S.i. Systems – Manager, Business Analysis (BA Manager) to provide leadership, coaching, mentorship to the BA team, and oversee career development – Vancouver, BC

Company: S.i. Systems

Location: Vancouver, BC

Job description: Our public sector client is seeking a Manager, Business Analysis (BA Manager) to provide leadership, coaching…, mentorship to the BA team, and oversee career development Reporting into the Associate Director, IT Project, Product…
A public sector client is looking for a Manager, Business Analysis to lead and mentor a team of BAs and oversee their career development. The role reports to the Associate Director of IT Project and Product.
Job Description

We are looking for a detail-oriented and organized Office Administrator to join our team. In this role, you will be responsible for managing and coordinating office activities, including handling office supplies, maintaining office equipment, and liaising with vendors.

Key Responsibilities:
– Answering phone calls and directing them to the appropriate person
– Greeting visitors and clients in a professional manner
– Sorting and distributing mail and packages
– Scheduling appointments and meetings
– Ordering and maintaining office supplies
– Coordinating office events and meetings
– Maintaining a clean and organized office environment

Qualifications:
– High school diploma or equivalent
– 1-2 years of experience in an office administrator role
– Excellent communication and organizational skills
– Proficiency in Microsoft Office Suite
– Ability to work independently and prioritize tasks

If you are a self-motivated individual with a strong attention to detail, we would love to hear from you. Please apply with your resume and cover letter today.

Expected salary: $119274 per year

Job date: Thu, 04 Apr 2024 03:11:43 GMT

Instinct For Abundance – Coaching Professionals Wanted – Vancouver – Vancouver, BC

Company: Instinct For Abundance

Location: Vancouver, BC

Job description: and Facebook at a basic level. Minimum 5 years in a professional capacity. Background/Experience in the Digital Marketingmarketing strategies and budgets across various platforms. Attend and interact in weekly training and development sessions…
The content discusses the requirements for a digital marketing professional, including a minimum of 5 years’ experience, knowledge of social media platforms like Facebook, and the ability to create and implement marketing strategies within various budgets. It also emphasizes the importance of attending training and development sessions to stay current in the field.
Job Description:

– Design and implement quality control processes for the manufacturing of consumer goods
– Develop and maintain quality standards and procedures to ensure compliance with regulatory requirements
– Collaborate with production teams to establish best practices for quality assurance
– Conduct regular audits and inspections of manufacturing processes to identify areas for improvement
– Analyze product data and performance metrics to track quality trends and make recommendations for process enhancements
– Train and mentor quality control staff on best practices and procedures
– Monitor and report on quality control performance to management
– Resolve quality issues and customer complaints in a timely manner
– Stay current on industry trends and advancements in quality control technology and practices.

Expected salary:

Job date: Fri, 29 Mar 2024 23:37:09 GMT

2024 Core Business Services – Coaching CoE Internship – Toronto – EY – Toronto, ON



Company: EY

Location: Toronto, ON

Job description: What if your career could have a lasting impact on you, and on the world?

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

The exceptional EY experience. It’s yours to build.

The opportunity: your next adventure awaits

Joining the Coaching COE team, you will have the opportunity to work with Leadership teams of some of our most forward-thinking clients to help them navigate the constantly evolving world.

As a Summer Intern, you will have the opportunity to support some of marketing and communication initiatives. You will support the team creating the Social Media Strategy and Calendar for the upcoming Fiscal Year. Additionally, you will support with Website refresh. Finally, there may be opportunities to be involved within internal market operations and client deliverables activities.

As we are client facing, we expect our interns to demonstrate professionalism and competence in the client’s environment. To maintain a strong client focus, be responsive to client requests, and to develop/maintain productive working relationships with client personnel. Students working for us should keep up to date on current business/economic developments relevant to the client’s business and collaborate with team members to set goals and responsibilities for the project.

If you’re ready to build on your potential and join a growing team, this role is for you.

What we look for

  • You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
  • You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
  • You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
  • Qualifications:
  • Pursuing an undergraduate or graduate degree in Business, Marketing, Communications or another related major
  • Demonstrated project management, teaming, organizational, analytical, and problem-solving skills and the willingness and ability to learn and work independently with minimal supervision
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Strong interpersonal, written, and verbal communication skills
  • Committed to integrity within a professional environment
  • Experience with Social Media and Website content creation considered an asset

Candidates must be returning to school in the fall or completing a coop as part of their degree to be considered.

What’s in it for you

  • Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
  • Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds – both professionally and culturally.
  • Bring out the best in yourself with continuous investment in your personal well-being and career development.
  • Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients, and society – building a better working world, together.

What you can expect

  • Depending on the team you are interviewing for, successful candidates can expect to complete behavioural and case interviews with members of the team.
  • Hybrid working environment.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the LGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Find out why time and again we’re recognized as one of Canada’s top employers. To learn more about career opportunities with us, visit us at ey.com/careers.

To have the best candidate experience, we encourage you to apply to no more than two positions within a six month period.

Please note: Due to high volumes of applicants and varying local deadlines. Only successful applicants moving forward to an interview will be contacted.
EY offers a chance to have a lasting impact on your career and the world by providing technology, high-performing teams, and a diverse and inclusive culture. As a Summer Intern, you can work on marketing and communication initiatives, such as creating a social media strategy and website refresh. EY values those with an agile mindset, curiosity, inclusivity, and commitment to integrity. Qualifications include pursuing a degree in business or related fields, project management skills, and communication abilities. EY offers development programs, working with diverse teams globally, promoting personal well-being and career growth, and creating a positive impact on society. The company encourages diversity and inclusion, with a commitment to combating systemic racism, supporting the LGBT+ community, and amplifying the voices of Indigenous people. Successful candidates can expect behavioural and case interviews, a hybrid working environment, and opportunities for growth and development. EY is recognized as one of Canada’s top employers, and candidates are encouraged to apply to no more than two positions within a six-month period. Successful applicants will be contacted for an interview.
Job Description

We are seeking a dedicated and detail-oriented Office Assistant to join our team. The Office Assistant will be responsible for performing various administrative tasks to support the overall operations of the office. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to work well in a fast-paced environment.

Responsibilities:
– Answer phone calls and direct them to the appropriate staff members
– Greet and assist visitors entering the office
– Sort and distribute incoming mail and packages
– Maintain office supplies inventory and place orders as needed
– Assist with organizing and scheduling meetings and appointments
– Perform data entry and maintain accurate records and files
– Assist with general office tasks and projects as needed

Qualifications:
– High school diploma or equivalent
– Prior office experience preferred
– Proficient in Microsoft Office applications
– Strong communication and interpersonal skills
– Ability to multitask and prioritize tasks effectively
– Detail-oriented and organized

If you are looking to join a dynamic team in a fast-paced environment and have a passion for administrative work, we encourage you to apply for the Office Assistant position. Join us and be part of a collaborative team that values hard work and dedication.

Expected salary:

Job date: Sun, 10 Mar 2024 00:28:15 GMT

No Greater Time – Coaching Professionals – Take Control of Your Work-Life Balance – Vancouver, BC

Company: No Greater Time

Location: Vancouver, BC

Job description: weekly training calls, most via Zoom Implement Marketing programs and strategies to generate leads. We use the most current…
Weekly training calls are conducted mostly through Zoom. The focus is on implementing marketing programs and strategies to generate leads, utilizing the most current methods available.
Business Development Manager

Are you a self-starter, go-getter, and a deal manager looking to move your sales career forward? How about in an industry that is moving the things that move the world forward? The trucking sector of transportation is experiencing a tremendous amount of growth, and we are taking full advantage of it. That means, new technology, new forward-thinking ways to look at business and a strong business model. In this vital Business Development Manager role, you will be the linchpin of the team, tasked with executing, delivering, and expanding Trucking’s presence in the world.

Responsibilities:
• Prospect, develop, and close new customers for Trucking, utilizing various in-person and digital selling methods
• Execute sales efforts by aggressively prospecting new business; making calls and visits to customers in your territory
• Develop and update sales plans; including monthly digital and in-person visits and sales calls
• Grow and maintain existing customer business, focusing on profitability, drivers for change, action of competitors, company strategic direction and vision
• Identify customer needs and follow-up to ensure our services meet those needs
• Read, write, and speak the English language in order to effectively communicate with employees and customers
• Meet or exceed sales plan; deliver a flawless conversion and implementation process for the customer
• Properly report and document policies and procedures using Salesforce
• Network with vendors and customers to help drive business

Qualifications:
• 5+ years solid field sales experience
• Insurance sales experience is a plus
• Relationship management, communications, and analytical skills
• Understand the goal of providing excellence in customer service
• Knowledge of personal computer software applications including MS Word and Excel, Outlook, and Salesforce
• Excellent organizational and time management skills

Expected salary:

Job date: Wed, 07 Feb 2024 23:06:11 GMT

Ecommerce Customer Care SpecialistShiseido3.9Markham, ON•Temporarily Remote Genuine passion for beauty and digital marketing. The Ecommerce Customer Care Specialist is responsible for 2nd level customer resolution support, coaching the… 22 days ago·More…View all Shiseido jobs – Markham jobsSalary Search: Ecommerce Customer Care Specialist salaries in Markham, ONSee popular questions & answers about Shiseido

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 140 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job purpose

The Ecommerce Customer Care Specialist is responsible for 2nd level customer resolution support, coaching the customer care team, performance reporting, answering questions on the website, script writing, working with technical teams to resolve issues, lead customer care enhancements, and other special projects with the Digital Shared Services team. The role will require daily interaction across multiple functional teams including Marketing, Education, IT and Finance. This position demands efficient time management skills, communication skills, as well as an understanding of warehouse/fulfillment operations. This is a full-time contract position, ending December 31, 2021.

Duties and responsibilities

Key Tasks:

  • Works with Customer Care team to ensure they are consistently delivering best in class customer service
  • Resolves level 2 customer escalations promptly and accurately
  • Develops and maintains customer care scripts, Shiseido policies and procedures
  • Works closely with IT and Warehouse personnel to ensure eCommerce orders are fulfilled
  • Coordinates seasonal training for Customer Care agents and informs them of new promotions, launches, and website issues or enhancements
  • Works with software applications such as Salesforce Service Cloud, Sterling, Application console, Relate and Touchpoint (prior knowledge of these tools is not required)
  • Leads new Customer Care enhancements and troubleshoots technical issues with IT team
  • Support Virtual Consultations through Salesforce Service Cloud / SightCall scheduling, troubleshooting and discount code maintenance
  • Provides testing support for website initiatives and uses JIRA to log issues
  • Manages reviews and responds to questions asked on Ecommerce websites and Facebook warehouse sale page
  • Works closely with Canada Post and finance to investigate lost orders and fraud
  • Creates a monthly report that includes feedback about customer complaint trends and recommends corrective actions or programs to better service our customers
  • During peak periods, the Specialist will be expected to assist with high volumes on phones, live chat and email
  • Create monthly Voice of Consumer reports outlining customer care center volume, issue types, identifying key issues and action items
  • Works on other special projects with the Digital Shared Services team as needed

Upholding the Shiseido Corporate and Brand Values

  • Representing the brand image and upholding the brand values and standards in corporate and public settings
  • Communicating the Shiseido story and corporate culture
  • Positive and cooperative attitude to be proactive, reactive and creative problem-solving abilities to evolve with market conditions

Qualifications

  • At least 5 years of experience in customer service
  • Flexibility with respect to working hours – Including occasional evenings and/or weekends during peak holiday/promotional periods
  • Strong conflict resolution skills to resolve customer issues
  • Strong interpersonal, leadership and communication skills
  • Ability to work in a fast-paced environment with a sense of urgency and strong prioritization skills
  • Proficiency with software applications, including Microsoft Word, Excel and Powerpoint
  • Strong written & verbal communication skills
  • Ability to multi-task, set priorities and manage time effectively
  • Genuine passion for beauty and digital marketing
  • College diploma or equivalent required

Direct reports

  • None

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Contract length: 3 months

Job Type: Contract

Schedule:

  • Monday to Friday

Experience:

  • customer service: 5 years (preferred)

Work remotely:

  • Temporarily due to COVID-19

Ecommerce Customer Care Specialist


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