Company: The Sydney Call Centre
Location: Nova Scotia
Expected salary:
Job date: Wed, 21 May 2025 02:23:02 GMT
Job description: , Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal…
The content focuses on various aspects of customer service and experience, highlighting MCI’s brands and their roles in these areas. Key elements include:
- Collections: Management of account receivables.
- Customer Experience Provider (CXP): Enhancing customer interactions and satisfaction.
- Customer Service: Delivering support and assistance to clients.
- Digital Experience Provider (DXP): Offering digital solutions to improve user engagement.
The MCI brands involved encompass:
- MCI BPO: Business Process Outsourcing services.
- MCI BPOaaS: BPO as a Service.
- MarketForce: Marketing solutions and insights.
- GravisApps & Gravis Marketing: Digital tools and marketing services.
- MarchEast & Mass Markets: Operational and sales support.
- MCI Federal: Services tailored for government clients.
Together, these brands enhance MCI’s offerings in customer service and experience across various sectors.
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