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Company: CBC/Radio-Canada

Location: Toronto, ON

Job description: Position Title: Talent Pool for Creative Roles (English Services)Status of Employment: Temporary Short-Term (Fixed Term)Position Language Requirement: EnglishLanguage Skills: English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-07-10 11:59 PMWho we are?CBC Marketing & Communications (MarComms) is an in-house advertising agency with art directors, graphic designers, copywriters, and creative directors, but we’re also a production house with promo producers, editors, motion graphic designers and audio engineers.As you can imagine, things are pretty busy promoting the country’s national public broadcaster and driving audience engagement across all its platforms and programming. Based in the Canadian Broadcasting Centre in Toronto, work is done to support brilliant initiatives for markets right across the entire country, and we have the awards to prove it.The CBC MarComms team is looking to expand our roster of casual and freelance Toronto-based talent. This is not for immediate hire or placement within MarComms.Contracts will range in length from a few of weeks to a couple of months as needed.What’s in it for you?The opportunity to do impactful work that will be seen by millions of Canadians.Working alongside an award-winning Creative team.Access to leading edge tools and technology to enable you to do your best work.A hybrid work culture that prioritizes inclusivity, creativity, innovation.Relationship building and networking within CBC and the media industry.What types of roles do we typically require?Producer, Content MarketingThe Producer is responsible for the creation of promotional campaigns, and social media strategies, that collaborates with program and corporate branding. Having the ability to both conceptualize and build promos that are informative, moving, timely and fascinating– while aligned with CBC’s brand voice and strategic best practices/style guides. Producers utilize years of broadcast experience to lead the overall creative design and production of a promo. Working with Creative leads, Program producers and the Marketing team to determine the order and importance of the various elements of promo content and/or a campaign.Art Director, Content MarketingThe Art Director delivers the artistic design of advertising campaigns, key art, social media strategies, oversee photo shoots, collaborate on program and corporate branding, and have the ability to both conceptualize and build creative that is informative, bold, fresh and fun– while aligned with CBC’s brand voice and strategic best practices/style guides. They are the decision makers who are responsible for the quality of the finished product. Art Directors are called into various forums to lead teams in creative brainstorms, creative development and rollout regardless of media.Copywriter, Content MarketingThe Copywriter is responsible for the all the messaging of advertising campaigns, social media strategies, audio and on-air promos, collaborate on program and corporate branding, and have the ability to both conceptualize and craft communications that are informative, clear, relevant and engaging– while aligned with CBC’s brand voice and strategic best practices/style guides. A best in class storyteller that contributes creatively by expanding distinctive concepts and expressing key insights. Copywriters strategize with Creative and Marketing teams in creative brainstorms, creative development and rollout regardless of media.Senior Graphic Designer, Content MarketingThe Senior Designer provides creative solutions and execution in response to the creative strategy of priority titles for TV, radio, digital and the CBC brand elements for all advertising on both our internal assets, all paid media (OOH, billboards, digital assets) and across all platforms. A thought leader in design, who contributes creatively by developing original concepts and ensuring visual unity. There are sometimes requirements to work in a self-administered environment producing single short-term deliverables within constraints.Our candidates should:Possess an education or experience in advertising and/or the creative industry.An appreciation of production processes and timelines.A demonstrated ability to work in a fast-paced environment.Strong communication and collaboration skills.Cultural awareness and sensitivity.A proven work ethic and a positive team-first attitude.A portfolio or collection of work to show-off!A demonstrated commitment to upholding the principles and practices of an inclusive work environment.Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Part time
CBC/Radio-Canada is seeking temporary short-term talent for creative roles in their Marketing & Communications team in Toronto. They are looking to expand their roster of casual and freelance talent, including producers, art directors, copywriters, and graphic designers. Candidates should have experience in the creative industry, strong communication skills, and a commitment to inclusivity. The positions offer the opportunity to work on impactful projects seen by millions of Canadians and access to leading technology and tools. CBC/Radio-Canada values diversity and inclusivity in the workplace and encourages individuals to inform them of any accommodation needs during the recruitment process.
Position: Customer Support Specialist

Location: Toronto, ON

Salary: $45,000 – $55,000 a year

Our company is seeking a Customer Support Specialist to join our team in Toronto. The ideal candidate will be responsible for providing exceptional customer service to clients and customers. This individual will be the primary point of contact for resolving customer inquiries, issues, and escalations.

Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide product information and technical support to customers
– Maintain a high level of professionalism and customer service at all times
– Identify and escalate priority issues to the appropriate department
– Document all customer interactions and resolutions in the CRM system

Qualifications:
– 2+ years of customer service experience
– Excellent communication and interpersonal skills
– Strong problem-solving abilities
– Proficient in Microsoft Office Suite
– Experience working in a fast-paced environment

If you are a customer-focused individual with a passion for helping others, we would love to hear from you. Apply now to join our team as a Customer Support Specialist in Toronto.

Expected salary:

Job date: Sat, 29 Jun 2024 04:04:30 GMT