IG Wealth Management – Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) – (Ottawa) – Ottawa, ON

Company: IG Wealth Management

Location: Ottawa, ON

Expected salary:

Job date: Fri, 18 Apr 2025 22:43:45 GMT

Job description: Advisor, IG Wealth Management, Corporate ChannelReferral Level: Level 3Location(s): OttawaIGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.At IG Wealth Management, our vision is to inspire financial confidence.This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and center.You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.We are actively looking for individuals across Canada to join our growing team of Corporate Employed Advisors. If you are Mutual fund licensed or Securities licensed and are intrigued by this exciting opportunity, please review the posting for more details and apply now!Position Summary:This position requires the successful candidate to be Mutual fund licensed.Advisors in the Corporate Channel provide proactive outstanding planning and advice to clients leading with the IG Living Plan. The role provides a unique opportunity for financial planners to receive a competitive total compensation package including base salary, bonus, benefits and pension, while having the opportunity to serve existing IG clients and earn uncapped variable income. The Advisor, IG Wealth Management, Corporate Channel role is a primarily remote role where individuals have the opportunity to work from an IG Wealth Management region office when needed as they deliver on IG’s holistic approach to financial planning which goes beyond traditional investment advice to include all aspects of the client’s financial life including investment strategies, retirement planning, mortgages, banking and insurance.Responsibilities:

  • Providing clients with holistic financial plans that consider all aspects of their financial life including their short and long-term goals, tax, retirement, risk management and estate planning.
  • Identifying opportunities to deepen and solidify the relationship with the client while ensuring regulatory guidelines are followed
  • Supporting a positive client experience with an 85% focus on servicing existing clients according to the Corporate Channel service standard and 15% on growing the client base.
  • Maximizing efficiency and enhancing service levels through the use of IGWM’s digital tools
  • Managing day-to-day priorities, servicing inbound/outbound client contacts, executing on proactive campaigns, and retention activities that are provided by our Marketing team.
  • Using reporting, tools, and analysis to support the identification of future business opportunities.

Qualifications:

  • Mutual fund licensed
  • 3+ years of client facing financial planning experience
  • Performance-driven high achiever with strong relationship and sales skills along with demonstrated financial planning excellence.
  • University Degree in a relevant field
  • LLQP and Provincial Licensing exam passed for Insurance or willingness to be completed within first 60 days of employment.
  • ETF approved for trading completed.
  • Proficiency in the use of digital tools, including CRM and Financial Planning software
  • Certified Financial Planner (CFP) or Financial Planner (“F.Pl”) designation preferred or willing to actively pursue within first 2 years in role
  • Understanding of the industry, competitive landscape, and economic market issues
  • Strong communication skills with ability to work collaboratively and independently, provide assistance, and build relationships.
  • Customer service orientation, with a demonstrated ability to professionally interact with clients, in a primarily virtual setting
  • The ideal candidate is a team player who is systematic in their approach to work and thrives in supportive environment.
  • Bilingualism (French-English) is required
  • Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careersWe thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

IG Wealth Management – Advisor, IG Wealth Management, Corporate Channel (Mutual fund licensed) – (Ottawa) – Ottawa, ON

Company: IG Wealth Management

Location: Ottawa, ON

Expected salary:

Job date: Sat, 19 Apr 2025 03:26:01 GMT

Job description: Advisor, IG Wealth Management, Corporate ChannelReferral Level: Level 3Location(s): OttawaIGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.At IG Wealth Management, our vision is to inspire financial confidence.This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and center.You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.We are actively looking for individuals across Canada to join our growing team of Corporate Employed Advisors. If you are Mutual fund licensed or Securities licensed and are intrigued by this exciting opportunity, please review the posting for more details and apply now!Position Summary:This position requires the successful candidate to be Mutual fund licensed.Advisors in the Corporate Channel provide proactive outstanding planning and advice to clients leading with the IG Living Plan. The role provides a unique opportunity for financial planners to receive a competitive total compensation package including base salary, bonus, benefits and pension, while having the opportunity to serve existing IG clients and earn uncapped variable income. The Advisor, IG Wealth Management, Corporate Channel role is a primarily remote role where individuals have the opportunity to work from an IG Wealth Management region office when needed as they deliver on IG’s holistic approach to financial planning which goes beyond traditional investment advice to include all aspects of the client’s financial life including investment strategies, retirement planning, mortgages, banking and insurance.Responsibilities:

  • Providing clients with holistic financial plans that consider all aspects of their financial life including their short and long-term goals, tax, retirement, risk management and estate planning.
  • Identifying opportunities to deepen and solidify the relationship with the client while ensuring regulatory guidelines are followed
  • Supporting a positive client experience with an 85% focus on servicing existing clients according to the Corporate Channel service standard and 15% on growing the client base.
  • Maximizing efficiency and enhancing service levels through the use of IGWM’s digital tools
  • Managing day-to-day priorities, servicing inbound/outbound client contacts, executing on proactive campaigns, and retention activities that are provided by our Marketing team.
  • Using reporting, tools, and analysis to support the identification of future business opportunities.

Qualifications:

  • Mutual fund licensed
  • 3+ years of client facing financial planning experience
  • Performance-driven high achiever with strong relationship and sales skills along with demonstrated financial planning excellence.
  • University Degree in a relevant field
  • LLQP and Provincial Licensing exam passed for Insurance or willingness to be completed within first 60 days of employment.
  • ETF approved for trading completed.
  • Proficiency in the use of digital tools, including CRM and Financial Planning software
  • Certified Financial Planner (CFP) or Financial Planner (“F.Pl”) designation preferred or willing to actively pursue within first 2 years in role
  • Understanding of the industry, competitive landscape, and economic market issues
  • Strong communication skills with ability to work collaboratively and independently, provide assistance, and build relationships.
  • Customer service orientation, with a demonstrated ability to professionally interact with clients, in a primarily virtual setting
  • The ideal candidate is a team player who is systematic in their approach to work and thrives in supportive environment.
  • Bilingualism (French-English) is required
  • Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careersWe thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Accenture – Security Specialist – Cisco Firewall Operations – Ottawa, ON

Company: Accenture

Location: Ottawa, ON

Expected salary:

Job date: Sat, 19 Apr 2025 01:14:51 GMT

Job description: We Are
Accenture Security helps organizations prepare, protect, detect, respond, and recover along all points of the security lifecycle. Cybersecurity challenges are different for every business in every industry. Leveraging our global resources and advanced technologies, we create integrated, turnkey solutions tailored to our clients’ needs across their entire value chain. Whether we’re defending against known cyberattacks, detecting and responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector’s brightest people use the coolest tech to out-hack the hackers and help clients build resilience from within. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security lifecycle.You Are
Passionate about security, love what you do and have a genuine desire to outsmart the bad guys. You have the experience to analyze a clients’ security posture, anticipate security requirements and help find right-sized solutions based on industry leading practices. You have a proven track record working successfully in a fast-paced, team-oriented environment. You’re a creative, analytical problem solver with above average documentation skills who can speak to both technical and non-technical audiences. Can apply deep security skills to design, build and protect enterprise systems, applications, data, assets and people for Accenture and our clients. You are eager to put your skills to use by helping us help our clients inject security at every level of their organization.Job Description
Infrastructure Security strengthens clients’ ability to detect, prevent, and respond to infrastructure threats (networks, clouds, endpoints, mobile, and IoT). This includes cloud security, network architecture transformation, network security controls, modern secure remote access, endpoint detection & response.The candidate should have strong experience in security technologies including Firewalls, WAF, Web Proxy, IDS/IPS, Endpoint Security, and generate metrics related to Security, Network performance, capacity and availability.Key responsibilities for infrastructure security consulting practitioners include:This is an operations role responsible for managing and maintaining client’s network security operations. This includes supporting perimeter firewalls, web application firewalls, azure security, and endpoints.Run and Operate:

  • Deep knowledge and understanding of Azure Cloud native security services with a good to have experience of another cloud service provide (AWS or GCP)
  • Maintains policy, procedure documentations, including regular reviews and updates.
  • Automate operational tasks to make processes simpler and more robust.
  • Planning and implementing infrastructure security activities to enhance operations.
  • Implementation of native infrastructure security hardware and software with a focus on network segmentation and inspection of traffic.
  • Performing analysis of network security needs that contribute to the design, integration, and installation of hardware and software.
  • Analysis, troubleshooting and development of solutions to network / security problems.
  • Performing changes in the network following the change management process.
  • Administering perimeter security systems such as firewalls, intrusion detection systems, endpoints and web proxy.
  • Providing consultation to infrastructure and application project teams on information security designs.
  • Integration with corporate WAN, LAN and server architectures and other security programs;
  • Travel as required

Basic Qualifications:

  • Minimum of 5 years of experience in network security design and operations, and network administration.
  • Minimum of 3 years hands on experience implementing firewall solutions (Cisco preferred, Palo Alto) for large Canadian or multi-national companies.
  • Must have a strong technical knowledge of security operations, security monitoring, network segmentation, security controls relating to IPS/IDS systems, and firewall technologies (Cisco).
  • Minimum of 2 years of experience with Platform Security (UNIX/Windows).
  • Minimum 1 year of network packet capture and interpretation experience.
  • In possession of, or able to qualify for, Canadian federal security clearance (reliability level).

Preferred Skills:

  • Minimum Bachelor’s degree.
  • Vendor certifications (CCNP, CCIE, PCNSE, AZ-500).
  • Industry recognized Professional Security certification (e.g. CISSP)
  • Experience working for the Big 4 or Global SI is highly desired.
  • Knowledge of cyber defense vendors and product capabilities is desirable.
  • Willing to travel as required.
  • Experience with deploying Microsoft Sentinel and Defender for Cloud in complex client environments.

Professional Skill Requirements

  • Ability to lead and manage dynamic multi-region teams
  • Eagerness to contribute to a team-oriented environment
  • Ability to work creatively and analytically in a problem-solving environment
  • Good communication (written and oral) and interpersonal skills
  • Good organizational, multi-tasking, and time-management skills
  • Demonstrated leadership, teamwork and collaboration in professional setting; either military or civilian

About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atOur Commitment to Inclusion & DiversityAt Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an or speak with your recruiter.Other Employment StatementsIt is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.Job candidates are not required to disclose any offence for which a pardon has been granted.

Intact Financial – Field Claims Specialist, Property Large Loss (Sault Ste. Marie, ON) – Ottawa, ON

Company: Intact Financial

Location: Ottawa, ON

Expected salary:

Job date: Sat, 19 Apr 2025 07:10:48 GMT

Job description: Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe’re looking for a Field Claims Specialist, Property Large Loss to join our growing team and provide support in Sault Ste. Marie and surrounding areas.What you’ll do here:Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other related parties.Handle field tasks on behalf of telephone adjusters.Provide a superior quality of customer service to external and internal customers, and answer queries relating to the claims process.Document the claim file by meeting with all involved parties and obtaining appropriate reports and statements from customers, appraisers, third party adjusters, claimants, witnesses, police, and any other pertinent experts to determine coverage.Analyze the information gathered, interpret insurance policy wording, determines coverage, assesses damage.Within established authority limits, negotiate with customers, claimants, lawyers, and insurers to settle claims.Maintain current knowledge of insurance products, as well as appraisal or investigation.What you bring to the table:University degree or college diploma or equivalent business experience5 to 7 years experience handling personal and commercial property claims with at least partly acquired experience directly in the fieldDemonstrates a passion for customer service with strong written and verbal communication skillsSelf-motivated and goal oriented, capable of working in a fast paced and changing environmentStrong aptitude for technology with excellent computer skillsDemonstrates strong problem solving and troubleshooting skillsValid driver’s licence with a good driving recordCan travel on short noticeThis role is eligible for employee referral bonus. #myReferrals3000#LI-Remote#LI-MS1What we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Caretracker, Inc. – Manager, Research & Development – Ottawa, ON

Company: Caretracker, Inc.

Location: Ottawa, ON

Expected salary: $130000 – 160000 per year

Job date: Sat, 19 Apr 2025 22:33:13 GMT

Job description: As the Manager, Research & Development, you will lead a full Scrum team focused on innovation, intelligence and AI working on a comprehensive health care solution for the US market. This role is 25% hands-on and a technical background and experience to support is required.Later this year you will build and lead a second smaller Scrum team of interns/coops who will be focused on experiments/driving further innovation while creating a new pipeline of potential talent for the business.You are an excellent people leader with a record of success leading Agile Scrum teams to deliver high-quality software that exceeds stakeholder expectations.Duties:

  • Ensure the delivery of high-quality software by leading two Scrum teams
  • Contribute to the product roadmap and planning process and with a focus on excellence in execution
  • Work closely with the Product and DevOps teams and other stakeholders
  • Able to act as Scrum Master/coach to ensure efficient/lean team operations with a focus on predictable and reliable software delivery
  • Hands-on involvement in development/design/architecture/code review
  • Research new and upcoming technologies that would help improve the product
  • Review performance of team members, share feedback and coach/mentor growth
  • Ensure actions are data-driven by collecting/trending/reporting key metrics related to defects, backlogs, velocity, and sprint health

Requirements:

  • Bachelor’s degree in Computer Science or equivalent experience
  • 3+ years’ experience in a development management position
  • 5+ years’ experience with software teams using ASP.NET, VB.NET, C#
  • Experience with APIs, UI/UX, Windows servers
  • Experience working in an Agile Scrum environment
  • Experience in a SaaS environment
  • Experience with systems like GIT and JIRA
  • Experience with large databases, preferably Oracle
  • Excellent English communication skills both verbally and written
  • Experience working at a software company in the US healthcare sector would be plus

Salary:

  • $130,000 – $160,000 CAD
  • Based on experience
  • Currency will be changed for any US applicants

Working Environment:This role is remote. You must be authorized to work in Canada and be a permanent resident. Visas/sponsorship is not available for this role.This role may occasionally come into contact with Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.Essential Functions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • This is largely a sedentary role.

Travel:Some travel required (visiting customer sites and remote staff; attending customer user group meetings, organizational meetings and seminars as required)AAP/EEO StatementHarris Computer is an EEO/AA/Disability/Vets Employer.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Caretracker, Inc. – Manager, Research & Development – Ottawa, ON

Company: Caretracker, Inc.

Location: Ottawa, ON

Expected salary: $130000 – 160000 per year

Job date: Sat, 19 Apr 2025 22:36:46 GMT

Job description: As the Manager, Research & Development, you will lead a full Scrum team focused on innovation, intelligence and AI working on a comprehensive health care solution for the US market. This role is 25% hands-on and a technical background and experience to support is required.Later this year you will build and lead a second smaller Scrum team of interns/coops who will be focused on experiments/driving further innovation while creating a new pipeline of potential talent for the business.You are an excellent people leader with a record of success leading Agile Scrum teams to deliver high-quality software that exceeds stakeholder expectations.Duties:

  • Ensure the delivery of high-quality software by leading two Scrum teams
  • Contribute to the product roadmap and planning process and with a focus on excellence in execution
  • Work closely with the Product and DevOps teams and other stakeholders
  • Able to act as Scrum Master/coach to ensure efficient/lean team operations with a focus on predictable and reliable software delivery
  • Hands-on involvement in development/design/architecture/code review
  • Research new and upcoming technologies that would help improve the product
  • Review performance of team members, share feedback and coach/mentor growth
  • Ensure actions are data-driven by collecting/trending/reporting key metrics related to defects, backlogs, velocity, and sprint health

Requirements:

  • Bachelor’s degree in Computer Science or equivalent experience
  • 3+ years’ experience in a development management position
  • 5+ years’ experience with software teams using ASP.NET, VB.NET, C#
  • Experience with APIs, UI/UX, Windows servers
  • Experience working in an Agile Scrum environment
  • Experience in a SaaS environment
  • Experience with systems like GIT and JIRA
  • Experience with large databases, preferably Oracle
  • Excellent English communication skills both verbally and written
  • Experience working at a software company in the US healthcare sector would be plus

Salary:

  • $130,000 – $160,000 CAD
  • Based on experience
  • Currency will be changed for any US applicants

Working Environment:This role is remote. You must be authorized to work in Canada and be a permanent resident. Visas/sponsorship is not available for this role.This role may occasionally come into contact with Protected Health Information, Personal Identifiable Information or Privacy Records, and it is essential that all employees adhere to confidentiality requirements as outlined in the Employee Handbook and Harris’ Security and Privacy policies, as well as apply the concepts learned in the annual Security Awareness training.Essential Functions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • This is largely a sedentary role.

Travel:Some travel required (visiting customer sites and remote staff; attending customer user group meetings, organizational meetings and seminars as required)AAP/EEO StatementHarris Computer is an EEO/AA/Disability/Vets Employer.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AO Globe Life – Remote Customer Care Specialist – Ottawa, ON

Company: AO Globe Life

Location: Ottawa, ON

Expected salary:

Job date: Sun, 13 Apr 2025 22:05:07 GMT

Job description: Location: RemoteType: Full-TimeAO Globe Life seeks a highly professional and results-oriented Customer Care Representative to deliver exceptional service and enhance client relations. This is a remote position requiring a self-directed individual with a commitment to excellence.Responsibilities:

  • Provide expert client support via multiple communication channels.
  • Efficiently resolve client inquiries and concerns in accordance with company standards.
  • Maintain accurate and comprehensive client records and documentation.
  • Adhere strictly to all company policies, procedures, and regulatory guidelines.
  • Contribute to process improvement initiatives through constructive feedback and proactive participation.
  • Educate clients on products and services with clarity and professionalism.

Compensation and Benefits:

  • Remote work arrangement (Work From Home).
  • Comprehensive training and professional development programs.
  • Competitive weekly compensation package commensurate with experience.
  • Comprehensive health, dental, and vision benefits package.
  • Opportunities for professional growth and career advancement within the organization.

Qualifications:

  • Demonstrated experience in a client service role.
  • Excellent verbal and written communication skills, with a focus on clarity and professionalism.
  • Proficiency in relevant software applications for customer relationship management and communication.
  • Strong analytical and problem-solving abilities to address client needs effectively.
  • Self-directed and highly organized work style with the ability to manage time and prioritize tasks efficiently in a remote environment.
  • Willingness to obtain the HLLQP License; comprehensive support will be provided.
  • Must be a resident of Canada.

Application Process:Qualified candidates are invited to submit a detailed resume and a formal cover letter outlining their relevant experience and qualifications.AO Globe Life is an equal opportunity employer committed to diversity and inclusion in the workplace.Powered by JazzHR

AO Globe Life – Remote Customer Service Specialist – Ottawa, ON

Company: AO Globe Life

Location: Ottawa, ON

Expected salary:

Job date: Mon, 14 Apr 2025 02:49:11 GMT

Job description: Remote Customer Service Specialist
Location: Remote – ONTARIO
Type: Full-TimeOverviewAre you passionate about helping others, solving problems, and delivering exceptional client experiences? Do you live in Ontario and want to work from the comfort of your home?AO Globe Life is expanding across Canada and looking for driven, ambitious individuals ready to take on a fully remote customer service role. This is an exciting opportunity for those who thrive in meaningful conversations, enjoy providing clarity, and want to make a real impact. If you take pride in helping others, communicating effectively, and offering stellar service, this role is perfect for you.AO Globe Life offers a dynamic and inclusive work environment where you’ll be empowered to perform at your best while making a difference. As a remote customer service specialist, you will be an essential part of a high-performing team that values customer satisfaction, professional growth, and long-lasting relationships.Fun Fact: We were remote before it was cool. AO Globe Life prides itself on being an early adopter of innovative work practices, providing greater autonomy and support to our team members.DutiesIn this role, your key responsibilities will include:Communication – Provide support through phone, email, and chat with clear and empathetic communication.Documentation – Keep accurate, up-to-date client records and track inquiries and claims.Education – Explain AO Globe Life products and services in simple, easy-to-understand terms.Resolution – Resolve client issues quickly, ensuring high-quality service.Teamwork – Collaborate with other teams to improve processes and enhance client satisfaction.ProfileWe’re looking for candidates who have the following qualities:Communication – Strong written and verbal communication skills. Comfortably interact with clients and convey complex information in an easy-to-understand way.Compliance – A willingness to obtain your HLLQP license (training provided), which is essential for understanding and selling insurance products.Independence – Be self-motivated and organized in a remote setting, managing your own schedule and prioritizing tasks.People Skills – Previous experience in a client-facing or support role is highly beneficial. If you’ve worked in customer service, retail, or any field requiring client interaction, you’ll excel in this role.Tech-Savvy – Comfortable using CRM systems and digital tools to manage client information and communicate effectively.Residency – Legally eligible to work in Canada (permanent residents and Canadian citizens welcome).PerksAs a member of the AO Globe Life team, you’ll enjoy a range of benefits that support both your professional growth and well-being:Remote Flexibility – Work from home or anywhere in your province with a flexible schedule that fits your lifestyle.Performance-Based Compensation – Earn weekly bonuses based on your performance and client service, giving you the opportunity to increase your earnings.Training & Mentorship – Receive comprehensive training from day one and ongoing mentorship from experienced team members to help you succeed.Health & Wellness – Comprehensive health and dental coverage for you and your family, along with access to wellness programs supporting your physical and mental health.Union Support – Enjoy job security and additional benefits through union membership.Residual Income & Career Growth – Access long-term career growth opportunities, including residual income and the potential to advance within the company.Company-Organized Retreats – Participate in leadership retreats, team-building events, and personal development opportunities to grow your skills and connect with colleagues.ApplyWe are actively interviewing candidates and encourage you to apply soon. Join a supportive team, build a career that fits your lifestyle, and enjoy the benefits of working with a leader in supplemental benefits. If you’re ready to take your career to the next level and make a meaningful impact, submit your resume today for consideration.Powered by JazzHR

AO Globe Life – Remote Sales Representative – Ottawa, ON

Company: AO Globe Life

Location: Ottawa, ON

Expected salary:

Job date: Sat, 19 Apr 2025 04:03:14 GMT

Job description: Join Our Team as a Remote Sales Representative | USA & CANADAAre you looking for a rewarding opportunity with an excellent compensation structure? Join our growing team of motivated and ambitious individuals in the life insurance industry!As a Remote Sales Representative, you will receive comprehensive training, have the flexibility of working virtually, and enjoy a schedule that lets you balance work and personal life. This is an exciting opportunity to build your career in a professional, supportive environment.What We Offer:– On-the-Job Training: Receive continuous training until you succeed in your role.– Unlimited Earning Potential: Your success directly impacts your income.– Career Growth: We prioritize promotions based on individual performance.– Be Your Own Boss: Build a career path with the opportunity for financial rewards and the possibility of building your own team.– Location: Fully remote, open to candidates across Canada and the United States.Key Responsibilities:– Engage with potential customers through strategic outreach and sales techniques.– Build and maintain strong customer relationships to drive sales growth.– Collaborate with team members to achieve collective goals.– Consistently meet and exceed sales targets.Qualifications:– No prior sales experience required; we welcome candidates from customer service or similar backgrounds.– Strong communication skills and a customer-focused mindset.– Ability to thrive in a virtual, fast-paced environment.Professional Development:– You will receive full support throughout the licensing process, ensuring you’re fully prepared and compliant.– This is not just a job—it’s a career path with opportunities for advancement.Are You Ready to Make a Change?If you’re ready to embark on a fulfilling career in life insurance sales, we want to hear from you! Please submit your resume along with a brief cover letter explaining why you’re interested in this role and how your skills align with our needs.Shape your future and discover the endless possibilities of a career built around your strengths.Powered by JazzHR

LVMH – Stage Experience Lead – Full Time – Ottawa, ON

Company: LVMH

Location: Ottawa, ON

Expected salary:

Job date: Fri, 18 Apr 2025 22:20:35 GMT

Job description: Job ID: 264902
Store Name/Number: ON-Bayshore (0552)
Address: 100 Bayshore Drive, Ottawa, ON K2B 8C1, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.