Rainsford Company is a creative, fresh and fast-growing e-commerce home décor brand, based in Toronto. We are a small business that worked our way from the ground up and are where we are today because of our extraordinary small team. Each member of our team is a creative problem solver who will go the extra mile to provide an exceptional customer experience. We are in an exciting phase of growth and are looking for dedicated, self-motivated & design-driven individuals who are passionate about what they do and willing to roll-up their sleeves to help write the next chapter of the Rainsford Company story.
E-Commerce Assistant
We are seeking a Rainsford Company super fan who loves home décor, has an amazing attitude and wants to contribute in a variety of ways.
The exceptional person in this role will have their hands in many areas — including, but not limited to:
- Providing quick, accurate and friendly customer service across platforms (email, DMs, calls, etc)
- Assist with setting up accounts our Trade and Affiliate Programs
- Tracking of drop-ship orders and delivery
- Assist with tracking our product assortment on our systems and on the website
- Posting content to social platforms
- Assisting in photoshoot prep and set up for marketing campaigns and events
- Assist with merchandising our online shop
Are You the Right Fit?
- Self-starter with a can-do attitude
- 1-2 years of retail or customer service experience
- Extremely organized
- Excellent communication skills, both written and verbal
- You are able to work flexible hours with some weekends and evening events on occasion
- Fully vaccinated
This position will be part-time to start, with planned growth to full-time as needed. In-person work in our South Etobicoke studio is required (with occasional remote flexibility). Only Toronto and local GTA-based candidates will be considered.
Only candidates that are being considered for the position will be contacted.
Part-time hours: 24-40 per week
Application deadline: 2021-10-27
Job Types: Full-time, Part-time
Salary: $18.00-$20.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Regular cleaning, all staff fully vaccinated.
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (required)
- Customer service: 1 year (required)
Work remotely:
- No
E-Commerce Assistant
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