Sr. Manager, Strategy, Insights & Research – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 30 May 2025 01:28:15 GMT

Job description: Job Summary Contribute to strategy development and implementation supporting Location, Real Estate and other horizontal T&O Strategies. As a key contributor to our team, play a critical role in shaping identifying opportunities for innovation and improvement and developing strategic plans to achieve our goals. Collaborate with cross-functional partners in Enterprise Strategy, Human Resources, Corporate Real Estate, Finance to analyze market trends, assess competitive landscapes, and inform business decisions that drive long-term success.Job DescriptionWhat is the opportunity?We are seeking an exceptional Senior Manager to join our dynamic, fast-paced team to contribute to strategy development and implementation supporting Location, Real Estate and other horizontal T&O Strategies. As a key contributor to our team, you will play a critical role in shaping identifying opportunities for innovation and improvement and developing strategic plans to achieve our goals. You will collaborate with cross-functional partners in Enterprise Strategy, Human Resources, Corporate Real Estate, Finance to analyze market trends, assess competitive landscapes, and inform business decisions that drive long-term success. If you are a seasoned strategist with a passion for driving business outcomes, this opportunity is for you!You are highly skilled at articulating complex strategies and can report on key performance indicator metrics to drive deeper, strategic relationships with key stakeholders and partners. To stand out in this role, you must be able to work horizontally with partner teams and senior management, supported by exceptional strategic and stakeholder management skills.What will you do?

  • Develop and execute strategic plans to enable the successful implementation of T&O’s 2027 Strategy, with a focus on Location & Real Estate Strategy, ensuring alignment with business objectives and enterprise-wide initiatives
  • Collaborate with leaders and cross-functional stakeholders to ensure strategic alignment across businesses and functions, and remain connected to the enterprise-wide perspective on initiatives
  • Conduct in-depth market research and analysis, leveraging advanced frameworks and methodologies, to inform strategic decisions on workforce planning, real estate, and location strategy, and present recommendations to senior leadership
  • Design and develop data-driven insights and reporting dashboards, such as real estate utilization analysis, to inform strategic decision-making and identify opportunities for optimization
  • Develop and present strategic materials and recommendations to technology and facilitating informed decision-making and driving business outcomes
  • Analyze current workforce against external market research to identify gaps and opportunities

What do you need to succeed?Must have

  • Outstanding ability to craft and deliver compelling narratives that distill complex ideas into clear, concise, and engaging presentations for executive stakeholders
  • Expert level PowerPoint skills
  • Excellent communication and interpersonal skills, with the ability to inspire and influence others through strong leadership presence, verbal and written communication, and persuasive storytelling
  • Proven research and analytical skills, with experience leveraging various research sources and tools to inform strategic decision-making
  • Strong data analysis and interpretation skills, with the ability to extract insights from complex data sets and translate them into actionable recommendations
  • Collaborative mindset and ability to build strong relationships with stakeholders at all levels of the organization, fostering a culture of open communication and trust
  • Ability to thrive in fast-paced, dynamic environments, navigating ambiguity and uncertainty with ease, and bringing innovative perspectives and insights to the table

Nice-to-have

  • Master’s degree in Business Administration (MBA) with a focus on strategic management, finance, marketing, and organizational leadership
  • Significant consulting and/or strategy experience (3-5 years) with a focus on business strategy development and implementation
  • Technology Acumen and familiarity with software development technologies and their applications in driving business growth and innovation

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact, while having the opportunity to do challenging and high-priority work
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in Tech for Financial Services

Job Skills Agile Methodology, Commercial Acumen, Communication, Critical Thinking, Decision Making, Digital Transformation, Group Problem Solving, Long Term Planning, Organizational Change Management, Professional PresentationAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-28Application Deadline: 2025-06-27Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Position: Senior Manager in Strategy Development

Role:

  • Focus on developing and implementing strategies for Location, Real Estate, and other T&O Strategies.
  • Collaborate with teams in Enterprise Strategy, HR, Corporate Real Estate, and Finance to leverage market trends for informed decision-making.

Key Responsibilities:

  • Execute strategic plans aligned with T&O’s long-term vision.
  • Conduct market research to inform decisions related to workforce and location strategy.
  • Develop insights and reporting dashboards to drive strategic decision-making.
  • Present strategic recommendations to senior leadership.
  • Analyze workforce data against market trends.

Qualifications:

  • Must-Have:

    • Exceptional presentation skills and proficiency in PowerPoint.
    • Strong analytical capabilities and experience in research.
    • Collaborative mindset with excellent communication skills.
    • Ability to thrive in dynamic environments.

  • Nice-to-Have:

    • MBA with focus in strategic management or finance.
    • Consulting experience in strategy development.

Benefits:

  • Competitive compensation, bonuses, and benefits.
  • Leadership support for professional development.
  • Opportunity to impact and work on high-priority projects within a collaborative team.

Location: Toronto, Canada

Work Schedule: Full-time, 37.5 hours/week

Company Values: RBC emphasizes diversity, inclusion, and professional growth in their workplace.

This summary encapsulates the essential details and focuses of the job description for the Senior Manager role.

TMX Group – Student Intern – Analyst, Market Insights (Fall Term) – Toronto, ON

Company: TMX Group

Location: Toronto, ON

Expected salary:

Job date: Thu, 29 May 2025 03:04:44 GMT

Job description: Venture outside the ordinary – TMX CareersThe TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we’re powering some of the nation’s most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.Ready to be part of the action?The Student Intern – Analyst, Market Insights will be part data-scientist and part developer, with a keen curiosity about business. In this role, the Analyst will work at the intersection of business and technology, developing solutions for the business by improving the enterprise’s considerable technology and data assets.The Intern will maximize Big Data tools and the Enterprise Data Platform to aid in the development of quantitative analytics that will guide and support strategic decision making, as well as provide pertinent data-driven insights to internal collaborators and key clients.In addition, their role will also be to develop Web Applications, scripts and back-end services that will help our Sales, Operations and Product Development teams realize efficiencies through process automation and self-serve analytics.Key Accountabilities:Leverage TMX data assets to provide quantitative and strategic support to internal and external collaborators, namely:Product Design – identify opportunities for revenue optimization and new productsClients- facilitate the optimization of client interactions with TMX Markets products to ensure they derive maximum value from our product suiteMarket Research – identify emerging trends and anomalies in market place behaviourBusiness Development – assess opportunities to attract new customer segments, diversify revenue sources and deliver new value-add servicesDevelop tools, processes and analytics to deliver meaningful insights and automate processes for our internal partners in Sales, Operations and Product Development:Scripts to automate data extraction, cleaning and transformationScripts to automate reporting processes and identification of relevant insightsBack-end services that interact with multiple data sources in order to compile and serve clean, high quality data for downstream processesMust Haves:Currently working towards an undergraduate degree in a quantitative or technology focused field such as Computer Science, Engineering or Business with a joint degree/minor in a quantitative/analytical subject areaExperience working with Big Data tools such as Presto, Hive, Apache SparkExperience writing queries in SQLExperience writing code in PythonExperience using tools such as Docker, Git, JIRA.An excellent communicator with strong interpersonal, analytical and research skillA self-starter who is hardworking, flexible and able to work independently as well as part of a dedicated team in a demanding environmentNice to Haves:An interest in the financial markets and the role of an exchange in the market ecosystemExperience with languages such as Java, C++ and JavaScriptExperience working in an Agile environmentNote:Hybrid role: 2-3 days per week in the downtown Toronto office4 month Co-op Internship: September 2, 2025 – December 19, 2025In order to be considered for the position, you are required to submit your Knockri AssessmentIn the market for…Excitement – Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.Connection – With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.Impact – More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.Wellness – From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!Growth – From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Manager Business Insights, Planning & Analysis – Miller’s Ale House – Orlando, FL

Company: Miller’s Ale House

Location: Orlando, FL

Expected salary:

Job date: Sat, 24 May 2025 01:35:30 GMT

Job description:

Job Title: Restaurant Operations Strategist

Job Description:

We are seeking a proactive and analytical Restaurant Operations Strategist to lead and implement key initiatives across various domains, including operational efficiency, menu optimization, purchasing strategies, and marketing programs. This role is vital in facilitating data-driven decision-making for our business partners in the operations, purchasing, marketing, and development sectors.

Key Responsibilities:

  • Operational Initiatives: Develop and execute strategies to enhance operational efficiency, streamline processes, and optimize workforce management within the restaurant setting.

  • Menu Optimization: Conduct thorough analyses of menu performance, customer preferences, and industry trends to recommend menu enhancements that drive sales and improve customer satisfaction.

  • Purchasing Initiatives: Collaborate with procurement teams to identify cost-effective purchasing strategies that align with quality standards and operational goals.

  • Marketing Programs: Work closely with the marketing team to design and implement targeted marketing campaigns that resonate with our customer base and drive foot traffic.

  • Investment Analysis: Conduct comprehensive analyses of potential investments in new locations, technology, or equipment, providing actionable insights to support strategic planning.

  • Data Analysis and Reporting: Utilize data analytics tools to monitor key performance indicators (KPIs), generate reports, and present findings to stakeholders to facilitate informed decision-making.

  • Cross-Functional Collaboration: Foster strong relationships with operations, purchasing, marketing, and development partners to ensure alignment on strategic initiatives and objectives.

Qualifications:

  • Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
  • Proven experience in restaurant operations, analytics, and strategic planning.
  • Strong analytical skills with the ability to interpret complex data and present actionable insights.
  • Excellent communication and interpersonal skills for effective cross-functional collaboration.
  • A proactive and innovative mindset with a passion for enhancing restaurant performance.

Join us in shaping the future of our restaurant operations as we strive for excellence, innovation, and customer satisfaction.

Manager Business Insights, Operations – Miller’s Ale House – Orlando, FL

Company: Miller’s Ale House

Location: Orlando, FL

Expected salary:

Job date: Sat, 24 May 2025 04:44:46 GMT

Job description:

Job Title: Business Analyst – Operations, Purchasing, and Marketing Insights

Job Description:

We are seeking a motivated and analytical Business Analyst to join our team. In this role, you will play a critical role in driving menu optimization initiatives and purchasing strategies while supporting marketing programs and investment opportunities. Your primary focus will be to equip business partners in operations, purchasing, and marketing with the tools and insights they need for effective decision-making.

Key Responsibilities:

  • Menu Optimization Initiatives: Analyze current menu offerings and customer preferences to suggest enhancements that drive sales, improve customer satisfaction, and optimize profitability.

  • Purchasing Initiatives: Collaborate with procurement teams to identify trends and opportunities in purchasing, ensuring cost-effective sourcing and enhanced supplier relationships.

  • Marketing Programs: Support the development and execution of marketing strategies by providing data-driven insights into market trends, customer behavior, and sales performance.

  • Investment Opportunities: Evaluate potential investment opportunities, conducting thorough analyses to determine their viability and expected returns, making recommendations to leadership.

  • Decision-Making Tools: Develop and maintain analytical tools and dashboards that enable business partners to access real-time data and insights, facilitating informed decision-making across operations, purchasing, and marketing.

  • Analytical Reports: Provide regular reports and presentations to stakeholders, summarizing findings and providing actionable recommendations to enhance operational efficiency and drive business growth.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
  • Proven experience in business analysis, preferably within the food service or retail industry.
  • Strong analytical skills, with the ability to interpret complex data and make informed recommendations.
  • Proficiency in data analytics tools and software.
  • Excellent communication and presentation skills, with the ability to convey insights to diverse stakeholders.
  • Self-motivated, detail-oriented, and capable of working in a fast-paced environment.

Join us to leverage your analytical expertise and contribute to strategic projects that enhance our business performance and customer engagement!

EverPro – Commercial Insights Strategist, Invoicing (Remote Ontario/Canada) – EverCommerce – Toronto, ON

Company: EverCommerce

Location: Toronto, ON

Expected salary: $120000 per year

Job date: Wed, 30 Apr 2025 00:31:39 GMT

Job description: At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: .Business/Vertical:The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.The Invoicing vertical within EverPro focuses on business management and payments solutions for small service businesses through our Invoice Simple and Joist products. These solutions help service professionals efficiently manage their business finances, from creating estimates and invoices to processing payments and tracking jobs. Our products serve hundreds of thousands of freelancers, solo entrepreneurs and microbusinesses across hundreds of industries across multiple geographies.Position Summary:The Commercial Insights Strategist will develop and drive data-driven decision making for Invoice Simple and Joist, reporting to the Head of Growth. We’re looking for someone to own the connection between data and business strategy. In this role, you’ll partner directly with product, marketing, and leadership to uncover growth opportunities, shape go-to-market strategies and optimize the end-to-end invoicing experience. Your insights won’t just inform decisions, they’ll drive them.Key Responsibilities:Growth Experimentation:

  • Lead design and execution of growth experiments (e.g. testing frameworks, statistical methodologies, etc.)
  • Guide experiment prioritization and resource allocation.
  • Lead opportunity sizing and business case development for new future launches and growth bets.
  • Analyze experimental results and identify insights.
  • Scale successful experiments across markets.

Strategic Insights:

  • Translate insights into clear, actionable recommendations to influence roadmap and investment.
  • Identify opportunities through cohort analysis and segmentation.
  • Guide customer journey optimization through data.
  • Develop performance forecasting models.
  • Create competitive intelligence frameworks.

Analytics Framework Development:

  • Design and implement comprehensive analytics frameworks across customer lifecycle.
  • Develop attribution models for multi-channel acquisition.
  • Create dashboards and reporting systems for growth metrics.
  • Establish data governance and quality standards.
  • Build predictive models for customer behavior.

Cross-functional Leadership:

  • Act as a strategic partner to product, growth and strategy teams by transforming data into business priorities.
  • Partner with Product on feature optimization and user analytics.
  • Support Market Strategist with data-driven market insights.
  • Guide Digital Strategist on channel performance optimization.
  • Collaborate with Customer Research on quantitative analysis.
  • Provide analytical guidance to Strategic Planning team.

Qualifications:

  • 7+ years of experience in consulting, business strategy, analytics, data science, or growth analytics.
  • Strong background in SaaS or mobile app analytics.
  • Experience with experimentation frameworks and A/B testing methodologies.
  • Advanced knowledge of analytics tools and statistical analysis.
  • BS/BA required in statistics, mathematics, data science, or related field; MS/MBA preferred.
  • Expertise in data visualization and business intelligence tools.
  • Experience with SQL, Python, or R for data manipulation and analysis.
  • Proven track record of driving growth through data-informed decisions.
  • Background in consumer/prosumer digital products preferred.
  • Experience with PLG business models highly valued.

Personal Characteristics:

  • Strategic thinker with commercial mindset.
  • Deeply analytical thinker with strong problem-solving skills and drive for continuous learning. Fluent in data but grounded in business outcomes.
  • Proactive investigator who combines statistical rigor with business acumen.
  • Natural communicator who can translate complex data into accessible insights.
  • Exceptional influence builder who can drive decisions through data storytelling.
  • Team-oriented collaborator who works effectively across functions.
  • Passionate about leveraging data to drive business growth and customer value.
  • Comfortable toggling between high-level business framing and tactical insight delivery.

Benefits & Perks:

  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust wellness benefits, including an annual wellness stipend
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program
  • Registered Retirement Savings Plan (RRSP) with 4% company match
  • Continued investment in your professional development

Where: Remote, Ontario/CanadaThe EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Compensation: The target base compensation for this position is $120,000 – $135,000 CAD per year in most CAN locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed aboveEverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce [Nasdaq: EVCM] aims to digitally transform the service economy through tailored SaaS solutions, enhancing the efficiency of over 700,000 customers. As a service commerce platform, it provides modern digital applications for Home & Field Services, Health Services, and Wellness industries, facilitating better customer interactions. The EverPro business focuses on helping small home and field service businesses improve management and customer touchpoints via software for job scheduling, invoicing, and customer relationship management.

The newly created role of Commercial Insights Strategist entails developing data-driven strategies for EverCommerce’s Invoice Simple and Joist products. Responsibilities include leading growth experiments, translating data insights into actionable recommendations, establishing analytics frameworks, and collaborating across teams to optimize user experiences and channel performance.

Candidates need 7+ years of experience in analytics or business strategy, with a strong background in SaaS analytics and A/B testing. Personal traits sought include analytical thinking, strategic mindset, and excellent communication skills.

Benefits offered include flexible work options, wellness programs, generous time-off, a stock purchase program, and retirement planning. The position is remote within Canada, with compensation ranging from $120,000 – $135,000 CAD, dependent on various factors. EverCommerce is committed to diversity and equal opportunity in hiring.

Business Analyst (Data, Loyalty & Insights) – Indigo – Toronto, ON

Company: Indigo

Location: Toronto, ON

Expected salary:

Job date: Sat, 24 May 2025 22:25:46 GMT

Job description: Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE ARE

  • We love books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate

Job DescriptionMISSIONWe are looking for a results-driven Business Analyst (Intermediate) with strong skills in SQL, Snowflake, and Power BI to join our new Consumer Insights team. In this role, you will be responsible for analyzing complex datasets, building scalable reporting solutions, and enabling data-driven decision-making across the business with an emphasis on consumer centric measurement and insights.KEY PERFORMANCE METRICS

  • Consumer centric measurement & insights:
  • Who are our best customers?
  • How to we acquire more high value customers?
  • How do we develop current customers into our best customers?
  • How do we retain our best customers?
  • Use of data to identify insights and recommendations to drive decisions
  • Timely and accurate delivery of reporting and insights on time, within scope, meeting stakeholder requirements

KEY ACCOUNTABILITIESFunctional

  • Write complex SQL queries to extract, clean, and transform data from Snowflake and other data sources.
  • Develop and maintain robust Power BI dashboards and reports for business stakeholders, ensuring high usability and performance.
  • Collaborate with business partners on our loyalty team and others to translate operational needs into analytical requirements.
  • Conduct data profiling and validation to ensure data quality and accuracy in reports.
  • Support ongoing data integration projects by working closely with data engineering and IT teams.
  • Analyze trends, identify key insights, and present findings to business leaders in a clear and actionable format.
  • Document logic, data definitions, and report structures for reuse and knowledge sharing.
  • Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
  • Proactively identify and anticipate customer expectations and needs
  • Embrace and seek out technology that creates high tech and high touch solutions for Indigo’s customers
  • Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

  • Collaborate with others to drive flexible and iterative solutions, quickly and easily
  • Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
  • Help others see the impacts of their efforts and proactively engage other functions to get input
  • Encourage others to freely share their point of view and be open to feedback

Cultural

  • Model Indigo’s beliefs and convey a positive image in everything you do
  • Celebrate diversity of thought and have an open mindset
  • Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
  • Embrace, champion and influence change through your team and/or the organization

SCOPEReports to: Director, Customer Insights & AnalyticsKEY RELATIONSHIPSInternal:

  • The Director of Loyalty
  • Sr. Director of Marketing Strategy
  • CRM and Business Intelligence teams.

External:

  • External vendor management with third party data providers and contractors

QualificationsWork Experience / Education / Certifications

  • 3–5 years of experience in a Business Analyst, Data Analyst, or BI Analyst role.
  • Strong proficiency in SQL (window functions, CTEs, joins, aggregations).
  • Hands-on experience with Snowflake or similar cloud data warehouse platforms.
  • Previous experience in retail, loyalty, digital, or related field considered an asset
  • Experience with Power Query/M or Python for data preparation as asset
  • Use of AI-Driven solutions to automate traditional BI tasks considered an asset
  • Familiarity with other BI tools like Tableau or Looker considered an asset
  • Knowledge of data governance, data cataloging, and lineage tools.

Competencies / Skills / Attributes

  • Advanced skills in Power BI, including DAX, data modeling, and visual design best practices.
  • Hands-on expertise in Excel and PowerPoint with executive grade data visualization
  • Solid understanding of data warehousing concepts and ETL pipelines.
  • Experience working with cross-functional teams in an agile or hybrid project environment.
  • Excellent communication skills and the ability to present insights to both technical and non-technical audiences.
  • Strong critical thinking, analytical and problem-solving skills, and excellent attention to detail
  • Excellent interpersonal skills and ability to collaborate/negotiate with various stakeholders
  • Exceptional organizational and time management skills and a demonstrated ability to prioritize work in a fast-paced environment
  • Highly customer centric approach to all initiatives

Additional InformationAt Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.WELCOME HOME

Company Overview

Indigo is a Canadian company focused on storytelling and enriching customer experiences across its 170+ retail locations, including Indigo, Indigospirit, Chapters, and Coles. The company seeks dynamic, customer-centric individuals who share its passion for books and creating joy for customers. They prioritize community engagement and strive for innovation and creativity in their operations.

Job Opportunity

Position: Intermediate Business Analyst in the Consumer Insights team
Key Responsibilities:

  • Analyze complex datasets and develop reporting solutions using SQL, Snowflake, and Power BI.
  • Collaborate with various teams to translate operational needs into analytical requirements.
  • Ensure data quality and accuracy, and support data integration projects.
  • Present insights to business leaders and document analytical processes.

Key Skills Required:

  • 3-5 years of experience in a relevant analyst role.
  • Proficiency in SQL and familiarity with cloud data warehousing (Snowflake).
  • Experience with BI tools like Power BI and knowledge of data governance practices.
  • Strong analytical, interpersonal, and communication skills, with a focus on customer centricity.

Culture and Inclusion

Indigo values diversity and inclusion, encouraging applicants from various backgrounds, including those identifying as Black, Indigenous, people of color, LGBTQ2+, or individuals with disabilities. They offer a supportive environment and accommodations during the recruitment process.

Sr. Manager, Consumer Insights, Tim Hortons, Canada – Restaurant Brands International – Toronto, ON

Company: Restaurant Brands International

Location: Toronto, ON

Expected salary:

Job date: Sat, 24 May 2025 06:10:49 GMT

Job description: Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.The Senior Manager, Consumer Insights at Tim Hortons is a business leader that will influence the strategies for Canada’s favorite QSR! This role is dedicated to uncovering and articulating meaningful insights that will grow Canadians’ connection with the brand and create the best menu and guest experience.This position is perfect for a strong communicator who is technically strong in market research methodologies and is always looking for new and innovative ways to address business challenges. The ideal candidate will be an excellent multitasker (we conduct about 200 research projects per year) and thrives in a fast-paced environment. You must have an infectious enthusiasm for the guest and of course coffee and food!We are looking to hire for a 12-month contract position.Role & Responsibilities:

  • Develop a forward-thinking research plan for your portfolio that supports the 3-year strategy
  • Proactively identify business issues and bring forward a fresh new perspective to address opportunities
  • Influence key stakeholders across the business and ensure insights and the voice of the consumer are incorporated into the decision-making process
  • Take a true ownership approach to your portfolio and projects
  • Actively seeks out new and inventive research methodologies
  • Build strong relationships and collaborate with internal business partners (Category, Category Analytics, Pricing, Marketing Communications, R&D, Digital, Operations, etc.), research suppliers and agencies
  • Lead the development, execution and evaluation of custom research projects and analysis of syndicated studies
  • Ensure that research partners are meeting project objectives and bringing their best thinking forward
  • Present results to key customers and stakeholders with strong storytelling, connecting insights and learning across the business to guide decision making
  • Lead the communication process and manages expectations regarding schedule and deadlines
  • Synthesize information (often from multiple sources) into a simple and compelling story that will engage the audience
  • Provide meaningful and actionable recommendations that ensures partners are making informed decisions that will drive the business forward
  • Manage and develop a direct report

Qualifications:

  • 5+ years in a consumer insights position, from the client or supplier side (client-side experience is an asset)
  • Experience leading custom research projects
  • Extensive market research skills with both qualitative and quantitative experience
  • A storyteller with strong communication and presentation skills
  • Can adapt to changing needs and scope
  • Strong curiosity and passion for the consumer
  • Detail-orientated with solid organizational and time management skills
  • Strong data analysis and reporting skills
  • Advanced PowerPoint and Excel skills
  • Retail/QSR experience an asset

#TimHortonsBenefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Summary:

Restaurant Brands International Inc. (RBI), one of the largest quick service restaurant companies globally, is seeking a Senior Manager, Consumer Insights for Tim Hortons. This role focuses on leveraging consumer insights to strengthen the brand’s connection with Canadians, enhance the menu, and improve guest experiences. The position entails developing research plans, identifying business issues, collaborating with internal teams, and presenting findings to stakeholders.

Key Responsibilities:

  • Create a research strategy aligned with a three-year plan.
  • Influence stakeholders with consumer insights.
  • Manage research projects and relationships with partners.
  • Communicate findings effectively to guide business decisions.

Qualifications:

  • 5+ years in consumer insights.
  • Experience with custom research projects.
  • Strong quantitative and qualitative research skills.
  • Excellent communication and presentation abilities.

This is a 12-month contract position, ideal for someone with a passion for consumer insights, strong organizational skills, and experience in the retail or QSR sectors. RBI offers comprehensive benefits focused on employee wellness and is committed to diversity and inclusion in the workplace.

Product Manager – Acuity Insights – Vancouver, BC

Company: Acuity Insights

Location: Vancouver, BC

Expected salary: $100000 – 120000 per year

Job date: Sun, 18 May 2025 22:22:50 GMT

Job description: and Product Marketing. Why This Could Be a Defining Step in Your PM Career You’ll take full ownership of key product areas used…. Offer & Reference Checks. If it’s a match, we move to offer, pending a digital reference check. How You’re Supported Compensation & Growth…

Analyst, Insights & Analytics Toronto, Ontario – Mindshare – Toronto, ON

Company: Mindshare

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 07:08:47 GMT

Job description: DescriptionPosition at MindshareMindshare – Analyst, Insights & AnalyticsAbout the jobThe opportunity
This initiative combines Marketing Technology and Demand Generation to build tailored customer journeys using connected data, which improves brand awareness, traffic, leads, sales, and dedication. They are looking for an innovative Junior Analyst to join the team. This role involves producing insights from marketing data, leading quantitative and qualitative research on media performance, and providing actionable recommendations. You will work with tools like Adobe Analytics, Google Marketing Platform, and Power BI to deliver insights through reports and analysis.Responsibilities

  • Assist in analyzing media performance data across various platforms and contribute insights to help optimize paid media campaigns in coordination with the media team.
  • Support in cleaning and organizing historical data to prepare it for analysis, while learning to ensure data quality and accuracy.
  • Help build and maintain data visualization reports that highlight key trends and campaign performance metrics for team review.
  • Work closely with cross-functional teams to provide analytical support and contribute to the evaluation of marketing strategies.
  • Coordinate with the marketing and Martech teams to help ensure paid media campaigns are properly tagged, following established taxonomy guidelines.

How will you create an impact?
This role makes a difference by acting as a bridge between marketing teams and data experts, helping everyone work together better. It involves understanding how customers interact with marketing efforts, from first contact to long-term engagement, and using that information to improve the overall customer experience and marketing results.What motivates you?

  • You’re eager to understand customer needs and contribute to meaningful solutions that make a real impact.
  • You’re naturally curious and excited to learn, always looking for new ways to grow your skills and support business goals.
  • You enjoy being part of a collaborative team, where learning from others and working together leads to better results.
  • You take initiative in your work, embracing challenges and striving to contribute with accountability and focus.
  • You value integrity and honesty and aren’t afraid to ask questions or speak up when something doesn’t feel right.
  • You believe in fostering a welcoming, inclusive environment where everyone can contribute and feel respected.

What We Are Looking For

  • University degree in Information Systems, statistics, Computer science or similar or equivalent field.
  • This is an entry-level role.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Patience in working through a backlog of data and make it clean.
  • Excellent problem solving skills: Ability to clean and dive into messy data to find insights
  • Some experience in digital media and analytics tools (Adobe Analytics, GA4, GMP, Meta, LinkedIn) and BI platforms (Power BI, Tableau, Datorama).
  • Experience with open-source programming languages (R, Python) is a plus
  • Basic understanding of database management and SQL is preferred.
  • Understand the nuances between the different channels and media platforms to ask the right questions.

Position Summary: Analyst, Insights & Analytics at Mindshare

Overview
Mindshare is seeking a Junior Analyst to join their innovative team focused on enhancing customer journeys through Marketing Technology and Demand Generation. The role involves analyzing marketing data to improve brand performance, generate leads, and boost sales.

Key Responsibilities

  • Analyze media performance data to optimize paid media campaigns.
  • Clean and organize historical data to ensure quality and accuracy.
  • Build and maintain data visualizations that track campaign metrics.
  • Collaborate with cross-functional teams for analytical support in marketing strategy evaluations.
  • Coordinate with marketing and Martech teams to ensure proper tagging of campaigns.

Impact
The role serves as a liaison between marketing and data teams, improving customer engagement insights and enhancing overall marketing outcomes.

Ideal Candidate Traits

  • Eager to understand customer needs and contribute to impactful solutions.
  • Naturally curious and eager to learn.
  • Collaborative team player, comfortable taking initiative.
  • Values integrity and inclusivity.

Qualifications

  • University degree in Information Systems, Statistics, Computer Science, or related field (entry-level).
  • Strong analytical skills with attention to detail.
  • Experience with digital media analytics tools and BI platforms (e.g., Adobe Analytics, Power BI).
  • Familiarity with programming languages (R, Python) and basic SQL is a plus.

Ideal candidates should be patient and methodical in working with data while understanding the nuances of various media channels.

Analyst, Insights & Analytics – Mindshare – Toronto, ON

Company: Mindshare

Location: Toronto, ON

Expected salary:

Job date: Fri, 09 May 2025 00:42:58 GMT

Job description: DescriptionMindshare – Analyst, Insights & AnalyticsAbout the jobThe opportunity
This initiative combines Marketing Technology and Demand Generation to build tailored customer journeys using connected data, which improves brand awareness, traffic, leads, sales, and dedication. They are looking for an innovative Junior Analyst to join the team. This role involves producing insights from marketing data, leading quantitative and qualitative research on media performance, and providing actionable recommendations. You will work with tools like Adobe Analytics, Google Marketing Platform, and Power BI to deliver insights through reports and analysis.Responsibilities

  • Assist in analyzing media performance data across various platforms and contribute insights to help optimize paid media campaigns in coordination with the media team.
  • Support in cleaning and organizing historical data to prepare it for analysis, while learning to ensure data quality and accuracy.
  • Help build and maintain data visualization reports that highlight key trends and campaign performance metrics for team review.
  • Work closely with cross-functional teams to provide analytical support and contribute to the evaluation of marketing strategies.
  • Coordinate with the marketing and Martech teams to help ensure paid media campaigns are properly tagged, following established taxonomy guidelines.

How will you create an impact?
This role makes a difference by acting as a bridge between marketing teams and data experts, helping everyone work together better. It involves understanding how customers interact with marketing efforts, from first contact to long-term engagement, and using that information to improve the overall customer experience and marketing results.What motivates you?

  • You’re eager to understand customer needs and contribute to meaningful solutions that make a real impact.
  • You’re naturally curious and excited to learn, always looking for new ways to grow your skills and support business goals.
  • You enjoy being part of a collaborative team, where learning from others and working together leads to better results.
  • You take initiative in your work, embracing challenges and striving to contribute with accountability and focus.
  • You value integrity and honesty and aren’t afraid to ask questions or speak up when something doesn’t feel right.
  • You believe in fostering a welcoming, inclusive environment where everyone can contribute and feel respected.

What We Are Looking For

  • University degree in Information Systems, statistics, Computer science or similar or equivalent field.
  • This is an entry-level role.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Patience in working through a backlog of data and make it clean.
  • Excellent problem solving skills: Ability to clean and dive into messy data to find insights
  • Some experience in digital media and analytics tools (Adobe Analytics, GA4, GMP, Meta, LinkedIn) and BI platforms (Power BI, Tableau, Datorama).
  • Experience with open-source programming languages (R, Python) is a plus
  • Basic understanding of database management and SQL is preferred.
  • Understand the nuances between the different channels and media platforms to ask the right questions.

Job Summary: Analyst, Insights & Analytics at Mindshare

Opportunity Overview:
Mindshare seeks a Junior Analyst to merge Marketing Technology and Demand Generation, focusing on creating tailored customer journeys. The role involves analyzing marketing data, conducting media performance research, and providing actionable insights using tools like Adobe Analytics, Google Marketing Platform, and Power BI.

Key Responsibilities:

  • Analyze media performance data to optimize paid media campaigns.
  • Clean and organize historical data to ensure quality and accuracy.
  • Build and maintain data visualization reports to showcase trends and metrics.
  • Collaborate with cross-functional teams for analytical support and marketing evaluation.
  • Ensure proper tagging of paid media campaigns in coordination with marketing and Martech teams.

Impact of the Role:
The position serves as a connection between marketing and data teams, enhancing customer understanding and improving marketing outcomes.

Candidate Motivation:

  • Eager to understand customer needs and contribute to impactful solutions.
  • Curious and interested in skill development.
  • Enjoys collaborative efforts and values integrity.
  • Embraces challenges and promotes an inclusive environment.

Qualifications:

  • University degree in Information Systems, Statistics, Computer Science, or a related field.
  • Entry-level position.
  • Strong analytical skills with attention to detail.
  • Familiarity with digital media analytics tools and BI platforms.
  • Experience with programming languages (R, Python) and basic SQL knowledge is a plus.
  • Understanding of different media platforms to ask insightful questions.