Software International – Business Strategy Lead – AI – Toronto, ON

Company: Software International

Location: Toronto, ON

Expected salary: $130000 – 140000 per year

Job date: Fri, 25 Apr 2025 22:33:18 GMT

Job description: Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently hiring for a Business Strategy Lead – AI for our global IT M&A client in the GTA.Role: Business Strategy Lead – AIType: Fulltime, PermSalary Range: $130,000 – $140,000 as base depending on overall experience + bonus + benefits + other great company perks. OTEs for this role are about 160-180k total comp.Location: Remote – Mississauga, ON, CanadaJob DescriptionWhat You’ll Do:In this role, you will collaborate with senior leadership team members across the organization, managing diverse projects spanning various areas, including:Market Assessment and Analysis: Conduct thorough industry and trend research, market analysis, and market sizing to address business challenges, evaluate potential M&A targets, and support Sales and Marketing growth for company investments.Value Creation and Transformation: Identify, develop, and implement strategies to improve business performance at our portfolio companies. Will work with senior management at our portfolio companies to lead projects related to Pricing, Go-to-Market, Change Management / Organization, etc.Innovation and Applied AI: Push innovation at our portfolio companies by developing frameworks, approaches, and use cases/prototypes where AI can help re-invent their processes and business model.Reporting and Dashboarding: Create insightful reports and dashboards to consolidate key findings and provide data-driven insights for executive decision-making.This role offers a unique opportunity to engage in all aspects of successful B2B software company management, from strategic planning to execution. It provides a dynamic platform with a global scope and ample prospects for long-term career progression. Your role entails working closely with senior management and leaders to drive business growth within the company’s portfolios.Day-to-Day Responsibilities:

  • Independently conduct research and analysis to formulate strategy recommendations.
  • Analyze and synthesize key insights from diverse data sources to drive strategy and inform decision-making.
  • Promote thought leadership by developing and presenting reuseable data assets.
  • Act as thought partners to leaders on strategic planning and long-term business strategy development.
  • Collaborate across departments like Finance, M&A, and portfolio teams for in-depth research and analysis.
  • Assess organic growth opportunities and contribute to fostering a culture of innovation.
  • Undertake any special projects as required.

Qualifications:

  • Bachelors or masters degree in business, economics, engineering, mathematics, philosophy, or related fields.
  • 5 years of experience in management consulting, corporate strategy, or a similar analytical role, with a background in AI / software industry being advantageous.
  • Strong strategic thinking skills to derive and deliver key insights from data.
  • High-level of competency of data visualization tools (Power BI is a plus) and proficient in Excel and PowerPoint for effective reporting.
  • Sound knowledge of business financials and operations.
  • Ability to build and maintain relationships at the executive level.
  • Skilled in synthesizing trends and consolidating findings into meaningful, visually appealing formats for presentations to executives.
  • Excellent project management skills, communication abilities, and a self-starter attitude.
  • High curiosity, passion for continuous learning and creative problem-solving.
  • Demonstrated adaptability, flexibility, and willingness to travel occasionally (<20% of the time).

Senior Manager, Architect, Tech Strategy and Transformation – PwC – Toronto, ON

Company: PwC

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 07:34:28 GMT

Job description: Line of Service AdvisoryIndustry/Sector GPS X-SectorSpecialism Technology StrategyManagement Level Senior ManagerJob Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.Meaningful work you’ll be part ofAs a Senior Manager, Architect, Tech Strategy and Transformation, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:Act as an expert in your areas of focus (i.e. enterprise architecture, including cloud technology, information, data, and business architecture)Strong communicator of turning complex concepts and strong facilitation working with broad technical teams and clientsFacilitating the creation and evolution of architecture principles and standards to support decision-making, guiding development teams in creating secure, efficient, and adaptable AI solutions.Lead, and contribute to the delivery of business led technology enabled transformation programsLead and manage diverse teams of motivated and talented individuals, contributing to their development and helping them reach their potentialIdentify and address client needs through critical thinking and problem-solving skillsLead the delivery of business led technology enabled transformation programs that places the users at the center, using agile design, development and implementation methodologiesProvide guidance and recommendations on project direction such as setting priority of work packages, resource allocation, and work package schedulingDeveloping architecture roadmaps to provide guidance on project direction.Prioritize and handle multiple priorities and tasks; including leading and participating in multiple concurrent projects, while also contributing to practice development and business development activitiesHelp others think critically and share complex technical solutions to non-technical audiences, including senior executives.Coach and collaborate with peers, including providing coaching, feedback and guidance on work performanceLead practice development activities (e.g. new service offerings, training packages, recruiting initiatives, marketing)Lead business development activities, including writing proposals and presenting them to clients, and responding to RFPsExperiences and skills you’ll use to solveDeep experience in a consulting environment with a focus on enterprise architecture, program architect, systems integration and integration patterns.The ability to design, architect, and implement cloud-based technology solutions; review client’s existing infrastructure, IT governance model, and systems provisioning approach; and identify gaps in current state architecture as compared to industry leading practices for enterprise architecture and develop target state architecturePropose suggestions and best practices to optimize clients’ technology ecosystem, leveraging new technology paradigms (e.g. serverless, containers, microservices)Good understanding of solution architecture, API lifecycle, technical documentation, including logical architecture, and systems design artifacts, plus integration architecture concepts and patterns, including Microservices, Service Oriented Architecture, Batch Integration, Restful services, Pub / Sub etc. including Event Driven ArchitectureWorking knowledge of migration strategies, plans, and key considerations for modernization of legacy systemsExperience with architecture modelling is required; while certifications in TOGAF, and cloud platform (e.g. Azure, AWS, GCP) architecture would be an advantageSignificant experience in any or all of the following areas will be an asset:Developing digital strategies, including conducting maturity or needs assessments, identifying and prioritizing opportunities / projects, developing roadmaps and estimates, and building consensus with client stakeholdersAdvising on, or developing technology and IT operating models, including governance models and processesAdvising on, or developing product roadmaps, blueprints and implementation roadmaps that align technology investments with critical business prioritiesAutomation, integration, analytics and BI, blockchain, IoT, and other emerging technologiesAn interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardThe ability to function as an architecture subject matter expert for implementing and overseeing technology strategy and solutions in client organizationsRelevant experience, either from consulting / professional services or in an industry role, experience in Public Sector, Telco, and Retail will be preferredAbility to provide guidance and recommendations on project direction such as setting priority of work packages, resource allocation, and work package scheduling.Solid executive level communications skills with prior working experience in a consulting environmentExperience delivering in waterfall, scrum, agile, and other methodologiesGood oral and written communication skills, including developing business presentations, technical writing and facilitating data driven options analysis senior level stakeholder discussions with an ability to express complex technical concepts in terms that are understandable to the businessA demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardWhy you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at .Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Influence, Information Technology Applications, Intellectual Curiosity {+ 19 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End DateAt PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

Summary of Job Description: Senior Manager, Technology Strategy at PwC

Role Overview:
The Senior Manager in Technology Strategy at PwC focuses on providing strategic guidance to organizations, helping them leverage technology for business growth and innovation. This position entails analyzing market trends and assessing organizational needs to deliver effective technology solutions.

Key Responsibilities:

  • Serve as an expert in enterprise architecture, cloud technology, and business architecture.
  • Facilitate the development of architectural principles and standards.
  • Lead technology-enabled transformation programs, aligning them with user needs through agile methodologies.
  • Manage and mentor diverse teams, ensuring their growth and performance.
  • Conduct business development activities including proposal writing and RFP responses.
  • Design technology roadmaps and optimize clients’ technology ecosystems.

Required Skills & Experience:

  • Extensive consulting experience, particularly in enterprise architecture and systems integration.
  • Proficiency in designing cloud-based solutions and understanding migration strategies.
  • Strong knowledge of solution architecture, API lifecycle, and integration concepts.
  • Experience with emerging technologies (e.g., IoT, AI, blockchain).
  • Powerful communication skills for conveying complex concepts to non-technical audiences.

Why Choose PwC:
PwC emphasizes a supportive and inclusive environment, fostering personal and professional growth. The firm values diversity and offers a competitive compensation package alongside benefits that promote well-being and work-life balance.

Commitment to Diversity:
PwC is dedicated to creating an equitable workspace and encourages applicants with diverse experiences.

Additional Information:

  • Travel & Visa Sponsorship: Not specified.
  • Application Accommodations: Available upon request.

This role presents an opportunity to be part of transformative projects that drive meaningful change in various industries.

Senior Strategy Manager – Mid-Market – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Sun, 27 Apr 2025 03:16:54 GMT

Job description: DescriptionJoin our team!Our team members are creative, passionate, curious and authentic individuals like you. We believe that you’ll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Join our team and make your future friendly too!Here’s the impact you’ll make and what we’ll accomplish togetherWe need a high energy individual to join the Mid-Market Acquisition & Base Management Team as a Senior Strategy Manager. You will lead the overall growth and profitability strategy across the entire segment. Reporting directly to the Director of Mid-Market, you will develop and execute our core strategy across wireless, wireline and IoT product portfolios, balancing acquisition growth, base management and profitability. Collaborating with key stakeholders in marketing, planning, product operations, finance and sales channels, you will be the pulse of our acquisition & base strategy to drive market share and profitable growth.As an integral member of our core team, you will manage P&L in the mid-market segment, focusing on quarterly priorities, pricing construct evolution and executing targeted growth strategies in a dynamic and highly competitive environment. Your strategic and analytical approach will ensure recommendations are aligned with business priorities and financial objectives. You’ll investigate and define business problems, arriving at actionable decisions, shifting from deep analysis to clear recommendations for executive storytelling.Here’s How

  • Lead the acquisition & base management growth strategy for the mid-market segment, ensuring we meet or exceed our core targets on both financial KPIs (revenue, direct margin) and subscriber growth KPIs (gross loading, churn, porting)
  • Manage and lead strategic initiatives across our wireless, wireline and IOT portfolios in close collaboration with our product teams, driving profitable growth by understanding the competitive landscape, prioritizing our customer needs and ensuring we meet our strategic objectives.
  • Analyze market trends and performance variances,crafting compelling narratives for executives backed by strong data analytics
  • Collaborate closely with the customer marketing team on quarterly priorities, empowering sales channels with the right campaigns, tools, processes and GTM collateral to drive growth across Mid-Market
  • Lead weekly forums with executive leadership to review business performance and inform key strategic and pricing decisions supported by the entire Mid-Market team to help achieve our business objectives
  • Build and leverage strong stakeholders relationships across planning, marketing, sales, finance product, business intelligence and downstream value chain and implementation teams to ensure efficient strategy execution and smooth customer journey experience

QualificationsYou’re the missing piece of the puzzle

  • Strong analytical and business problem solving skills, proficient in Google Sheets, Slides, and other productivity tools
  • Proven hypothesis-driven approach to uncovering insights that drive actionable decisions
  • Clear, confident delivery of narratives and recommendations to executives
  • Strong project management skills and disciplined execution, maintaining quality of deliverables across a number of varied tasks and responsibilities
  • Thrive on ambiguity and change

What we give back to you:

  • Opportunity to showcase your abilities and have an active voice at the table for pricing decisions impacting the mid-market segment
  • Opportunity to present to the senior leadership on a weekly basis and be recognized and rewarded for excelling in your role
  • A dynamic and collaborative work environment
  • Opportunities for personal development through training, networking and career development
  • An organization that actively supports you giving back to the community you live in
  • Flexible work styles with the ability to work in and out of the office
  • A dynamic & collaborative work culture that is centred around our core values of putting customers and communities first, embracing change and innovating courageously, and growing together through spirited teamwork

Required Qualifications:

  • University degree in Marketing, Business Administration, Economics, or Engineering
  • MBA degree preferred but not required

Great-to-haves:

  • Working experience in marketing, B2B preferred
  • Wireless telecommunications and/or technology-based industry experience

Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Technology SolutionsWe’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.We are honoured to be recognized5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.1
Million active users logging into My TELUS per month (consumer mobility).AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary

Position: Senior Strategy Manager, Mid-Market Acquisition & Base Management
Company: TELUS

Join a vibrant team focused on creativity, passion, and authenticity. As a Senior Strategy Manager, you’ll drive growth and profitability across wireless, wireline, and IoT segments, reporting directly to the Director of Mid-Market. Your role will involve strategic planning, collaborating with stakeholders, and managing P&L to achieve financial and subscriber growth goals.

Key Responsibilities

  • Lead the growth strategy for the mid-market segment to meet financial and subscriber KPIs.
  • Collaborate with product teams to implement profitable initiatives.
  • Analyze market trends to develop compelling executive narratives.
  • Coordinate with marketing on campaign priorities to drive mid-market growth.
  • Facilitate weekly performance reviews with executive leadership.
  • Build strong relationships across departments for smooth strategy execution.

Qualifications

  • Strong analytical skills with proficiency in productivity tools.
  • Proven experience in data analysis and actionable insights.
  • Strong project management and communication skills.
  • Bachelor’s in Marketing, Business, Economics, or Engineering; MBA preferred.
  • Experience in marketing or B2B preferred.

Benefits

  • Competitive salary ($102,000-$154,000) and performance bonuses (15%).
  • Comprehensive rewards package, including vacation, flexible benefits, and a pension plan.
  • Opportunities for personal and professional development.
  • A collaborative work environment focused on innovation and community.

Company Culture

TELUS promotes a diverse, inclusive, and innovative culture. Employees are encouraged to contribute their unique skills to improve lives through technology. The organization values teamwork, customer focus, and social responsibility.

Graphics & Creative Strategy Manager – Techtronic Industries – Toronto, ON

Company: Techtronic Industries

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Apr 2025 23:12:14 GMT

Job description: At TTI, people come for the opportunity and stay for the culture!Graphics & Creative Strategy Manager
Techtronic Industries Inc. | Milwaukee®
Full-Time | Permanent | Toronto, ONJob Description:About TTI CanadaAre you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.Position DescriptionThe Graphics & Creative Strategy Manager plays a key role in developing and executing Milwaukee Tool Canada’s visual identity across all customer touchpoints. This role leads the creation of campaign assets, motion graphics, and 3D renders, ensuring all creative work reinforces the brand while pushing visual boundaries. The ideal candidate combines deep technical design expertise with creative vision and has experience leading both in-house designers and external agencies. This role is perfect for a high-performing creative who thrives in a fast-paced environment, values collaboration and is eager to grow their impact through compelling brand visuals and creative leadership.What You Will DoCreative Direction & Brand LeadershipOwn and drive the national creative direction and brand design system for Milwaukee Tool CanadaTranslate brand and marketing strategies into compelling visuals for product launches, in-store displays and digital campaignsMaintain consistency across all creative outputs while driving innovation and evolving the brand expressionLead end-to-end creative execution – from concept development to UX/UI delivery for digital and e-commerce platformsTeam & Partner LeadershipLead and coach in-house designers while managing multiple external creative agencies and production vendors as seamless extensions of the teamShape and scale a feedback-driven, high-performance creative culture that influences how brand and visual standards are upheld across cross-functional teams and agency partnersExecutional Design & Production OversightContribute directly to high-impact design work, including motion graphics, 3D renders, layouts and visual storytellingOversee the full production lifecycle of creative assets across print, digital, social, merchandising, and video – ensuring every deliverable is on time, on brand and flawlessly executedManage logistics, timelines and workflow across a high volume of projects, balancing speed and accuracy while coordinating with internal teams and external vendorsCreative Innovation & TrendsStay ahead of industry trends, tools, and AI advancements to enhance team workflows and elevate design standardsChampion the adoption of new design formats and storytelling techniques that resonate with trades and retail audiencesDrive creative evolution by integrating modern approaches that keep the brand fresh, relevant and competitiveWhat You Will BringA University degree (or the equivalent level of post-secondary education) in Graphic Design, Fine Arts, Visual Communications or a related field6+ years of experience in graphic design, visual communications, or brand creative roles – agency or brand-sideMinimum 2–3 years of creative leadership experience, with proven ability to lead teams and external partners through high-volume, multi-channel design workAdvanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects)Experience with 3D rendering tools (e.g., KeyShot, Cinema 4D) and motion graphic designA strong portfolio that demonstrates creative excellence across campaign, digital, and retail environmentsStrong understanding of UI/UX and digital platforms, with the ability to design for a variety of channels and devicesKnowledge of the full multimedia production process, from concept through to final output (print, digital, video)Curiosity and commitment to staying up to date on design trends, creative tools, and AI innovations to optimize workflow and outputStrong knowledge of the multimedia Production Process – print, digital and creative developmentExceptional verbal and written communication, critical thinking and effective problem-solving skillsWhat You Will Benefit FromExtensive health benefits, including vision and dental careRetirement Savings Plan with Employer Matching ContributionsCompetitive Base SalaryCompany iPhone, and laptopPaid time off and employee discount programsAnnual $500 Wellness Program allowanceVisit our: , and todayDiversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Summary of the Job Posting for Graphics & Creative Strategy Manager at TTI:

Company Overview:
Techtronic Industries Inc. (TTI) is a global leader in power tools, accessories, and hand tools, recognized for its innovative products and commitment to operational excellence. TTI values an empowering culture that fosters career development, sustainability, and teamwork.

Position: Graphics & Creative Strategy Manager (Milwaukee Canada)

  • Role: Lead Milwaukee Tool Canada’s visual identity and creative direction across all platforms, including product launches and digital campaigns.
  • Responsibilities:
    • Drive brand design and creative strategy.
    • Manage in-house designers and external agencies.
    • Oversee all stages of creative execution and production.
    • Stay updated on industry trends and drive innovation within the team.

Qualifications:

  • University degree in Graphic Design or related field.
  • 6+ years of experience in graphic design with 2-3 years in a leadership role.
  • Proficiency in Adobe Creative Suite, 3D rendering tools, and motion graphic design.
  • Strong portfolio and understanding of multimedia production processes.

Benefits:

  • Comprehensive health benefits, retirement savings plan, competitive salary, technology allowances, wellness program, and a focus on diversity, equity, and inclusion.

Work Environment:
TTI emphasizes a respectful and inclusive culture where collaboration and innovation thrive, empowering employees to take initiative and make an impact.

Associate Director, Media Strategy – CreativeNiche – Toronto, ON

Company: CreativeNiche

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Apr 2025 00:14:48 GMT

Job description:

  • Location: Toronto, Ontario
  • Type: Rise
  • Job #17995

We are looking for an Associate Director, Media to join our agency client! This role requires a hands-on leader who can oversee the development, execution, and performance of integrated media plans for a large scale client, across multiple platforms. You’ll be a key liaison between internal teams, clients, and media partners, ensuring that the strategy aligns with broader marketing objectives.Responsibilities:

  • Lead the strategic planning and buying across digital, traditional, and emerging media channels
  • Translate client business goals into smart, actionable media strategies
  • Oversee the day-to-day work of media planners and buyers; providing mentorship and fostering professional growth
  • Partner with cross-functional teams (creative, strategy, analytics) to ensure cohesive campaign execution
  • Present media recommendations and performance reports to senior clients with confidence and clarity
  • Stay ahead of industry trends, tools, and platforms to drive innovation and efficiency
  • Manage and track media budgets, ensuring accuracy and accountability

Qualifications:

  • 5+ years of media planning and buying experience; preferably in an agency environment
  • Strong expertise in both digital and traditional media channels
  • Proven experience managing a team and developing talent
  • Excellent analytical, organizational, and communication skills
  • Comfortable working directly with senior-level clients

This role requires 3 days on site in Toronto, Ontario – apply now for consideration!

Position Summary: Associate Director, Media
Location: Toronto, Ontario
Job Type: Rise
Job #17995

Overview:
An agency client is seeking an Associate Director, Media to lead the development and execution of integrated media plans for a large-scale client. The ideal candidate will act as a key liaison among internal teams, clients, and media partners.

Key Responsibilities:

  • Lead strategic planning and media buying across digital, traditional, and emerging platforms.
  • Develop actionable media strategies aligned with client business goals.
  • Mentor media planners and buyers while overseeing daily operations.
  • Collaborate with creative, strategy, and analytics teams for cohesive campaign execution.
  • Present media recommendations and performance reports to senior clients.
  • Stay updated on industry trends to promote innovation.
  • Manage media budgets, ensuring precision and accountability.

Qualifications:

  • 5+ years of media planning and buying experience, preferably in an agency setting.
  • Strong knowledge of digital and traditional media channels.
  • Proven team management and talent development skills.
  • Excellent analytical, organizational, and communication capabilities.
  • Comfortable interacting with senior-level clients.
  • On-site requirement: 3 days per week in Toronto.

Apply now for consideration!

DataVisor – Fraud Strategy Manager – US/Canada – Toronto, ON

Company: DataVisor

Location: Toronto, ON

Expected salary: $80000 – 140000 per year

Job date: Fri, 25 Apr 2025 22:21:09 GMT

Job description: DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor’s fraud and anti-money laundering (AML) solutions scale infinitely and enable organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide significant performance lift from day one. DataVisor’s platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!Position Overview:As a Fraud Strategy Manager, (FSM), you are responsible for leveraging our state-of-art fraud detection SaaS products to solve our key clients’ fraud and risk problems. You provide technical solutions and consultative services of our state-of-art fraud detection SaaS products​ to a portfolio of Fortune 500 customers in FinTech, Banking, E-commerce industries. From managing detection system performance to debugging product issues, you are an expert who can provide technical guidance and share best practices with customers on using our Machine Learning models, Rules Engine, and Device Intelligence Signals to detect fraud and risks. You work cross-functionally with Engineering and Product teams to implement new ideas to our analytics system.This is a remote-based position and can be located in the U.S. or Canada, preferably in the Eastern Time Zone.Key Responsibilities:

  • Understand client use cases and define plans to achieve success criteria
  • Lead technical discussion for fraud deep dives that prepare for detection modules’ success
  • Guide and work with our ML modeling team to monitor and enhance the detection quality
  • Lead the implementation of detection logic and rules to enhance detection quality
  • Attend meetups, events, and conferences as a technical ambassador

Requirements

  • 3+ years of fraud/risk management and fraud analytics experience in banking, payment, social, or e-commerce industries, where machine learning models and/or rules are utilized for fraud prevention of problems e.g. payment fraud, transaction fraud, listing fraud, promotion abuse, account takeover.
  • B.A./B.S. degree in a technical or analytical discipline
  • Excellent data analytics skills using tools like SQL, Python, R.
  • Great communication and presentation skills
  • Strong time management skills and a sense of project ownership.

BenefitsBonus, Stock Options, Retirement Plan, Health Benefits

Consulting, Technology Strategy & Transformation, Senior Manager – PwC – Toronto, ON

Company: PwC

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 00:42:24 GMT

Job description: Line of Service AdvisoryIndustry/Sector GPS X-SectorSpecialism Technology StrategyManagement Level Senior ManagerJob Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.Meaningful work you’ll be part ofAs a Technology Strategy and Transformation Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:Act as an expert in your areas of focus (i.e. enterprise architecture, including cloud technology, information, data, and business architecture)Strong communicator of turning complex concepts and strong facilitation working with broad technical teams and clientsFacilitating the creation and evolution of architecture principles and standards to support decision-making, guiding development teams in creating secure, efficient, and adaptable AI solutions.Lead, and contribute to the delivery of business led technology enabled transformation programsLead and manage diverse teams of motivated and talented individuals, contributing to their development and helping them reach their potentialIdentify and address client needs through critical thinking and problem-solving skillsLead the delivery of business led technology enabled transformation programs that places the users at the center, using agile design, development and implementation methodologiesProvide guidance and recommendations on project direction such as setting priority of work packages, resource allocation, and work package schedulingDeveloping architecture roadmaps to provide guidance on project direction.Prioritize and handle multiple priorities and tasks; including leading and participating in multiple concurrent projects, while also contributing to practice development and business development activitiesHelp others think critically and share complex technical solutions to non-technical audiences, including senior executives.Coach and collaborate with peers, including providing coaching, feedback and guidance on work performanceLead practice development activities (e.g. new service offerings, training packages, recruiting initiatives, marketing)Lead business development activities, including writing proposals and presenting them to clients, and responding to RFPsExperiences and skills you’ll use to solveDeep experience in a consulting environment with a focus on enterprise architecture, program architect, systems integration and integration patterns.The ability to design, architect, and implement cloud-based technology solutions; review client’s existing infrastructure, IT governance model, and systems provisioning approach; and identify gaps in current state architecture as compared to industry leading practices for enterprise architecture and develop target state architecturePropose suggestions and best practices to optimize clients’ technology ecosystem, leveraging new technology paradigms (e.g. serverless, containers, microservices)Good understanding of solution architecture, API lifecycle, technical documentation, including logical architecture, and systems design artifacts, plus integration architecture concepts and patterns, including Microservices, Service Oriented Architecture, Batch Integration, Restful services, Pub / Sub etc. including Event Driven ArchitectureWorking knowledge of migration strategies, plans, and key considerations for modernization of legacy systemsExperience with architecture modelling is required; while certifications in TOGAF, and cloud platform (e.g. Azure, AWS, GCP) architecture would be an advantageSignificant experience in any or all of the following areas will be an asset:Developing digital strategies, including conducting maturity or needs assessments, identifying and prioritizing opportunities / projects, developing roadmaps and estimates, and building consensus with client stakeholdersAdvising on, or developing technology and IT operating models, including governance models and processesAdvising on, or developing product roadmaps, blueprints and implementation roadmaps that align technology investments with critical business prioritiesAutomation, integration, analytics and BI, blockchain, IoT, and other emerging technologiesAn interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardThe ability to function as an architecture subject matter expert for implementing and overseeing technology strategy and solutions in client organizationsRelevant experience, either from consulting / professional services or in an industry role, experience in Public Sector, Telco, and Retail will be preferredAbility to provide guidance and recommendations on project direction such as setting priority of work packages, resource allocation, and work package scheduling.Solid executive level communications skills with prior working experience in a consulting environmentExperience delivering in waterfall, scrum, agile, and other methodologiesGood oral and written communication skills, including developing business presentations, technical writing and facilitating data driven options analysis senior level stakeholder discussions with an ability to express complex technical concepts in terms that are understandable to the businessA demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heardWhy you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at .Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Influence, Information Technology Applications, Intellectual Curiosity {+ 19 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End DateAt PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

Summary of PwC Technology Strategy Senior Manager Role

Position Overview:
At PwC, the Technology Strategy Senior Manager focuses on guiding organizations in leveraging technology for growth and innovation. This role involves analyzing market trends and providing strategic recommendations to improve business performance.

Key Responsibilities:

  • Serve as an expert in enterprise architecture, including cloud and information architecture.
  • Facilitate the development of architectural principles for decision-making.
  • Lead technology-enabled transformation programs, aligning with user needs and utilizing agile methodologies.
  • Develop architecture roadmaps and manage project direction, prioritization, and resource allocation.
  • Coach and mentor team members, fostering their professional growth.
  • Engage in business development, including writing proposals and responding to RFPs.

Required Skills & Experience:

  • Experience in consulting with a strong focus on enterprise architecture and systems integration.
  • Proficiency in designing cloud-based technology solutions and reviewing IT governance models.
  • Knowledge of emerging technologies (e.g., IoT, blockchain) and their applications.
  • Strong communication skills for conveying complex concepts to non-technical audiences.
  • Familiarity with various project methodologies, including Agile and Waterfall.

Company Culture:
PwC champions a diverse, inclusive environment structured to empower talent and foster professional growth. The firm values diverse perspectives and encourages continuous learning and adaptation.

Commitment to Inclusion:
PwC maintains a strong focus on creating an equitable community and is dedicated to accommodating diverse needs during the hiring process. The company aims to reflect societal diversity in its workforce.

For further details on PwC’s approach to diversity and inclusion, visit their website.

Communications & Brand Strategy Director – Sartor Sales – Orlando, FL

Company: Sartor Sales

Location: Orlando, FL

Expected salary:

Job date: Sat, 26 Apr 2025 22:46:39 GMT

Job description:

Job Description: Brand Strategy Specialist

Overview:
We are seeking a dynamic Brand Strategy Specialist to join our team and execute high-impact brand strategies that drive awareness and engagement. This role offers the flexibility of remote work while providing an opportunity to influence our brand’s digital presence.

What You’ll Be Doing:

  • Brand Strategy Execution: Develop and implement innovative branding strategies tailored to resonate with our target audience.
  • Digital Marketing Tools: Employ a variety of digital marketing tools to enhance brand visibility and effectiveness.
  • Social Media Initiatives: Create and manage compelling social media campaigns that engage and grow our online community.
  • Content Creation: Design and curate engaging content that aligns with our brand voice and objectives.
  • Analytics and Reporting: Monitor and analyze campaign performance, providing insights and recommendations for continuous improvement.
  • Collaboration: Work closely with cross-functional teams to ensure brand consistency across all platforms and initiatives.

What We Offer:

  • A flexible remote work environment.
  • Opportunities for professional growth and development.
  • A collaborative and innovative team culture.

Join us in our mission to build and enhance a powerful brand presence in the digital landscape!

Manager, Media Strategy – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Apr 2025 22:32:40 GMT

Job description: The opportunity:The journey to expand the Global Performance Marketing Shared Service CoE fuels our ambition.Join our team as a Media Strategy Manager to support our growing digital transformation and be part of a dedicated group of professionals crafting the future of digital marketing!Responsibilities

  • Manage marketing strategy for North American and Global Wealth and Asset Management divisions, connecting all paid digital media effectively.
  • Work closely with market segment teams and creative agencies to develop and implement digital media strategies and goals, focusing on targeting, platforms, formats, and budget.
  • Analyze and apply industry trends, performance data, and other resources to advise on strategy, audience development, test & learn opportunities, optimizations, and measurement.
  • Track, share, and manage timelines across the team, ensuring the subject matter experts (SMEs) have the support and tools they need to succeed.
  • Help optimize processes to improve campaign efficiency and guide platforms for various media channels.
  • Provide feedback to partner teams on tooling needs for campaign planning and execution efficiency.
  • Develop a comprehensive reporting framework to gain advanced insights into the efficiency of each media platform, both individually and holistically.

How Will You Create Impact?Manage coordinated campaigns with experts for GWAM and North American divisions, from strategy to reporting.What motivates you?

  • You obsess about customers, listen, engage, and act for their benefit
  • Your mentality is geared towards thinking on a larger scale, always eager to explore how your agility can contribute to business success.
  • You thrive in teams and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity, and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

What We Are Looking For:

  • 5+ years of experience working in digital media across all channels (search, social, programmatic, video, etc.)
  • Google Ads Certification (Search, display, video)
  • Experience leading and planning multi-channel media for large budgets
  • Proven hands-on experience with Google Ads, Facebook Ads, and Google Marketing Platform, and understanding of additional channels
  • Strong understanding of media performance measurement (e.g. MMM or MTA) and web analytics platforms (Adobe Analytics, GA4)
  • Experience in financial services is a plus for planning and implementing campaigns
  • Proficient in successfully running and presenting with various international collaborators
  • Strong analytical skills, comfortable gathering and digesting data, and analyzing large datasets across various media platforms

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity
  • We create opportunities to learn and grow at every stage of your career.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $86,250.00 CAD – $155,250.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Summary

Opportunity: Manulife is seeking a Media Strategy Manager to support the Global Performance Marketing Shared Service Center. This role is integral to the company’s digital transformation and future of digital marketing.

Responsibilities:

  • Manage marketing strategies for North American and Global Wealth and Asset Management.
  • Collaborate with teams and agencies to develop digital media strategies, focusing on targeting, formats, and budget.
  • Analyze trends and performance data to optimize strategies and audience development.
  • Track timelines and support subject matter experts.
  • Optimize processes for campaign efficiency and feedback on tooling needs.
  • Create comprehensive reporting frameworks for media platform efficiency.

Impact: Coordinating campaigns from strategy to reporting for the divisions.

Motivations: Ideal candidates are customer-focused, collaborative, ownership-driven, and committed to integrity and inclusivity.

Qualifications:

  • 5+ years in digital media across multiple channels.
  • Google Ads Certification and experience with platforms like Facebook Ads.
  • Strong understanding of media performance measurement and web analytics.
  • Experience in financial services is a plus.
  • Proficient analytical skills for handling large datasets.

Offer:

  • Competitive salary and benefits.
  • Opportunities for career growth and professional development.
  • Flexible work policies and strong work-life balance.

Company Commitment: Manulife emphasizes a values-first culture, promoting diversity and equal opportunity in recruitment and employment.

Location & Salary: Primary location is Toronto, Ontario, with a hybrid work arrangement. Salary ranges from CAD 86,250 to CAD 155,250, depending on various factors.

Benefits: Includes health, dental, mental health, retirement plans, and a comprehensive paid time-off program.

Director Analyst, Enterprise CRM Application Strategy for Leadership (Remote Canada) – Gartner – Toronto, ON

Company: Gartner

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Apr 2025 22:49:32 GMT

Job description: Job DescriptionWe are looking for a CRM and Customer Experience (CX) thought leader to join our highly collaborative and diverse team who is passionate about helping our clients leverage CRM technologies to support enterprise-wide CRM and Customer Experience initiatives that build stronger customer relationships across the entire organization. Analysts produce research that answers the most pressing questions for IT Leaders across a number of industries and business domains. An analyst is an articulate thought-leader as well as an inquisitive student who enjoys continually learning. The ideal candidate will have hands on experience across a broad set of CRM technologies in multiple business domains (e.g., sales, customer service, marketing and digital commerce) and how these technologies come together to create an enterprise-wide CRM architecture that delivers an integrated customer experience across the organization.What you’ll do:

  • Develop thought leading research on CRM strategies and technologies.
  • Work with clients on strategic and tactical CRM technology challenges.
  • Deliver presentations at Gartner events, including Summits, and Symposia.
  • Work with major CRM technology providers on product and industry direction.
  • Collaborate with the team on Customer Experience strategy and how CRM technology supports the implementation of customer journeys to deliver a more seamless customer experience.
  • Support Gartner sales with proof of concepts and consultation on becoming a Gartner client and how we can help them with their CRM strategy and technology.
  • Contribute to research and agenda planning for customer strategies and technologies.

What you’ll need:

  • We are seeking an experienced CRM professional who has knowledge across a variety of CRM applications, business domains, and industries. Qualified candidates should demonstrate expertise in the following areas:
  • Subject matter expertise in enterprise CRM architecture and the technologies that support it. Knowledge of the enterprise landscape, and the competitive interplay between established CRM vendors, emerging providers, disruptors and industry partnerships.
  • Building a CRM architecture and roadmap for implementation of CRM applications across business domains within the enterprise.
  • How to leverage CRM technologies to build customer journeys that support the customer experience across business domains.
  • Creating an enterprise CRM strategy with practical steps for the implementation of cross-industry CRM technologies that support a variety of CRM and customer experience use cases.
  • An understanding of connective cross-CRM technologies such as customer data management, AI and customer analytics to support enterprise-wide CRM initiatives.
  • An understanding of the impact of AI technologies on CRM is highly desirable.
  • Knowledge and experience with CRM applications from major vendors such as Salesforce, Microsoft Dynamics, Oracle and SAP preferred.

Who you are:

  • A bachelor’s degree or equivalent experience
  • Minimum of 10 years of experience in a research or technology related role preferably in the CRM and Customer Experience areas
  • Candidates may come from an end user environment, software vendor in the product team, implementation partner, and/or a consulting background in this space.
  • While technical knowledge and experience is critical, it is equally important that the successful candidate has the ability to see beyond technology to meet customer-focused business objectives.
  • Excellent writing and research skills, coupled with strong analytical skills.
  • Broad knowledge of industry trends and emerging technologies that support CRM.
  • Ability to travel approximately 10 to 15% of the time, mostly within the region (NA), potentially some international travel.

#LI-Remote#LI-SH2Who are we?At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work?Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a .What do we offer?Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .Job Requisition ID:99680By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Job Summary

Gartner is seeking a CRM and Customer Experience (CX) expert to join their collaborative team. The ideal candidate will have extensive experience with CRM technologies across various business domains, helping clients enhance customer relationships.

Key Responsibilities

  • Develop research on CRM strategies and technologies.
  • Assist clients with CRM technology challenges.
  • Present at Gartner events.
  • Collaborate with CRM tech providers.
  • Enhance customer experience strategies through CRM technologies.
  • Support sales efforts with consultations on CRM strategies.

Requirements

  • 10+ years of experience in CRM or related fields.
  • Expertise in enterprise CRM architecture and associated technologies.
  • Strong analytical and writing skills.
  • Familiarity with major CRM vendors (Salesforce, Microsoft Dynamics, Oracle, SAP).
  • Understanding of AI’s impact on CRM is a plus.
  • Ability to travel (10-15% of the time).

Who We Are

Gartner, founded in 1979, supports leaders across various sectors with expert insights. With over 21,000 associates globally, Gartner is recognized for a strong commitment to professional growth and inclusive workplace culture.

Benefits

Gartner offers competitive compensation, world-class benefits, and a hybrid work environment that fosters professional and personal growth.

Equal Opportunity

Gartner is committed to equal employment and welcomes applicants from diverse backgrounds. Accommodations are available for candidates with disabilities.

Application

Interested candidates can find more information and apply through Gartner’s career webpage.