Sonova – Senior Manager – Manufacturing Engineering – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Thu, 22 May 2025 03:01:33 GMT

Job description: Kitchener, OntarioSenior Manager, Manufacturing EngineeringWe’re seeking a Senior Manager, Manufacturing Engineering, to lead a multi-disciplinary team in developing, implementing, and optimizing manufacturing technologies, equipment, and processes for Sonova’s Custom products. This includes support for both New Product Introduction (NPI) and sustaining initiatives. You’ll collaborate closely with R&D, Quality, Manufacturing sites, Supply Chain, and NPI project leaders to deliver outstanding process, product, and service solutions.Responsibilities:Lead and develop a team of engineering professionals aligned with our mission and strategic pillars:Environment, Health & Safety (EH&S): Enhance safety and support sustainability initiatives.Process Excellence: Reduce risk and variation; improve first and last pass yields.Delivery: Ensure reliable and continuous supply.Financials: Drive efficiency and effectiveness in engineering processes.Innovation: Implement automation, digitalization, and capability improvements.People: Build a high performing, engaged, and diverse team; develop internal talent.Oversee development of manufacturing software and systems.Drive continuous improvement using SonovaX tools.Lead pre- and post-launch activities including the development of:Test systemsManufacturing equipment and toolsProduction processesManage team and project budgets; provide regular updates to senior leadership.Collaborate with Corporate and Custom Products Manufacturing Engineering teams on cross-functional initiatives.Maintain and update operational SOPs; represent ME in audits.Support Mass and Custom Manufacturing, Post-Launch Engineering, and Service functions.Promote Design for Manufacturing (DFM) and Design for Quality (DFQ) principles across teams.Align closely with R&D, Marketing, and Reliability on long-term strategy.More about you:Degree in Engineering (e.g., Materials Science, Process Engineering, Electrical Engineering, Microtechnology, Mechanical Engineering, Chemistry).Additional training in technical/functional leadership, project management, business administration, or lean management preferred.Professional Experience:Hands-on experience in additive manufacturing, microelectronics, and manufacturing process development.Proven track record in project and team leadership.Familiarity with Six Sigma, SPC, and related process control methodologies.Technical & Professional:Strong business acumen in technical environments.Deep understanding of additive manufacturing and related process chains.High attention to quality and detail.Proficiency in tools like MS Office 365, SAP, Minitab, Comsol, Magics (or similar STL file handling software).Leadership:Strong project management skills.Ability to coach, guide, and mentor technical teams.Interpersonal:Communicative and team-oriented with a high degree of integrity.Effective in cross-cultural and interdisciplinary environments.Personal:Analytical, hands-on, structured, and conceptually strong.Proactive and independent with a flair for experimental design.A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157449

Sonova – Manufacturing Process Developer – Additive Manufacturing Technologies – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Fri, 23 May 2025 04:36:26 GMT

Job description: Manufacturing Process Developer – Additive Manufacturing TechnologiesEvaluate, define, develop, implement, optimize, and sustain manufacturing technologies and processes for custom products and associated products (e.g. cShell, SlimTips, etc.) derived from the technology, platform and product roadmap with focus on Additive Manufacturing. Implementation (incl. required process qualifications) of new or adapted manufacturing processes in production up to and including first production site. Support the roll-out, transfer and scaling to/at further sites. Support post launch activities.This position is covering following technology and process focus areas:Additive Manufacturing Technologies in the sense of generative build-up processes or methods, including the necessary (process specific) pre- and post-processing (materials, data, parts, subassemblies, equipment, etc) to achieve the properties relevant for the products or the related (manufacturing) process.Responsibilities:Identify, evaluate, define, develop, and deploy optimal manufacturing technologies and processes based on the technology, platform, and product roadmap.Develop, adapt, optimize, implement, and qualify required manufacturing technologies/processes in alignment with product and platform projects.Conduct benchmarking, process optimization, and obsolescence handling for implemented manufacturing technologies.Perform process and failure analyses to ensure continuous improvement.Take proactive ownership of defined technology and process focus areas.Collaborate with internal stakeholders, including R&D, Manufacturing Engineering, and Operations teams, to ensure alignment and standardization.Ensure compliance with relevant policies, guidelines, and safety regulations, including biocompatibility, workplace safety, and environmental considerations.More about you:Engineering degree (Technical College or higher) in Materials Science, Process Engineering, Chemical Engineering, Physics, or Microtechnology.Experience in Additive Manufacturing, technology/process development, and project management.Experience working in a chemistry laboratory with safe handling of potentially hazardous substances.Proficiency in MS Office 365 Suite and STL file handling software (e.g., Magics).Strong analytical skills with the ability to understand and solve complex technical challenges.Self-driven, structured, and precise working style with interdisciplinary thinking.Strong communication skills and ability to work in a collaborative, team-oriented environment.A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157680

Sonova – Procurement Specialist (6 month contract) – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Wed, 07 May 2025 04:27:06 GMT

Job description: Who we areYou enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.Join Sonova. Create sense.Kitchener, OntarioProcurement Specialist (6-Month Contract)As a Procurement Specialist on a 6-month contract, you will play a key role in supporting our Supply Chain processes. Reporting to the Senior Manager, Logistics & Demand Planning, this is an exciting opportunity to contribute to critical procurement activities, manage supplier relationships, and resolve issues related to delivery and costs within a fast-paced environment. Your expertise will directly contribute to the success of our operational goals, making this a highly impactful role during your time with us.Responsibilities:

  • Coordinate procurement of commodities, goods, and services from approved suppliers.
  • Execute online purchasing through e-procurement/e-sourcing tools.
  • Manage license renewals and ensure timely availability of materials.
  • Work with Material Coordinators, Engineering, and Manufacturing to implement Change Plans efficiently.
  • Liaise with suppliers, ensuring accuracy and confidentiality of all procurement-related information.
  • Investigate and resolve delivery, costing, or invoicing issues, implementing corrective actions when necessary.
  • Maintain purchasing databases and documentation, including product specifications and costing.
  • Oversee locally-controlled supply contracts and manage service level agreements.
  • Monitor regulatory requirements for inbound shipping, including customs and tariffs, ensuring timely payment of related fees.

More about you:Education & Experience:

  • Post-secondary education in Supply Chain Management or a related field.
  • Minimum 3 years of experience in purchasing or procurement.

Skills & Competencies:

  • Strong organization and negotiation skills.
  • Proficient in SAP, ERP/MRP, and Microsoft Office.
  • Excellent written and verbal communication skills.
  • Ability to multitask and manage tight deadlines.
  • Strong sourcing experience and ability to handle procurement tasks efficiently.
  • Certification in Supply Chain Management (SCMP) is a plus.
  • Familiarity with Ariba, Aconcagua, or Vulcan is desirable.

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157183

Sonova – Marketing and Event Specialist – Mississauga, ON

Company: Sonova

Location: Mississauga, ON

Expected salary:

Job date: Thu, 01 May 2025 04:58:06 GMT

Job description: Who we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.Marketing & Events SpecialistThe Marketing & Event Specialist plays a crucial role in our organization by developing and executing targeted marketing strategies that elevate our events, enhance brand awareness, and ensure efficient event logistics. This position is designed to support our overall marketing objectives while fostering collaboration across departments to create impactful experiences for our audience. They will work closely with the Event Planner to execute large events and work independently or in collaboration with other departments to plan and execute smaller events and trade shows. They will also own marketing processes related to events, including but not limited to managing event logistics software, managing vendor setup, and tracking budgets & KPIs. Additionally, they will manage ad hoc marketing projects as required, support the Marketing Operations team and sales teams.Responsibilities:

  • Collaboration with Event Planner: Work closely with the Event Planner on the execution of large events, ensuring alignment with organizational goals.
  • Independent Event Management: Plan and execute smaller events independently from start to finish, including managing budgets, timelines, securing venues, and organizing logistics.
  • Tradeshow Ownership: Own the tradeshow presence, overseeing messaging and engagement, on-site activities, and the creation of marketing and promotional materials.
  • On-Site Operations Coordination: Manage on-site event operations, including registration, support for on-site staff, and audio-visual (AV) setup.
  • Promotional Material Management: Oversee promotional material catalogues, collaborating with designers on branding, sourcing vendors, and managing inventories.
  • Project Management for Marketing and Sales: Manage projects that support marketing and sales teams, actively seeking new opportunities to enhance customer experience and brand awareness.
  • Metrics Tracking: Track event metrics such as attendance, engagement, and return on investment (ROI).
  • Data Analysis: Analyze post-event data to identify areas for improvement and inform future strategies.
  • Reporting: Prepare detailed reports summarizing event success and key insights for stakeholders.

More about you:

  • Bachelor’s degree in Marketing, Communications, Event Management, or related field
  • Proven experience in planning and executing successful marketing campaigns and events
  • Direct experience managing projects
  • Experience with digital marketing strategies and tools
  • Strong project management skills with ability to manage multiple tasks and deadlines .
  • Excellent communication and interpersonal skills to collaborate with internal and external stakeholders .
  • Creative marketing and design skills to develop engaging promotional materials .
  • Budget management and cost-analysis skills .
  • Event logistics expertise including vendor management and site selection.
  • Ability to work independently, take initiative and demonstrate a curiosity and growth mindset is critical.
  • This role is hybrid, requiring three days per week in the office, with a strong emphasis on being mobile and available to travel for on-site coordination and management of all planned events across Canada.
  • Conversational French a plus

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova – Process Development Engineer Additive Manufacturing – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Sat, 03 May 2025 01:50:03 GMT

Job description: Manufacturing Process Developer – Additive Manufacturing TechnologiesEvaluate, define, develop, implement, optimize, and sustain manufacturing technologies and processes for custom products and associated products (e.g. cShell, SlimTips, etc.) derived from the technology, platform and product roadmap with focus on Additive Manufacturing. Implementation (incl. required process qualifications) of new or adapted manufacturing processes in production up to and including first production site. Support the roll-out, transfer and scaling to/at further sites. Support post launch activities.This position is covering following technology and process focus areas:Additive Manufacturing Technologies in the sense of generative build-up processes or methods, including the necessary (process specific) pre- and post-processing (materials, data, parts, subassemblies, equipment, etc) to achieve the properties relevant for the products or the related (manufacturing) process.Responsibilities:Identify, evaluate, define, develop, and deploy optimal manufacturing technologies and processes based on the technology, platform, and product roadmap.Develop, adapt, optimize, implement, and qualify required manufacturing technologies/processes in alignment with product and platform projects.Conduct benchmarking, process optimization, and obsolescence handling for implemented manufacturing technologies.Perform process and failure analyses to ensure continuous improvement.Take proactive ownership of defined technology and process focus areas.Collaborate with internal stakeholders, including R&D, Manufacturing Engineering, and Operations teams, to ensure alignment and standardization.Ensure compliance with relevant policies, guidelines, and safety regulations, including biocompatibility, workplace safety, and environmental considerations.More about you:Engineering degree (Technical College or higher) in Materials Science, Process Engineering, Chemical Engineering, Physics, or Microtechnology.Experience in Additive Manufacturing, technology/process development, and project management.Experience working in a chemistry laboratory with safe handling of potentially hazardous substances.Proficiency in MS Office 365 Suite and STL file handling software (e.g., Magics).Strong analytical skills with the ability to understand and solve complex technical challenges.Self-driven, structured, and precise working style with interdisciplinary thinking.Strong communication skills and ability to work in a collaborative, team-oriented environment.A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157680

Sonova – Project Manager Product Improvements – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Thu, 24 Apr 2025 00:48:09 GMT

Job description: Project Manager – Product ImprovementsThe Project Manager – Product Improvements is responsible for optimizing and ensuring the quality, delivery readiness and costs of the products at the SOCS, SOCC, SOCM and SOCV production sites.Responsibilities:Responsible for the qualification of components of already launched products for purposes such as second source or supplier PCN (involved role: ISIR (initial sample inspection report) Owner) with focus on transducers and electrical components.Lead, manage and support product improvement and product change projects according to PCN and PLE (SOP-121) processes. Release products after changes.Support development and continuous improvement of PCN and PLE processes.Responsibility for timely deployment of the respective product change and product improvement actions to avoid negative impact on manufacturing and product supply chain.Execute and document product changes according to Change Control process (SOP-70).Lead projects to optimize manufacturing quality, cost, delivery and yield in the production of hearing aids and accessories through continuous improvement of procedures, manufacturing processes and products.Implementation of the planned measures and changes, taking into account the entire supply chain (inventory, logistics flow, etc.).More about you:Degree in Materials Science, (Micro-)Electronics, Mechanical Engineering, or related fieldProject management experience3+ years of experience in electronics manufacturing, preferably in the medical device industryFamiliar with lean and change management, and working with international production sites (VN/CN/MX)Strong initiative, problem-solving mindset, and structured working styleHigh resilience, adaptability, and motivationAnalytical, conceptual thinker with practical creativityExcellent teamwork, communication, and intercultural skillsLeadership ability in prioritizing, decision-making, and team motivationProficiency in electronics development/manufacturing, supply chain, and production processesFluent in EnglishProficient in MS Office 365, SAP, and MS TeamsA minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157459

Sonova – Project Manager Product & Process Improvement – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Sat, 26 Apr 2025 06:42:56 GMT

Job description: Project Manager Product & Process ImprovementThe Project Manager Product & Process Improvement is responsible for identifying, analyzing, and resolving product and process-related issues to support the Manufacturing Engineering (ME) mission of delivering exceptional process, product, and service solutions to both internal and external customers. This role plays a critical part in advancing ME Pillars, including Environmental, Health & Safety (S), Process Excellence (Q), Delivery (D), Financial Performance (C), and Innovation (I), by driving continuous improvement and ensuring robust, efficient, and high-quality manufacturing solutions.Responsibilities:Act as the subject matter expert and global process owner for 3D modeling of In-the-Ear (ITE) custom devices and components.Ensure the full modeling process has proper controls, feedback loops, and measures to maintain high quality and service, while optimizing cost.Analyze the product value chain to identify opportunities for continuous improvement across safety, quality, delivery, cost, and innovation.Propose and help implement new manufacturing processes or technologies, including working with vendors on equipment development and deployment.Lead cross-functional projects, ensuring teams meet key deliverables on time.Support or lead product transfer projects, including vendor changes, insourcing/outsourcing, and internal transfers.Collaborate with internal and external software developers to improve 3D modeling tools and workflows.Work closely with New Product Introduction (NPI) and Manufacturing Engineering teams to support smooth product launches.Participate in Kaizen and other continuous improvement activities.Develop, adapt, qualify, and implement manufacturing technologies for platform and product projects.Support “Design for Manufacturing” and “Design for Quality” initiatives during product development.Drive standardization of processes across platforms to reduce variability.Benchmark and optimize existing technologies, including managing obsolescence.Conduct process and failure analysis, and support risk management activities.Collaborate with production sites to define and track KPIs for scanning and modeling performance.Ensure training programs are current and promote best practice sharing across sites.Standardize the Clarification step to reduce customer contacts and improve On-Time-To-Request (OTTR) rates.Define guidelines to balance modeling speed and quality.Develop and implement a strategic roadmap for long-term improvements in modeling, service, and reliability.More about you:Bachelor’s or Master’s degree in Engineering; ideally in materials science, process engineering, chemistry, mechanical engineering, physics, or microtechnology5+ years of engineering experience, with a focus on improving complex processesExperience in regulated industries strongly preferred (e.g., medical device, automotive, pharmaceutical)Strong understanding of complex technical concepts with ability to derive effective solutionsAnalytical mindset with the ability to make sound decisions even with limited dataIndependent, precise, and structured working style with a high level of commitmentStrong interdisciplinary thinking and conceptual problem-solving skillsConfident, reliable, and approachable personalityExcellent communication skills; a collaborative team player with integrityExperience working in intercultural and cross-functional teamsProven ability to lead projects effectivelySound knowledge of materials science and materials analysisSkilled in applying statistically reliable methods for process analysis and improvementFamiliarity with 3D modeling software (specific platform not required)A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157546

Sonova – Bilingual Customer Service Representative (English and French) – Mississauga, ON

Company: Sonova

Location: Mississauga, ON

Expected salary:

Job date: Wed, 16 Apr 2025 03:44:25 GMT

Job description: Bilingual Customer Service RepresentativeThis Bilingual Customer Service Representative is responsible for supporting the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the backbone of the Phonak Canada infrastructure. The aim is to create a hallmark of excellence by providing both exceptional service and proactive interdepartmental support, while continually challenging ourselves to maximize efficiency.Responsibilities:Serves customers via phone, fax, mail or e-mail by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and customer profilesResolves problems by clarifying issues, researching and exploring answers, and alternative solutions, implementing solutions, and escalating unresolved problemsRedirects complex or specialized concerns to appropriate team for follow up (e.g. – Audiology inquiries, technical product support, etc.) when applicableInvestigates and resolve problems related to shipment of product, returns, credits and ordersLiaises with all departments to ensure order fulfilmentProcess written and oral BTE and ITE ordersPrepares quotes on hearing aidsTracks orders, advises of out-of-stock situationsCommunicates company policies and pricing per price and policy guideMore about you:Effective written and verbal communicationExperience working in a call center environment is required.Ability to adapt to a variety of situationsStrong typing proficiency and computer skillsIntermediate skills with Microsoft Applications, including Excel, Outlook, Teams, Word, and PowerPoint as well as web interfaceExperience using Salesforce and ERP is preferred.Must be fluent in English and FrenchA minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova – Audiologist or Hearing Instrument Practitioner – Brampton, ON

Company: Sonova

Location: Brampton, ON

Expected salary:

Job date: Sat, 26 Apr 2025 00:20:37 GMT

Job description: …Are you a licensed Audiologist or Hearing Instrument Practitioner?Are you looking to work within one of the strongest networks of Hearing Care Professionals in Canada?Are you passionate about providing the perfect solution for your client’s specific lifestyle and loss?If so, we think you belong here at Connect Hearing as a Hearing Care Professional!Working Location: Brampton, ONReporting to: District Sales ManagerA day in the life of a Hearing Care Professional involves:

  • Providing an exceptional client experience focused on client counselling, product education, and recommendation
  • Conducting hearing loss evaluations for new clients and recommending the best-fit solution
  • Continuous care for your existing clients to ensure a happy and meaningful relationship
  • Conduct verbal and written correspondence related to client care with clients, their families, physicians, team members, and third-party payees
  • Make a difference in the lives of your clients

What you get in return:

  • Competitive Salary
  • Full benefits package on Day 1
  • Monday – Friday working hours (9-5)
  • Sales and audiology education and training
  • Professional development programs
  • Attractive Quarterly Bonus and Sales Incentive program
  • Career growth and development opportunities!

We’d love to hear from you if:

  • You are licensed with one of Canada’s provincial regulatory bodies or colleges
  • You are passionate about client service and holistic care
  • You are confident selling a solution you believe in and want to make a difference in people’s lives
  • You have a driving curiosity about the science of Audiology, new technology, and your client’s lives

Are you still a student or require an internship?We would still like to hear from you if you haven’t finished school or are still working towards your professional license.We believe that as industry leaders in Canadian Audiology, it is our responsibility to act as stewards for the next generation of Hearing Care ProfessionalsApply today, we look forward to reviewing your application!More About Us:We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.Take a look at how you can with us!…Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sonova – Process Development Technician – Kitchener, ON

Company: Sonova

Location: Kitchener, ON

Expected salary:

Job date: Thu, 17 Apr 2025 01:38:13 GMT

Job description: Process Development TechnicianThe Process Development Technician is responsible for identifying, analyzing, and resolving product and process-related issues to support the Manufacturing Engineering (ME) mission of delivering exceptional process, product, and service solutions to both internal and external customers. This role plays a critical part in advancing ME Pillars, including Environmental, Health & Safety (S), Process Excellence (Q), Delivery (D), Financial Performance (C), and Innovation (I), by driving continuous improvement and ensuring robust, efficient, and high-quality manufacturing solutions.Responsibilities:Act as the subject matter expert and global process owner for 3D modeling of In-the-Ear (ITE) custom devices and components.Ensure the full modeling process has proper controls, feedback loops, and measures to maintain high quality and service, while optimizing cost.Analyze the product value chain to identify opportunities for continuous improvement across safety, quality, delivery, cost, and innovation.Propose and help implement new manufacturing processes or technologies, including working with vendors on equipment development and deployment.Lead cross-functional projects, ensuring teams meet key deliverables on time.Support or lead product transfer projects, including vendor changes, insourcing/outsourcing, and internal transfers.Collaborate with internal and external software developers to improve 3D modeling tools and workflows.Work closely with New Product Introduction (NPI) and Manufacturing Engineering teams to support smooth product launches.Participate in Kaizen and other continuous improvement activities.Develop, adapt, qualify, and implement manufacturing technologies for platform and product projects.Support “Design for Manufacturing” and “Design for Quality” initiatives during product development.Drive standardization of processes across platforms to reduce variability.Benchmark and optimize existing technologies, including managing obsolescence.Conduct process and failure analysis, and support risk management activities.Collaborate with production sites to define and track KPIs for scanning and modeling performance.Ensure training programs are current and promote best practice sharing across sites.Standardize the Clarification step to reduce customer contacts and improve On-Time-To-Request (OTTR) rates.Define guidelines to balance modeling speed and quality.Develop and implement a strategic roadmap for long-term improvements in modeling, service, and reliability.More about you:Bachelor’s or Master’s degree in Engineering; ideally in materials science, process engineering, chemistry, mechanical engineering, physics, or microtechnology5+ years of engineering experience, with a focus on improving complex processesExperience in regulated industries strongly preferred (e.g., medical device, automotive, pharmaceutical)Strong understanding of complex technical concepts with ability to derive effective solutionsAnalytical mindset with the ability to make sound decisions even with limited dataIndependent, precise, and structured working style with a high level of commitmentStrong interdisciplinary thinking and conceptual problem-solving skillsConfident, reliable, and approachable personalityExcellent communication skills; a collaborative team player with integrityExperience working in intercultural and cross-functional teamsProven ability to lead projects effectivelySound knowledge of materials science and materials analysisSkilled in applying statistically reliable methods for process analysis and improvementFamiliarity with 3D modeling software (specific platform not required)A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at SonovaDon’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contactWhat we offer:Exciting and challenging work environmentCollaborative cultureOpportunities for continuous self-improvementOpportunities for flexible hybrid model work environmentA company that values diversity and inclusionRich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributionsMentorship program and career development plansSonova Canada is now a certified Great Place to Work® May 2024- May 2025.How we work:At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.Sonova is an equal opportunity employer.We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.157546