Customer Service Representative – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $33850 – 44000 per year

Job date: Thu, 13 Mar 2025 08:28:52 GMT

Job description: Application Deadline: 03/29/2025Address: 2900 Warden Avenue, Unit #145Job Family Group: Retail Banking Sales & ServiceFLUENT IN MANDARIN/CANTONESE IS A MUSTDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * No prior experience necessary; post-secondary degree or certification in related field of study is desirable.

  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills – Basic (in business environment).
  • Organization skills – Basic (in business environment).
  • Collaboration & team skills – Basic (in business environment).

Salary: $33,850.00 – $44,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO Financial Group is seeking a Retail Banking Sales & Service Representative who must be fluent in Mandarin/Cantonese. The role involves delivering exceptional service to customers, identifying their needs, providing financial advice, and making referrals to colleagues. Responsibilities include handling transactions, promoting digital banking options, and contributing to branch business results. The ideal candidate should have basic knowledge of sales and business banking, excellent communication skills, and a commitment to customer service. The salary for this position ranges from $33,850 to $44,000 and includes benefits such as health insurance, tuition reimbursement, and retirement savings plans. BMO values inclusivity and diversity in the workplace and provides support for employees to grow and make an impact.

Gateway Casinos – IT Service Desk Analyst – Toronto, ON

Company: Gateway Casinos

Location: Toronto, ON

Expected salary:

Job date: Sun, 30 Mar 2025 07:45:18 GMT

Job description: Job Type: Full-TimeThe Gateway to Your FutureBe part of our growing IT Team! The IT Service Desk Analyst!The Service Desk Analyst is responsible for proper prioritization, logging and initial troubleshooting of all incoming requests for support from internal and external users via phone and email in a pleasant and professional manner. This position will perform initial troubleshooting of all Gateway applications and websites, desktop and mobile-related operating systems, other 3rd party software, and peripheral devices such as printers, scanners, etc. In addition, the Service Desk Analyst will be a point of escalation and provide support for issue resolution in the event of major incident management. The Service Desk Analyst will adhere to the company computer usage policy, systems development standards and other Gateway and departmental policies and processes.We Provide

  • Full benefits package for full-time employees
  • Retirement savings plan
  • Exciting, supportive and fun work environment
  • Family and friends discounts on travel, tech, food, beverage, and fitness
  • Development and training opportunities

Key Responsibilities

  • Support & administration of desktop/laptop applications, systems for end users and peripherals for the corporate and gaming environments
  • Collaborate with other team members and functional stakeholders
  • Installs, supports, monitors and troubleshoots hardware and software equipment and issues
  • Support virtualization of applications
  • Support project implementation
  • Guide, coach or support local, on site and remote users
  • Assist users in the resolution of problems related to systems operations.
  • Resolve ticket escalations of user computer issues
  • Cordially and professionally interact with customers, vendors, superiors, peers, and others.

What You Bring

  • 3-5years experience or equivalent combination of related education and experience in a Service Desk Analyst or similar role
  • Post-secondary Diploma/Degree in Computer Systems
  • Excellent interpersonal and communication skills, both written and verbal, in user-friendly language
  • Working knowledge of LAN/WAN Networking, user/group setup, LAN security setup
  • Working knowledge of TCP/IP Internetworking, routing and switching management
  • Working knowledge of PC and server hardware installations and repairs
  • Working knowledge of Windows 7/10, Microsoft Office 2003/2007/2010/2016
  • Experience with MS Active Directory, MS Exchange 2003/2007/2010/2013/2016 an asset
  • Knowledge of automated deployment
  • Experience of monitoring tools and/or transaction monitoring
  • Excellent communication, organizational and multi-tasking skills.
  • Ability to use and understand Microsoft Office Applications (Project, Excel, Words, Visio, etc.) email, Internet navigation and presentation software (PowerPoint or other software).
  • Understanding of casino products (slots & table games), systems and/or similar environments

Why Work With Us?Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 29 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what its like to be on a team that values your vision, skill and energy.Get to Know GatewayGateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 29 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.Apply Now!Not the right fit this time? Follow us on our careers social media pages!Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Client Service Manager – Benefits Management & Enrollment Solutions – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Fri, 28 Mar 2025 02:08:50 GMT

Job description: DescriptionPosition Overview:As the Client Service Manager you are responsible for leading a Client Services team to achieve a high level of performance and ensuring successful delivery of client specific projects and ensuring operational excellence across various client initiatives.In this fast paced role, combining leadership excellence with deep industry expertise, the individual will be responsible for planning, risk management, and management of interdependencies. You will have an opportunity to work on highly visible programs interacting with stakeholders from every level and area of TELUS and day to day interaction with our customers.Key Accountabilities:Leadership & Team Development

  • Lead, coach, and mentor a team of Business Analysts, fostering a culture of excellence and continuous improvement
  • Drive performance management, career development, and succession planning initiatives
  • Facilitate effective team communications and knowledge sharing
  • Manage resource allocation and capacity planning to meet client demands

Client Success & Relationship Management

  • Oversee client portfolio health and satisfaction to retain key customers
  • Build and maintain relationships with key stakeholders across private sectors
  • Manage escalations and ensure timely resolution of complex client issues
  • Lead continuous improvement initiatives to enhance customer experience

Operational Excellence

  • Drive operational efficiency through process optimization and automation initiatives
  • Develop and monitor KPIs to ensure service level agreements are met or exceeded
  • Implement risk management strategies and quality control measures

Required Knowledge and Abilities:

  • Sound knowledge of the major functions of providing exceptional client care, including sales, service provisioning, technical support and escalation management
  • Ability to develop highly effective relationships at all levels; including direct customer facing experience
  • Strong leadership aptitude, ability to lead, train, coach and motivate a team to effectively increase performance results and achieve desired results
  • Ability to plan, organize, and prioritize, own time while accomplishing tasks in a cost effective manner
  • Demonstrated ability to influence and collaborate with clients, stakeholders and cross-functional teams
  • Ability to take initiative and work with minimal supervision and work collaboratively with both internal and external customers
  • Ability to develop strategic plans including business, financial and product strategies.
  • Excellent analytical, communication and presentation skills

QualificationsYou are the missing piece of the puzzle if you have:

  • Subject matter expertise in benefits management and benefits enrollment industry, including benefits administration
  • Experience with private payer stakeholders (insurers, third-party administrators, brokers, consultants)
  • In depth knowledge of both private and public sector stakeholder interests, strategies and trends

Required Experience:

  • 10+ years experience in benefits administration and enrollment industry, including systems, processes
  • 5+ years leading client-facing teams with a proven track record of team development and performance improvement, and experience managing complex client relationships and stakeholder expectations

Core Competencies

  • Strategic thinking and problem-solving abilities
  • Excellence in written and verbal communication
  • Strong presentation and negotiating skills
  • Change management expertise
  • Ability to thrive in fast-paced environments

Intermediate knowledge of English is required because you will on a regular basis as part of this position’s main responsibilities given its national scope.Salary Range: $92,000-$138,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The Client Service Manager is responsible for leading a team to achieve high performance and successful delivery of client projects. Key responsibilities include leadership and team development, client success and relationship management, and operational excellence. Required knowledge and abilities include client care functions, leadership skills, and strategic planning. Qualifications include expertise in benefits management and enrollment industry. The salary range is $92,000-$138,000 with bonus incentives. TELUS Health focuses on improving healthcare through technology solutions. The company values diversity and offers accommodations for applicants with disabilities.

World University Service of Canada – Monitoring and Evaluation Officer – Ottawa, ON

Company: World University Service of Canada

Location: Ottawa, ON

Expected salary: $60910 – 71659 per year

Job date: Fri, 28 Mar 2025 23:42:26 GMT

Job description: POSITION TITLE: Monitoring and Evaluation OfficerPOSITION LOCATION: Ottawa preferred (hybrid work model), but will consider applicants in a country where WUSC is registeredREPORTS TO: Senior Manager, VCP ProgramsSenior Manager, VCP OperationsCONTRACT TERM: One year, renewableSALARY LEVEL: PRO2 ($60,910-$71,659 in Canada – depending on local salary scale in other countries)LANGUAGES: Fluency in English required, French a huge assetEXPECTED START DATE: May 2025APPLICATION DEADLINE: April 11, 2025Are you an experienced global development practitioner? Do you believe in sustainable and inclusive changes to create a better world for youth? WUSC is currently looking for a Monitoring and Evaluation Officer as part of our Volunteer Cooperation Project.BACKGROUNDWUSC (World University Service of Canada) is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of students, volunteers, schools, governments, and businesses who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and Latin America, with an annual budget of approximately CAD $40 million. We have over 90 staff in our Ottawa office, and over 200 people overseas implementing 16 development projects in collaboration with donors such as Global Affairs Canada, the UK Department for International Development (DFID), the World Bank, the Asian Development Bank, and the African Development Bank.Volunteering for development is one of the important ways in which WUSC pursues its mission. WUSC’s Volunteer Cooperation Program (VCP) has ambitious targets to mobilize hundreds of skilled Canadian volunteers each year to support partners in developing countries where we are working to advance gender equality and facilitate economic opportunities for poor and marginalized young people, especially young women and refugees. Overseas, our volunteers collaborate with a wide variety of partners, including enterprise and social enterprise development incubators, skills training centres, enterprises, women’s organizations, and youth groups. In Canada, WUSC works with institutions and individuals to identify, prepare, and support volunteers who travel overseas to support our partners for various durations of time. Our network in Canada also works with WUSC to raise awareness among Canadians to inspire greater action on global development issues. Our collective focus is on sustainable and inclusive changes to create a better world for youth.RESPONSIBILITIESThe Monitoring and Evaluation Officer will be responsible for supporting monitoring, evaluation, reporting and learning at WUSC with a focus on the Volunteer Cooperation program and with additional responsibilities related to WUSC volunteer mobilization, recruitment, training, preparation and administration.Responsibilities: As Monitoring and Evaluation Officer, you are responsible for:Monitoring and Evaluation (60%)

  • Coordinating implementation of the M&E framework and plan for the Volunteer Cooperation Project, in line with requirements of WUSC and Global Affairs Canada
  • Executing regular data collection, cleaning and aggregation exercises to monitor project outputs as well as the progress towards outcomes, ensuring quality of all collected data and facilitating their interpretation and use for evidence-based adaptations with the support country teams
  • Contributing to the draft of the project’s progress reports and WUSC reporting by providing quality data and analysis on results achieved
  • Supporting the documentation of learning from project implementation
  • Supporting the development and circulation of data visualizations and knowledge products to draw out lessons learned and success stories
  • Supporting the recruitment and relationships with external evaluation and research consultants
  • Other WUSC Monitoring, Evaluation, Research and Learning support as required

Volunteer Mobilization (40%)

  • Supporting the Volunteer Recruitment Team with recruitment activities, such as but not limited to volunteer pre-screening calls, interviews, reference checks and 1-1 individual debriefings
  • Supporting the Volunteer Training Team with training activities, such as administrative tasks related to the volunteer pre-departure training courses and group debriefing workshops, and technical support in delivering the courses
  • Supporting the Volunteer Administration Team with tasks related to the completion of the volunteers’ administrative files, such as but not limited to issuing of contracts, booking travel, financial requisitions, updating volunteer files and the volunteer database
  • Other Volunteer Mobilization Team support as required

QUALIFICATIONS AND COMPETENCIESEducation

  • A university degree in a relevant discipline (international development, social sciences, monitoring and evaluation, project management or development studies) or equivalent years of professional experience.

Experience & Competencies

  • At least 2-3 years of experience in M&E, preferably in an NGO or development context.
  • Proficiency in data analysis software and experience with data visualization tools (Salesforce, Google Sheets, KoboCollect, Stata, etc).
  • Strong analytical skills, and ability to interpret complex data sets.
  • Work experience in an intercultural context.
  • Excellent communications and representation skills.
  • Excellent organizational and time management skills.
  • Exceptional interpersonal skills.
  • Proficiency with information technologies and computer skills (Word, Excel, the Internet, etc.) and familiarity with Google Drive, Gmail and Salesforce is an asset.
  • Knowledge of the economic development sector.
  • Adherence to the Gender Equality approach and the values of social inclusion.
  • Knowledge of Results-Based Management.
  • Excellent written and verbal communication skills in English; and French is an asset.
  • Curious, enthusiastic and willing to innovate and adapt.

Languages

  • Complete fluency in English is required.
  • Ability to work in French is highly desirable.

WHY WORK WITH WUSC?Join Us. Our work is important, cutting-edge, and rewarding. We encourage curiosity, innovation, and flexibility.WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.Here’s some of what you can expect working with us in Canada*:

  • 35-hour workweek, ability to work flexible hours
  • Remote-friendly workplace, with free access to our Ottawa office
  • 4 weeks annual leave, plus the week between Christmas and New Year
  • Paid sick days (10) and special leave days (5)
  • Extensive health and dental coverage for you and your dependents, 100% covered by us
  • Group RRSP contributions, from day 1
  • 300$ reimbursement for home office equipment
  • Parental leave top-up
  • Being part of a friendly, caring and enthusiastic team!

*(Benefits vary in other countries of operation)APPLICATIONSWUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.WUSC is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.Candidates must be legally authorized to work in Canada or in one of WUSC’s Countries of operations. WUSC will not facilitate any work authorization process or relocation.

Customer Service Representative – Style Netbox – Orlando, FL

Company: Style Netbox

Location: Orlando, FL

Expected salary:

Job date: Mon, 24 Mar 2025 23:48:20 GMT

Job description: brands into works of art that engage and inspire their target audience. We are seeking a talented and creative Marketing Specialist to join our team. The ideal candidate will have a passion for storytelling and a deep understanding of consumer behavior. In this role, you will develop and execute strategic marketing campaigns that drive brand awareness and loyalty. You will work closely with our clients to understand their unique vision and develop innovative solutions that align with their goals. If you have a keen eye for detail, excellent communication skills, and a proven track record of successful marketing campaigns, we want to hear from you. Join us in our mission to elevate brands to their full potential and leave a lasting impact on the world.

World University Service of Canada – Finance Officer – Ottawa, ON

Company: World University Service of Canada

Location: Ottawa, ON

Expected salary: $52000 – 62000 per year

Job date: Sun, 30 Mar 2025 05:15:29 GMT

Job description: POSITION TITLE: Finance OfficerPOSITION LOCATION: Ottawa, Canada preferred (hybrid work model) – Remote in Canada will be consideredREPORTS TO: Senior Financial AnalystCONTRACT TERM: Indeterminate, Full timeSALARY LEVEL: PRO 1 (52k-62k)LANGUAGES: Fluency in English required, French preferredAPPLICATION DEADLINE: April 14, 2025Do you have experience with the financial accounting and administration of project activities? Are you a self-starter? Results oriented? Do you enjoy working as part of a team?BACKGROUNDWUSC is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of students, volunteers, schools, governments, and businesses who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and the Caribbean, with an annual budget of approximately CAD $40 million. We have over 90 staff in our Ottawa office, and over 200 people overseas implementing 16 development projects in collaboration with donors such as Global Affairs Canada, the UK Department for International Development (DFID), the World Bank, the Asian Development Bank, the MasterCard Foundation, and the African Development Bank.Volunteering for development is one of the important ways in which WUSC pursues itsmission. WUSC’s Volunteer Cooperation Program (VCP) has ambitious targets to mobilizehundreds of skilled Canadian volunteers each year to support partners in developingcountries where we are working to advance gender equality and facilitate economicopportunities for poor and marginalized young people, especially young women andrefugees. Overseas, our volunteers collaborate with a wide variety of partners, includingenterprise and social enterprise development incubators, skills training centres,enterprises, women’s organizations, and youth groups. In Canada, WUSC works withinstitutions and individuals to identify, prepare, and support volunteers who traveloverseas to support our partners for various durations of time. Our network in Canada alsoworks with WUSC to raise awareness among Canadians to inspire greater action on globaldevelopment issues. Our collective focus is on sustainable and inclusive changes to createa better world for youth.RESPONSIBILITIESUnder the supervision of the Senior Financial Analyst, the Finance Officer (FO) will be acting as a key support role for the project finance team, handling routine accounting tasks for overseas projects. Specific responsibilities include:● Prepare payment requisitions and upload approved requisitions for payment.● Prepare calculation and reconciliation of monthly volunteer allowances.● Review of monthly package for field reporting and follow up on missing documents.● Review field bank reconciliations.● Prepare the exchange rate calculation for field monthly transactions.● Reconcile field advance accounts.● Prepare upload for field transactions into HQ accounting software.● Review local partner financial reports and related supporting documents● Perform spot checks of field supporting documents for country office operations● Reconcile project balance sheet accounts and prepare month-end reconciliation schedules.● Maintain the chart of accounts for projects.● Assist in preparation of monthly, quarterly and year-end financial reports of project activities after incorporating the field transactions for the disbursements made for overseas project operations.● Provide support with internal and external audit requests.● Provide additional finance support as required.QUALIFICATIONS AND COMPETENCIESEducation● University degree in Finance, Accounting, or a related field.Experience & Competencies● A minimum of three (3) years of experience in accounting● Proficiency in spreadsheets (Excel) and with accounting packages (MS Dynamics GP, SAGE 50)● Excellent computer skills; experience with Google suite is an asset.● Strong attention to detail and accuracy in data entry.● Strong interpersonal and cross-cultural communication skills.● Curious, enthusiastic and willing to innovate and adapt.Languages● Fluency English required, fluency in French a strong assetWHY WORK WITH WUSC?Join Us. Our work is important, cutting-edge, and fast-paced. We encourage curiosity, innovation, and flexibility. And we provide a phenomenal learning experience.WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference in the lives of youth around the world. Employees at WUSC work hard to create lasting change in education, economic opportunities and empowerment.Here’s some of what you can expect working with us in Canada:

  • 35-hour workweek, ability to work flexible hours
  • Remote-friendly workplace, with free access to our Ottawa office
  • 4 weeks annual leave, plus the week between Christmas and New Year
  • Paid sick days (10) and special leave days (5)
  • Extensive health and dental coverage for you and your dependents, 100% covered by us
  • Group RRSP contributions, from day 1
  • 300$ reimbursement for home office equipment
  • Parental leave top-up
  • Being part of a friendly, caring and enthusiastic team!

APPLICATIONSWUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check where appropriate.WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.Only those candidates selected for an interview will be contacted. No telephone calls please.Candidates must be legally authorized to work in Canada. WUSC will not facilitate any work authorization process or relocation.

Senior Customer Service Representative – King & University, Toronto (30 hrs/week) – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 28 Mar 2025 23:27:12 GMT

Job description: Requisition ID: 221424Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Nurturing rich, long-standing relationships
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

  • Have strong customer service skills
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities– for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

The content is a job posting for a Senior Customer Experience Associate position at Scotiabank in Canada. The role involves providing exceptional customer service, building relationships, conducting sales, and promoting digital banking options. The job offers opportunities for professional development, recognition for high performance, and a competitive compensation and benefits package. Scotiabank values inclusivity and accessibility, and encourages individuals with diverse skills and experiences to apply. Candidates must apply online to be considered for the role.

Senior Customer Service Representative – King & University, Toronto (30 hrs/week) – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 29 Mar 2025 00:34:31 GMT

Job description: Requisition ID: 221424Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Nurturing rich, long-standing relationships
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

  • Have strong customer service skills
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities- for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is seeking a Senior Customer Experience Associate to join their team in Toronto, Canada. The role involves providing exceptional service to customers, fulfilling sales opportunities, and promoting digital banking options. The successful candidate will have strong customer service skills, experience in conducting sales, and be comfortable using technology. Scotiabank offers a competitive compensation and benefits package, as well as opportunities for professional development and career growth. The organization is committed to inclusivity and creating a supportive environment for all employees. Candidates can apply online for consideration.

HireGrow Staffing – Remote – Service Sales Representative – Hamilton, ON – Hamilton, ON

Company: HireGrow Staffing

Location: Hamilton, ON

Expected salary: $55000 – 70000 per year

Job date: Tue, 25 Mar 2025 02:10:28 GMT

Job description: Overview:We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base.You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.This full-time position offers flexible work hours and ample opportunities for advancement into management roles.What We Offer:

  • Remote, work from home career.
  • Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses.
  • Life-long residual income through renewals.
  • Unionized position with stock options.
  • Excellent benefits package medical, dental, and prescription coverage.
  • Exceptional training with experienced agents and managers.
  • High-quality leads provided: no calling family or friends.
  • Flexible hours: this is a fulltime career, but you can choose when you work.
  • Opportunities for advancement and recognition as we promote from within.
  • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere While this position is remote, you will have lots of support.

Qualities We Value:

  • Willingness to learn and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality: a positive and approachable demeanor.
  • A strong desire to help others: provide valuable advice and services.
  • Effective Communication Skills: your ability to connect with others is crucial.
  • Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain an LLQP license.
  • Basic computer literacy is essential.
  • Must reside in North America.

Your Job Responsibilities:

  • Contact the leads we provide to schedule virtual meetings with clients.
  • Present benefit programs to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

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HireGrow Staffing – Remote – Service Sales Representative – Etobicoke, ON – Etobicoke, ON

Company: HireGrow Staffing

Location: Etobicoke, ON

Expected salary: $55000 – 70000 per year

Job date: Sun, 23 Mar 2025 01:40:13 GMT

Job description: Overview:We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base.You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.This full-time position offers flexible work hours and ample opportunities for advancement into management roles.What We Offer:

  • Remote, work from home career.
  • Average 1st yr $55-70K / Avg 2nd yr $115K commission + bonuses.
  • Life-long residual income through renewals.
  • Unionized position with stock options.
  • Excellent benefits package medical, dental, and prescription coverage.
  • Exceptional training with experienced agents and managers.
  • High-quality leads provided: no calling family or friends.
  • Flexible hours: this is a fulltime career, but you can choose when you work.
  • Opportunities for advancement and recognition as we promote from within.
  • Dynamic Team Environment: Our virtual workplace thrives on a vibrant team atmosphere While this position is remote, you will have lots of support.

Qualities We Value:

  • Willingness to learn and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality: a positive and approachable demeanor.
  • A strong desire to help others: provide valuable advice and services.
  • Effective Communication Skills: your ability to connect with others is crucial.
  • Sales or customer service experience is advantageous but not mandatory.

Your Qualifications:

  • Laptop or computer with camera is required.
  • Possession of, or willingness to obtain an LLQP license.
  • Basic computer literacy is essential.
  • Must reside in North America.

Your Job Responsibilities:

  • Contact the leads we provide to schedule virtual meetings with clients.
  • Present benefit programs to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Powered by JazzHR