LifeWorks – Technical Customer Service Agent II – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary: $44500 – 89000 per year

Job date: Tue, 30 Sep 2025 22:58:08 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Create awesome experiences for our customers.Our team and what we’ll accomplish togetherAt TELUS Health, we are on a mission to create innovative technologies and services that drive our vision which is to create a healthier world, one life at a time. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Employer Products group empowers healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive health and wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, physical and mental health, finances, and work.As a Global Employee Engagement Platform serving tens of thousands of companies and millions of employees worldwide, our products are developed using innovative technology (Cloud, data, AI, etc.), agile methodology, and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies love to use.As a Technical Customer Service Agent you will provide world class service to our employer customers. Reporting to the Technical Customer Service Team Manager, you will be responsible for providing TELUS Health Case Management Product support and quality assurance expertise to ensure the final products and solutions satisfy business objectives and user expectations.What you’ll doDeliver excellent customer service to clients and employees submitting support ticketsDrive positive customer experience with clear, professional communications to resolve issuesManage support tickets, document processes, identify areas for improvementProvide support to users on applications in the Absence and Disability Management spaceFocus on ensuring accurate technology changes within TELUS Health Case Management systemsSupport monthly technology releases and regression testingSupport new client implementation including user access through SSO, inbound/outbound feeds and investigationsMonitor clients’ logs to ensure any issues are communicated in a proactive mannerOwn the workflow from initiation to completion of all requests, ensuring that internal and external stakeholders are kept informed on items in progressWhat you bring1-3 years’ experience in a customer support role, ideally in a corporate environmentExceptional customer service skills; you genuinely enjoy interacting with other people and helping to resolve their issuesAbility to understand issues, ask thoughtful questions, think logically and creatively, exercising good judgement to effectively implement a solutionSuperior interpersonal skills with the ability to read different situationsUnderstands technical subjects and can easily explain them in non-technical languageUnderstands application development concepts and can easily engage in a technical discussionSolid problem-solver and capable of proposing options to support business decision making if requiredHas an interest to understand the industry and business processes of the departmentKnowledge of Short Term Disability, Disability Management and Workers Compensation processesSeizes opportunities to level up their internal technical knowledge through available online coursesSelf-motivated, passion for working in a dynamic, high-performance culture, and can work well with minimal direct supervisionProficiency in English (written and verbal). French is an asset.Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.Salary Range: $44,500 – 89,000 CAD annuallyActual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in-office, virtually or a combination of bothGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more …#LI-REMOTEA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

LifeWorks – Technical Customer Service Agent II – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary: $44500 – 89000 per year

Job date: Wed, 01 Oct 2025 02:03:11 GMT

Job description: to develop your skills And much more … #LI-REMOTE A bit about us We’re a people-focused, customer-first, purpose-driven… conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS…

Proposal Writer (Pension and Benefits) – LifeWorks – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Jun 2025 01:54:48 GMT

Job description: projects requested by Business Development, Operations, and Marketing personnel. Qualifications/Skills: Bachelor’s degree… in Writing, Communications, Marketing, or related field preferred. 3+ years of experience in proposal writing or related role…

The content outlines a role focused on projects requested by Business Development, Operations, and Marketing teams. Qualifications include a preferred Bachelor’s degree in Writing, Communications, Marketing, or a related field, along with 3+ years of experience in proposal writing or a similar position.

LifeWorks – Analyst, Pension Administration (Hybrid or 100% remote) – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Sun, 20 Jul 2025 06:44:06 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish togetherAt TELUS Health, we bring clarity to plan options and simplify communications between members, administrators, and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations and transactions. Are you ready to take your career to the next level and make a real impact?Why TELUS Health?With us, you’ll experience:A vibrant and dynamic team environment where collaboration is keyEngaging projects and mandates that foster growth and developmentCareer opportunities geared toward your professional advancementThe flexibility to work in the office, remotely, or a hybrid of bothA flexible schedule and a comprehensive benefits programWhat you’ll doAs a Pension Analyst, you’ll play a critical role in administering pension plans and providing analytical and administration support. Here’s what you’ll do:Respond to plan inquiries and requests from clients promptly and professionallyCalculate and process timely payment of termination, retirement, and death benefits for medium-sized plans and review such for simple plansPrepare year-end annual pension statements accuratelyPrepare membership and asset data for actuarial valuations conscientiouslyApply and interpret pension benefit calculations in accordance with plan provisions and legislative requirementsWork with pension databases to ensure data accuracyAttend internal training sessions to stay updated on industry trends and topicsParticipate in client meetings and presentations to add valueAssist with special projects as required to support team goalsWhat you bringWe’re looking for an experienced and skilled individual with:Post-secondary education (preferably in Mathematics, Statistics, Actuarial Science) or relevant courses related to Pension AdministrationSharp analytical thinking and attention to detailsDedicated team player who demonstrates initiative and independenceExcellent organizational skillsStrong written and verbal communication skills in English; French would be an assetKnowledge of Microsoft ExcelAre you ready to join a team where your expertise and dedication make a difference? We’re excited to meet you and see how you can contribute to our success!A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

LifeWorks – Senior Analyst, Pension Administration (Hybrid or 100% remote) – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Sun, 20 Jul 2025 07:28:25 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish togetherTELUS Health can provide clarity among plan options and take the strain out of communications between members, administrators and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations and transactions.Our Senior Analyst works in a team and is responsible for administering pension plans for assigned clients and providing analytical and administration support to both clients and the teamHere’s HowWork with a vibrant and dynamic teamDevelop through engaging mandates and projectsHave career opportunities for professional developmentHave complete flexibility to work in office, remote, or a mix of bothEnjoy a flexible schedule and a comprehensive benefits programWhat you’ll doReceive and respond to plan enquiries and requests from clientsCalculate and process timely payment of termination, retirement and death benefits for medium sized plans and review such for simple plansSupport the relationship between clients and other members of consulting teamCoordinate information flow between clients and trusteesReconcile plan assets and plan membershipsTrain new analysts on systems and proceduresPrepare year-end annual pension statementsPrepare membership and asset data for actuarial valuationsApply and interpret pension benefit calculations in accordance with routine plan provisions and legislative requirementsWork with pension databasesAttend internal training sessions to build knowledge of industry topics and trendsParticipate in client meetings and presentationsAssist with special projects, as requiredWhat you bring3 to 5 years of Defined Benefit pension administration experience (completed complex retirement, termination, death and marriage breakdown calculations manually)Post-secondary education (preferably in Mathematics, Statistics, Actuarial Science) or completed courses related to Pension AdministrationAdvance knowledge of Defined Benefit pension plans and provincial pension and tax legislationExperience reviewing pension calculations and member transactionsAbility to lead projects by taking ownership and being accountable for assigned tasksProven ability to manage multiple tasks simultaneouslyExcellent analytical and mathematical skillsExceptional client service focus with strong professional acumenA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Customer Success Manager (Mid Market) – LifeWorks – Vancouver, BC

Company: LifeWorks

Location: Vancouver, BC

Job description: do As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients… communication programs and strategies, providing regular project updates and presenting product roadmaps. Facilitate strategy…
As a Customer Success Manager, your role involves ensuring the ongoing success of clients by implementing communication programs and strategies. You will provide regular project updates, present product roadmaps, and facilitate strategic initiatives to enhance client relationships and satisfaction.
I’m unable to access external websites directly. However, I can help you create a job description based on common elements and examples. If you can provide the details or key points from the job listing, I’ll be happy to assist you in drafting a professional job description!

Expected salary: $104000 – 124000 per year

Job date: Sat, 12 Jul 2025 05:14:07 GMT

LifeWorks – Client Support Business Analyst, DB Pension – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Thu, 19 Jun 2025 06:13:12 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish togetherThe client support Business Analyst will be responsible for the delivery of services to our clients.
This role combines technical expertise with business administration to deliver effective solutions while ensuring quality throughout the development lifecycle.
This role is 100% remote.What you’ll doEstablish and maintain excellent client relationship & satisfaction;Clear knowledge of our Solution and can effectively support the teamProvide expertise in particular functional areas of our Solution including integration with other components in the solutionMonitor and track all client requests to ensure work is appropriately assigned to various internal teams ensuring clear ownership and accountability, and is completed in a timely manner with quality;Attend and prepare regular status meetings with the clientWorks directly with the internal team to resolve incidents, prepare client requirement documentation, understand changes in upcoming releases, and provide client supportWhere appropriate peer review responses from team membersPerform regular follow-ups with the different support teams involved in root cause analysis and functional support to make sure the service level agreements are respectedParticipate in the analysis of requests for changes to our solution or internal processes including updates to requirement documentationOrganize and manage change order project deliverables as may be required to deliver “Out of Scope” work, including preparation of requirement documentation, demo/walkthrough, configuration, review of complex test scenarios and testing results, to client where applicableCollaborate with the Support Team Manager and Client Manager to ensure client requests are appropriately staffed and that client user are effectively using our integrated solutionWhat you bringHave a college education in a field deemed relevant;Have a minimum of 3 years of experience in Defined Benefit Pension AdministrationAdvanced skills with ExcelBe able to understand business needs and identify the best way to respond to itDetailed oriented and able to assess situations logicallyAble to understand client issues and provide guidance on next stepsAble to manage client priorities and expectationsBe able to manage priorities and meet deadlines in a changing environmentExcellent communication skills (oral or written) with external clients and internal team members at all levelsKnowledge of the area of pension or benefits administration and / or quality assurance experience will be considered an assetBe available for occasional travel#REMOTE#LI-JG1#TelusHealthJobsA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Proposal Writer (Pension and Benefits) – LifeWorks – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Thu, 12 Jun 2025 03:07:18 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Use your leadership and experience to be part of the business growth of our industry leading products and services.The Proposal Writer will support TELUS Health’s North American Retirement and Benefit Solutions (RBS) team and be responsible for creating compelling and persuasive proposals to win new business opportunities, understanding proposal strategy, and developing a solutions-based proposal in response to Requests for Anything (RFx) and questionnaires received relating to TELUS Health’s RBS services. This role requires strong writing skills, attention to detail, and the ability to effectively communicate complex information.Role Description:The Proposal Writer will coordinate and manage responses to RFx and questionnaires, ensuring timely delivery of responses in collaboration with cross-functional teams. They must possess excellent writing and communication skills, attention to detail, and the ability to work under pressure to meet tight deadlines.Responsibilities:Provide coordination and project management for proposal writing, managing proposal timelines and deadlines to meet submission requirements.Analyze and understand the requirements of RFx, plan and develop proposals that will meet those requirements.Ensure RFx responses are produced and delivered by the deadline by driving to deadlines for information gathering, drafting, review, approvals, and delivery.Collaborate with sales and subject matter experts to gather information for RFx/questionnaires and develop and write response content.Conduct research to gather relevant information and data for proposals.Write and edit proposal content to effectively communicate key messages and value propositions.Review and proofread proposals for accuracy, grammar, and formatting.Ensure proposals are compliant with client requirements and align with company branding guidelines.Coordinate with graphic designers and other team members to enhance proposal visuals.Develop proposal templates and boilerplate content for reuse.Maintain a library of proposal content and templates for future use.Assist with special projects requested by Business Development, Operations, and Marketing personnel.Qualifications/Skills:Bachelor’s degree in Writing, Communications, Marketing, or related field preferred.3+ years of experience in proposal writing or related role.Excellent writing and editing skills with a strong attention to detail.Ability to work under pressure and meet tight deadlines, including multiple projects with concurrent deadlines.Strong research and analytical skills.Proficiency in Microsoft Office suite, Google Workspace (formerly G Suite), and proposal management/content management software.Excellent communication and interpersonal skills.Creative thinking and problem-solving abilities.Detail-oriented with strong organizational skills.Experience in human resources and/or benefits administration is preferred.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

TELUS Health aims to empower individuals to lead healthier lives by harnessing advanced technology for holistic health improvement across physical, mental, and financial aspects. They are looking for a Proposal Writer to join their North American Retirement and Benefit Solutions (RBS) team. This role involves creating persuasive proposals to secure new business, managing responses to Requests for Anything (RFx), and ensuring alignment with client needs and company branding.

Key Responsibilities:

  • Coordinate and manage RFx proposal timelines and deadlines.
  • Analyze RFx requirements and develop tailored proposals.
  • Collaborate with sales and subject matter experts to gather information.
  • Write and edit proposal content for clarity and effectiveness.
  • Review proposals for accuracy and compliance.
  • Maintain a library of proposal content and assist in special projects.

Qualifications:

  • Bachelor’s degree in relevant fields and 3+ years of proposal writing experience.
  • Strong writing, editing, and communication skills.
  • Ability to work under pressure and manage tight deadlines.
  • Proficiency in Microsoft Office, Google Workspace, and proposal management software.

TELUS promotes an inclusive, customer-first culture and prioritizes the health and safety of its team, requiring COVID-19 vaccination for new hires at healthcare centers. Candidates acknowledge that their information will be shared within the TELUS Group during the selection process.

LifeWorks – Bilingual Pension Analyst- Defined Contributions (Remote) – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Wed, 04 Jun 2025 06:44:23 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Impact You’ll Make and What We’ll Accomplish Together:The Pension Analyst for Defined Contribution will work within a team to provide quality client-focused administrative services for our corporate clients. You will be responsible for administering pension plans and providing analytical support to both clients and the team. Our aim is to streamline plan options and simplify communications between members, administrators and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, electronic data interfaces, calculations and transactions.What You’ll Do:Performs standard pension benefit calculations (retirements, terminations, etc.) in accordance with plan rules and legislative requirements.Processes interfund transfers, contributions, withdrawals, and terminations for clients.Assists in the preparation of year-end annual pension statements and provides regular and ad hoc reports for clients.Works with pension databases and TELUS Health’s internal software/systems, including entering, updating, and auditing information.Receives and responds to routine plan inquiries and requests from clients and plan members.Liaises with consultants, trust companies, and investment manager representatives concerning clients’ DC plans.Performs monthly reconciliations and ensures quality control and service standards are maintained for all transactions.Keeps apprised of applicable new and existing pension, tax, and securities legislation; shares knowledge with the team.Attends internal training sessions to build knowledge of industry topics and trends.You’re the Missing Piece of the Puzzle:Post-secondary education (preferably in Mathematics, Statistics, Actuarial Science)Experience administering Defined Benefit or Defined Contribution pension plans, including knowledge of provincial pension legislation, tax regulations, and experience with benefit calculations (retirement, termination, death) and multi-employer plans.Excellent analytical and mathematical skillsExcellent communication and time management skills as well as the ability to manage multiple assignmentsAdvance proficiency in MS Office Suite (Word, Outlook); expert proficiency in ExcelDedicated team player, who demonstrates initiative and independenceExcellent written and oral communication skills in English and FrenchGreat to havesCEBS or PPAC an assetA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.