Compass Group – Food Service Worker, PT – Strathroy, ON

Company: Compass Group

Location: Strathroy, ON

Expected salary: $17.2 per hour

Job date: Fri, 28 Mar 2025 23:13:54 GMT

Job description: Working Title: Food Service Worker
Employment Status: Part-Time
Starting Hourly Rate: $17,20 per hour
Address: 361 Second Street Strathroy ON N7G 3H8
New Hire Schedule: Monday to Friday, 6-7hrs/day, daytime shiftsStart Date: March 31, 2025
Important Information: Previous cooking and cash handling experiene is preferred to work in a busy school cafeteria in Strathroy. No evening or weekend shifts.You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ othercountries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.Click to view our Team Member video!Job SummaryPrepares, presents and serves meals, ensuring the quality of the food and overall presentation.Essential Duties and Responsibilities:

  • Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Carry pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Store food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Set up items for purchase on daily basis.
  • Perform general cleaning duties; remove trash and garbage to designated areas.
  • Distribute supplies, utensils and portable equipment.
  • Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
  • Serve customers in a friendly, efficient manner following outlined steps of service.
  • Resolve customer concerns and relays relevant information to supervisor.
  • Assure compliance with all sanitation and safety requirements.
  • Provide service in all retail areas, including cashiering and line serving.

Qualifications:Think you have what it takes to be one of our Food Service Workers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

  • FoodSafe Level 1 Certification.
  • Familiar with the use of a cash register is an asset.
  • Strong time management and organizational skills to be able to manage heavy workload.
  • Ability to work both independently and in team setting as required.
  • Good command of English language, both verbal and written and ability to follow written and verbal instructions.
  • Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
  • Physical ability to carry out the duties of the position.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Compass Group – Food Service Worker, PT – Strathroy, ON

Company: Compass Group

Location: Strathroy, ON

Expected salary: $17.2 per hour

Job date: Fri, 28 Mar 2025 23:33:04 GMT

Job description: Working Title: Food Service Worker
Employment Status: Part-Time
Starting Hourly Rate: $17,20 per hour
Address: 361 Second Street Strathroy ON N7G 3H8
New Hire Schedule: Monday to Friday, 6-7hrs/day, daytime shiftsStart Date: March 31, 2025
Important Information: Previous cooking and cash handling experiene is preferred to work in a busy school cafeteria in Strathroy. No evening or weekend shifts.You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ othercountries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.Click to view our Team Member video!Job SummaryPrepares, presents and serves meals, ensuring the quality of the food and overall presentation.Essential Duties and Responsibilities:

  • Perform prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Carry pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Store food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Set up items for purchase on daily basis.
  • Perform general cleaning duties; remove trash and garbage to designated areas.
  • Distribute supplies, utensils and portable equipment.
  • Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
  • Serve customers in a friendly, efficient manner following outlined steps of service.
  • Resolve customer concerns and relays relevant information to supervisor.
  • Assure compliance with all sanitation and safety requirements.
  • Provide service in all retail areas, including cashiering and line serving.

Qualifications:Think you have what it takes to be one of our Food Service Workers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

  • FoodSafe Level 1 Certification.
  • Familiar with the use of a cash register is an asset.
  • Strong time management and organizational skills to be able to manage heavy workload.
  • Ability to work both independently and in team setting as required.
  • Good command of English language, both verbal and written and ability to follow written and verbal instructions.
  • Previous food service experience in healthcare, hotel, restaurant or fast food is considered an asset.
  • Physical ability to carry out the duties of the position.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact for further information.

Kohl & Frisch – Customer Service Representative – 12 Month Contract – Concord, ON

Company: Kohl & Frisch

Location: Concord, ON

Expected salary:

Job date: Sat, 29 Mar 2025 00:05:49 GMT

Job description: POSITION: Customer Service Representative
STATUS: Full-Time (Remote)
LOCATION: Kohl & Frisch Limited (Concord, ON)
REPORTS TO: National Contact Centre Manager
DEPARTMENT: Customer ServiceFounded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.Primary Role of This Position
In this role, the Customer Service Representative (CSR) provides excellence in customer service to our customers regarding order placement and issue resolution.Location
We are proud to offer full-time remote work for our Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team. For this reason, you must be within a reasonable commuting distance to the Kohl & Frisch (K&F) Concord, ON office.Major Responsibilities

  • Responsible for several key customer service tasks including order entry and the resolution of customer issues and inquiries.
  • Empowered to build relationships with customers by “owning” customer issues, being responsive and proactive, and consistently providing a high level of customer follow-up and service.

Education and Experience

  • High school graduate
  • Previous customer service or call centre experience is a strong asset

Qualifications

  • Capable of handling a large volume of calls while maintaining professional and efficient service
  • Ability to think problems through and recommend creative solutions to nonstandard customer issues
  • Excellent communication and interpersonal skills
  • Demonstrated ability to work in a team environment
  • Ability to communicate effectively (verbally and written) in a professional manner with K&F customers and internal K&F departments
  • Strong computer skills (Microsoft Office applications)
  • Must be able to work independently with limited supervision
  • Proactive nature, high attention to detail, and takes initiative

Hours of Work
Must be available to work a flexible shift schedule Monday to Friday between the hours of 9:00 a.m. to 8:00 p.m.Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted. Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.

Ricoh – Service Delivery Specialist – Brampton, ON

Company: Ricoh

Location: Brampton, ON

Expected salary:

Job date: Sat, 29 Mar 2025 00:36:16 GMT

Job description: Job Description:Senior Field Representative, MDS Service DeliveryService Delivery SpecialistThe Service Delivery Specialist will assist with the delivery of Ricoh Managed Document Services which includes managing business document output devices (printers, copiers, and fax machines) at customer locations or remotely with a focus to maximizing uptime, utilization, and optimization and user satisfaction while minimizing costs. After insuring achievement of Service Level Agreements, the SDS is responsible for working with the customer to improve business processes through optimization and use of other Ricoh services. The SDS must possess an understanding of the client’s requirements and domain, be IT centric, enabling communication with the Customer IT Department resources and develop, implement and manage ongoing fleet operations.Responsibilities:�· Part of a team responsible for delivering Ricoh Managed Document Services in accordance to client contract, SLA and Statement of Work specifications through on-site presence at a named customer site, in accordance with Ricoh Managed Document Services delivery standards defined by Ricoh�· Deliver agreed levels of service (as defined in customer SLA) and work closely with customer Help Desk to monitor and manage all service related issues and escalations�· Troubleshoot and assist with all printer-related and non-printer related (e.g. driver, network, o/s) printing issues through personal visits and/or using remote tools.�· First response service troubleshoot for print related issues.�· Fix printer related issues and/or escalate to appropriate Ricoh channels�· Work within the client request system to provide user services, such as the creation of network print queues and IP addresses.�· Deliver levels of service (as defined in customer SLA) and work closely with customer’s Level-I Help Desk�· Conduct training sessions with end-users where required to ensure highest level of user adoption and maximize usage of the installed technology�· Basic training support for end user requests�· The management of Ricoh incident tickets assigned through the customer’s service ticketing system. Which could include, first response trouble shooting, providing updates, escalations to appropriate department for resolution and updating ticket with the resolution details.�· Assist in the design, development and documentation of printing support processes and procedures�· Fleet and services management: consumables inventory monitoring and management, escalation support, asset reporting, common print room management�· Service Level Agreement compliance – focusing on maximizing uptime, utilization and end-user satisfaction while minimizing costs�· Ensure a working knowledge of all Ricoh vertical solution, product and (RightFax, Equitrac, Autostore) offerings�· Fleet optimization services/analysis and identifying opportunities for technology utilization and Continuous Improvement throughout term of the agreement�· Collect, analyze and report on KPI’s as well as provide trend analysis with recommendations for operational improvements in the customer environment for the specific service being supported.�· Prepare monthly and quarterly reports; conducts analysis and assists with client reviews as required.�· Ongoing management and physical execution of new installs, removals, relocations and disposals (IMAC-D)�· Provide Support for the Supervisor/Service Delivery Manager�· Perform other duties as assignedEducation & Experience:�· Industry related training�· Post-secondary (undergraduate, tech degree, diploma or certificates)�· Minimum 2 years experience in roles with similar responsibility, scope or skills�· Previous service, support, technical or operational experience with customersSkills:�· Excellent verbal and written communication and presentation skills with proven ability to conduct professional business communications�· Proficient in MS Office applications with demonstrated Excel skills. Visio and Sharepoint experience would be beneficial.�· An understanding of network print queues, IP addresses, and DNS�· Working knowledge of scanning, networking and printing technologies�· Ability to work independently, or as part of a team and take initiative to improve the customer experience�· Ability to assess situations and act with a high level of urgency�· Ability to multitask in a fast paced operation and prioritize objectives�· Effective planning, organizational and time management skills�· Strong attention to detailAbout Us:Come Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:

  • Select the medical, dental, life, and disability insurance coverage that fits your needs.
  • Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Robert Half – Bilingual Customer Service III – CAD – Unionville, ON

Company: Robert Half

Location: Unionville, ON

Expected salary:

Job date: Sat, 29 Mar 2025 08:09:36 GMT

Job description: We are offering a long-term contract employment opportunity for a Bilingual Customer Service III – CAD in the healthcare industry. Based in Markham, Ontario, this role involves an optimal mix of in-office and remote work. As a crucial member of our team, you will be tasked with providing premium customer service, maintaining precise customer records, and handling customer inquiries. You will also be responsible for overseeing customer accounts and taking necessary actions.Responsibilities:

  • Handle incoming calls and emails from customers and sales representatives in a detail-oriented manner, ensuring prompt and thorough resolution
  • Maintain a positive, empathetic, and detail-oriented attitude toward customers and sales representatives at all times
  • Oversee account and order management, including account verification and precise processing of customer requests, order tracking, and issue management
  • Handle the maintenance of various email boxes, ensuring that orders and requests are actioned promptly
  • Provide support for new customers and customers using our online ordering portal
  • Complete follow-up calls, emails, and updates to customers and sales representatives
  • Document and resolve customer, sales, and patient interactions and complaints, and triage to the appropriate department if further support or guidance is required
  • Monitor daily sales orders and transactions to ensure completion
  • Identify opportunities for process improvement proactively and present them to the leadership team
  • Develop, collaborate, and maintain cross-functional relationships with other teams to ensure task completion
  • Adhere to customer service standards, call quality policies, and procedures.
  • Proficient in Customer Service and Sales, with a proven track record in these areas.
  • Experience in managing Office Functions and Procedures in a healthcare setting.
  • Familiarity with healthcare Policy and Quality standards.
  • Ability to handle both Inbound and Outbound Calls, providing excellent service to customers.
  • Proficiency in Microsoft Outlook and other relevant computer applications.
  • Understanding of Medical Coverage policies and procedures.
  • Demonstrated Leadership Skills and ability to manage a team.
  • Proficiency in English Language, both spoken and written.
  • Familiarity with Monitoring Tool usage for process tracking and improvement.
  • Ability to handle customer Queries and Complaints in a detail oriented manner.
  • Skill in using Video conferencing tools for virtual meetings and discussions.
  • Experience in Verification processes to ensure accuracy and compliance.
  • Demonstrated ability in Process Improvement and implementing best practices.
  • Proficiency in Closing procedures, ensuring complete customer satisfaction.
  • Experience in using SAP R/3 for order management and other processes.
  • Ability to work Onsite and manage Call Center Operations effectively.
  • Experience in opening New Accounts and maintaining customer relationships.
  • Skill in Triage procedures, prioritizing customer needs effectively.
  • Understanding of Aesthetics in a healthcare setting, ensuring a pleasant environment for customers.
  • Experience in Order Management, ensuring smooth operations and customer satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half est la première et la plus grande firme de solutions de gestion des talents spécialisées au monde, qui met en relation des chercheurs d’emploi hautement qualifiés avec des opportunités au sein de grandes entreprises. Nous offrons…

Hitachi – Responsable technique du programme de service des changeurs de prises/Tap Changers Service Program Technical Lead – Stoney Creek, ON

Company: Hitachi

Location: Stoney Creek, ON

Expected salary:

Job date: Sat, 29 Mar 2025 07:10:18 GMT

Job description: Location: Stoney Creek, Ontario, CanadaJob ID: R0086466Date Posted: 2025-03-27Company Name: HITACHI ENERGY CANADA INC.Profession (Job Category): Engineering & ScienceJob Schedule: Full timeRemote: NoJob Description:*** English follows ***L’offreRejoignez l’équipe de service des transformateurs d’Hitachi Energy et dirigez le développement de notre programme de service de changement de prise ! Ce poste offre la possibilité d’améliorer la satisfaction des clients en mettant en œuvre des solutions de service sur le terrain innovantes pour les parcs de transformateurs. Vous tirerez parti de votre expertise dans le secteur des transformateurs et de la vaste base de données d’Hitachi Energy pour aider les clients à optimiser l’utilisation de leurs actifs et à minimiser les temps d’arrêt. Vos contributions assureront le leadership technologique en matière de surveillance et de diagnostic des changeurs de prises, favorisant la satisfaction des clients et une croissance rentable. En outre, vous jouerez un rôle essentiel dans l’élaboration et la mise en œuvre de programmes de formation actualisés pour les techniciens de terrain au Canada et aux États-Unis. Il s’agit d’une occasion unique d’avoir un impact significatif dans un environnement gratifiant et motivant.Votre impactRestez au courant des dernières solutions technologiques, des normes internationales, des tendances du marché et des exigences des clients en matière de surveillance et de diagnostic des transformateurs.Proposer de nouvelles solutions pour la surveillance et le diagnostic des changeurs de prises.Collaborer avec la gestion des produits et les usines Hitachi pour définir la feuille de route de développement des services de surveillance et de diagnostic.Utiliser la base de données de la base installée d’Hitachi Energy pour proposer des solutions optimales aux clients clés.Présenter les offres de produits et de services aux clients.Préparer le matériel de formation et organiser des sessions de formation pour les unités de service désignées, y compris la formation sur le terrain.Participer aux efforts de pré-normalisation et de normalisation au niveau international.Fournir un soutien technique approfondi pour les analyses des causes profondes et la résolution des problèmes.Votre expériencePlus de 10 ans d’expérience dans le service et/ou l’ingénierie des changeurs de prise.Solide expérience technique dans le domaine des changeurs de prise, y compris l’équipement de diagnostic, les jeux d’essai, les outils, les protocoles de sécurité et les procédures d’entretien.L’expérience de l’installation, de la mise en service et des activités sur site est un atout.Connaissance des systèmes de surveillance des changeurs de prises, y compris des dispositifs numériques, des logiciels et des communications.Compétences en matière d’analyse et d’interprétation des données.Confiance et compétence dans les relations avec les clients et/ou les groupes de normalisation internationaux.Pensée structurée et analytique avec une approche collaborative, orientée vers les solutions et de solides compétences en matière de communication.En savoir plus sur nousHitachi Energy offre un environnement de travail favorable et innovant dans lequel vous pouvez évoluer et développer votre carrière.Nous sommes engagés dans le développement durable et nous avons un impact positif sur le monde.Rejoignez-nous pour faire partie d’une équipe qui valorise la collaboration, l’excellence et l’amélioration continue.Assurances collectives complètes (médical, dentaire, vie et invalidité) et accès à un service de télémé-decine.Régime de retraite avec contribution avantageuse de l’employeur.Programme de bonification.Programme d’aide aux employés et à la famille 24/7.Programme de mise en forme et bien-être.Politique de télétravail.The opportunityJoin Hitachi Energy’s Transformer Service team and lead the development of our tap changer service program! This role offers the chance to drive customer satisfaction by implementing innovative field service solutions for transformer fleets. You’ll leverage your expertise in the transformer industry and Hitachi Energy’s extensive database to support customers in optimizing asset utilization and minimizing downtime. Your contributions will ensure technology leadership in tap changers monitoring and diagnostics, fostering customer satisfaction and profitable growth. Additionally, you’ll play a pivotal role in building and delivering updated training programs for field service technicians across Canada and the US. This is a unique opportunity to make a significant impact in a rewarding and purpose-driven environment.How you’ll make an impactStay updated with the latest technology solutions, international standards, market trends, and customer requirements in transformer monitoring and diagnostics.Propose novel solutions for tap changer monitoring and diagnostics.Collaborate with product management and Hitachi factories to define the development roadmap for monitoring and diagnostic services.Utilize Hitachi Energy’s installed base database to propose optimum solutions for key customers.Deliver product and service offering presentations to customers.Prepare training materials and conduct training sessions for designated service units, including field training.Participate in international pre-standardization and standardization efforts.Provide deep technical support for root cause analyses and issue resolutions.Your background10+ years of experience in tap changers service and/or engineering.Strong technical background in tap changers, including diagnostic equipment, test sets, tools, safety protocols, and maintenance procedures.Experience in installation, commissioning, and on-site activities is a plus.Knowledge of tap changer monitoring systems, including digital devices, software, and communication.Data analysis and interpretation skills.Confidence and proficiency in interacting with customers and/or international standards groups.Structured and analytical thinking with a collaborative, solutions-oriented approach and strong communication skills.More about usHitachi Energy offers a supportive and innovative work environment where you can grow and develop your career.We are committed to sustainability and making a positive impact on the world.Join us to be part of a team that values collaboration, excellence, and continuous improvement.Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine ser-vice.Pension plan with attractive employer contribution.Bonus program.24/7 employee and family assistance program.Fitness and wellness program.Work from home policy.Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Customer Service Broker – Ratehub.ca – Toronto, ON

Company: Ratehub.ca

Location: Toronto, ON

Expected salary:

Job date: Sun, 30 Mar 2025 03:19:39 GMT

Job description: WHO IS RATEHUB INC?We’re a company on a mission – We are a unique Canadian Fintech that is the one stop shop for all financial needs of the consumer – Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses – a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser.Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.We’re looking for an Experienced Customer Service Broker to join our Insurance team in Ontario, (remote role with option to go into the Toronto office). Reporting to the Customer Service Broker Team Lead, the incumbent will have an exciting opportunity to join the fast growing Insurance brokerage for Ratehub – RH Insurance! The successful candidate will be motivated by working alongside a startup team, thrives in a fast paced environment, and is eager to grow with a rapidly expanding company.YOUR RESPONSIBILITIES

  • Provide quality customer service and professional expert advice to clients
  • Proactively conduct renewal reviews to ensure customer retention targets are met
  • Handle outbound calls to existing clients for renewal review as necessary
  • Liaison with insurers, building and maintaining relationships
  • Administer, support and complete policy changes within our company partner’s portals and websites
  • Review policies and make recommendations as required
  • Adhere to the underwriting criteria set out by our broker partners
  • Coordinate and follow up on client documents
  • Respond to incoming calls and service customer needs
  • Give claims advice to clients, report claims, follow up on claims
  • Strong Ability to multitask, prioritize, and manage time effectively

YOUR QUALIFICATIONS

  • Alberta level 1 licence required
  • Minimum 2+ years of insurance experience
  • Independent, ambitious and competitive
  • Thrives in a fast-paced environment
  • Positive attitude
  • Looking to grow with a rapidly expanding company

CULTURE FIT:

  • Members first – we prioritise the interests and needs of our members above all else. We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.
  • Growth mindset – we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.
  • Better together – we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company.
  • Run after problems – we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.
  • Measure Learn Iterate Innovate – we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.Powered by JazzHR

Ratehub Inc is a Canadian Fintech company that offers a wide range of financial services to consumers, including saving, spending, borrowing, investing, and protecting. They help over 2 million Canadians per month with their finances through digital applications and in-house brokerages. They are currently looking for an Experienced Customer Service Broker to join their Insurance team in Ontario. The ideal candidate should have an Alberta level 1 license, a minimum of 2 years of insurance experience, be independent, ambitious, and competitive, and have a positive attitude. Ratehub Inc values putting their members first, having a growth mindset, working together as a team, tackling problems head-on, and focusing on continuous improvement. Accommodations are available for candidates with disabilities.

Robert Half – Bilingual Customer Service III – CAD – Unionville, ON

Company: Robert Half

Location: Unionville, ON

Expected salary:

Job date: Sat, 29 Mar 2025 08:33:36 GMT

Job description: We are offering a long-term contract employment opportunity for a Bilingual Customer Service III – CAD in the healthcare industry. Based in Markham, Ontario, this role involves an optimal mix of in-office and remote work. As a crucial member of our team, you will be tasked with providing premium customer service, maintaining precise customer records, and handling customer inquiries. You will also be responsible for overseeing customer accounts and taking necessary actions.Responsibilities:

  • Handle incoming calls and emails from customers and sales representatives in a detail-oriented manner, ensuring prompt and thorough resolution
  • Maintain a positive, empathetic, and detail-oriented attitude toward customers and sales representatives at all times
  • Oversee account and order management, including account verification and precise processing of customer requests, order tracking, and issue management
  • Handle the maintenance of various email boxes, ensuring that orders and requests are actioned promptly
  • Provide support for new customers and customers using our online ordering portal
  • Complete follow-up calls, emails, and updates to customers and sales representatives
  • Document and resolve customer, sales, and patient interactions and complaints, and triage to the appropriate department if further support or guidance is required
  • Monitor daily sales orders and transactions to ensure completion
  • Identify opportunities for process improvement proactively and present them to the leadership team
  • Develop, collaborate, and maintain cross-functional relationships with other teams to ensure task completion
  • Adhere to customer service standards, call quality policies, and procedures.
  • Proficient in Customer Service and Sales, with a proven track record in these areas.
  • Experience in managing Office Functions and Procedures in a healthcare setting.
  • Familiarity with healthcare Policy and Quality standards.
  • Ability to handle both Inbound and Outbound Calls, providing excellent service to customers.
  • Proficiency in Microsoft Outlook and other relevant computer applications.
  • Understanding of Medical Coverage policies and procedures.
  • Demonstrated Leadership Skills and ability to manage a team.
  • Proficiency in English Language, both spoken and written.
  • Familiarity with Monitoring Tool usage for process tracking and improvement.
  • Ability to handle customer Queries and Complaints in a detail oriented manner.
  • Skill in using Video conferencing tools for virtual meetings and discussions.
  • Experience in Verification processes to ensure accuracy and compliance.
  • Demonstrated ability in Process Improvement and implementing best practices.
  • Proficiency in Closing procedures, ensuring complete customer satisfaction.
  • Experience in using SAP R/3 for order management and other processes.
  • Ability to work Onsite and manage Call Center Operations effectively.
  • Experience in opening New Accounts and maintaining customer relationships.
  • Skill in Triage procedures, prioritizing customer needs effectively.
  • Understanding of Aesthetics in a healthcare setting, ensuring a pleasant environment for customers.
  • Experience in Order Management, ensuring smooth operations and customer satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.Robert HalfRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,…

Canadian Bank Note Company – Team Lead, Software Development – International Service Delivery – Ottawa, ON

Company: Canadian Bank Note Company

Location: Ottawa, ON

Expected salary:

Job date: Sat, 29 Mar 2025 23:36:38 GMT

Job description: Company DescriptionCanadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

  • An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
  • Best-in-class health, medical, and life insurance benefits;
  • Access to virtual and telehealth services and apps; and
  • Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Job DescriptionInternal Job Title:
Job Type: Permanent/Contract (# months), Full-Time/Part-Time
Job Location:
Work Model: On-site/Hybrid (approx. # days/week onsite)/RemotePosition SummaryWe are looking for a Team Lead, Software Development to manage and guide a team of software developers in delivering high-quality solutions. This role requires both hands-on technical expertise and strong leadership skills. The ideal candidate will be responsible for overseeing development projects, improving team productivity, and ensuring alignment with business goals.ResponsibilitiesTechnical Leadership & Team Management

  • Lead and mentor a team of software developers, providing technical guidance and career development support.
  • Set coding standards, enforce best practices, and conduct regular code reviews.
  • Oversee the software development lifecycle, ensuring timely delivery and high-quality output.
  • Manage project priorities, deadlines, and deliverables while balancing technical debt.
  • Foster a culture of innovation, collaboration, and continuous improvement.

Software Development & Architecture

  • Architect and design scalable, high-performance software solutions.
  • Lead the adoption of new technologies and best practices to enhance system efficiency.
  • Participate in hands-on coding, debugging, and system optimization as needed.
  • Ensure software security, compliance, and scalability are maintained throughout the development process.

Project & Stakeholder Management

  • Collaborate with product managers, departmental team leads, and business stakeholders to define project requirements and technical solutions.
  • Translate business objectives into development roadmaps and execution plans.
  • Communicate project updates, risks, and challenges effectively to management and senior leadership.
  • Work closely with QA engineers to ensure software reliability and stability.
  • Assist with providing estimates for sales inquiries, ensuring they are accurate and reflect our technical capabilities and resource availability.

Process Improvement & Innovation

  • Implement Agile methodologies to improve team workflows and delivery efficiency.
  • Advocate for innovative practices to accelerate development cycles.
  • Identify bottlenecks in development processes and recommend optimizations.

QualificationsEducation & Certifications

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
  • Certifications in leadership (e.g., PMI Agile Certified Practitioner, Certified Scrum Master) are beneficial.
  • Technical certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are a plus.

Technical Concepts & Methodologies

  • Software development lifecycle (SDLC) and Agile/Kanban methodologies.
  • Software architecture patterns (MVC, microservices, event-driven).
  • API development and system integration strategies.
  • CI/CD pipelines and automated testing strategies.
  • DevOps principles and infrastructure as code (IaC).
  • Cloud computing, serverless architecture, and containerization are assets.

Soft Skills & Competencies

  • Strong leadership and people management skills.
  • Excellent problem-solving and decision-making abilities.
  • Effective communication skills with both technical and non-technical stakeholders.
  • Ability to inspire, coach, and mentor a team.
  • Conflict resolution and team-building skills.

Experience

  • 8+ years of software development experience, including at least 2 years in a leadership role.
  • Proven track record of leading successful development teams and projects.
  • Strong background in Agile software development and project management is an asset.
  • Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) is an asset.

Technical Environment

  • Operating Systems: Windows 10/11; Linux is an asset.
  • Programming Languages: Java, C#.
  • Frameworks & Libraries: Spring, .NET, Hibernate; Vaadin is an asset.
  • Databases: Oracle, PostgreSQL.
  • DevOps & CI/CD Tools: Docker, Kubernetes, Jenkins, Bamboo, and GitHub Actions are all assets.
  • Version Control: Git, GitHub, GitLab, Bitbucket.
  • Project Management Tools: Jira, Confluence, Trello, Azure DevOps.
  • Testing & Monitoring: Jest, Mocha, Selenium, JUnit, New Relic, Datadog are all assets.

Mandatory Requirements

  • Language: Fluency in English (reading, writing, speaking)
  • Work Hours: Ability to work outside of standard business hours on occasion
  • Security Clearance: Ability to obtain and maintain Government of Canada Reliability (Level) personal security clearance

Additional InformationCanadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.

Canadian Bank Note Company – Team Lead, Software Development – International Service Delivery – Ottawa, ON

Company: Canadian Bank Note Company

Location: Ottawa, ON

Expected salary:

Job date: Sun, 30 Mar 2025 02:40:25 GMT

Job description: Company DescriptionCanadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

  • An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
  • Best-in-class health, medical, and life insurance benefits;
  • Access to virtual and telehealth services and apps; and
  • Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Job DescriptionInternal Job Title:
Job Type: Permanent/Contract (# months), Full-Time/Part-Time
Job Location:
Work Model: On-site/Hybrid (approx. # days/week onsite)/RemotePosition SummaryWe are looking for a Team Lead, Software Development to manage and guide a team of software developers in delivering high-quality solutions. This role requires both hands-on technical expertise and strong leadership skills. The ideal candidate will be responsible for overseeing development projects, improving team productivity, and ensuring alignment with business goals.ResponsibilitiesTechnical Leadership & Team Management

  • Lead and mentor a team of software developers, providing technical guidance and career development support.
  • Set coding standards, enforce best practices, and conduct regular code reviews.
  • Oversee the software development lifecycle, ensuring timely delivery and high-quality output.
  • Manage project priorities, deadlines, and deliverables while balancing technical debt.
  • Foster a culture of innovation, collaboration, and continuous improvement.

Software Development & Architecture

  • Architect and design scalable, high-performance software solutions.
  • Lead the adoption of new technologies and best practices to enhance system efficiency.
  • Participate in hands-on coding, debugging, and system optimization as needed.
  • Ensure software security, compliance, and scalability are maintained throughout the development process.

Project & Stakeholder Management

  • Collaborate with product managers, departmental team leads, and business stakeholders to define project requirements and technical solutions.
  • Translate business objectives into development roadmaps and execution plans.
  • Communicate project updates, risks, and challenges effectively to management and senior leadership.
  • Work closely with QA engineers to ensure software reliability and stability.
  • Assist with providing estimates for sales inquiries, ensuring they are accurate and reflect our technical capabilities and resource availability.

Process Improvement & Innovation

  • Implement Agile methodologies to improve team workflows and delivery efficiency.
  • Advocate for innovative practices to accelerate development cycles.
  • Identify bottlenecks in development processes and recommend optimizations.

QualificationsEducation & Certifications

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
  • Certifications in leadership (e.g., PMI Agile Certified Practitioner, Certified Scrum Master) are beneficial.
  • Technical certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) are a plus.

Technical Concepts & Methodologies

  • Software development lifecycle (SDLC) and Agile/Kanban methodologies.
  • Software architecture patterns (MVC, microservices, event-driven).
  • API development and system integration strategies.
  • CI/CD pipelines and automated testing strategies.
  • DevOps principles and infrastructure as code (IaC).
  • Cloud computing, serverless architecture, and containerization are assets.

Soft Skills & Competencies

  • Strong leadership and people management skills.
  • Excellent problem-solving and decision-making abilities.
  • Effective communication skills with both technical and non-technical stakeholders.
  • Ability to inspire, coach, and mentor a team.
  • Conflict resolution and team-building skills.

Experience

  • 8+ years of software development experience, including at least 2 years in a leadership role.
  • Proven track record of leading successful development teams and projects.
  • Strong background in Agile software development and project management is an asset.
  • Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) is an asset.

Technical Environment

  • Operating Systems: Windows 10/11; Linux is an asset.
  • Programming Languages: Java, C#.
  • Frameworks & Libraries: Spring, .NET, Hibernate; Vaadin is an asset.
  • Databases: Oracle, PostgreSQL.
  • DevOps & CI/CD Tools: Docker, Kubernetes, Jenkins, Bamboo, and GitHub Actions are all assets.
  • Version Control: Git, GitHub, GitLab, Bitbucket.
  • Project Management Tools: Jira, Confluence, Trello, Azure DevOps.
  • Testing & Monitoring: Jest, Mocha, Selenium, JUnit, New Relic, Datadog are all assets.

Mandatory Requirements

  • Language: Fluency in English (reading, writing, speaking)
  • Work Hours: Ability to work outside of standard business hours on occasion
  • Security Clearance: Ability to obtain and maintain Government of Canada Reliability (Level) personal security clearance

Additional InformationCanadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.