Takeda – Coordinator, DD&T – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Fri, 22 Aug 2025 05:40:54 GMT

Job description: and perform tasks efficiently and effectively. Experience working effectively with colleagues in virtual or remote settings…: Toronto, Canada – Hybrid: Minimum 40% in office Takeda Canada encourages applications from all qualified candidates…

Commercial Lead, Dermatology and Rheumatology – Takeda – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Wed, 27 Aug 2025 01:11:02 GMT

Job description: strategy, ensuring understanding of our goals. Coordinate teams’ efforts for launch readiness, including marketing, sales…, highlighting important achievements and areas for improvement. Ensure training and support for sales and marketing teams…

Content Strategy Summary

Goals:

  • Ensure successful product launch by coordinating efforts across teams.

Coordination:

  • Align marketing, sales, and other teams to ensure all aspects of the launch are ready.

Achievements:

  • Highlight successful collaborations and completed milestones.

Areas for Improvement:

  • Identify and address gaps or obstacles hindering launch readiness.

Training and Support:

  • Provide comprehensive training and resources to equip sales and marketing teams for effective engagement.

Ensure all teams understand their roles and responsibilities for a smooth launch.

Takeda – Coordinator, DD&T – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Fri, 22 Aug 2025 02:24:14 GMT

Job description: and perform tasks efficiently and effectively. Experience working effectively with colleagues in virtual or remote settings…: Toronto, Canada – Hybrid: Minimum 40% in office Takeda Canada encourages applications from all qualified candidates…

Takeda – CRM Manager – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Sat, 09 Aug 2025 02:41:33 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionORGANIZATION SUMMARYWith around 30,000 people working in approximately 70 countries, Takeda is truly a global partner for better health. Takeda is dedicated to pharmaceutical innovation and tackling diseases for which there is currently no cure. We are expanding continuously into new fields of treatment and therapy. By always putting people first, we empower employees so everyone can develop to his or her full potential. We aspire to be the most trusted, science-driven, digital biopharma company and we are looking for colleagues with the right mindset, skills and experience to support us in our mission to create better health for people and a brighter future for the world.ROLE OBJECTIVEThe primary objective of the CRM manager is to act as CRM Product Owner, maintain and evolve CRM as part of the Takeda customer engagement strategy, drive continuous improvement of customer domain data quality, serve as partner to key stakeholders in the business, and support the data & digital transformation journey of Takeda.This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviours.SCOPEThe CRM Manager is responsible for management of the CRM system and customer domain data, including analysis, development and implementation of customer engagement strategy in close collaboration with global, regional and local partners. The CRM Manager drives insight generation; performance monitoring and reporting related to CRM and customer engagement with a focus on improving results and enhancing operational efficiencies. As trusted partner to the business, the CRM manager manages ongoing operations as well as relevant projects related to data management, sales operations and salesforce effectiveness, Customer Experience of the Future, and more.KEY ACCOUNTABILITIESCRM Operations and Support

  • Maintain and manage CRM platform.
  • Collaborate with GPD, cross-functional teams, and tech partner to ensure proper planning, implementation and communication for new initiatives and modules.
  • Manage assigned projects end-to-end, including CRM-specific and relevant parts of HEAT (Healthcare Engagement and Transparency) and the Customer Experience of the Future initiative.
  • Manage the sales force onboarding process, including system updates, training materials development, and delivery for new and existing employees.
  • Provide operational support for targeting, call planning, account planning, KOL plans and lead continuous improvement of these processes for increased business impact and efficiency.
  • Support activity (events) management and related initiatives to ensure compliance with Takeda policies and maximize insights captured
  • Oversee the Canada CRM champions community to foster communication, drive adoption of new CRM and data quality initiatives, and manage internal change processes.
  • Represent Canada in EUCAN CRM community to inform new initiatives & system configuration requirements based on Canada business needs and oversee implementation of these in Canada.
  • Provide direction and oversight for outsourced CRM analyst, ensuring timely resolution of end-user inquiries by creating agile processes in coordination with internal and external partners.
  • Work closely with other team members to execute Sales Force Effectiveness initiatives such as territory design, sales force sizing, segmentation, incentive compensation and reporting
  • Support execution of Takeda’s omnichannel customer engagement strategy by managing lead generation process as well as other relevant Omnichannel related activities (audience building, campaigns).
  • Oversee and evolve CRM user access management processes ensuring compliance with Takeda’s related policies.
  • Oversee key CRM-related privacy processes, such as consent management and privacy notices.
  • Promote the use of Takeda’s tech stack and continuously improve offered solutions.

Customer Domain Data Quality and Governance

  • Drive and support the Canada CRM data governance strategy and data quality.
  • Represent Canada in EUCAN data governance council to inform above-country initiatives and lead implementation in Canada.
  • Ensure CRM data quality and completeness through initiatives like awareness campaigns, training programs, data quality dashboards, and incorporating data quality metrics in the IC plan.
  • Manage data maintenance processes to support the intake of various datasets for analytics and reporting, liaising with external vendors as needed.
  • Promote adoption and effective usage of CRM system to enhance the quality and quantity of the data captured by customer facing teams and continuously improve offered solutions

Cross-Functional Collaboration and Business Understanding

  • Foster strong cross-functional collaboration with commercial, medical, and other stakeholders to ensure alignment and integration of CRM initiatives.
  • Leverage and develop a deep understanding of business needs and objectives across different functions to effectively support and drive CRM and customer engagement strategy.
  • Drive insights generation, monitoring and reporting of performance related to customer engagement.
  • Actively solicit user feedback on business requirements to inform and influence development, ensuring that CRM solutions meet the evolving needs of the organization.
  • Act as a change catalyst, focusing on empowering people and accelerating capability building in line with Takeda’s vision to become the most trusted, science-driven digital biopharma company.

SKILLS & LEADERSHIP CAPABILITIES

  • Demonstrated experience in CRM and BI platforms – Salesforce, Veeva CRM, Vault, Align, PromoMats, PowerBI.
  • Robust business understanding including evolving landscape of customer engagement.
  • Proficiency in data analysis, data cleaning, and data governance best practices.
  • Highly evolved skills collaborating in a complex, global organization with multiple stakeholders.
  • Ability to effectively communicate complex data insights to technical and non-technical audiences.
  • Strong project management skills.
  • Ability to take initiative and work independently.
  • Demonstrated Curiosity and a Growth Mindset

Data and Digital Capabilities

  • Data-driven decision making: Ability to collect, analyze, and interpret data to make informed decisions and drive business outcomes.
  • Digital collaboration: Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.
  • Digital fluency: Proficiency in leveraging digital tools, platforms, and technologies (incl. Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.
  • Learning and Innovation: Dedication to lead by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.
  • Trust & Security: Understanding of cybersecurity threats and best practices to protect sensitive information and systems.

EXPERIENCE AND EDUCATION

  • University degree, preferably in science, information technology or MBA
  • 5+ years of relevant CRM/technology experience in Pharmaceutical/Life Sciences industries in progressively responsible roles, such as CRM and Sales Operations Manager, Project Manager, Analyst or Business Partner
  • Strong technical proficiency with broad expertise in platforms and tools such as: CRM (Salesforce, Veeva), VeevaVault, Veeva PromoMats
  • Strong understanding of field force processes such as targeting, interaction planning, account planning.
  • Strong business analysis and project management experience, including a deep understanding of translating customer business needs into technology requirements
  • Strong stakeholder management skills and change management experience.
  • Fluent written and spoken English with French fluency, an asset.

Location:This is a hybrid role based at the Toronto head office, with a minimum of 40% on-site requirement.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations Toronto, CanadaWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Next Generation Customer Experience (Omnichannel) Manager – Takeda – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Fri, 08 Aug 2025 22:48:47 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionORGANIZATION SUMMARYWith around 30,000 people working in approximately 70 countries Takeda is a truly global partner for better health. Takeda is dedicated to pharmaceutical innovation and tackling diseases for which there is currently no cure. We are expanding continuously into new fields of treatment and therapy. By always putting people first, we empower employees so everyone can develop to his or her full potential. We are looking for colleagues with the right skills and experiences to support us in our mission to create better health for people and a brighter future for the world.ROLE OBJECTIVEThe Next Generation Customer Experience (NGCE) Manager is a key driver of delivering best-in-class experience and engagement for our customers, notably healthcare professionals, as well as patients, in close partnership with customer-facing representatives and internal stakeholders. This will be achieved through tailored and value-adding engagement strategies utilizing data, digital and traditional channels based on customer preferences, and anchored in fundamental customer needs. The NGCE manager will drive adoption of NGCE thinking in assigned BUs and functions while actively contributing to digital upskilling of internal stakeholders. This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.SCOPEThe NGCE Manager will partner with the specific brand/functional teams to develop omnichannel engagement plans for our brands, defining customer engagement journeys and designing and supporting execution of omnichannel campaigns, thereby contributing to acceleration of NGCE capability for assigned BUs in Canada. The NGCE Manager will also lead and implement above brand cross-functional projects that support NGCE capability in Canada, while contributing also as an active member of the EUCAN and wider Takeda NGCE community.KEY ACCOUNTABILITIES

  • Partners with the commercial teams to develop omnichannel engagement plans for key brands, defining customer engagement journeys utilizing pull/push elements and designing omnichannel campaigns, thereby contributing to acceleration of NGCE capability for Canada
  • Ensures alignment of LOC BU customer needs with EUCAN and Canada NGCE vision and strategy
  • Co-creates customer solutions across all channels for delivery of an outstanding customer experience
  • Accelerates NGCE capability within assigned BU including strategy, roadmap and implementation to drive transformation as well as contributing to upskilling of internal stakeholders
  • Drives NGCE mindset shift within assigned BUs/Functions, from reactive support function to enabling proactive partner
  • Drives NGCE data enrichment, including data from multiple and new sources, improving the analytical power of data to generate greater, more timely insight
  • Designs robust measurements (metrics, tools) that provide insight and transparency but also enable agility
  • Leverages insights to make data driven decisions, plan and steer activity.
  • Recommends content functionalities (e.g., tagging, dynamic content, modular content etc.) to maximize the campaign impact.
  • Anticipates, measures and consolidates customer needs and future trends, drawing up solutions based upon deep insights
  • Stays apprised of digital innovations and new trends; identify opportunities and gaps
  • Continuously improves & simplifies our internal processes e.g. events and campaign management, to increase NGCE adoption and agility.
  • Leads or supports implementation of complex cross-functional projects and capability building, e.g. for relevant digital products or services as aligned with NGCE Lead and team.

In addition to the specific duties above the NGCE Manager will also be responsible for the following:

  • To evolve and underpin a customer-centric NGCE operating model that delivers true customer value and commercial excellence, integrating novel channels with more traditional channels to build a harmonized, on-going, value-added dialogue with the customer
  • Elevate capabilities through upskilling of brand teams and individuals, best practice sharing, and engagement across all levels of the business to drive sustained behavior change.
  • Enable Takeda Canada’s recognition as industry pioneers in engagement through non-human triggered channels by benchmarking against top pharma and non-pharma customer experience innovations.

SKILLS AND LEADERSHIP CAPABILITIESLeadership

  • Pro-actively identifies business needs, formulates solutions for problems and executes with minimal supervision
  • Continuously prioritizes and aligns workload to key priorities for Canada and DD&T organization with the support of NGCE Lead

Technology & data

  • Champions agile, innovative and data-driven mindset across internal stakeholders how to best generate, use and share data
  • Demonstrate strong understanding of the technology backbone and marketing technology relevant to NGCE
  • Leverages multiple digital tools and platforms to capture information
  • Uses digital technology to improve customer experience and retention, connects channels and data to become truly omnichannel
  • Demonstrates deep understanding of data privacy regulations, including key trends

Interaction Excellence

  • Communicates complex information and concepts succinctly and persuasively
  • Knows their audience, effectively articulates their thoughts with the end user in mind
  • Uses storytelling effectively to communicate data insights in a digestible way and in alignment with strategic narrative
  • Achieves actionable results through the effective sharing of insights with colleagues and clients.

Problem Solving and Decision Making

  • Cuts through complexity to identify core insights that are valuable to the business
  • Defines complex issues clearly despite incomplete or ambiguous information
  • Asks the right questions to assess issues from multiple angles
  • Collects and integrates inputs and expertise to get an informed view and make timely decisions
  • Identifies root causes of problems, recognises the consequences and implications of different options.

Collaboration

  • Builds partnerships with functions and regional franchise teams to deliver integrated NGCE solutions
  • Educates and socialises NGCE with relevant stakeholders
  • Builds and maintains strong, mutually supportive relationships
  • Shows tact and diplomacy in challenging inter-personal situations, demonstrating persistent commitment to group/team success.

Innovation

  • Identifies opportunities for innovation based upon analysis to create added value
  • Continually assesses the market potential of new and unique ideas or solutions
  • Keeps up to date with technology development and digital trends beyond the industry
  • Pushes past the status quo to introduce new ways of looking at issues
  • Encourages and builds upon new ideas and solutions offered by others.

PREFERRED EXPERIENCE AND EDUCATION

  • University degree (preferably in Science, Business Management, Marketing, Digital or related field)
  • 6+ years of experience in complex, cross-functional team environment, preferably from biopharma or related healthcare industry
  • High level of integrity, and alignment with Takeda leadership behaviors.
  • Profound curiosity, consistently strong growth mindset, and track record of innovation.
  • Exceptional stakeholder management and influencing skills, with track record of leading change.
  • Deep experience in omnichannel/digital marketing, brand marketing, or related field, ideally in healthcare/pharmaceuticals, and with creative agency experience a significant advantage.
  • Strong knowledge of marketing and sales processes and excellence, as well as skills, governance practices to drive specific outcomes
  • Experience with HCP journeys, developing journey maps and personas, and deploying effective omnichannel campaigns with positive impact on customer experience, including hands-on experience with campaign management (e.g. Salesforce Marketing Cloud) and CRM technologies (e.g. Salesforce or Veeva)
  • Hands-on experience with content strategy, designing connected content, and digital customer touchpoints that result in positive customer experiences, including agency partnering.
  • Demonstrated understanding of the digital landscape both in healthcare and beyond, underpinned by sufficient high-level technical understanding to assess ideas and plans
  • Project Leadership/Management and understanding/practice of agile methodologies
  • Strong analytical and problem-solving skills, with the ability to use data and insights to drive decision making and deliver tangible outcomes.
  • Knowledge of compliance requirements and implications for building materials, communications and campaigns
  • Fluent in English, written and spoken; fluency in French, an asset

Location:This is a hybrid role based at the Toronto head office, with a minimum of 40% on-site requirement.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations Toronto, CanadaWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

By applying to Takeda, candidates acknowledge the start of their employment application, confirming the truthfulness of the information provided. Takeda is a global pharmaceutical company focused on innovation for incurable diseases, emphasizing employee development and health improvement.

The Next Generation Customer Experience (NGCE) Manager role involves enhancing customer engagement, particularly with healthcare professionals and patients, through tailored strategies across various communication channels. The manager will collaborate with brand teams to create omnichannel engagement plans and campaigns, focusing on data-driven insights, innovative practices, and upskilling stakeholders.

Key Responsibilities:

  • Develop omnichannel strategies and customer engagement plans.
  • Align local customer needs with company vision.
  • Lead cross-functional projects and improve internal processes.
  • Drive a customer-centric approach and share best practices.

Required Qualifications:

  • A degree in a relevant field and 6+ years of experience in a similar environment.
  • Strong skills in digital marketing, data insights, stakeholder management, and project leadership.

The position is hybrid, based in Toronto, with a minimum of 40% on-site work. Takeda prioritizes diversity and accommodations during the recruitment process.

Takeda – Ethics & Compliance Business Partner, Canada – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Sat, 02 Aug 2025 06:15:15 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionPURPOSE:At Takeda, Ethics & Compliance (E&C) is a catalyst for a values-based culture where every employee is empowered to act ethically in service of patients, people, and the planet.The E&C Business Partner in Canada is a key point of contact for the Local Operating Company (LOC) organization and reports into the Head of E&C, Canada. Success in this role requires a balance of strategic thinking and operational expertise. An effective E&C Business Partner must be solution-oriented and collaborative, with a curiosity that drives innovative thinking and new approaches to challenges.They must be active listeners who seek out and integrate diverse perspectives, fostering an inclusive environment. In addition to being adaptable to change, they must be capable of, and at times lead with, courage to guide the organization in shaping a culture of integrity and accountability.ROLE OBJECTIVE:The E&C Business Partner – Canada is a key member of the Canadian Ethics & Compliance (E&C) team, reporting directly to the Head of E&C, Canada. This role focuses on strategic business partnering, risk leadership, and culture shaping, while ensuring alignment with Takeda’s core values of Integrity, Fairness, Honesty, and Perseverance, as well as the guiding principles of Patient–Trust–Reputation–Business (PTRB).This role requires a strategic thinker who can inspire others, prioritize effectively, and elevate organizational capabilities in alignment with Takeda’s Leadership Behaviors.KEY JOB ACCOUNTABILITIES:Drive the implementation of the 8+1 E&C Program in alignment with the Canadian E&C strategy.Partner cross-functionally to embed ethical decision-making and PTRB principles across the organization.Lead initiatives that foster psychological safety, inclusion, and a speak-up culture.Develop and localize SOPs, including overseeing the creation and delivery of training and communications.Conduct and lead risk assessments and support mitigation planning.Provide strategic input, oversee, review, and approve monitoring plans.Handle issues that arise (e.g., from audits or complaints), conduct investigations, and ensure remediations are effectively implemented.Contribute to the evolution of the Canadian E&C strategy and the continuous improvement of the program.Support various committees, including serving as Secretary for the LOC Risk, Ethics and Compliance Committee, Grants & Donations Committee, PSP/PAP Committee, etc.KNOWLEDGE, SKILLS AND LEADERSHIP CAPABILITIESOccupational Knowledge and SkillsFamiliarity with key laws, regulations, and industry standards, including but not limited to bribery and corruption, privacy, sanctions, antitrust, promotional compliance, human rights, and third-party risk management.Familiarity with the IMC Code and other relevant local codes.Understanding of key cultural concepts such as values-based decision-making, psychological safety, and a speak-up culture.Understanding of the core elements of an effective compliance program and the latest regulatory/enforcement agency guidance (e.g., DOJ, OIG, EFPIA, IFPMA).Understanding of risk management principles, including identification, assessment, and mitigation.Understanding of the pharmaceutical product life cycle and go-to-market models (e.g., access, distribution, real-world evidence, etc.).Demonstrated facilitation and communication skills, including running workshops, delivering training, giving presentations, and developing effective communication strategies.Experience managing difficult conversations and conflict, such as articulating risk, handling complaints, and conducting investigations.Strong project management capabilities, including prioritizing tasks, coordinating resources, and managing timelines.Ability to influence and coach others to support ethical decision-making.Willingness to role model a speak-up culture and confidently express a position or decision, even when it challenges team norms or common understanding.Digital CompetenciesAbility to collect, analyze, and interpret data to make informed decisions and drive business outcomes.Dedication to leading by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (including Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.Understanding of cybersecurity threats and best practices to protect sensitive information and systems.Prior experience in driving digital transformation initiatives, showcasing a strategic mindset towards technology innovation and integration with daily work practices.MindsetSolution-oriented and proactive in addressing challenges.Collaborative and consultative in working with cross-functional teams.Demonstrates a mindset of curiosity, learning agility, and interest in innovative approaches.Active listener with the ability to understand and incorporate diverse perspectives.Adaptable and responsive to change in dynamic environments.EDUCATION, LICENSES/CERTIFICATIONS, EXPERIENCE:Bachelor’s degree in a related field, advanced degree preferred.Healthcare or pharmaceutical industry experience with commercial, access or medical experience preferred.More than 5 years of relevant experience in Ethics & Compliance, Legal, Risk Management, or a related field, preferably within the pharmaceutical, healthcare, or life sciences industry.Ethics & Compliance program implementation and execution experience.Risk management experience (i.e. leading a cross-functional team to manage risks: identify, assess and define mitigations).Experience working in a matrixed, global organization and with cross-functional teams is highly desirable.Bilingual (English/French) is an asset.TRAVEL REQUIREMENTS:Ability to travel to various meetings within the country.WORK LOCATION/ARRANGEMENTThis is a head-office based (hybrid) position in Toronto, Canada.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations Toronto, CanadaWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Takeda – Medical Science Liaison, Rare Diseases (Central) – Ontario

Company: Takeda

Location: Ontario

Expected salary:

Job date: Thu, 24 Jul 2025 00:48:39 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionPURPOSE:The Medical Science Liaison supports medical and business strategies for compounds through field-based activities that align with overall medical objectives and scientific communication.This role establishes Takeda’s presence with key opinion leaders (KOLs), healthcare providers (HCPs), academic institutions and healthcare entities in the defined geographies for assigned therapeutic areas.Key responsibilities include:

  • Providing medical insights, intelligence, and recommendations from the field to support the development and life-cycle management of Takeda compounds.
  • Offering medical and scientific expertise to commercial partners as needed, within regulatory guidelines.
  • Compliantly connecting customers to Takeda to advance medical strategy and improve patient outcomes.

This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.KEY JOB ACCOUNTABILITIES:Externally focused KOL/HCP related activities are expected to comprise a minimum of 80% of responsibilities.

  • Build and maintain professional relationships with KOLs/HCPs per individual territory plans developed by the Field Medical Lead.
  • Map and profile KOLs/HCPs and other external stakeholder groups to support pre- and post-launch excellence
  • Demonstrate advanced knowledge regarding Takeda disease areas and products as assigned as well as the therapeutic area competitor landscape.
  • Analyze, interpret and communicate complex scientific information and engage with KOLs/HCPs in a compliant, fair-balanced, and non-misleading manner.
  • Support strategically aligned Takeda-sponsored research and appropriately assist with the facilitation of medical collaborative studies and investigator-initiated research processes.
  • Display advanced knowledge of therapeutic area key intelligence topics/questions and effectively collect, interpret, and internally communicate medical insights from KOLs/HCPs to inform and refine medical strategies and/or tactics.
  • Execute field-based medical education/other learning activities.
  • Support the execution of advisory boards/consultancy meetings as needed.
  • Identify and facilitate, as appropriate, partnership opportunities between KOLs/HCPs and Takeda.
  • Participate in executing the medical strategy at medical conferences (e.g., staff medical booth, interact with KOLs/HCPs, cover key scientific sessions, internally communicate medical insights).
  • Compliantly address unsolicited requests for medical information from health care professionals, including physicians, patient advocacy groups, medical institutions, pharmacy, etc.
  • Ensure Medical Scientific Liaison (MSL) metrics (both quantitative and qualitative) are achieved.
  • Complete all required customer activity documentation (e.g., CRM entries, insights capture, etc.), training, expense reporting, and other administrative responsibilities in a timely, accurate, and compliant manner.
  • Assist with clinical education, publications, communications, training, and advisory/consulting programs to support KOLs’ and company initiatives as needed.
  • Assist in identifying, evaluating, and screening qualified research sites for clinical investigation.
  • Support clinical trials sites as required per the Enterprise Engagement Model.
  • Provide subject matter expertise and clinical and scientific education as needed for cross-functional partners (i.e., internal training).
  • Perform all company business in full compliance with all regulations (e.g., IMC, PAAB, etc.), company policies and procedures, and industry or legal requirements.

COMPETENCIES:Occupational Knowledge and Skills

  • A strong scientific background with a thorough grasp of the pharmaceutical industry and an outstanding ability to think strategically and critically.
  • Therapeutic knowledge – prior experience in a therapeutic area is preferred, with a proven ability to quickly gain an in-depth understanding of various disease areas.
  • Well-versed in highly technical and scientific language to communicate with KOLs/HCPs, Medical Affairs, Research and Development, Marketing, as well as other key internal and external stakeholders.
  • Firm understanding of the key phases, processes, and techniques involved in both the pre-clinical and clinical aspects of drug development.
  • Understanding of the Canadian healthcare infrastructure, particularly the role of academic teaching and research institutes, as well as legislation (e.g., Food and Drug Act), IMC Code of Conduct, Clinical Practice Guidelines, general functions of TPD and provincial formularies, competitor activities, key customer groups, advocacy groups, and general market dynamics.
  • Strong business acumen.
  • Self-motivated and self-directed, with a proven track record of teamwork, leadership, timely decision-making, and results orientation in meeting objectives.
  • Excellent presentation skills.
  • Excellent oral and written communication skills, fostering respect and trust among peers, subordinates, superiors and external stakeholders through excellent interpersonal abilities.
  • Ability to influence without authority and build relationships with key decision-makers.

Digital competencies

  • Ability to collect, analyze, and interpret data to make informed decisions and drive business outcomes.
  • Dedication to leading by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.
  • Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.
  • Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (including Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.
  • Understanding of cybersecurity threats and best practices to protect sensitive information and systems.

EDUCATION, LICENSES/CERTIFICATIONS, EXPERIENCE:

  • Advanced degree (MD, PharmD, PhD) preferred.
  • Consideration will be given to candidates with relevant pharmaceutical industry experience, and/or clinical work, research, or academic endeavors.
  • Minimum of 5+ years of experience in the pharmaceutical industry and/or relevant clinical experience, or an equivalent combination.
  • Previous experience as an MSL an asset.
  • Experience in the therapeutic area is preferred.
  • Bilingual (English/French) is mandatory for positions located in QC.

TRAVEL REQUIREMENTS:

  • This is a field-based position.
  • Willingness to travel to various meetings or client sites, including overnight trips. Some international travel may be required.

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations CAN – Remote (Ontario)Worker Type EmployeeWorker Sub-Type RegularTime Type Full time

Commercial Lead, Dermatology and Rheumatology – Takeda – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Jul 2025 04:15:31 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionThe purpose of this role is to plan for and execute a best in class launch of Takeda’s Pso/PsA asset and its associated services, in line with the company’s goals, by taking full ownership of the pre-launch plans and execution to set the foundation for a successful commercial launch. The purpose is also to ensure the asset enters the market optimally positioned for adoption, aligned with patients and stakeholders needs and supported by a robust organizational readiness.This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.SCOPELaunch readiness:Develop the pre-launch plan and coordinate its execution by working with the cross-functional teams to ensure a robust market and customer understanding, identifying access and reimbursement pathways, engaging with stakeholders to capture their insights and incorporate them in the brand strategy, developing brand value proposition and ensuring forecasting are aligned with the company’s goals.Successful commercial launch:Lead the planning and execution of the commercial launch strategy, ensuring alignment with business objectives.Coordinate cross-functional teams’ efforts for launch readiness, including marketing, sales, regulatory, access, supply and medical affairs to ensure seamless execution.Develop and manage project timelines, ensuring milestones are met on schedule.Proposes and oversees sales targets, investments, budget planning and management, ensuring cost-effective use of resources, profitability and ROI according to company expectation.Collaborate with technical teams to ensure product readiness and compliance with regulatory standards.Facilitate communication between commercial, technical, and support teams to ensure alignment and address any issues promptly.Monitor market trends and competitor activities, adjusting strategies as needed to achieve competitive advantage and shaping the market in preparation for launch.Prepare and present progress reports to senior management, highlighting key achievements and areas for improvement.Ensure training and support for sales and marketing teams to effectively promote the product.Responsible for KOL commercial engagement strategy and execution, including leading commercial ad boards and engagement at congress/ events.Drive continuous improvement initiatives, leveraging feedback and data to optimize launch processes.Performs these responsibilities within the framework of corporate policies, procedures, and objectives and within applicable Canadian laws and regulations.Key accountabilitiesPre-Launch Preparation and ExecutionCoordinate cross-functional launch readiness, monitoring progress, removing roadblocks, and ensuring subject matter experts lead their respective areas.Develop and execute pre-launch campaigns, go-to-market plans, branding, messaging, and channel strategies to build anticipation and awareness.Collaborate with Product Development and other teams to ensure alignment between product features, marketing initiatives, and audience needs.Strategic and Tactical PlanningDevelop and lead a comprehensive marketing strategy and roadmap for the product launch, ensuring alignment with organizational goals.Conduct market research, competitor analysis, and audience insights to define unique selling propositions, target customer segments, and strategic opportunities.Create integrated strategic brand plans that optimize portfolio assets and incorporate lifecycle management to enable long-term growth in the Canadian market.Leverage market research, stakeholder insights, and external trends to strengthen product positioning, maximize performance, and maintain a leadership position.Cross-Functional and External CollaborationLead cross-functional collaboration with Sales, Communications, Regulatory, Medical Affairs, and Operations teams to execute marketing strategies effectively.Partner with external agencies and vendors for creative development, media planning, and activation.Build and nurture productive relationships with key stakeholders, including KOLs, and actively shape the product experience and market conditions for launch success and growth.Execution and MonitoringDevelop marketing programs and materials, integrating digital initiatives to boost engagement and execution effectiveness.Anticipate stakeholder and market trends, identifying brand opportunities and risks, and implement innovative strategies to drive competitive advantage.Lead execution of strategic competitive response by liaising with customer-facing teams and providing cross-functional support.Financial and Operational LeadershipCollaborate with Business Intelligence and Finance to develop aligned forecasts and financial plans.Oversee cross-functional OPEX and marketing budgets, tracking investments, identifying deviations, and implementing mitigation strategies to ensure optimal financial stewardship.Ensure field budgets are allocated effectively to drive results.Corporate Values and ComplianceUphold Takeda’s Code of Conduct, values, and decision-making framework based on Patient, Trust, Reputation, and Business considerations.Ensure all activities adhere to applicable laws, industry codes, and corporate policies.SKILLS and LEADERSHIP CAPABILITIESAbility to lead cross functional teams.Strategic thinking, planning and executionStrong analytical skills.Strong project management skills.Financial acumen with expertise in P&L management.Strong collaboration and ability to collaborate and innovate.Agility and growth mindset.Ability to generate new solutions & develop creative marketing approaches;Solid awareness of business issues, processes & outcomes as they impact company’s strategic direction;Ability to influence others to a desired mutually beneficial outcome;Proficiency with MS Office.Excellent written and spoken communication skills.Digital CompetenciesData-driven decision making: Ability to collect, analyze, and interpret data to make informed decisions and drive business outcomes.Digital collaboration: Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.Digital fluency: Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (incl. MS Office suite) to communicate with impact and perform tasks efficiently and effectively.Learning and Innovation: Dedication to lead by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.Trust & Security: Understanding of cybersecurity threats and best practices to protect sensitive information and systems.Communication: Excellent digital communication skills, including the ability to convey complex technical information to non-technical stakeholders.Transformation: Prior experience in driving digital transformation initiatives, showcasing a strategic mindset towards technology innovation and integration with daily work practices.Preferred Experience and EducationBachelor in Health Science related discipline and/or Business Administration; MSc in Health Sciences, or MBA an asset.Minimum of 5 years of pharmaceutical experience, including 3 years in Product Management and/or new product launch. Previous pharmaceutical sales management experience is an asset.Product Launch experience in pharmaceutical industry; within inflammatory diseases is an asset.Understanding of the Canadian public reimbursement environment is an asset.Bilinguism (English/French) is an assetTravel Requirements:This is a head-office based position in Toronto, Canada.Willingness to travel to various meetings, including overnight trips. Some international travel may be required.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations Toronto, CanadaWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

The job role at Takeda focuses on planning and executing a successful launch for their Pso/PsA asset and related services. Key responsibilities include developing pre-launch plans, coordinating cross-functional team efforts, managing project timelines and budgets, and ensuring market readiness. The position requires strategic thinking, project management, and collaboration with various departments, including marketing, sales, and regulatory teams. Candidates should ideally have a background in health sciences or business, with a minimum of 5 years of pharmaceutical experience, including product management and launch. Proficiency in digital tools, excellent communication skills, and familiarity with the Canadian reimbursement landscape are also important. The role is based in Toronto, Canada, with occasional travel required. Takeda encourages applications from all qualified candidates and offers accommodations as needed during the recruitment process.

Takeda – Medical Science Liaison, Gastroenterology (Ontario) – Ontario

Company: Takeda

Location: Ontario

Expected salary:

Job date: Sat, 28 Jun 2025 06:21:32 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionPURPOSE:The Medical Science Liaison supports medical and business strategies for compounds through field-based activities that align with overall medical objectives and scientific communication.This role establishes Takeda’s presence with key opinion leaders (KOLs), healthcare providers (HCPs), academic institutions and healthcare entities in the defined geographies for assigned therapeutic areas.Key responsibilities include:Providing medical insights, intelligence, and recommendations from the field to support the development and life-cycle management of Takeda compounds.Offering medical and scientific expertise to commercial partners as needed, within regulatory guidelines.Compliantly connecting customers to Takeda to advance medical strategy and improve patient outcomes.This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.KEY JOB ACCOUNTABILITIES:Externally focused KOL/HCP related activities are expected to comprise a minimum of 80% of responsibilities.Build and maintain professional relationships with KOLs/HCPs per individual territory plans developed by the Field Medical Lead.Map and profile KOLs/HCPs and other external stakeholder groups to support pre- and post-launch excellenceDemonstrate advanced knowledge regarding Takeda disease areas and products as assigned as well as the therapeutic area competitor landscape.Analyze, interpret and communicate complex scientific information and engage with KOLs/HCPs in a compliant, fair-balanced, and non-misleading manner.Support strategically aligned Takeda-sponsored research and appropriately assist with the facilitation of medical collaborative studies and investigator-initiated research processes.Display advanced knowledge of therapeutic area key intelligence topics/questions and effectively collect, interpret, and internally communicate medical insights from KOLs/HCPs to inform and refine medical strategies and/or tactics.Execute field-based medical education/other learning activities.Support the execution of advisory boards/consultancy meetings as needed.Identify and facilitate, as appropriate, partnership opportunities between KOLs/HCPs and Takeda.Participate in executing the medical strategy at medical conferences (e.g., staff medical booth, interact with KOLs/HCPs, cover key scientific sessions, internally communicate medical insights).Compliantly address unsolicited requests for medical information from health care professionals, including physicians, patient advocacy groups, medical institutions, pharmacy, etc.Ensure Medical Scientific Liaison (MSL) metrics (both quantitative and qualitative) are achieved.Complete all required customer activity documentation (e.g., CRM entries, insights capture, etc.), training, expense reporting, and other administrative responsibilities in a timely, accurate, and compliant manner.Assist with clinical education, publications, communications, training, and advisory/consulting programs to support KOLs’ and company initiatives as needed.Assist in identifying, evaluating, and screening qualified research sites for clinical investigation.Support clinical trials sites as required per the Enterprise Engagement Model.Provide subject matter expertise and clinical and scientific education as needed for cross-functional partners (i.e., internal training).Perform all company business in full compliance with all regulations (e.g., IMC, PAAB, etc.), company policies and procedures, and industry or legal requirements.COMPETENCIES:Occupational Knowledge and Skills:A strong scientific background with a thorough grasp of the pharmaceutical industry and an outstanding ability to think strategically and critically.Therapeutic knowledge – prior experience in a therapeutic area is preferred, with a proven ability to quickly gain an in-depth understanding of various disease areas.Well-versed in highly technical and scientific language to communicate with KOLs/HCPs, Medical Affairs, Research and Development, Marketing, as well as other key internal and external stakeholders.Firm understanding of the key phases, processes, and techniques involved in both the pre-clinical and clinical aspects of drug development.Understanding of the Canadian healthcare infrastructure, particularly the role of academic teaching and research institutes, as well as legislation (e.g., Food and Drug Act), IMC Code of Conduct, Clinical Practice Guidelines, general functions of TPD and provincial formularies, competitor activities, key customer groups, advocacy groups, and general market dynamics.Strong business acumen.Self-motivated and self-directed, with a proven track record of teamwork, leadership, timely decision-making, and results orientation in meeting objectives.Excellent presentation skills.Excellent oral and written communication skills, fostering respect and trust among peers, subordinates, superiors and external stakeholders through excellent interpersonal abilities.Ability to influence without authority and build relationships with key decision-makers.Digital Competencies:Ability to collect, analyze, and interpret data to make informed decisions and drive business outcomes.Dedication to leading by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams.Proficiency in leveraging digital tools, platforms, Artificial Intelligence (AI) and other technologies (including Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.Understanding of cybersecurity threats and best practices to protect sensitive information and systems.EDUCATION, LICENSES/CERTIFICATIONS, EXPERIENCE:Advanced degree (MD, PharmD, PhD) in a related field, such as Health Sciences, preferred.Consideration will be given to candidates with relevant pharmaceutical industry experience, and/or clinical work, research, or academic endeavors.Minimum of 5 years of experience in the pharmaceutical industry and/or relevant clinical experience, or an equivalent combination.Previous experience as an MSL an asset.Experience in the therapeutic area is preferred.Bilingual (English/French) is mandatory for positions located in QC.TRAVEL REQUIREMENTS:This is a field-based position.Willingness to travel to various meetings or client sites, including overnight trips. Some international travel may be required.Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations CAN – Remote (Ontario)Worker Type EmployeeWorker Sub-Type RegularTime Type Full time

Learning & Development Manager – Takeda – Toronto, ON

Company: Takeda

Location: Toronto, ON

Expected salary:

Job date: Sun, 13 Jul 2025 02:57:49 GMT

Job description: By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s and . I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionRole Objective:Collaborating with the L&D team and prioritizing patient-centered approaches, you will serve as a trusted partner and advisor to various Takeda businesses and functions. You will be responsible for initiating, developing, deploying, and tracking innovative learning and development programs aligned with the organization’s strategies and goals. As part of the Data, Digital, and Technology team, you will help drive digital innovation in training for our commercial field teams and build digital dexterity competencies for the Canadian Enterprise, while enabling future readiness and best-in-class customer experiences. Your contributions will help build a workplace focused innovation and future readiness, while striving for and fostering a culture of continuous growth and lifelong learning. This role requires a strategic thinker who can inspire others, focus on key priorities, and elevate organizational capabilities in line with Takeda’s Leadership Behaviors.The ideal candidate will focus on, but not be limited to, building Digital Enterprise Capabilities, Sales Training for the Future, and Developing Future Readiness.Key Accountabilities:Elevate Enterprise Capabilities: Develop digital dexterity capabilities across the enterprise by utilizing technologies such as MS CoPilot, MS Loop, Power BI, and Power Automate to enhance workforce skills and efficacy in a digital-first environment. These core capabilities include, but are not limited to: Generative AI, Collaboration, Data Literacy, Content Creation and Retrieval and Automation of workStrengthen Future Readiness: Prioritize innovation in Learning and Development to support our field force and evolve how we support our Health Care Providers and patients, ensuring a best-in-class future customer experience.Enable Sales Training of the Future: Innovate how sales training is delivered to increase employee engagement and skill development – Create higher engagement around Digital Dexterity skillsets among field associates ensuring role-relevant use cases. Use new technology (i.e. Digital / AI) to create and deliver the sales training of the future, in an evolving Omni-channel environment.Facilitate Omni-Channel Customer Engagement: Use deep insights in OCE from previous experience and translate these insights into learning programs aimed at building core OCE competencies across Takeda.Support People Leader Development: In partnership with our people and culture business partners, support the delivery of people leader development programming.Integrate Agile Ways of Working: Use previous experience with Agile methodologies to design and deploy training and coaching programs that elevate Agile Working competencies, aimed at improving business excellence processes throughout the organization.Support Cross-Functional Collaboration and Synergy: Develop deep insights about the cross-functional links in the organization and introduce team development opportunities to promote best practice sharing and synergies that create well-orchestrated, high performing teams.Stimulate Growth Mindset: Actively promote and create a culture of development, fostering a growth mindset and promoting continuous improvement for all Takeda employees.Skills and Leadership Capabilities:Core Data, Digital & Technology Skills:Data-driven decision making: Capability to collect, analyze, and interpret data for making informed decisions and driving business outcomesDigital collaboration: Experience working effectively with colleagues in virtual or remote settings, utilizing digital collaboration tools, incl. MS Teams, Loop.Digital fluency: Proficiency in leveraging digital tools, platforms, and technologies (incl. Microsoft Office suite) to communicate with impact and perform tasks efficiently and effectively.Learning and Innovation: Dedication to lead by example through intentional skill development, experimentation and fostering a culture of digital curiosity within the organization.Trust: Understanding of cybersecurity threats and best practices to protect sensitive information and systems.Communication: Excellent digital communication skills, including the ability to convey complex technical information to non-technical stakeholders.Preferred Experience and Education:University degree in a health sciences, business, or related field of study.Minimum of 8 years of experience in the Pharmaceutical IndustryMinimum of 5 years of experience in a Learning and Development role, with a proven track record of creating and executing development programs in the Pharmaceutical Industry.Deep knowledge of Adult Learning Principles and a passion for developing people.Experience developing Omnichannel Engagement competencies and training programs.Experience developing content and implementing training using progressive, digital and generative AI learning solutions.Extensive experience employing multi-channel learning platforms and practices (i.e. virtual / hybrid, e-learning, micro-learning).Ability to design and implement learning and business impact measurements.Knowledge of sales and marketing processes, regulations, and Canadian compliance standards / code of conduct in the Pharmaceutical industry.Experience with Veeva Promomats, Veeva (CRM), Success Factors, and edcast (LxP) preferred.Ability to work in an agile manner while prioritizing workload effectively.Project and Change management experience are assets.Mindset of innovation and continuous improvement.Outstanding communication, facilitation, and influencing skills.Strong business acumen and strategic thinker.Bilingualism (English/French) is preferred and prioritized.Locations:Toronto, Canada – Hybrid: Minimum 40% in office​Travel Requirements:Willingness to travel to various meetings, including overnight trips. Some international travel may be requiredWorker Type:
EmployeeWorker Sub-Type:
RegularTakeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.Locations Toronto, CanadaWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Job Summary for Takeda Employment Application

By clicking "Apply," candidates initiate their employment application, affirming the accuracy of their provided information.

Role Objective:
The position involves collaboration with the Learning & Development (L&D) team to enhance patient-centered approaches across Takeda’s various functions. The candidate will develop and track innovative learning programs that align with organizational strategies and drive digital innovation in training for commercial teams in Canada.

Key Responsibilities:

  • Elevate Enterprise Capabilities: Foster digital dexterity using technologies like MS CoPilot and Power BI to improve workforce effectiveness.
  • Strengthen Future Readiness: Innovate in learning to enhance support for health care providers and patient experiences.
  • Enable Sales Training for the Future: Transform sales training delivery using digital and AI methods to increase engagement.
  • Facilitate Omni-Channel Engagement: Utilize insights from previous experiences to develop core competencies in learning programs.
  • Support People Leader Development: Collaborate with business partners to enhance leadership training.
  • Integrate Agile Practices: Deploy Agile methodologies to improve training and business processes.
  • Promote Growth Mindset: Foster a culture of continuous improvement and development among employees.

Skills & Experience Required:

  • A degree in health sciences or business.
  • 8+ years in the Pharmaceutical Industry, with 5+ years focused on Learning and Development.
  • Expertise in Adult Learning Principles and digital learning solutions.
  • Proficiency in multi-channel learning platforms and sales processes.
  • Bilingualism (English/French) is preferred.

Location & Work Environment:
Position based in Toronto, Canada with hybrid work arrangement (minimum 40% in office) and willingness to travel.

Application Encouragement:
Takeda welcomes applications from all qualified candidates and offers accommodations as required during the hiring process.