Meridian Credit Union – Decision Engine Analyst – 20 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary: $60000 – 75000 per year

Job date: Sun, 20 Jul 2025 01:36:28 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.As a Decision Engine Analyst within the Credit Reporting & Analytics team, you will support and enhance automated decision-making processes through the development, implementation, and optimization of the credit decision engines and origination systems. In addition, your responsibilities will include contributing to the overall credit function in the areas of reporting and analytics, including development of effective risk reporting, key trending processes, and dashboards formats. You will be accountable for supporting the advancement of analytics, data management, and tools to contribute to the achievement of Meridian’s strategy, risk management appetite, regulatory guidance, and industry standards/best practices.~ Turning Data into Information into Insight into Business Decisions ~With strong analytical skills, you have an accountability to provide ongoing thought leadership and insights to the Senior Manager, Decision Engine & Loan Origination Systems, the Director, Credit Reporting & Analytics and the Chief Risk Officer in support of automated system decision making to ensure that the credit function’s analytical and data management approach, processes, and tools are appropriate and aligned to Meridian Credit Union strategy, risk management appetite, regulatory guidance, and industry standards/best practices. The position will maintain system protocols by ensuring business owners are updating policies and procedures.Key Responsibilities:

  • The incumbent will assist in leading Meridian Retail Credit, Meridian Business Credit and Meridian OneCap Credit (with alignment to Delivery and Operations) for decision engine system enhancement and development with support towards software upgrades (Information Technology and Solutions Development).
  • The incumbent is responsible for gathering business requirements in support of projects, reporting and process improvements as well as participate in the planning, design and implementation of system solutions or enhancements that help keep internal tools and data flows up to date and across the organization. The role will be collaborating on the projects with process owners, key team members, IT and external partners to build a cohesive infrastructure of systems. The individual will establish and maintain communication channels with process owners, key team members and internal stakeholders to support data gathering and analysis.
  • The ideal candidate will be technically proficient, comfortable supporting all channels and lines of business (including Retail, Small Business and OneCap), and complimentary working groups (including Information Technology, Enterprise / Credit Analytics, etc.) and integrated tools and techniques (including decision engine matrices and algorithms). This role requires balancing day-to-day, hands-on systems maintenance, training, bug fixes, and small optimizations.
  • With strong analytical skills and knowledge of reporting systems, you will have an accountability to provide ongoing accurate and reconciled credit-based reporting extracts to support and enhance the decision-making process of Credit Management. The Decision Engine Analyst’s function will support the advancement of analytics and data management, processes, and tools to contribute to the achievement of Meridian’s strategy, risk management appetite, regulatory guidance, and industry standards/best practices.

The position will be tasked to proactively propose recommendations to provide increased reporting capabilities to support all stakeholders and subsidiaries of the organization, including all lines of business and initiatives. The successful candidate will contribute towards the enhancements to, or development of, existing or new risk processes, frameworks, and/or systems. Remains apprised of industry best practices, including:

  • Interpreting data, analyzing results using statistical techniques
  • Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Acquiring data from primary or secondary data sources and maintaining databases
  • Filter and “clean” data by reviewing reports, extracts and performance indicators to locate and correct code problems
  • Work with management/peers to prioritize business and information needs
  • Locate and define new process improvement opportunities

In addition, this role will demonstrate effective communication skills, a talent for influencing without authority, and an ability to be a proactive internal consultant, adding value and insight to key stakeholders and management. Demonstrates an ability to present complicated reporting output in a concise and compelling manner, interpreting insights, as required, in a meaningful way to various level managers and partners. Leverages subject matter expertise to support the growth needs of Meridian, including:

  • Proven analytic skills, including mining, evaluation, analysis, and visualization
  • Ability to analyze large datasets
  • Strong verbal and written communication skills
  • An analytical mind and inclination for problem-solving
  • Technical writing experience in relevant areas, including queries, reports, and presentations
  • Strong SQL and Excel skills with the ability to learn other analytic tools
  • Practical experience in statistical analysis using statistical packages including Excel, Power BI and Python
  • Proven success in a collaborative, team-oriented environment

Salary Range: CAD $60,000 – $75,000 annuallyCompensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of one day per week in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRIDEducation : Bachelors

Liberty Staffing Services – Outside Sales Representative – Saint Jacobs, ON

Company: Liberty Staffing Services

Location: Saint Jacobs, ON

Expected salary: $55000 per year

Job date: Fri, 25 Jul 2025 07:15:40 GMT

Job description: We are currently recruiting for an Outside Sales Representative client in Kitchener. This company specializes working within the Souvenir and Tourism industry.This is a permanent hire position. Straight days, travel will be required. This is a hybrid/remote based position, ability to meet in office on occasion is required.Job duties but not limited to the following:
– ability to foster and build client relationships, driving sales
– providing quotes, coordinating with onsite sales assistants to get sales into production
– crafting sales reports and presentations
– attending and assisting in trade shows in both Canada and the US
– ability to travel across Southwestern Ontario as needed, mainly Toronto, Niagara and St. Lawrence Corridor
– MUST have own transportation, and a valid passport to travel to the USQualifications:
– 5 years of Sales, experience in the Souvenir industry will take precedent
– Willingness to travel across Canada and occasionally to the US
– Maintain excellent networking skills and relationships with clients, ability to source new businessBase salary for this position is $55K plus commission.Applicants who meet the criteria will be contacted for next steps.If you are interested in this position please contact Liberty Staffing Services at 519-823-9697!
Or come into our office today at 214 Speedvale Ave, Guelph, ON. Unit #4. N1H 1C4Liberty Staffing Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please contact Liberty Staffing Services.Liberty Staffing Services has been serving the Guelph community since 2000. We have dedicated
staff who live in the community, who take pride in finding employment for others, and who go above
and beyond the simple 9-5 for those who rely on us. We are also a leading student employer here in
Guelph, placing large numbers of International Students in rewarding jobs, to help them gain
valuable Canadian experience. We are proud of the fact that not only have we placed candidates
out to work, but those same candidates have trusted us enough to refer their family members to us
for employment. We take pride in being a 100% Canadian company, with strong ties to this
community, and throughout Southwestern Ontario. We care about what we do, and about every
single one of our employees. And it shows.Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.

Saint Elizabeth Health Care – Instructional Designer – Ontario

Company: Saint Elizabeth Health Care

Location: Ontario

Expected salary:

Job date: Sun, 27 Jul 2025 04:57:50 GMT

Job description: POSITION SUMMARY:We are looking for a talented Instructional Designer who thrives in a creative and collaborative environment. You will be responsible for working with Stakeholders and SME’s to design and develop Learning Courseware for the Healthcare industry.POSITION RESPONSIBILITIES:

  • Design and develop curriculum eLearning, blended and ILT programs
  • Develop courses using Articulate Storyline and Rise 360 and animation, narration, image/video editing tools

Develop, implement and maintain eLearning Solutions which may include infographics, animation videos, audio voiceover, interactive simulation, creative text, and animated learning solutions * Build effective relationships with SME’s/Project Sponsors to ensure that their business needs / objectives are being met/exceeded

  • Guide in the creation of learning objectives based on needs assessments and clearly define scope and deliverables to project members
  • Liaise with Subject Matter Experts throughout the design and development process for content development.
  • Consult with internal as well as external stakeholders to manage project milestones/expectation
  • Develop timelines for assigned projects and coordinate activities with other project team members
  • Upload course resources and learning assets such as course content, pdfs, web links, etc. to our learning management system (LMS) and test form, function and usability.
  • Troubleshoot LMS issues; monitor eLearning courses; troubleshoot and resolve delivery issues (e.g., SCORM files)
  • Assist other team members and departments as required

REQUIREMENTS:

  • Formal training in Adult Education is required.
  • Experience with AI, and Storyline for creating adaptive learning is preferred
  • Knowledge of Articulate 360 is required. Familiarity with TinCan (Xapi) is an asset
  • Strong knowledge of LMS and/or eLearning-based instructional design, such as Workday is preferred.
  • Experience in video editing, 2D or 3D animation is an asset.
  • Experience in Adobe Photoshop / Illustrator and graphic design principles is an asset.
  • Consulting / project management and monday.com experience is an asset
  • Prior Healthcare experience would be considered an asset
  • Please note this position is mainly remote, based out of our head office in Markham, Ontario (EST)

This is a hybrid role and would require travel to our Markham office on an as needed basisWhy Join SE Health?

  • Competitive Compensation – Enjoy a Total Rewards package including salary, benefits, pension, performance incentives, on demand pay and exclusive staff perks.
  • Flexibility & Support – Our SE Flex program offers a unique hybrid model with work-from-home options, flexible scheduling, and a supportive culture to help you thrive.
  • Meaningful Impact – As a Social Enterprise, your work directly supports improving lives across Canada. Your voice matters, and innovation is encouraged.
  • Growth & Development – Access tuition assistance, training, and career advancement opportunities across our growing organization.

ABOUT US:At SE Health, our people are everything—and our Home Office is an important part of that culture. When you choose to join SE Health, you become part of a caring, purpose-driven team that’s making a real difference across the country. Our Home Office is where innovation meets impact—supporting our direct care teams, driving strategic growth, and helping to shape the future of health care. As a member of our amazing Home Office team, you’ll collaborate with passionate colleagues, bring bold ideas to life, and contribute to meaningful work that supports thousands of care interactions each day. We believe in growing together, investing in our people, and creating an inclusive workplace where you can be yourself. Learn why you come first at SE Health.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at careers@sehc.com at your earliest convenience.

Saint Elizabeth Health Care – Transitions Care Lead – North York, ON

Company: Saint Elizabeth Health Care

Location: North York, ON

Expected salary:

Job date: Wed, 16 Jul 2025 01:38:51 GMT

Job description: The Acute Care Transitions Program ensures seamless, compassionate care as patients move from hospital to home. Designed to support both patients and their families, the program connects individuals with community-based healthcare providers, social support services, primary care and acute care teams. Together, they create personalized plans that improve outcomes and ease the transition to home.POSITION SUMMARY:As the Transitions Care Lead You will provide exemplary leadership and care flow management between the hospital partners and community care teams while ensuring excellence in the provision of client care and the achievement of corporate/program objectives. This exciting position will manage relations and collaborate with hospitals to ensure a smooth and seamless transition to a client’s home environment. Additionally this position will help to ensure performance targets are met and be involved in quality improvement initiatives as it relates to optimizing patient flow and management processes within the Acute Transition programs.RESPONSIBLITIES:

  • Act as the primary point of contact for the hospital navigator/coordinator
  • Receive, monitor and update the client tracking/notification/flow tools
  • Receive, review, and accept referrals for in-home transition services
  • Coordinate/Liaise with hospital navigator/coordinator and SE @home Team as required.
  • Participate in hospital discharge care conference for complex clients as required
  • Prepare an initial care plan (e.g. for 48-72 hours post transition) and place an initial equipment and supplies order as required
  • Ensure all necessary referral documents (e.g. transition request form, medical orders, consult notes, allied health reports) and initial care plan instructions are received by SE @Home Team
  • Attend program huddles with hospital (as per contract requirements)
  • Monitor and communicate significant deviations from the care plan to the hospital as required.
  • Communicate to the hospital any risk-related events
  • Monitor timely completion and reporting outcomes of patient/family care conferences to partner hospital(required in contract)Monitor Program Metrics (e.g. client experience, time to first visit, service volumes, risk events, etc.)
  • Facilitate risk management as per established policies and procedures
  • Communicate patient and family complaints or issues back to partner hospital and share associated action plans in partner meetings
  • Participate in program evaluation and process improvement
  • On-call as required for programs support
  • Other duties to ensure program is running smoothly

Requirements:

  • Membership, in good standing, with the applicable regulatory body:
  • College of Nurses of Ontario.
  • College of Physiotherapists of Ontario.
  • College of Occupational Therapists of Ontario.
  • Ontario College of Social Workers and Social Service Workers.
  • 3+ years of recent experience in community health or a related field.
  • Knowledge of the health care delivery system including hospital discharge planning, community care and support services
  • Excellent skills in case management and coordinating care within interdisciplinary teams
  • Excellent assessment and decision-making skills
  • Passion for excellent customer service and customer experience
  • Demonstrates strong critical thinking, problem-solving and self-directed skills.
  • Excellent interpersonal communication, and presentation skills with a diverse group or stakeholders (hospital partners, front line staff, management team)
  • Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment in various settings (e.g. at the hospital, in the office, in the community).
  • Advanced skills in Microsoft Office (Word, Excel, PPT, Visio) and comfort with learning/working with new and emerging technologies (e.g. remote patient monitoring/virtual care technologies, EHR systems, reporting systems)

A valid driver’s license and access to a reliable vehicle.About SE HealthAt SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at at your earliest convenience

Meridian Credit Union – Wealth Sales Representative – 18 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Fri, 04 Jul 2025 06:44:32 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Find our story here:Our Wealth practice:At Meridian Wealth we believe that investing is personal and our mission is to help our Members on their financial journey regardless of where they are on this journey. We are a group of passionate wealth professionals that are approachable, empathetic and don’t take ourselves too seriously.As a Wealth Sales Representative:You will be accountable for providing highly effective sales support to key Members of our Wealth Management Team in order to help them achieve their performance and sales goals by providing an excellent Member experience while maintaining high standards and operational efficiencies. Providing best in class contact management, pre-sale and post-sale practice support to support the achievement of Wealth’s annual plan objectives for Net Sales, revenue and new Investments, all while effectively mitigating compliance risks that are detrimental to our Members, Meridian’s brand and overall business profitability.This is an 18-month contract opportunity!What you will do:

  • Contact Members to book appointments that align to the Advisors meeting type ie: annual/quarterly review, discovery, financial planning.
  • Engage the Member is a robust conversation to uncover Member needs while proactively identifying opportunities that lead to an enhanced Member and Advisor experience.
  • Reconnect with Member to remind them of the appointment and recommend pertinent documentation to bring to meeting that supports the supports the Advisor recommendations.
  • Act as a first point of contact for Wealth Members when Advisor is not available. This ensures they always receive a live person to connect with.
  • Enhance proactive account oversight to ensure Member information is up to date and consistent on both Meridian’s and CS/CSI platforms.
  • Provide consistent and robust Member Portfolio snapshots that include detailed supplemental documents that illustrates Meridian and Wealth assets.
  • Efficiently prepare documents within SLA for all Member/Advisor meetings.
  • Create and provide reporting to support the Advisors compliance requirements.
  • Capture Financial Planning info to expedite the Financial planning recommendation.
  • Receive and reconcile all completed documents after the Member has signed to ensure accuracy and completeness to expedite the sales experience.
  • Follow up with external partners and/or fund companies on trades, transfers, account set up and payments to ensure requests are executed as presented.

How you will succeed:

  • A minimum of 2 years of work experience in the financial services or wealth industry.
  • Investment Funds in Canada Course (IFIC) or Canadian Securities Course (CSC) is an asset, or must be willing to obtain.
  • Knowledge of and operate within the applicable regulatory and compliance guidelines and Meridian’s policies & procedures, including but not limited to: MFDA, IIROC, AML, Privacy, Systems & Information Security, etc.
  • Familiar with documentation related to the investment industry.
  • Understand changing market conditions and remain knowledgeable of relevant industry issues.
  • Strong analytical and problem-solving abilities with the ability to quickly prioritize and resolve issues as they arise.
  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Proven ability to provide clear communications, advice and positive experience for our partners and Members consistent with Meridian Values.
  • Demonstrates effective interpersonal skills, conducive to functioning in a liaison capacity with external agencies, other Financial Institutions and Branches.
  • Strong communications skills, both written and verbal.
  • Well-developed and proven time management skills to ensure the ability to prioritize and organize work of others and self.
  • Ability to adapt to changing business needs with innovative solutions.
  • Demonstrate ability and creativity in developing and implementing process improvement initiatives.
  • Demonstrate the ability to multi-tasking in a fast past environment.
  • Ability to work independently, take initiative and manage multiple conflicting priorities.

Join us! This role is hybrid. It is based out of our St. Catharines Corporate Office, located at 75 Corporate Park Dr, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues, your leader, and your Members which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our Commitment to YouMeridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-JZ1
#LI-HYBRID

Saint Elizabeth Health Care – Service Coordinator – Cambridge, ON

Company: Saint Elizabeth Health Care

Location: Cambridge, ON

Expected salary:

Job date: Fri, 04 Jul 2025 07:58:05 GMT

Job description: We are hiring a full time Service Coordinator to work remotely in Cambridge!POSITION SUMMARY:Working part time in a remote role for our Service Delivery Centre based in Waterloo-Wellington, this position will be responsible for the efficient and effective coordination of client care.Here are many reasons why you will want to bring your talent to our team:

  • You will be part of a distinguished Canadian, not-for-profit organization with a century of experience
  • You will experience opportunities to use many of your skills and expand your knowledge
  • Ongoing opportunities for continuing education, training and professional development
  • Total Rewards program which includes group benefits, and pension plan
  • Education bursaries
  • Extensive paid orientation and preceptorship program
  • Tuition Assistance Program
  • WorkPerks®, which gives access to exclusive discounts from leading brand name companies and trusted local businesses.

RESPONSIBILITIES:

  • Provide schedule planning support to health care team
  • Appropriately schedule staff to ensure continuity of care in the provision of service delivery
  • Update and maintain an electronic client database
  • File and maintain client records
  • Perform data entry of all relevant client, employee and billing information
  • Respond to all caller inquiries with efficiency and appropriate urgency
  • Provide support to billing activities
  • Generate and distribute various scheduling and billing reports
  • Investigate and follow up in errors/discrepancies in services ordered or provided
  • Other office administrative duties as assigned

REQUIREMENTS:

  • This is a REMOTE Part time position
  • Must be available from Monday to Friday 7am to 5pm as well as alternating weekends from 7am to 3pm.
  • Must be available to attend FT Training from 9-5p Monday to Friday for first few weeks of training.
  • Must have a quiet confidential space to work from home but presence in the office would also occur
  • Must have access to high-speed internet and a computer
  • Intermediate data entry/ keyboarding skills
  • Experience using a PC database
  • Intermediate reading comprehension and excellent verbal communication skills
  • Demonstrated customer service skills and problem solving
  • Adaptability and the ability to deal with tight deadlines
  • An ability to work independently
  • An ability to prioritize, multi-task and deal with competing priorities
  • Good personal organizational skills
  • Courses in medical administration or health care training are preferred
  • Experience working for a community health provider is preferred
  • Related work experience and a familiarity with community health care services is preferred
  • Basic computer skills in MS Word and MS Excel are preferred

About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.

Meridian Credit Union – ECC Training and Quality Assurance Specialist – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary: $59800 – 74800 per year

Job date: Sat, 05 Jul 2025 23:08:24 GMT

Job description: Description :Why Meridian?At Meridian Credit Union, we believe in putting our Members first. Our Enterprise Contact Centre (ECC) is the voice of our brand, and we are committed to delivering exceptional service experiences that reflect our values of integrity, innovation, and community.The role:We are seeking a dynamic and experienced ECC Training and Quality Assurance Specialist to lead and evolve our training and quality programs. This role is ideal for someone who thrives in a fast-paced, service-driven environment and is passionate about adult learning, coaching, and continuous improvement.You will be responsible for overseeing the full training lifecycle—from onboarding to ongoing development—while also managing quality assurance programs that ensure our teams deliver consistent, compliant, and exceptional service.Key Responsibilities:Training Leadership & Facilitation

  • Design, deliver, and continuously improve training programs for new hires and existing ECC staff, using best-in-class adult learning principles.
  • Facilitate engaging sessions across multiple formats (virtual, in-person, e-learning, video, and job aids).
  • Oversee the ECC training program end-to-end, ensuring alignment with business goals, regulatory requirements, and service excellence standards.
  • Collaborate with ECC leadership, L&D, and business partners to ensure training content reflects current policies, procedures, and product knowledge.
  • Maintain and manage training documentation and resources to ensure accuracy and accessibility.
  • Adapt training plans in real-time to meet the evolving needs of the team and business.

Quality Assurance & Coaching

  • Conduct regular call monitoring and evaluations to assess service quality, compliance, and member experience.
  • Provide timely, constructive feedback and coaching to ECC team members and leaders.
  • Identify performance trends and recommend targeted training or process improvements.
  • Lead the monthly Call Calibration process and maintain a call library for training and audit purposes.
  • Support internal audit requests and ensure ECC compliance with regulatory and procedural standards.

Strategic Impact & Communciation

  • Act as a subject matter expert in service, sales, and lending to ensure training and QA programs support business outcomes.
  • Communicate insights and recommendations clearly to stakeholders at all levels.
  • Create compelling documentation, reports, and presentations that drive action and alignment.
  • Champion a culture of continuous improvement, member-centricity, and operational excellence.

What you bring:

  • 5+ years of experience in financial services, preferably in a training, QA, or L&D role.
  • Strong facilitation and coaching skills with a proven ability to engage diverse audiences.
  • Solid understanding of service, sales, and lending practices in a contact centre environment.
  • Experience designing and delivering adult learning programs.
  • Excellent verbal, written, and visual communication skills.
  • Strong business acumen and ability to translate insights into action.
  • Proficiency in Microsoft Office, CRM systems, and telephony platforms (e.g., Verint, Five9).
  • Undergraduate degree in education, business, or a related field; certification in adult learning is an asset.
  • Flexibility to work varied hours to meet team and business needs.

Salary Range: CAD $59,800 – 74,800 annuallyCompensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.Office Location: Our team works in a hybrid environment at our St. Catharines office located at 531 Lake St, St Catharines, ON L2N 4H6, CAN.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun!

Our Story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a broad range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.#LI-NM1

Meridian Credit Union – Operations Processing Representative – Full Time – 9 Month Contract – Saint Catharines, ON

Company: Meridian Credit Union

Location: Saint Catharines, ON

Expected salary:

Job date: Wed, 25 Jun 2025 06:27:28 GMT

Job description: Description :Why Meridian?At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.Find our Story Here:The Operations Representative is responsible for maintaining high standards of Member service, contributing to quality control and operational efficiency within Operations that contribute to a positive Member experience. The incumbent must be responsive to partner/member needs, have a collaborative attitude and have a proactive nature.Your role as an Operation Processing Representative you will:

  • Ability to work independently, take initiative, prioritize work and be flexible
  • Excellent organizational skills, problem solving & time management ability, and a commitment to a high degree of accuracy.
  • Strong ability to learn all aspects of Operations for example investments, loans, lines of credit, mortgages, electronic channels, and clearing.

How you will Succeed:

  • Create a consistent and positive experience for our partners and ultimately our members through completion of work being sent from the Retail team for Investments, Lending and Mortgages Processing
  • Verify documentation for accuracy and completeness
  • Appropriately escalate issues, situations, or problems as they arise to the Operations Processing Assistant Managers
  • Work to continuously look for ways to do things better, as well as update internal procedures as processes change and/or improve.

Join us! Our team works in a hybrid environment at 75 Corporate Park Drive, St. Catharines.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and form purposeful connections with your team, your colleagues and your leader which is very important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • We provide you with the tools and technology needed to delight your candidates and clients.
  • You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
  • Hybrid work arrangements with in-person office time to collaborate, innovate and form relationships with your colleagues
  • This isn’t your typical “corporate” job. We work hard and we have fun.

Build the Future of Banking with UsAt Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:

  • Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
  • Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
  • Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
  • Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Our story:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharine’s, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Our Commitment to You:Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at

Sephora – Stage Experience and Services Lead – Full Time – Saint Catharines, ON

Company: Sephora

Location: Saint Catharines, ON

Expected salary:

Job date: Fri, 04 Jul 2025 23:31:11 GMT

Job description: Job ID: 268877
Store Name/Number: ON-Pen Centre (0842)
Address: 221 Glendale Ave Space 77 & 78, Saint Catharines, ON L2T 2K9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
As a Stage Experience and Services Lead – Full Time, you will be assigned oversight of all Worlds on-stage and for overseeing service, classes and event execution within a specific Sephora location. Worlds at a Sephora store include Color, Skincare, Sephora Collection or Fragrance or a combination of these Worlds. You will be responsible for ensuring that all Services Coordinators and cast perform Sephora’s services within Sephora standards, ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will:

  • Training & Development. Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product, category and brand training for clients. Facilitate Sephora training sessions whenever possible.
  • Maintain a Coaching Culture. Participate in the selection, training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store.
  • Makeup & Skincare Passion. Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed.
  • Passionate about Clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
  • Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

  • You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
  • You can demonstrate strong client service skills.
  • You have demonstrated effective time management and problem-solving skills.
  • You have proven ability to manage time to execute multiple tasks and changing priorities.
  • You have flexible availability to work during “peak” retail hours such as nights, weekends, and holidays

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.