WFM Contact Center Management Consulting Manager – Toronto, ON – Vancouver, BC


Company: Accenture

Location: Toronto, ON – Vancouver, BC

Job description: Job Description Cloud Contact Center WFM Management Consulting Manager We are seeking a Cloud Contact Center WFM… etc. Preferred Qualifications Project Management, Experience working with global teams Experience in analyzing historical call…

Expected salary:

Job date: Sat, 04 Sep 2021 22:08:34 GMT

Apply for the job now!

Digital Marketing Client Success ManagerPatient NewsToronto, ON+2 locations$50,000 – $70,000 a year Main contact for your assigned clients for digital marketing program management. 2 years+ experience with a digital agency, managing client success with an… 11 days ago·More…View all Patient News jobs – Toronto jobsSalary Search: Digital Marketing Client Success Manager salaries in Toronto, ON

For over 28 years, Patient NEWS has helped dentists and dental groups stand out in their communities and grow their revenues by providing a full suite of marketing solutions, business intelligence tools, leading dental software technology, and business support. If you are looking for a fast-paced and fun place to work, with a positive and supportive culture, that values hard work AND play, this position could be for you.

We are excited to welcome an experienced Digital Client Success Manager with marketing agency experience to join our growing team. You are a self-starter who takes pride in going above and beyond to ensure client satisfaction. You are detail-oriented, analytical and tech-savvy and can confidently analyze and communicate digital marketing campaign results. You are analytical by nature and will monitor the health of your client’s digital campaigns to ensure they are on track to meet their goals. You are a strong communicator and collaborator and take pride in and ownership of your client’s success. You are confident in identifying and realizing upselling/cross-selling opportunities, in collaboration with our sales team.

What you will be doing:

  • Quickly learn and understand Patient News’ unique value proposition, products, and services.
  • Main contact for your assigned clients for digital marketing program management.
  • Regular client reviews for performance updates providing support and recommendations.
  • Facilitate client changes to Website, SEO & PPC campaigns
  • Monitor the health of digital media campaigns and collaborate with Digital Specialist for optimization.
  • Exceed expectations on client communication and response time.
  • Analyze and report on digital campaign(s) success.
  • Maintain accurate, complete, and timely records within the CRM.
  • Eager to learn, and with our support, you will stay current with the latest digital technology and marketing trends.

The Ideal Candidate:

  • 2 years+ experience with a digital agency, managing client success with an understanding of digital marketing, Website Development, SEO & PPC.
  • Experience overseeing and discussing Google AdWords campaigns, Google Analytics results, Social Media Ads, SEO programs, and web development projects.
  • You have amazing communication skills – you are articulate and get to the point quickly and clearly.
  • Good organizational skills including time management, prioritizing, meeting deadlines, detail-oriented.
  • You are a great listener. You know how to control a conversation to receive and share information expertly.
  • Tech-savvy
  • Ability to collaborate effectively with team members and cross-functionally.
  • Quick thinker and problem solver – you learn fast and can think quickly on your feet.
  • Strong analytical skills
  • You embrace, adapt, and contribute positively to an ever-changing environment.
  • Excellent knowledge of MS Office/Google Suite.
  • Google Analytics Certified a benefit.
  • Post-secondary education in business or marketing an asset.

Position compensation range is $50,000 to $70,000 – a combination of salary, commissions, quarterly/annual bonus opportunities.

After COVID restrictions, you will be required to attend meetings and events at our Haliburton head office and some business travel may be required.

Patient News has been the recipient of many awards including Top 100 Employer – as compared to more than 70,000 companies across the country – for four consecutive years. We have received multiple awards for graphic design, direct marketing, and our environmental efforts. Our clients give us a Net Promoter Score (NPS) of 86, putting us at the same extraordinary level of service as Zappos and Amazon. We’re in good company!

Expected start date: September 2021

Job Types: Full-time, Permanent

Salary: $50,000.00-$70,000.00 per year

Application question(s):

  • Are you within a reasonable distance from Haliburton, Ontario Head Office and willing to attend on-site meetings, training and company events (after COVID restrictions lift)?
  • Would you be willing to relocate to a commutable distance from Haliburton, Ontario Head Office?

Experience:

  • Digital Marketing: 2 years (preferred)

Digital Marketing Client Success Manager


CLICK TO APPLY

E-Commerce CoordinatorAN & Associates4.7Mississauga, ON$38,000 – $50,000 a year Basic understanding of digital marketing principles. Serve as the primary point of contact on marketing-related inquiries from the vendors. 13 days ago·More…View all AN & Associates jobs – Mississauga jobsSalary Search: E-Commerce Coordinator salaries in Mississauga, ONSee popular questions & answers about AN & Associates

Job Description

AN & Associates is a multi-sector services company dealing in custom sourcing, product development, eCommerce, logistics, and social media marketing. We are one of the fastest-growing eCommerce companies in Canada, making this an amazing and exciting organization to be a part of with great potential for growth.
We are looking to hire positive and enthusiastic individuals to be a part of our Marketplace/eCommerce Marketing team to help continue growing our company. We have been recognized as one of the biggest advertisers in Canada on social media forums such as Facebook, Pinterest and Tiktok. We have multiple brands across different pages and are constantly adding to our existing portfolio. We are looking for a talented individual who understands e-commerce and management to create and maintain a strong marketplace presence for our company.

Key Responsibilities:

  • Responsible for accurate product uploads and data entry on a daily basis.
  • Managing different Vendor/Marketplace Accounts (Shopify, eBay, Amazon, Walmart)
  • Assist in order fulfillment and customer service across multiple platforms.
  • Being able to analyze and feature products on different marketplaces.
  • Working alongside the Operations department to make sure orders are prepared and shipped in a timely manner.
  • Occasionally helping to pack and organize warehouse shipments and packages.
  • Maintain a consistent product catalog on Shopify.
  • Serve as the primary point of contact on marketing-related inquiries from the vendors.
  • Understanding the target market for the given product and targeting wisely.
  • Create sales status reports, and maintain online sales plans and targets.
  • Analyze e-commerce best practices to arrive at recommendations on how to improve sales

Qualifications:

  • Strong follow-up and detail-oriented individual with a high degree of accuracy.
  • Amazon, Shopify, or other E-commerce sales and customer service experience is an added asset.
  • Proficiency in Microsoft Excel.
  • Basic photoshop skills are considered an asset.
  • Basic understanding of digital marketing principles.
  • Ability to build mutually-beneficial business relationships and work with clients
  • Desire to work and thrive in a fast-paced and dynamic environment.
  • Educational qualifications: Diploma or undergraduate degree.
  • New graduates are encouraged to apply!

Job Types: Full-time, Permanent

Salary: $38,000.00-$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift

Work remotely:

  • No

E-Commerce Coordinator


CLICK TO APPLY