Telus – Manager of Consumer AI Enablement Team – Centre of Excellence – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $94000 – 142000 per year

Job date: Fri, 04 Apr 2025 03:58:14 GMT

Job description: DescriptionJoin our team!Shape the future of AI-driven solutions at TELUS while ensuring alignment with our financial and strategic objectives. Your role will be crucial in bridging technical innovation with business value, driving responsible AI adoption across the enterprise.The TELUS Consumer Solutions (TCS) Strategy & Planning team is growing, and we’re looking for a visionary leader to spearhead our AI initiatives!About the teamThe Strategy and Planning team is the strategy house for TELUS Consumer Solutions where you will work with team members across all levels of the organization to drive medium to long-term strategic initiatives. The team works closely with the TCS leadership team to drive various AI-enabled programs, financial modeling, and predictive analytics to shape the future direction of the business.As the connective tissue across multiple functional SVP groups, we enable strategic decision-making, manage executive-level program updates, and drive short to long-term strategic alignment.Here’s the impact you’ll make and what we’ll accomplish togetherReporting directly to the Director of Integrated Financial Planning, you will:

  • Lead a team focused on implementing sustainable AI services and tools
  • Lead AI initiatives within TCS, from implementation strategy to developing predictive models and AI-driven business solutions
  • Champion AI adoption and innovation while ensuring alignment with financial planning objectives
  • Accelerate data and AI strategy across Consumer Solutions to meet strategic and financial goals
  • Devise and implement plans for responsible AI adoption, fostering AI maturity with measurable improvements
  • Conduct annual strategy exercises and business planning with senior leaders
  • Develop compelling business cases and executive presentations
  • Coordinate strategic initiatives across teams and business units

QualificationsYou’re the missing piece of the puzzle:

  • Collaborative leadership style, creating an inclusive environment at all organizational levels
  • Ability to navigate ambiguity and structure effective solutions for cross-functional stakeholders
  • Passion for technology and AI, coupled with agile thinking
  • Commitment to team member coaching and mentorship
  • Strong problem-solving skills with a structured approach
  • Excellent organizational and prioritization abilities
  • Robust financial modeling and business planning capabilities
  • ‘Can-do’ attitude in fast-paced, ambiguous environments

Great-to-haves

  • Knowledge of the telecom industry
  • Experience leading large programs cross-functionally
  • Expertise in creating strategic frameworks and financial models
  • 3-5 years experience in AI strategy and/or solution delivery
  • Masters of Business Administration (MBA) degree
  • Professional certifications in AI/ML technologies

#LI-Remote #LI-HYBRIDSalary Range: $94,000-$142,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4M
Days volunteered in our communities.70%
Team members that work at home or are mobile.15.2
Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Manager of Community & Service Excellence Team (Consumer Security and Automation) – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $94000 – 142000 per year

Job date: Sat, 29 Mar 2025 00:43:33 GMT

Job description: Bachelor’s Degree in Management/Business/Marketing/Sales or related Technology fields Salary… remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture personally fulfilling…

Manager – Community & Service Excellence (Consumer Security and Automation) BC – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $94000 – 142000 per year

Job date: Fri, 28 Mar 2025 00:54:30 GMT

Job description: Bachelor’s Degree in Management/Business/Marketing/Sales or related Technology fields Salary… remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture personally fulfilling…

Manager, Digital Innovation and Customer Excellence (15-months Fixed Term) – Biogen – Toronto, ON

Company: Biogen

Location: Toronto, ON

Expected salary:

Job date: Wed, 19 Mar 2025 07:27:27 GMT

Job description: Job DescriptionJob Purpose:
The Digital Innovation Manager will join the Canadian Digital Innovation and Customer Engagement (DICE) team as a critical and integral business partner to Biogen’s Business team, supporting the creation and execution of the digital roadmap for Biogen’s TAs and products, supporting development, execution and optimization of omnichannel assets, journeys, and campaigns.
This position will be part of Biogen’s digital evolution and will contribute to establish Biogen as a differentiated leader in designing customer journeys, content, and experiences to achieve business goals in a customer centric, innovative and value-driven way. The Digital Innovation Manager will have the unique ability to support at both a strategic and tactical level, using data to design omnichannel communication campaigns as part of an integrated customer engagement model, overseeing the tactical operations to execute those campaigns, and suggesting optimization efforts to refine tactics and assets based on insights and analytics.
They will closely integrate with the local DICE team and collaborates with the local cross functional business partners to accelerate the adoption of omnichannel strategies, including the development of materials to support highly personalized customer experiences. Partners will include IT, Data & Analytics, Customer and Marketing Insights, Medical, Marketing & Sales, Value and Access, Legal and Compliance to integrate local frameworks, programs, campaigns, and capabilities to drive omnichannel acceleration and customer engagement planning at Biogen. They will act as an internal subject matter expert and work with external partners such as creative agencies, media agencies, and technology delivery partners.Responsibilities:

  • Closely collaborate with the local brand teams (incl. Marketing, Medical, Value and Access) to develop, help execute and optimize customer engagement plans with a focus on customer segmentation and personalization.
  • Creative/graphic design and copywriting experience to support the development of marketing/medical campaigns in an agile and well-integrated manner through means of creative concepts and copy drafts.
  • Establish the definition and creation of KPI ‘s with a focus on campaign performance, including reporting and insights gathering to inform and recommend best course of action to all relevant cross functional partners
  • Champion the concept of customer engagement plans, customer journeys, and moments of truth across business partners as part of an effort to drive personalization and customer-centricity.
  • Oversee and manage digital ecosystem including data connections and reporting tools to ensure adequate measuring framework to help drive business insights.
  • Research and analyze market trends and competitors and convert insights into reports to be shared with cross functional partners to establish actionable insights.
  • Perform company business in compliance with relevant regulations, company policies and procedures.
  • All other duties required.

QualificationsQualifications:
Education
o Bachelor’s degree in a relevant field is required.Experience, including # of years
o Experience (
5 years) in an agency or as a freelancer servicing clients in the life sciences/pharmaceutical spaceLanguage(s)
o Fluent in English, verbal and written with the ability to communicate effectively cross-functionally, spanning all levels of the organization; proficiency with French is an asset.Skills
o A good understanding of Life Sciences/pharmaceutical commercial model
o Understanding of Canada’s regulatory landscape, including product life-cycle, and material approval process for different stakeholders
o Ability to work across multiple digital platforms and early adoption of new systems/applications.
o Hands-on experience in creative/graphic design tools (e.g. Adobe Illustrator, InDesign, Photoshop, Canva, Sketch or others) that can scale across various media assets (emails, webpages, banners, etc.)
o Demonstrable experience in pharmaceutical/life sciences copy writing
o A good understanding of paid media strategies for the various stakeholder groups in a pharmaceutical/life sciences domain, including the ability to set up and manage on-going media campaigns
o Experience designing and implementing customer engagement strategies grounded in understanding of customer journeys
o Strong analytical skills with demonstrated ability to assess business results of marketing tactics, define appropriate metrics / KPIs, and maximize value of marketing investment
o Strong project leadership skills with a solution-oriented mindset, sense of urgency, and attention to detail
o Ability to prioritize and manage workload in a fast paced, rapidly changing environment
o Demonstrated relationship building and cross-functional teamwork skills to effectively direct and influence results across a diverse set of internal and external stakeholders
o Minimum Bachelor’s degree
o Strong written and verbal communication skills, including ability to deliver compelling presentations to executive audiencesAdditional requirements:
Ability to travel as required.Direct Reports: NoneAdditional InformationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. to learn more about our DE&I efforts.

The Digital Innovation Manager will play a key role in Biogen’s Canadian Digital Innovation and Customer Engagement team, supporting the creation and execution of the digital roadmap for Biogen’s products. Responsibilities include collaborating with brand teams, developing customer engagement plans, overseeing the digital ecosystem, and analyzing market trends. The ideal candidate will have a Bachelor’s degree, 5 years of experience in the life sciences/pharmaceutical industry, and proficiency in English (French is an asset). Skills required include understanding of the commercial model, regulatory landscape, digital platforms, creative tools, copywriting, and customer engagement strategies. The position offers opportunities for learning, growth, and making an impact in a diverse and inclusive workplace culture.

Product Owner, Commercial Excellence – McCain Foods – Toronto, ON

Company: McCain Foods

Location: Toronto, ON

Expected salary: $149000 per year

Job date: Thu, 19 Dec 2024 00:47:04 GMT

Job description: Position Title: Product Owner, Commercial ExcellencePosition Type: Regular – Full-Time ​Position Location: Toronto HQRequisition ID: 33743At McCain, our Digital Technology team is dedicated to leveraging technology and data to drive profitable growth, enhance customer experience, and further our purpose of ‘Celebrating real connections through delicious, planet-friendly food.’ We have embarked on an ambitious digital transformation journey that spans our entire business, from Agriculture to Manufacturing, all with a focus on deepening our customer obsession.As part of this transformation, we are making substantial investments in digital platforms, technology advancements, and fostering a data-driven culture. Our goal is to develop digital products that serve our customers, suppliers/growers, and McCain team members, enabling digital processes and data-driven automation. Through these investments, we aim to transform McCain into a company that empowers its teams with intuitive systems designed to enhance collaboration, productivity, and informed decision-making.Are you ready to be part of this exciting journey? Join us and help shape the future of McCain through innovative technology solutions.Leadership Principles.Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

  • We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
  • We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
  • We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
  • We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

JOB PURPOSE:Join the Digital Growth team at McCain to digitally transform McCain’s Commercial execution processes. We need a candidate to partner with our Global Commercial team to vision and deliver a renewed digitized sales playbook with the right mix of in-person and virtual sales execution.You will be customer obsessed and understand how digital and data can be leveraged to intelligently target, grow and retain customers. In line with our ambition to scale value from McCain’s strategic platforms you will extend the usage and adoption of our strategic platforms (Salesforce and SAP) and uncover new solutions to deliver value across all our sales channels.Experience leading digital transformation programs in an FMCG environment and knowledge of selling to retail and food service operators will be highly regarded.JOB RESPONSIBILITIES:CoreReporting to the Director, Digital Growth you will

  • Partner with global and regional commercial leaders of McCain to Co-create a 2–3-year vision & roadmap to digitally transform Sales processes across the McCain global organization.
  • Lead and direct Technology teams to support execution of the prioritized of initiatives
  • Establish KPIs and measures to track the progress and report the deliverables of technology initiatives.
  • Continually improve customer data quality & enrichment to enable prioritization of sales and service initiatives
  • Digitize to simplify commercial processes and embed data-led decision making and insights to enable continual improvement.
  • Continue the vision of making Salesforce the single source of truth for customer information and orchestrator of digital business processes for Sales teams
  • Look to replace any legacy solutions with global best practice and platforms.
  • Infuse knowledge of technology trends and competitor activity into decision making
  • Work closely with the Global Product Owner for Digital Marketing, Trade and Pricing and McCain’s Commercial leaders to maximize growth through connected marketing, trade and sales processes.

Technology Delivery

  • Develops, owns, and executes product roadmap.
  • Translates product roadmap features into well-defined product requirements
  • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Participates in the development process with the development team and external partners to deliver product changes.
  • Work closely with Data and Analytics teams to deliver Ai and data-led solutions.
  • Prioritizes and maintains the backlog for assigned products, balancing the requirements of stakeholders.
  • Partners with product stakeholders to define the user experience
  • Identifies change management impacts to end-user community and collaborates with respective stakeholders to manage/mitigate
  • Ensures data & Insights are available to create actionable outcomes to the ultimate customer.
  • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
  • Understands Product roadmap risks, issues, and blockers actively assists with issue resolution

Elevation

  • Inspire, educate, and support product stakeholders in the regional markets to embrace and lead initiatives that will elevate their team’s Sales performance and expand the technical capabilities of all product users.

Guardianship

  • Act as the “guardian of the global process & solutions” to ensure that McCain maintains global standardization unless deviation is required for specific market conditions, and this is agreed by the appropriate business sponsors
  • Act as the guardian of the user experience to facilitate product adoption, on-boarding and process efficiency

Engagement

  • Establish and execute a strong engagement plan with Global, Regional commercial and technical and product stakeholders

Capability

  • Coordinate with business stakeholders and vendors to ensure products are embedded with an appropriate network of support for user onboarding and capability.
  • Support the development of training programs & material, to sustain product capability.

Innovation

  • Proactively Explore industry trends and advancements in technology to identify new and leading solutions that will significantly impact the achievement of the business objectives and move McCain ahead of the competition.

Data-driven Organization

  • Identify opportunities within the business to improve or provide data & insights to enhance decisions or facilitate agility.

MEASURES OF SUCCESS:

  • Strong vision for sales execution
  • Widespread adoption of sales execution processes that deliver ROI on sales team and competitive advantage for McCain
  • The product owner has a deep knowledge of the product, the market, and customers.
  • Ability to easily context-switch for both strategic and tactical activities
  • Excellent engagement, prioritization and collaboration skills.
  • Ability to manage multiple stakeholders and communication platforms to ensure success of projects
  • Strong Influencing & Presentation Skills:
  • Stakeholder Engagement & Management: Ability to work with all levels within the organization including SLT

KEY QUALIFICATION & EXPERIENCES:

  • Bachelor’s degree in Business/Marketing/Engineering/Science/Technology
  • Minimum of 5 years of demonstrated work experience in Sales leadership or enablement (i.e. Trade Management, Pricing, sales planning & selling execution)
  • Knowledge of SAP / Salesforce solutions
  • Experience in leading projects preferably in a global environment.
  • Experience working within an agile project delivery framework
  • Proven ability to work collaboratively across levels and functions internally and with third parties.
  • Alignment with McCain core values
  • Drives Results, Collaboration, Customer focus

OTHER INFORMATION

  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • Travel: required
  • Job is primarily performed in a standard office environment but working from home an option upon agreement with Manager & McCain Policies

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Compensation Package: 111,700 – 149,000 CAD annually + bonus eligibilityThe above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with theJob Family: Information Technology
Division: Global Digital Technology
Department: ​Digital Growth ​
Location(s): CA – Canada : Ontario : Toronto || CA – Canada : New Brunswick : Florenceville-BristolCompany: McCain Foods (Canada)

The position of Product Owner, Commercial Excellence at McCain focuses on leading the digital transformation of McCain’s commercial execution processes. The role involves partnering with global commercial leaders to create a vision and roadmap for digitizing sales processes. Responsibilities include developing and executing product roadmaps, working with technology teams, and ensuring data-driven decision-making. Success in this role is measured by the adoption of digital processes, deep knowledge of products and customers, and strong engagement and collaboration skills. The ideal candidate will have experience in sales leadership, knowledge of SAP and Salesforce solutions, and a proven ability to work collaboratively. The compensation package ranges from $111,700 to $149,000 CAD annually, with benefits including health coverage, retirement savings, and wellbeing programs. McCain Foods is committed to diversity, equity, and inclusion and provides accommodations throughout the recruitment process.

Product Owner, Commercial Excellence – McCain Foods – Toronto, ON

Company: McCain Foods

Location: Toronto, ON

Expected salary: $149000 per year

Job date: Sat, 08 Mar 2025 23:01:56 GMT

Job description: Position Title: Product Owner, Commercial ExcellencePosition Type: Regular – Full-Time ​Position Location: Toronto HQRequisition ID: 33743At McCain, our Digital Technology team is dedicated to leveraging technology and data to drive profitable growth, enhance customer experience, and further our purpose of ‘Celebrating real connections through delicious, planet-friendly food.’ We have embarked on an ambitious digital transformation journey that spans our entire business, from Agriculture to Manufacturing, all with a focus on deepening our customer obsession.As part of this transformation, we are making substantial investments in digital platforms, technology advancements, and fostering a data-driven culture. Our goal is to develop digital products that serve our customers, suppliers/growers, and McCain team members, enabling digital processes and data-driven automation. Through these investments, we aim to transform McCain into a company that empowers its teams with intuitive systems designed to enhance collaboration, productivity, and informed decision-making.Are you ready to be part of this exciting journey? Join us and help shape the future of McCain through innovative technology solutions.Leadership Principles.Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

  • We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.
  • We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.
  • We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.
  • We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

JOB PURPOSE:Join the Digital Growth team at McCain to digitally transform McCain’s Commercial execution processes. We need a candidate to partner with our Global Commercial team to vision and deliver a renewed digitized sales playbook with the right mix of in-person and virtual sales execution.You will be customer obsessed and understand how digital and data can be leveraged to intelligently target, grow and retain customers. In line with our ambition to scale value from McCain’s strategic platforms you will extend the usage and adoption of our strategic platforms (Salesforce and SAP) and uncover new solutions to deliver value across all our sales channels.Experience leading digital transformation programs in an FMCG environment and knowledge of selling to retail and food service operators will be highly regarded.JOB RESPONSIBILITIES:CoreReporting to the Director, Digital Growth you will

  • Partner with global and regional commercial leaders of McCain to Co-create a 2–3-year vision & roadmap to digitally transform Sales processes across the McCain global organization.
  • Lead and direct Technology teams to support execution of the prioritized of initiatives
  • Establish KPIs and measures to track the progress and report the deliverables of technology initiatives.
  • Continually improve customer data quality & enrichment to enable prioritization of sales and service initiatives
  • Digitize to simplify commercial processes and embed data-led decision making and insights to enable continual improvement.
  • Continue the vision of making Salesforce the single source of truth for customer information and orchestrator of digital business processes for Sales teams
  • Look to replace any legacy solutions with global best practice and platforms.
  • Infuse knowledge of technology trends and competitor activity into decision making
  • Work closely with the Global Product Owner for Digital Marketing, Trade and Pricing and McCain’s Commercial leaders to maximize growth through connected marketing, trade and sales processes.

Technology Delivery

  • Develops, owns, and executes product roadmap.
  • Translates product roadmap features into well-defined product requirements
  • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
  • Participates in the development process with the development team and external partners to deliver product changes.
  • Work closely with Data and Analytics teams to deliver Ai and data-led solutions.
  • Prioritizes and maintains the backlog for assigned products, balancing the requirements of stakeholders.
  • Partners with product stakeholders to define the user experience
  • Identifies change management impacts to end-user community and collaborates with respective stakeholders to manage/mitigate
  • Ensures data & Insights are available to create actionable outcomes to the ultimate customer.
  • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
  • Understands Product roadmap risks, issues, and blockers actively assists with issue resolution

Elevation

  • Inspire, educate, and support product stakeholders in the regional markets to embrace and lead initiatives that will elevate their team’s Sales performance and expand the technical capabilities of all product users.

Guardianship

  • Act as the “guardian of the global process & solutions” to ensure that McCain maintains global standardization unless deviation is required for specific market conditions, and this is agreed by the appropriate business sponsors
  • Act as the guardian of the user experience to facilitate product adoption, on-boarding and process efficiency

Engagement

  • Establish and execute a strong engagement plan with Global, Regional commercial and technical and product stakeholders

Capability

  • Coordinate with business stakeholders and vendors to ensure products are embedded with an appropriate network of support for user onboarding and capability.
  • Support the development of training programs & material, to sustain product capability.

Innovation

  • Proactively Explore industry trends and advancements in technology to identify new and leading solutions that will significantly impact the achievement of the business objectives and move McCain ahead of the competition.

Data-driven Organization

  • Identify opportunities within the business to improve or provide data & insights to enhance decisions or facilitate agility.

MEASURES OF SUCCESS:

  • Strong vision for sales execution
  • Widespread adoption of sales execution processes that deliver ROI on sales team and competitive advantage for McCain
  • The product owner has a deep knowledge of the product, the market, and customers.
  • Ability to easily context-switch for both strategic and tactical activities
  • Excellent engagement, prioritization and collaboration skills.
  • Ability to manage multiple stakeholders and communication platforms to ensure success of projects
  • Strong Influencing & Presentation Skills:
  • Stakeholder Engagement & Management: Ability to work with all levels within the organization including SLT

KEY QUALIFICATION & EXPERIENCES:

  • Bachelor’s degree in Business/Marketing/Engineering/Science/Technology
  • Minimum of 5 years of demonstrated work experience in Sales leadership or enablement (i.e. Trade Management, Pricing, sales planning & selling execution)
  • Knowledge of SAP / Salesforce solutions
  • Experience in leading projects preferably in a global environment.
  • Experience working within an agile project delivery framework
  • Proven ability to work collaboratively across levels and functions internally and with third parties.
  • Alignment with McCain core values
  • Drives Results, Collaboration, Customer focus

OTHER INFORMATION

  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • Travel: required
  • Job is primarily performed in a standard office environment but working from home an option upon agreement with Manager & McCain Policies

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.Compensation Package: 111,700 – 149,000 CAD annually + bonus eligibilityThe above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with theJob Family: Information Technology
Division: Global Digital Technology
Department: ​Digital Growth ​
Location(s): CA – Canada : Ontario : Toronto || CA – Canada : New Brunswick : Florenceville-BristolCompany: McCain Foods (Canada)

McCain is looking for a Product Owner for Commercial Excellence to join their Digital Growth team in Toronto. The role involves leading the digital transformation of McCain’s commercial execution processes, focusing on leveraging technology and data to drive growth and enhance customer experience. The ideal candidate will have experience in FMCG environments, sales leadership, and knowledge of SAP/Salesforce solutions. The position offers a competitive compensation package with benefits and opportunities for career advancement within a diverse and inclusive workplace.

Manulife – Program Manager, Talent Acquisition Excellence – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 20 Feb 2025 00:07:41 GMT

Job description: Join our dynamic Global Talent Acquisition Excellence team, where we create meaningful experiences for both candidates and recruiters. Our mission is to simplify complex processes and offer tailored solutions that make every day better.The Program Manager, Talent Acquisition Excellence will play a pivotal role in driving positive change and innovative talent acquisition technology solutions. This role focuses on modernizing our approach within the talent acquisition function to enhance our digital presence and improve customer engagement.Position Responsibilities:Strategic Optimization of TA Process and Tools: Advise and execute the Talent Acquisition strategy through the analysis, interpretation, and delivery of key projects related to technology enhancements and process improvements.Talent Acquisition Experience: Implement creative solutions to provide our Talent Acquisition Team, Candidates, and Stakeholders with the best and most efficient talent acquisition experience, ensuring an optimal user experience for all.Collaboration: Build partnerships across Human Resources (HR), IT, Advanced Analytics, Strategy, Finance, and other business areas.Innovation and Improvement: Identify and deliver innovations and improvements (process, systems, tools, etc.) to enhance end-to-end experiences and increase efficiency in our day-to-day TA operations.Training and Communication: Build training presentations and tools, assist with communications, and manage change to ensure successful adoption of new tools, technology, and process changes.Required Qualifications:Minimum 7 years of Talent Acquisition experience, with at least 5 years in a global company.In-depth knowledge of recruiting information/Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, data, business process optimization, and operations.Strong communication skills, including the ability to deliver compelling presentations.Ability to collaborate with multiple clients simultaneously, work with remote teams, think creatively, manage time effectively, and take initiative to drive projects.Flexibility to attend and participate in conference calls convenient for stakeholders in both North America and Asia.Preferred Qualifications:Bachelor’s Degree, ideally in HR.Experience with Workday and/or Phenom.Human-centered design certification is an asset.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking ArrangementHybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

BD – Commercial Excellence Training Manager – Canada – Mississauga, ON

Company: BD

Location: Mississauga, ON

Expected salary:

Job date: Sun, 16 Feb 2025 01:32:02 GMT

Job description: Job Description SummaryJob DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.Reporting to the Associate Director, Sales Effectiveness, the Commercial Excellence Training Manager will be responsible for maximizing the sales organization’s effectiveness through best-in-class processes, tools and ways of working, ultimately translating to strengthened commercial excellence, exceptional financial performance, engagement, and satisfaction. The Commercial Excellence Manager will also work very closely with the Canadian Sales organization to advance the BD Way of Selling and BD’s Win Room process to increase sales productivity and profitable revenue.Duties & Responsibilities:

  • Participate in the development and deployment of the Sales Training Program for new
  • hires and Ever-Boarding Program for existing sales representatives through content
  • revision specific to sales skills.
  • Coordinate and facilitate comprehensive training programs for new and existing sales representatives, including workshops, onboarding sessions, and field-based training that involves sales approaches and CRM usage to support sales performance and growth.
  • Support the development of educational material (e.g. videos in collaboration with sales enablement).
  • Add and manage content in BD’s sales learning management system (ShowPad).
  • Provide expert knowledge of customers’ buying process, needs, and challenges when working with sales representatives and sales leaders.
  • Partner with Canadian platform leaders and regional experts to provide voice of customer in the design of sales process.
  • Work cross-functionally with marketing, legal, regulatory, sales and other subject matter experts to design and develop innovative and effective training programs.
  • Develop post-training survey metrics and analysis to assess the effectiveness of training programs for sales representatives.
  • Conduct regular field visits with sales representatives to ensure accuracy of customer buying process and assess relevance of training efforts.
  • Partner with third party organizations to deliver Sales Force effectiveness and Sales Management Excellence Courses such as coaching, leadership, onboarding, and recruiting.

Education and Experience

  • Bachelor’s degree in commerce, Science, Marketing, or relevant field.
  • Must possess a minimum of 5 years’ experience in a sales role within the healthcare space. Marketing experience in addition to sales an asset.
  • Strong proficiency with MS office tools (Word, Excel, PowerPoint, Outlook, etc.).
  • Strong proficiency with Salesforce.
  • Experience leading teams, with or without authority
  • Bilingual French an asset.
  • Must possess and maintain a valid driver’s license and a past clean driving record for a minimum of 3 years, as well as meet BD’s auto safety standards.
  • Ability to travel approximately 45% in Canada and US, including overnight travel, some nights and weekends, and flexibility with working hours. May need to adjust travel % based on business needs. Should reside near/close an international airport in Canada.

Knowledge and Skills

  • Demonstrated ability and desire to teach.
  • Self-confidence, adaptability, and effectiveness in collaborating and coaching with a wide variety of different styles.
  • Strong analytical skills, ability to identify, define, and solve problems rapidly, and ability to think and plan strategically.
  • Willingness and ability to build and maintain relationships across functions and globally.
  • Ability to utilize project management skills to manage projects to meet deliverables and deadlines.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Demonstrated track record of high achievement Ability to take initiative, persevere when confronted with obstacles, and demonstrated passion for development and delivering positive outcomes.
  • Above average presentation skills in a variety of presentation settings: one-on-one, small, and large groups, with peers, and with senior leadership both in-person and in a virtual setting.
  • Strong business acumen and analytical skills with a proven understanding of how strategies and tactics work in the marketplace.
  • Strong knowledge of sales best practices.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why Join Us?A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visitGreat Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we’ve just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.Required SkillsOptional Skills.Primary Work Location CAN Mississauga – Derry Road WestAdditional LocationsWork Shift

Manager of Clinical Excellence & Education Programs – Long-Term Care at PHC – Providence Health Care – Vancouver, BC

Company: Providence Health Care

Location: Vancouver, BC

Job description: looking for compassionate individuals who are dedicated to transforming seniors’ care. As the Manager of LTC Clinical Excellence and Program…, managers, staff, and leadership teams to ensure the delivery of high-quality, resident-centered care. The Manager plays a key…
A company is seeking compassionate individuals dedicated to improving care for seniors. The Manager of LTC Clinical Excellence and Program works with managers, staff, and leadership teams to ensure high-quality, resident-centered care is delivered. The Manager plays a crucial role in transforming seniors’ care.
Job Description:

We are currently seeking a talented and passionate Sales Associate to join our team. In this role, you will be responsible for providing excellent customer service, driving sales, and maintaining a well-organized and clean store environment. The ideal candidate will have a friendly and outgoing personality, strong communication skills, and the ability to work well in a fast-paced environment.

Responsibilities:
– Greet customers and assist them in finding products
– Provide product information and recommendations to customers
– Process customer transactions accurately and efficiently
– Maintain knowledge of current sales and promotions
– Ensure the store is clean, organized, and well-stocked
– Assist with inventory management and restocking shelves
– Work collaboratively with team members to achieve sales goals

Qualifications:
– High school diploma or equivalent
– Previous retail or customer service experience preferred
– Strong communication and interpersonal skills
– Ability to work well in a team environment
– Basic math skills and attention to detail
– Flexible availability, including evenings and weekends

If you are a motivated and customer-focused individual who is looking to gain valuable experience in the retail industry, we encourage you to apply for this exciting opportunity. Join us and be part of a dynamic team that is dedicated to providing exceptional service to our customers.

Expected salary:

Job date: Wed, 12 Feb 2025 07:45:41 GMT

Manager, Operational Excellence – Canadian Blood Services – Vancouver, BC

Company: Canadian Blood Services

Location: Vancouver, BC

Job description: : Continuous improvement and project management Job posting ID: 6878 ​Employment status: Regular full-time Classification: PTS…. About the Role Canadian Blood Services is looking for a Regular, Full-time Manager, Operational Excellence to join our dynamic…
Canadian Blood Services is seeking a full-time Manager, Operational Excellence to join their team. The role involves continuous improvement and project management.
Job Description:

We are looking for a skilled and experienced HR Manager to join our team. As the HR Manager, you will be responsible for overseeing all aspects of human resources management, including recruitment, training, employee relations, performance management, and compliance.

Responsibilities:
– Develop and implement HR policies and procedures
– Oversee recruitment process, including sourcing, screening, and interviewing candidates
– Manage performance appraisal process and provide guidance to managers on employee development
– Conduct training sessions on various HR topics
– Handle employee relations issues and provide support to employees
– Ensure compliance with labor laws and regulations
– Maintain employee records and HR databases
– Prepare and analyze HR metrics and reports for management

Qualifications:
– Bachelor’s degree in Human Resources or related field
– 3+ years of experience in HR management
– Strong knowledge of labor laws and regulations
– Excellent communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Ability to work independently and as part of a team

If you are a proactive and detail-oriented HR professional, we would love to hear from you. Apply now to join our team!

Expected salary: $106890 – 123178 per year

Job date: Fri, 07 Feb 2025 00:16:54 GMT