Research Manager – University of British Columbia – Vancouver, BC

Company: University of British Columbia

Location: Vancouver, BC

Job description: can adversely affect the viability and validity of the project(s) to be implemented. The Research Manager is expected… Job Title Research Manager Department Division of Orthopaedic Trauma | Department of Orthopaedics | Faculty of Medicine…
The role of the Research Manager in the Division of Orthopaedic Trauma within the Department of Orthopaedics in the Faculty of Medicine is crucial for ensuring the success and accuracy of projects. Poor management can negatively impact project viability and validity.
The job description for the position on the website provided is not accessible through the link provided.

Expected salary:

Job date: Sun, 24 Nov 2024 07:15:13 GMT

Administrator, Research Administration and Operations – Centre for Lymphoid Cancer – BC Cancer – Vancouver – Provincial Health Services Authority – Vancouver, BC

Company: Provincial Health Services Authority

Location: Vancouver, BC

Expected salary: $67861 – 97550 per year

Job date: Sat, 23 Nov 2024 03:16:38 GMT

Job description: business skills including project management, development of business, strategic, financial, marketing and forecasting plans…

Director, UX and Journey Research – Sun Life Financial – Toronto, ON – York, ON

Company: Sun Life Financial

Location: Toronto, ON – York, ON

Expected salary: $120000 – 190000 per year

Job date: Thu, 21 Nov 2024 06:49:26 GMT

Job description: You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Are you a proven Client Experience (CX) leader who is obsessed with understanding client needs, market trends, and business strategy as the foundation for designing exceptional client experiences? Do you excel at leading both UX Research and Journey Research strategy, functions and teams? Are your formal people management skills well developed?Note that this is a Research and Insights focused leadership role. The insights provided by your team will fuel the continuous changes and improvements that the Design teams will craft and implement.Reporting to the AVP, CX Insights and Loyalty, in the Canadian Client Experience Office (CXO), the Director, UX and Journey Research is responsible for working with stakeholders across the organization to identify, define and shape key client experience across our products, services and channels.In this role you will lead change, inspire innovation and build alignment by providing insights for priority journey and progressive digital experiences. You will work directly with colleagues in CXO, the business units, technology and marketing to create industry leading client experiences that drive CX and business outcomes. As the Director, UX and Journey Research, you will manage a team of both UX researchers and Journey researchers with the goal to integrate various forms of experience design insights and analytics to make key decisions, drive client-centric value and increase our stakeholder CSAT scores.Canada Insights Operating Model and Program

  • Lead a team of UX and Journey research consultants dedicated to supporting our new Insights Operating Model
  • Focus on the integration of UX and Journey insights to provide our teams and partners a broad picture of our stakeholders, who they are, and what their actions and their needs are, in order to support better decision making at the project and strategy level
  • Partner with UX and Journey Design teams to provide them with wholistic actionable insights
  • Deliver timely and actionable experience design research insights that are easily understood and available to all the appropriate audiences to make CX improvements
  • Work closely with our Business Unit (BU) partners to disseminate key insights in order help drive and influence stakeholder centric decisions, short/long term impacts to our business, and increase our stakeholder satisfaction scores.

Lead and plan UX and Journey research to generate actionable service design insights

  • Lead the identification, collection and analysis of key data and insights to prioritize journeys and interactions across various channels
  • Provide Journey and UX research expertise to deliver insights to improve CX by influencing planning, design and measurement activities
  • Partner with Product and Business to support short-term and long-term CX roadmaps that identify key changes required to deliver the target client experience and measurable business and client outcomes
  • Onboard new and leverage existing UX research and digital experience measurement tools to provide end-to-end insights to improve processes and digital experiences
  • Uphold the North Star for OneSun client journeys and mobile first experiences across the organization
  • Through research insights, facilitate the design and development of various features/functions into experience level programs at a journey level and work closely with UX Design and Marketing to bring these experiences to life
  • Oversee market research studies to explore client usage, behaviour, perceptions, beliefs, attitudes, and values by leveraging qualitative and quantitative methodologies (interviews, focus groups, surveys, ethnography, etc.). Conduct workshops to identify and assess capabilities to improve the business outcome and client satisfaction
  • Build a deep understanding of our key clients, client segments and personas (retail clients, group members, advisors, and sponsors) and their client journeys.
  • Proactively share client insights with partners and team members and take clear steps to help build a “client-obsessed” culture within Sun Life.
  • Inform and influence annual planning and roadmaps through an expert knowledge of client needs, market trends and business strategy
  • Advocate and be a champion for Client Experience across the organization

What do you need to succeed?

  • 10+ years’ experience in Journey and UX research, preferably in the financial services, insurance, or enterprise domain
  • Extensive experience in quantitative and qualitative research, including user interviews, usability studies (moderated and unmoderated), ethnographic research, etc.
  • Experience leading and managing teams responsible for Journey and UX research
  • Experience with an Agile process and mindset
  • Post-secondary education in Business and Market Research, and/or in one of the following areas:
  • User Experience / UX Design or a related field
  • Social Sciences (Psychology, Anthropology, Sociology, Communications, Economics etc.)
  • Human-Computer Interaction / Human Factors
  • Systems Design Engineering
  • Understanding of behavioural psychology theory and application, along with strong familiarity with behavioral science/economics literature will be considered an asset
  • Expert collaboration skills, working with various levels of stakeholders and partners to take action; includes executives, product leaders, business and development teams.
  • Strong communication skills with the ability to influence and impact decision making
  • A demonstrated record of driving business results and organizational change through UX and Journey insights
  • Well-developed analytical skills: able to review data, summarize key findings/trends, and communicate recommendations to multiple audiences
  • Strong critical thinking and problem-solving abilities

What’s in it for you?

  • Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
  • Being part of our transformation journey to better meet the health, wealth, and protection needs of our clients.
  • A friendly, collaborative and inclusive culture
  • Work-life balance by scheduling your day around your priorities and having more time to spend on the important things
  • Competitive salary and bonus structure influenced by market range data.
  • Flexible Benefits from the day you join to meet the needs of you and your family.
  • Pension, stock and savings programs to help build and enhance your future financial security
  • Joining a reputable organization with over 150 years of history
  • Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024
  • Top Work Places® for Remote Work – Monster Canada – 2024
  • Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2024 and 2023
  • Great Place to Work® Certified for Best Workplaces in Canada – 2024 and 2022
  • Great Place to Work® Certified for Best Workplaces for Women in Canada – 2024
  • Great Place to Work® Certified for Best Workplaces in Ontario – 2023
  • Great Place to Work® Certified in Canada in Financial Services and Insurance – 2023
  • Great Place to Work® list for Best Workplaces for #HybridWork – 2022
  • Great Place to Work® list for Best Workplaces for Professional Development in Canada – 2022
  • Named “Best Places to Work” by Glassdoor – 2021 and 2023
  • Flexible hybrid work model #LI-Hybrid.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 120,000/120 000 – 190,000/190 000Job Category: Client / User Experience DesignPosting End Date: 10/12/2024

This job opportunity is seeking a Director of UX and Journey Research to lead a team in generating insights to enhance client experiences in a financial services setting. The role involves collaborating with various stakeholders to drive business outcomes and improve customer satisfaction. The ideal candidate will have experience in UX research, team management, and a background in business, market research, or related fields. The position offers competitive salary, benefits, and a supportive work environment. The company values diversity and inclusion, and flexible work options are available.

Director, UX and Journey Research – Sun Life Financial – Toronto, ON – York, ON

Company: Sun Life Financial

Location: Toronto, ON – York, ON

Expected salary: $120000 – 190000 per year

Job date: Thu, 21 Nov 2024 00:53:10 GMT

Job description: change, inspire innovation and build alignment by providing insights for priority journey and progressive digital experiences…. You will work directly with colleagues in CXO, the business units, technology and marketing to create industry leading client…

Research Project Assistant, Standardized Various Programs and Services, PainCare 360 Program – BC Children’s Hospital – Provincial Health Services Authority – Vancouver, BC

Company: Provincial Health Services Authority

Location: Vancouver, BC

Job description: Research Project Assistant, Standardized Various Programs and Services, PainCare 360 Program BC Children’s Hospital… PainCare 360 action plan. What you’ll do Assist in the recruitment of suitable research project participants by performing…
The Research Project Assistant at BC Children’s Hospital is responsible for assisting with the recruitment of research participants for the PainCare 360 Program. This program aims to standardize various pain management programs and services. The assistant helps to implement the PainCare 360 action plan.
Job Description

We are seeking a motivated and dynamic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients and resolving any issues or concerns they may have. You will also be responsible for processing orders, answering customer inquiries, and assisting with any other customer service-related tasks.

The ideal candidate will have excellent communication skills, be detail-oriented, and have a positive attitude. Previous customer service experience is preferred, but not required. Training will be provided for the right candidate.

If you are looking for a challenging and rewarding career in customer service, we encourage you to apply for this position. Join our team and start making a difference today!

Expected salary: $48476 – 63624 per year

Job date: Wed, 20 Nov 2024 00:42:41 GMT

Research Assistant 1, Research Epidemiological – BC Cancer -Vancouver – Provincial Health Services Authority – Vancouver, BC

Company: Provincial Health Services Authority

Location: Vancouver, BC

Job description: Laboratory Manager in the Cancer Control Research department of BC Cancer. The successful applicant will work on the BC… Generations Project ( ), a longitudinal population cohort of nearly 30,000 British Columbians who have provided data…
The Laboratory Manager in the Cancer Control Research department at BC Cancer will work on the BC Generations Project, a large population cohort study of nearly 30,000 British Columbians who have provided data over time.
Title: Clinical Specialist

Location: Toronto, Ontario

Our client, a leading medical device company, is seeking a Clinical Specialist to join their dynamic team in Toronto, Ontario. The successful candidate will be responsible for providing clinical and technical education and support to healthcare professionals and customers.

Key Responsibilities:
– Conduct product demonstrations and training sessions for healthcare professionals and customers
– Provide clinical expertise and support during surgical procedures
– Collaborate with sales team to drive product adoption and utilization
– Develop and maintain relationships with key opinion leaders and key accounts
– Stay current on industry trends and competitor products
– Participate in conferences, workshops, and trade shows as needed
– Provide feedback to product development team based on customer and market insights

Qualifications:
– Bachelor’s degree in a related field (e.g. Nursing, Biomedical Engineering)
– Minimum of 2 years of experience in a clinical specialist role within the medical device industry
– Strong communication and presentation skills
– Ability to work independently and as part of a team
– Willingness to travel as required

If you are a motivated and dynamic individual with a passion for healthcare and medical technology, we want to hear from you! Apply now to join a growing company and make a positive impact on patient care.

Expected salary: $43758 – 57432 per year

Job date: Wed, 20 Nov 2024 06:53:22 GMT

Research Projects Assistant Research Administration – Unity Health Toronto – Toronto, ON – St Joseph, MB

Company: Unity Health Toronto

Location: Toronto, ON – St Joseph, MB

Expected salary:

Job date: Sat, 16 Nov 2024 01:55:25 GMT

Job description: , Contracts, Grant Application and Project Management) to researchers at Unity Health Toronto (Unity). Unity is made up of three… functions including providing administrative, organizational, and project support primarily to the contracts and employment team…

Clinical Research Project Manager (SRI) – The Centre for Clinical Trial Support – Temporary Full-time 2024 – Sunnybrook Health Sciences Centre – Toronto, ON

Company: Sunnybrook Health Sciences Centre

Location: Toronto, ON

Expected salary:

Job date: Sat, 05 Oct 2024 05:38:54 GMT

Job description: Sunnybrook Health Sciences Centre is offering to sponsor nurses who are interested in completing an accredited Critical Care Program. This is an exciting opportunity to diversify your career and develop critical care skills. Candidates sele…

Patient Recruitment Associate – Charter Research – Orlando, FL

Company: Charter Research

Location: Orlando, FL

Expected salary:

Job date: Thu, 14 Nov 2024 07:45:35 GMT

Job description: The future studies coordinator will play a key role in organizing and coordinating community outreach programs to engage with various stakeholders and promote the future studies program. This individual will be responsible for developing partnerships with schools, community organizations, and businesses to raise awareness about the program and attract potential students. Additionally, the future studies coordinator will provide input into marketing strategies to effectively reach and communicate with target audiences. This role requires strong organizational skills, excellent communication abilities, and a passion for education and community engagement.