Manager, Public Affairs – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Sun, 05 Oct 2025 06:38:57 GMT

Job description: , presentations, and digital campaigns. Support and lead campaign rollouts, writing copy, building toolkits, briefing members…, political science, public policy, marketing, or a related field. 3–5 years of experience in public affairs, communications…

The content revolves around managing presentations and digital campaigns, with responsibilities including leading campaign rollouts, writing compelling copy, creating toolkits, and briefing stakeholders. A background in political science, public policy, marketing, or a related field is preferred, alongside 3–5 years of experience in public affairs and communications.

Manager, Public Affairs – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Sun, 05 Oct 2025 03:17:28 GMT

Job description: , presentations, and digital campaigns. Support and lead campaign rollouts, writing copy, building toolkits, briefing members…, political science, public policy, marketing, or a related field. 3–5 years of experience in public affairs, communications…

The content outlines a role focused on leading and executing campaigns, which includes creating presentations and digital marketing initiatives. Key responsibilities involve writing copy, developing toolkits, and briefing team members. The position requires expertise in political science, public policy, marketing, or a related field, with 3-5 years of experience in public affairs and communications.

Manager, Public Affairs – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Sun, 05 Oct 2025 05:14:37 GMT

Job description: , presentations, and digital campaigns. Support and lead campaign rollouts, writing copy, building toolkits, briefing members…, political science, public policy, marketing, or a related field. 3–5 years of experience in public affairs, communications…

The content outlines responsibilities related to managing presentations and digital campaigns, including leading campaign rollouts, writing copy, and creating toolkits. The role requires collaborating with team members and briefings while emphasizing expertise in political science, public policy, or marketing. Candidates should have 3 to 5 years of experience in public affairs or communications.

HR à la carte – Legal Intake Coordinator – Client Experience & Relationship Specialist – Mississauga, ON

Company: HR à la carte

Location: Mississauga, ON

Expected salary:

Job date: Fri, 04 Jul 2025 22:28:56 GMT

Job description: PositionLegal Intake Coordinator – Client Experience & Relationship SpecialistLocationMississauga (Fully Remote)Tailor Law is expanding and looking for a compassionate, relationship-driven Legal Intake Coordinator – Client Experience & Relationship Specialist to join our growing boutique practice. Are you passionate about being the first point of contact for clients beginning their legal journey? If so, we’d love to hear from you!About Tailor LawTailor Law is a progressive, client-centered boutique law firm founded by Deepa Tailor to offer exceptional legal services with empathy, clarity, and results. We help individuals and families navigate major life transitions with confidence—whether they are facing divorce, custody challenges, estate matters, or legal disputes. What sets us apart isn’t just what we do—it’s how we do it. Our intake process isn’t just about booking appointments. It’s about building trust, educating prospective clients, and helping them choose the right legal partner to bring peace of mind to some of life’s most complex moments.Why Join Tailor Law? We offer:A competitive compensation structure + performance bonusesOngoing training and mentorshipFlexible hybrid or remote work optionsBe part of a boutique law firm that values integrity, initiative, and intelligent effortMake a meaningful impact by guiding clients through some of their most important life decisionsJoin a team of experienced professionals who respect your voice and encourage growthEnjoy a modern, tech-forward environment that supports flexibility and autonomyPosition OverviewAs the Legal Intake Coordinator – Client Experience & Relationship Specialist, you are the first meaningful connection a potential client will have with Tailor Law. Your role is equal parts client care and consultative sales—helping people feel heard, informed, and supported as they decide whether we’re the right fit for their legal needs. You’ll lead thoughtful conversations, listen for both facts and emotions, and help prospective clients understand how Tailor Law’s approach offers not just legal advocacy— but a trusted team that stands behind them. If you bring life experience, compassion, and the ability to lead with both heart and structure, this role offers a rewarding place to thrive.Key Responsibilities:Initial Client Consultations: Conduct warm, attentive intake calls to gather essential information and explore client concerns, goals, and legal priorities.Client Education & Trust Building: Communicate Tailor Law’s unique approach with clarity and confidence, and help clients feel secure in their next steps.Lead Qualification & Relationship Conversion: Use our lead scoring tools and your intuitive judgment to prioritize outreach, and guide clients toward working with Tailor Law when appropriate.CRM & Documentation Excellence: Track all interactions in Lawmatics; maintain thorough and timely case notes that support lawyer handoffs and continuity of care.Internal Collaboration: Work closely with the Case Manager, lawyers, and admin team to ensure smooth transitions and share insights that improve service delivery.Client Support Touchpoints: Be available for follow-ups and questions pre-engagement; reassure and clarify as needed to move clients through the decision process.Qualifications:Strong client-facing experience or consultative sales roles (e.g., legal, sales, healthcare, hospitality, or social work); experience in family law or legal intake environments preferredBackground in consultative or relational sales strongly preferredFamiliarity with CRM tools like Lawmatics, LEAP and/or Clio strongly preferredOutstanding listening skills as well as excellent verbal and written communication skills, with high emotional intelligence and active listening abilityComfortable with phone-based and virtual communication toolsAttention to detail in documentation, workflow tracking and follow-throughStrong organizational and time-management skillsProfessional and warm demeanorPersonal experience navigating legal systems (a strong asset but not required)Interested in being a member of Tailor Law? We look forward to your application!If you’re looking to join a boutique law firm that values integrity, initiative, and intelligent effort, we welcome your application and look forward to learning more about your why you’re interested in this role.We thank all applicants and will reach out to those selected for interviews. Applications will be reviewed on a rolling basis.Tailor Law is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirementsPlease note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any work visas.Powered by JazzHR

Marketing Specialist – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Apr 2025 00:44:14 GMT

Job description: We are seeking a Marketing Specialist to develop, coordinate and execute digital marketing
campaigns and activities to help raise our organization’s profile, grow our audience and increase
engagement.
If you’re a creative marketer who wants to make your mark on childhood cancer care in Ontario,
we’d love to hear from you!Here’s what you will do:As a member of the Communications team and under the leadership of the Senior Manager,
Communications, this role connects with programs across the organization to inform and execute
POGO’s marketing initiatives with a strong emphasis on creating impactful and engaging content
across digital platforms You will lead the planning, execution and evaluation of all digital
communications, supporting brand awareness, storytelling, and showcasing events and
fundraising initiatives, with an overall goal to bolster POGO’s profile and grow our audience. In this
role you will collaborate with internal and external stakeholders to drive and manage the day-to-
day execution of marketing activities across multiple formats and platforms.Key responsibilities:

  • Content Marketing: Through collaboration across the organization, support development

of engaging content for blogs, social media, newsletters, email campaigns and other
media; manage and curate content for events, newsletters, initiatives, programs and
activities, as well as evergreen posts and reels.

  • Digital Marketing: Support the development and implementation of digital marketing

plans and tactics that increase awareness and build brand profile. Advise and fuel the
growth of POGO’s online presence and generate meaningful conversions in support of
POGO’s strategic objectives; manage the organization’s social media accounts, prioritizing
audience reach, interaction and engagement across platforms.

  • SEO/SEM & Website Management: Support the website revamp currently underway;

manage the ongoing maintenance of the organization’s website and microsites; improve
search engine rankings, user experience and tracking and reporting on website
performance; develop, implement, optimize, and evaluate organic and paid ad campaigns
across digital platforms, including Meta, Google Search/Display networks and YouTube.

  • Email Marketing: Lead, coordinate and implement email marketing campaigns; work with

program teams to determine their email marketing needs and support execution;
manage segmentation for different audiences and experiences.

  • Analytics & Reporting: Establish metrics and lead tracking, analysis and reporting of the

effectiveness of marketing and communications initiatives. Set and monitor key
performance indicators; review, evaluate and make recommendations on all marketing
activities.

  • Other responsibilities: Build and maintain relationships with internal and external teams;

provide guidance to peers about digital marketing activities; conduct media monitoring;
develop, maintain and execute the media calendar; support other marketing and
communication activities as required.Qualifications:

  • Diploma or degree focused on marketing, digital media, or related field.
  • Three to Five years’ relevant experience in marketing with a solid understanding of current

trends and best practices related to website design, social media and other online
platforms.

  • Experience in a non-profit and/or healthcare setting is ideal.
  • Experience in implementing strategy – digital, marketing or communications – with a

proven track record in bringing new ideas to fruition and delivering on objectives.

  • Proven experience in the planning, development, scheduling, and monitoring of social

media content and accounts, e.g., Facebook, LinkedIn, Instagram, YouTube.

  • Basic graphic design skills and familiarity with Canva required.
  • Strong written communication skills, with experience in different types of content (i.e.,

social, web, blogs, newsletters, etc.).

  • Skilled in the use of a website content management system, preferably WordPress.
  • Proven experience executing campaigns and analyzing results within Meta Business

Manager, Google Ads, Google Analytics, and usage of social media analytic tools.

  • Excellent organizational and time management skills with an ability to meet deadlines.
  • Willingness to work outside of regular business hours and occasional travel locally as

necessary to support events.

  • Valid driver’s license and access to a vehicle preferred.

About POGO:POGO partners to achieve an excellent childhood cancer care system for children, youth, their
families, survivors, and healthcare teams in Ontario and beyond. POGO champions childhood
cancer care, and as the collective voice of this community, is the official advisor to Ontario’s
Ministry of Health on children’s cancer control and treatment. POGO is a non-profit organization
with charitable status.POGO is a great place to grow your career and support the advancement of the childhood cancer
system in Ontario. We offer a highly flexible work environment, great benefits and an inclusive
team culture that values your contributions. What we offer:POGO is a great place to grow your career and support the advancement of the childhood cancer
system in Ontario. We offer a highly flexible work environment, good benefits and a generous,
inclusive team culture that values your contributions.

  • Hybrid work model (candidates are required to work from our Toronto office for 2+

days/week)

  • A competitive compensation package including comprehensive health benefits
  • 3 weeks of paid vacation time
  • Participation in a defined pension plan with Healthcare of Ontario Pension Plan (HOOPP)

Interested in being a part of POGO? We look forward to your application!We believe diverse perspectives strengthen our ability to deliver on our mission, and that to
achieve our vision of excellence requires an environment in which everyone feels welcomed and
valued, including our team, and those we serve and with whom we work.POGO is committed to meeting the accessibility needs of all applicants throughout the recruiting
and selection process. Please let us know about any accommodation and/or support
requirements.Please note we are only accepting applications from those authorized to work in Canada and we
are not currently sponsoring any work visas.We gratefully appreciate all interest; however, only those selected for an interview will be
contactedPowered by JazzHR

POGO is seeking a Marketing Specialist to develop and execute digital marketing campaigns to raise the organization’s profile, engage with the audience, and support growth. The role involves creating engaging content for digital platforms, managing social media accounts, and implementing digital marketing plans. Qualifications include relevant marketing experience, knowledge of website design and social media, and proficiency in analytics tools. POGO offers a flexible work environment, benefits, and pension plan. Applicants must be authorized to work in Canada.

Marketing Coordinator – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 01:02:49 GMT

Job description: Marketing CoordinatorWe are seeking a Marketing Coordinator to develop, coordinate and execute marketing campaigns and activities to help raise our organization’s profile, grow our audience and increase engagement.If you’re a creative marketer who wants to make your mark on childhood cancer care in Ontario, we’d love to hear from you!Here’s what you will do:As a member of the Communications team and under the leadership of the Senior Manager, Communications, this role connects with programs across the organization to inform and execute POGO’s marketing initiatives with a strong emphasis on digital, creating impactful and engaging content across platforms. You are skilled in collaborating with cross-departmental teams, with ability to keep an ear to the ground and an eye on what’s ahead. You will lead the planning, execution and evaluation of all digital communications, supporting brand awareness, storytelling, and showcasing events and fundraising initiatives, with an overall goal to bolster POGO’s profile and grow our audience. In this role you will collaborate with internal and external stakeholders, including hospital partners and subject matter experts to drive and manage the day-to-day execution of marketing activities across multiple formats and platforms.Key responsibilities:Marketing Strategy: Contribute to the development and implementation of marketing strategies that increase brand visibility and engagement across all relevant platforms.Content Marketing: Through collaboration across the organization, support development of engaging content for blogs, social media, newsletters, email campaigns and other media; manage and curate content for events, initiatives, programs and activities, as well as evergreen posts and reels.Digital Marketing: Advise and support the growth of POGO’s online presence and generate meaningful conversions in support of POGO’s strategic objectives; manage the organization’s social media accounts, prioritizing audience reach, interaction and engagement across platforms.SEO/SEM & Website Management: Support the website revamp currently underway; manage the ongoing maintenance of the organization’s website and microsites; improve search engine rankings, user experience and tracking and reporting on website performance; develop, implement, optimize, and evaluate organic and paid ad campaigns across digital platforms, including Meta, Google Search/Display networks and YouTube.Email Marketing: Lead, coordinate and implement email marketing campaigns; work with program teams to determine their email marketing needs and support execution; manage distribution lists and segmentation for different audiences and experiences.Analytics & Reporting: Set and monitor key performance indicators; review, evaluate and make recommendations on all marketing activities.Other responsibilities: Build and maintain relationships with internal and external teams; provide guidance to peers about digital marketing activities; conduct media monitoring; develop, maintain and execute the media calendar; support other marketing and communication activities as required.Qualifications:

  • Diploma or degree focused on marketing, digital media, or related field.
  • 5- 7 years’ relevant experience in marketing with a solid understanding of current trends and best practices related to website design, social media and other online platforms; experience in a non-profit and/or healthcare setting is ideal.
  • Experience in implementing strategy – digital, marketing or communications – with a proven track record in bringing new ideas to fruition and delivering on objectives.
  • Proven experience in the planning, development, scheduling, and monitoring of social media content and accounts, e.g., Facebook, LinkedIn, Instagram, YouTube.
  • Graphic design skills and familiarity with Canva.
  • Strong written communication skills, with experience in different types of content (i.e., social, web, blogs, newsletters, etc.).
  • Skilled in the use of a website content management system, preferably WordPress.
  • Proven experience executing campaigns and analyzing results within Meta Business Manager, Google Ads, Google Analytics, and usage of social media analytic tools.
  • Excellent organizational and time management skills with an ability to meet deadlines.
  • Willingness to work outside of regular business hours and occasional travel locally as necessary to support events.
  • Valid driver’s license and access to a vehicle preferred.

About POGO:POGO partners to achieve an excellent childhood cancer care system for children, youth, their families, survivors, and healthcare teams in Ontario and beyond. POGO champions childhood cancer care, and as the collective voice of this community, is the official advisor to Ontario’s Ministry of Health on children’s cancer control and treatment. POGO is a non-profit organization with charitable status.POGO is a great place to grow your career and support the advancement of the childhood cancer system in Ontario. We offer a highly flexible work environment, great benefits and an inclusive team culture that values your contributions.What we offer:POGO is a great place to grow your career and support the advancement of the childhood cancer system in Ontario. We offer a highly flexible work environment, good benefits and a generous, inclusive team culture that values your contributions.

  • Hybrid work model (candidates are required to work from our Toronto office for 2+ days/week)
  • A competitive compensation package including comprehensive health benefits
  • 3 weeks of paid vacation time
  • Participation in a defined pension plan with Healthcare of Ontario Pension Plan (HOOPP)

Interested in being a part of POGO? We look forward to your application!We believe diverse perspectives strengthen our ability to deliver on our mission, and that to achieve our vision of excellence requires an environment in which everyone feels welcomed and valued, including our team, and those we serve and with whom we work.POGO is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements.How to Apply:Interested applicants are invited to submit a cover letter and resume (both required) as one attachment to hr@pogo.caPlease note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any work visas.We gratefully appreciate all interest; however, only those selected for an interview will be contacted.Powered by JazzHR

POGO is seeking a Marketing Coordinator to develop, coordinate and execute marketing campaigns to raise the organization’s profile and grow its audience. The role involves creating engaging content across digital platforms, collaborating with internal and external stakeholders, and managing various marketing activities. The ideal candidate has a diploma or degree in marketing or a related field, 5-7 years of relevant experience, and strong skills in digital marketing, content creation, social media management, and analytics. POGO offers a competitive compensation package and an inclusive team culture. Interested applicants should submit a cover letter and resume to hr@pogo.ca.

Marketing Associate – HR à la carte – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Fri, 14 Feb 2025 07:58:57 GMT

Job description: PositionMarketing AssociateLocationToronto, ONAre you a creative self starter with a passion for crafting engaging content? Do you thrive in wearing multiple hats and are after a career that’s filled with learning, growth, and opportunities? Do you want to be part of one of Canada’s fastest growing exchange traded fund (“ETF”) providers?If so, we’d love to hear from you!Hamilton ETFs offers:A competitive compensation package (plus potential for semi-annual incentive) including comprehensive health and wellness benefits;Diverse and inspiring colleagues and approachable leaders;Opportunity to evolve in a growing firm;In-office work environment with some flexibility for occasional remote work.Here’s a bit about Hamilton ETFs:Hamilton ETFs is one of Canada’s fastest growing exchange traded fund (“ETF”) providers. Based in Toronto’s financial district and with over ~$7 billion in ETF assets under management, we are seeking a motivated individual to join our entrepreneurial team of experienced and talented professionals.Here’s what you will do as Marketing Associate:The Marketing Associate will make important contributions to our firm across several functional areas, supporting the execution and expansion of our marketing and advertising initiatives. The Marketing Associate will support the design and delivery of digital campaigns, print collateral and ads, web content and communication plans that increase awareness of the Hamilton ETFs brand and product suite to drive our firm’s growth. Working with the Managing Director, Marketing, and others in the Marketing team, this role will involve collaboration with key stakeholders (internal and external) and subject matter experts to drive content and manage the day-to-day execution of marketing programs across multiple platforms and formats. You will:Support the design and execution of direct marketing campaigns and advertising strategies utilizing a range of marketing tools including email marketing, direct advertising, web content, videos, social media, presentations, events and other avenues as appropriate for our industry and client base;Assist in the planning, design, writing and editing of materials for all mediums, consistent with Hamilton ETFs’ strategic direction. Materials may include ads, scripts, video and web content, presentations, email marketing, social media, one-pagers, publications, digital media, newsletters, etc.Support the social media strategy, including drafting content, managing the social media content calendar and follower engagement while tracking and reporting on success;Monitor overall digital and direct mail program performance and ensure consistent and accurate reporting;Manage website maintenance including publishing new content and editing existing content and other miscellaneous tasks;Assist in the planning, organization and coordination of events such as presentations, webcasts, road shows and other industry events;Create marketing collateral, materials or communications for road shows, events or internal teams to assist them in business development goals and awareness;Research competition by identifying and evaluating advertising and share findings to integrate into a marketing strategy that is aligned with the overall company direction and goals;Promote a data-driven approach to marketing activities and opportunities including helping manage the CRM platform and gathering insights from existing data;Manage effective relationships with internal clients and external agencies;Other work or special projects as assigned for the overall benefit of Hamilton ETFs.Here’s what you’ll need to be successful:Post-secondary degree or diploma in marketing, graphic design or relevant field;Minimum 2 years of marketing design experience;Generally tech savvy, creative digital enthusiast;Experience with digital design projects including developing and deploying emails using CRM platforms;Detail oriented with excellent proofreading skills;Excellent verbal and written communication skills, with the ability to effectively present and clarify concerns and concepts to various audiences at all levels of the business;Exemplary collaboration and interpersonal skills with a team-oriented mindset and demonstrated ability to develop and maintain relationships;Strong problem-solving skills including the ability to be resourceful in defining solutions;Strong organizational skills, with the ability to manage multiple deliverables in a time-sensitive environment and adapt to frequently changing priorities;Good analytical skills with the ability to interpret data, trends, and communicate results.Other valuable assets include:Interest or experience in the financial services industry and terminology, particularly ETFs;Experience with the following marketing and sales technologies:Microsoft office suite (Word, PowerPoint, Excel)Email marketing and CRM software (e.g., Mailchimp, Salesforce, HubSpot)Adobe Creative Suite or similar design software (e.g., InDesign, Photoshop, Illustrator, Canva)Google Suite (e.g., Analytics, Ads, YouTube)Website content management (WordPress) and video editing experience;Experience managing social media accounts and advertising (e.g., Meta, Instagram, X, LinkedIn, Reddit);Bilingual (French).Interested in being a part of Hamilton ETFs? We look forward to your application!We believe diverse perspectives strengthen our ability to deliver on our mission and that to achieve our vision of excellence requires an environment in which everyone feels welcomed and valued, including our team, and those we serve and with whom we work.Hamilton ETFs is committed to meeting the accessibility needs of all applicants throughout the recruiting and selection process. Please let us know about any accommodation and/or support requirements. Please note only those candidates selected for an interview will be contacted.Please note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any temporary or permanent work visas.Powered by JazzHR

A Marketing Associate position is available at Hamilton ETFs in Toronto, offering a competitive compensation package and room for growth in a rapidly expanding company. The role involves supporting various marketing activities and initiatives, such as designing and executing campaigns, creating content for different platforms, managing social media, analyzing performance, and collaborating with internal and external stakeholders. The ideal candidate should have a degree in marketing or a related field, at least 2 years of experience, strong communication and organizational skills, and proficiency in marketing technologies. Interest or experience in the financial services industry and bilingualism are considered advantageous. The company values diversity and inclusivity, and is committed to accommodating all applicants throughout the recruitment process. Applications are open to those authorized to work in Canada.

HR à la carte – Claims Relationship Manager – Toronto, ON

Company: HR à la carte

Location: Toronto, ON

Expected salary:

Job date: Wed, 25 Dec 2024 01:25:57 GMT

Job description: POSITION
Claims Relationship ManagerTYPE
Full TimeLOCATION
Remote with some occasional in-person meetings in the GTA as neededAbout the Organization
Since 1961, South Western Insurance Group Limited (SWG) has been a trusted Managing General Agent, offering a wide range of innovative insurance solutions for specialty, niche, and program needs. We proudly provide underwriting expertise to independent insurance brokers across Canada, helping them find the best solutions for their clients.Our Nationwide Presence
Our team operates remotely from coast to coast, ensuring that we are accessible and responsive to our brokers’ needs, no matter where they are located.Our Commitment to Excellence and Innovation
At SWG, we are dedicated to excellence in underwriting, risk management, and customer service. We constantly refine our business practices to maintain the highest standards of service and innovation. Our goal is to support our brokers with unparalleled expertise and a proactive approach to finding solutions.Our Vision
“To be the preferred MGA based on superior service and underwriting excellence delivered by knowledgeable staff.”Our Culture
At SWG, we foster a collaborative and supportive work environment. Our employees are encouraged to innovate and grow, contributing to a dynamic and forward-thinking culture. We believe in investing in our people, who are the foundation of our success and the key to our continued growth.Join us at SWG, where we combine tradition with innovation to lead the way in the insurance industry. Be a part of a team that values excellence, supports professional development, and is committed to making a difference.We offer:

  • Flexible work hours with work-from-home opportunity (100% remote)
  • A competitive compensation package
  • Comprehensive Health Benefits (SWG pays for most premiums) + RRSP matching
  • Support of continuing education training and programs

About the Position:
This job involves managing customer inquiries, collaborating with internal teams, liaising with brokers and insurers, and providing support on claims management. You’ll report to the CFO and COO, while also contributing to product and underwriting guideline development. Additionally, you’ll review and analyze claims results and work with external consultants to improve performance.Responsibilities & what you’ll be doing:

  • Advocate and steward SWG claims strategy across all managed entities.
  • Liaise with third party administrators (TPAs), London brokers and domestic insurer contacts on claims.
  • Assist with complaints handling including Lloyd’s, domestics, retail brokers & customers.
  • Work with claim examiners and insurers to facilitate communication between underwriters & management.
  • Perform ongoing support and subject matter expertise on claims file handling, strategy, action planning and resolution.
  • Provide claims expertise for product and underwriting guidelines development
  • Implement and uphold best practices, process improvements, and measures to ensure compliance with regulatory and contractual standards.
  • Review and analyze SWG claims results and work with SWG external consultants to come up with performance improvement plans.
  • Liaise with underwriters and management on claims inquiries.
  • Evaluate claims handling alternatives (TPA, vs. in-house, or a combination).
  • Work with IT to develop claims dashboards with KPIs and analytics.
  • Special projects and other duties.

ESSENTIAL QUALIFICATIONS:

  • Bachelor’s degree preferred.
  • 5-7 years claims handling experience.
  • Understanding of Lloyd’s of London and Domestic Insures processes and practices.
  • Strong investigative and analytical skills.
  • Basic understanding of audit process.
  • Excellent communications skills
  • Initiative – being proactive in suggesting solutions to internal or external associates to improve process.
  • Technical Experience – the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards.
  • Problem Solving – the ability to look at situations, analyze data, workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders.
  • Strong commitment to ongoing education and learning.

Commitment to Open Doors
SWG is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse workforce. Challenging management is a component at SWG — some of our best ideas start from a conversation between a manager and a team member.Diversity and Inclusion
SWG is an inclusive and accessible employer, committed to an inclusive, barrier-free recruitment and selection processes. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We will work with applicants requesting accommodation at any stage of the hiring process.Please inform us if you require any accommodation during the hiring process. Please note we are only accepting applications from those authorized to work in Canada and we are not currently sponsoring any work visas. We thank all applicants in advance, however only those under consideration will be contacted.Powered by JazzHR