Company: Accor
Location: Ottawa, ON
Job description: Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Marketing & Sales Coordinator. What is in it… of Sales & Marketing and the Marketing & Communications Manager, responsibilities and essential job functions include…
The Fairmont Chateau Laurier hotel in Ottawa is hiring a Marketing & Sales Coordinator. Reporting to the Director of Sales & Marketing and the Marketing & Communications Manager, the role involves various responsibilities and essential job functions related to marketing and sales.
Title: Customer Service Representative
Location: Edmonton, Alberta
Salary: $16.00 to $20.00 / hour (To be negotiated)
Terms of employment: Permanent | Full time
Employment conditions: Day
Start date: As soon as possible
Education: Secondary (high) school graduation certificate
Experience: Experience an asset
Languages: English
Job requirements:
– Answer incoming calls and respond to customer’s emails
– Keep records of customer interactions, transactions, comments, and complaints
– Resolve customer complaints via phone, email, mail or social media
– Use telephones to reach out to customers and verify account information
– Greet customers warmly and ascertain problem or reason for calling
– Assist with placement of orders, refunds, or exchanges
– Work with customer service manager to ensure proper customer service
– Update customer information in the customer service database
– Take payment information and other pertinent information such as address and phone numbers
– Coordinate with the dispatch team to resolve delivery issues
Work conditions and physical capabilities: Fast-paced environment, Work under pressure
Personal Suitability: Ability to multitask, Flexibility, Excellent oral communication, Client focus, Reliability, Organized, Team player, Excellent written communication
How to apply?
By email: reception@resqtechega.com
Intended job posting audience: Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Expected salary:
Job date: Wed, 28 Feb 2024 01:35:38 GMT