International SOS – Bilingual Elite Trave Consultant (Remote) Cantonese or Mandarin Preferred – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Sat, 19 Jul 2025 01:47:51 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only)Starting at $22.00/hr | Full-Time | Permanent | Work-from-HomeDo you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!Why Aspire Lifestyles?We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.What We Offer:– Remote work – from the comfort of your home
– Starting wage: $22.00/hour
– Full-time, 8-hour shifts (up to 40 hours/week)
– Permanent position
– Comprehensive benefits (after 30 days), including:
– Dental, vision, and extended health care
– RRSP with company match
– Paid time off
– Paid training
– Career advancement opportunitiesKey Responsibilities:– Handle travel-related requests for a high-profile client via phone
– Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)
– Assist with travel changes, cancellations, and rebookings
– Provide expert guidance on exclusive member benefits and rewards
– Troubleshoot issues related to the travel website and guide users through navigation
– De-escalate and resolve customer concerns with professionalism and empathyWhat You Bring:– A passion for delivering outstanding customer experiences
– Strong geographical and travel knowledge (professional or personal)
– Proficiency in navigating multiple systems and online tools
– Ability to thrive in a fast-paced, structured call center environment
– Excellent verbal and written communication skillsRequirements:– Must be a resident of Ontario, Canada
– Must be available for full-time work, including afternoons and weekends
– GDS experience is required
– TICO certification require (with a willingness to obtain within 3 months of employment)
– 2+ years of customer service experience, preferably in travel or hospitality
– 1+ year of call center experience
– 1+ year of travel industry experience
– High school diploma or equivalent (Travel & Tourism diploma preferred)
– Ability to pass a background check
– Must be fluent in Cantonese or MandarinWork-from-Home Requirements:– Private, distraction-free home office with a lockable door
– Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)
– No satellite internet; Wi-Fi not permitted
– Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

International SOS – Bilingual Elite Travel Advisor (Remote) Cantonese or Mandarin Preferred – Ontario

Company: International SOS

Location: Ontario

Expected salary: $22 per hour

Job date: Wed, 25 Jun 2025 23:36:35 GMT

Job description: Elite Travel Advisor (Remote – Ontario Residents Only)Starting at $22.00/hr | Full-Time | Permanent | Work-from-HomeDo you have experience in the Travel, Airline, or Hospitality industry and a passion for delivering exceptional guest service? Are you looking to grow your career with a company that values work-life balance, promotes from within, and welcomes your ideas? If so, Aspire Lifestyles invites you to join our extraordinary team!Why Aspire Lifestyles?We are a global leader and pioneer in the concierge industry with nearly 30 years of experience. As part of our team, you’ll enjoy the stability of a world-class organization without the pressure of commission-based sales or building your own clientele.What We Offer:– Remote work – from the comfort of your home
– Starting wage: $22.00/hour
– Full-time, 8-hour shifts (up to 40 hours/week)
– Permanent position
– Comprehensive benefits (after 30 days), including:
– Dental, vision, and extended health care
– RRSP with company match
– Paid time off
– Paid training
– Career advancement opportunitiesKey Responsibilities:– Handle travel-related requests for a high-profile client via phone
– Research, plan, and book customized domestic and international travel (flights, hotels, car rentals)
– Assist with travel changes, cancellations, and rebookings
– Provide expert guidance on exclusive member benefits and rewards
– Troubleshoot issues related to the travel website and guide users through navigation
– De-escalate and resolve customer concerns with professionalism and empathyWhat You Bring:– A passion for delivering outstanding customer experiences
– Strong geographical and travel knowledge (professional or personal)
– Proficiency in navigating multiple systems and online tools
– Ability to thrive in a fast-paced, structured call center environment
– Excellent verbal and written communication skillsRequirements:– Must be a resident of Ontario, Canada
– Must be available for full-time work, including afternoons and weekends
– GDS experience is required
– TICO certification require (with a willingness to obtain within 3 months of employment)
– 2+ years of customer service experience, preferably in travel or hospitality
– 1+ year of call center experience
– 1+ year of travel industry experience
– High school diploma or equivalent (Travel & Tourism diploma preferred)
– Ability to pass a background check
– Must be fluent in Cantonese or MandarinWork-from-Home Requirements:– Private, distraction-free home office with a lockable door
– Wired high-speed internet (minimum 25 Mbps download / 5 Mbps upload)
– No satellite internet; Wi-Fi not permitted
– Smartphone with the latest operating systemAspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Financial Services Representative II (Cantonese) – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sun, 13 Apr 2025 00:59:51 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingAs a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-timeHow you’ll succeedClient engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.Relationship building – Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.Who you areYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location 4256 Sheppard Avenue EastEmployment Type RegularWeekly Hours 37.5Skills Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

CIBC is looking for talented professionals to join their relationship-oriented bank for the modern world. As a Financial Services Representative, you will work in a fast-paced environment, foster relationships with clients, and provide tailored financial solutions. The ideal candidate is client-focused, goal-oriented, detail-oriented, passionate about people, loves to learn, and has relevant experience and certifications. CIBC offers competitive salary and benefits, as well as opportunities for personal and professional growth. An inclusive workplace, CIBC welcomes applicants with diverse abilities and provides accessible candidate experiences. The job location is at 4256 Sheppard Avenue East, with full-time on-site work required.

Customer Service Representative (Cantonese & Mandarin) – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $33850 – 44000 per year

Job date: Fri, 21 Mar 2025 08:23:06 GMT

Job description: Application Deadline: 03/29/2025Address: 291 Spadina AvenueJob Family Group: Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:Cantonese & Mandarin Speaking Candidates Preferred * No prior experience necessary; post-secondary degree or certification in related field of study is desirable.

  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (in business environment).
  • Organization skills – Basic (in business environment).
  • Collaboration & team skills – Basic (in business environment).

Salary: $33,850.00 – $44,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO is looking for a candidate to join their Retail Banking Sales & Service team at the 291 Spadina Avenue branch. The candidate should deliver exceptional service to customers, identify their needs, provide financial solutions, and refer customers to BMO colleagues when necessary. The candidate should have strong interpersonal skills, be proficient in using digital tools, and have a passion for helping customers. The salary range for the position is $33,850.00 – $44,000.00. BMO offers a comprehensive total compensation package including health insurance, tuition reimbursement, and retirement savings plans. Candidates who are fluent in Cantonese & Mandarin are preferred, and no prior experience is necessary. BMO is committed to creating an inclusive and accessible workplace.

Home Concierge – Personal Support Worker (PSW)(Servicing Downtown Toronto)(Must speak Mandarin or Cantonese) – Toronto, ON

Company: Home Concierge

Location: Toronto, ON

Expected salary: $19.13 – 21.93 per hour

Job date: Thu, 20 Feb 2025 23:56:36 GMT

Job description: PSW Servicing Downtown Toronto (Must speak Mandarin or Cantonese)Casual – Flexible hours to suit your scheduleHome Care – You will be working in the community providing one on one care to members in their homeAbout us:Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a growing team of entrepreneurial leaders seeking to revolutionize what service excellence means in the private-pay, home care space.About the role:As a Personal Support Worker, you will follow a personal care plan aimed at supporting the independence of our members. You will assist with the activities of daily living that include everything from personal care, to grooming and exercise.The members receiving care are predominantly seniors who want to live and age at home. You may also provide care to youths and younger adults. The care is provided in shifts of 2 hours or more and you may be required to travel to more than one location during the working day.Hours are not guaranteed and are on a casual as needed basisHourly Rate: $19.13 – $21.93Position Type:

  • Casual
  • Potential for full time hours
  • Must be available for a minimum of 10 hours a week

Benefits:

  • Mobile Stipend
  • Quarterly Retention Bonus of $250
  • Health Spending Account (Based on Hours Worked)
  • Meal Vouchers
  • Employee Referral Bonus of $150
  • Reimbursement of Pre-Employment cost up to $100
  • Premium of $6 on 1 hour shifts

Responsibilities:

  • Caring for members in their own homes.
  • Responsible for assisting with activities of daily living (ADL), including personal hygiene and basic care.
  • Observe and report any changes in the member’s status to the Concierge and Director of Operations.
  • Supporting members in additional areas such as meal prep, laundry, changing sheets, vacuuming, dusting, sweeping, mopping, etc.
  • Participating with member in customized activities
  • Escorting seniors to appointments or to the grocery store (transportation would be coordinated).

What do you need to qualify?

  • Must be a graduate from a recognized Personal Support Worker program, Health Care Aide Program, or an International Educated Nurse
  • Level 1 First Aid, CPR / AED Certificate.
  • Must be able to lift up to 40 lbs.
  • Must be able to walk, sit and stand for an extend period of time
  • Must be able to bend, reach and lift
  • Must be able to carry and transport object of various sizes up to 25 lbs.
  • Recent experience working with geriatrics, long-term care, or home services required.
  • Excellent relationship building skills and the ability to engage and support the seniors you care for – experience caregiving / fostering relationships with seniors is a plus
  • Excellent communicator, resilient, & flexible to meet the changing priorities
  • Ability to resolve contentious or sensitive issues or situations independently
  • Ability to maintain confidentiality of client information
  • Own a smartphone
  • Valid G class drivers’ license, valid automobile insurance
  • Familiarity with retirement industry resources is considered an asset
  • Must be available for a minimum of 10 hours a week
  • Must have a minimum of 2 Covid-19 Vaccines
  • OPSWA or HSCPOA preferred
  • Must Speak Mandarin or Cantonese

Covid-19 precautions:

  • Remote interview process
  • Personal Protective Equipment Provided
  • Daily Screener to be completed by both Team Members and Members
  • Virtual Meetings

Why Work for Home Concierge?Be a part of making history: As a founding team member, you play a role in shaping the future of the business and the people we serve and are provided the opportunity for growth into new roles as the business grows.Help members retain their lifestyle in their home: Your role as a PSW at Home Concierge positively impacts each client you work with, enabling them to remain independent & age gracefully in the home they know & loveBe part of shaping the future of senior care: Canada will need over 800,000 long-term care beds by 2050 – over 2.5 times what we have now. By reinventing at-home care, you are developing a sustainable solution to ensure the wellbeing of Canada’s aging populationYou are supported in & rewarded in your work: Working at Home Concierge comes with a strong support network of coordinators and mentors, competitive salary and benefits including a unique rewards system designed to motivate you based on the amount of services you provide to our members.You have room to grow as a leader: The PSW position develops leadership skills & provides opportunities for career progression to management roles within our rapidly growing firmYou are supported by cutting edge technology: The Home Concierge app puts scheduling, payment, and client profile access at your fingertips – keeping you one step ahead as you deliver first class careHome Concierge is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at gabriella@thehomeconcierge.ca at your earliest convenience.If Home Concierge sounds like the place for you, let’s talk. Please submit your application at https://www.thehomeconcierge.ca/careers to join our team!You may also contact Gabriella Buczok, Regional Recruiter at gabriella@thehomeconcierge.caApplicants may receive a link to complete a video interview.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Home Concierge – Personal Support Worker (PSW)(Servicing North York)(Must Speak Mandarin or Cantonese) – North York, ON

Company: Home Concierge

Location: North York, ON

Expected salary: $19.13 – 21.93 per hour

Job date: Thu, 20 Feb 2025 23:46:22 GMT

Job description: PSW Servicing North York (Must speak Mandarin or Cantonese)Casual – Flexible hours to suit your scheduleHome Care – You will be working in the community providing one on one care to members in their homeAbout us:Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a growing team of entrepreneurial leaders seeking to revolutionize what service excellence means in the private-pay, home care space.About the role:As a Personal Support Worker, you will follow a personal care plan aimed at supporting the independence of our members. You will assist with the activities of daily living that include everything from personal care, to grooming and exercise.The members receiving care are predominantly seniors who want to live and age at home. You may also provide care to youths and younger adults. The care is provided in shifts of 2 hours or more and you may be required to travel to more than one location during the working day.Hours are not guaranteed and are on a casual as needed basisHourly Rate: $19.13 – $21.93Position Type:

  • Casual
  • Potential for full time hours
  • Must be available for a minimum of 10 hours a week

Benefits:

  • Mobile Stipend
  • Quarterly Retention Bonus of $250
  • Health Spending Account (Based on Hours Worked)
  • Meal Vouchers
  • Employee Referral Bonus of $150
  • Reimbursement of Pre-Employment cost up to $100
  • Premium of $6 on 1 hour shifts

Responsibilities:

  • Caring for members in their own homes.
  • Responsible for assisting with activities of daily living (ADL), including personal hygiene and basic care.
  • Observe and report any changes in the member’s status to the Concierge and Director of Operations.
  • Supporting members in additional areas such as meal prep, laundry, changing sheets, vacuuming, dusting, sweeping, mopping, etc.
  • Participating with member in customized activities
  • Escorting seniors to appointments or to the grocery store (transportation would be coordinated).

What do you need to qualify?

  • Must be a graduate from a recognized Personal Support Worker program, Health Care Aide Program, or an International Educated Nurse
  • Level 1 First Aid, CPR / AED Certificate.
  • Must be able to lift up to 40 lbs.
  • Must be able to walk, sit and stand for an extend period of time
  • Must be able to bend, reach and lift
  • Must be able to carry and transport object of various sizes up to 25 lbs.
  • Recent experience working with geriatrics, long-term care, or home services required.
  • Excellent relationship building skills and the ability to engage and support the seniors you care for – experience caregiving / fostering relationships with seniors is a plus
  • Excellent communicator, resilient, & flexible to meet the changing priorities
  • Ability to resolve contentious or sensitive issues or situations independently
  • Ability to maintain confidentiality of client information
  • Own a smartphone
  • Valid G class drivers’ license, valid automobile insurance
  • Familiarity with retirement industry resources is considered an asset
  • Must be available for a minimum of 10 hours a week
  • Must have a minimum of 2 Covid-19 Vaccines
  • OPSWA or HSCPOA preferred
  • Must speak Mandarin or Cantonese

Covid-19 precautions:

  • Remote interview process
  • Personal Protective Equipment Provided
  • Daily Screener to be completed by both Team Members and Members
  • Virtual Meetings

Why Work for Home Concierge?Be a part of making history: As a founding team member, you play a role in shaping the future of the business and the people we serve and are provided the opportunity for growth into new roles as the business grows.Help members retain their lifestyle in their home: Your role as a PSW at Home Concierge positively impacts each client you work with, enabling them to remain independent & age gracefully in the home they know & loveBe part of shaping the future of senior care: Canada will need over 800,000 long-term care beds by 2050 – over 2.5 times what we have now. By reinventing at-home care, you are developing a sustainable solution to ensure the wellbeing of Canada’s aging populationYou are supported in & rewarded in your work: Working at Home Concierge comes with a strong support network of coordinators and mentors, competitive salary and benefits including a unique rewards system designed to motivate you based on the amount of services you provide to our members.You have room to grow as a leader: The PSW position develops leadership skills & provides opportunities for career progression to management roles within our rapidly growing firmYou are supported by cutting edge technology: The Home Concierge app puts scheduling, payment, and client profile access at your fingertips – keeping you one step ahead as you deliver first class careHome Concierge is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at gabriella@thehomeconcierge.ca at your earliest convenience.If Home Concierge sounds like the place for you, let’s talk. Please submit your application at https://www.thehomeconcierge.ca/careers to join our team!You may also contact Gabriella Buczok, Regional Recruiter at gabriella@thehomeconcierge.caApplicants may receive a link to complete a video interview.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Personal Banking Associate Mandarin and Cantonese Speaking – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $35000 – 52000 per year

Job date: Fri, 07 Feb 2025 02:58:58 GMT

Job description: Application Deadline: 02/19/2025Address: 2330 Kennedy Road, Unit EJob Family Group: Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.

  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) – as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

Salary: $35,000.00 – $52,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO Financial Group is seeking a Retail Banking Sales & Service representative at their branch located at 2330 Kennedy Road, Unit E. The role involves delivering exceptional service to customers, identifying their needs, offering financial solutions, and collaborating with BMO partners to enhance the customer experience. The position requires involvement in various operational activities, as well as meeting transaction-based needs. Ideal candidates should have 1-2 years of relevant experience, be knowledgeable about personal banking products, possess good communication and organizational skills, and have a passion for helping customers. The salary for this position ranges from $35,000 to $52,000 and includes benefits such as health insurance, tuition reimbursement, and retirement savings plans. BMO promotes inclusivity and encourages diversity in the workplace.

Home Concierge – Personal Support Worker (PSW)(Servicing Downtown Toronto)(Must Speak Mandarin or Cantonese) – Toronto, ON

Company: Home Concierge

Location: Toronto, ON

Expected salary: $19.13 – 21.93 per hour

Job date: Wed, 12 Feb 2025 23:49:02 GMT

Job description: PSW Servicing Downtown Toronto (Must Speak Mandarin or Cantonese)Casual – Flexible hours to suit your scheduleHome Care – You will be working in the community providing one on one care to members in their homeAbout us:Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a growing team of entrepreneurial leaders seeking to revolutionize what service excellence means in the private-pay, home care space.About the role:As a Personal Support Worker, you will follow a personal care plan aimed at supporting the independence of our members. You will assist with the activities of daily living that include everything from personal care, to grooming and exercise.The members receiving care are predominantly seniors who want to live and age at home. You may also provide care to youths and younger adults. The care is provided in shifts of 2 hours or more and you may be required to travel to more than one location during the working day.Hours are not guaranteed and are on a casual as needed basisHourly Rate: $19.13 – $21.93Position Type:

  • Casual
  • Potential for full time hours
  • Must be available for a minimum of 10 hours a week

Benefits:

  • Mobile Stipend
  • Quarterly Retention Bonus of $250
  • Health Spending Account (Based on Hours Worked)
  • Meal Vouchers
  • Employee Referral Bonus of $150
  • Reimbursement of Pre-Employment cost up to $100
  • Premium of $6 on 1 hour shifts

Responsibilities:

  • Caring for members in their own homes.
  • Responsible for assisting with activities of daily living (ADL), including personal hygiene and basic care.
  • Observe and report any changes in the member’s status to the Concierge and Director of Operations.
  • Supporting members in additional areas such as meal prep, laundry, changing sheets, vacuuming, dusting, sweeping, mopping, etc.
  • Participating with member in customized activities
  • Escorting seniors to appointments or to the grocery store (transportation would be coordinated).

What do you need to qualify?

  • Must be a graduate from a recognized Personal Support Worker program, Health Care Aide Program, or an International Educated Nurse
  • Level 1 First Aid, CPR / AED Certificate.
  • Must be able to lift up to 40 lbs.
  • Must be able to walk, sit and stand for an extend period of time
  • Must be able to bend, reach and lift
  • Must be able to carry and transport object of various sizes up to 25 lbs.
  • Recent experience working with geriatrics, long-term care, or home services required.
  • Excellent relationship building skills and the ability to engage and support the seniors you care for – experience caregiving / fostering relationships with seniors is a plus
  • Excellent communicator, resilient, & flexible to meet the changing priorities
  • Ability to resolve contentious or sensitive issues or situations independently
  • Ability to maintain confidentiality of client information
  • Own a smartphone
  • Valid G class drivers’ license, valid automobile insurance
  • Familiarity with retirement industry resources is considered an asset
  • Must be available for a minimum of 10 hours a week
  • Must have a minimum of 2 Covid-19 Vaccines
  • OPSWA or HSCPOA preferred
  • Must Speak Mandarin or Cantonese

Covid-19 precautions:

  • Remote interview process
  • Personal Protective Equipment Provided
  • Daily Screener to be completed by both Team Members and Members
  • Virtual Meetings

Why Work for Home Concierge?Be a part of making history: As a founding team member, you play a role in shaping the future of the business and the people we serve and are provided the opportunity for growth into new roles as the business grows.Help members retain their lifestyle in their home: Your role as a PSW at Home Concierge positively impacts each client you work with, enabling them to remain independent & age gracefully in the home they know & loveBe part of shaping the future of senior care: Canada will need over 800,000 long-term care beds by 2050 – over 2.5 times what we have now. By reinventing at-home care, you are developing a sustainable solution to ensure the wellbeing of Canada’s aging populationYou are supported in & rewarded in your work: Working at Home Concierge comes with a strong support network of coordinators and mentors, competitive salary and benefits including a unique rewards system designed to motivate you based on the amount of services you provide to our members.You have room to grow as a leader: The PSW position develops leadership skills & provides opportunities for career progression to management roles within our rapidly growing firmYou are supported by cutting edge technology: The Home Concierge app puts scheduling, payment, and client profile access at your fingertips – keeping you one step ahead as you deliver first class careHome Concierge is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at gabriella@thehomeconcierge.ca at your earliest convenience.If Home Concierge sounds like the place for you, let’s talk. Please submit your application at https://www.thehomeconcierge.ca/careers to join our team!You may also contact Gabriella Buczok, Regional Recruiter at gabriella@thehomeconcierge.caApplicants may receive a link to complete a video interview.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Home Concierge – Personal Support Worker (PSW)(Servicing North York)(Must Speak Mandarin or Cantonese) – North York, ON

Company: Home Concierge

Location: North York, ON

Expected salary: $19.13 – 21.93 per hour

Job date: Wed, 12 Feb 2025 23:35:25 GMT

Job description: PSW Servicing North York (Must Speak Mandarin or Cantonese)Casual – Flexible hours to suit your scheduleHome Care – You will be working in the community providing one on one care to members in their homeAbout us:Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a growing team of entrepreneurial leaders seeking to revolutionize what service excellence means in the private-pay, home care space.About the role:As a Personal Support Worker, you will follow a personal care plan aimed at supporting the independence of our members. You will assist with the activities of daily living that include everything from personal care, to grooming and exercise.The members receiving care are predominantly seniors who want to live and age at home. You may also provide care to youths and younger adults. The care is provided in shifts of 2 hours or more and you may be required to travel to more than one location during the working day.Hours are not guaranteed and are on a casual as needed basisHourly Rate: $19.13 – $21.93Position Type:

  • Casual
  • Potential for full time hours
  • Must be available for a minimum of 10 hours a week

Benefits:

  • Mobile Stipend
  • Quarterly Retention Bonus of $250
  • Health Spending Account (Based on Hours Worked)
  • Meal Vouchers
  • Employee Referral Bonus of $150
  • Reimbursement of Pre-Employment cost up to $100
  • Premium of $6 on 1 hour shifts

Responsibilities:

  • Caring for members in their own homes.
  • Responsible for assisting with activities of daily living (ADL), including personal hygiene and basic care.
  • Observe and report any changes in the member’s status to the Concierge and Director of Operations.
  • Supporting members in additional areas such as meal prep, laundry, changing sheets, vacuuming, dusting, sweeping, mopping, etc.
  • Participating with member in customized activities
  • Escorting seniors to appointments or to the grocery store (transportation would be coordinated).

What do you need to qualify?

  • Must be a graduate from a recognized Personal Support Worker program, Health Care Aide Program, or an International Educated Nurse
  • Level 1 First Aid, CPR / AED Certificate.
  • Must be able to lift up to 40 lbs.
  • Must be able to walk, sit and stand for an extend period of time
  • Must be able to bend, reach and lift
  • Must be able to carry and transport object of various sizes up to 25 lbs.
  • Recent experience working with geriatrics, long-term care, or home services required.
  • Excellent relationship building skills and the ability to engage and support the seniors you care for – experience caregiving / fostering relationships with seniors is a plus
  • Excellent communicator, resilient, & flexible to meet the changing priorities
  • Ability to resolve contentious or sensitive issues or situations independently
  • Ability to maintain confidentiality of client information
  • Own a smartphone
  • Valid G class drivers’ license, valid automobile insurance
  • Familiarity with retirement industry resources is considered an asset
  • Must be available for a minimum of 10 hours a week
  • Must have a minimum of 2 Covid-19 Vaccines
  • OPSWA or HSCPOA preferred
  • Must Speak Mandarin or Cantonese

Covid-19 precautions:

  • Remote interview process
  • Personal Protective Equipment Provided
  • Daily Screener to be completed by both Team Members and Members
  • Virtual Meetings

Why Work for Home Concierge?Be a part of making history: As a founding team member, you play a role in shaping the future of the business and the people we serve and are provided the opportunity for growth into new roles as the business grows.Help members retain their lifestyle in their home: Your role as a PSW at Home Concierge positively impacts each client you work with, enabling them to remain independent & age gracefully in the home they know & loveBe part of shaping the future of senior care: Canada will need over 800,000 long-term care beds by 2050 – over 2.5 times what we have now. By reinventing at-home care, you are developing a sustainable solution to ensure the wellbeing of Canada’s aging populationYou are supported in & rewarded in your work: Working at Home Concierge comes with a strong support network of coordinators and mentors, competitive salary and benefits including a unique rewards system designed to motivate you based on the amount of services you provide to our members.You have room to grow as a leader: The PSW position develops leadership skills & provides opportunities for career progression to management roles within our rapidly growing firmYou are supported by cutting edge technology: The Home Concierge app puts scheduling, payment, and client profile access at your fingertips – keeping you one step ahead as you deliver first class careHome Concierge is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at gabriella@thehomeconcierge.ca at your earliest convenience.If Home Concierge sounds like the place for you, let’s talk. Please submit your application at https://www.thehomeconcierge.ca/careers to join our team!You may also contact Gabriella Buczok, Regional Recruiter at gabriella@thehomeconcierge.caApplicants may receive a link to complete a video interview.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.