Tag: Commercial

Maple Leaf Sports & Entertainment (MLSE) one of the world’s premier sports and entertainment companies, owns the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA D-League), TFC II (USL) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Its charitable arm, MLSE Foundation, focuses on funding initiatives to support youth through sport and recreational programs. In 2017 MLSE Foundation, with support of community and corporate partners, built MLSE LaunchPad, a 42,000-sq. ft. space dedicated to programming that support its four Pillars: Healthy Body, Healthy Mind, Ready For School and Ready For Work.

MLSE also owns and operates Scotiabank Arena, Canada’s premier sports & entertainment venue hosting more than 200 events each year, as well as two digital channels (Leafs Nation Network and NBA TV Canada), and has a partnership with Live Nation (the biggest concert promoter in the world). MLSE has also invested in and operates five of Toronto’s sports facilities – Coca-Cola Coliseum, BMO Field, BMO Training Grounds at Downsview Park, home of Toronto FC’s Academy and the First Team’s practice facility, the Toronto Raptors’ training facility and the Ford Performance Centre for Hockey Excellence, the practice facility for the Maple Leafs and Marlies.

MLSE’s common purpose is to unite and empower employees to deliver extraordinary moments to our fans and each other.

Who We Are

We celebrate the diversity, individuality, and personality of our peers, striving to be the best in class, in every class. We believe in Respect, Resilience, Commitment, and Ambition. We work for, with, and around the people that inspire us to try, persist, and achieve more.

Our work goes beyond games, seasons, trophies, and tours. Our success is measured by more than a scoreboard. Our team is stronger when we stand united. We create, we celebrate, we build, and we become better!

What we choose to do next, means everything! It defines greatness, builds character, makes history, and brings the world to its feet.

About the Team

MLSE Digital Labs is the technology and innovation arm of MLSE. Digital Labs strives to push the boundaries of sports and entertainment by creating extraordinary moments, amplifying our competitive advantage through technology, and encouraging a culture of integrity, inclusion, and innovation.

Job Description

The Sales Coordinator role is responsible for managing the end-to-end sales cycle for MLSE Digital Labs’ commercial prospects and clients. This includes supporting on pitch conversations, developing relationships with key accounts, leading the development of pitch materials, managing the administrative side of the sales process, and working with different parts of the business to ensuring client proposals are impactful.

We are seeking a high performing and motivated Sales Coordinator to ensure our sales operations are running smoothly and effectively and maximize team members’ focus on high impact activities.

This job is for you if you are passionate about technology and innovation and like to work in fast paced environments that produce new challenges daily.

Key responsibilities

Sales Operations

• Manage end-to-end sales process for prospects
• Work closely with the Account Management, Product Management, Engineering, Product Design, and other support functions such as Legal, Finance, and Marketing
• Gather requirements as needed to ensure implementation teams are set up for success when onboarding a new client
• Create a best-in-class customer experience by answering questions and collaborating with internal functions to ensure all client needs are met during the sales cycle
• Work closely with the Account Management team to meet client needs and ensure clients are onboarded effectively
• Escalate any concerns discovered during sales process to ensure resolution
• Manage, track, and report sales activities and results using Salesforce
• Create standardized proposal templates that can be easily tailored to each new sales conversation
• Create pitch decks collaboratively with the rest of the Business Development team, often working with internal and external designers to bring pitch materials to life
• Create legal documentation for clients including statements of work, master services agreements, service level agreements, and end user licensing agreements
• Develop viable commercial models including pricing and delivery frameworks

Product/Technical

• Become intimately familiar with MLSE Digital Labs’ products and services
• Deliver impactful product demos, provide insightful technical answers, and recommend innovative ways to get the most out of the product/service
• Be the voice and champion of the client to the product team and other cross-functional teams

Communication

• Create executive level summaries for all sales activities on a regular basis
• Communicate proposals clearly and effectively to clients and prospects
• Articulate thinking and analysis to management when crafting a proposal for a client

Qualifications

• 1-2 years of experience as an Account Manager, Account Executive, Customer Success Manager, or Sales Coordinator, preferably at a technology company focused on B2B SaaS
• Experience in project implementation and/or product management
• Strong track record of managing executive relationships and collaborating with cross functional partners
• Outstanding communicator, both written and verbal
• Curious and always willing to learn or take on a new challenge
• Client-oriented problem solving and analytical approach
• Commercial acumen and understanding of SaaS commercial models
• Collaborative and highly engaged approach
• Solid understanding of MS Office Suite (Word, Excel, and PowerPoint)
• Knowledge of Salesforce.com a plus
• Knowledge of the sports and entertainment industry is a bonus

Additional Information

Apply by August 17, 2021

What does MLSE offer you?

An opportunity to build your strategic and creative confidence, helping to grow and shape an intrapreneurial business with an award-winning studio. Be part of a high performing, energetic environment.

What’s Next

If the above inspires you and you have what it takes, please submit a resume and cover letter – in your cover letter, please share one example of a creative campaign that you wrote the brief for, managed its development and execution, and reported on results.

Additional information

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Expected salary:

Location: Toronto, ON

Job date: Thu, 12 Aug 2021 22:40:59 GMT

Apply for the job now!