Randstad – Remote Bilingual Claims Examiner – Toronto, ON

Company: Randstad

Location: Toronto, ON

Expected salary: $46800 per year

Job date: Sun, 01 Dec 2024 01:53:52 GMT

Job description: Are you passionate about helping people? Do you have experience in administration? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.Position: Bilingual Claims Examiner- Full time, Permanent opportunity.Position: Bilingual Claims Examiner
Shift: Monday – Friday (flexible 8 hour shift between 6:00 am to 5:00 pm )
Salary: $ $46,750 a year
Location: REMOTEThat position is PERMANENT /full time. Seasonal / School break/ part time applicants will NOT considered !Advantages

  • competitive salary and bonus program that rewards your performance in achieving

individual and team objectives

  • employee recognition program rewards exceptional performance
  • annual bonus, and employee recognition programs
  • comprehensive benefit package, with options to personalize the benefits package to meet the needs of

you and your familyResponsibilities

  • Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy

contracts

  • Conduct telephone calls to health and dental service providers for incomplete claims information
  • Make accurate payment decisions according to adjudication guidelines
  • Living our values of Customer View; Integrity; Partnership; and Communities

Qualifications

  • Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
  • Fluency level english and french
  • Well developed analytical skills
  • Must have excellent written and verbal communication skills
  • Proven organizational skills
  • Candidate must be able to work in a team environment as well as work independently with minimal

supervision

  • Reliable team member with good attendance
  • Customer Service Focused
  • Ability to excel within a Purpose/Vision driven environment

Summary
Position: Remote/ Hybrid Claims Examiner- Full time, Permanent opportunity.Hours of Operation: Monday to Friday – 6 am – 5 pm EST ( No Weekends)Salary: $ 46.750 /annual**One day in the office per week maybe required depending on location!That position is PERMANENT /full time. No part time or seasonal applicants will be consideredContact jessica.yelozbek@randstad.ca with updated resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad – ALL CANADA Remote / Hybrid Bilingual Administrative Assistant / Claims – Ottawa, ON

Company: Randstad

Location: Ottawa, ON

Expected salary: $42400 – 46800 per year

Job date: Sun, 01 Dec 2024 01:38:42 GMT

Job description: Are you passionate about helping people? Do you have experience in administration? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.Position: Bilingual Claims Examiner- Full time, Permanent opportunity.Position: Bilingual Claims Examiner
Shift: Monday – Friday (flexible 8 hour shift between 6:00 am to 5:00 pm EST)
Salary: $42,350 -46,750 a yearDepending location fully remote or 2 day in office !**Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracyThat position is PERMANENT /full time. Seasonal / School break/ part time applicants will NOT considered !Advantages

  • competitive salary and bonus program that rewards your performance in achieving

individual and team objectives

  • employee recognition program rewards exceptional performance
  • annual bonus, and employee recognition programs
  • comprehensive benefit package, with options to personalize the benefits package to meet the needs of

you and your familyResponsibilities

  • Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy

contracts

  • Conduct telephone calls to health and dental service providers for incomplete claims information
  • Make accurate payment decisions according to adjudication guidelines
  • Living our values of Customer View; Integrity; Partnership; and Communities

Qualifications

  • Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
  • Fluency level english and french
  • Well developed analytical skills
  • Must have excellent written and verbal communication skills
  • Proven organizational skills
  • Candidate must be able to work in a team environment as well as work independently with minimal

supervision

  • Reliable team member with good attendance
  • Customer Service Focused
  • Ability to excel within a Purpose/Vision driven environment

Summary
Position: Remote/ Hybrid Claims Examiner- Full time, Permanent opportunity.Hours of Operation: Monday to Friday – 6 am – 5 pm EST ( No Weekends)Salary: $42,350 -46,750 /annualThat position is PERMANENT /full time. No part time or seasonal applicants will be consideredContact jessica.yelozbek@randstad.ca with updated resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

SCM Insurance Services – Bilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada) – Mississauga, ON

Company: SCM Insurance Services

Location: Mississauga, ON

Expected salary:

Job date: Wed, 04 Dec 2024 23:24:51 GMT

Job description: Company: ClaimsPro LPBilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada)Role SummaryProvide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  • Please note that this position requires shift work on a seven (7) day rotating basis between the hours of 12AM to 8AM
  • Training will take place between 4pm to 12am.

*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.

  • In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)

** Preference will be given to candidates who have successfully completed the following Insurance Institute courses – Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **** Training will be in office, however, you can continue to work shifts remotely in your home once trained**Competencies required to succeed

  • Strong communication skills
  • Team player with a strong commitment to quality and customer service
  • Excellent time management and organizational skills
  • Pleasant and friendly mannerism
  • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
  • Quality management- look for means of improving as well as promoting quality
  • High level of motivation
  • A sound knowledge of telephone etiquette

Responsibilities

  • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
  • Provide personalized customer service of the highest level
  • Arrange for the dispatch of adjusters or vendor partners when required
  • Field and answer branch inquiries and administer to ECS menu
  • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

  • Post secondary education
  • Minimum 1 year administrative experience
  • Knowledge of insurance/service industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Crawford & Company – Content Claims Specialist – Field – Sudbury, ON

Company: Crawford & Company

Location: Sudbury, ON

Expected salary:

Job date: Fri, 29 Nov 2024 00:57:46 GMT

Job description: Position SummaryWe are currently recruiting for a Content Claims Specialist – Field to join our team in Sudbury / Timmins / North Bay, Ontario, Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations:

  • With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company’s property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s/claimant’s total loss contents, which are most commonly caused by theft, water, fire and other perils.
  • Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
  • Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily/weekly basis) assigned new claim files.
  • edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked/time spent per task as well as fulfilling all of their required administrative job duties.

ResponsibilitiesAs part of this role, responsibilities included, but are not limited to the following:

  • Conduct onsite visit to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.
  • Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards.
  • Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and LKQ valuation of all total loss contents in an efficient and effective manner per productivity standards.
  • Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.
  • Complete/submit detailed work/time logs daily, for all claim task completed.
  • Maintain claim related notes in the Company’s platform exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other teams and adhering to Like, Kind and Quality (LKQ) standards.
  • Consistently promote edjuster’s brand, image, and reputation in a professional and positive manner.
  • May be exposed to diverse conditions (cold, heat, rain, debris, etc.).

Requirements

  • A Secondary School diploma.
  • Ability to work independently in most circumstances, with minimal supervision.
  • Some prior background/experience in the Property claims industry would be considered an asset.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment including laptop will be provided. It is the employee’s responsibility to care and maintain the equipment, as per policy.
  • Reliable transportation required
  • Valid driver’s license is required
  • Regular travel to loss sites is required
  • Occasional Overnight travel may be required, any business-related expense would be covered by edjuster.
  • Strong computer skills (Office 365 & Windows 10).
  • Strong communication skills.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.

Additional InformationWe thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.#LI-Remote#LI-CD1
#LI-RT1Responsabilités=

Crawford & Company – Content Claims Specialist – Field – Sudbury, ON

Company: Crawford & Company

Location: Sudbury, ON

Expected salary:

Job date: Fri, 29 Nov 2024 04:01:24 GMT

Job description: Position Summary:We are currently recruiting for a Content Claims Specialist – Field to join our team in Sudbury / Timmins / North Bay, Ontario, Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations:

  • With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company’s property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s/claimant’s total loss contents, which are most commonly caused by theft, water, fire and other perils.
  • Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
  • Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily/weekly basis) assigned new claim files.
  • edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked/time spent per task as well as fulfilling all of their required administrative job duties.

Responsibilities:As part of this role, responsibilities included, but are not limited to the following:

  • Conduct onsite visit to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.
  • Ensure consistent and quality/turnaround of all claims in accordance with the Company’s productivity and performance standards.
  • Work with the support of other teams at edjuster to organize/direct the resources required for completing the inventory and LKQ valuation of all total loss contents in an efficient and effective manner per productivity standards.
  • Adhere to edjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.
  • Complete/submit detailed work/time logs daily, for all claim task completed.
  • Maintain claim related notes in the Company’s platform exclaim, related to various tasks involved in handling the claim.
  • Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other teams and adhering to Like, Kind and Quality (LKQ) standards.
  • Consistently promote edjuster’s brand, image, and reputation in a professional and positive manner.
  • May be exposed to diverse conditions (cold, heat, rain, debris, etc.).

Requirements:

  • A Secondary School diploma.
  • Ability to work independently in most circumstances, with minimal supervision.
  • Some prior background/experience in the Property claims industry would be considered an asset.
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high-speed internet service.
  • Company equipment including laptop will be provided. It is the employee’s responsibility to care and maintain the equipment, as per policy.
  • Reliable transportation required
  • Valid driver’s license is required
  • Regular travel to loss sites is required
  • Occasional Overnight travel may be required, any business-related expense would be covered by edjuster.
  • Strong computer skills (Office 365 & Windows 10).
  • Strong communication skills.
  • Demonstrated ability to adapt to change and new technology.
  • Willingness to learn and continuously improve.

Additional Information:We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.#LI-Remote#LI-CD1
#LI-RT1 Responsabilités:=

Crawford & Company – Casualty Claims Adjuster – Mississauga, ON

Company: Crawford & Company

Location: Mississauga, ON

Expected salary:

Job date: Tue, 19 Nov 2024 00:58:35 GMT

Job description: Why Crawford?People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at .What We Offer– Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more.
– Ongoing training and development.
– Agile working environment with options forremote, in office or hybrid work arrangements.
– Dress for your day policy promoting a relaxed dress code.
– Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries.Position SummaryWe are currently recruiting for a Casualty Claims Adjustment to join our team in Ontario. Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The successful candidate will evaluate claims through loss investigation and negotiate settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.Responsibilities

  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
  • Maintenance of accurate billing, and time and expense records
  • Work with managers to maintain client relations

Requirements

  • Minimum 5 years of technical experience in handling complex casualty claims, ideally with 2 years of strong litigation experience
  • Post-Secondary education in an insurance related field will be considered an asset
  • Independent Adjusting Lisence is required
  • CIP Designation or working towards is required
  • Experience in road adjusting including the investigation and detailed reporting of multi-line claims
  • Strong computer and reporting skills including Office 365
  • A team player with outstanding customer service skills
  • Reliable transportation required
  • Valid driver’s license is required
  • Regular travel to loss sites is required

Additional InformationWe thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.Pourquoi Crawford?Les gens qui prennent soin des gens. C’est si simple. Nous recherchons des personnes passionnées et compatissantes pour rejoindre notre équipe afin de nous aider à atteindre notre objectif de restaurer des vies, des entreprises et des communautés. Forts de plus de 80 ans d’expertise mondiale inégalée et alimentés par une technologie de pointe, nous sommes à l’avant-garde du changement. Lorsque vous rejoignez Crawford & Compagnie, vous faites partie d’un réseau mondial de professionnels travaillant ensemble dans plus de 70 pays dans le but commun d’aider les gens à traverser ce qui pourrait être l’une des périodes les plus difficiles de leur vie.Chez Crawford, vous êtes habilité à grandir, enhardi à agir et inspiré à innover. Avez-vous le courage, la motivation et l’empathie nécessaires pour faire une réelle différence ? Alors, nous voulons vous entendre. Apprenez-en plus à www.crawco.ca.Ce Que Nous Offrons

  • Avantages sociaux centrés sur l’employé, y compris REER collectif; assurance-maladie, dentaire et vie ; Plans d’achat d’actions pour les employés ; Remboursement des frais de scolarité et bien plus encore.
  • Formation et développement continus.
  • Environnement de travail agile avec des options d’organisation du travail à distance, au bureau ou hybride.
  • Politique d’habillement pour votre journée qui promouvoit un code vestimentaire décontracté.
  • Potentiel d’avancement professionnel à l’échelle locale, nationale et internationale. Nous avons plus de 700 sites dans 70 pays.

Liberty Mutual Canada – Associate Claims Specialist – Toronto, ON

Company: Liberty Mutual Canada

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Oct 2024 22:33:32 GMT

Job description: Department: ClaimsLocation: TorontoReports To: Manager, ClaimsCompany Overview:Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we’ll continue to invest in it to create a stronger global organization.If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:– A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance– Competitive health & dental benefits plan– Market-leading pension plan– Competitive time off policy– External education & tuition reimbursement programs– Employee & Family Assistance Programs– An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusionThe Opportunity:We are seeking a self-driven, client-focused Associate Claims Specialist to join Liberty Mutual Canada’s Toronto Claims team. This role will be responsible for managing all administrative duties within the Claims department, responding to emails, telephone calls, providing service to policy holders, brokers, claimants and internal customers, including underwriters and claims specialists. If you are an organized individual looking to grow their career in Claims, please read further!Duties and Responsibilities:

  • Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters.
  • Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details.
  • Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers.
  • Liaison with Underwriting as required.
  • Complete all other administrative and service duties within the claims department as assigned.

Skills & Qualifications:

  • Bachelor’s Degree or College Diploma and/or equivalent training.
  • 1+ years of related industry and/or claims experience would be an asset.
  • Strong interpersonal, presentation and communication skills (both oral and written).
  • Bilingual in English and French is an asset
  • Excellent computer skills required: specifically, Word and Excel. Comfortable with learning various computer systems and managing electronic files.
  • Strong organizational skills and excellent attention to detail.
  • Strong prioritization and decision-making skills.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.

Liberty Mutual Canada – Associate Claims Specialist – Toronto, ON

Company: Liberty Mutual Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Oct 2024 00:34:23 GMT

Job description: Job Description:Department: ClaimsLocation: Montreal or TorontoReports To: Manager, ClaimsCompany Overview:Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we’ll continue to invest in it to create a stronger global organization.If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:– A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance– Competitive health & dental benefits plan– Market-leading pension plan– Competitive time off policy– External education & tuition reimbursement programs– Employee & Family Assistance Programs– An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusionThe Opportunity:We are seeking a self-driven, client-focused Associate Claims Specialist to join Liberty Mutual Canada’s Toronto Claims team. This role will be responsible for managing all administrative duties within the Claims department, responding to emails, telephone calls, providing service to policy holders, brokers, claimants and internal customers, including underwriters and claims specialists. If you are an organized individual looking to grow their career in Claims, please read further!Duties and Responsibilities:

  • Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters.
  • Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details.
  • Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers.
  • Liaison with Underwriting as required.
  • Complete all other administrative and service duties within the claims department as assigned.

Skills & Qualifications:

  • Bachelor’s Degree or College Diploma and/or equivalent training.
  • 1+ years of related industry and/or claims experience would be an asset.
  • Strong interpersonal, presentation and communication skills (both oral and written).
  • Bilingual in English and French is an asset
  • Excellent computer skills required: specifically, Word and Excel. Comfortable with learning various computer systems and managing electronic files.
  • Strong organizational skills and excellent attention to detail.
  • Strong prioritization and decision-making skills.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.

Royal Bank of Canada – Bilingual Disability Claims Specialist – Mississauga, ON

Company: Royal Bank of Canada

Location: Mississauga, ON

Expected salary:

Job date: Thu, 17 Oct 2024 04:16:06 GMT

Job description: Job SummaryJob DescriptionWhat’s the Opportunity?We offer remote work opportunities in the provinces of Quebec, Ontario, New-Brunswick, Alberta and Manitoba. If you’re located in the GTA, you also have the option to work from our offices in Mississauga or Toronto.As a Bilingual Disability Claims Specialist, you’ll assess and manage individual disability claims, ensuring they’re reviewed fairly, processed accurately, and paid on time. You’ll collaborate closely with your team using digital tools, all while delivering excellent client service.In addition, you’ll play a key role in managing risk strategies that impact the company’s reputation and regulatory risks, client relationships, financial results, and business retention.What Will You Do?

  • Assess: Review and approve claims based on policy contracts.
  • Client Service: Deliver top-tier service while managing reputational risk.
  • Claims Management: Handle a high volume of claims, calculate payments, and support clients in returning to work.
  • Analysis & Negotiation: Make timely decisions, explain them clearly and resolve issues with clients and partners.
  • Risk Management: Strategically manage legal, financial, and reputational risk.
  • Organization: Maintain detailed records and follow all necessary procedures.
  • Time Management: Prioritize task and manage your workload efficiently to meet deadlines.
  • Relationship Building: Develop strong relationships with clients and key partners to facilitate recovery and return to work.
  • Privacy: Protect sensitive information and ensure confidentiality.
  • Team Collaboration: Work effectively with your team and others throughout the claims process.

What Will You Need to Succeed?Must-Have

  • Post-secondary education or college diploma completed, and minimum 2 years of Disability claims case management
  • Preferred background in healthcare, finance, or a related field: You’ll review medical and financial details as well as policy language.
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
  • Strong communication skills—both verbal and written in English and French.
  • Excellent problem-solving and decision-making skills.
  • Basic math skills with a solid understanding of financial information.
  • Ability to manage multiple tasks and stay organized.
  • Exceptional client service and phone skills, with the ability to handle conversations empathetically.
  • Ability to work independently from home with good time management, a private workspace, and reliable internet access.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Strong analytical thinking and a risk-management mindset.

Nice to Have:

  • Ability to adapt and manage change effectively.
  • Familiarity with data analytics and experience using Tableau.

What’s it in for you:We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual.

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career.
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity.

At RBC, we strive to be our best, embrace forward-thinking, and work together to deliver trusted advice. We are dedicated to helping our clients thrive, supporting our communities, and achieving shared success.RBC is committed to supporting flexible work arrangements when and where available.Details to be discussed with Hiring Manager.Job SkillsAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: RegularPay Type: SalariedPosted Date: 2024-10-15Application Deadline: 2024-12-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .