NTT Data – Microsoft Azure Integration and Jitterbit EDI Lead (Remote) – Toronto, ON

Company: NTT Data

Location: Toronto, ON

Expected salary:

Job date: Wed, 26 Mar 2025 23:36:00 GMT

Job description: Req ID: 319157NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Microsoft Azure Integration and Jitterbit EDI Lead (Remote) to join our team in Canada (CA).Summary of the RoleWe are seeking a highly skilled and motivated Microsoft Azure Integration and Jitterbit EDI Lead to join our team for an exciting Salesforce and Microsoft Dynamics 365 FO engagement. The successful candidate will lead a team responsible for ensuring the seamless integration of applications, services, data, and B2B transactions. This role involves designing, developing, testing, and monitoring robust and scalable integration solutions, troubleshooting issues, and collaborating with development and operations teams to deliver high-quality solutions. This role requires a solid understanding of Azure Integration Services and Jitterbit EDI.Duties and Responsibilities

  • Design and implement integration solutions using Azure services such as Azure Logic Apps, Azure Functions, Azure Event Grid, Azure Data Factory, and Azure API Management.
  • Ensure that integrations adhere to security best practices and compliance requirements.
  • Document integration architectures and processes for future reference and maintenance.
  • Troubleshoot and resolve integration issues, collaborating with development and operations teams to identify root causes and implement solutions.
  • Monitor integration performance and identify areas for optimization to ensure high availability and performance.
  • Proactively identify and address potential integration bottlenecks or issues.
  • Collaborate with the client to understand their integration requirements and design solutions that meet their needs.
  • Communicate integration status and progress to stakeholders.
  • Participate in code reviews and knowledge sharing within the team.
  • Develop and execute integration test plans to ensure the reliability and performance of integration solutions.
  • Participate in the testing and validation of integration solutions.
  • Stay current with the latest Azure services and integration technologies.
  • Propose and implement improvements to integration processes and solutions.
  • Build, manage and monitor B2B transactions, seamlessly integrating with back-end applications like ERP and ecommerce.
  • Deploy and test B2B/EDI transaction workflows across trading partners.
  • Leverage Generative AI to accelerate development, management, and maintenance of B2B transactions.
  • Manage other offshore Azure Integration and Jitterbit EDI resources.

Required Qualifications

  • Bachelor degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in software development, cloud engineering, or integration roles.
  • Strong knowledge of automated integration tools and frameworks.
  • Proficient in creating, maintaining, and executing automated integrations.
  • Solid understanding of Azure Integration Services and Jitterbit EDI.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.

Additional Qualifications

  • Microsoft Certified: Azure Solutions Architect Expert, or equivalent certifications are a plus.
  • Experience integrating with Salesforce and/or Dynamics 365 FO.
  • Experience with Azure DevOps or similar tools.
  • Familiarity with performance testing and security testing.
  • Knowledge of Agile and Scrum methodologies.
  • Ability to adapt to changing project requirements and priorities.

About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .INDHCLSMC

NTT Data – Microsoft Azure Integration and Jitterbit EDI Lead (Remote) – Toronto, ON

Company: NTT Data

Location: Toronto, ON

Expected salary:

Job date: Wed, 26 Mar 2025 23:48:53 GMT

Job description: Req ID: 319157NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Microsoft Azure Integration and Jitterbit EDI Lead (Remote) to join our team in Canada (CA).Summary of the RoleWe are seeking a highly skilled and motivated Microsoft Azure Integration and Jitterbit EDI Lead to join our team for an exciting Salesforce and Microsoft Dynamics 365 FO engagement. The successful candidate will lead a team responsible for ensuring the seamless integration of applications, services, data, and B2B transactions. This role involves designing, developing, testing, and monitoring robust and scalable integration solutions, troubleshooting issues, and collaborating with development and operations teams to deliver high-quality solutions. This role requires a solid understanding of Azure Integration Services and Jitterbit EDI.Duties and Responsibilities

  • Design and implement integration solutions using Azure services such as Azure Logic Apps, Azure Functions, Azure Event Grid, Azure Data Factory, and Azure API Management.
  • Ensure that integrations adhere to security best practices and compliance requirements.
  • Document integration architectures and processes for future reference and maintenance.
  • Troubleshoot and resolve integration issues, collaborating with development and operations teams to identify root causes and implement solutions.
  • Monitor integration performance and identify areas for optimization to ensure high availability and performance.
  • Proactively identify and address potential integration bottlenecks or issues.
  • Collaborate with the client to understand their integration requirements and design solutions that meet their needs.
  • Communicate integration status and progress to stakeholders.
  • Participate in code reviews and knowledge sharing within the team.
  • Develop and execute integration test plans to ensure the reliability and performance of integration solutions.
  • Participate in the testing and validation of integration solutions.
  • Stay current with the latest Azure services and integration technologies.
  • Propose and implement improvements to integration processes and solutions.
  • Build, manage and monitor B2B transactions, seamlessly integrating with back-end applications like ERP and ecommerce.
  • Deploy and test B2B/EDI transaction workflows across trading partners.
  • Leverage Generative AI to accelerate development, management, and maintenance of B2B transactions.
  • Manage other offshore Azure Integration and Jitterbit EDI resources.

Required Qualifications

  • Bachelor degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in software development, cloud engineering, or integration roles.
  • Strong knowledge of automated integration tools and frameworks.
  • Proficient in creating, maintaining, and executing automated integrations.
  • Solid understanding of Azure Integration Services and Jitterbit EDI.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.

Additional Qualifications

  • Microsoft Certified: Azure Solutions Architect Expert, or equivalent certifications are a plus.
  • Experience integrating with Salesforce and/or Dynamics 365 FO.
  • Experience with Azure DevOps or similar tools.
  • Familiarity with performance testing and security testing.
  • Knowledge of Agile and Scrum methodologies.
  • Ability to adapt to changing project requirements and priorities.

About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atNTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you’d like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .INDHCLSMC

EDI Committee (Co-op Student) – Government of Nova Scotia – Halifax, NS

Company: Government of Nova Scotia

Location: Halifax, NS

Expected salary: $15.73 – 29.69 per hour

Job date: Fri, 31 Jan 2025 03:24:45 GMT

Job description: of our team. About Our Opportunity Working under direction of the Manager, Special Projects, you will work closely…, you will work closely with the EDI Committee and sub-committees. Your primary accountabilities will include: Supporting project

This opportunity involves working closely with the Manager of Special Projects and the EDI Committee and sub-committees. The primary responsibilities include supporting project management efforts.

EDI Committee (Co-op Student) – Government of Nova Scotia – Halifax, NS

Company: Government of Nova Scotia

Location: Halifax, NS

Expected salary: $15.73 – 29.69 per hour

Job date: Wed, 29 Jan 2025 23:45:35 GMT

Job description: of our team. About Our Opportunity Working under direction of the Manager, Special Projects, you will work closely…, you will work closely with the EDI Committee and sub-committees. Your primary accountabilities will include: Supporting project

This opportunity involves working closely with the Manager of Special Projects to support the EDI Committee and sub-committees. Responsibilities include supporting project initiatives.

University of Toronto – EDI Communications and Events Officer – Toronto, ON

Company: University of Toronto

Location: Toronto, ON

Job description: Date Posted: 08/19/2024
Req ID: 39364
Faculty/Division: Temerty Faculty of Medicine
Department: Office of Inclusion and Diversity
Campus: St. George (Downtown Toronto)Description:About us:Home to over 40 departments and institutes, the University of Toronto’s Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Inclusion and Diversity (OID) is part of the Inclusion and Diversity Portfolio in the Office of the Dean at the Temerty Faculty of Medicine, which also includes the Office of Access and Outreach (OAO) and the Office of Indigenous Health (OIH). The mandate of the OID is to support the Faculty’s commitment to lead in the area of equity, inclusion and diversity, and to create and promote innovative and accountable diversity and equity related programming in collaboration with other members of the Temerty Faculty of Medicine community as well as external partners, which include the Toronto Academic Health Sciences Network (TAHSN) and community organizations.As EDI Communications and Events Officer, you will work directly with the Inclusion and Diversity Portfolio offices, our Faculty’s central communications office (MedComms) and department communications officers to advance EDI- related messages, stories, and other forms of communications in the form of website development, marketing and promotions, social media activity, and other domains as required. Additionally, you will play a pivotal role in the strategic conception, implementation and evaluation of select Faculty-wide events to raise awareness about important and timely EDI issues as per the Faculty’s strategic directions.Core collaborators for events may include University of Toronto equity offices, other health sciences faculties, and members of the Toronto Academic Health Sciences Network (TAHSN). You will also be a key point of contact and support for learners to engage with the Faculty on EDI related initiatives and programs, thus filling a supportive advisory and advocacy role.Your responsibilities will include:

  • Developing content for marketing and promotional materials and implementinga digital media plan that supports strategy
  • Liaising with EDI leads, MedComms and departments to pitch stories and to promote equity/diversity initiatives
  • Organizing select equity-related events in collaboration with departments and unitsacross the Faculty
  • Conducting interviews with leaders, faculty, staff and students for University and external publication
  • Writing and editing news and feature stories to advance communications objectives
  • Working with the Inclusion and Diversity Portfolio leadership and MedComms on design and production of reports, resources and websites
  • Providing support and guidance to learner-led communications and events initiatives

Essential Qualifications:

  • Bachelor’s Degree or acceptable combination of equivalent experience
  • Minimum four years of relevant communications experience developing strategies, plans and resources to support complex issues related to equity, diversity andinclusion
  • Proven experience writing concisely and to deadline; conducting interviews, writing news and feature stories and supporting the production of reports, resources and websites
  • Demonstrated success conceptualizing and planning equity-related events and programming, with knowledge of trauma-informed and inclusive approaches to event delivery
  • Knowledge and experience managing social media channels and/or developing social media content
  • Demonstrated experience tracking and reporting on meaningful metrics
  • Experience making recommendations for improvements based on insights, best practices and objectives
  • Experience acting as a subject matter expert on content creation, visual layout, accessible design and brand identity and messaging
  • Advanced proficiency with MS Office Suite, social media, content management systems and graphic design software (Adobe, Canva)
  • Superb communications skills, including the ability to concisely summarize information in presentations and write for various formats and channels
  • Ability to identify good story opportunities; excellent research, interviewing, writing, editing, and print design/layout skills are essential
  • Must be creative, resourcefuland solutions-oriented
  • A self-starter possessing the ability to work independently in a high-profile, time-sensitive environment and deal with competing priorities
  • Must be an enthusiastic and energetic team player who works collaboratively and diplomatically in a complex multi-stakeholder environment
  • Willingness to develop and share technological expertise
  • Effective problem solving, tact, discretion and good judgement in dealing with confidential and sensitive situations

Assets (Nonessential):

  • Knowledge and understanding of the Temerty Faculty of Medicine and its hospital partners
  • Applicable experience in an academic or health care setting

To be successful in this role you will be:

  • Articulate
  • Communicator
  • Insightful
  • Perceptive
  • Resourceful

Closing Date: 09/09/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 11 — $75,223. with an annual step progression to a maximum of $96,196. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / ManagerialAll qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact .
The University of Toronto’s Temerty Faculty of Medicine is hiring an Equity, Diversity, and Inclusion (EDI) Communications and Events Officer. The role involves developing and implementing communication strategies to promote EDI initiatives within the faculty. Essential qualifications include a bachelor’s degree, experience in communications related to equity and diversity, and proficiency in social media management and content creation. The closing date for applications is 09/09/2024. The university encourages applications from diverse candidates and is committed to accessibility for individuals with disabilities.
Job Description

Seeking a dedicated and experienced Software Engineer to join our team. The successful candidate will be responsible for designing, developing, and implementing software solutions to meet the needs of our clients. Responsibilities will also include troubleshooting and debugging software applications, as well as providing technical support to end users.

Key Responsibilities:
– Designing, developing, and testing software applications
– Collaborating with team members to define project requirements
– Troubleshooting and debugging software issues
– Providing technical support to end users
– Participating in code reviews and providing recommendations for improvement

Qualifications:
– Bachelor’s degree in Computer Science or related field
– 3+ years of experience in software development
– Proficiency in programming languages such as Java, C++, or Python
– Strong problem-solving skills
– Excellent communication and teamwork abilities

If you are a motivated and passionate Software Engineer looking to join a dynamic team, we would love to hear from you. Apply now to start your career with us!

Expected salary: $75223 per year

Job date: Wed, 21 Aug 2024 04:16:09 GMT

University of Toronto – EDI Communications and Events Officer – Toronto, ON

Company: University of Toronto

Location: Toronto, ON

Job description: Date Posted: 08/19/2024
Req ID: 39364
Faculty/Division: Temerty Faculty of Medicine
Department: Office of Inclusion and Diversity
Campus: St. George (Downtown Toronto)Description:About us:Home to over 40 departments and institutes, the University of Toronto’s Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Inclusion and Diversity (OID) is part of the Inclusion and Diversity Portfolio in the Office of the Dean at the Temerty Faculty of Medicine, which also includes the Office of Access and Outreach (OAO) and the Office of Indigenous Health (OIH). The mandate of the OID is to support the Faculty’s commitment to lead in the area of equity, inclusion and diversity, and to create and promote innovative and accountable diversity and equity related programming in collaboration with other members of the Temerty Faculty of Medicine community as well as external partners, which include the Toronto Academic Health Sciences Network (TAHSN) and community organizations.As EDI Communications and Events Officer, you will work directly with the Inclusion and Diversity Portfolio offices, our Faculty’s central communications office (MedComms) and department communications officers to advance EDI- related messages, stories, and other forms of communications in the form of website development, marketing and promotions, social media activity, and other domains as required. Additionally, you will play a pivotal role in the strategic conception, implementation and evaluation of select Faculty-wide events to raise awareness about important and timely EDI issues as per the Faculty’s strategic directions.Core collaborators for events may include University of Toronto equity offices, other health sciences faculties, and members of the Toronto Academic Health Sciences Network (TAHSN). You will also be a key point of contact and support for learners to engage with the Faculty on EDI related initiatives and programs, thus filling a supportive advisory and advocacy role.Your responsibilities will include:

  • Developing content for marketing and promotional materials and implementinga digital media plan that supports strategy
  • Liaising with EDI leads, MedComms and departments to pitch stories and to promote equity/diversity initiatives
  • Organizing select equity-related events in collaboration with departments and unitsacross the Faculty
  • Conducting interviews with leaders, faculty, staff and students for University and external publication
  • Writing and editing news and feature stories to advance communications objectives
  • Working with the Inclusion and Diversity Portfolio leadership and MedComms on design and production of reports, resources and websites
  • Providing support and guidance to learner-led communications and events initiatives

Essential Qualifications:

  • Bachelor’s Degree or acceptable combination of equivalent experience
  • Minimum four years of relevant communications experience developing strategies, plans and resources to support complex issues related to equity, diversity andinclusion
  • Proven experience writing concisely and to deadline; conducting interviews, writing news and feature stories and supporting the production of reports, resources and websites
  • Demonstrated success conceptualizing and planning equity-related events and programming, with knowledge of trauma-informed and inclusive approaches to event delivery
  • Knowledge and experience managing social media channels and/or developing social media content
  • Demonstrated experience tracking and reporting on meaningful metrics
  • Experience making recommendations for improvements based on insights, best practices and objectives
  • Experience acting as a subject matter expert on content creation, visual layout, accessible design and brand identity and messaging
  • Advanced proficiency with MS Office Suite, social media, content management systems and graphic design software (Adobe, Canva)
  • Superb communications skills, including the ability to concisely summarize information in presentations and write for various formats and channels
  • Ability to identify good story opportunities; excellent research, interviewing, writing, editing, and print design/layout skills are essential
  • Must be creative, resourcefuland solutions-oriented
  • A self-starter possessing the ability to work independently in a high-profile, time-sensitive environment and deal with competing priorities
  • Must be an enthusiastic and energetic team player who works collaboratively and diplomatically in a complex multi-stakeholder environment
  • Willingness to develop and share technological expertise
  • Effective problem solving, tact, discretion and good judgement in dealing with confidential and sensitive situations

Assets (Nonessential):

  • Knowledge and understanding of the Temerty Faculty of Medicine and its hospital partners
  • Applicable experience in an academic or health care setting

To be successful in this role you will be:

  • Articulate
  • Communicator
  • Insightful
  • Perceptive
  • Resourceful

Closing Date: 09/09/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 11 — $75,223. with an annual step progression to a maximum of $96,196. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
The University of Toronto’s Temerty Faculty of Medicine is looking for an Equity, Diversity, and Inclusion Communications and Events Officer to work with various departments and units in advancing EDI-related messages through different communication platforms. The role involves developing content, organizing events, conducting interviews, and collaborating with internal and external stakeholders. The ideal candidate should have a Bachelor’s degree, at least four years of relevant communications experience, and be skilled in social media management, event planning, and content creation. The closing date for applications is September 9, 2024.
Job Description

Title: Customer Service Representative

Location: Toronto, ON

We are currently seeking a Customer Service Representative to join our team in Toronto. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong work ethic and attention to detail.

Responsibilities:
– Handle incoming customer inquiries via phone, email, and chat
– Provide assistance and support to customers in a timely and professional manner
– Process orders, returns, and exchanges
– Resolve customer complaints and issues effectively
– Maintain accurate records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent
– 1-2 years of customer service experience
– Strong communication skills, both verbal and written
– Ability to multitask and prioritize in a fast-paced environment
– Proficiency in Microsoft Office and CRM software

If you are a motivated and customer-focused individual looking to join a dynamic team, we would love to hear from you. Apply now!

Expected salary: $75223 per year

Job date: Tue, 20 Aug 2024 22:22:52 GMT

Coast Capital Savings – Equity, Diversity & Inclusion (EDI) Coordinator – Surrey, BC – Vancouver, BC

Company: Coast Capital Savings

Location: Surrey, BC – Vancouver, BC

Job description: plan, working closely with the Sr. Manager, EDI and Accessibility Lead. Project Coordination: Coordinates EDI projects…, written materials and reporting. Working closely with the Senior Manager, EDI & Accessibility Lead, this role provides advice…
This content plan involves coordinating EDI projects, written materials, and reporting with the Sr. Manager, EDI and Accessibility Lead. The role also includes providing advice and support in project coordination.
Job Description

Job Title: Administrative Assistant

Location: Richmond Hill, Ontario

Salary: $20 – $25 per hour

Our company is seeking an experienced Administrative Assistant to join our team in Richmond Hill, Ontario. The successful candidate will be responsible for providing administrative support to the office staff and helping to ensure smooth day-to-day operations.

Responsibilities:
– Answering and directing phone calls
– Greeting clients and visitors
– Managing calendars and scheduling appointments
– Filing, copying, and scanning documents
– Handling incoming and outgoing mail
– Ordering office supplies and maintaining inventory
– Assisting with event planning and coordination
– Other general administrative duties as needed

Qualifications:
– High school diploma or equivalent
– Proven experience as an Administrative Assistant or similar role
– Strong organizational skills and attention to detail
– Excellent communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Ability to multitask and prioritize workload

If you meet the qualifications and are looking for a rewarding opportunity, please apply now. We look forward to reviewing your application.

Expected salary: $54000 – 64800 per year

Job date: Thu, 08 Aug 2024 00:51:45 GMT

Durham College – EDI Program Advisor – Oshawa, ON

Company: Durham College

Location: Oshawa, ON

Job description: , and preparing reports for the Ministry of Training Colleges and Universities. Develops marketing and promotional content…
The content discusses the preparation of reports for the Ministry of Training Colleges and Universities and the development of marketing and promotional content. This involves compiling data and information to create reports for the ministry and creating marketing materials to promote the organization.
Job Description:

– Provide high-quality customer service by answering incoming calls and responding to customer inquiries.
– Assist customers with product information, order status, and general questions.
– Process orders accurately and efficiently in the company’s order entry system.
– Resolve customer complaints and issues in a professional and timely manner.
– Collaborate with internal teams to ensure customer satisfaction and timely resolution of issues.
– Maintain customer records and update account information as needed.
– Stay up to date on company products and services to provide accurate information to customers.
– Meet or exceed customer service metrics, including call volume, response time, and customer satisfaction ratings.
– Other duties as assigned by management.

Expected salary: $77520 – 96900 per year

Job date: Thu, 04 Apr 2024 03:00:35 GMT