provide front-line creative feedback… and adequately supports the needs of those teams and the project. In this role, you will Work closely with the individual Epic…
The Concept Outsourcing Lead is responsible for providing creative feedback to art leads and ensuring that outsourced work meets project requirements. They work closely with the Outsource Manager and Epic Games teams to support project needs.
Title: Customer Service Representative

Company: TTEC

Location: Montreal, Quebec, Canada

Job Type: Permanent, Full-Time

Job Description:
– Responsible for providing exceptional customer service through inbound and outbound calls
– Addressing customer inquiries, resolving complaints, and providing information about products and services
– Documenting interactions with customers accurately and efficiently
– Collaborating with team members to ensure customer satisfaction and resolve issues
– Meeting and exceeding performance goals and targets set by the company
– Adhering to company policies and procedures

Qualifications:
– High school diploma or equivalent required
– Previous customer service experience preferred
– Strong communication skills, both verbal and written
– Ability to multitask, prioritize tasks, and work in a fast-paced environment
– Proficient in computer applications and software
– Positive attitude and ability to work well in a team

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career opportunity, apply now to join our team at TTEC in Montreal, Quebec.

Expected salary:

Job date: Thu, 05 Sep 2024 23:03:16 GMT

Lead Technical Program Manager – Data Science – Mastercard – Vancouver, BC

Company: Mastercard

Location: Vancouver, BC

Job description: Manager – Data Science Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission… is looking for an experienced Technical Program Manager with an understanding of data science who is eager to take on the responsibility of managing…
Mastercard is a global technology company in the payments industry. They are looking for an experienced Technical Program Manager with an understanding of data science to take on the responsibility of managing data science projects.
The job description available on the website is for a “Data Analyst” position. Here is the job description:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The Data Analyst will be responsible for collecting, analyzing, and interpreting data to help inform business decisions. The ideal candidate will have strong quantitative skills, be able to work independently, and have a keen eye for detail.

Key responsibilities for the Data Analyst position include:
– Collecting and interpreting data from various sources
– Analyzing data to identify trends and patterns
– Developing reports and presentations to communicate findings to internal stakeholders
– Collaborating with cross-functional teams to drive data-driven decision-making
– Maintaining data integrity and accuracy

Qualifications for the Data Analyst position include:
– Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Economics, or related field
– Proven experience in data analysis and interpretation
– Proficiency in data visualization tools such as Tableau or Power BI
– Strong communication and presentation skills
– Ability to work independently and in a team environment

If you meet the qualifications and are interested in joining our team as a Data Analyst, please apply with your resume and cover letter.

Expected salary:

Job date: Thu, 05 Sep 2024 02:17:07 GMT

Senior Strategy Manager (Digital Analytics Lead) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $94000 – 142000 per year

Job date: Thu, 05 Sep 2024 04:06:29 GMT

Job description: digital-first experiences, leveraging innovative and reliable technology infrastructure that drives value creation… for our communities. We are the Digital Journey Analytics team for Digital Product Strategy and Transformation (DPST). Our mandate…

Lead Expert – Dyson – Toronto, ON

Company: Dyson

Location: Toronto, ON

Expected salary:

Job date: Wed, 04 Sep 2024 22:25:13 GMT

Job description: Summary Salary: Competitive Team: Retail Location: Canada – Toronto Yorkdale Mall Demo StoreAbout Us:Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores.At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.About the Role:We are seeking beauty enthusiasts with a passion for innovative technology to represent our brand as a Lead Stylist.You will specialize in delivering an exciting and compelling experience primarily focused on our Personal Care products: Supersonic hairdryer and AirWrap styling tool and our newly released Dyson Corrale Hair Straightener. Dyson Hair Stylists are responsible for delivering hands on demonstrations that include styling and relationship building with our customers, while achieving specified goals.This role is a full time opportunity with a competitive hourly rate plus opportunity for a monthly bonus incentive and a one-time clothing allowance.Key responsibilities include:

  • Responsible for driving key metrics during shift including store sales, conversion and demonstrations
  • Coach and train experts and peers
  • Embrace the Dyson Guest Experience model and consistently provide that experience to our guests
  • Perform product demos and explain product features to customers
  • Collaborate with store management to organize marketing and promotional campaigns and to coordinate activities
  • Takes an active role in leading beauty events
  • The subject matter expert in styling, beauty and personal care products
  • Ensure that all Experts adhere to corporate processes and safety standards
  • Carry keys and alarm codes; open and close store, disarm and arm alarm system
  • Oversee cleaning, maintenance, and deliveries staff outside of regular business hours
  • Take an active role in daily operations and supervise daily procedures
  • Handle managerial tasks when the general and assistant managers are unavailable
  • Manage bank deposits, balance point of sale drawers and safe
  • Check and respond to email and phone messages

About You:

  • Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
  • Minimum of 2 year experience in a customer-facing, retail setting required with 1 year in a leadership role
  • Experience working with or in a premium or luxury brand strongly preferred
  • Bi-lingual language proficiency is a plus
  • Ability to understand the Dyson brand and uphold its integrity
  • Ability to lift, push or pull up to 35lbs
  • Ability to stand on your feet for up to eight hours at a time
  • Must be 18 years of age or older
  • HS Diploma or GED required

Benefits:At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.Financial:Competitive hourly wage and regular annual reviewsRegular sales contests & initiativesParticipation in the Dyson Demonstration Equipment ProgramOpportunity to participate in the Friends & Family purchase programInitial clothing allowance at commencement of employmentEmployee Referral ProgramLifestyleEmployee Assistance ProgramDyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment, Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Americas Talent Acquisition at ustalentacquisition@dyson.comPosted: 03 September 2024

Dyson is looking for a Lead Stylist to represent their brand at their demo store in Toronto, Canada. The Lead Stylist will focus on demonstrating and selling Dyson’s Personal Care products, including hair dryers, styling tools, and hair straighteners. Responsibilities include driving sales, coaching and training staff, conducting product demos, organizing marketing campaigns, and overseeing daily operations. Candidates must have retail experience, leadership skills, and a passion for beauty and technology. Dyson offers competitive wages, bonus incentives, and a range of benefits. Dyson is an equal opportunity employer committed to diversity and inclusion.

Team Lead, Email Marketing & Ops – Questrade – North York, ON

Company: Questrade

Location: North York, ON

Expected salary:

Job date: Wed, 14 Aug 2024 02:00:12 GMT

Job description: Team Lead, Email Marketing & Ops 5700 Yonge St, North York, ON M2M 4K2, Canada Req #2845 Monday, August 12, 2024… looking for our next Team Lead, Email Marketing & Operations. Could It Be You? The purpose of the role is to oversee all marketing tech stacks…

Product Management Lead – L3Harris Technologies – Waterdown, ON

Company: L3Harris Technologies

Location: Waterdown, ON

Expected salary:

Job date: Sun, 01 Sep 2024 00:41:05 GMT

Job description: . Analyzes and designs technical product enhancements, integrating the work of engineering, manufacturing, marketing, sales… consultation during the design stage. Participates in the marketing, forecasting and financial aspects of the product offering…