Marketing Coordinator (K-12 Education) – myBlueprint – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sat, 15 Feb 2025 07:21:53 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityReporting to our Director of Marketing, we are seeking a creative, motivated, and organized Marketing Coordinator to support our marketing initiatives and campaigns. This entry-level role is ideal for a recent graduate of a marketing program who thrives in a fast-paced environment and is eager to develop a broad skill set across content creation, event coordination, digital marketing, and social media. If you’re a recent marketing graduate eager to kick-start your career in marketing and take ownership of impactful projects, we’d love to hear from you!What you will do:Content Creation: Write compelling blog posts and develop sales enablement resources such as one-pagers for events.Event Coordination: Serve as the primary point of contact with event organizers and vendors, create event briefs for on-site team members, and manage pre- and post-event processes in Salesforce and HubSpot.Social Media: Develop and schedule engaging social media posts, monitor social channels, and engage with the community.Email Marketing: Write and set up marketing emails, adhering to brand tone and messaging.Digital Marketing: Update and create webpages, set up webinars, and stage blogs in WordPress.Customer Marketing: Effectively communicate product updates and support a strong, connected customer community.What success looks like:30 DaysGain a thorough understanding of the brand voice, products, services, and key marketing objectives.Shadow the Director of Marketing to understand existing marketing strategies and processes.Assist in drafting and scheduling social media posts and email marketing campaigns.Collaborate with the Director of Marketing to coordinate one event, managing logistics and creating pre-event materials.60 DaysTake full ownership of social media scheduling and community engagement.Write and schedule marketing emails independently.Write your first blog post.Develop one sales enablement resource, such as a one-pager.90 DaysIndependently write and publish content aligned with key marketing initiatives.Support with digital marketing initiatives including landing page creation, website optimizations, etcOwn event coordination from pre-event logistics to post-event processes.What an ideal candidate will have:Strong Writing Skills: Ability to craft engaging, clear, and persuasive content for various audiences.Time Management & Prioritization: Ability to manage multiple projects and meet deadlines.Communication: Strong verbal communication skills to collaborate effectively.Attention to Detail: High standard of accuracy in content and campaign execution.Resourcefulness: Willingness to find solutions and navigate challenges independently.Willingness to Try New Things: Openness to learning new tools and exploring creative strategies.Bachelor’s degree or diploma in Marketing, Communications, or a related field.Bonus points for:Experience with tools such as HubSpot, Salesforce, and CMS platforms (WordPress or similar) is a plus.
Familiarity with social media scheduling tools (i.e. Hootsuite) and basic design tools (e.g., Canva, Adobe Suite) is a bonus.Familiarity with the K-12 education system (volunteer or work experience).A passion for the world of K-12 education.Bilingual (French and English)Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • One paid volunteer day per year to give back to a cause you’re passionate about
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to two months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint is a company that provides K-12 EdTech tools to support student success and learning documentation. They are looking to hire a Marketing Coordinator to support their marketing initiatives and campaigns. The ideal candidate should have strong writing skills, time management abilities, and a willingness to learn new tools. The company values accountability, collaboration, growth, adaptability, transparency, and community, and offers benefits such as health coverage, flexible vacation days, and a remote-friendly work environment. The hiring process includes a phone interview, a take-home assignment, virtual interviews, and meeting with team members before extending an offer. They are committed to creating an inclusive workplace and encourage candidates from diverse backgrounds to apply.

myBlueprint – Data Integration Specialist (Education Technology) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sun, 02 Feb 2025 07:39:45 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs a Technical Integration Specialist, you will play a pivotal role in supporting seamless technical integrations and onboarding experiences for our partners in the K-12 education space. You will leverage your expertise in education technology to improve onboarding processes, configure integrations, and provide exceptional technical support for our partners.If you have a strong technical background in the K-12 education industry and a passion for supporting student success, we’d love to hear from you!What you will do:Technical Onboarding & Integration ManagementLead the technical onboarding process for new customers, ensuring smooth integrations with education systems such as SIS, LMS, OneRoster, and open standards to guarantee customer satisfaction and success.Identify gaps in the onboarding process and create clear processes and resources that enhance efficiency and prepare customers for long-term success with our platform.Partner with cross-functional teams to design and develop scalable, repeatable workflows for integrations and technical support, ensuring these processes can grow alongside the company.Technical Support & TroubleshootingProvide hands-on technical support during setup, configuration, and troubleshooting, building strong relationships with district IT teams and internal teams (Sales, Customer Success) to ensure smooth coordination and communication.Proactively monitor technical inquiries, respond swiftly, and escalate complex issues to the Engineering team when needed, ensuring that problems are resolved promptly and effectively.Process Improvement & Documentation OwnershipLead the creation, maintenance, and continuous improvement of clear and concise technical documentation (including guides, FAQs, and training materials) for both internal teams and external customers.Regularly assess and refine existing workflows to improve efficiency, ensuring that processes and documentation remain relevant, up-to-date, and aligned with company growth.Use feedback from onboarding and technical support interactions to identify opportunities for internal process improvements, enhancing customer satisfaction and operational efficiency.Continuously monitor trends and advancements in education technology, proactively identifying opportunities to enhance both our product offerings and internal processes to maintain a competitive edge.What an ideal candidate will have:Experience: 3-5+ years in technical integrations, ideally with experience in an education technology company. Strong familiarity with K-12 systems such as Student Information Systems (SIS), Learning Management Systems (LMS), OneRoster, or similar platforms.Technical Expertise: In-depth knowledge of APIs, Single Sign-On (SSO), cloud-based integration methods, RESTful APIs, and webhooks. Ability to navigate complex integrations with K-12 platforms and troubleshoot integration issues.Data Analysis & Excel Proficiency: Advanced proficiency in Microsoft Excel, with the ability to manipulate data, analyze large datasets, identify trends, and extract actionable insights.Problem-Solving & Troubleshooting: Proven ability to quickly diagnose and resolve complex technical issues in real-time, ensuring minimal impact on customer experience and business operations.Process Improvement: Experience in driving process improvements, identifying inefficiencies, and implementing scalable solutions to optimize integrations, customer onboarding, and technical support workflows.Documentation Expertise: Proven ability to create and maintain clear, user-friendly technical documentation, including user guides, FAQs, troubleshooting manuals, and training materials for both internal teams and external customers.Clear Communication: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong collaborative skills to work effectively across teams (Sales, Customer Success, Engineering) and with external stakeholders (e.g., district IT teams).Support Tools & Systems: Proficiency with technical support tools and ticketing systems (e.g., Jira, Confluence). Comfortable managing and escalating issues to ensure swift resolutions.Continuous Learning: Proactive in staying ahead of industry trends and SaaS best practices. Demonstrated commitment to professional development and continuous improvement of integration processes.Bonus points for:Experience working with K-12 education systems and a deep understanding of the education technology landscape.Familiarity with Power BI or similar data visualization tools for presenting actionable insights.Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Technical Integration Specialist (K-12 Education) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sat, 25 Jan 2025 03:41:11 GMT

Job description: across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success…: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams…

myBlueprint – Customer Success Specialist (K-12 Education) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sun, 26 Jan 2025 05:16:05 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs a Customer Success Specialist for myBlueprint, you’ll build strong relationships with district leaders, administrators, and educators to support their goals and maximize the use of our Education Planner platform. You’ll manage a portfolio of accounts, monitor progress, and proactively address challenges to ensure engagement and satisfaction.If you have a background in education, enjoy building relationships, and want to make a meaningful impact, this role could be a great fit for you!What you will do:Retention and ExpansionBuild and maintain proactive relationships with district leads and key stakeholders to drive success and goal alignment.Own the customer lifecycle for your portfolio, focusing on Net Revenue Retention (NRR) and ensuring high retention rates through tailored support.Identify potential risks, proactively monitor account health, and implement solutions to address issues and ensure customer success.Pursue growth opportunities, including upsell, cross-sell, and expansion within existing accounts to drive revenue growth.Customer Experience and Product AdoptionCollaborate with internal teams to develop and implement strategies that enhance customer experience and product adoption.Develop and deliver tailored training and resources to help partners maximize the value they get from myBlueprint.Ensure process adherence, maintain data accuracy, and contribute to improvements across training, resource creation, and operational efficiency.Customer Engagement and FeedbackGather and share partner feedback with internal teams to enhance the customer experience and influence product development.Represent myBlueprint at educational conferences and professional events, delivering presentations, running booths, and reporting key takeaways to cross-functional teams.Collaborate with the Sales team to ensure a smooth transition from sales to onboarding and ongoing success.What an ideal candidate will have:Experience: 2+ years of experience in K-12 education (teaching or administration) OR 2+ years in Customer Success or Account Management within a SaaS environment. A combination of both is preferred.Relationship Building: Proven ability to build and maintain strong relationships, ensuring long-term customer success and ongoing engagement.Business Acumen: Strong understanding of customer needs and the ability to influence decision-makers to drive success and maximize value.Collaboration: Proven ability to work cross-functionally with internal teams to achieve shared goals and improve customer outcomes.Adaptability: Comfortable working in a fast-paced, evolving environment, with the ability to manage change while prioritizing customer needs and success.Problem Solving: Proactive in identifying challenges, resolving issues, and driving product adoption to deliver optimal value to customers.Data and CRM Proficiency: Experience with CRM tools (e.g., Salesforce) and data analysis to track customer interactions, monitor account health, and improve customer engagement.Time Management: Strong organizational skills with the ability to manage multiple priorities and focus on key customer outcomes.Change Management: Experience helping customers navigate product updates, ensuring smooth transitions and continued value from the platform.Bonus points for:Familiarity with provincial/state curriculum standards and mandates.Bilingual proficiency in French.Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Team Lead, Software Development (.NET) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Wed, 08 Jan 2025 00:13:59 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs the Team Lead, Software Development (Core Services), you’ll be at the forefront of creating high-quality, scalable software solutions while setting the standard for your team. This role combines hands-on development with leadership, requiring strong technical skills to transform functional requirements into robust, high-performing code. You’ll work closely with senior technical leaders to define and implement the design direction for our backend services, consistently improving our Engineering SDLC practices, driving team scrum activities, and performing thorough code reviews.Your contributions will go beyond coding—you’ll mentor team members, guide their professional growth, and ensure smooth, effective software delivery. Collaborating with Product and Engineering leadership, you’ll foster a productive and motivated team environment, focused on innovation and quality. As part of this, you’ll take an active role in recruitment and people management, conducting one-on-ones and performance reviews to support both team and individual success. This opportunity is ideal for a skilled developer and natural leader eager to make a meaningful impact on both product and team culture.What you will do:

  • Plan and manage sprints and tasks for the Core (Backend) Team, ensuring timelines and priorities are clear for all team members.
  • Lead daily stand-ups, manage team deliverables, and work closely with Product and QA teams to meet release goals and deadlines.
  • Conduct regular one-on-ones, set and track personal goals, and support career progression for team members through training and mentorship.
  • Own the code review process, enforce high-quality coding standards, and introduce best practices to maintain a robust, scalable codebase.
  • Drive effective time management within the team, prioritize tasks to meet SLAs, and ensure timely feature releases and bug fixes.
  • Collaborate proactively, provide regular feedback, simplify development processes, and support a positive developer experience.
  • Take initiative to suggest and implement improvements, stay updated with technology trends, and keep our apps current with the latest frameworks and libraries.
  • Contribute to a strong team culture by demonstrating company values such as accountability, collaboration, adaptability, and growth.

What an ideal candidate will have:

  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • 5+ years of proven experience as a Backend Engineer, with a focus on .NET.
  • Strong knowledge of backend development concepts and best practices.
  • Experience with RESTful API development and integration.
  • Proficiency in SQL database design and management.
  • 1+ years of experience leading a team of 3-5 engineers.
  • Ability to estimate projects and assist project managers in creating roadmaps.
  • Excellent problem-solving skills and a strong commitment to delivering high-quality code.
  • Experience managing projects/tasks in an Agile/Scrum environment.
  • Strong communication skills and the ability to collaborate effectively with cross-functional teams.
  • Ability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously.

Bonus points for:

  • Experience with people and performance management responsibilities such as running 1:1s and conducting performance reviews.
  • Frontend development experience with frameworks such as React.

Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, we gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.We carefully review each candidate’s application for the role. If there is a match, we’ll reach out to invite you to the next stage. Our hiring process will generally follow this format: * Technical Test – You’ll receive a short technical test via email to complete on your own time. This quiz reflects the responsibilities of the role and provides insight into our work.

  • Interview with People Team – We’ll discuss the opportunity in more detail, get to know you, and answer any questions you may have.
  • Interview with Engineering Team – You’ll meet with our Director of Engineering to dive deeper into your background, the role, and our organization. This interview will cover technical and behavioural components related to the job. Other team members may join part of this discussion.
  • Offer Stage – If everything aligns, we’ll extend an offer and welcome you to the team! Offers are contingent upon successful reference and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Customer Success Manager (K-12 Education) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Wed, 08 Jan 2025 02:02:39 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs a Customer Success Manager for SpacesEDU, you’ll play an integral role in guiding our customers through their journey. By fostering existing relationships, driving product adoption, sharing best practices, and overseeing renewals, you’ll become a trusted advisor for school and district leads. You’ll focus on driving retention through proactive problem-solving, upselling, and expansion opportunities.If you’re passionate about improving student success and learning experiences, with a strong background in education or customer success, this role could be a great fit for you!What you will do:Retention and ExpansionDrive partner retention by anticipating needs, mitigating churn risk, and implementing effective strategies that elevate the customer journey at every touchpoint.Design and execute engagement campaigns and initiatives for the Success Team and your partners.Identify, nurture, and close expansion and upsell opportunities to expand product adoption and drive revenue.Manage the negotiated renewal process.Industry Expertise and Customer InsightsDemonstrate expertise in the education industry through thought leadership in assessment, digital documentation, and educational technology.Actively inform product and process development by collecting, sharing, and actioning upon valuable partner and research-based insights, ideas, and challenges.Account Management and Customer EngagementOwn and manage the partner lifecycle for medium to enterprise-level accounts, ensuring timely support on inquiries and requests.Lead partner workshops, trainings, and meetings involving product updates, implementation strategies, thought leadership, and more.Establish clear, measurable goals for each partner account to track success and drive continuous adoption with meaningful engagement.Monitor implementation progress, adoption rates, and partner interactions to optimize partner outcomes and satisfaction.What an ideal candidate will have:Experience: 4+ years of experience in K-12 education (teaching or administration) OR 3+ years in Customer Success or Account Management within a SaaS environment. A combination of both is preferred. Experience managing complex, strategic accounts is highly desirable.Communication: Exceptional communication skills, with the ability to engage, influence, and build strong relationships with stakeholders at all levels, including senior leadership.Presentation: Proficiency in crafting and delivering compelling presentations for senior-level audiences, driving alignment and influencing key decisions.Strategic Thinking: Proven ability to lead customer-facing initiatives, drive strategic growth, and influence product and process development. Leverages customer insights to inform decision-making and drive long-term value for both customers and the organization.Problem Solving: Proactive, solutions-oriented mindset with the ability to anticipate challenges, design strategic initiatives, and implement actionable plans that deliver long-term success.Collaboration: Ability to collaborate effectively with cross-functional teams, driving shared objectives and ensuring customer success in a fast-paced environment.Operations: Strong operational expertise with a focus on driving efficiencies, optimizing processes, and ensuring high satisfaction across the entire customer lifecycle.Bonus points for:Bilingual proficiency in French.Experience in EdTech at a SaaS company.Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Customer Success Manager – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 03:50:50 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs a Customer Success Manager for SpacesEDU, you’ll play an integral role in guiding our customers through their journey. By fostering existing relationships, driving product adoption, sharing best practices, and overseeing renewals, you’ll become a trusted advisor for school and district leads. You’ll focus on driving retention through proactive problem-solving, upselling, and expansion opportunities.If you’re passionate about improving student success and learning experiences, with a strong background in education or customer success, this role could be a great fit for you!What you will do:Retention and ExpansionDrive partner retention by anticipating needs, mitigating churn risk, and implementing effective strategies that elevate the customer journey at every touchpointDesign and execute engagement campaigns and initiatives for the Success Team and your partnersIdentify, nurture, and close expansion and upsell opportunities to expand product adoption and drive revenueManage the negotiated renewal processIndustry Expertise and Customer InsightsDemonstrate expertise in the education industry through thought leadership in assessment, digital documentation, and educational technologyActively inform product and process development by collecting, sharing, and actioning upon valuable partner and research-based insights, ideas, and challengesAccount Management and Customer EngagementOwn and manage the partner lifecycle for medium to enterprise-level accounts, ensuring timely support on inquiries and requestsLead partner workshops, trainings, and meetings involving product updates, implementation strategies, thought leadership, and moreEstablish clear, measurable goals for each partner account to track success and drive continuous adoption with meaningful engagementMonitor implementation progress, adoption rates, and partner interactions to optimize partner outcomes and satisfactionWhat an ideal candidate will have:Experience: 4+ years of experience in K-12 education (teaching or administration) OR 3+ years in Customer Success or Account Management within a SaaS environment. A combination of both is preferred. Experience managing complex, strategic accounts is highly desirable.Communication: Exceptional communication skills, with the ability to engage, influence, and build strong relationships with stakeholders at all levels, including senior leadership.Presentation: Proficiency in crafting and delivering compelling presentations for senior-level audiences, driving alignment and influencing key decisions.Strategic Thinking: Proven ability to lead customer-facing initiatives, drive strategic growth, and influence product and process development. Leverages customer insights to inform decision-making and drive long-term value for both customers and the organization.Problem Solving: Proactive, solutions-oriented mindset with the ability to anticipate challenges, design strategic initiatives, and implement actionable plans that deliver long-term success.Collaboration: Ability to collaborate effectively with cross-functional teams, driving shared objectives and ensuring customer success in a fast-paced environment.Operations: Strong operational expertise with a focus on driving efficiencies, optimizing processes, and ensuring high satisfaction across the entire customer lifecycle.Bonus points for:Bilingual proficiency in French.Experience in EdTech at a SaaS company.Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Technical Integration Specialist – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 01:30:24 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityAs a Technical Integration Specialist, you will play a pivotal role in supporting seamless technical integrations and onboarding experiences for our partners in the K-12 education space. You will leverage your expertise in education technology to improve onboarding processes, configure integrations, and provide exceptional technical support for our partners.If you have a strong technical background in the K-12 education industry and a passion for supporting student success, we’d love to hear from you!What you will do:Technical Onboarding & Integration ManagementLead the technical onboarding process for new customers, ensuring smooth integrations with education systems such as SIS, LMS, OneRoster, and open standards to guarantee customer satisfaction and success.Identify gaps in the onboarding process and create clear processes and resources that enhance efficiency and prepare customers for long-term success with our platform.Partner with cross-functional teams to design and develop scalable, repeatable workflows for integrations and technical support, ensuring these processes can grow alongside the company.Technical Support & TroubleshootingProvide hands-on technical support during setup, configuration, and troubleshooting, building strong relationships with district IT teams and internal teams (Sales, Customer Success) to ensure smooth coordination and communication.Proactively monitor technical inquiries, respond swiftly, and escalate complex issues to the Engineering team when needed, ensuring that problems are resolved promptly and effectively.Process Improvement & Documentation OwnershipLead the creation, maintenance, and continuous improvement of clear and concise technical documentation (including guides, FAQs, and training materials) for both internal teams and external customers.Regularly assess and refine existing workflows to improve efficiency, ensuring that processes and documentation remain relevant, up-to-date, and aligned with company growth.Use feedback from onboarding and technical support interactions to identify opportunities for internal process improvements, enhancing customer satisfaction and operational efficiency.Continuously monitor trends and advancements in education technology, proactively identifying opportunities to enhance both our product offerings and internal processes to maintain a competitive edge.What an ideal candidate will have:Experience: 3-5+ years in technical integrations, ideally with experience in an education technology company. Strong familiarity with K-12 systems such as Student Information Systems (SIS), Learning Management Systems (LMS), OneRoster, or similar platforms.Technical Expertise: In-depth knowledge of APIs, Single Sign-On (SSO), cloud-based integration methods, RESTful APIs, and webhooks. Ability to navigate complex integrations with K-12 platforms and troubleshoot integration issues.Data Analysis & Excel Proficiency: Advanced proficiency in Microsoft Excel, with the ability to manipulate data, analyze large datasets, identify trends, and extract actionable insights.Problem-Solving & Troubleshooting: Proven ability to quickly diagnose and resolve complex technical issues in real-time, ensuring minimal impact on customer experience and business operations.Process Improvement: Experience in driving process improvements, identifying inefficiencies, and implementing scalable solutions to optimize integrations, customer onboarding, and technical support workflows.Documentation Expertise: Proven ability to create and maintain clear, user-friendly technical documentation, including user guides, FAQs, troubleshooting manuals, and training materials for both internal teams and external customers.Clear Communication: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong collaborative skills to work effectively across teams (Sales, Customer Success, Engineering) and with external stakeholders (e.g., district IT teams).Support Tools & Systems: Proficiency with technical support tools and ticketing systems (e.g., Jira, Confluence). Comfortable managing and escalating issues to ensure swift resolutions.Continuous Learning: Proactive in staying ahead of industry trends and SaaS best practices. Demonstrated commitment to professional development and continuous improvement of integration processes.Bonus points for:Experience working with K-12 education systems and a deep understanding of the education technology landscape.Familiarity with Power BI or similar data visualization tools for presenting actionable insights.Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Education Services Specialist – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sun, 08 Dec 2024 08:12:26 GMT

Job description: About myBlueprintmyBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class digital portfolios and career/life planning tools to support student success and documentation of learning. You can learn more about us at .Our vision is to empower every student to thrive and succeed in education, career, and life. We’re creating an active and engaging learning environment for all students, and we’re are excited about what’s next. Come grow your career with us!About the OpportunityReporting to the Manager of Customer Success & Strategy, the Education Services Specialist will play a key role in shaping myBlueprint’s educational impact by driving adoption, fostering relationships, and creating resources that empower educators and students alike. You’ll lend your expertise to develop and deliver training programs, webinars, and professional development initiatives that elevate the customer experience. From collaborating on curriculum-aligned resources to managing high-visibility events and partnerships, this role is both strategic and hands-on. If you’re passionate about improving student success and engaging with educators, this role is your opportunity to make a meaningful difference!What you will do:

  • Plan, organize, and deliver engaging training sessions and webinars, both online and in person, tailored to educator needs and district goals to drive product adoption and improve pedagogical practices
  • Develop high-quality, curriculum-aligned resources in various formats, such as videos, newsletters, and one-pagers, ensuring alignment with provincial/state mandates and myBlueprint standards (e.g., lesson plans, user guides, slide-decks, monthly newsletters, blog posts, instructional videos, on-demand webinars, etc.)
  • Represent myBlueprint at educational conferences and professional events by delivering presentations, running booths, and fostering community engagement while reporting takeaways to cross-functional teams
  • Collaborate cross-functionally to create and execute newsletters, promotional content, and video campaigns that enhance partner communication and resource visibility
  • Work closely with Customer Success Specialists and Managers to develop strategies for increasing product engagement and adoption through training, webinars, and proactive outreach
  • Contribute to the design and implementation of initiatives aligned with regional educational mandates, including training resources and collaborative partnerships that promote career education
  • Establish partnerships, lead value-add webinars, and collaborate on impactful initiatives to position myBlueprint as an innovator in education and career development services
  • Collaborate to develop and execute a social media plan on a variety of channels
  • Maintain process adherence, ensure data accuracy, and contribute to process improvements across training, resource creation, and data management to support organizational efficiency
  • Gather and share partner feedback with internal teams to improve customer experience and shape the development of our products

What an ideal candidate will have:

  • Experience working with K-12 educators or in an educational technology environment
  • At least 2 years of experience in education, teaching, or a related field, with a strong understanding of curriculum design and pedagogy
  • Excellent presentation and facilitation skills, with the ability to deliver impactful training sessions both in-person and online
  • Proven experience creating engaging and professional educational resources, including videos, lesson plans, and newsletters
  • Strong collaboration skills, with a history of working cross-functionally to achieve team goals and improve customer outcomes
  • Exceptional organizational abilities to manage multiple priorities, from event planning to webinar execution, with attention to detail
  • A passion for career education and a commitment to improving learning experiences for students and educators
  • Proficiency with AI tools and technologies

Bonus points for:

  • Familiarity with provincial/state curriculum standards and mandates, particularly in career education or student success planning
  • Bilingual proficiency in English and French
  • Knowledge of webinar and content creation tools (e.g., Canva, Zoho Campaigns, video editing software)
  • Prior experience representing organizations at conferences, delivering presentations, or collaborating on thought leadership initiatives

Our TeamOur team is full of talented and purpose-driven people who are dedicated to making an impact in the education technology industry. We are incredibly proud of the work we do. Joining our team means embracing a high-performance culture that aligns with our core values. Here’s what you can realistically expect:Accountability: We take ownership of our work and responsibilities. You’ll manage a dynamic workload and may face occasional extra hours during peak periods. Our team thrives under pressure, and we hold ourselves accountable for delivering results and meeting high standards. You won’t be a good fit if you’re not comfortable with a demanding work environment and fluctuating workloads.Collaboration: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, our local teams gather in the office 1-2 times a month. These in-person meetings are essential for fostering strong relationships and ensuring productive collaboration. You won’t be a good fit if you prefer not to engage in occasional in-person/hybrid meetings or if you struggle with remote teamwork.Growth: We are dedicated to continuous improvement and professional development. You’ll be presented with challenges that promote learning and growth in your role. We offer opportunities for skill-building and career advancement to support your ongoing progress. You won’t be a good fit if you’re not open to taking on new challenges and actively seeking personal and professional growth.Adaptability: We operate in a fast-paced environment where priorities can shift rapidly. You’ll need to adapt to changing conditions and manage multiple tasks efficiently. You’ll thrive here if you excel in a dynamic setting and embrace change. You won’t be a good fit if you struggle with having a variety of responsibilities and shifting priorities.Transparency: We prioritize clear and open communication. We’re upfront about our expectations and recognize that this type of work environment is not for everyone. Accurate and honest interactions are key to ensuring you have a clear understanding of your role and responsibilities. You won’t be a good fit if you are uncomfortable with open communication and transparent feedback.Community: We work with individuals who are genuinely passionate about education and our mission to support student success. Our team is committed to making a meaningful impact, and we seek those who share this dedication and enthusiasm for our mission. You won’t be a good fit if you’re not passionate about our mission or if you don’t share our commitment to making a difference with our products and services.Benefits & Perks

  • Health and dental coverage
  • Wellness spending account
  • Flexible vacation days, with more earned annually
  • Extra paid time off during holidays (Christmas to New Years) and quarterly wellness days
  • $1,000 CAD annual learning and development fund
  • Remote-friendly work environment with monthly In Office days for collaboration
  • Work from anywhere for up to 2 months a year
  • Regular team events and outings
  • A results-oriented culture that rewards your efforts and fosters continuous learning and growth

Our Hiring ProcessEvery new hire will have a huge impact on our organization, so we take both the hiring process and the candidate experience seriously – we know that an interview goes both ways! We will keep an open line of communication throughout the process and ensure there is time at the end of all interviews for candidates to ask any questions.Our hiring process will generally follow this format: * An introductory phone interview with our People team to discuss the opportunity in more detail; we’ll learn more about you and you’ll learn more about us!

  • A virtual interview with the Hiring Manager to go over your background, the position, and the organization in more detail; we’ll dive deeper into the job-specific and technical components of the role, as well as behavioural aspects.
  • A short take-home assignment for you to complete on your own time; this will give you a better understanding of the work we do as it will be reflective of the role you’re applying for.
  • A final interview for you to meet additional team members; you’ll get to meet with cross-functional stakeholders and gain a holistic view of what life at myBlueprint will look like.
  • We extend an offer and you join our team! Offers will be contingent upon successful reference checks and background checks.

At myBlueprint, we are committed to building and fostering a workplace where our employees feel included, valued, and heard. We aim to have a barrier-free recruitment and selection process and will work with applicants requesting accommodation at any stage. We embrace the diverse perspectives and experiences from all backgrounds and encourage interested candidates to apply, regardless of race, gender, age, sexual orientation, marital status, citizenship, disability, national origin, or any other protected status. If your experience does not 100% match the job description, or if you are unsure about whether or not you qualify, we still encourage you to apply – there are many pathways to a successful career, and we would like to hear about yours!Powered by JazzHR

myBlueprint – Team Lead, Software Development (.NET) – Toronto, ON

Company: myBlueprint

Location: Toronto, ON

Expected salary:

Job date: Sat, 30 Nov 2024 01:47:01 GMT

Job description: myBlueprint is a leading developer of K-12 EdTech tools used by over 1 million students across Canada. We create best-in-class…: We enhance each other’s success through effective teamwork and shared goals. While most of our work is remote, we gather in the…