Tag: Insurance

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 00:41:59 GMT

Job description:

Job Description: IT Operations and Digital Transformations Specialist

Position Overview:
We are seeking a dynamic and experienced IT Operations and Digital Transformations Specialist to join our team. This role requires a deep understanding of IT operations, digital transformation processes, and the ability to collaborate effectively with various service channel organizations. The ideal candidate will possess a strong background in management, product development, product marketing, training, sales, presales, and enablement teams.

Key Responsibilities:

• IT Operations Management: Oversee daily IT operations to ensure efficiency and alignment with organizational goals.

• Digital Transformation Leadership: Drive and implement digital transformation initiatives that enhance business processes and improve customer engagement.

• Cross-Functional Collaboration: Work closely with product development and marketing teams to integrate IT solutions that support product launches and marketing strategies.

• Training and Enablement: Develop and deliver training programs to equip teams with the knowledge and skills required to leverage new technologies and processes effectively.

• Sales and Presales Support: Collaborate with sales and presales teams to provide technical expertise and contribute to the development of compelling customer solutions.

• Listening and Communication Skills: Exhibit excellent oral and listening skills to effectively communicate with internal and external stakeholders, ensuring their needs are met.

Qualifications:

• Proven experience in IT operations and digital transformation projects.
• Strong background in collaborating with service channel organizations.
• Familiarity with management practices in product development, marketing, and sales.
• Exceptional interpersonal and communication skills, both verbal and written.
• Ability to thrive in a fast-paced, collaborative environment.

Join us and be part of a forward-thinking organization that values innovation and transformation in the IT landscape!

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sun, 05 Oct 2025 22:49:37 GMT

Job description:

Job Title: IT Operations and Digital Transformation Specialist

Job Description:

We are seeking an experienced IT Operations and Digital Transformation Specialist to join our team, driving impactful change across our organization. The ideal candidate will have a robust background in managing and optimizing IT operations and a proven track record in facilitating digital transformations.

Key Responsibilities:

• Collaborate with service channel organizations to enhance IT operational efficiency and spearhead digital transformation initiatives.
• Engage with cross-functional teams, including Management, Product Development, Product Marketing, Training, Sales, Presales, and Enablement, to identify opportunities for improvement and innovation.
• Develop and implement strategies that align IT operations with business goals while ensuring seamless integration across departments.
• Conduct thorough analyses of operational processes and digital tools to streamline workflows and improve service delivery.
• Communicate effectively with stakeholders at all levels, presenting findings and recommendations clearly and persuasively.
• Provide training and support to team members on new tools and processes to promote adoption and maximize ROI.

Qualifications:

• Proven experience in IT operations, digital transformation, or related fields.
• Strong understanding of service channel organizations and their operational frameworks.
• Excellent oral and written communication skills, with the ability to listen actively and engage various teams effectively.
• Experience working in cross-functional environments and managing relationships across multiple departments.
• A problem-solving mindset with a focus on driving results and enhancing the overall customer experience.

Join us in this pivotal role where you will contribute to our mission of leveraging technology to elevate our operations and transform our digital landscape. If you are passionate about innovation and collaboration, we want to hear from you!