Company: Dalhousie University
Location: Halifax, NS
Expected salary: $68105 – 91237 per year
Job date: Tue, 11 Feb 2025 23:46:32 GMT
Job description: , Projects & Portfolio, ITS, the Project Manager & Business Process Analyst serves as a key resource to manage projects… Cultivate results-oriented project teams with a shared knowledge base, promoting common goals and objectives. Ensure the…
The Project Manager & Business Process Analyst is a key resource in managing projects within the ITS department. They focus on cultivating results-oriented project teams with shared knowledge to promote common goals and objectives. They ensure efficient project management and successful outcomes.
WellnessLiving – Onboarding Specialist (Internal Posting Only) – Thornhill, ON
Company: WellnessLiving
Location: Thornhill, ON
Expected salary:
Job date: Sat, 21 Dec 2024 06:19:12 GMT
Job description: Title: Onboarding SpecialistSalary: Based on Experience +Benefits + Vacation
Location: Thornhill, Ontario, Canada *RemoteTerm: Full-Time, PermanentReporting Manager: Onboarding ManagerAbout Us:At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.About You:
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope. The ideal candidate is an experienced sales professional who doesn’t stray away from a challenge, thrives in a quota driven environment, and is passionate about health & fitness.Our ideal candidate will bring:Teamwork and Collaboration – Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.Critical Thinking and Problem-Solving – The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.Strong Work Ethic – Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.Natural Leadership Skills – Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.Entrepreneurial Spirit and Business Mindset – Embraces innovation and continuous improvement, actively seeks out change, and is knowledgeable of current industry trends, practices, and technology.Time Management – Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.Responsibilities:
- Manage onboarding and project timelines for clients who are either converting from another software, or may be a brand new businesses
- Facilitate personalized online product training that is tailored to the client’s business needs
- Keep clients informed on how their transition is coming along every step of the way via email, phone, or web conferencing
- Collaborate with cross-departmental teams to resolve any onboarding-related issues and activities
- Promote and maintain a high level of WellnessLiving professionalism and awesomeness
Skills & Qualifications:
- 2-3+ years of hands-on experience supporting customer implementation and/or onboarding projects, preferably for a SaaS enterprise solution
- Adept at building relationships and rapport with customers and collaborating effectively with all levels of the organization
- You’re a creative problem solver and multi-tasker who enjoys working in a dynamic, and fast-paced environment with a technical curiosity
- You’re adaptable, quick-thinking, resourceful, with strong time management and organizational skills and obsessive about improving processes
- A highly proactive, resourceful, able to multitask and accountable person who takes pride in ownership, responsibility, pride in driving and delivering a quality customer-centric approach and exemplary onboarding experiences.
- An active, empathetic listener, with excellent written and verbal communication skills
- Thoughtful, curious and ambitious with a tendency to ask “why” questions; the drive to apply a broad understanding of your work towards defining better solutions to achieve improvement measures and departmental goals/objectives
- Ability to prioritize and manage time efficiently and effectively and handle multiple priorities simultaneously
- Working knowledge of:
- Microsoft Office 365
- Intermediate Excel skills
- CRM Platforms (Zoho, SalesForce)
- Ticket/Incident Management/Project Systems
Please note that those who meet the qualifications for the position will be contacted directly.We appreciate you taking the time and look forward to reviewing your application.WellnessLiving is an equal-opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
Wolters Kluwer – Job Posting Title Director, Field Sales – CPM North America – North York, ON
Company: Wolters Kluwer
Location: North York, ON
Expected salary:
Job date: Wed, 11 Dec 2024 03:30:58 GMT
Job description: Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.Who We Are:What We Offer:The Director, Field Sales role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits.What You’ll be Doing:The Director (Second Line Sales Manager), Sales leads a distributed team of sales professionals (First Line Sales Managers) that have responsibility for new sales, cross-sell and upsell of high-growth software solutions throughout North America. Specifically, this role is responsible for driving growth and meeting/beating financial objectives delivering Corporate Performance Management solutions to prospective and current customers. The Director, Sales will be responsible and accountable for building an effective territory strategy, sales strategy, executing and achieving annual sales targets/quotas, and leading/building a high performing team.Key Tasks:
- Design an effective organization (talent and processes) to execute against annual sales quotas, as well as deliver excellent prospective and current customer experiences
- Deliver on all strategies and GTM plans for all product lines associated with the business
- Travel and meet with prospective and current customers to provide leadership, industry, and company expertise to instill confidence and drive strategic sales results
- Leads by example through sales coaching, mentoring, and sales skill development of the sales organization
- Credible industry and functional expert, with strategic and analytical capabilities helping to establish best sales strategies & methodologies to accomplish annual and long-term goals
- Collaborate effectively across the business unit, division and overall organization working with the functional leaders (ex. Sales Ops, Marketing, Finance, HR, etc.) to build a cohesive sales strategy which meets the demands for today as well as creates capacity for the future
- Develops strategies and tactics for increasing market share within existing accounts and markets, while expanding into new accounts and markets
- Implements a cohesive demand generation strategy, within sales and insides sales, and execution within NA market to drive increased market share
- Works with Marketing and Partners to increase sales, revenue and market share within NA
- Gain visibility and drive sales KPIs and demand generation leading indicators to ensure path to quota achievement
- Responsible to lead North America region in Q+1 reviews, QBRs and key deal reviews
- Accurately forecasts anticipated new sales, accounts, and profitability for on-premises and cloud-based software products and services
- Holds QBRs, weekly forecast calls and other sales governance meetings to ensure forecast accuracy across the team and territory optimization per sales rep
- Develops and implements annual business plans and manages to monthly, quarterly and annual expense and revenue budgets
- Establishes clear sales metrics and benchmarks for measuring progress and maintaining focus
- Seeks continuous improvement in staff capabilities and provides ongoing coaching and development opportunities for sales reps and managers
- Collaborates with product management and marketing to provide insights on unmet needs of the market.
- Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless sales execution.
You’re a Great Fit if You Have/Can:
- 4-year degree or equivalent combination of education and work experience required
- 10+ years of experience and a proven track record in subscription cloud-based enterprise software sales management
- Experience managing a high performing multi-product sales organization selling to the Office of the CFO and/or enterprise corporate segments preferred
- Success in leading sales organizations in ERP and/or other enterprise channel environments preferred
- Strong track record of hiring and growing exceptional field, inside and high performing sales teams
- Entrepreneurial mindset – ability to build an organization with creativity and provide hands-on assistance in sales, demand generation, sales process, and more as needed
- Takes initiative to drive sales in NA as needed
- Advanced sales pipeline and forecasting ability
- Ability to coach both sales leaders and sales reps on both demand generation and sales skills
- Demonstrated hands-on leadership skills driving daily activity (and prescribing correlated processes and KPI’s) required to deliver monthly quota commitments.
- Metrics driven; highly disciplined process orientation
- Ability to operate at both a strategic/conceptual level and at a detailed, operational level
- Outstanding communication, presentation, networking, and organizational skills
- Proven ability to perform in a consultative, collaborative manner and engender trust and cooperation from colleagues and stakeholders in a highly matrixed environment
- Engaging leadership style that builds and sustains credibility with staff, colleagues, clients and other stakeholders.
- Significant experience with Salesforce.com
- Up to 50% travel domestic US and Canada
About the Team:We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #BethedifferenceAdditional Information:Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available atDiversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
– Patron Services Senior Representative – Maestro’s Club (MC)/Friends/Impresarios Club (FC/IC) – Two (2) Position Patron Services Senior Representatives – refer to Full Posting – Toronto, ON
Company:
Location: Toronto, ON
Expected salary: $47740.5 per year
Job date: Wed, 27 Nov 2024 01:08:55 GMT
Job description: Employment Opportunity – REVISED Job Posting for the Patron Services Department (2)
- Patron Services Senior Representative – Maestro’s Club (MC) – One (1) Position
- Patron Services Senior Representative – Friends/Impresarios Club (FR/IC) – One (1) Position
About the TSOFor over a century, the Toronto Symphony Orchestra (TSO) has played a fundamental role in shaping and celebrating Canadian culture. Now in our 102nd year, the TSO’s commitment to musical excellence and ability to spark connection remain as strong as ever. With a storied history of acclaimed concerts and recordings, Canadian and international tours, and impactful community partnerships, we are dedicated to engaging and enriching local and national communities through vibrant musical experiences.Music Director Gustavo Gimeno brings an expansive artistic vision, intellectual curiosity, and sense of adventure to programming the 93-musician Orchestra that serves Toronto—one of the world’s most diverse cities. The TSO performs over 100 concerts annually, offering a variety of programming from the classical to music composed in our time.Music has the power to heal, inspire, and connect people from all walks of life. The TSO is privileged to also engage audiences of all ages through an array of education, community access and health and wellness initiatives, primarily funded by philanthropy.Join us for a , or . Visit or .Reports To: Manager of Patron ServicesStatus: Permanent Full-timeSalary: $47,740.50Position Summary:The Senior Patron Services Representative is responsible for supporting all patrons with general inquiries, customer service, ticket purchases (single tickets, promotions, subscriptions), exchanges, and donations with a focus on patron loyalty and retention. As a Senior Patron Services Representative, this role will have an additional responsibility in managing patron and/or external relationships.Major Duties and Responsibilities:
- Facilitate patron transactions at the TSO including processing subscriptions, group sales, and fulfillment of subscriber and donor benefits. Will also assist with single-ticket calls when required.
- Remain current and knowledgeable about TSO and TSYO performances, TSO Friends Donor Program and Events, TSOUNDCHECK Program, Subscription Packages, and Single Ticket and Group Sales policies and practices, promoting each, where appropriate.
- Respond to all inquiries by phone, Live Chat, email, and in person promptly and professionally.
- Remain current with legislative training as it pertains to customer service (i.e., AODA, Bill 168, Bill 132).
- Position includes outbound courtesy calling to patrons regarding concert changes, subscription renewals, subscriber perks, and Friends program.
SPECIFIC Maestro’s Club Ticketing Concierge key responsibilities:
- Monitoring a dedicated Maestro’s Club phone line and email inbox, answering donor questions accurately and efficiently, and providing a high level of professional customer service above and beyond the donor’s expectations
- Updating and maintaining appointment scheduling software (Calendly) before and during renewal season to ensure Maestro’s Club members and VIPs can book a one-on-one appointment with their Ticketing Concierge
- Attend exclusive Maestro’s Club events, both in-person and virtual, to build relationships with donors
- Be knowledgeable and provide accurate information about donor benefits and exclusive donor events, assist with event RSVPs
- Manage priority seating for Maestro’s Club Members and VIPs during renewals and accommodate seating preferences to improve the donor experience
- Liaise between the Development teams and Patron Services to ensure all PS reps have the most up-to-date information for answering donor questions
- Review Development communications for accuracy and clarity before being deployed
- Assist with other duties/projects as required.
SPECIFIC Impresarios Club (IC) & Friends (FR) (including Maestro’s Club) Ticketing Concierge key responsibilities:
- Monitor dedicated FR/IC inboxes for any stewardship-related questions, answering donor questions accurately and efficiently, and providing a high level of professional customer service above and beyond the donor’s expectations.
- Be knowledgeable, provide accurate information about donor benefits and exclusive donor events, and assist with event RSVPs.
- Assist Maestro’s Club Ticking Concierge with monitoring a dedicated phone line and email inbox, answering donor questions accurately and efficiently, and providing a high level of professional customer service above and beyond the donor’s expectations.
- Assist Maestro’s Club Ticketing Concierge with priority seating for Maestro’s Club Members and VIPs during renewals and accommodate seating preferences to improve the donor experience.
- Assist with other duties/projects as required.
Nature and Scope of Responsibility:
- Field feedback from patrons, finding solutions to challenges that may arise. Ensure that patrons’ voices are heard and that the TSO patron experience continually improves.
- Responding to a high volume of calls, emails, and live chat, while managing additional department duties such as contact us, ticket packaging, and online exchanges.
- Ability to remain calm while de-escalating distressed customers and challenging situations or resolving disputes.
- Work collaboratively with other PS team members as well as colleagues in other departments, to resolve patron inquiries and concerns.
- Assist with covering duties of other Senior Patron Services Representatives during absences.
- Taking initiative in providing support and leadership with patron services representatives.
- Assist the management team with coaching and training new team members.
- Support co-workers with tasks related to Development operations.
Experience & Qualifications:
- Minimum of 2-3 year’s experience in delivering a high level of customer service.
- Experience in effectively managing multiple medium to large-scale tasks simultaneously; excellence in organizing and prioritizing.
- Strong written and verbal communication skills; excellent interpersonal skills and ability to interact with all levels of staff, including management.
- Experience with Ticketing software. Working knowledge of Tessitura is a strong advantage.
- Knowledge of Google Workplace.
How to Apply:Please go to the TSO website and refer to the job posting. Candidates must click on the Apply Button to provide TSO with your cover letter and resume by 5:00 PM Wednesday, December 4th, 2024.The HR Screeners will be conducted on Thursday, December 5th and Friday, December 6th, 2024.The Toronto Symphony Orchestra is committed to having a workforce that is reflective of the diversity of the City of Toronto and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.The TSO is committed to providing accommodations for people with disabilities. If you require accommodation, the TSO will work with you to meet your needs.Working Conditions/Physical Demands:
- Office hours are generally Monday to Friday, from 9 AM to 5 PM. Additional hours are required to work evening and weekend concert duty, primarily at Roy Thomson Hall and George Weston Recital Hall, as well as occasional meetings and office work during peak times of the season. On average, we work 3-4 concert duty shifts per month and there are 3-6 annual meetings that take place outside of office hours.
- Ability to thrive in a fast-paced team environment and responding to high call volume over extended periods.
- Available to both work in-office and in a secure remote location (i.e. Work-From-Home set up)
- Some light lifting is required to move ticket inventory and supplies.
- Sitting at a desk for approximately 7 hours per day in front of large computer monitors.
- Ability to work in a room without windows or natural light
- Ability to work in a high call volume setting where noise may be constant
The TSO requires all employees to provide proof of fully-vaccinated status, with vaccines approved by Health Canada. A person is considered fully-vaccinated if they have completed the required regime for a COVID-19 vaccine and 14 days have passed since their final dose.
Principal Gifts Stewardship Manager (Internal Posting) – Dalhousie University – Halifax, NS
Company: Dalhousie University
Location: Halifax, NS
Expected salary: $68105 – 91237 per year
Job date: Sat, 02 Nov 2024 04:31:26 GMT
Job description: donors and prospects, resulting in an increased number of transformational gifts. Serve as project manager, managing… Giving, the Principal Gifts Stewardship Manager will maintain a comprehensive Principal Giving stewardship strategy…
The content discusses the importance of building and maintaining relationships with donors and prospects to increase the likelihood of receiving transformational gifts. The Principal Gifts Stewardship Manager serves as a project manager and is responsible for developing and managing a stewardship strategy for Principal Giving, ultimately aiming to secure more significant donations.
Project Manager, Collide (Internal Posting) – Dalhousie University – Halifax, NS
Company: Dalhousie University
Location: Halifax, NS
Expected salary: $59555 – 79673 per year
Job date: Wed, 23 Oct 2024 05:00:19 GMT
Job description: , and reporting to the Associate Director, Dal Innovates, the Project Manager, Collide is responsible for the overall planning… government, universities, companies, start-ups, researchers, clinicians, students, and ecosystem partners. Demonstrated project…
The Project Manager for Collide at Dal Innovates is responsible for planning and managing projects that involve collaboration between government, universities, companies, start-ups, researchers, clinicians, students, and ecosystem partners. The Manager must have expertise in project management and be able to demonstrate successful project outcomes.
Digital Campaign Manager (Pipeline Posting) – Audacy – Orlando, FL
Company: Audacy
Location: Orlando, FL
Expected salary:
Job date: Sat, 20 Jul 2024 04:28:18 GMT
Job description: The Digital Campaign Manager is responsible for overseeing the successful execution of digital marketing campaigns. The ideal candidate will have a minimum of two years of experience working with digital marketing campaigns, with a strong understanding of various digital platforms and strategies. The role involves collaborating with cross-functional teams to develop and implement campaigns, analyzing campaign performance metrics, and optimizing campaign strategies to drive engagement and results. The Digital Campaign Manager must have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. A passion for digital marketing and staying current on industry trends is essential in this role.
Project Manager, Inclusive Innovation Dal Innovates (Designated Position, Internal Posting) – Dalhousie University – Halifax, NS
Company: Dalhousie University
Location: Halifax, NS
Expected salary: $59555 – 79673 per year
Job date: Sat, 28 Sep 2024 03:54:06 GMT
Job description: within Dalhousie and academic institutions in the Atlantic region. Reporting to the Director, Dal Innovates, the Project Manager… degree with experience in an applied field such as business, social science, adult education and a combination of project…
Dalhousie University and other academic institutions in the Atlantic region are seeking a Project Manager for Dal Innovates. The ideal candidate must have a degree in an applied field such as business, social science, or adult education, as well as experience with project management. The Project Manager will report to the Director of Dal Innovates and will be responsible for leading and managing various projects within the organization.
Dalhousie University – Executive Assistant & Operations Coordinator (Internal Posting) – Halifax, NS
Company: Dalhousie University
Location: Halifax, NS
Job description: community that includes the Faculties of Medicine and Health. Reporting to the Manager, Academic Affairs, the Executive… for information, and for status updates on activities and project commitments. Coordinate travel arrangements for the Dean. Prepare…
This content discusses a community that includes the Faculties of Medicine and Health. The Executive is responsible for coordinating travel arrangements for the Dean, preparing reports, and providing status updates on activities and project commitments to the Manager of Academic Affairs.
Position: Marketing Coordinator
Location: Toronto, Ontario
Salary: Competitive
Our client, a leading marketing agency in Toronto, is seeking a talented Marketing Coordinator to join their team. The ideal candidate will be responsible for assisting with a variety of marketing initiatives, including campaign creation, social media management, and event coordination.
Key Responsibilities:
– Assist in the creation and implementation of marketing campaigns
– Coordinate and manage social media accounts
– Help plan and execute events and trade shows
– Conduct research on industry trends and competitor analysis
– Provide support to the marketing team as needed
Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field
– 2+ years of experience in a marketing role
– Strong written and verbal communication skills
– Proficient in Microsoft Office Suite and social media platforms
– Ability to work independently and as part of a team
If you are a creative and detail-oriented individual with a passion for marketing, we want to hear from you! Apply now to join a dynamic and innovative team.
Expected salary: $52516 – 70146 per year
Job date: Wed, 31 Jul 2024 04:21:06 GMT
Dalhousie University – Senior Manager, Communications & Special Projects (Internal Posting) – Halifax, NS
Company: Dalhousie University
Location: Halifax, NS
Job description: As a key member of the President’s Office, the Senior Manager, Communications and Special Projects will support the…, practice and commitments. Utilize established project management methodologies and tools to define, schedule, execute, track…
The Senior Manager, Communications and Special Projects within the President’s Office will be responsible for supporting the office’s goals, initiatives, and commitments. They will utilize project management methodologies and tools to define, schedule, execute, and track various projects.
Social Support Worker
We are seeking a dedicated and compassionate Social Support Worker to join our team. The ideal candidate will have a passion for helping others and providing support to individuals in need. In this role, you will be responsible for building relationships with clients, conducting assessments, developing care plans, and connecting clients with resources and services that meet their needs.
Key Responsibilities:
– Build trusting relationships with clients and provide emotional support
– Conduct assessments to identify client needs and develop care plans
– Connect clients with community resources and services
– Monitor clients’ progress and make adjustments to care plans as needed
– Maintain accurate and up-to-date client records
– Collaborate with other healthcare professionals to provide comprehensive care
Qualifications:
– Diploma or degree in Social Work, Psychology, Sociology, or a related field
– Previous experience working in a social services or healthcare setting
– Strong communication and interpersonal skills
– Ability to work independently and as part of a team
– Knowledge of community resources and services
– Compassionate and empathetic attitude
If you are passionate about making a difference in the lives of others and have the qualifications and skills required for this role, we encourage you to apply. Join our team and help us provide vital support to those in need.
Expected salary: $77938 – 104545 per year
Job date: Wed, 26 Jun 2024 22:25:16 GMT