Company: Accenture
Location: Mississauga, ON
Job description: for call monitoring/auditing such as Gong Prior experience in Digital Marketing and knowledge of the latest trends associated… with digital media, online marketing and advertising Exceptional English written and verbal communication skills Our Commitment…
The content focuses on the importance of prior experience in digital marketing and knowledge of the latest trends for call monitoring/auditing. It also highlights the need for exceptional English written and verbal communication skills. The company emphasizes their commitment to staying updated on digital media, online marketing, and advertising.
Title: Customer Service Representative
Location: Vancouver, British Columbia, Canada
Salary: Competitive
Job Type: Full-time
Job Description:
Our company is seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, the ability to work in a fast-paced environment, and a passion for providing exceptional customer service.
Responsibilities:
– Respond to customer inquiries via phone, email, and in-person
– Resolve customer complaints and issues in a timely and professional manner
– Process orders and returns accurately and efficiently
– Work collaboratively with other team members to meet customer needs
– Maintain a high level of product knowledge to assist customers effectively
– Identify and escalate any issues that may require further attention
– Provide feedback to management on ways to improve the customer experience
Qualifications:
– High school diploma or equivalent
– Previous customer service experience is preferred
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Ability to multi-task and prioritize tasks effectively
– Proficiency in Microsoft Office and other computer programs
If you are a self-motivated individual who is committed to providing outstanding customer service, we would love to hear from you. Apply now to join our team!
Expected salary:
Job date: Mon, 08 Apr 2024 05:15:41 GMT