Tag: Northwest

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Company: Ontario Lottery and Gaming

Location: Toronto, ON

Job description: Range: 66,400.00 – 99,600.00 CADJob Description:Senior Sales Specialist (GTA Northwest, ON Region)GAME ON – OLG needs youWe’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.We are ready to take this game to the next level and need a passionate Senior Sales Specialist to execute sales activities across a broad geographic region to a designated list of retail, hospitality and vending accounts, build retailer relationships and networks, resolve complaints/issues, prospect for new business, manage inventory of instant tickets at vending sites all in an effort to achieve sales targets and maintain high standards of customer satisfaction.Note: Preference will be given to candidates who live within the territory.YOUR ROLE IN THE GAMEReporting to the Senior Manager, Field Sales, you will be empowered to:Assist Senior Manager Field Sales, in developing territory profile strategies, including prospecting for new retailers and channel development, in order to boost sales and coverageManage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machinesAnalyze sales trends in assigned districts and develop recommendations on retail promotions and sales to be submitted for the approval of Senior Manager Field SalesAnalyze retailer information, conduct a profitability analysis include ROI and breakeven analysis to determine entitlement for terminal allocationDevelop field level relationships with Corporate Account Area Supervisors and Managers to discuss and execute sales plans and initiativesManage store level complaints and implement corrective actions to ensure swift resolution. Proactively assess, clarify, and validate retailers’ needs on an ongoing basis to ensure their needs are fulfilledProvide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings to create awareness and ensure compliance to guidelinesProvide content and review all retailer publications, training material, promotional activities and new product/terminal training guidesEngage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel developmentAccountable for keeping merchandise and POS current and in good repair both at retail and in remote storage unit.WHAT YOU NEED TO PLAYWork Experience: 5+ years of experience across the sales lifecycle including prospecting, need identification, qualification, negotiation, upselling and cross selling; field level experience in account management and issue resolutionEducation: post-secondary degree/diploma in Business Administration, Marketing, Customer Service or related disciplineCritical Skills: Knowledge of sales management tools and techniques, key account management, demand planning, forecasting, budgeting, product allocations, channel management, inventory management etc.; Proficiency in MS Office (Excel, Word, PowerPoint, Outlook), GeoMapping, and CRM; leadership, problem solving, communication, and relationship building skills; ability to travel frequently (sometimes overnight) within Ontario; ability to lift 40 pounds on a regular basisCollaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our workIntegrity and Trust: do what’s right and operate with transparency and opennessLicenses, Registrations, Certificates: Must have a valid Ontario Driver’s LicensePERKS OF JOINING OUR TEAMPart of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of OntarioFlexible Work Environment: to help balance both work and lifeYou Matter: family friendly work practices and hybrid workFreedom to Innovate: supports new and better ways to be successfulBe your Authentic Self: environment that values diversity as a source of strengthLearning Galore: 24-7 access to robust online learning programsPublic Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of OntarioVariable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)Learn about OLG – GAME ON!OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario. OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.To learn more about OLG go to our website atWe look forward to hearing from you, interested applicants please apply online by August 9, 2024.Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact , 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.
OLG is seeking a Senior Sales Specialist for the GTA Northwest, ON region to execute sales activities, build retailer relationships, resolve complaints, and achieve sales targets. The ideal candidate will have 5+ years of sales experience, a post-secondary degree/diploma, and proficiency in sales management tools and techniques. The role requires frequent travel within Ontario and the ability to lift 40 pounds. OLG offers a socially responsible environment, flexible work options, learning opportunities, and a variable pay program for permanent employees. Interested applicants can apply online by August 9, 2024.
Job Description

We are currently seeking a dedicated and dynamic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients and customers. Your duties will include answering customer inquiries, resolving complaints, and processing orders. Additionally, you will be responsible for maintaining accurate customer records and assisting with general office tasks as needed.

The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. Previous customer service experience is preferred, but not required. In this role, you will have the opportunity to work in a fast-paced environment and grow your skills and career.

If you are passionate about providing top-notch customer service and looking for a challenging and rewarding opportunity, then we want to hear from you. Apply today to join our team!

Expected salary:

Job date: Sat, 27 Jul 2024 04:00:08 GMT