Digital Growth Marketer – Project Delivery – CSA Group – Toronto, ON

Company: CSA Group

Location: Toronto, ON

Expected salary:

Job date: Mon, 18 Nov 2024 23:20:04 GMT

Job description: of Toronto who will have primary accountability for the deployment of digital strategies as part of the Digital Growth Marketing…, measurable outcomes. Collaborates with leadership to understand digital marketing and growth objectives, supports the…

Sr Director Growth, US Market – Momentum Financial Services Group_new – Toronto, ON

Company: Momentum Financial Services Group_new

Location: Toronto, ON

Expected salary:

Job date: Sun, 17 Nov 2024 23:12:02 GMT

Job description: Company DescriptionMomentum Financial Services is a leading provider of financial services in North America. For 40 years, we’ve been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.#CorporateJob DescriptionGENERAL FUNCTIONThe US Market Development Lead will spearhead the strategic growth and development of our brand across the United States. This role will be responsible for identifying and expanding into new states, analyzing market opportunities, and establishing partnerships to drive profitable growth and increase market volume. Working cross functionally with teams across the business, this individual will leverage resources to enhance profitability, foster partnerships, and ensure successful product launches, positioning our brand for long-term success in the US market.DUTIES/RESPONSIBILITIES

  • P&L Management and Financial Acumen: Oversee and be jointly responsible for the profit and loss of existing products in the US, ensuring financial targets and profitability are met.
  • Profitability and Market Performance Enhancement: Collaborate with the product owner to analyze and refine product offerings, implementing strategies to improve profitability and market performance.
  • Product Launch and Go-to-Market Strategy: Lead the launch of new products in the US market, developing and executing strategies for a successful market entry and sustained growth likely through partnerships
  • Market Knowledge and Business Expansion: Utilize deep knowledge of the US market to identify opportunities and drive business expansion, adapting strategies to meet evolving market needs.
  • KPI Management and Performance Tracking: Establish, track, and report on key performance indicators (KPIs), developing actionable plans to achieve or exceed targets.
  • Digital Product Oversight: Manage and grow Money Mart’s digital product in the US, ensuring its development aligns with market demands and is effectively scaled across multiple geographies.
  • Cross-Functional Collaboration and Communication: Work closely with the marketing team to ensure effective marketing support for US operations and coordinate with the digital team to optimize digital channels.
  • Strategic Planning and Long-term Vision: Develop and implement strategic plans to address market trends, competition, and business opportunities, driving long-term success and sustainability.
  • Stakeholder Engagement and Relationship Building: Build and maintain strong relationships with Stores/Sales, Operations, Marketing, vendors, and other internal teams, to foster collaboration and support business goals.
  • Financial Analysis: Work with Finance to conduct regular financial analysis and reporting to provide insights into performance, identify areas for improvement, and ensure alignment with overall business objectives.

EDUCATION:

  • A bachelor’s degree in business, finance, marketing, or a related field is preferred.

EXPERIENCE

  • 10-15 years of experience in product or strategy
  • Proven track record in managing product-level P&L, ideally with experience in financial analysis and meeting profitability targets for products in the U.S. market.
  • Experience working alongside product teams to refine offerings and enhance market positioning, ideally with hands-on experience in margin enhancement or cost efficiency initiatives.
  • Demonstrated experience in leading product launches, developing go-to-market strategies, and driving product growth from launch through maturity, preferably in digital products or financial services.
  • Significant experience in market analysis and growth strategy development for U.S. markets, with demonstrated success in driving business expansion. Experience in non-prime is important.
  • Experience in setting clear KPIs and using dashboards or reporting tools to track performance metrics across multiple geographies or business units.
  • Proven track record of successful collaboration with cross-functional teams to achieve common business goals, with a focus on aligning product and marketing strategies.
  • Experience in strategic planning, particularly in competitive industries, and demonstrated ability to develop actionable plans that address market trends and ensure business sustainability.
  • Experience building and maintaining relationships across functions (Sales, Operations, Marketing, etc.) to support and drive organizational objectives.

SKILLS

  • Deep understanding of profit and loss (P&L) management, budgeting, and financial forecasting.
  • Analytical skills to assess product performance, identify improvement opportunities, and implement cost saving measures without sacrificing quality.
  • Strong project management, strategic planning, and execution skills, particularly in launching new products and expanding existing ones in the U.S.
  • In-depth knowledge of the U.S. market landscape, consumer behavior, and competitive dynamics, with the ability to adapt business strategies based on evolving trends.
  • Expertise in establishing, analyzing, and optimizing KPIs to drive business outcomes and make data-driven decisions.
  • Strong interpersonal skills to collaborate effectively with marketing, sales, and operations teams, and ability to foster teamwork across functions.
  • Strategic thinking with the ability to anticipate market trends, analyze competition, and create long-term plans for sustained growth.
  • Strong relationship management skills to engage and influence internal and external stakeholders effectively.
  • Experience in a previous Growth role, consulting and/or Financial Services experience is an asset

QualificationsEDUCATION:

  • A bachelor’s degree in business, finance, marketing, or a related field is preferred.

EXPERIENCE

  • 10-15 years of experience in product or strategy
  • Proven track record in managing product-level P&L, ideally with experience in financial analysis and meeting profitability targets for products in the U.S. market.
  • Experience working alongside product teams to refine offerings and enhance market positioning, ideally with hands-on experience in margin enhancement or cost efficiency initiatives.
  • Demonstrated experience in leading product launches, developing go-to-market strategies, and driving product growth from launch through maturity, preferably in digital products or financial services.
  • Significant experience in market analysis and growth strategy development for U.S. markets, with demonstrated success in driving business expansion. Experience in non-prime is important.
  • Experience in setting clear KPIs and using dashboards or reporting tools to track performance metrics across multiple geographies or business units.
  • Proven track record of successful collaboration with cross-functional teams to achieve common business goals, with a focus on aligning product and marketing strategies.
  • Experience in strategic planning, particularly in competitive industries, and demonstrated ability to develop actionable plans that address market trends and ensure business sustainability.
  • Experience building and maintaining relationships across functions (Sales, Operations, Marketing, etc.) to support and drive organizational objectives.

SKILLS

  • Deep understanding of profit and loss (P&L) management, budgeting, and financial forecasting.
  • Analytical skills to assess product performance, identify improvement opportunities, and implement cost saving measures without sacrificing quality.
  • Strong project management, strategic planning, and execution skills, particularly in launching new products and expanding existing ones in the U.S.
  • In-depth knowledge of the U.S. market landscape, consumer behavior, and competitive dynamics, with the ability to adapt business strategies based on evolving trends.
  • Expertise in establishing, analyzing, and optimizing KPIs to drive business outcomes and make data-driven decisions.
  • Strong interpersonal skills to collaborate effectively with marketing, sales, and operations teams, and ability to foster teamwork across functions.
  • Strategic thinking with the ability to anticipate market trends, analyze competition, and create long-term plans for sustained growth.
  • Strong relationship management skills to engage and influence internal and external stakeholders effectively.
  • Experience in a previous Growth role, consulting and/or Financial Services experience is an asset

Additional InformationAll your information will be kept confidential according to EEO guidelines.*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

Momentum Financial Services is a leading provider of financial services in North America, offering a variety of products and services to help customers manage their finances. They are looking to hire a US Market Development Lead to drive the strategic growth of their brand in the United States. The successful candidate will be responsible for expanding into new states, analyzing market opportunities, establishing partnerships, and ensuring profitable growth. The ideal candidate will have 10-15 years of experience in product or strategy, with a strong track record in managing product-level P&L, launching new products, and driving business expansion in the US market. They should also have strong analytical, project management, and interpersonal skills, as well as a deep understanding of the US market landscape and consumer behavior. A bachelor’s degree in business, finance, marketing, or a related field is preferred.

Sector Growth Leader – Canada – Wipro – Toronto, ON

Company: Wipro

Location: Toronto, ON

Expected salary:

Job date: Sat, 16 Nov 2024 02:43:33 GMT

Job description: Job Description:Role – Sector Growth Leader – CanadaWipro is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 200,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.Canada is seeking an experienced Sales Leader to manage and expand a cluster of our accounts local to the region, lead the existing sales team, both hunting and farming and oversee delivery and operations across all accounts aligned to the Geography. The role will report to the Country Head and Managing Director for Canada.The role will be measured on growth and profitability. S/he will review the current market strategy and operations structure, and drive changes as appropriate to grow and scale the business. More specifically, s/he will look to realize operational synergies across the business as well as grow key accounts leveraging the full Wipro platform of solutions.The individual in this role will bring to bear their significant industry experience along with geographical nuances, strong industry executive level client and partnership relationships, and a deep understanding of current and future strategic trends within the Canadian marketplace, to bring immediate client credibility. Candidate preference would be for an Industry leader with good experience across Canadian markets.There will be a team reporting directly/indirectly into this leader including account managers, sales executives, pre sales, solutions and delivery Teams who will partner with the Leader to ensure world class delivery and execution. This role will be based in Toronto, Canada.This individual will have an opportunity to make a significant impact for the Canadian Geography and Wipro.The leader will be responsible for building/growing the portfolio, and will hold the key responsibility for:

  • Managing and growing existing and new client relationships.
  • Driving the P&L, with a focus on profitable commercial growth, service portfolio expansion, and joint market opportunities.
  • Managing/mentoring, retaining, and recruiting a high-performance team of direct and indirect/matrixed leaders across sales, client management, delivery, marketing, finance, and HR to ensure Wipro delivers strong differentiated value to clients to drive profitable growth and market share
  • Developing a strategy for addressing the market requirements. The strategic plan should clearly craft out the differentiated solution offerings, investment in teams and capabilities, and projection of financial results.
  • Creating a strong Wipro market position and increase the market/brand awareness of Wipro within the Canadian geography.
  • Leading sales and innovation efforts to increase the top-line revenue, reduce costs, and increase operating margins;
  • Aggressively growing the existing portfolio and attain pre-set Wipro revenue targets while proactively building new relationships in functional areas where there is currently limited scope
  • Leading certain key customer pitches and business development opportunities and establish a superior industry leading, win track-record.
  • Originating, qualifying and closing large / transformational services engagements.
  • Defining and directing Partnerships and Alliances strategy
  • Strong sales process management.
  • Providing thought leadership in the industry segment
  • Experience: 20 – 25 years of leadership experience within a professional services or advisory services organization with a demonstrable track record of delivering results. A company builder – a transformational leader who can guide the organization to the “next level”, with a strategic understanding of the professional services industry
  • Driving the business strategy; building the ecosystem for revenue generation; and a strong track record of growth will be critical pre-requisites for the role.
  • A deep customer-centric approach is a critical must-have, and the leader will have a proven track record of growing accounts or practices, meeting or exceeding revenue, profitability, customer, and employee satisfaction targets.
  • Should have worked for Best in Class Organization’s, with a strong personal track record
  • P&L responsibility: Minimum USD 200 million
  • Adapted to changing paradigm of consulting.
  • Forward thinker who understands the impact of new technologies and identifies how to be commercially innovative
  • Strategic mind-set, can quickly assimilate the scale & complexity and challenge the status quo to deliver efficiencies
  • The individual will be an independent, dynamic, high-energy personality with strong interpersonal, influencing and relationship skills
  • Ability to build, develop and retain a world class management team
  • Manage relationships with Customers, Analysts and other stakeholders, both internally & externally

The job description is for a Sector Growth Leader in Canada for Wipro, a global IT company. The role involves managing and expanding accounts in the region, overseeing sales teams, driving growth and profitability, and developing market strategies. The ideal candidate will have 20-25 years of leadership experience in professional services, a strong track record of delivering results, P&L responsibility, and the ability to adapt to new technologies. The individual must also have strong interpersonal skills, be customer-centric, and possess the ability to build and retain high-performance teams. The position requires being based in Toronto, Canada.

eXp Realty – Inside Sales Agent – Zoocasa – Ontario – (REMOTE) Growth Remote, 6 Locations Req ID: 1397 · Full-Time – Ontario

Company: eXp Realty

Location: Ontario

Expected salary: $35776 per year

Job date: Sun, 03 Nov 2024 04:46:50 GMT

Job description: Remote, Toronto, Ontario London, Ontario Mississauga, Ontario Barrie, Ontario Hamilton, Ontario Ottawa, OntarioReq ID: 1397 | Full-TimeRelated JobsDescriptionPosition at ZoocasaWe are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Ontario, Canada.Who is Zoocasa?Zoocasa is an award-winning and passionate prop-tech platform obsessed with delivering exceptional consumer experiences in the real estate sector. As a wholly owned subsidiary of , we pride ourselves on being able to deliver because of our belief in, and support of, our talented and dedicated team. Our growth has been recognized by the , , and .About the teamAt Zoocasa, we empower our customers with the data and expertise they need to make more successful real estate decisions. We’re a full-service brokerage that recognizes how the line between technology and traditional real estate is blurring – so we decided to take the best of both worlds and create a streamlined experience for home buyers, sellers, and renters from start to finish. Come join us!What you will do:We are currently hiring for an Inside Sales Agent who will be responsible for nurturing leads and booking appointments for our Agent team as well as conducting outbound follow-up calls and marketing initiatives.This is a great opportunity for a resourceful and self-motivated individual to join a company in a high growth phase. Zoocasa offers a friendly, innovative and collaborative work environment. Our talented team drives our success, and we support each individual in fulfilling his or her potential.Responds to customer service inquiries over the phone and via web-chatGathers information to qualify/disqualify prospective customer leadsOffers information regarding resources and Zoocasa servicesProvide warm intros from prospects to our AgentsDevelops knowledge of Zoocasa Agent team and an understanding of regions and areas of specializationBook customers for meetings with RealtorsCollaborative development of scripts and service offerings for clientsResponsible for following up with incoming leads from Zoocasa.com and partner referralsResponsible for conducting a high volume of outbound follow-up callsManage Weekly & Monthly reporting of activityHow you will grab our attention:High school diploma required or equivalent years of applicable experienceExcellent communication skillsMotivated, go-getter with a commitment to delivering results and achieving targetsKnowledge and interest in the real estate industry; this would be the ideal role for someone considering a future career as a Real Estate Agent, which is one potential promotion path from this roleIf you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!What Zoocasa provides:Dental CareVision CareExtended Health CareWellness ProgramPaid VacationPaid HolidayPaid Sick DaysOne-time stock optionFully remote environmentAmazing company cultureAnd more…The starting base pay for this position is $35,776 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.EEO Statement:eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.eXp World Holdings, Inc. (Nasdaq: EXPI) Copyright © eXp World Holdings, Inc. All Rights Reserved.

Senior Director, Growth Marketing – CreativeNiche – Toronto, ON

Company: CreativeNiche

Location: Toronto, ON

Expected salary:

Job date: Wed, 13 Nov 2024 00:08:16 GMT

Job description:

  • Location: Toronto, Ontario
  • Type: Permanent
  • Job #17758

Position Overview:
We are seeking an experienced and passionate Senior Director of Growth Marketing to drive customer acquisition, engagement, and retention across all digital channels for our rapidly growing B2C client. This senior role will grow and lead a high-performing team to build data-driven campaigns and optimize performance marketing strategies that fuel sustainable growth. With a deep understanding of B2C marketing and a passion for scaling customer-centric programs, you will be responsible for developing, executing, and refining growth marketing initiatives across paid media, organic channels, and lifecycle marketing. This is a hybrid role (3 days/week in their downtown office).Key Responsibilities:

  • Develop and own the overarching growth marketing strategy to drive customer acquisition, conversion, and retention goals.
  • Identify and prioritize growth opportunities across digital channels, including paid media, email marketing, social media, and affiliate marketing.
  • Leverage A/B testing, customer data, and analytics to refine strategies and maximize ROI on campaigns.
  • Lead performance marketing efforts, including PPC, display, retargeting, paid social, and mobile campaigns, ensuring optimal CAC and LTV ratios.
  • Utilize advanced attribution models to optimize campaigns and efficiently allocate budgets across channels.
  • Continuously analyze campaign performance, uncover insights, and refine strategies to improve performance and scalability.
  • Develop targeted lifecycle marketing programs, including personalized email and SMS campaigns, to nurture leads, increase engagement, and boost retention.
  • Implement segmented and automated marketing workflows to maximize customer loyalty and LTV.
  • Collaborate with other teams to improve retention metrics through a seamless and engaging customer journey.
  • Lead and mentor a marketing team, fostering a culture of innovation, accountability, and results.
  • Partner with cross-functional teams, including Product, Creative, and Analytics, to align growth initiatives with broader company goals.
  • Define and monitor key growth metrics, reporting on performance and insights to executive leadership and other stakeholders.
  • Implement data-driven analysis to uncover actionable insights, optimize strategies, and make informed budget allocation decisions.
  • Leverage customer feedback, behaviour data, and competitive insights to refine targeting, messaging, and channel strategy.
  • Foster a test-and-learn culture, driving innovative growth strategies and rapid experimentation across all channels.
  • Stay on top of industry trends, new technologies, and emerging channels to drive forward-thinking marketing approaches.
  • Identify and implement new growth channels and tactics that will drive brand awareness, customer acquisition, and engagement.

Required Qualifications:

  • Bachelor’s degree in Marketing, Business, or a related field; advanced degree preferred.
  • 8+ years of experience in growth marketing or digital marketing, with at least 3 years in a leadership role within a B2C environment.
  • Strong understanding of digital marketing platforms (e.g., Google Ads, Facebook Ads), CRM systems, analytics tools (e.g., Google Analytics), and marketing automation platforms.
  • Strong analytical skills, with a data-driven approach to marketing and proven success optimizing CAC, LTV, and ROAS.
  • Proven track record of building and leading high-performing marketing teams.
  • Excellent verbal and written communication skills, with the ability to present data-driven insights to stakeholders at all levels.
  • Willingness to dive into the tactical when necessary, and not just stay at the strategic level.
  • Experience in a high-growth B2C company.
  • Expertise in SEO, content marketing, and customer retention strategies.
  • Familiarity with agile marketing practices and methodologies.

We look forward to hearing from you!

The job is for a Senior Director of Growth Marketing in Toronto, Ontario for a B2C client. The role involves developing and executing growth marketing initiatives across various digital channels, optimizing performance marketing strategies, and leading a high-performing team. Key responsibilities include developing growth marketing strategies, analyzing campaign performance, implementing lifecycle marketing programs, and collaborating with other teams. Required qualifications include a Bachelor’s degree, 8+ years of experience in growth marketing, strong analytical skills, and expertise in SEO and content marketing.

Regional Growth Leader – PMCM Canada – Stantec – Vancouver, BC

Company: Stantec

Location: Vancouver, BC

Expected salary:

Job date: Wed, 13 Nov 2024 00:31:02 GMT

Job description: leadership, the RGL is responsible for the “top line”: developing and leading the marketing, business development, sales… business line marketing, business development, and strategic pursuit teams to identify internal resources to optimize…

SEO & Growth Marketing Specialist – PheedLoop – Toronto, ON

Company: PheedLoop

Location: Toronto, ON

Expected salary:

Job date: Tue, 08 Oct 2024 02:21:05 GMT

Job description: wants to take great ownership over marketing at PheedLoop. We’re a highly collaborative, extremely hard working, and fun… with us for the next few years. Requirements 1+ years of growth marketing experience in the tech industry Experience with Google…

Senior Product Marketing Manager, Growth – Float Financial Solutions Inc. – Toronto, ON

Company: Float Financial Solutions Inc.

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Oct 2024 22:38:59 GMT

Job description: innovators to help shape the future of business finance. About the Senior Product Marketing Manager, Growth role We’re… looking for a growth-minded product marketing manager with a blend of technical and creative skills and a passion for experimentation…

Growth & Retention Lead, Digital Success – SysAid Technologies – Toronto, ON

Company: SysAid Technologies

Location: Toronto, ON

Expected salary:

Job date: Thu, 31 Oct 2024 23:23:55 GMT

Job description: At SysAid, we’re on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.The Customer Revenue Team is responsible for retaining and expanding SysAid customers. With a global customer base of thousands of customers, we have a unique opportunity to drive net retention revenue from our customer base, which is managed mostly by digital efforts. This is our largest segment of customers from a logo count perspective and total revenue contribution.SysAid is looking for a Growth & Retention Lead, Digital Success who is passionate about scaling mostly digital efforts to improve customer experience and increase product adoption, to drive net retention revenue. She or he is a strong cross-functional leader, with a proven track record of being able to scale revenue efforts using one to many digital campaigns. This individual will manage a small team of Account Executives (currently 2), as well as a Renewals Specialist. She/he will also have a Marketing Campaign Manager reporting through a dotted line. (Potentially a CS Ops dotted line resource as well)Who you are:

  • You love scaling efforts for maximum impact and efficiency
  • You’re a creative leader who not only has a playbook from experience but also can write new playbooks based on market conditions and course correction
  • A strong cross-functional leader who can build the right internal relationships to ensure success
  • Strong sense of ownership and accountability
  • Demonstrated a history of driving change in the organization
  • Implemented sustainable standard practices and supporting digital solutions
  • Knowledge and experience working with digital, data to drive decision making
  • Strong awareness of data best practices and what’s possible with rich data
  • Excellent communication skills and ability to build compelling narratives with Digital and data and convince stakeholders
  • Ability to frame and complete a high-level business case as part of driving change
  • Have a “get things done” attitude. This role is about inspiring change, but committing to your business leaders to get them the data they need
  • Ability to “get hands dirty” and hands-on, and develop digital solutions, dashboards, and work with Technology teams

What you’ll do:

  • Serve as part of the Customer Revenue Leadership Team and report on key business and operational activities related to how we improve the overall customer experience while delivering on KPIs and revenue targets
  • Create competitive advantage, and ultimately drive revenue growth through well-served and engaged customers
  • Develop new programs to improve the customer experience and improve department efficiencies
  • Participate in sales calls with your Account Executives to drive revenue growth
  • Coach Account Executives on sales calls to increase conversion rates
  • Manage the pipeline of the Digital Sales Channel
  • Own the in-product sales experience for existing customers
  • Talent evaluation & management (performance reviews, performance management, etc)

Key Success Measures of this role:

  • Net retention revenue
  • Net Promoter Score
  • Pipeline health (ratio of targets)
  • Product Adoption metrics
  • 3+ years of digital revenue responsibility, either as an eCommerce leader or with a SaaS organization that is more focused on SMB
  • 2+ years of experience managing Account Managers/Account Executives at a SaaS company
  • Critical decision-making capabilities and an “own the result” professional attitude
  • High sense of urgency, who thrives in a fast-paced, monthly target-oriented environment
  • Top-notch communication skills – verbal, written, and visual – that can be shared with a wide variety of people while remaining clear, concise and diplomatic
  • Strong project management, consulting, and process improvement skills
  • Experience in an organization with demonstrated product-led growth
  • Experience using a Product Experience Platform (i.e. Pendo)
  • Bachelor’s degree in Computer Science, Marketing, or eCommerce preferred

SysAid is a fast-growing SaaS company serving over 4,000 customers across 140 countries. They are looking for a Growth & Retention Lead, Digital Success to drive net retention revenue and improve customer experience through digital efforts. The ideal candidate should have experience in digital revenue, managing Account Managers/Executives, and strong communication skills. Key success measures for this role include net retention revenue, Net Promoter Score, pipeline health, and product adoption metrics.